AranGrant
Information about AranGrant
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Our comment from TraTraTravel about AranGrant:
Welcome to AranGrant, your go-to travel agency for personalized and efficient booking services. Our team of dedicated travel consultants is committed to providing excellent customer service and helping you find the best travel deals available.
Here are some highlights of our services:
- Prompt and responsive communication: Our agents, such as Dino, Ariana, and Tyler, are frequently praised for their quick responses and willingness to assist customers at all hours.
- Expertise in securing competitive prices: Numerous clients have reported exceptional prices and valuable insights provided by agents like Amora, who goes above and beyond to find great deals.
- Personalized attention: Our agents are known for their patience and thoroughness, as seen in reviews of Melissa, who took time to cater to specific needs and preferences.
- Support in complex situations: Our team works diligently even during emergencies, ensuring customers get the help they need.
- Exceeding expectations: Clients frequently share their surprises at how much effort agents like Lucky and Gloria put into ensuring a positive booking experience.
While many clients have enjoyed amazing experiences with our team, it's important to acknowledge that a few have expressed concerns regarding communication and pricing transparency. However, we strive to improve continually and welcome feedback to enhance our services.
At AranGrant, we value your support and look forward to making your next travel adventure seamless and enjoyable!
AranGrant: Reviews
Fantastic experience: I've been working with Dino at Arangrant. He's been extremely helpful with everything! He always returns calls and emails promptly, always goes the extra mile. Amazing work ethic! Even when I know it's late at night for him, he's always searching for the best deal. Thank you Dino!
Dear Mira, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Dino. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, AranGrant Team
Fantastic experience: Ariana just completed a rather lengthy and complicated itinerary for us in the most pleasant, patient, and professional manner. She also obtained an excellent price on a major airline. I had done some prior research and knew of the relevant costs we would be dealing with. We will eagerly recommend her and Arangrant to our traveling friends in the future.
Dear Linda, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Excellent service. I have used them multiple times and they have come through on price/responsiveness, but the most recent transaction is where the Company and Tyler went above and beyond. I and my partner had a flight to Morocco that was departing in 15 hours and I was checked in. Due to a medical emergency I had to cancel the flight. I had very little hope of getting any refund (it is harder when you book through an agent, and I didn’t have any travel insurance). I called the airline and they said to call Arangrant. Tyler worked hard and got 80% of my expense back (paid taxes and some other costs). Great experience. Recommend working with Tyler. He will follow up, and do the work.
Dear Abhishek, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: I had a last minute booking -- Amora, my customer service representative, was excellent, provided options, prices, and very thorough...The price she found in First class was better than coach fares to the same destination and date. Highly recommend Amora, due to her great customer service and diligence.
Dear Joe, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Happy Holidays! Faithfully Yours, AranGrant Team
Negative experience: As a very frequent traveller (and many reviews), I would advise caution. Do not be fooled by all these 5 star reviews - check the reviewers and the number of reviews to their names, in order to get an idea of their authenticity! My experience with this company has been terrible. I booked and paid for a ticket, was subsequently offered a " better" deal that cost 80% more and involved a transfer, then told my originally booked fare was unavailable. On requesting a refund, was informed no payment had been taken! Then an apology and assurance that my money would be refunded, still waiting. At best, this is a highly unethical business, and best avoided.
Dear Greg White, We’re sorry to hear of your less than satisfactory experience with AranGrant. We value our customer's opinions and would like to thank you for bringing this to our attention. Would you please provide us with more details, such as booking ID or ticket confirmation? We would appreciate it if you could email us at [email protected] to find out about your recent experience. Kind regards, AranGrant Team
Positive experience: I had a very good experience. My customer service representative, Saiba, was extremely helpful. I will definitely use the service again.
Dear Marty, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Moses was very helpful. I was dealing with Moses at Arangrant and he was able to accommodate all my request and find me the best flight with the best price. His communication skills are far and beyond. This is not the first time I am dealing with Arangrant but this time was definitely the best.
Dear Yair, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Wayne was an absolute "Champion" on setting up & double checking our reservations...making sure as a Traveler, we were in the BEST OF HANDS!! I would absolutely love to work with Wayne again on our next Travel Destination!!
Dear Terry, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: I had an excellent experience working with Lucky from AranGrant. He is professional, attentive, and highly efficient in handling my bookings. Lucky ensured every detail was taken care of and went above and beyond to meet my needs. I highly recommend him for seamless and stress-free travel planning, And I highly recommend AranGrant for services.
Dear Tatyana, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Roger helped me get flights to Vienna & Chisinau for a vacation. He was very courtious & got everything I wanted. Also, He lives in Chisinau & gave me help in securing living quarters.
Dear Dennis, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Roger. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, AranGrant Team
Fantastic experience: Excellent service. Raun worked with me for two days to find just the right combination of flights and times. He was exceptionally friendly, patient and helpful throughout the process. I will be sure to work with him again in the future. A thoroughly enjoyable experience.
Dear Daniel, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Raun. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, AranGrant Team
Fantastic experience: Jerome the AranGrant travel representor was very good to understand my booking requirement's and He worked with me to give us a good price on business class tickets to India. I will contact him soon for my next trip to Africa.
Dear Jagdish, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Jerome. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, AranGrant Team
Fantastic experience: Chester. This is coming from Monica Fernandez, this is my daughter's account. I must say your assistance made my life so much easier as I leave the next day and Chester was able to find me a cheaper and faster flight while also finding me another ticket for my guest traveling back for a cheap price as well. I highly suggest Chester deserves a raise for his excellent customer service skills!
Dear Amandine, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: My sister and I worked with John S at AranGrant to book our trip in September to Athens and Paris. John made sure he understood what we wanted and he spent a lot of time to satisfy our specific needs at a fair price. On numerous occasions, John gave us multiple options while making sure he was meeting our wishes. We finally selected the best option that met all of our needs. We sure thank John for hanging in with us and for all the work he did in getting us great flights at a significant savings. We will contact John again for our next trip.
Dear Mark, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Kudos to Chester for an excellent customer service experience. He was patient and thorough in meeting my request. Very attentive to my time by not putting me on hold while searching for flight options. This is my first time to check Arangrant website and will definitely use it again. I will be recommending it to my family for our Europe trip.
Dear Felgrace, Our dedicated staff will be pleased to hear of your positive review. It will serve as great encouragement for them. We are glad that you loved our services. Thank you for your kind words. Faithfully Yours, AranGrant Team
Positive experience: The last two trips I booked with AranGrant haven’t gone as well as several previous trips I booked with them. One previous trip turned out to be super expensive and included two coach tickets with the only business class leg being in business. The coach tickets came with crowded middle seats and they later explained they couldn’t book the seats and I needed to contact the airlines directly. The ticket was over 5,000 Europe to USA and seemed overpriced for a company that offered discounts. This last flight I just booked cost over 5000 and I was disappointed to find that I could have gotten it for 3,800 on the Lufthansa website. On top of it all, the agent who booked it keep aggressively trying to insist that I needed insurance I neither wanted or needed. It was hard to get her to stop the sales pitch. All in all I’m pretty convinced there were no real flight deals here and I’m sure I will never use this site again. If you can get a better price on the airlines website, what’s the point
Dear Sneilk1, We’re sorry to hear of your less than satisfactory experience with AranGrant. We value our customer's opinions and would like to thank you for bringing this to our attention. Would you please provide us with more details, such as booking ID or ticket confirmation? We would appreciate it if you could email us at [email protected] to find out about your recent experience. Kind regards, AranGrant Team
Fantastic experience: It was my pleasure to work with Derek from Arangrant. This is my first time to buy airline tickets from this company. He is professional and promptly took care of business class tickets at a reasonable price. Since, I was in a hurry I bought Insurance through Arangrant also. However, to other traveler's I will recommend for cost efficiency and more coverage (Hotels stay/the whole trip etc) buy insurance from other carriers like IM Global. Since our trip to Europe is in June I can say any more. I will certainly recommend “Derek” for his professionalism and efficiency.
Dear Navtej, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Adam from Aran Grant provided excellent service to me! He responded promptly to my queries in booking our flights to Brazil at unbeatable price. He is a pleasant and friendly person to interact with when such traits are hard to find in the service sector. I recommend him highly for great service at fare and reasonable prices!
Dear Chandra, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: What a great & professional service from Greyson and other staff as well, good luck guys. Will contact you first now before buying any Air Ticket.
Dear Rajni, Thank you for your amazing feedback. Our agent Greyson is always super helpful and clear. We are so glad you like his work! We’ll pass along the kind words. Faithfully Yours, AranGrant Team
Fantastic experience: I've been very happy with the customer service from Jason at AranGrant. He has done a remarkable job with close attention to detail and follow through. Highly recommend this company.
Dear Anthony, Thank you for your amazing feedback. Our agent Jason is always super helpful and clear. We are so glad you like his work! We’ll pass along the kind words. Faithfully Yours, AranGrant Team
Fantastic experience: Raun was professional, thorough, and responsive! Thanks to him, my last-minute vacation over the high season (late December) that I thought was only a dream and I would not be able to afford, actually is happening! He found flights for me at half the price I was seeing elsewhere. HIGHLY recommend :)
Dear Arti, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Raun. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, AranGrant Team
Fantastic experience: Raun was very helpful in planning our complicated flights to Africa. When I was unable to access the tickets, he stayed on the phone with me made the choices and helped me access it. He found much better pricing for us than I was able to. The experience in getting the ticket was excellent. I don't know how it will work out until we take the flight. The only thing that concerns me is that AranGrant says that they won't help you after the ticketing is finalized unless you pays the extra fees (that are not insurance), but instead their own version of an insurance policy that does not cover everything need that other travel insurance plans cover. So know that they won't help you after the ticketing is complete unless you pay extra fees for help.
Dear Wendy, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: We recently booked a trip with Gloria and had an exceptional experience. From the initial consultation to the final booking, Gloria was professional, attentive, and patient. She took the time to understand our travel preferences and crafted an itinerary that met our expectations. Gloria provided us with a reasonable price and offered valuable advice. The entire process was seamless, and I felt well taken care of every step of the way. I highly recommend Gloria for anyone looking to plan a stress-free trip. Thank you, Gloria!
Dear Kavya, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Gloria was my representative at AranGrant and I couldn't be happier with the international accommodations that she found. Saved me $500 on what I could find and it was better quality than what my search turned up. She got back to me immediately with any questions I have. I will use her each time I do international travel!
Dear Nicholas, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Negative experience: We booked and paid for a business class flight from Brisbane (Queensland) to Boston (Massachusetts) on 22nd November 2023. The flight was leaving Brisbane at 0.55 on 13th September 2024, stopping over in Hong Kong for nearly 11 hours and arriving in Boston at nearly midnight on the same day. They provided me with all the flight details, including airline booking references and eTicket numbers. Two weeks before we were due to leave, I checked online with the airline to confirm the flights. No record of the "reservation". I felt sick! I'd never used Aran Grant before and immediately thought I'd been scammed - for over $A 12,000! I tried to call them, to no avail, so called the airline. They eventually advised that they had a record of our names, but none of the booking references or eTicket numbers were correct or "live". Apparently, the booking had been made using redemption points. How? We don't have an account with that airline! Bottom line - we hadn't been scammed. Ripped off, of course, and caused a huge amount of stress! They eventually put together flights that were actually better than the original itinerary, but we had to pay for overnight accommodation in Melbourne and two nights in SFO. However, they refused to upgrade the flight from SFO to Boston to business class, which we were not happy about - having obviously paid for business! The whole debacle was a nightmare! Particularly when they told me that the reason the flights were cancelled was because I has called the airline, so it was MY fault!?!?!? The booking was never valid - because Aran Grant's staff forgot to confirm and actually pay for it. Without our money, which they had had for 10 months!! We will never use Aran Grant again, and would certainly not recommend them! Just imagine what would have happened if I hadn't checked the booking? We would have rocked up to the airport for our red-eye flight to find we had no reservation. With over nine weeks of meticulously planned holiday, and no outbound flights? I would have had a breakdown!
Dear Margot, We’re sorry to hear of your less than satisfactory experience with AranGrant. We value our customer's opinions and would like to thank you for bringing this to our attention. Please contact us at [email protected] so we can get this sorted. Looking forward to speaking with you soon. Yours sincerely, AranGrant Team
Fantastic experience: Edmund was very helpful with my booking. My booking got cancelled a few times and he helped me reschedule it and was very patient with me and kept following up to make sure that I was satisfied and was able to have a flight. Make sure to ask for him if you need help with your flights. Thanks again Edmund.
Dear Salah, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Amazing experience with Lock T. He was very professional and explained the process very clearly. Will use again for future business class global travel. I was skeptical initially based on some reviews but almost all the negative reviews are based on airline controlled changes or cancellations that no one can control or anticipate.
Dear Chris, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Nice company to work with. They took care of the flight from takeoff to landing. Derek was a great support and was available through out the round-trip flight to make sure all was done correctly.
Dear Tejinder, Our dedicated staff will be pleased to hear of your positive review. It will serve as great encouragement for them. We are glad that you loved our services. Thank you for your kind words. Faithfully Yours, AranGrant Team
Fantastic experience: Customer service was excellent. Gloria was kind and patient with my skepticism. She found a fabulous offer for me that I found hard to believe. I checked it out and sure enough she was correct. So I booked the flight. I will be booking another flight with her in the near future. Highly recommend Gloria!
Dear Rosiland, We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative Gloria. We’ll pass along the kind words. We look forward to seeing you again soon and thank you for your feedback. Faithfully Yours, AranGrant Team
Fantastic experience: I have used AranGrant 4 times now. I was concerned about how "legit" the company is. Well, each time I have used them it worked out better than I expected. The associate I have worked with is LEE and he makes it easy and was patient with my search in finding the right flights... Very pleased!
Dear Bill, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Leticia has provided exceptional service in a very short length of time! She was a model service provider throughout the ticket transaction. I will be continuing to work with Leticia in my future travel needs.
Dear Ven, Our dedicated staff will be pleased to hear of your positive review. It will serve as great encouragement for them. We are glad that you loved our services. Thank you for your kind words. Faithfully Yours, AranGrant Team
Fantastic experience: Best ticketing agency to work with. They helped process my refund when my parents couldn't make the flight due to medical reasons. Simone and her team are the best. I will definitely use AranGrant all day, every day.
Dear Adetola, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: My name is Seetharaman Raghuramana and I recently bought my tickets through Arangrant. Robert G is the travel consultant that assisted me in the process. He was simply outstanding and was so responsive to all my needs and responded in a very timely fashion with regular follow ups and answered all our queries very patiently. He provided us with several alternatives based on which I chose my option. I would very strongly recommend Robert G for his outstanding service.
Dear Ranghu, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: The AranGrant rep Robert G. was amazing. He returned my calls promptly and worked with me to give me a great price on business class tickets to Europe. Much cheaper than the competition. Will definitely use them again.
Dear Kaika, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Robert. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, AranGrant Team
Fantastic experience: Great service by Gloria. She was amazing at finding me the best prices for all my flights. She’s was also very patient as we were looking through multiple options for me and my family.
Dear Avinash, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Positive experience: I worked with Jerome to get some business class tickets to Europe. He was attentive. The tickets were a little more expense than when we first talked, but that could be due to price changes over a couple days. Otherwise, a good experience.
Dear Wayne, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Excellent service by Jason ! He communicated so fast and was always available. No automated phone tree but REAL people to talk to who know their business ! This is my 3rd booking with them and I will continue to give them my business.
Dear Bernhard, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Jason. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, AranGrant Team
Fantastic experience: Gloria is the agent that worked with me. She was personable, knowledgeable, and capable. Because she did such an amazing job with my tickets, and put in the time and effort to make things work when they didn't... She will be my go to from now on.
Dear Gary, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Lucky was very helpful and VERY patient! Working with three senior citizens who are not tech savvy took what seemed like forever to book us individually, but after over two hours of communication over the phone, we finally did it!
Dear Shirley, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Melvin was outstanding!! He helped satisfy all my requests for my family trip to Tanzania. Every time I asked for help doing something he responded immediately and did it. I would recommend him to anyone wanting a business class flight at a fare price!
Dear Rise, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Derek did a fantastic job understanding our exact requirements. He worked on several options which made it easy for us to make a decision and do the booking. Interaction with Derek was a very pleasant experience.
Dear Mahesh, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Demetrius has been my travel consultant for a complex and multi-faceted itinerary. During this process, he has provided me with the options that afforded me with the best schedule and airline choice which will ensure that my routing is the most satisfactory one to meet my requirements. I cannot recommend his services more highly.
Dear Lee, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Gloria was very competent and helpful in booking my business class tickets from the US to India. She was thorough with her research and prompt with her responses. I would not have gotten the deal that I got through online sites. I will recommend her without reservations and will use her services again.
Dear Mythili, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Gloria. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, AranGrant Team
Fantastic experience: I have used AranGrant several times, and they consistently provide better and cheaper flights than other consolidators and what I can find on my own. Gloria has been particularly helpful, and I now contact her directly.
Dear Rick, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Ms Leticia was so nice and very helpful with our airplane bookings. She was very patient and answered to all our phone calls. We will contact her again for our future travels.
Dear Ttonsb5, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Nova was superb! She started by asking us our preferences for flights and air carriers, then efficiently searched all options for flights and assured us not only of the best value, but also got us the best trip- shorter layovers and good connections. We're so grateful! This was SO NOT painful!!! Thank you, Nova!!!
Dear Sheila, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: This will be my 2nd time to Use Arangrant. Moses was the one who assisted me to book my flight. At first I was trying to book a business class for me and my husband but my husband changed his mind not to travel this time because of a health issue. I notified Moses about the changed and he told me if ever I needed help booking my flight in the near future, he will help me find a ticket Since he offered me help, I asked him to find me a ticket for the Philippines, and he found me one with a reasonable price He sent me details of flights with many choices to fit my needs. He went the extra mile to help me out and I am very satisfied with his service Thank you Mr Moses
Dear Nora, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: I had the opportunity to work with Theo today. He was extremely patient and walked me through several options for my trip. He worked diligently to meet and exceed my expectations! Excellent customer service throughout the process.
Dear Robert, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Theo. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, AranGrant Team
Fantastic experience: These 5 Stars goes to the agent Lucky M. He was so knowledgeable and patient with me. Helped me with purchasing my tickets and walked me through filling out the applications. Thank you soo much for that experience! Sofia.F
Dear Sofia, We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative Lucky. We’ll pass along the kind words. We look forward to seeing you again soon and thank you for your feedback. Faithfully Yours, AranGrant Team
Fantastic experience: Great experience working with Demetrius! Not only was he patient and worked hard to get the best results - he also called back to check when I said I'd go in another direction and then actually ended up getting me an even better deal! Really felt that he cared about providing a wonderful customer experience and recommended asking for Demetrius when using AranGrant!
Dear Rachel, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: My wife and I had an excellent experience working with Cody at AranGant. He helped us arrange our Thanksgiving trip from LAX to Houston. This is an unusually busy time of year, and Cody used skill and patience in working with us to get the right flights on the right days for the right price. We will definitely use him again.
Dear Donald, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Dino was great. He put up with me for 2 days trying to get the best flight out at a reasonable price. One time he was 3 hours looking over flights for me before he called back. Great service
Dear Karen, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Dino. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, AranGrant Team
Fantastic experience: Raun helped me with booking ticket for my wife coming from Abuja, Nigeria to Houston, Texas USA to come and join me. Raun was very courteous, humble and professional. He was very patient and helped me through and was very patient with me and stayed on call until I entered the passenger's information. Overall, Raun is a very pleasant person to work with and I definitely will work with him again in any of my future trips. Thanks, Femi I.
Dear Femi, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Melvin S. Was simply amazing and understood my urgency in changing my dad’s itinerary due to medical reasons. In addition he stayed in contact with me until both of parents were confirmed. Thank you so much Melvin.
Dear Sonia, We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative Melvin. We’ll pass along the kind words. We look forward to seeing you again soon and thank you for your feedback. Faithfully Yours, AranGrant Team
Fantastic experience: Leticia S did a great job of meeting my request to fly business class to Porto via CDG on Air France via a Delta ticket. Despite this being complicated, she made it all seem easy.
Dear John, Our dedicated staff will be pleased to hear of your positive review. It will serve as great encouragement for them. We are glad that you loved our services. Thank you for your kind words. Faithfully Yours, AranGrant Team
Fantastic experience: I was served by lady named Amora. She spend a lot of time getting me the best deal. I am very happy with the company and will recommend all my friends to use the services of AranGrant.
Dear Zami, Our dedicated staff will be pleased to hear of your positive review. It will serve as great encouragement for them. We are glad that you loved our services. Thank you for your kind words. Faithfully Yours, AranGrant Team
Positive experience: Leticia S. Was very kind and patient with me making our arrangements for a trip next spring. She walked me through everything step-by-step, very clearly she explained what she was doing step-by-step, which was very helpful because it is absolutely scary making reservations, and spending that kind of money online. I rarely save any contact information for people that help me, but Leticia’s will be kept for me to use in the future if we make any more large, long in depth trips like this one.
Dear Susie, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Leticia. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, AranGrant Team
Fantastic experience: I had the pleasure of working with Dino to book a business class ticket, and I couldn’t be more impressed with the experience. From the outset, Dino was professional, attentive, and truly focused on getting me the best deal possible. He navigated through different options and found me an excellent price for a business class seat, which was a great value for the comfort and luxury it provided. Dino's customer service was really good responsive, provided clear information, and ensured all my questions were answered promptly. It was evident that he had a deep understanding of the airline industry, and he made the entire booking process seamless. If you're looking for someone who can deliver high-quality service at a competitive price, I highly recommend Dino. He made my booking experience much more enjoyable and stress-free.
Dear Honeyla George, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: NOVA is an amazing travel agent! She always finds the best flights at great prices and makes the booking process so easy. Highly professional, reliable, and friendly. I highly recommend her services!
Dear Rayan, Our dedicated staff will be pleased to hear of your positive review. It will serve as great encouragement for them. We are glad that you loved our services. Thank you for your kind words. Faithfully Yours, AranGrant Team
Fantastic experience: I have read a number of customers reviews concerning AranGrant travel agency based out of Texas. The reviews range from “the best thing since sliced bread” to “deplorable”. All in all, not very helpful in terms of getting a good read on the quality of service. I can only comment on my own experience. I was searching for Black Friday deals on Business Class flights. My search led me to a number of websites that I contacted. In the end I went with AranGrant. Not only did I end up with the best bang for my buck price-wise, but Moses, the agent I dealt with, went the extra mile in talking with his team to assure I did get the best bang for my buck. Further, he even offered insights and suggestions re the difference between Business Class and Premium Economy offerings making sure I knew exactly what I was getting with each choice. My flight doesn’t leave for a couple of months so I can’t speak to the actual flying experience, but I can confirm that dealing with AranGrant (and Moses) was a pleasurable experience.
Dear John, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Saiba, was the agent who helped me with booking flights for myself my mother, my daughter, and her nurse. She was very patient and informative. I appreciate the experience i had with her and i will use this service for my future travels. I recommend them to anyone who has special needs when it comes to traveling.
Dear CN Productions, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: I’d like to congratulate and thank Cordelia for the wonderful service she provided and helping me book a business class flight for my wife. She was very professional, patient and helped us navigate thru multiple options. I have recommended her to about half a dozen of my friends and you should be hearing from them soon. Stay tuned and keep up the good work.
Dear Chandan, We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative Cordelia. We’ll pass along the kind words. We look forward to seeing you again soon and thank you for your feedback. Faithfully Yours, AranGrant Team
Fantastic experience: I’ve used Arangrant several times for booking international flights and I am always very happy with the customer service and prices! Brie has done an amazing job helping me book two international trips this month, not only are the prices cheaper than what I found online but the arrival/departure times are great and the layovers times are perfect. Brie has been so professional, friendly, helpful, and communicative that I reach out to her directly for any subsequent bookings. I highly recommend her as an agent and Arangrant in general!
Dear Lindsay, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Worked with Jerome....He did a great job, put up with my changes as we were looking for flights and destinations...I did get a better deal on the multi-city flights to Europe from Arizona working with him than through conventional methods on my own. Would certainly recommend
Dear Allan, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Hi, I recently worked with Dino.N, I must say it was a pleasure working with him and he got me the finest deal and I am highly thankful to him and his team for working relentlessly in helping people like me getting the best deal out there. I am really thankful to you Dino.n for all the support you have provided. Will be looking forward to more deals in future. Thanks and Regards Gautam Dua
Dear Gautam, Our dedicated staff will be pleased to hear of your positive review. It will serve as great encouragement for them. We are glad that you loved our services. Thank you for your kind words. Faithfully Yours, AranGrant Team
Fantastic experience: Had a good experience with Aron, who helped me find a good fare and itinerary for my dates and requirements. He even called me during his non working hours just to ensure that I did not lose the fare.
Dear Rema, Our dedicated staff will be pleased to hear of your positive review. It will serve as great encouragement for them. We are glad that you loved our services. Thank you for your kind words. Faithfully Yours, AranGrant Team
Fantastic experience: This was my 3rd time doing business with AranGrant. It was great service all the time. My lady agent named Brie was great and very helpful. I also recommended to few of my friends and they were very happy.
Dear Ketan, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: I worked with Cody on purchasing a business class ticket from Malaysia to Austin, Texas, USA. It was a daunting task given the high prices of such tickets these days. Cody was very responsive and we agreed upon a routing and ticket price that was manageable for my budget. I very much appreciated his assistance.
Dear Richard, Thank you for your amazing feedback. Our agent Cody is always super helpful and clear. We are so glad you like his work! We’ll pass along the kind words. Faithfully Yours, AranGrant Team
Fantastic experience: This review is for Jerome, the agent who helped me with my ticket to India, He did in a matter of less than 12 hours. I was the one dragging my feet He was patient. I would recommend him to anyone who would like to travel Business class. I live in rural USA with no closer large domestic airport. He had to juggle, split my ticket, explained -- to save some dollars.
Dear Hasan, We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative Jerome. We’ll pass along the kind words. We look forward to seeing you again soon and thank you for your feedback. Faithfully Yours, AranGrant Team
Fantastic experience: “Thank you, Sammy, for your incredible help in booking my flight! Your professionalism, patience, and efficiency made the process so smooth. You truly went above and beyond, and I’m happy to give you a well-deserved 5-star rating!”
Dear Alvin, We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative Sammy. We’ll pass along the kind words. We look forward to seeing you again soon and thank you for your feedback. Faithfully Yours, AranGrant Team
Fantastic experience: Cody C, AranGrant Representative, is extremely knowledgeable and responsive. He was with me every step of the way until I was satisfied with my reservation. Thank you, Cody, for your proressionalism.
Dear Sallie, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Cody. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, AranGrant Team
Fantastic experience: AranGrant is our go-to site for Business Class travel. Gloria is an absolutely wonderful agent. She truly cares and offers top level customer service. I strongly recommend both AranGrant and Gloria for all of your travel needs!
Dear CD, Our dedicated staff will be pleased to hear of your positive review. It will serve as great encouragement for them. We are glad that you loved our services. Thank you for your kind words. Faithfully Yours, AranGrant Team
Fantastic experience: Great service and best prices. Planned a trip last minute during Christmas and Aron made it happen. I’ll always use them for making my travel plans.
Dear Navi, Our dedicated staff will be pleased to hear of your positive review. It will serve as great encouragement for them. We are glad that you loved our services. Thank you for your kind words. Faithfully Yours, AranGrant Team
Fantastic experience: Booked two tickets to Amritsar. Awesome experience. Myron did a great job through out the process. Thanks Myron! Keep up the great work.
Dear Balwinder, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Adam S is THE BEST travel agent who is so patient, kind, caring, knowledgeable and professional! I worked with him for almost a month trying to find a ticket to meet my daughter’s forever changing travel needs, finally, he arranged the best flight for my daughter with good price to safely fly home on 11/21/24! Our heartfelt thanks!
Dear Happy, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Adam. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, AranGrant Team
Fantastic experience: My experience with Tyler was superb. He searched several different flight options in many ways to accommodate for an inconvenient layover and create an option that worked best for my budget and needs. I felt that he went over and above on the various searches to ensure a great experiance. I would recommend him and will use him for future travel needs!
Dear Natalie, We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative Tyler. We’ll pass along the kind words. We look forward to seeing you again soon and thank you for your feedback. Faithfully Yours, AranGrant Team
Fantastic experience: I am always skeptical of 3rd party travel sites. i had used one in the past but it recently has gone downhill. As i searched for flights I came across Arangrant and I was connected with Saiba. I was so surprised on the fabulous customer service Saiba provided. You just don't get good customer service like that anymore. Not only did she quickly provide flight options, but she found us a good flight at a great price. Saiba was professional, very kind, patient, always in communications via txt, phone and email. But what really shocked me is that she called the following day after i booked to make sure I received my ticket information. That blew me away. Just love her and I thank Saiba for being so good and taking care of me - the customer. Saiba was off the charts - awesome!
Dear Lisa, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: the agent Mr. Dino. d ,was extremely patient understanding my need and hectic schedules. Mr. Dino called me back promptly and kept me posted on my travel options. his explanations were clear and paresis. the only miss understanding was in relating to the air mile point. super service. Jonathan willner
Dear Jonathan, Our dedicated staff will be pleased to hear of your positive review. It will serve as great encouragement for them. We are glad that you loved our services. Thank you for your kind words. Faithfully Yours, AranGrant Team
Fantastic experience: My experience with Arangrant and Jerome was extremely positive. Responses were prompt and timely , the process was easy and prices very competitive. Will certainly return for future travels
Dear Dipankar, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Sammy U from Arangrant Travel did an excellent job of arranging a complex flight from the US to South America and back. Over several days, while I was traveling in the Eastern Mediterranean, we went back and forth looking at flights and discussing options until I was comfortable with the travel plans. Nice job!
Dear Jon Mark, Our dedicated staff will be pleased to hear of your positive review. It will serve as great encouragement for them. We are glad that you loved our services. Thank you for your kind words. Faithfully Yours, AranGrant Team
Fantastic experience: Amora was excellent. She worked hard to bring the price down, called me several times. She was very polite and diligent. First-class experience.
Dear Rajendra Bansal, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Amora. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, AranGrant Team
Negative experience: Avoid if You Value Your Status and Miles I recently tried AranGrant, and I must warn others not to fall for their so-called "cheap business class" fares. If you have high status with airlines like Star Alliance, beware—they don't actually book you in true business class. Instead, they reserve an economy ticket and somehow upgrade you to business class. The big catch? You miss out on the bonus miles and perks you'd normally get when booking business class directly with the airline. As a Star Alliance Gold member, United 1K, and 2-million-miler, I’ve come to expect better. Initially, the booking through AranGrant seemed like a deal—about $2,000 cheaper than booking directly with Star Alliance airlines. But when I needed to change one leg of the trip, the situation went downhill fast. They charged an extra $3,000 for the change, plus a $150 fee on top of that. I asked for the $150 fee to be waived since I had no choice but to pay the massive price hike, but they didn’t budge. To make matters worse, my original booking agent disappeared and wouldn't return my calls. The savings were not worth the hassle, unexpected fees, or the loss of miles and status benefits. I’ll never use AranGrant again, and I’d advise others to stay away, especially frequent fliers who value their airline privileges. Verdict: Not worth the trouble—spend a bit more and book directly.
Dear Adrian Hsing, Thank you for sharing your feedback with us. We truly value your input and appreciate the opportunity to address your concerns. Regarding your concerns about the processing fee, we would like to clarify that the ticket you purchased was sold at a discounted price, which meant you paid less than the standard rate. While we strive to provide the best prices and services possible, we must include a processing fee to sustain our operations. Without this fee, we would not be able to continue offering discounted rates, as the cost of providing such services would exceed our revenue. This is not intended to penalize you but rather to ensure that we can continue to serve our customers effectively. Please note that our processing fees and other terms are clearly outlined in our Terms and Conditions, which you agreed to when booking your reservation. Regarding your inquiry about miles points, we recommend checking the eligible booking classes on your Frequent Flyer Programme’s website or contacting the airline directly. They will be able to provide you with the most accurate information. We remain committed to offering the best prices and services possible and hope to serve you again in the future under more positive circumstances. Regards, AranGrant Team
Fantastic experience: Came across AranGrant while searching on Kayak for an overseas flight. Their price was unbeatable. The customer service was amazing. I even got a call to my home phone concerning the booking. I read some things that concerned me from other travelers. I saw they had a 4+ overall rating on a large number of people. I had Jerome as my consultant. He went above and beyond what I have experienced elsewhere. So, give this company a shot at your travel plans I think you won't be disappointed. I have never written a review good or bad before.
Dear Anthony, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Lynx was great; extremely patient with my technical difficulties and very helpful. A very positive experience dealing with him and with AranGrant. Thanks ~
Dear Sarah, Our dedicated staff will be pleased to hear of your positive review. It will serve as great encouragement for them. We are glad that you loved our services. Thank you for your kind words. Faithfully Yours, AranGrant Team
Fantastic experience: We booked our UK travels today with Aron from AranGrant travel website , He was so helpful and informative was able to get us the flight we wanted travel at a great price. I highly recommend Aron for those who are unable to find good flight. I will be using his service again for our future travels.
Dear Denny, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Aaron. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, AranGrant Team
Fantastic experience: Agent Amora was very helpful and patient. She put a lot effort to full-fill my request. Because of her hard work, I was able to get the deal and the flight that I wanted. Thank you
Dear Kim, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Amora. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, AranGrant Team
Fantastic experience: I worked with Lucky who works for this company. This is my 2nd instance with them with no issues. Excellent customer service Even did beat the price quoted by another company.
Dear Rajeev Dhir, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: We were very pleased with our booking experience and grateful to Roger C, the agent who helped us. He called when scheduled and followed through with all my questions. He made it very easy. Our trip is still a long way away, but we hope that working With Arangrant will continue to be a pleasant experience.
Dear Harriet Lowe, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Roger. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, AranGrant Team
Fantastic experience: Roger, The customer service representative from AranGrant was very patient and thorough with our booking from Rome to New York. I never experienced such incredible customer service! Thank you from the bottom of my heart! Juliana R
Dear Juliana Recine, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Roger. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, AranGrant Team
Fantastic experience: Had a great experience with Sammy U! He was very helpful and took the time to walk me through everything. He even called me back to confirm that the booking went through. Highly recommended!
Dear Sergio, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Sammy. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, AranGrant Team
Fantastic experience: Amora was amazing! She made my travel booking experience a breeze and to top it off, she got me the best deals! She was diligent with the follow ups something I always look for in a customer service rep. I strongly recommend Amora for your travel arrangements Aruna
Dear Aruna, We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative Amora. We’ll pass along the kind words. We look forward to seeing you again soon and thank you for your feedback. Faithfully Yours, AranGrant Team
Negative experience: Terrible service. I am left dissatisfied with their disgusting service. I booked a first class ticket Dallas to London Ref number is 178820119- i was informed day before the flight that they decided to downgrade me . when i called i was constantly cut off and sent between departments then they tried to cancel the flight and i was constantly told i was not allowed to speak to anyone in authority. this is not an honest service. this is not the fist time i have had major problems with these guys but i stupidly booked multiple flights with them all of which are a mess . this is the last thank goodness. once i post this they will get post fake positive reviews to push mine down. But i am going to keep posting to save people from these predators
Dear Robert Lewis, Thank you for reaching out and sharing your concerns. We have carefully reviewed your reservation and all pertinent details of your flight booking. Our records indicate that your itinerary was booked as specified in your confirmation email, with the first and last segments in Business Class and only the second leg in First Class. This was confirmed and shared with you at the time of booking via email. We understand how important it is to have clear expectations, and we assure you that we strive to provide accurate information at all stages. We encourage you to review your confirmation email for verification, as it reflects the original booking. Should you have further questions or need additional assistance, please don't hesitate to email us at [email protected] Faithfully Yours, AranGrant Team
Fantastic experience: I recently had the pleasure of working with Blake to book my trip from to Valencia, and I can’t speak highly enough about the exceptional service. Blake was incredible—knowledgeable, attentive, and genuinely dedicated to making sure every detail was perfect. Blake made the entire booking process seamless and stress-free, and her expertise truly shined through. Thank you, Blake, for your outstanding support and for going above and beyond!
Dear Irina, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Have accessed AranGrant through business class.com. They usually post the best prices for business class flights. I have handled this through voice communication and this last time it was Sammy who serviced me. We booked the flight and then once all the booking was done he contacted me back to help me choose seats. And to help matters Sammy was very sociable. Thanks Sammy!
Dear Paul, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Negative experience: I booked a British Airlines flight BA1642 to Athens from JFK Booking ID 194393272. from the processing time for the ticket to be confirmed your end I received a confirmation which the airline I paid for was now American. Never was I called to be notified and I don't want to fly American Airlines. I called twice one time the agent said but it will be a British Airways plane which I found out on my 2nd call it was not correct. I called a second time and the agent said well that flight is no longer available but I said well I paid for this British Airways ticket, it's not my fault your system is delayed in confirming the flight and how dare no-one call be to advise me on this. I have since canceled this flight for obvious reasons. I flew with Arangrant this year to Greece and now will never fly with you again. I promise if no-one calls me to offer me the same original flight which apparently is not even available the dates I selected, I will go on every sight possible and post my review on every site I can to show potential customers how this scam works. I fly at least 6 times internationally per year and never have I experienced this in my years of traveling. Oh and apparently the agent says that it states this in my communication that flight change, deals are no longer available due to lapsed confirmation times etc. It's so dishonest and I will be very vocal...
Dear Michael, Thank you for sharing your feedback regarding your recent experience with Arangrant. We sincerely apologize for any inconvenience caused and appreciate the opportunity to address your concerns. Upon reviewing your case, we found that the flight you selected was unfortunately not ticketed because it was no longer available. As per our Terms and Conditions, fares and availabilities are not guaranteed until the ticket has been issued. In this instance, the ticket was not issued due to the unavailability of the flight, and we promptly processed a full refund to your account. Please note that airline ticket prices and seat availability are highly dynamic and subject to constant fluctuations. The availability of seats is valid only at the time of viewing the itinerary and may change without notice, which is beyond our control. We understand that this situation may have caused frustration, and we truly regret any inconvenience it may have brought you. We value your patronage and hope to have the opportunity to serve you better in the future. If you have any further questions or require assistance, please do not hesitate to reach out. Regards, AranGrant Team
Fantastic experience: My first time with Aran Grant... Raun is very courteous, professional and accommodating. He gave me many options, and patiently helped me pick my final choice. Price point was within my budget too! Thank you!
Dear Kamlesh Nanji, Thank you for your amazing feedback. Our agent Raunis always super helpful and clear. We are so glad you like his work! We’ll pass along the kind words. Faithfully Yours, AranGrant Team
Fantastic experience: Amora helped us with booking tickets from US to Australia for our vacation. She was very courteous and professional. She was patient and helped us be patient and stayed on call until we entered all passenger information. She also helped with entering all frequently flyer information and arranged for seats. She also worked with us to reduce layovers and switched us to more convenient flights. Overall, it was a very pleasant experience and most importantly she worked Sunday to get us the tickets, where others were strictly Monday to Friday. I will work with her again on future trips.
Dear Prakash Mahesh, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: My experience booking a multi-stop European trip was outstanding. My travel agent Raun was very professional, knowledgeable and extremely responsive in researching options with differing dates, as well as walking me through the pros and cons of each options. Raun consistently did what he promised without any prompting, and he was assiduous in working on options in the background to be right on top of a drop in pricing. I can recommend Raun without any hesitation, he is wonderful to work with. This is our second time booking international travel with AranGrant, and I wouldn’t consider any other company for our international travel.
Dear Rick, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, AranGrant Team
Fantastic experience: Alison helped me find an alternate flight that was even better than the original booking after the original booking changed our layover time to 12 hours. She also helped facilitate the refund of the original booking through her supervisors due to the change.
Dear CD Ingerly, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Alison. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, AranGrant Team
Fantastic experience: Just booked an international trip that required a two-day layover. My agent, Joe C., took the time to find out where I could flex and where I couldn’t. The result was a list of options that were relevant and helpful for me to make a decision. Travel booked and seat assigned less than 24hrs later - and I couldn’t be more pleased. And know Joe will keep an eye on my booking to proactively let me know if anything needs attention.
Dear Merline Bhukhanwala, We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative Joe. We’ll pass along the kind words. We look forward to seeing you again soon and thank you for your feedback. Faithfully Yours, AranGrant Team
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