Saville Travel
Information about Saville Travel
BH21 1HR, Poole
Opening hours
- Monday: 10:00 AM – 4:00 PM
- Tuesday: 10:00 AM – 4:00 PM
- Wednesday: 10:00 AM – 4:00 PM
- Thursday: 10:00 AM – 4:00 PM
- Friday: 10:00 AM – 4:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
Independent Travel Agency. Fully Financially Bonded with ABTA and offering CAA ATOL Bonded Packaged Holidays and International Flights, for peace of mind.
Saville Travel: Reviews
Fantastic experience: Superb local travel agent. Both Charlotte and Mandy are so helpful and friendly. An independent agency who always get me a competitive price and are only phone call away in the unlikely event of an issue. Great professional ladies who really know their stuff. Been booking my holidays with them for years now . Many thanks girls
Fantastic experience: My wife and I have been using this local travel agents for many a year. I find them most professional and always willing to help find the best deals. I have never had any issues with their attitude or professionalism and will continue to use them to book our holidays. Sarcastic remarks is the lowest form of wit! Mrs Battrick
Fantastic experience: A wonderful Local Independent Travel Agency offering personal service , i have booked many holidays here and the Ladies are always so polite and helpful , nothing is to much trouble . I will continue to book my holidays here rather than online or direct with operators . Thank you .
Fantastic experience: Been into Seville Travel on a number of occasions to book some long distance holidays as well as a brief trip to Venice. Always pleasant staff, albeit still short staffed following COVID but I think that's the managers fault not giving his staff more hours.
Negative experience: I popped in as I was excited to start planning some new trips. I was on a crutch at the time. I selected four brochures on places I was keen to visit. She looked at me and my friend, then made a phone call. Did not engage. As we were walking out, instead of saying "pop back when you're ready to book" she said "can you drop those brochures back when you're done". Making it clear she didn't consider me a potential client. All I wanted to do was some research, prior to booking and I'd rather use a local agent than the internet to book something. We need to use our high street businesses. However, on this occasion, my bubble was burst by her attitude. I've now booked my trips directly. Ever seen Julia Roberts in Pretty Woman? HUGE mistake.
Fantastic experience: Use this littte travel agent. Charlotte is great. She books everything, and goes the extra mile to make sure you have a great holiday.
Fantastic experience: Super friendly service. Got exactly what I wanted!
Fantastic experience: We love to book our holidays with Saville Travel nothing like being able to talk to someone in person, recently we had to change the date of our booked holiday, but Charlotte reassured us that it could be changed and it was not a problem, she sorted it out there and then, what excellent service, we couldn't of asked for more, A huge Thankyou
Fantastic experience: I have used Saville Travel twice now,and both times have had excellent service,they are friendly and very helpful.They cover everything I needed to know and rang me before my flight to check everything was ok,I would highly recommend.
Fantastic experience: Excellent service, extremely helpful, have booked several trips through this charming independent travel agent. Keep up the good work.
Positive experience: Not much to say here.
Hi, thank you for the review but we have no record of any booking being made by yourself with us. We have searched client names for the last 10 years. Please call in person or by phone to clarify the meaning of your comment. Could it be an error confusing Saville Travel with another Travel Agency in Wimborne? We look forward to hearing from you.
Negative experience: They're ok. Not amazingly helpful unless you know exactly what you want and once they have your money their customer service goes way down
Your name does not appear on our booking system. Our system holds all booking records for 10 years.Please call on us or post an identification of your booking, so that we can further investigate your review. Perhaps you may have made your booking with another Travel Agency? Please check. We look forward to hearing from you.
Fantastic experience: Very helpful staff who answered my queries with a smile Lots of attractive goods on sale at reasonable prices.
Fantastic experience: This is in a lovely area and all around is beautiful. The staff are very friendly and helpful.
Negative experience: Poor uniformed staff.
Response from the ownerYour name does not appear on our booking system. Our system holds all booking records for 10 years.Please call on us or post an identification of your booking, so that we can further investigate your review. Perhaps you may have made your booking with another Travel Agency? Please check. We look forward to hearing from you.
Negative experience: Better service
Fantastic experience: There are many reasons why a high street service will always beat the Internet, and Saville Travel are an epitome of this. You want to get the best advice, the friendly service, the knowledge and honest opinions when organising your trip - they go above and beyond. First class service, and will wholeheartedly recommend them to anyone.
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