e-Travel.ie - Cruises and Flights

Pearse St 43, D02 W085, Dublin
Pearse St 43
D02 W085, Dublin
(01) 408 1999

Opening hours

  • Monday: 9:00 AM – 5:30 PM
  • Tuesday: 9:00 AM – 5:30 PM
  • Wednesday: 9:00 AM – 5:30 PM
  • Thursday: 9:00 AM – 5:30 PM
  • Friday: 9:00 AM – 5:30 PM
  • Saturday: Closed
  • Sunday: Closed

Established in 1997, e-travel specialises in online flights and worldwide cruises. We made a pioneering move in the travel industry by developing our own online booking system for flights, cruises and hotels. As a direct result we can pass on savings to our customers. Our system is totally secure with a choice of payment options and our experienced and expert staff are on-hand to assist with any changes to your booking. We are in a position to offer huge savings and have a reputation for excellence in the cruising sector with multiple awards. Our staff have sailed all over the world with our cruise partners and have in-depth knowledge of ships and destinations.

Our comment from TraTraTravel about e-Travel.ie - Cruises and Flights:

e-Travel.ie - Cruises and Flights is a highly recommended travel agency known for its exceptional customer service and meticulously organized holiday packages. Customers have praised the seamless arrangements, stating that 'everything went to plan' and 'the transfers worked like clockwork'. The knowledgeable staff, including standout team members like Caitlin, Glenda, and Paul, are always ready to assist, providing valuable advice tailored to individual needs.

Many clients express gratitude for the responsive support, especially during challenging situations like flight cancellations, where the team has effectively managed refunds and rebooking with minimal stress. One user mentioned that the service exceeded expectations, stating, 'Caitlin went above and beyond standard customer service.'

Besides top-notch service, users also commend the great value for money, with competitive prices for flights and cruises that have consistently met their travel needs. Overall, e-Travel.ie combines professionalism with a personal touch, ensuring that every travel experience is memorable and delightful.

While the majority of reviews are overwhelmingly positive, a few users suggest paying close attention to the terms and conditions, as misunderstandings can occur if not carefully reviewed. However, the reoccurring theme highlights the agency's commitment to customer satisfaction and efficient service.

  • Highly recommended for holiday packages.
  • Exceptional customer service from knowledgeable staff.
  • Great value for competitive prices.
  • Effective handling of cancellations and refunds.
  • Personalized travel advice catered to individual needs.
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Services and Treatments

Online Service

e-Travel.ie - Cruises and Flights: Reviews

5/5 (50 Reviews)
Eddie Hennessy 10 months ago

Fantastic experience: I highly recommend this company if you are looking for the ultimate holiday package, We thoroughly enjoyed ourselves. All the arrangements and transfers worked like clockwork, I appreciate your efforts in making this happen. There is nothing we would have changed, Thank you e-travel for making our trip so memorable.

Amy Kelly 10 months ago

Fantastic experience: Just spoke with a member from your customer service team, her name is Audrey and she was the most helpful and most professional agent that I have ever dealt with with regards to a travel agent. Top class service and I will most definitely be booking with e-travel again.

Jamie Kidd 10 months ago

Fantastic experience: Great company to use. We had a fantastic holiday and everything went to plan. The prices are good and the staff are really knowledgeable about different places to go to. They advised us on the best place to stay in and we went with their suggestions which were bang on. I will definitely be booking with them again!!

Kevin Owens 11 months ago

Fantastic experience: Fantastic company to deal with. I encountered a significant issue as a result of cancelled flight, which meant I had to book 2 separate flights to make my itinerary work. Paul and the team at E-Travel handled the situation perfectly and ensured that my refund request from the airline was followed up and processed in a timely manner. Highly recommended.

Active Youth 11 months ago

Fantastic experience: Just want to thank Glenda for all her help and support with our cruise holiday with MSC. Couldn't fault it, it was MSC grandiosa, fabulous ship. Glenda always very responsive and helpful.

pat oregan 1 year ago

Fantastic experience: Great servic

julia flies 1 year ago

Fantastic experience: I've had a great experience booking my flight and my cruise.

Gerard O'Neill 1 year ago

Fantastic experience: Just back from an excellent cruise in the Mediterranean on Celebrity Reflection. Couldn't fault the ship, food, entertainment or the wonderful staff. Thank you to Glenda at E-Travel for all the arrangements, flights and transfers.

Claire Casey 1 year ago

Fantastic experience: Last week my brother and I received really excellent support and service from Caitlin at e-Travel.ie when we ran into a problem, she went above and beyond standard customer service and ensured that our return flights would not be cancelled (which would have cost us a fortune and untold stress). She kept us informed at every stage of the process, she was very clear and straight with us all along and we cannot thank her enough for her assistance. I hope her managers appreciate what a professional courteous and competent member of staff Caitlin is, she played a blinder. Thanks a million, Caitlin. Claire and Donal Casey

Neal Norgate 1 year ago

Fantastic experience: Very good

Michael Macken (Mick) 1 year ago

Fantastic experience: Easy to access and use websit

Emma Bourke 1 year ago

Fantastic experience: Always book our cruises through etravel, its safe and easy. David is always a phone call away to answer your queries/questions. We always get fantastic deals without any hassl

Karen O'Mahony 1 year ago

Fantastic experience: Have booked several flights to the US since 2016, I’ve had to change my flights twice while abroad due to hurricanes and the process couldn’t be easier. Really quick and helpful. I wouldn’t use anyone else. Highly Recommended.

Amy Mc Dermott 1 year ago

Fantastic experience: Paul in the customer service department is absolutely brilliant. He is so helpful and does everything he can to try to help you out!

Noel Sweeney 1 year ago

Fantastic experience: Originally booked flights to Vietnam but had to change the flights to the following week due to visa issues. Upon emailing, Caitlyn responded and was kind and compassionate. I felt I messed around trying to book different dates and ended up asking about wrong flight times. Finally after realising the right dates Caitlyn acted accordingly and got me the flights I needed with a change fee which was reasonable. Caitlyn exceeded my expectations and shows great will and determination for her work. She’s a true example of going above and giving the customer a good experience. I thank you Caitlyn for putting up with my incorrect decisions. Let’s hope the visas are sorted.

William Hutchinson 1 year ago

Fantastic experience: Flights at great prices, check them out.

United Tales 1 year ago

Fantastic experience: I had to plan a complicated trip recently. It involved a lot of changes and amendments. Caitlyn was fantastic. She worked tirelessly to help me. Thank you Caitlyn and Paul. I will definitely use e-Travel.ie again. Suzy Duffy

Enda Barrett 2 years ago

Fantastic experience: Booked a recent flight to USA with them, really good value. The airline cancelled a flight a few weeks before, was easily able to email e-travel.ie, got a response from a real person who sorted out the issues quickly with no fuss. Highly recommend,

hakeem onabote 2 years ago

Fantastic experience: Excellent travel agent reliable and trustworthy

Delene Strirk 2 years ago

Fantastic experience: Positive: Professionalism , Responsiveness

Paul McCarthy 2 years ago

Fantastic experience: Positive: Professionalism

David Balfe 2 years ago

Fantastic experience: Great help with my covid 19 cancelled flight and help to rebook.

Keith Mooney 2 years ago

Fantastic experience: Booked with e- travel for our first time going on a cruise. Have to say from start to finish to deal with was excellent David helped us out with everything very professional. They recommended me the harmony of the seas cruise and I'm blowing away just amazing one of the best holidays ever the ship is unreal and staff on it are amazing can't do enough for you. I would highly recommend e-travel and harmony of the seas to anyon

Ann Murray 2 years ago

Fantastic experience: Positive: Responsiveness

Geraldine Cotter 3 years ago

Fantastic experience: i must commend this travel agency, they really looked after us, were very professional in these hard times with Covid 19. We will definitely use this company again when we are free to travel by ai

Joe Higgins 3 years ago

Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Valu

Eduardo Engel 3 years ago

Fantastic experience: Positive: Professionalism , Quality , Responsiveness

Mark Dillon 3 years ago

Fantastic experience: Positive: Professionalism

Warren Kelly 3 years ago

Fantastic experience: My Fiance and I recently had the pleasure of meeting Collette from E travel at the world travel show in the RDS.. Having visited many of the travel stands on that day, Collette was a breath of fresh air with her honest and straight talking approach and made us feel that she would not recommend anything she would not enjoy herself. Following that Conversation, we have now booked our Honeymoon Cruise with E Travel. The Cruise pricing was much better than other companies we had priced with and the whole booking process was very easy.. Just Today we also received a follow up call from Collette to check that we were happy with everything and let us know we could contact her at any time if we had queries.. Thank you so much Collette and well done to E Travel for a great service. Warren and Leann

Magnetic Sports 3 years ago

Fantastic experience: Just received my money back from my Virgin Atlantic flights that got cancelled in March.

David Brady 4 years ago

Fantastic experience: Got a fantastic fare last night from them and called them to check if everything was ok and they were very helpful also looked at Etihad website to confirm seats and other information like films on the flights to OZ

Sharon Murray 4 years ago

Fantastic experience: The lady that we dealt with was very friendly and efficient. She answered all our questions and quoted us for a few different cruises. Very helpful

Ma Ra 4 years ago

Fantastic experience: We have been using this site for a number of years now and no issues so far. The low ratings in this site is a bit unfair as people need to read terms and conditions before booking. We have flown to America and the Philippines with many different airlines through this website and we've never had any problem. We will continue using this site for our future travels.

Michelle Sherwin 4 years ago

Fantastic experience: Great staff.have booked a few cruises here.the prices are great and the staff couldn’t be more helpful

Greg Martyn 4 years ago

Fantastic experience: Booked flights with eTravel to Bali Indonesia via Dubai with Emirates. I was worried at first after reading the bad reviews. I also made an error when booking and supplied my email address incorrectly. I didn't pay for the support upgrade so I was expecting to be charged before they would even speak to me but when I called the customer service advisor was really good. He updated my email address so all the paperwork etc can straight to my email. After that I checked in online booked my seats etc via the Emirates site. I really can't complain about their customer service or prices etc. Many customers have left bad reviews because they want to change their destination or want to cancel etc. If you buy a non refundable ticket from any company you won't get a refund or be able to change destination etc. And some say they are afraid to fly to Dominican Republic etc but if the consulate are not saying it's not safe you have no right to refund you are actually choosing not to go because of personal reasons. People need to get a grip. If you book something read it and be committed to your trip and you will be fine. I had a great trip and the flights were the cheapest online! Thanks guys

Rachel Mccarthy 4 years ago

Fantastic experience: Booked our cruise holiday on the Adriatic Sea with Jenny from etravel ....Jenny done a super job booking flights ,transfers,extra nights in Venice and cruise ship ...she was so helpful and got us a great price for this holiday ...extremely friendly, efficient and professional.I was a bit hesitant when I saw some of the reviews but went ahead with the booking and I’m so glad I did .I would definitely book through etravel again and would recommend to my family and friends ...Well done Jenny & team at etravel and thank you .

Parents Association 4 years ago

Fantastic experience: We've booked five cruises with etravel. We've found them to be extremely helpful from start to finish. They were recommended to us by family. We have also recommended them to our friends!!

Celine Buckley 5 years ago

Fantastic experience: Very good service. Yes, there are fees/service charges that are informed at time of booking . You only pay if you need their help.. most agencies you pay commission regardless. Good prices, good service.

Rahim M. 5 years ago

Fantastic experience: book ticket through their website. Seems all fine and don't have problems and I didn't pay any extra to get any extra service. Before booking I just double/triple check the details.. Best price must say. Hope I don't need any extra help for this :D

Simon Ghose 5 years ago

Fantastic experience: Must say I had my doubts when I booked and was nervous about it being a scam up until I got on the flight, but had absolutely no problems with eTravel, they got me from Dublin to Vancouver at a weeks notice and saved me 300€ over booking with the airline!

Kevin O'Hare 5 years ago

Fantastic experience: Just back from a recent trip to the states, booked last minute with eTravel. Absolutely fantastic and friendly service really helped me out with such a tight deadline!

Hector Bracaloni 6 years ago

Fantastic experience: etravel were an excellent choice for us and considered our unique needs as they planned our itinerary. Every suggestion they made was superb, as they considered our budget, time constraints, and personal likes and dislikes. I would definitely work with etravel again as they made our cruise easy and stress free. they were a delight to work with.

affordable windows 6 years ago

Fantastic experience: Exceeded all our expectations. It was fantastic. I loved the places we visited and really want to go back next year. Everything was great. Thank you, etravel, for all your hard work to make our holiday memorable.

Jane M Harper 6 years ago

Fantastic experience: Hey etravel, Paul and I absolutely LOVED our Mediterranean cruise on the crown princess, and if anyone is looking for a great getaway place that is one I recommend! we wanted to give you a heads up about the fact that because you’re so brilliant at what you do I handed off your information to family and friends.

Zoe Chohan 6 years ago

Fantastic experience: Used etravel for the first time recently-I have used many travel agencies before, but each time I rang them everyone was so helpful. made huge error in my flight(my own fault)and they were so helpful and followed up to ensure all was okay, will definitely book with them in the futu

Anca Chirita 6 years ago

Fantastic experience: Great service! Fast response and friendly customer service.

Ecaterina Todor 6 years ago

Fantastic experience: Good service, very friendly and helpful travel agents!

Helen O Dwyer 6 years ago

Fantastic experience: Delighted with the service I received from e-Travel. We booked a meditteranean cruise and they offered excellent advice and are definitely the best cruise agent in Ireland. I have also booked flights through the online system and found it very effective and easy to navigate. Very positive experience - well done!

Top Trending 6 years ago

Fantastic experience: we just want to personally thank you guys for the setting up the best holiday that we have ever taken. We were very pleased and impressed with the accommodations at the resorts. They were all first class. The itinerary you put together was flawless

Its Me 6 years ago

Fantastic experience: They sold me a tk flight and it was great

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