Flight Centre Gateway Palmerston

Fantastic experience: Jo was very professional, lined everything up with no hassles and arranged requested changes when our travel plans changed. I highly recommend Jo and her team for complicated group travel.

Fantastic experience: Joanna was very helpful in preparing a quote for my planned trip. She was accommodating and responsive.

Fantastic experience: Emma has been very efficient, patient and helpful in arranging our Fiji trip. She tried her best to find us a package that suits our schedule, budget and other requirement. I highly recommend her to anyone looking for a good holiday package.

Fantastic experience: I recently booked a trip for myself, my mum and my 3 girls. Emma was absolutely amazing and helped me get everything sorted, even with all of my indecisiveness and all the things I wanted to achieve in a limited amount of time. I cannot recommend Emma highly enough, fantastic service and follow up.

Positive experience: We booked our little getaway through Emma @ Flight Centre, Gateway - Palmerston. Thanks so much for organising for us. We had a great time and with little stress to worry about!

Positive experience: Amy was very helpful, Regards Manny

Fantastic experience: Very professional. Changed our itinerary for us with no problems.

Fantastic experience: Recently popped into Flight Centre Gateway Palmerston(NT) and was greeted and served by Jo whom went above and beyond to make sure I could get the most affordable and efficient flight back home to Brisbane(QLD) Not only did Jo have OUTSTANDING customer service but AMAZING personal skills opening up about her travels and her beautiful family. Thank you for the INCREDIBLE customer service, I most definitely will be booking through you again in future. - Chrissy, a very HAPPY customer

Fantastic experience: Recently we had Emma put together a holiday for hubby and I to Fiji. Emma really understood the type of holiday we were after. Her suggestions were spot on. She was professional and friendly. We wouldn’t hesitate to book with her again. Thanks Emma

Fantastic experience: Jo has been helping me plan a family skiing holiday in Japan. Jo has been knowledgeable, attentive and extremely patient and pleasant as we plan this trip. I will definitely approach Jo for our next holiday as well!

Negative experience: Not so great experience I checked the quote before paying for an international flight and found it more than 130% of the full airline costs directly. When I queried the consultant said the airlines offer deals. But this was not a deal, it was full price. Her booking for a local Qantas flight was $150 more than the Qantas site including a mandatory 'captains deal'. What is the point of using Flight Centre when you pay > 30% more than the airlines @ full price and have to find your own flight numbers, dates and times. I was compelled to use FC as I had a gift voucher but never again!

Fantastic experience: Thank you Joanna Karambetis, really grateful for your prompt response.

Fantastic experience: Awesome professional service organising flights for family member prompt turnaround. Thanks Emma Schlosser

Fantastic experience: Zaira is outstanding in researching flights, details, and communicating with us. Zaira finds the most convenient and affordable bookings When I ask her for additional information, Zaira promptly answers my needs for clarification. 150%. I have since moved from the NT to NSW, but Zaira is still my #1 go to travel agent. Sincerely, Kenneth R. Rohrs August 24, 2024

Fantastic experience: Thank you Emma for organising my daughter’s flight to Broome for me your patience and helpful nature was very refreshing.

Fantastic experience: I am pleased to say that Keren at Flight Centre has been absolutely brilliant! Thank you so much for your help and information Keren Regards Laurel.

Fantastic experience: Highly recommend Kasey Hinnen. Took 30 mins to organise all flights from Darwin to Auckland and have it all finalised and sent out to me with all paperwork. Also reached out when my flight was delayed, offering her assistance. Cannot recommend higher level of customer satisfaction!

Fantastic experience: Emma from flight centre gateway helped my family and I book flights through RLLT. She was an absolute delight and very helpful! If you need any assistance with booking I highly recommend seeing Emma she is great!

Fantastic experience: Joanna Karambetis is great, helped me alot, easy and fast service. Joanna was knowledgeable and kind. Thank you

Fantastic experience: We wanted to plan a trip to US and Maddy has perfectly done what wanted, she was excellent.

Fantastic experience: Robert A. was extremely helpful, understanding and quick with my recent booking. Will definitely be calling him again for our future bookings, thanks Rob!!

Fantastic experience: Maddy Ottawa booked four flights for us. Took all the stress out of doing it ourselves. With one flight to go I needed special assistance in Singapore and Darwin and it just took a short email to Maddy and it was all arranged. Many thanks Maddy!

Fantastic experience: Zaira makes everything so easy and stress free with an attention to every detail. Zaira has been assisting my wife and I with travel plans for a number of years now and we cannot speak highly enough of the first rate service she has provided every time.

Fantastic experience: Joanna at Flight Centre Gateway is wonderful. Jo has always provided excellent service over the last 7 years, organising my flights and dealing with any changes I've required promptly and efficiently.

Fantastic experience: Was unable to do my trip due to health concerns. Kasey at the Palmerston shop front was so helpful in helping me cancel my trip. 10 star service from the young lady a credit to their company.

Fantastic experience: My flight itenerary to CALIFORNIA which was prepared by Emma was great. It went smoothly, no interuptions nor delayed. Flight Centre is highly recommendable! Thank you Emma.

Fantastic experience: Extraordinary service from Emma. Was very patient whilst I put together a trip plan and communicated with me via email promptly and professionally. Genuinely cared about making my trip and the whole process easy. Definitely using her again for upcoming trips.

Fantastic experience: Emma Schlosser was really helpful to find the best deal for us. Will be going back.

Fantastic experience: Emma at Gateway Palmerston has been amazing. Thank you Emma. Very efficient and friendly service.

Fantastic experience: Jo was amazing! Booking a holiday through her was so easy, would highly recommend her assistance!!

Fantastic experience: I’ve been this morning today and I am very grateful with the help of Emma. She’s so friendly and accommodating. Keep it up!

Fantastic experience: Amy is doing a great job getting my dream trip to Africa organised. Very professional with friendly, helpful service

Fantastic experience: Myself and my partner booked a cruise with Amy Cook wonderful girl so helpful very happy with the service she provided us thankyou amy. From melita dalli and Bryan membrey

Fantastic experience: I recently spent hours searching over weeks for a flight to Edinburgh via Paris. One request to Joanna Karambetis Senior Travel Consultant and it was done. Quick, efficient, just made the process all so easy. Thankyou Joanna.

Fantastic experience: Kasey helped me again today, with an excellent service. Kasey assisted me plan my holiday within a thoughtful and kind manner which is much appreciated. She is someone who is a great communicator and reliable, to ensure the customer is happy with the travel plan and details. Thank you again Kasey.

Fantastic experience: Emma was incredible in helping me book flights. She was patient with me and helped me find exactly what a needed for a great price. Emma, you have made my trip to Pakistan so much easier. Thanks so much!

Fantastic experience: Emma was an absolute legend. Very patient, kind and helpful. She accommodated our every request and was available via email even on her day off. Surely the best service I had. Thank you heaps

Fantastic experience: Joanna is very good at giving the impression all our quirks are perfectly find and everything can be sorted without fuss. In these early stages of getting all the details together before booking there have been quite a few emails, all of which Joanna has remained super friendly, thoughtful and very professional

Fantastic experience: Joanna Karambetis from Flight Centre, Palmerston NT was so patient and helpful with planning our Darwin trip. Spending a lot of her time after hours to put together our trip. Great work Jo!

Fantastic experience: Joanna Karambetis has been outstanding in booking my dream holiday. She has been very pro active and has responded back very politely with changes to the quote. Appreciate her patience and would strongly recommend her for any trip booking. Keep up the great work Jo.

Fantastic experience: We cant recommend Maddy Ottaway highly enough. It took her less than 4 hrs to prepare an itinerary for our overseas holiday and within 3 days it was signed, sealed and delivered - unheard of! Her communication, followup and commitment is outstanding. I felt relaxed and stress free knowing Maddy was looking after us. Huge thumbs up. Maddy is a terrific asset to Flights Centre Palmerston - a valued employee. Thanks Maddy.

Fantastic experience: I did my booking with Maddy Ottaway and I couldn't be happier. Great service thanks Maddy.

Fantastic experience: Jo was amazing when we had to book flights overseas at short notice. The stress was taken away from us at a difficult time.

Fantastic experience: Joanna Karambetis was amazing. I submitted an enquiry online and she replied promptly. My tickets were purchased the next day. Thanks Jo amazing service!

Fantastic experience: We have been dealing with Zaira Tomassi from Flight Centre Casuarina. Zaira has provided excellent service to us in planning and finalising bookings for our UK/European trip next year. She has organised all arrangements, provided sound advice and given us a value for money comprehensive trip package which will ensure that we have a great experience and fantastic trip. Thank you Zaira.

Fantastic experience: Maddy was very patient and extremely knowledgeable assisting us with quotes for a Disneyland trip! Unfortunately, life has gotten in the way of our plans and we won't be able to go through with our trip, but Maddy was beyond helpful and I can't recommend her enough.

Fantastic experience: The best and professional service received by Jo. It was really a bit of extra work to manage my itinerary as per my requirements but Jo just handled that easily.

Fantastic experience: Joanna was really helpful but especially very patient with our changes. She was very prompt getting back to us each time which made our decisions much easier. Thank you very much for being awesome.

Fantastic experience: Rob was absolutely amazing. Given very short notice, he came up with exactly what we needed, at the right price, and was so professional. Couldn't have asked for better service. Will definitely use him again for my trip overseas at the end of the year. A+ employee!!!

Fantastic experience: Outstanding service received from Joanna Karambetis. From the time Jo took over my travel arrangements from her colleague, she’s delivered nothing but great service and very timely feedback after I got into an unfortunate situation of not being able to travel abroad. The process cancelling my flight and then changing and altering my partner’s flight was all smooth sailing which left me with one less thing to worry and stress about. Jo kept me up to speed with the processes and had me reassured that she was handling it all, and that she did! Thank you very much Jo for all your time & efforts even on your days off! You are a true asset to Flightcentre and they are lucky to have such a devoted and committed member on their team. x Teagan

Fantastic experience: Robert is a champion who makes the impossible possible. Coordinating passengers from different corners of Australia to meet on international locations in a timely manner and depart home at relatively the same time is no easy feat. Yet he did it, all while remaining within our budget. AUSSEF are incredibly grateful for your time and effort over this long weekend in supporting our students to attend the International Science and Engineering Fair.

Fantastic experience: Ryan Potgieter was a Godsend for me. I was flying out at short notice and panicking that I wouldn't get the holiday booked in time. Ryan worked overtime on a Saturday night for 2 -3 hours to get everything booked for me. I am from Sydney but the stores were closed, so he was able to do this over the phone for me. He told me that, even though I was from Sydney, as a customer he would look after me - he was very professional and caring and got me a better result than I was expecting! An upgrade for a small cost. The phrase "going the extra mile" in this case is well deserved. I can't recommend Ryan highly enough and I think he is such an asset to Flight Centre. A star employee! I wish the travel agents in Sydney were like this!

Fantastic experience: Fantastic service from Keren ! Made my trip home so easy and booked accommodation as well !

Fantastic experience: Very happy with the assistance Robert has provided us with our trip to London. I had numerous questions and changes and he was very prompt in sorting for me. Thank you Robert.

Fantastic experience: Amy was amazing. The first and only agent to respond same day from 4 travel agents I sent queries to. Wonderful service and very helpful. Thank you so much Amy!!

Fantastic experience: Completely impressed by the outstanding professionalism and customer services provided by Keren Lynam at Palmerston Flight Centre. Keren is very trustworthy and took care of all our needs. Thank you!

Fantastic experience: Karen is so friendly, helpful and professional. It was so easy to book my flight. Thank you, Karen! Keep up the goid work.

Fantastic experience: A big thankyou to Emma Schlosser who did a fantastic job organising our trip to Phuket in Thailand. Organising our trip to fit in with flights with Singapore Airlines and accommodation availability was frustrating to say the least but Emma persisted and we where very happy with everything. It was an absolute pleasure dealing with Emma.

Fantastic experience: Zaira Tomassi is an absolute gem! She was very prompt in communicating with us and went out of her way to help us with flights and car rental for our entire family. It was our first time traveling with an infant and she was very helpful in answering all of my questions and making me feel more at ease. If you need any assistance with your travel plans, I highly recommend Zaira!

Fantastic experience: Joanna's service was excellent, thank you so much for all your assistance, she found and sorted everything I needed for the trip, highly recommended

Fantastic experience: Kasey was easy to work with, very helpful. Did all l asked, plus gave me local knowledge stuff.

Fantastic experience: Always love booking a trip with Lisa at Flight Centre, Gateway, Palmerston. Helpful, friendly and efficient and always makes time (appointment is best) to sort us out.

Fantastic experience: I had Keren assisting myself with 2 flights. She did it quickly, met every need/requirement, was most polite and lovely to chat with. 11/10 experience with Keren and highly rate the experience and service she provided saving myself literally thousands if I attempted to do it on my own.

Fantastic experience: We highly recommend Maddy Ottaway at Gateway Flight Centre! - she's just the best! - friendly and really efficient in helping us with our Europe holiday bookings - couldn't have done it without u!! thanx heaps Maddy!!

Fantastic experience: Jo at Flight Centre is the queen of the skies! With her expert guidance and hilarious anecdotes, she transformed my travel woes into tales worth telling. Her wit is sharper than a first-class upgrade and her charm brighter than the in-flight reading lights. If you’re looking for a travel agent who’s not just your ticket to paradise but also a comedic co-pilot, Jo is the ultimate wingwoman. Trust me, with Jo at the helm, your journey will be first-class fun all the way! ✈️

Fantastic experience: Ryan from Flight centre Casuarina, excellent customer service, went out of his way to help and answer all my question. Very happy with the service and will definitely book my future holidays with them.

Fantastic experience: Emma was very helpful and patient with myself and my two little terrors today, found the cheapest dates that would work for our family trip. Even bundled in a hire car and insurance and saved me alot of time. Thanks again Emma

Fantastic experience: My wife and I needed help with organising and booking a trip to Sydney and Norfolk Island. We had read really good reviews about Flight Centre at Gateway Palmerston, so decided to try there. We were NOT disappointed! Emma Schlosser was the lovely young lady who assisted us. She did everything for us, efficiently, quickly and has since helped with further queries. Emma is very competent and wonderful to engage with. We highly recommend Flight Centre at Gateway Palmerston and Emma!

Fantastic experience: Joanna Karembets is the most fabulous travel arranger. So unflappable! Our work trip group from Alice Springs and Ayer’s Rock airport kept changing. Jo was so thorough and responsive. Thanks so much for your patience and attention. Cheers Julia Burke

Fantastic experience: Have been communicating with Maddy for a last minute reschedule of a trip due to sickness and she has been so friendly and helpful with everything. 10/10

Fantastic experience: We reside in WA but were in Darwin when we decided to have a holiday in Thailand/Malaysia. Carly did a fantastic job of booking on for us. It did not matter that we lived in another state. It was all handled smoothly over the net. Great job Carly

Fantastic experience: Fantastic work by Emma organising flights to the US for me - very knowledgable, great communication, and she found excellent deals for flights and travel insurance.

Fantastic experience: Robert Armstrong was our flight centre attendant and he has been absolutely brilliant with his timely responses in getting back to me via emails. He also made our flights to Europe stress free. Highly recommend these guys when booking your travel.

Fantastic experience: Jo (Joanna Karambetis) is an amazing travel agent!! She’s helped organise flights from Sydney, Aus to Helsinki, Finland. Jo’s super responsive, friendly and wonderful to chat with and has the knowledge and expertise to lay any travel and ticketing worries to rest and get the best deal! Thanks so much Jo for your friendly, super quick and informative responses and for making it a stress free trip!

Fantastic experience: Carly super amazing and spent hours with myself and my partner arranging our Bali trip. We highly recommended Carly to arrange your holidays she is amazing Pam and Scott

Fantastic experience: i had a fantastic experience with Karen lynam at flight centre.her service was incredibly helpful,quick,and excellent.she went above and beyond to assist me with my travel needs.highly recommend .

Fantastic experience: 5 Stars For Robert and the Team for such a prompt and Professional service

Fantastic experience: Big thank you to Kasey Hinnen at gateway for the great service & help with the travel of my friend to Hervey Bay, who is now enjoying the trip & company of family .

Fantastic experience: I've had a great experience with Flight Centre, especially liaising with Robert the last 8 months for work flights. Robert has been really helpful and responds promptly.

Fantastic experience: Amy Cook is really good at her job I have used Amy a few times now and have had no problems with her at all she gets things done fast and is always in contact with you if things change Amy has no problems changing anything that your not happy with Amy is a happy and cheerful person Amy has done a couple of my overseas visits now and all has gone well I recommend Amy for any trips you plan

Fantastic experience: I have always found Carly very helpful, and very prompt. She is Amazing! Doing a Fantastic job, thanks Carly for Everything! I’m looking forward to my White Christmas & all that comes with it!

Fantastic experience: Carly is amazing at flight centre gateway! Always goes above and beyond for service and is always there to help if you get stuck! Highly recommend

Fantastic experience: Robert assisted me with booking three different holidays and made it extremely easy! I just told him what I wanted and he made it happen. Thanks so much robert!

Fantastic experience: Jo Karambetis helped me today, nothing was to much trouble, she got me the best deal possible, very happy with the service she provided.

Fantastic experience: Keren was great to deal with, really prompt in her responses via email

Fantastic experience: Keren is so helpful and obliging, she goes above and beyond. Fantastic customer service.

Fantastic experience: Amy,was great made the bookings ,no fuss no hassles EXCELLENT CUSTOMER SERVICE NOW YOU MOB LOOK AFTER HER WITH A PAY RISE AND PROMOTION,

Fantastic experience: Kasey is always there to assist and walk the extra mile. Keep up the great customer service. Welldone to you.

Fantastic experience: I've been booking flights and holidays for a long period. Lisa is the best. we get excellent service and reasonable price all the time. just an email enough, don't have to visit shop. Great service !!!!

Fantastic experience: Went today and booked some flights with Keren. Highly recommend her as she listened to what I needed and we worked together and booked the best flights possible!!!

Fantastic experience: Excellent service from John who booked flights for friend and myself. Took the worry out of booking online and prices were comparable, if not better. Many thanks Robert

Fantastic experience: Worked with Robert via phone and email. Robert helped book a flight home for my partner and myself using a flight Centre gift card. Robert was quick, and helpful in getting all our correct information first before processing payment for flights. Robert knows a lot about or destination and gave us a huge insight on places to visit and travel to. Am very happy with Roberts service and will defiantly book with Robert again.

Fantastic experience: Lisa arranged all of our needs for the last 2 overseas holiday's. Was always helpful when we needed further information & even amendments to our original bookings. All the staff at Flight Centre Gateway Palmerston were friendly & helpful.

Fantastic experience: Lisa has gone beyond our expectations with booking our European holiday, she has been extremely patient and very professional in dealing with us, such a bubbly personality, Flight Centre should be proud to have her working for them!

Fantastic experience: My wife and I worked with Emma today. Emma was fantastic in helping us achieve our goal. She patiently listened to us and what we wanted and delivered way above what we thought. She was very knowledgeable and indeed went out of her way to provide us with alternative options. After discussing and working with Emma, we finally reached our dream holiday, and as my wife stated it indeed it was a "painless procedure". We highly recommend Emma.

Fantastic experience: Went in to Emma about 5 days ago, told her exactly what we wanted, and after a couple of changes we got a perfect package for our holiday. Emma went above and beyond here and worked to ensure that it was perfect - thank you.

Fantastic experience: Good service from Keren at Gateway Flight Centre. She was able to hook us up with a tick all the boxes holiday without any fuss. Thanks Keren.

Fantastic experience: I went to see Keren to help me with my first overseas trip since Covid. She was wonderful, quirky and comfortable to deal with. I felt like we were instantly friends and booked straight away. I cannot wait to plan more trips with this lovely young lady.

Fantastic experience: Very pleased with the exceptional service provided to us by Carly Brown. Really supported throughout the whole booking experience. Super helpful and great customer service.

Fantastic experience: Lisa exceeded all expectations as a travel agent. Her ability to eliminate the stress of planning, coupled with her expert advice and personalized touch, made planning my trip to Central Europe an absolute delight. In an era where many opt for DIY travel arrangements, Lisa's services are a refreshing reminder of the value that a skilled and enthusiastic travel professional can bring to the table. I wholeheartedly recommend Lisa to anyone looking to elevate their travel experience and can confidently say that she has won me over as a lifelong advocate for the expertise of travel agents.