BudgetAir Ireland
Information about BudgetAir Ireland
D01 YE98, Dublin
Opening hours
- Monday: 9:30 AM – 5:30 PM
- Tuesday: 9:30 AM – 5:30 PM
- Wednesday: 9:30 AM – 5:30 PM
- Thursday: 9:30 AM – 5:30 PM
- Friday: 9:30 AM – 5:30 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
The official website for BudgetAir Ireland, the specialists in low cost flights from Ireland. Compare and save on airfares to 1000's of destinations worldwide.
Our comment from TraTraTravel about BudgetAir Ireland:
BudgetAir Ireland is widely recognized for its exceptional service and competitive prices, making it a preferred choice for travelers. Customers consistently highlight the efficiency of the booking process, with many stating it takes less than 10 minutes to complete. The company offers excellent customer support, with agents like Mary, Chantal, and Ivy receiving significant praise for their professionalism and willingness to go above and beyond to assist clients.
Key strengths include:
- Great prices for international flights, including massive discounts.
- Exceptional customer service, often noted for quick and helpful responses.
- A smooth booking experience that is straightforward and hassle-free.
- Ability to handle booking changes and cancellations effectively, often without additional fees.
- Efficient communication, with confirmation emails sent promptly.
While the majority of reviews are exceedingly positive, a few customers have mentioned occasional difficulties with refunds, suggesting room for improvement in that area. However, the overall sentiment is overwhelmingly favorable, and clients express a high likelihood of returning for future travels.
BudgetAir Ireland: Reviews
Fantastic experience: Just done a booking with Budgetair, great price for 2 tickets, Cork /London /BKK. Received eticket and confirmation following morning, very efficient and definitely use again.
Fantastic experience: Have had a very pleasant/professional experience with Budget Air with a booking amendment. Chantal was excellent to deal with.
Fantastic experience: I am really impressed with budget air service. I bought a flight from their website and then had to cancel due to personal situation. I contacted the customer service and I was very pleased to get a prompt response. Usually it is a struggle to get in touch with other agencies in case of change in travel plans. My case was dealt by one person throughout, Mr. Asim Shahzad. He was very helpful and kept me informed at various stages of cancellation and refund etc. I had to deal only with him and did not have to explain myself everytime I was in contact, as is the case with many other agencies when one has to talk to a new person everytime and provide explanation from scratch! I would definitely do business with budget air for my next journey and will recommend them to anyone requiring good customer support service.
Fantastic experience: Very simple to use. From start to finish was less than 10 minutes. Would totally recommend
Fantastic experience: I will recommend this company to you.these are best company and also reply very quickly if you want to change flight and everything. I have to mention Mr Chantal Hassan is great assistance. Of all the time Iv seen.
Fantastic experience: Budget Air Ireland's service was excellent especially Chantel who was very good and professional.Thanks for your help.
Fantastic experience: I have dealt with your Agent Mary Kirwin today and she was excellent and very experienced. She booked my fligt to Argentina and returning from Brazil. Mary went over the call and beyond of her duty and checked several airlines for the best routes and price. A super Agent. Will recommend to all my friends. Well done Mary.
Fantastic experience: Really huge discounted flights across the globe.
Fantastic experience: Chantal was wonderful, one of our connecting flights was cancelled and she was able to do all the necessary heavy lifting to source an alternate option... she was brilliant
Fantastic experience: I have had bad experiences with travel agencies in the past, but Budget Air were Brilliant. We dealt with Mary Irwin, and she was 10/10 and made everything stress free when we had to change flights at short notice. Thanks Mary!
Fantastic experience: Absolutely amazing service. I made an error in my booking, the prompt reply and speedy rectification of my booking by Mary was unbelievable. So many travel companies make things so difficult these days. I can’t thank Budgetair enough for correcting what could have been a very stressful and expensive Situation extremely promptly. I would highly recommend booking with them. I certainly will in the future.
Fantastic experience: Excellent, speedy & easy booking experience
Fantastic experience: exceptional customer service; a very lovely lady called Chantal was not only very charming but also very efficient; a winning combination!
Fantastic experience: Prompt and trustworthy over several trips abroad.
Fantastic experience: I highly recommend Budget Air Ireland. I had to change my flight ticket to India one day before the departure as my son was sick and hospitalised. I spoke to a nice and professional staff called Sarah and she helped me to change my flight date with a reasonable price. Thank you Sarah and Budget Air Ireland. I will use it again and recommend the company to my friends and family.
Fantastic experience: I was skeptical about using an agency especially when their price was cheaper than the airlines but the reviews seemed good so I took a chance and I’m glad I did. Very straightforward safe booking, booked and got my reference number after a few hours which I could use to view my booking in the airline app and check in etc. Will definitely use BudgetAir Ireland again.
Fantastic experience: Good customer care and buy cheapest flights Highly recommend
Fantastic experience: Quick and easy, they didn’t take my money without booking too which is always great.
Fantastic experience: We recently travelled to Malaysia and had unexpected changes to flights both ways which were quite stressful at the time. Chantal from Budgetair sorted out the situation with patience and efficiency and minimised our stress. It was the best customer care that we have encountered in a long time. Many Thanks again Chantal.
Fantastic experience: I highly recommend Budget air. I booked a flight for my friend and I to travel to India in January 2023 and it was the best price available after an extensive search. My friend's brother sadly died 2 days before we were due to fly and she had to change her ticket last minute literally. An exceptionally kind woman called Mary from Budget Air searched for the best price for her to change for 10 days later as my friend is on a very tight budget and Mary spent literally hours helping us as it wasn't easy to change at peak travel times to India. I will use them now for all flights in the future.
Fantastic experience: Very good service. Everything was confirmed straight away after booking in few minutes. When we had to cancel due to our plan, it was very easy to contact agent staff through phone to request the cancellation. The process to get refund was supposed 8-10 weeks but we actually received refund earlier. Really impressed! Will use their service in future.
Positive experience: It’s a bit unfortunate that so many people have had difficulties and problems with refunds. My experience was really smooth and hassle free. I got a good deal with Budget Air during holiday time and i was worried reading the reviews when there was a delay with my travel iteanrry. I called up the office first thing in the morning and a certain Ms Ivy was very kind in helping me sort it out. I thought i owed it to the guys to give them a good feedback. Would love to travel again with Budget Air!
Fantastic experience: Very happy to book with BudgetAir. It was straight forward, very quick, very good price. Got the confirmation and itinerary straightaway. Will post more after my travel.
Fantastic experience: Great service , fast and was emailed next morning with all bookings confirmed
Fantastic experience: The staff are very helpful and easy to deal with. Would recommend and book flights again.
Fantastic experience: Positive: Quality
Fantastic experience: I had a error in the name on a booking, spoke with a lady Mary Irwin who was extremely helpful and took all the stress away. Couldn't have been happier with the service and professionalism.
Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Valu
Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Valu
Fantastic experience: Amazing service..cannot recommend highly enough. Our holiday was ruined by Aer Lingus in the height of last weekend departures. Left high and dry until Val stepped in and helped us get to our final destination in Thailand. He went above and beyond to help our family of 4 finally enjoy our holiday albeit 4 days later. Thank you for sticking with us relentlessly and persisting with another airline to get us on our way. It's not over yet either as they will help us put our claim together so massive kudos and will be in touch soon
Fantastic experience: Had such a lovely experience with the staff here! My experience with booking my flights was so quick and easy! Thanks so much
Fantastic experience: Recently I had a wonderful experience with Budgetair. ie. The airline had canceled my connecting flight. The new flight was not suitable for my itinerary. So I had requested a full refund for my round journey. Ivy from budgetair helped me a lot and initiated a refund process immediately. Within 2 weeks I received a full refund. I would recommend budgetary. ie to everyone.
Fantastic experience: The bookings went fine and the agent was very helpful to resend the tickets. :-)
Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Valu
Fantastic experience: Very happy with them! I’ve booked trip to Mexico with them, one of my flights got cancelled and they helped in few minutes giving me another flight option (even better)
Fantastic experience: I always use Budget for my long distance flights. Always very straight forward and easy to book, competitive prices, maybe not always the cheapest but when I had a problem with a booking (which was a mistake I made) Budget took the time to ring me to sort it out over the phone, so I always feel that there is support available if I need it,
Fantastic experience: I was hesitate to book at first because price we're low compare to other big website for same route and same airlines. Eventually Booked my flights with them. So far good .
Fantastic experience: Positive: Professionalism , Responsiveness , Valu
Fantastic experience: Needed to change flights as they were cancelled due to Covid 19. Contacted BudgetAir via the flight changes tab and requested the new flights I wanted. Everything was dealt with in less than 24 hours via email with no change fee. Thank you Fernanda for your help during these difficult times.
Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Valu
Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Valu
Fantastic experience: Positive: Professionalism , Valu
Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Valu
Fantastic experience: Positive: Responsiveness
Fantastic experience: Positive: Professionalism
Fantastic experience: Positive: Professionalism , Responsiveness
Fantastic experience: Positive: Professionalism , Responsiveness
Fantastic experience: I recently purchased 2 tickets via Budget Air, it was my first time dealing with them, I booked my flight late in the evening via my iPad, and received an automated reply saying my booking would be confirmed the next working day, I will admit, I did panic a little, as I had expected immediate confirmation of my booking, as I had paid in full via my credit card...I then started to read the reviews on Budget Air, and will admit, I feared the worst. The next working, I received my booking confirmation and eticket via email, so I proceeded to book my husbands flight with them, and within the hour, I had his booking confirmation and eticket. Just to be sure all was in order, I logged onto the actual airlines website, put in our flight reference numbers, and there we were, I was able to choose our Seats to make sure we sat together. I will use Budget Air again, as I saved over €100 by doing so.
Fantastic experience: Great service. I booked online and received a call to confirm my details. My tickets were then posted to my address. I will definitely book with them again.
Fantastic experience: Booked a trip to south america, did not realise no bags were included, this was flagged by budgetAir and full refund was issued with just a phone call. Saved me a huge amount of hassle :)
Fantastic experience: First I bought ticket, and then I went to read reviews. And gosh, after reading negative reviews it got me worried. But from my experience, you have nothing to worry about. They are great reliable and fact. And they can e-mail you tickets if you ring and ask them, otherwise, they're sending tickets via post. Definitely I'm gonna use this one again.
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