FBI Travel

Hawthorn Rd 125, 3161, Melbourne
Hawthorn Rd 125
3161, Melbourne
(03) 8573 0900

Opening hours

  • Monday: 9:00 AM – 5:00 PM
  • Tuesday: 9:00 AM – 5:00 PM
  • Wednesday: 9:00 AM – 5:00 PM
  • Thursday: 9:00 AM – 5:00 PM
  • Friday: 9:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed

Award-winning Agency. Personalised Service, Luxury Travel and Tailor-made Itineraries. Contact us to start planning your next adventure.

Let us design the perfect holiday for you. It doesn’t matter whether you’re traveling for leisure or business, exploring the world is one of the most amazing experiences – connecting us to new relationships, sights, cultures and feelings. We at FBI Travel connect with this on daily basis, working with anyone who wants to make the most of their next trip. The FBI Travel team is comprised of Travel Advisors brimming with accurate travel advice and ideas for singles or couples, group travel or corporate travel. We’ll help you find what you’re looking for, and introduce you to even more possibilities.

“From the moment we spoke to Mark we knew that we were in good hands. Mark was extremely reassuring and made us feel that although there are difficulties and challenges involved, he will make it a reality. Honestly we have no idea how he did it but he did! There were challenges along the way, but FBI overcame all of them , they spared no effort, time and probably sleepless night and to the amazement of all our family & friends got us home safely and together as a family – just in time for Pesach!

“Due to COVID-19 restrictions our return flights were cancelled and we struggled to find any flights back home to Australia. We contacted FBI Travel and in few hours time we received our return tickets. The tickets were booked extremely quickly and the quality of service was outstanding. All communications with FBI Travel was a breeze. I will definitely be recommending FBI Travel to all my friends and family.”

“We booked with FBI Travel a flight to New York in June, in the height of the COVID19 Pandemic. FBI helped us through every stage, from advice with travel exemptions and restrictions, insurance and all the new rules and regulations when flying. We had to change our ticket twice, due to a family emergency, and again FBI were there to arrange all the details, taking all the stress from us. Danny, Yehudis and team – thank you for going above and beyond in these turbulent times.”

“It was a great relief to have your expertise to guide us through every step of the way. My warmest thanks and appreciation for your advice and assistance in organising the Qatar flight from Sydney to Munich for my granddaughter Lucia during these troubling times.”

“I am thrilled that my son has finally arrived into Australia! During such uncertain times, it was a true comfort having Yaniv coordinate his flights. Yaniv worked tirelessly to bring him to Australia. He was efficient and always communicated the updates even outside working hours. Thank you so much Yaniv!.”

For travelers seeking a fully customized luxury holiday, we craft your travel plan from scratch by listening to your interests and needs. At FBI Travel we know, no two travel experiences are alike. From destination planning to departure and everything in between, our team of dedicated travel advisors provide you with a fully inclusive travel design service.

There are many reasons why we have won Luxury Travel Magazine’s “Best Luxury Travel Agent” in Australia four years in a row (2015 to 2018) – today, we want you to experience these for yourself. If you’re not using FBI Travel, you’re probably missing out on a range of holiday enhancing extras.

When you combine our travel knowledge, industry connections and our ability to negotiate prices, you’ll enjoy better rooms, better seats and the best guides. FBI Travel is proud to be part of Virtuoso, a network of the world’s best luxury travel agencies, hotels, tour operators and cruise lines. Virtuoso’s unique and exclusive range of benefits elevate every holiday – from room upgrades and late check-out to VIP cruise inclusions.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

FBI Travel: Reviews

5/5 (50 Reviews)
MARLENE ZELWER 6 months ago

Fantastic experience: David Rosner was really great. He planned our trip to Israel with a tour in India on the way home. Sadly, the war broke out in Israel and David was magnificent at cancelling and getting refunds for the India trip and getting us home when we finally decided to leave Israel. Would strongly recommend him.

Nikki 6 months ago

Fantastic experience: We cannot speak more highly of the efforts of Amy & FBI Travel to get our daughter home after all the recent flight cancellations in Israel during this horrendous & stressful time. Amy went above & beyond & she was full of efficiency & empathy. Thank you so much Amy. Warm regards, Nikki

Louis Melkman 6 months ago

Fantastic experience: The service and expertise of FBI are second to none. Nothing was a problem and solutions were found in extraordinary conditions. Initially, my daughter had flights booked to Israel and Europe and as always, she flipped flopped with her bookings and plans. We changed bookings a few times with no hassle, no drama and the process was always seamless and painless. The big test was trying to exit Israel early October just as war was declared. The great news was that we got there!!! The whole team at FBI played a major role in this and my daughter left and arrived home safe and sound. I cant recommend FBI highly enough and will continue to use there outstanding services.

Andrew Paton-Smith 6 months ago

Fantastic experience: Thank you so much Yossi and team. A last minute family emergency in Europe meant a 11pm flight booking for next day. All options explored and ticket booked. Highly friendly, very professional, and got there when I needed to. Thanks FBI team!

Debbie Calnon 9 months ago

Fantastic experience: Belinda has assisted us on two very different holidays in Australia. She listened to our preferences for activities, provided us with options to choose from and then organised all the details to make it a breeze. Belinda responded very promptly to any queries we had while away and was friendly and helpful throughout. We will be sure to use her services again in future

Deearn Nally 10 months ago

Fantastic experience: Thankyou Tina at FBI travel for all your assistance planning our trip to Italy. You made it such a seamless exciting time. Italy itself was magical and the accommodation and train travel were planned perfectly. We would highly recommend FBI travel to our friends.

Ari Pitt 10 months ago

Fantastic experience: I recently had a trip to Israel and used FBI travel to arrange all my flights and stopover accomodationin in Abu Dhabi. I couldn't be happier with how things panned out. My 4 flights were (2 there, 2 back) were excellent. I even managed to get an upgrade to Business Class for the 2 return flights (FBI managed to get me very affordable flights)...my first time in BC....and what a pleasure it was. My stopover accomodation in AD was very comfortable and quite affordable. My overall experience using FBI was fantastic and i can't recommend them highly enough. Thank you very much Jeff Dimand for all your help. You won't be disappointed.

C H 10 months ago

Fantastic experience: Yossi was fantastic dealing with, his recommendations on hotels in Thailand and Singapore was spot on, and locked us in some great pricing we couldn't find anywhere else. Yossi went out of his way to ensure all our requirements were met and was there for us anytime of the day or night throughout our booking. Was a pleasure dealing with you Yossi. Thank you!

L L 11 months ago

Fantastic experience: Yossi was extremely helpful and friendly. He did an excellent job in arranging our flights and we would deal with Yossi at FBI travel anytime.

s w 11 months ago

Fantastic experience: I phoned Tina at FBI travel needing help to arrange a trip to Europe - a very last minute. one! Tina was warm , kind , friendly and knowledgable....wonderful to deal with in every way. Her advice and her recommendations were perfect. Tina listens and seeks to understand you, your preferences and your needs. Our trip to Europe was everything we hoped it would be. Tinas descriptions were accurate, detailed and clear, and her suggestions was perfect. I could not be happier with the help and service she gave us - before during and after the trip ! Thank you so much Tina , you took all the stress out of planning and created a truely wonderful experience for us . I am so grateful for your time, effort and for your friendly positive voice on every call.. You made me feel like nothing was too much trouble....at all! I will be calling you again for our next adventure, and I know it will be a joy to arrange because of you (: Tina, it was an absolute pleasure arranging a trip with you

Wendy Stewart 11 months ago

Fantastic experience: FBI Travel provided excellent professional advice, support and planning for our recent holiday to New York. The holiday was planned to perfection. I cannot recommend FBI Travel highly enough. I will definitely be using them for all future travel plans.

Gemma Ostroburski 11 months ago

Fantastic experience: We recently returned from a 5 week trip to Europe with our kids. Candice was an absolute pleasure to deal with and was able to meet all of our needs. Flights and accommodation were perfect for us and she was very easy to communicate with. Candice is reliable, has excellent knowledge and works hard to find the perfect solutions to create a bespoke travel experience. We would be happy to recommend Candice and we look forward to our next trip!

Lucy Dem 1 year ago

Fantastic experience: Ruth Leibson is my travel agent at FBI Travel and is exceptional! Very responsive and thoughtful, I wouldn't use any other company. Can highly recommend!

Lisa Newcombe 1 year ago

Fantastic experience: I highly recommended booking tickets with FBI travel. They made it easy and the price was great. Thank you David for all your help. It was much appreciated.

Ahron D Goldberg 1 year ago

Fantastic experience: Yossi Nussbacher from FBI Travel is truly amazing. His attention to detail and expert knowledge made my trip unforgettable. He went above and beyond to ensure everything ran smoothly and provided personalized recommendations that exceeded my expectations. Yossi's professionalism and dedication are truly impressive.

יהודית אונפנגר 1 year ago

Fantastic experience: Traveling with FBI is the best experience I ever had their service is outstanding thank you Yossi. I highly recommended booking tickets with FBI travel Australia, I recently traveled to eurip and the trip was Excellent thank you to FBI travel. Mannes Unfanger

Enza Sgroi 1 year ago

Fantastic experience: Amy at FBI Travel has been marvellous to deal with both with planning and booking our recent trip . She responds promptly and knowledgeably and always with a smile! Her wealth of experience and suggestions were beyond helpful. Thanks Amy, we'd use your services again in a heartbeat!

Michuel Sabbagh 1 year ago

Fantastic experience: Thank you to Yossi, Danny and the FBI team for all your hard work and exceptional service, ensuring our overseas trip went smoothly without hiccup and the very important one is that making our trip the most affordable that can be. Yossi was very enthusiastic and a pleasure to deal with. We would highly recommend FBI for anyone planning overseas travel.

Brian Evans 1 year ago

Fantastic experience: FBI travel are an excellent travel company. They provide good advice and dependable back-up even when we are overseas. Their contact with their client is ongoing and up to date. FBI have been our travel agent a number of times and I really recommend them as a travel partner.

Chris Reddan 1 year ago

Fantastic experience: The experience my wife and I had with dealing with FBI Travel (Tina) went above and beyond what we felt was expected of her. With working through on line bookings extra luggage allowance constant flight time changes (I’m a great bus driver.) With patience she walked us through a maze of issues that needed to be addressed. I truly believe that without her assistance we would still have eventually gotten there but I would have been a nervous wreck. Thank you Tina for all your help for we are now off to see our daughter and son in law and two beautiful granddaughters. FBI Travel is a travel agency that I would highly recommend for anyone looking for an agency to deal with their travel issues. Once again thank you Tina.

Karen Cohen 1 year ago

Fantastic experience: Thanks to David at FBI Travel my business trips to Asia were sorted, I needed a few changes which he helped me navigate. My passport had gone into less than 6 months to expiry which David alerted me to so I could get an express passport in time. I highly recommend David and the FBI team and will be using them for all future overseas travel.

Blimi Heller 1 year ago

Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value

rivka lewin 1 year ago

Fantastic experience: Hi FBI, The service that David offered me was much beyond my expectations. Before the flight he explained to me all of the special needs due to Covid , Both in writing an over the phone. David also went through with me and guided me the details of what do I need to do in each one of the airports, Especially was helpful to me that while I was away, I received an email from the airline that suggested that I change one of my flights. I wrote to David an email and he helped me with booking a different flight. Thank you very much David .

chana marcus 1 year ago

Fantastic experience: Positive: Professionalism , Responsiveness

Gershon Suchy 1 year ago

Fantastic experience: I highly recommend Danny and Yehudis at FBI Travel for their help in arranging all the details of my recent trip to the USA, especially with all the covid related requirements which totally confused me! Thanks to Danny for assisting me on a Sunday when my flight to Sydney was canceled.

Sarah V 2 years ago

Fantastic experience: Positive: Professionalism , Responsiveness

Danny Karpman 2 years ago

Fantastic experience: Positive: Professionalism , Quality , Responsiveness

Sara Guest 2 years ago

Fantastic experience: Jeff and Danny were absolutely amazing. I left Australia during Covid (for personal reasons) and was nervous about the whole process. Jeff guided me through, responded to all of questions and emails, and took care of everything. With FBIs help I made it back safely. I really couldn't have done it without them. I highly recommend them, especially if you have to travel during Covid. A genuine thank you!

Dani Herzog 2 years ago

Fantastic experience: Positive: Professionalism , Quality , Responsiveness

Evan 2 years ago

Fantastic experience: FBI Travel were amazing! They helped me get great flights back to Australia from Europe during the Australian border closures. They were very accommodating to my changing schedule. Couldn't have done it without them!

Mozelle Creighton 2 years ago

Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value

GG Goldy 2 years ago

Fantastic experience: Thank you FBI (Danny) for reuniting us with our daughter from Thailand to Melbourne. Though we had a few cancelled flights, Danny always came up with an alternative plan and yesterday we were finally reunited after 8 months apart. We are forever grateful to you and the FBI Team. As a 20 year customer, I recommend FBI for all your travel needs.

Darron Goralsky 2 years ago

Fantastic experience: Mark, Nikki & the Team at FBI Travel have been amazing in helping us navigate a stressful travel experience with our son on a gap year overseas during COVID. Their professionalism and level of care was very reassuring and appreciated. We highly recommend them. Thank you guys!

Medusa Spidergoat 2 years ago

Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value

Golds World of Judaica 2 years ago

Fantastic experience: Positive: Professionalism , Quality , Responsiveness

Helena Burns 2 years ago

Fantastic experience: Positive: Professionalism , Responsiveness

Zalman Kass 2 years ago

Fantastic experience: Positive: Professionalism , Responsiveness

Kezzy Finn 2 years ago

Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value

Cassandra Harvey 2 years ago

Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value

Kim Kippels 2 years ago

Fantastic experience: The FBI travel team we worked with was great-- Danny and Yehudis. They quickly found us a flight from Switzerland 'home' to Australia at a very reasonable price, and provided guidance along the way as to changing requirements etc. Highly recommend to anyone seeking assistance in this complicated travel environment!

rachel epstein 2 years ago

Fantastic experience: Thank you to Yehudis and Danny for all their experience and reassurance throughout the difficult COVID period. We were able to return to Australia without any cancellations and with the knowledge that we were in very good hands. Speaking to both Yehudis and Danny from the UK, it was clear that they were doing everything that they could to help us make the trip even with all the government hurdles in the way. I would highly recommend FBI Travel!

Josie Pileio 2 years ago

Fantastic experience: Positive: Professionalism , Responsiveness

Jessica Lawless 2 years ago

Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value

Jessica Jones 3 years ago

Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value

Michael Aizicowitz 3 years ago

Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value

Eric Robert Perez 3 years ago

Fantastic experience: Positive: Professionalism , Responsiveness

Melissa Benigno 3 years ago

Fantastic experience: Positive: Professionalism

N Gluckman 3 years ago

Fantastic experience: Positive: Professionalism , Quality , Responsiveness

Jade Lewin 3 years ago

Fantastic experience: I was lucky enough to have been referred on to Nikki, after trying for months to return to Australia during the COVID pandemic. After having had numerous flights cancelled or rescheduled, Nikki was able to provide me with a number of options, and eventually, get me back earlier than anticipated. She was lovely to deal with, extremely responsive, and nothing was too much for her. Highly recommend!

Alex Shegov 3 years ago

Fantastic experience: Positive: Professionalism , Responsiveness

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