Virgin Atlantic Holidays Bournemouth at Next

Fantastic experience: Kirsty was very knowledgeable when we asked about a Safari trip for our honeymoon. She made us feel very welcome and shared some helpful ideas to help us in the planning process.

Fantastic experience: We went into the Bournemouth branch just to get a quote for our dream holiday, to find out that virgin holidays was such a better deal and save us so much money! We booked our holiday with Kirsty and she made it so easy explained everything to us so clearly and made it a very easy experience to book a big holiday! She gave us so many tips and advice for our holiday which is great! Will be definitely using virgin holidays again!

Fantastic experience: Kirsty at Virgin is so helpful- she’s sorted out a couple of changes we’ve made to our booking with no trouble at all. The service provided is second to none and we recommend her and the Virgin Holiday shop in Castlepoint unequivocally. Thank you for everything!

Fantastic experience: Booked our holiday to Disney with Kirsty. Nothing was too much trouble for her and we got everything we wanted booked with great tips and advise for our trip.

Fantastic experience: Kirsty spotted an error on my booking which could have caused alot of problems at boarding. Thank you Kirsty for being so helpful!

Fantastic experience: Great Virgin experience - Kirsty was very helpful, and enthusiastic, in helping us find the right holiday in the USA. She went above and beyond and will definitely be visiting her again for our next adventure.

Fantastic experience: Kirsty and her colleagues were very attentive and did their very best to achieve the best travel experience for us. We will not hesitate to use virgin and Kirsty again.

Fantastic experience: Kirsty went above and beyond to help me with all my requests! Couldn’t thank her enough ☺️

Fantastic experience: Honestly, Georgia in the Bournemouth store was just brilliant. Personable, friendly, down to earth and so helpful! She did everything she could to ensure we had a memorable experience and will have a memorable trip! Not only that but the two lovely ladies working with her that day!

Fantastic experience: We went to virgin holidays at castle point Bournemouth. We met Georgia, who was absolutely charming and welcoming ! Nothing was too much trouble! She made the whole experience of booking our special trip that more enjoyable, a truly lovely young lady

Fantastic experience: Excellent service from Georgia, arranging our holiday to New York. Really friendly and knowledgeable about the city. Answered all of our questions and left us very happy to book.

Fantastic experience: Becci and Georgia were great at Bournemouth Virgin Holidays shop helping us organise and plan our holiday for next winter to Baebados

Fantastic experience: The lady dealing with my transfer was dedicated and professional

Fantastic experience: Amazing customer service. Friendly, informative and efficient.

Fantastic experience: The staff at Castlepoint store are always helpful and Becci continued in that vein when she helped us book our holiday yesterday

Fantastic experience: Great experience booking our family holiday to Orlando. Liz from Bournemouth was very helpful and friendly. I would re book again. Thankyou

Fantastic experience: Excellent friendly service

Fantastic experience: Becci was brilliant. She listened to what we were after (multi-centre) and built us a wonderful looking holiday, tweaking dates and times according to our wishes. It took time to get it right but was continually helpful. So looking forward to the trip. Thanks

Fantastic experience: Wow what an easy process to book a holiday. Becci was dealing with all the booking needs and was very patient with multiple amendments. Definitely my go to for future holidays. Thank you again you guys are amazing

Fantastic experience: Fantastic service from Lee. Built my holiday around my needs. Really friendly and quick at responding through emails after my visit to the store.

Fantastic experience: Lee at virgin holiday Castle point Bournemouth is always helpful and always gives his all to help you. Lee always makes you feel that your holiday is special

Fantastic experience: Great customer service and always go the extra mile, lee is a legend.

Negative experience: Not able to talk to someone about cruise query not very helpful at all

Negative experience: Virgin holidays aren’t worth the extra money and time. Spend your money elsewhere.

Fantastic experience: Excellent customer service at this branch we are always are made to feel valued as a customer not just a number , we always leave with a smile on our face , thank you lorraine and lee

Fantastic experience: Loz was really helpful, she managed to arranges a great deal which ticked all the boxes and went above and beyond to help.

Fantastic experience: Very helpful

Negative experience: Useless.