Fred. Olsen Travel Agents - Westbourne

Fantastic experience: Excellent in every respect

Negative experience: I went to their office in Westbourne as I was planning a long journey to Southamerica (and I live nearby). They hardly made eye contact with me and asked me to email them; which I did (despite I found them rude), days later someone answer "We will get back to you", after 10 days of no answer, I contacted them again but never had a response. It would have been easier to just say they are not interested or have nothing to offer for this type of journey, instead they were dismissive and rude and did not even bother to answer, at least to make their business look professional and ultimately not to waste my time. I wouldn't recommend them, they seem mediocre and unprofessional.

Fantastic experience: The best travel agents in the South.

Fantastic experience: Had a complex and difficult set of holiday requirements and bookings to make, which were dealt with in a manner beyond my expectations and with a genuine personal concern in getting me the best deal possible. Gareth Duggan showed great professionalism and an enormous amount of patience, knowledge and expertise. Pleased to have discovered such great customer service for my future travel requirements

Fantastic experience: Welcoming and very helpful in this difficult time. You can be sure of good advice in planning your next holiday on land or sea.

Fantastic experience: