Caribbee
Information about Caribbee
Opening hours
- Monday: 9:00 AM – 6:00 PM
- Tuesday: 9:00 AM – 6:00 PM
- Wednesday: 9:00 AM – 6:00 PM
- Thursday: 9:00 AM – 6:00 PM
- Friday: 9:00 AM – 6:00 PM
- Saturday: 9:00 AM – 6:00 PM
- Sunday: 9:00 AM – 6:00 PM
Holidays and flights to the Caribbean
Caribbee: Reviews
Fantastic experience: I've used this agency a few times Nadine hands down is the best she is so helpful and honest, also Robert hes very good and honest. if your looking for a good inexpensive holiday they will help you out for sure. There both very professional polite and genuine people. Also Edith is a sweetheart very friendly and happy to help. She saved a ticket for me.
Fantastic experience: Made over the phone booking, with zero hiccup, different payment options. Travel advisor were very helpful found the best deals for me, online were more expensive. I was extremely happy, would recommed this company to book your next trip.
Fantastic experience: I have booked with Caribbee Flights for several years now and I have always been more than satisfied with their service. Edith and her team continue to get my bookings simply because of that.
Fantastic experience: We run a project in Jamaica every year (Deaf school) and also travel for our family holidays.Edith always provides us with great high standard of customer care/service. She is so friendly takes time to give us the best deals makes this process easy and less stressful and worried free. (I know that they have other agents that work there but even though i am on the phone we can hear her voice in the background supporting other clients) Edith this is why we always come back and even my family and friends uses Caribbee. Thank you for being you and don’t change. McLeod’s
Fantastic experience: I have been travelling with Caribbee for years. I have no problem so for, all booking high -light and clear to understand, customer service very good , polite and friendly. I give 5 star.
Fantastic experience: Myself and family have been using Caribbee travel agency for over 10 years. The staff are exceptional and go above and beyond in providing the best customer experiences. Edith is my number 1 contact, she is always cheerful, friendly honest and professional. Edith has worked extremely hard to resolve any travel/booking queries I have had. I always feel at ease when booking with Edith. I would definitely recommend traveler’s to book with Caribbee. Thank you so much Edith you are absolutely amazing.❤️
Fantastic experience: I have religiously been using another travel agency for the past 20 years and had no problems. I was looking for a flight to Jamaica as usual and went into Caribbee for a price check, as it is 5 minutes from my home. The Consultant name was Tenzing. His customer service was amazing. My original agency was £20 cheaper but the service/efficiency was better. I have returned and booked again. I also left my hand luggage in the airport by accident and Tenzing called me to inform me.
Fantastic experience: I had been buying flights to Jamaica from Caribbee for a number of years and had always been really happy with the service. More recently I have made 3 bookings and again the staff have been really helpful, very patiently seeking out the best deals and matching them to my requirements. After checking out other agencies I have always returned to Caribbee and got a brilliant deal. The staff are cheerful, friendly, helpful and positive. You always know they will find what you want. Most recently I was unable to fly due to vertigo and instead of going back to Caribbee I allowed myself to get scammed and lost even more money. Unbeknown to me Edith worked hard over 4 months and liaised with Virgin Atlantic who have offered me a return flight for one third of the price to make up for my horrid experience. Not many agents would do this, offering after care of this quality. This is what makes Caribbee stand out from the rest.....particularly these days where customer service is so often of poor quality Don't pass them by. They are very good at what they do; fast, efficient, reliable and they willl go the extra mile. One very satisfied customer here!! Thanks to Edith and Shameema for sorting out my latest booking.
Fantastic experience: I have been using caribbee for many years and the customer service. I have received as always been exceptional they are always going the the extra mile to help you find the best deal, and I must shout out Shamena who is always so helpful
Fantastic experience: I have used this travel agent for many years and they are very accommodating to their clients needs.I missed my flight a few years ago due to an incident on the motor way, and they were extremely helpful and were able to get me on a flight the next day.
Fantastic experience: Caribbee has been one of my favourite travel agencies to book with since my overseas flight. They're such a helpful team and also look after my interests especially shameema. She helped me with any issues I had and reassured me at anytime. I would always recommend this company to anyone wanting to travel to the Caribbean or anywhere else.
Fantastic experience: Caribbean travel. I use them when travelling to JA. The staff so friendly they go Above and beyond. To help I would recommend this travel agent. What I like about them if they can not solve your problem there and then they alway call you back. With a solution. To all the staff keep up your good work.
Fantastic experience: We have been using this lovely family run travel agent for about fifteen years now. Club Caribbee are excellent. We just tell them where we wish to go ( often more than one destination in the trip ) and Edith and her team find the cheapest, best route and flights for us. They have never let us down, are very competitive price wise and do all the work for us. We have had many substantial trips through them including touring the Caribbean and several road trips in the USA. The team are thoughtful, very polite and extremely knowledgeable, they always get back to us with any queries and questions about destinations. We don't use anyone else and we are a little wary of the internet. You must give them a try.
Fantastic experience: Great experience always! my partner missed his flight and british Airways cancelled the whole £1200 ticket! no refund, not even offered a seat on another flight, not even given the return section of the ticket should he be able to make his way to the UK via other means! but caribee tried their best to get us help and emailed us with updates. many thanks to them. the lesson here is don't fly with British Airways!!!
Fantastic experience: I have been using Caribbee (Travel Shop) since the 1990s. They have always given me great prices, and the best customer service, a stellar team that goes above and beyond for their customers. A team member that is outstanding is Edith. I was going through a bereavement and messed up my booking with BA. Edith fought my corner for over a year, and managed to resolve things on my behalf, and in my favour, I cannot thank her enough. I give the team 5 stars, I would give them more if I could.
Fantastic experience: I have booked a few times with this company and I must say they are very efficient, honest, patient and so polite. Edith is remarkable. Will deffo recommend and they will be my first contact when booking my holidays.
Fantastic experience: Edith is always amazing. She's really taken care of my booking, and everyone's very welcoming on the phone and eager to help.
Fantastic experience: Positive: Professionalism , Responsiveness
Fantastic experience: I've been a constant user of Caribbee for many years. Edith is quite a professional giving basic information with clear narratives to understand fares and, destination. Very prompt to respond to posted Email !!!
Fantastic experience: Wow! remarkable travel agent. Very friendly, professional and patient, who will try their best to meet your needs. They have never let me down. Edith is the remarkable leader of this wonderful team. Thanks guys you have achieved for me what I thought was impossible and that is without me having to break the bank. Thanks Edith.
Fantastic experience: I have used Caribbee on several occasions now for my Caribbean travels, and as usual, the service has been impeccable. Thank you Edith for making it all so simple. Perfect.
Fantastic experience: Carribbee was recommended to me by a friend. I wish I had known about it before because the service I received was exceptional. Edith is a gem and went the extra mile to ensure that everything I queried was responded to quickly. I cannot praise her highly enough. I shall of course be using them again.
Fantastic experience: My family have been using this team for a number of years now and will continue to do so going forward. They always suggest alternatives that make your trip easier and at times less expensive whist being polite and friendly. After sales service is second to non, once abroad they are happy to assist in any way they can.
Fantastic experience: My family have been using this company for many years now; even before the name changed to Caribbee. You are always guaranteed to have great customers service with very friendly staff. Many great hoildays booked with them and I wouldn't choose any other travel agents.
Fantastic experience: I have been using this company for many years. The customer services that I continuously receive from staff, mainly the Manager Edith is exceptional. There is no other travel agent that could make my travel arrangements as easy and straightforward. When I call the office Edith answers me by my name. She has my phone number and name logged into the system so that she could make the conversation personal. I have tried to use other agents but realised that only The Travel Shop now call Club Caribee could provide me with the service that I require especially for my trip to Guyana.
Fantastic experience: This is the best travel agency in the UK hands down. The staff is great especially Claire who help facilitate my travel to Guyana . She’s efficient and her personality is especially I mean if going an extra mile was a person it would be Claire. Thank you Claire and your team.
Fantastic experience: Positive: Professionalism
Fantastic experience: I have used Caribbean for the last 4years and the service has been always been excellent. The staff are professional they are very friendly and knowledgeable. Edith has been very helpful with all my travel plans going to Miami.
Fantastic experience: My family used this company over 20 years during these years we had no problems. The staff is patient, loyal and understanding. Even in difficult situations where it seems impossible they will keep their customers happy and make sure they reach home or to they destination safely.
Fantastic experience: Fantastic company, always my first and only stop when I’m booking flights. Edith, in particular, is outstanding…friendly and professional. They genuinely care about their clients and are always available. Highly recommended.
Fantastic experience: Club Caribee a very fantastic agency, booking with them the first time after having many challenges with another company. Edith was amazing and reassuring, she always tries to get the best for you . Have been booking ever since with them !!!!! Kudos to all the staff at Club Caribee
Fantastic experience: It was excellent. Edith worked very hard to meet my flight requirements with limited time frame. The communication was exemplary. I was also impressed with the fact that I had to make contact while on holiday in the states and she was so kind as to provide me the firms whatsApp details to save my phone bill. The service impressed me so much that I would not hesitate to book with them again.
Fantastic experience: Positive: Professionalism , Quality , Responsiveness
Fantastic experience: Using this place for years and my mom before me. Excellent sevice and price. Met Jason in person today who will finalise my family booking tomorrow.
Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value
Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value
Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value
Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value
Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value
Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value
Fantastic experience: Positive: Responsiveness
Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value
Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value
Fantastic experience: I have booked several holidays with Caribbee and have found their prices and payment plans very competitive. Caribbee have always treated me well each time, I feel they go above and beyond to meet my traveling needs, I would highly recommend going through Caribbee when considering a holiday abroad. Finally, I would like to give a special thanks to Nadeene who I have dealt with on several occasions, she has always delivered excellent service by catered to mine and my families needs when required. Caribbee ***** (Five Star Service)
Fantastic experience: I have just come back from Jamaica and it was truly one of the best experiences i have ever had. Caribee provided amazing customer service. My adviser was Tricia who was professional and down to earth. You have earned a loyal customer!!
Fantastic experience: Excellent customer service. Friendly team, easy to contact and resolve any enquiries immediately. Value for money and aim to accommodate any request. I have to mention Edith because she is always friendly and helpful. She goes the extra mile and ensure that my booking is all done correctly when I arrive at the airport I don't have to worry about anything. Excellent service, I have confidence in this company they are amazing and value their customers. Overall 100% satisfaction and will recommend to anyone..
Fantastic experience: Professional staff... Edith was excellent in finding flight for my family who came from Trinidad during a very difficult time. She kept us informed of every step of the way and always available to speak with us if we had any concerns. She has never failed to find flights for me past and present. I would highly recommend them!
Fantastic experience: A friend introduced me to this travel agent it’s the best , most friendly, kind and affordable travel agent. My travel agent is Nadeen she is absolutely amazing, polite young woman, mind you I only started using them in August last year and I feel like I have know her for years . Never even met her in person all of transactions is done over the phone , she is just amazing. All their staff is just amazing.
Fantastic experience: We had a wonderful experience at Club Caribbee. Tricia was really helpful and patient with us. She did her absolute best to get us a great deal. She was very informative and has a great sense of humour. She clearly knows her stuff but she doesn't impose her opinions on you.
Fantastic experience: Since 2014 I've been booking my flights with this agency and I have not yet once regretted doing so. I usually book with Edith who I may add is a joy and a great individual... if Edith is not available i usually book with shamena or Nadine who are also wonderful and polite to deal with. The prices are great the customer service is great and I look forward to booking more flights with this agency in the future.
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