Lucky Star Bus

Positive experience: They’re as rude as ever, but safety seems improved. Tickets are higher but they arrived early/on-time.

Negative experience: Broken toilet, aggressive driver, making phone-calls while driving, driving dangerously (too fast, leaves the line), goes through small towns in order to avoid traffic (and gaining nothing), makes Burger King stop and losing 30 minutes. Really bad experience …

Negative experience: Its my first time to ride in this bus and I didnt have a good experience. they dont follow seat order which choosing a seat in buying online is useless. of course, what will you get when you buy a cheap ticket? means cheap bus as well!

Negative experience: I’m on I 95 in Fairfield ct. watching a lucky star bus going over 80 mpg weaving in and out of traffic be going into the third lane cutting people off. So dangerous. I posted a picture with the plate number

Positive experience: The station is cramped and a bit dingy, but the busses themselves are clean. Cheap, effective travel--but with no frills

Fantastic experience: Friendly lady who helped us find our lost item on bus. Very patient and helpful!

Fantastic experience: Place to sit and has a bathroom if you're waiting for your bus

Fantastic experience: Good and basic service. Thanks for everything

Negative experience: From 1:53am to about 2:25am was an unexpected thrill ride. Lucky Star made me thank my lucky stars for solid ground. Driver swerved into the left shoulder 1st, then the next 2 times swerved on the right side. We made it to Manhattan, but that was within the 1st hour of the trip. Allegedly, we survived, so that was cool. Won't be taking that trip to Six Flags cause that was enough of a roller coaster for the year. Since I didn't see the review up, you're welcome. Shout out to all the survivors!!!

Negative experience: If I ever have to use a bus service this won't be the one. Drivers drive like maniacs. I drive an overnight commercial vehicle every day from Enfield, CT to NYC and I usually see these busses on the road and drivers go from side to side on the road, switching lanes without using turning signals and many other unsafe moves...

Positive experience: There stars are given since it reached the destination on time, otherwise, I did not find anything else to appreciate. Even though it is claimed that Wi-Fi is available, it did not work. There was little leg space between the seats. Between Boston to New York, it was non stop journey, but not even water was available on board. Not recommended!

Positive experience: Not easy plays order. And price differences between online and off line

Fantastic experience: Got home safe and sound the fair is good...pay at the bus cash 50$ dont do it online or they will charge u over 100$

Fantastic experience: I like lucky star they cheaper no problems. From NYC to Boston or vice versa the 4 hr commute not bad. If u wanna save money and u in these states yes lucky is your lucky choice.

Fantastic experience: Very new, clean and punctual, a good location too

Fantastic experience: Great experience! Long time ago I have traveled with Lucky Star bus

Fantastic experience: Cheap transportation between Boston and NYC! 1.4 mile walk to ferry, then ferry drops you right at brooklyn red hook cruise terminal

Positive experience: Although the bus was 15 minutes late arriving, we did arrive on time to our destination.

Fantastic experience: Have only $5 in wallet and the bus driver let me on bus to go back to Boston for free.

Negative experience: It's a bad company It's very expensive then you missed the bus they keep your money No refund. It's an organized robbery it's not possible

Positive experience: I was charged $20 for bringing a bike in the cargo hold that was almost empty. The Chinese man on the counter was not polite and did not recognize the emptiness. Just for this reason, I stopped using Flix bus. I would not recommend it to any bicycle commuters.

Fantastic experience: Driver was very particular and very clear in his English made us reach well in time.

Positive experience: Small bus stop. Charger facility available. Buses are comfortable and run on time. Cost is standard.

Fantastic experience: Decent bus ride seats are a bit uncomfortable if you on the heavy size or have back problems decent fare and they stop if asked depending on timing

Negative experience: Lucky Star Bus service employees are very unprofessional and extremely rude. Particularly there Boston employees. Avoid this bus service and save yourself from the unpleasantries.

Positive experience: Bathrooms are always nasty, unsanitary and with evidence of feces and urine dropping down side of toilet in the wait/seating area. The one on the bus was covered with urine all over the floor and that's all I smelt in my feet, the whole way home!

Positive experience: We took the bus from Boston to NYC: + Bus was nice and fairly clean! + Great driving from our bus driver + Personal trash bags provided - No time estimate given during the rest stop - this was a bit stressful - Windows were dusty so it was hard to take photos out of them!

Positive experience: It says free wifi on the bus but I didn't have wifi (I did a round trip, no wifi on both occasions)

Positive experience: You get what you pay for if you was quiet get the first bus if you get anything after that you have to listen to everybody's conversation cry and talking all of that the bathrooms need to be cleaned more regularly

Negative experience: I don't know if it's a new administration but it's a total disappointment when the bus is still empty they didn't sell me a ticket for 8:00 am and even with the bus stopped they let me by 11:00 am I'll not go back there the bus bathroom doesn't have soap to wash your hands is a real disaster

Negative experience: The location to what for tye bis is okay until you decide to the bathroom...disgusting...I went and immediately I came out...could not stand the smell and thinking of diseases

Positive experience: I remember when there were 4 Chinese bus companies in Boston, and fares dipped as low as $10 to Manhattan. Now, LS leaves from So.Sta Bus Terminal Gate 24 (far end) for $35. It's still $20 cheaper than the alternatives. No Stops, but you can grab Chinese takeout near the (Manhattan) Grand MTA stop for $6. when you arrive.

Positive experience: Bus is a little old but everything works and gets you between NYC and Boston with consistently fewer issues and faster than other bus lines. Great if you want to avoid port authority.

Positive experience: Stinking bathroom included waiting area in NYC, needs to be renovated & getting more pricey.

Fantastic experience: Took the Lucky Star bus from NYC to BOS, it was a smooth drive and quick, we got to BOS in 4hrs, which I thought will be longer.

Fantastic experience: Very good! I love taking the early bus because I feel like I get to NYC so fast!

Fantastic experience: We had Chuck as our driver, he was the best!

Fantastic experience: I usually don't do reviews, but I had to come on here and say that Lucky Star has a gem in JC the driver. I usual travel with them back and forth to Boston without issue, but this time was the absolute best. He was courteous, kind, pleasant. He made sure people were seated and comfortable. He gave ETA, both in the beginning and when the time changed. What an absolute pleasure. I recommend this company and this driver. Wonderful experience. Two thumbs up for Lucky !!!

Positive experience: Right on time! Except that passengers were not dropped off at the terminal.(11pm)

Fantastic experience: Great experience...Easy bus ride. No Covid No worries. Reasonable price

Negative experience: Although the company has made many improvements in the past few months, I have to give the company and low review because they do not keep passengers from smoking weed in the bus. I just got off a hellish 5-hour trip where just one passenger kept smoking weed for the whole duration of the trip. Everybody else kept coughing and the smell was unbearable. When I asked the driver to say something to the passenger, he refused.

Negative experience: My bus broke down and now we are sitting here waiting for a new bus… clearly bus maintenance is not a concern for this company and neither is making sure customers arrive on time

Positive experience: Nice ride and safe but the driver don't make no break Stop to eat or drink water

Positive experience: While I miss the $15 fares, there isn't a cheaper way to get to Boston/NYC.

Fantastic experience: I've been using them ever since Fung Wah closed down. They've always been fast, relatively clean (every once in awhile you get an older bus) and efficient. I wish they offered more times, but maybe after the pandemic they can pick up business again. I usually ride at night so we haven't done a rest stop lately, but from what I remember the rest stop is fine. Maybe a BK or a buffet? Can't remember. Either ways they're great, and super reliable.

Fantastic experience: Separate from the actual bus rides, they have relatively simple processes to get you from point A to point B with tickets. Very reliable timing of the buses.

Negative experience: The ride is good only one problem the restroom has to be better maintained plus no hand sanitizer other than no outlets other than that is good

Fantastic experience: This company has been running like a well oiled machine for years. Make sure your bus ticket(s) are present and valid.

Positive experience: I have been traveling with this bus for several years and my experience with bus is awesome. The bus is very nice and neat.

Positive experience: The bus is clean , always on time , the driver is really kind.

Fantastic experience: The arrived as scheduled. The bus driver was extremely helpful, thorough and organized.

Fantastic experience: Excellent bus service , the bus is clean and comfortable. Staff is friendly and very helpful ! The price to ride to Boston can't be beat. Also the Lucky is in a great location on canal Street.

Fantastic experience: Always on time. Great ride and clean and enough space. Great price too.

Fantastic experience: They were very fast today and they sanitize the bus.

Fantastic experience: The best bus just need the Asian guys speak more English and be more open to talk to the passengers besides that they are very quick on the road and get you to your destination faster

Positive experience: Yes they had the best service but they have this cash policy which sucks by the way

Negative experience: I forgot to pickup my luggage at arrival and went to bathroom when I realized my mistake I went back to my he station agent to get my property back thinking that the driver checked the coach before he left station but he didn't and the agent telling me to wait for 2hr ,I reach out to the customer service for the guy to respond to me that I am lying , that's been very unprofessional and direspecful!

Fantastic experience: They have great customer service always use their service I’ve been using this service since 2006 and they’ve been great it was started out $15 ride now there up to 35 or 55 business is great

Positive experience: Very Good.Actually Arrived at my Destination an Hour Earlier Than Anticipated.. Bathroom should be a little more cleanier..

Fantastic experience: Because they always on time and the price they are the best to travel with and if you forget anything and they find it you will get it

Positive experience: Small,,,but it's China Town..it's clean and they almost always on time..

Fantastic experience: Lucky star has only ever been great for me! Usually not packed so I'm able to stretch out and almost always on time! The longest delay has only ever been 10/15 minutes compared to Greyhound or Megabus where it's been three hours (and for a much better price usually).

Fantastic experience: I enjoy riding on lucky star. The buses are quite clean, reliable and the pricing is really competitive in the market. I have been a frequent traveler with luckystar.

Fantastic experience: Driver was very nice and professional. Definitely will use them in the future.

Fantastic experience: Same time they had crazy’s conductor but are ok the price are good!!!

Negative experience: No wifi, no electrical socket to charge phone, charged me $5 more because I bought ticket at the desk instead of online but their site doesn't say that. Taking Mega Bus next time for half the price.

Fantastic experience: Always on time, I'm glad the buses were upgraded - providing the ability to charge my phone. And I love the location of Chinatown/ Canal st.... I've been using lucky star before they were forced into South station.

Negative experience: Bus driver wouldn't allow me to pay the service fee to change my ticket which was purchased for a later departure. Had to wait two hours for the next bus.

Positive experience: They take you there for a lower cost. I wish they had more stations everywhere, especially in the five main boroughs of New York City!

Positive experience: Great price... Just hate leaving during rush hour traffic traffic from NY to Boston... You can easily be stuck in traffic for over an hour before the bus makes it to the Bronx...BY The Way triple check your itenary before you purchase.. $5 fee for changes at the counter.. ie wrong direction, time, date..

Positive experience: The service is unfriendly. Also, boosting bus fare up to $25 one way is disgrace. This is 70% up?

Positive experience: Good driver, wifi is very good.

Positive experience: Price is good .Bus was clean with Wi-Fi.Schedule respected.

Fantastic experience: I’ve been riding this bus Boston <-> NYC for about 10 years. It’s my favorite bus. Usually cheap, good schedule, always leaves on time. They enter NYC through Brooklyn/Queens, avoiding upper Manhattan traffic. Lately they have had WiFi and outlets.

Positive experience: The bus is clean however there are no outlets to charge your phone.

Negative experience: I bought a ticket for $17 online. I missed the bus. They charge me $13 to put me in the next bus. That's unfair. From New York

Fantastic experience: Affordable and reliable. Incredibly nice staff. Also the location is easily accessible by mta (NY) and mbta (Boston).

Fantastic experience: the website is easy to use cheap bus tickets to Boston and back to NYC always use them

Fantastic experience: Bus was sparkling, left on time, had free WiFi that actually worked! I had a very pleasant experience and will totally recommend this agency.

Fantastic experience: An incredible value.. brings you from the very conveniently located South station to the middle of Chinatown for about $30 best deal around. By the way the shopping and deals in Chinatown is amazing.. you can get everything from sunglasses to watches to colognes at a fraction of the retail price

Positive experience: It gets you where you want to go safely. It's a bus service. Just go there and give yourself extra time as lines can be long.

Positive experience: Lucky star bus is a good bus to travel is very clean the staff are very pleasure one thing that I don't it the driver from Boston to N.Y. on the 11:30 am bus he have the bus cold and dont like to turn on the Wi-Fi plus he have a bad attitude

Negative experience: Pick up location in North Carolina was incorrect. Missed my bus, tried to reschedule couldn't. And tried to get a refund. Was denied.

Fantastic experience: Very affordable and comfortable bus ride minus the guy who tried to cut us off but that's his issue the driver kept control and remained 100% professional

Positive experience: The ride and the driver and the company in China town are fine on way back to Boston. There is a crazy man on the bus spitting and talking loud to himself the whole way disturbing everyone's quiet enjoyment of the ride. I thought he may have been disabled but he did perfectly fine at burger King. No behaviors. So clearly he is doing it to be antagonistic. I wish there were a way passengers could report and resolve issues such as these. Even if headphones were for sale at the very least. It would be good if he were banned.i need to work an awake overnight shift tonight and got no sleep on the bus due to the disruption.

Fantastic experience: I am from the west coast. First time riding the Lucky Star Bus RT from Boston to NYC. Purchased tickets online, very easy and convenient. Bus arrived in 4.5 hours at NY Chinatown stop. Bus is clean, airy, on time, good location at a great price. Folks are nice and friendly. Very pleasant round trips!

Fantastic experience: OMG!! Love it!! Love it!! On time, clean, easy access to drop off and pick up location to subway and busses..will recommend Lucky Star to anyone. Looking foward to travel more often. Lucy Star rockss!!!!

Positive experience: Our ride was ok, arrived on time. Had heard terrible stuff which were totally not confirmed, our driver was great but the bus was not comfortable at all.

Negative experience: The restroom for customer is disgusting, the ticket prices on the web site are very cheaper than the agency

Positive experience: Possibly not the most comfortable bus, if riding to/from Boston/NYC. Many of the electrical sockets on Lucky Star busses dont work, so precharge your phone before your journey. Any possible negatives are more than made up for, imo, by Lucky Star being the most affordable bus on this specific route, as well as the fastest. Lucky Star buses routinely make the run from NYC to Boston in under 4 hours.

Fantastic experience: They are on time, and the prices are great and I love how they stop for breaks coming and going to N.Y.C. I only take this bus to N.Y.C.

Negative experience: The bus is nice and very on time, but the I'm very unpleasant with the service manner of the front desk ppl. We bought a ticket from the front desk woman that suppose to be Boston to NY in advance, we forgot to check on the ticket and then on the day we returning the ticket end up being NY to Boston. This has cause us almost unable to make our way back because of the wrong ticket that the woman gave, and ends up charging me extra $15. So when we get back to NY we question the front desk ppl for the issue of ticket, we didn't really asking for refund but simply just apology, and a front desk young man that speak Cantonese refuse to do so and keep saying it is simply our fault because we didn't check the ticket. That really makes us very unhappy.

Fantastic experience: I’m on my way home to NYC from Boston as I’m writing this, if I had known that they had the exact time I wanted (6:30 PM from South Station,) and at an agreeable price when I planned my trip, then I wouldn’t have settled for Megabus not having anything later than 5:30 PM, since I missed that bus when I got caught in the teeth of the rush-hour T, getting a good taste of the delays, crush loads, and all that other fun stuff. At South Station (quite a journey from the Red Line platform to the bus terminal in of itself,) after seeing their bus as the next one home, I was able to quickly buy a ticket from the nice lady at the desk, and boarded without issue. Tl;dr version: If I’m visiting Boston on a day trip again, then I’m at least strongly considering Lucky Star for booking the return trip. I will never again compromise on the time I want for my return.

Fantastic experience: I had a good experience, both buses I took were clean and modern, with Wifi, AC and free movies to download.

Fantastic experience: Great bus service, very comfortable bus and ride to NY from Boston. Will use again if i have to

Fantastic experience: Courteous our driver Richie and the Cool Asian dude coming back

Positive experience: Really good price but hate the bathroom on the bus. It's so disgusting. If they would clean those buses properly after every trip and dump the sewage it wouldn't be so bad.

Negative experience: They need to speak to the passengers; they talk too loud, and the driver took the long way: 5 hours and 30 minutes is way too long.

Fantastic experience: Affordable and convenient. About 4 hour ride from NYC to Boston.

Positive experience: Great service, had no trouble at all but the leg room wasn’t enough