
Get Away Today Vacations

Information about Get Away Today Vacations
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 9h-14h
- wednesday: (closed)
- thursday: 8h-18h
- friday: 8h-17h
- saturday: (closed)
Since 1990, Get Away Today has helped more than 2 million people enjoy vacations to Disneyland® and beyond. Almost like magic, we've become one of the world's leading providers of Disney vacations, family vacations, discount vacation packages, cruises, resorts, and adventure vacations. But it's really not magic.
It's building great relationships with hotels and attractions to secure the lowest possible prices. It's passing along volume discounts and keeping overhead low. That's how we save you 20% to 50% per vacation. Plus, we take such good care of you that you'll never want to get away again without calling Get Away Today Vacations.
Our comment from TraTraTravel about Get Away Today Vacations:
Get Away Today Vacations is your go-to choice for unforgettable Disney vacations. Our customers frequently highlight our exceptional customer service and great prices, often saving them money on their trips. With a user-friendly website, easy payment plans, and a dedicated team ready to assist you, planning your dream vacation has never been simpler.
Many users have praised our knowledgeable agents, like Erica, Amber, and Brooklyn, who take the time to answer questions, provide personalized recommendations, and quickly resolve any issues. Our concierge service ensures that you can enjoy your vacation without the stress of planning each detail yourself.
However, some customers have expressed concerns regarding communication, particularly during busy times, and the challenges of hotel bookings. While we strive to provide a seamless experience, we recognize that not every scenario is perfect.
- Features loved by customers:
- Responsive support via social media and phone
- Great deals and price match guarantees
- User-friendly booking process
- Peace of mind with flexible cancellation policies
- Diverse options catering to various needs
- Constructive feedback:
- Occasional communication issues during peak times
- Some users found better deals on alternate platforms
Overall, Get Away Today Vacations is committed to making your Disney experiences magical, and our numerous satisfied customers attest to our ability to deliver on that promise. Book with us today!
Get Away Today Vacations: Reviews
Negative experience: Never sent vouchers for Disney world. The morning came we were supposed to be at Disney and the office was closed and when you call it says to message on Instagram or Facebook but nobody responds. I wouldn't recommend!! They ruined our vacation and took a day away from us.
Hi Dorinda, we are so sorry to hear that. Our records show that you messaged us on IG late Sunday night and that we responded early Monday morning to get your contact information as we do not have a file under your name. We did not get a reply back from you on IG and want to help. Our team was in the office all day yesterday and are there until 2pm MT today as well. If you haven’t already, please call our office at 855-GET-AWAY so we can get this resolved.
Fantastic experience: Silly me booked wrong vacation (Disney in CA instead of Orlando). Amber Cole helped me out in weekend 1 day before my trip. Can’t believe it. Best travel agent I have been with.
Fantastic experience: Planning a multi-theme park vacay with multiple hotels? Piece of cake with Erica at Get Away Today! She’s a rockstar—found us an awesome deal and took all the stress out of booking. Now, we're all set to hit up every ride and chill at some sweet hotels, thanks to her magic touch. Cheers to Erica for making our dream trip come true!
Hi Michelle, Wow! What an awesome review. We LOVE hearing that Erica was able to help you plan the perfect vacation and we hope you have the best time ever! Please don't hesitate to reach out if you need anything at all. :)
Fantastic experience: Brooklyn with the Walt Disney World Concierge Team made our day! She noticed an opportunity to save us hundreds on our planned vacation and acted swiftly to make a change to our reservations. We have booked through Get Away Today Vacations numerous times and will book through them again with great service like what Brooklyn provided. Thank you!
Hi Luke, Thanks so much for taking the time to leave a review. It made our day to hear that Brooklyn made yours! We appreciate business and love being your go-to for your Disney vacations.
Fantastic experience: Getaway Today is THE BEST. I’ve used them only twice now but I’ll use them forever! Easy to use and check out and if I see a deal they post or have a question with my order, they’re one message away! They are very responsive on FB messenger! No chat boxes to keep open or waiting for an email back! Always eager to help in any way they can so that their customers have the best Disney vacation possible! They are local to me but their services are usable to anyone anywhere, highly highly recommend!:)
Hi Jamie, Thank you so much for your kind review and repeat business. We LOVE hearing that our team was helpful and responsive. We are thrilled to be your go-to for your Disney vacations. :)
Fantastic experience: Excelent customer service and after hours support! Erica was so helpful!
Hi Dana - we're so happy to hear that Erica was able to help. We appreciate your review and hope you have/had the best time!
Negative experience: Marissa was great. She put together multiple quotes for different hotels and made adjustments when we need to make a change. The prices she quoted were great I highly recommend this travel service.
Hi Kenton, Thanks for taking the time to leave a review. At first we were nervous when we saw the 1-star, but then read the review. We're so happy Marissa was able to help and hope you have a great trip!
Fantastic experience: We found out about Get Away Today Vacations by watching Provost Park Pass on YouTube, with that channel being one of the best Disney park blogs. So we thought we’d give Get Away Today a try. The first time we tried to use them was a couple years ago for Disneyland Paris. Unfortunately, due to some system glitches on Disney’s side, Get Away was able to help but not book our itinerary. Despite this, the person helping us (Brooklyn) provided amazing and prompt customer service. So when it came time to book a new trip to Disney World, we reached out again. This time we worked with Brooke on our plans. We had an idea of what we wanted but Brooke was able to chat with us and provide a variety of options. In speaking with Brooke, we could tell the company has a good handle on all things Disney. But the icing on the cake is the help we received by using their concierge service. The team was able to secure all our requested restaurant reservations and lightning lane bookings without us having to get up extremely early. All of this was done with great service and a friendly demeanour. So many thanks to Brooke, Brooklyn, and Ella for helping get our family ready for our trip!
Hi Travis, Thanks so much for taking the time to leave a review. We're so happy to hear that our concierge service was the icing on the cake. And we're so happy that you found us through Chris and Amanda! We can't wait to help you book your next trip!
Fantastic experience: I have used Get Away Today for 5 years now I love this company. Their concierge service comes with your vacation booking. Brooke and Ella always answer any question reserve my dining, my transportation and now my lightning lanes. They only ask what would you like and the time. I will forever use this company. They make me feel special. Fantastic Service from day one! Thank you
Hi Christine, Thank you so much for taking the time to leave a review. We're so happy to hear that Brooke and Ella are able to make your vacations just a little more magical. We appreciate your business and LOVE being your go-to for your vacations. :)
Fantastic experience: Highly recommend booking your vacation through Get Away Today! It is so easy and they truly work hard to get you the best deal and make sure you have all the information you need to have an amazing time! I have a Disney trip booked with them and they contacted me to give me a refund when Disney released discounted child tickets during my trip dates. AMAZING.
Hi Dusty, Thanks so much for your kind review. We're so happy that we were able to help and hope that you have the best time!
Fantastic experience: Unable to go on our vacation package dates due to sickness in the family. They were so helpful in changing the dates with the same package. They even walked us through changing the theme park reservation.
Hi Richard, thank you for the kind review - and we are sorry you weren't able to make your original plans. Hope everyone feels better soon and that you have the best time once you're able to go!
Fantastic experience: Get away today is a top teir vacation service, I booked a disneyland vacation for three through the website and it couldnt be eaiser and the prices are awesome.I will absolutely be using them again in the future, recommend to everyone 100%
Hi Christopher, Thanks so much for your kind review and for being a top tier guest! We can't wait to help you plan your next vacation!
Fantastic experience: We were booked at the Clementine Hotel & Suites from 9/15-9/19. We had never stayed here before but could pass up the price we got. After checking into our hotel room today, we soon realized my autistic son was able to reach the lock on the door and elope. He was able to do this multiple times no matter what we did to stop him. It was almost 7pm at that point and the phones for getaway today were closed. In a panic I decided to head to instagram and saw the getawaytoday account as active. I sent a message and explained the situation. Erica was so kind and understanding and was able to get us a full refund from the Clementine Hotel and waived the cancellation fee for us to change hotels. We did not purchase the peace of mind plan this trip like we usually do so being able to have that fee waived was a blessing. From one mom to another, I am able to sleep soundly tonight knowing my child will not be able to open the door lock at the hotel we are at now. I am literally in awe of how amazing her customer service was! She didn’t have to waive the cancellation fee, but she did. Traveling with a special needs child is not easy by any means and Erica helped relieve that anxiety for us. We will be forever customers!
Hi Maddy, Thank you so much for your kind review. We're so glad we were able to help out and take a little stress away. Most of all, we're glad that everyone was able to have a safe and memorable vacation.
Fantastic experience: Thanks to Amber for all the help! We booked Legoland and Disney for next week! I reached out to her multiple times to change the reservation around and it was so easy. She changed my tickets to a cheaper price when the sale started after the initial purchase. Will use them for future trips.
Hi Nicole, Thanks so much for your review. We LOVE that Amber was able to help you save money and we hope you are having the BEST time at Legoland and Disneyland! We can't wait to help you plan the next trip!
Fantastic experience: Erica helped me book my trip. She gave me great recommendations that fit every need i had. She gave me a tutorial of the disney app and answered questions for me at 8:30pm mind you. She was very knowledgable and friendly. I had been going back and forth for a while on the best way to book my trip. She made it simple and quick! Highly recommend this business!
Hi Katrina, Thanks so much for taking the time to leave a review. We're so happy Erica was able to help and we hope you have the very best time! Please don't hesitate to reach out if you have any other questions.
Fantastic experience: Absolutely amazing. Second time booking with them and it has been great. I received a great price and there is price match. I booked a 9 night stay with 7 days at the park. I was very hesitant at first but there customer service is amazing and there price is the best. I will book all my vacations with them.
Hi Sam, Thanks so much for your review. We LOVE to hear that you had such a good experience booking your vacations with us and appreciate being your go-to for your trips!
Fantastic experience: I had an amazing experience. When I booked my hotel for the Disneyland Resort I made a mistake on the arrival date. I contacted Get Away Today though Facebook chat. I was in contact with Erica and she helped my with other quotes with other hotels nearby. She recommended ones that were within walking distance. She made it a very easy experience to change our reservation. I would use Get Away Today in the future!
Hi Lynda, Thanks so much for your review. We're so glad Erica was able to help out and we hope you have the best time!
Fantastic experience: Get Away Today Vacations is THE best. Not just great prices (saved about $40), the attached screenshot shows the amazing customer service that I received for not one, but two times I needed assistance. Do yourself a favor and use these folks because if you need anything at all, they are there for you. Cannot recommend highly enough!
Hi Dominique, Wow - thank you for the glowing review! We appreciate your business and are so happy we could help. Can’t wait to help you plan the next vacation!
Fantastic experience: Absolutely love these guys. Unfortunate circumstances led to the trip needing to be cancelled last minute, but they made it an extremely easy process and were very helpful! 10/10 will ALWAYS use from now on!!
Thank you so much for your kind review. We are so sorry you had to cancel and hope you’re able to make new plans soon.
Fantastic experience: They have been amazing every step of the way! Have had two major life events happen in the span of when I booked my trip and we are going that caused us to postpone twice! Getaway today was amazing every step of the way and even got my daughter into bibbidibobbidi boutique when the reservations where gone when I tried! Amazing company and will be back on our next trip
Hi Tyler, Thanks so much for your kind review. We are so glad we were able to help out and hope you have the BEST time! As always, please reach out if there's anything else we can do to help.
Fantastic experience: Bought our Walt Disney World tickets from GetAwayToday and the process of receiving the tickets was fast and simple and they had the lowest price anywhere. Their team, including Jill on the customer support team, were amazing when we realized we made a mistake with our tickets and were able to change them for us quickly and painlessly. I definitely recommend them 100%.
Hi Sean, Thank you so much for your review. We appreciate your business and are so happy to hear that Jill was able to help out. We hope you have the best time!
Fantastic experience: I LOVE getaway today. I use them for every trip to Disney I take.
Awww Sage, thank you for your review! We LOVE being your go-to for your Disney vacations. :)
Fantastic experience: VERY helpful agents and great prices! I noticed an issue with our travel plans the day before we were set to leave, and Erica was able to hop online and take care of it for me. Quick and painless- highly recommend Get Away Today!
Hi Justin, Thanks so much for your review. We appreciate your feedback and are so glad Erica was able to help. We hope you had the best time!
Fantastic experience: Marissa helped me and my mom with planning our trip to Disneyland, literally within minutes! She was fantastic and I’d highly recommend anyone use their Facebook messenger to send over quick questions. Absolutely stellar service and attention to detail!!
Hi Anamarie, Thank you so much for your kind review. We're so happy Marissa was able to help you so quickly. We hope you have the very best time!
Positive experience: The best company to book through for Disney! Just booked our second trip with them. They make getting tickets & a hotel so easy online. Everything is very detailed with clear instructions, and you know exactly what you're getting and paying for. High recommend going through them to save money and have peace of mind on your trip! Recommend booking online just because I haven't had the best experience with customer service calling in. The couple times I have called with questions, I end the call feeling dumb for even asking.
Hi Erica, Thank you so much for your kind review. We're so happy to hear that booking online was so easy, and are truly sorry to hear that you didn't have the best experience over the phone. That is NEVER what we want to hear and will be taking your feedback to make us better. We appreciate you sharing and trusting us with your vacation plans.
Fantastic experience: Thank you Get away today! I came across get away today through an ad on Instagram. After going to the website and planning our trip to Disneyland, the final result felt too good to be true in comparison to the prices I was getting for planning the trip on my own. After looking at reviews I went ahead and booked our trip through get away today. The process was seamless. The communication was excellent. We didn't run into any snags. The instructions on how to book your reservations with Disneyland were clear. No hidden fees or surprise charges. Get away today took care of everything. We just paid and showed up. We have a family of 6 and we need every discount we can get. Get away today allowed me to have an unforgettable family vacation at a reasonable price and will be a staple for vacation planning moving forward.
Hi Jovann, Thank you so much for your kind review and for trusting us with your vacation. We are so glad you found us and we can’t wait to help you plan your next trip!
Positive experience: We booked some Disney tickets somewhat last minute and had issues with the payment card. But once I got in touch with Amber on a Sunday, in need of getting it sorted urgently she responded very quickly and we had the problem solved within about 5mins.
Hi Katherine, Thank you so much for your review. We're so happy to hear Amber was able to help and hope you have the best time!
Fantastic experience: We had accidentally booked the wrong dates for our hotel and when we arrived to check in it was past customer service hours. I messaged GetAwayToday on facebook and they were able to get it figured out quickly! It was a very stressful situation that was alleviated quickly so we could enjoy the rest of our vacation!
Hi Olivia, Thanks so much for your review. We're so glad we were able to help - it's what we're here for! We hope you had the best time and can't wait to help you book your next vacation!
Fantastic experience: It has been amazing working with Brooke at Get Away Today. She is quick to reply with all my questions. She is so enthusiastic to help with anything. I am so glad I went with Get Away Today when I wanted to book a Disney trip. My first time ever and your team hasn't disappointed. Thanks for all the help!
Hi Peggy, Thanks so much for your kind review. We are so happy to hear Brooke was able to help with your trip and we can't wait to help you plan the next one!
Fantastic experience: I needed to buy tickets for Disneyland. I had used a different site several times before, but Get Away Today proved to cost a little less! On June 2nd, we noticed a credit card charge more than it should be. Some quick research found the problem (it was my fault), but looked like it should be easily solved. Next morning, I called and waited on hold for about 15 minutes. A very pleasant lady (I unfortunately can't remember her name) finally answered. I told her my dilemma. Within 10 minutes, corrections were made and the problem was solved! Ta da. I even got a conformation email telling me so. I mention this because the invoice also showed they waived the cancelation fee! Will I use them again? Pretty sure I will!
Hi Tim, Thanks so much for your review. We are so happy you gave us a try and hope that you have the best time!
Fantastic experience: I have been booking with Get Away Today for years. They have always been so amazing to work with. I recommend them to other people and will always use them for my Disney vacations!
Hi Makell, Thanks so much for your review. We LOVE being your go-to for your Disney vacations and appreciate your business.
Fantastic experience: Thank you Kimi Get AwayToday!!! Every part of my trip was amazing! The resort, the food, the excursions… I will never stress a vacation again now that I know you can handle it all while saving me money. You are ⭐️⭐️⭐️⭐️⭐️
Hi Jaime, Thanks so much for your kind review and for sharing your gorgeous pictures! We feel like we were with you. ;) We appreciate your business and can't wait to help you plan your next vacation.
Fantastic experience: 5 stars to Erica. She was awesome. Imagine a family of 4 from Greece to organize a complete trip to Disneyworld. Again awesome !!!
Thank you so much for your kind review. We love that Erica was able to help and appreciate your business. We hope you have the best vacation ever!
Fantastic experience: Legit website and disney does accept tickets from here. Everything was very explanatory. I would definitely go with then again.
Hi Kimberly, Thanks so much for your review and for trusting us with your Disney vacation! We appreciate you!
Fantastic experience: I had a positive experience using their text contact. Erica was super helpful. My travel plans in Disney changed, and she was able to modify the number of days in my voucher for Disneyland tickets. With her help, I was able to pay the remaining amount to get a Universal ticket for the day that I needed to change.
Hi Drew, Thanks so much for taking the time to leave a review. We're so glad Erica was able to help out and hope you have the best time on your vacation!
Fantastic experience: Absolutely great service from GetAwayToday! For anything Disney you need experts to make the most out of your valuable holiday time and those guys know EVERYTHING about Disney Parks. And they're always so nice it makes me ask even more questions just to receive those nice replies!
Hi Stefan - Thanks so much for taking the time to write such a kind review. And keep those questions coming as you have them. ;) We are always happy to help!
Fantastic experience: Great service and thankful we could do our cruise and WDW trip with one agency. Looking forward to the Concierge Team helping us with the dining reservations and transportation to and from each part of our trip.
Hi Jennifer, Thanks so much for your kind review and letting us help you plan your vacation. We are so excited for you to have the best time on land and at sea!
Positive experience: Don’t expect to save much unless you are spending a lot and bundling with hotel stays. For a family of 6 to go to Disney for 2 days with Genie Plus it would cost close to $1200. If we use Getaway Today to book the tickets we save a whopping $12. They are however an honest company with a good reputation so I gave them 4 stars.
Hi Laurel, Thanks for your review. We do our best to help our guests save the most money, and you are right that most savings come in on our packages and longer length tickets. We appreciate your kind words and hope that you have a great time at Disneyland!
Fantastic experience: Do yourself a favor and book your next Disney vacation with these guys! We are so pleased with our recent experience. Incredibly kind and helpful people. ❤️ We will be booking again soon!
Hi Britney - Thank you so much for your glowing recommendation! We are grateful for your business and can't wait to help you book your next vacation!
Fantastic experience: if you're thinking of booking a trip with them, DO IT. i just returned from my trip to Disney and i had zero hiccups while i was there! they made it super easy on the website to book this trip. i will for sure be using them again.
Hi Jessica, Thanks so much for your glowing recommendation. We are SO glad you had the best time and can't wait for you to go again!
Fantastic experience: I’ve booked with Get Away Today three times now, and I can’t say enough good things about them. The process is so easy, their payment options are phenomenal, and they’re always quick to respond to any of my messages. If you’re going to Disney, there’s no other options than to book through Get Away!
Hi Andres, Thank you so much for your kind review and repeat business. We LOVE being your go-to for all of your Disney vacations!
Fantastic experience: When the resort I was staying at, GAT adjusted my reservation and returned the savings to me- all on their own! I will definitely be using them worry free for all of my future vacations.
Hi Stephanie, Thanks so much for your review. We're so happy that we could help and hope that you have the best time ever!
Fantastic experience: Super easy to book trips! The website is user friendly and everytime I’ve had to call, the person on the phone is very sweet, friendly, and helpful. I think me and my mom have booked our Disney trips over 20 times through get away today combined
Hi Alyssa, Thanks so much for the kind review and WOW... 20 trips!! We sure appreciate your business and LOVE being your go-to. Here's to the next 20 trips!
Positive experience: Got Disney tickets from them for spring break... However when I went to try to make reservations for Disney they were sold out and the parks were both not available. Not the websites fault but I do need to contact them to see what I can do about these tickets I couldn't use.
Hi Kang, We're sorry to hear that the theme park reservations weren't available when you tried to make them. Reservations will typically open up if you keep checking back. If you're unable to use your tickets, please reach out to our customer service team and we'd be happy to help.
Positive experience: Great place to get hotels and tickets for high demand places like Anaheim and San Diego. The prices are higher than they used to be, but that's true everywhere, so I guess they can't be faulted for that.
Hi Brooke, thanks for your review. We appreciate your business and feedback. And yes, we do our best to keep the ever rising prices as low as possible.
Fantastic experience: I want to give 5 stars to Erica she went above and beyond to fix my issues and never gave up on me even when I was feeling frustrated. She is a true asset and deserves praise for her commitment to customer service. I am a store manager for Sprouts Farmers Market so I understand the importance of taking care of the customer and we need more Erica’s in this world. I will continue using getawaytoday for all my future travel.
Hi Molly, Thanks so much for your kind review and taking the time to recognize Erica. We agree and wish there were more Ericas in the world too! We appreciate your business and look forward to helping plan your next getaway!
Fantastic experience: Planning WDW trips are daunting. Normally I book everything myself, but with WDW you have to be careful you’re not missing anything. Get Away Today took care of everything for me. Once I booked the trip, there was another layer of questions that evolved. Their concierge service is what made the difference for me. Brooke was awesome; she explained the bus system, the services, the hotel, and most importantly, the tech issues. She walked me through the app, magic bands, and reservations. She went through everything step by step as I actually input everything while on the phone with her. She didn’t make me feel incompetent and never rushed me. It felt like you were talking to a friend. A very patient friend. Travel agencies are everywhere. But ones that personalize their services are rare. And agencies that have great employees like Brooke are even more rare. Thank you Get Away and especially thank you Brooke!
Hi Debra, Thanks so much for taking the time to leave a review and for trusting us with your WDW vacation. We love Brooke and are so glad that she was able to help. We hope you have the best time ever! And of course, know you have a friend in us if you need anything at all. :)
Fantastic experience: Hannah is my hero! Everyone at Get Away Today is friendly, kind and helpful. I always rely on them when traveling to see Mickey and his pals. Today, Hannah went above and beyond in helping me rectify a travel issue that unexpectedly came up. I cannot thank her enough. Please consider giving them a try the next time you travel. They give you Peace of Mind and are always there to help you out.
Hi Linda, Thanks so much for your kind review. We're so glad Hannah was able to help out - she's our hero too! We appreciate your business and love being a part of your Disney memories.
Fantastic experience: Erica was beyond wonderful. She helped us when we were scrambling, one day before our trip to Legoland Florida. She was very professional and prompt. She was also very knowledgeable. There was an issue with my tickets and she was kind enough to help me right away. She even adjusted the price of the tickets for me due to a glitch in the system. Tickets were delivered right away and I had no issue at the counter. The tickets were one of the lowest price I could find online after doing days worth of research. I would highly recommend Get Away Today Vacations to anyone looking to purchased theme park tickets for less.
Hi Nirmit, Thanks so much for your kind review. We will be sure to pass along your appreciation to Erica. We are SO glad we were able to help with your LEGOLAND Florida vacation and can't wait to help you book the next one!
Fantastic experience: I've used Getaway Today for two Disney vacations so far, with another coming up. The first two were to Disneyland; the upcoming is a cruise. Across the board, GAT agents are efficient and courteous. When we had to postpone our 2022 trip due to Covid, our agent was very gracious and patient to help us change our trip dates. For our cruise, Makenna Smith has been a solid agent. She has fielded all of my questions in an efficient and gracious manner. I will continue to use GAT for Disney trips. They make it so seamless.
Hi Yen, Thanks so much for your kind review and repeat business! We love being your go-to for your Disney vacations and can't wait for your cruise. We hope you have the best time!
Fantastic experience: We always book our Disney vacations thru GAT! We have been using them for over 15 years. They never disappoint!
Hi Cinche - Thanks so much for your kind review and trusting us with your vacations for over 15 years! We love helping you make those magical vacation memories and appreciate your business. :)
Fantastic experience: This company goes far beyond what I can ask for to making my Disney trip magical. And it hasn't even happened yet! Shout out to Brooke, she has been so helpful with all the tips and tricks to get the best out of my trip. I can't wait to give you guys feedback when we get there! Thank you so much to all of you, you are so great!!
Hi Cassandra, Thanks so much for your kind review. We LOVE hearing that our team went above & beyond and will be sure to pass your note on to Brooke. We can't wait to help you plan your next magical vacation!
Fantastic experience: Once again, i had a very luxurious time at a creative nail. They took care of me. The very sweet nice lady that did my nails was fantastic. I showed her what i wanted, and she did exactly what i asked. I will be going back again for my birthday for my disney nails. I dont care about what the bad reviews say they are best for me.
Fantastic experience: I cannot recommend Get Away Today enough. I used them for my Disney World tickets and had a teeny tiny issue booking and they were so quick to help me fix it and make it so easy. I love the discounts, the customer service is unmatched, and as a Disney adult who doesn't get to go nearly as much as I would like, they really take the hassle our of buying tickets. I also booked a room at one of the resorts for a couple days before our park tickets and I was able to chat with Erica who got me set up in about 10 minutes. She was very nice and there was no headache at all!! That's what I'm looking for when planning a vacation to the Happiest Place on Earth and Get Away Today DELIVERS! Thank you again Erica!
Hi Stephanie, Thanks so much for your business and taking the time to leave a review. We're so glad Erica was able to help and will be sure to pass along your kind words. We hope you have the BEST TIME!
Positive experience: They are a good company that my family has used in the past. Just booked a trip two months away and found out that you can find a better deal on hotels they aren't partnered with. Tried to cancel the hotel part and keep our tickets, but it's $250 even though it's still two months away. Is it partially my fault? Yes. That's why I'm still leaving 3 stars and not 1. Forcing people to stick with you through stupid fees isn't going to want them to ever use you again.
Hi Porter, Thanks so much for your repeat business and taking the time to leave a review. We're always looking for ways to be better. Our Customer Service Manager has reached out because we'd love to help you with this.
Fantastic experience: Brooke has been so very helpful in planning our first trip to Disney world! Her extensive knowledge and patience has been tremendously appreciated!
Hi Kelley, Thanks so much for your kind review. We'll be sure to let Brooke know how much you appreciated her help. We hope you have the BEST time and can't wait to help you go again! :)
Fantastic experience: We always book our Disneyland vacations with Get Away Today and for our most recent trip I’m really glad we did. We arrived at our hotel and they gave us the wrong kind of room and said we can’t switch it so I called and spoke to David at Get Away Today and he said he’d call the hotel and see what he could do, he promptly called me back and said there was a mistake that couldn’t be fixed but he would refund my Peace Of Mind trip insurance which to me was worth more than the difference in hotel rooms that we originally requested. I highly recommend these guys for your Disneyland vacations if you have no clue what you’re doing and want an easy booking process,
Hi Joshua, Thank you so much for your review. We're so glad that David was able to help out when things didn't go according to plan. We hope you had the best time!
Fantastic experience: I love this website! I’ve booked through them a couple times, and it’s always super easy, and at least a hundred dollars cheaper than using the Disneyland website! If you call they’re really friendly too! I always buy gift certificates throughout the year as savings, then apply them towards my vacation when it’s time to book, I love that feature and it makes it MUCH easier to make my vacation actually happen lol.
Thanks so much for kind review and letting us be a part of your vacation memories. We really appreciate it and can't wait to help you go again!
Positive experience: I have used Get Away Today for many years. Their team is amazing. Here is what I have found as someone who travels to Disney 5+ times a year. They are not the cheapest in all cases. If you go through Costco, and or the Disneyland/World website. I have typically found it to be cheaper through those other sites. Please do your due diligence and research- I have not found GATV to be the, "Best Prices" in all cases. Great company and great service. Just shop around in my personal opinion if you are looking for better pricing.
Thanks so much for your review. We really appreciate your feedback about our team. We work hard to have the best prices, but realize that sometimes that may not always be the case. Because of that, we also wanted to let you know that in most cases we're able to price match offers you find elsewhere. We love being your go-to for Disney and hope to help you go again soon!
Positive experience: I would give it a 5 star with working with the 3rd lady agent Amber but as far as the other two before her was not the best! I would love to work with Amber again in the future! I’m happy with all that turned out at the end! Thank you Amber!
Hi Nikole, Thanks so much for your feedback. We're always striving to be better and take reviews to heart. We are so glad to hear that Amber was able to make things right for you and hope you have the best time!
Fantastic experience: Such a wonderful company! They work with whatever your needs are, they are there for you when you need them and they truly make you feel like you are a part of their getaway today family! We have booked several vacations through this company and every time we are more than 100% happy! I would recommend this company to anyone! They are truly the sweetest and most kind people in this industry. And as a family of five, who need to save up for vacations, their layaway plan is amazing!
Hi Cori, Wow! Thank you so much for your kind review. We so much appreciate your business and recommendation. We LOVE being your go-to for your family vacations!
Fantastic experience: Great deals! The whole site is super user friendly. Would recommend for anyone that wanted to book through them for a disney trip
Hi Alyssa, Thanks so much for your review and recommendation. We really appreciate it and love being your go-to for your Disney vacations!
Fantastic experience: I have been unsuccessful in linking my hotel reservations in the Disney app. I have spoken and written to multiple CS agents at both GAT and Disney. My anxiety was building as our trip date approached. Apparently, it is a problem with my Disney acct and not our reservations. I got the answer today! Thanks to Erica.
Hi Barbara, Thanks so much for your review. We're so glad Erica was able to help and hope you have the BEST time!
Fantastic experience: Wow! What a GREAT company! Their customer service is OUTSTANDING! Wish this was around when I was younger with little ones. There was 6 family members and we made changes a few times. The employees didn’t bat an eye, NEVER heard an irritated tone, completely pleasurable, soooooo friendly! Thank you, so happy my daughters had the opportunity to have a GREAT family vacation! Everything was taken care through this company! I have recommended them already and will continue to do so. I know all of us will use them again. Seriously check them out, they have a wide range of choices you can vacation to! Thank you to all that worked with my family!
Hi Kristin, Thanks so much for your kind review - it's exactly what we want to hear! We are SO glad your family had the best time and we can't wait to help you plan the next one. :)
Negative experience: My sister and I both booked a cruise through Get Away Today Vacations. We each had a guaranteed balcony room which apparently means you get an obstructed view. We both called and she was able to get moved to a better balcony room but I was told there was nothing that could be done without upgrading and paying thousands more for both my husband and I. We will never use this company again.
Hi Louise, thanks so much for taking the time to leave us a review. We're sorry to hear that you didn't have a satisfactory experience with us and hope that we can change your mind in the future. After looking into the situation, we found that your sister took advantage of the "Royal Up" program through Royal Caribbean directly. Through this program, Royal Caribbean will provide the opportunity for guests to upgrade their staterooms by bidding a certain amount. Royal Caribbean will only send this out to select guests when they have availability left on the ship. Because of this, your sister won the bid and Royal Caribbean upgraded her room for the amount she bid for. Typically these offers are only for select guests for a limited-time only. Based on the information provided, your sister did not call us directly to make the upgrade. When you called one of our agents to also upgrade your room, there wasn't any availability left on your cruise due to your sailing leaving in less than two weeks. The only room that was available was a Royal Suite, which was the significant upgrade amount you are referring to. We apologize for the misunderstanding, but still hope you have a great vacation. We are happy to assist you with anything else you may need before, during or after your trip.
Negative experience: We booked with Getaway today 8 years ago and were so pleased with their service! We got our tickets sent in the mail with lanyards for our tickets and other goodies. It was so convenient to not have to do any planning and trust in their services. Fast forward to the trip we booked before Christmas...we had absolutely no services rendered for us. We booked online. Had to print out our vouchers ourselves and then TODAY, days before our trip, were informed we had to make park reservations on our own. Apparently we got an email detailing this but as I read through THE INCREDIBLY SMALL print it didn't make much sense to me at all. I think getaway today should have made it abundantly clear we were supposed to do this on our own. And to add to our problems, of course the park is out of reservations for the days we had booked. Absolutely ridiculous. I am really not pleased with Getaway today and will not recommend their services anymore. Honestly, we could have gotten the kids discount on the Disneyland website. What a joke.
Hi Kimberly, thanks so much for taking the time to leave a review. We're sorry to hear your experience was less than satisfactory and appreciate your feedback. As for the goodies you mentioned, we stopped mailing packages a few years ago, as almost all of our hotel and theme park systems are now fully electronic. However, our guests do still receive Get Away Today lanyards when checking in to their hotel. If this was not the case for you, please let us know so we can reach out to the hotel directly. We're also sorry to hear that you weren't aware that you had to make park reservations in advance. Disney's Park Reservation system has been around since it reopened in 2021 and we have done everything we can to inform our guests of this change since then. When booking on our website, it states that advanced reservations are required in order to visit on each individual ticket group page, on each individual ticket, as well as a statement that appears during the checkout screen. There is also an "Important Information" banner that appears when you click on the ticket voucher as well. In addition to this, we send multiple emails after you book, each with a different timeframe, that state that in order to visit the Disneyland Resort park reservations are required and can be made 180 days in advance. We also provide step-by-step instructions on how you can make your reservations within those emails, along with a direct link to make your reservation. Lastly, we do a pre-arrival call before our guests travel to ensure that they have made their park reservations. Our agents are also available to answer any questions about your trip by calling 855-GET-AWAY, or reaching out to us on social media 24/7. Ensuring our guests have the best vacation experience is our #1 goal, which is why we provide them with as much information as possible before they travel. We're sorry to hear that you feel that this is not enough and will take your feedback to constantly improve.
Fantastic experience: Amazing customer service. I had already booked a stay at Disney World and when a 30% off promotion came up they immediately applied it to my reservation for me saving me over $360. I really appreciated that because I otherwise wouldn’t have even known. I highly recommend booking through Get Away Today
Hi Shane, thanks so much for taking the time to leave a review. We're so happy to hear that we were able to save you additional money on your Walt Disney World vacation! We always want to make sure our guests get the best price on their vacation, which is why you're never penalized for booking early. We appreciate your recommendation!
Negative experience: They do not care . I called with all the issues we were having and was told too bad that’s not their problem. See photos of the conditions of the hotel we were put in. You are better off finding another agency to get Disney tickets and go online for Hotels. The Hotel did get us a different room that was in a bigger wreck then the 1st however the water is not black out of the faucets. DO NOT USE GET **** TODAY. The are in Ogden Utah not a good company have a video of the black water GROSS
Thank you so much for taking the time to leave a review and for your feedback about your hotel. We never want our guests to be unsatisfied and would love to try and make this right. We aren't able to locate your file based off of your Google Review. Would you mind calling 855-GET-AWAY and asking for our customer service manager, or emailing [email protected] with more information so we can assist you? Thank you so much.
Fantastic experience: I booked my Disneyland Vacation through Get Away Today and afterwards wanted to change from one day tickets to park hoppers. They took care of my request in a quick and friendly way and the price ended up being way more reasonable than I had feared! I will always book through Get Away Today.
Hi Nora, thanks so much for your review. We’re so happy we were able to help and hope you have the best time ever!
Fantastic experience: Always amazing customer service! They go to infinity and beyond (very sorry) helping you find the perfect place to stay, events, activities you’ll love. We go to them with ALL our Disney trips and have never been disappointed.
Hi Wendy, Thank you so much for your kind words... and NEVER apologize for being punny. We love it! Thanks for trusting us with your vacations. We can't wait to help you plan the next one.
Fantastic experience: if you want to feel like a king or queen before heading to WDW, you need to use 1.855.GET.AWAY because you will be treated royally. We have a large group and multiple desires, and nothing was too large or too small. Thanks Brooke for the magic!
Thank you so much for your kind review - you made US feel like royalty just by reading it. We appreciate your business and can't wait to roll out the red carpet for your next vacation! ;)
Fantastic experience: Just booked our first Disneyland trip with Get Away Today. Couldn’t be happier! Staff is always friendly and quick to respond back to emails and phone calls. Baylee was awesome and super helpful! Love to support a small business and would definitely recommend them!!
Hi Taylor, Thanks so much for letting us be a part of your Disneyland vacation. We hope you have the BEST time and appreciate your support of our small business. :)
Fantastic experience: Ok, so my experience is very little, but…. Planning a girls weekend and we used Get Away Today. One party went in and booked and we were each able to make payments on it or pay in our one lump sum. This made it very easy to use. I may be sold….
Hi Jen - Thanks so much for taking the time to leave a review and for trusting us with your girls weekend! We hope you have the best time and can't wait to help you plan the next one. :)
Fantastic experience: We have used Get Away Today multiple times. They go above and beyond to help you. They have many ways to contact them to make it easy. I absolutely love Get Away Today! I will always book my vacations through them.
Hi Kambry - Thanks so much for your review and your repeat business. We LOVE being your go-to for your vacations, no matter how you contact us. Thanks for your support and we can't wait to help you book your next vacation!
Fantastic experience: We've never tried to plan such a big trip for our whole family. Get away today made it super easy! For a family of five we had a great time and didn't feel like we missed out on anything, and the ability to book in advance gave us a piece of mind that we've never had before. We are already planning our next trip!
Hi Megan, We LOVE to hear feedback like this from our guests. We are so happy you had the best trip and we can't wait to help you plan the next one. We appreciate your business and your review. :)
Fantastic experience: Absolutely blown away by the incredible service from Erica at Get Away Today! She made the booking process SO incredibly easy, she answered each and every one of my MANY questions (super fast responses!), she provided some really helpful tips and recommendations, and she made sure I got the best deal possible. I'm so happy I chose to book with Get Away Today, i'll never book Disney through anywhere else!!
Hi Stephanie, Thank you so much for your super kind review. We are so happy that we could help make the process easy. We will be sure to let our team know how much you loved working with Erica. Thanks again and hope you have the best trip ever!
Fantastic experience: They are absolutely phenomenal. They are very attentive to your Disney needs and wants and go above and beyond to make sure that you have the best affordable Disney vacation possible.
Hi Angela, Thank you so much for your kind review. We LOVE hearing that, because it truly is what we strive for. We can't wait to help you book your next one!
Fantastic experience: We used GetAway Today to book our Disneyland trip Sep 9-14 2023 and could not have been more happy!! Everything went smoothly. This company smashes Costco out of the park for what they offer with their packages. We appreciated the emails along the way to remind us what we needed to do in advance. My only small suggestion is not to affiliate yourselves with the ART transit service for Disneyland packages, the ART is unreliable, horribly organized, and comes nowhere close to the level of service you provide!!
Hi James, Thank you so much for your kind review. There is nothing we love more than hearing our guests had the best time on their vacation! We also appreciate your feedback on ART and will pass it along. Thank you for your business and we can't wait to help you book your next vacation!
Fantastic experience: These people are absolutely amazing to work with. They’ve planned my last two trips to Disneyland, and I’m already looking into going again in 2024! What impressed me most was recently I had to postpone my trip for this year 2 weeks before I was supposed to leave. I made one phone call to getaway today, and not only did they reschedule my trip, they found a discount that I qualified for that wasn’t previously on my paid off layaway! Highly recommend getaway today for all your vacation planning needs!
Hi Bo, Thanks so much for your review. We love hearing that we were able to help you reschedule and save you a little more! We appreciate being your go-to for Disney vacations. :)
Fantastic experience: Phenomenal service, and I just really appreciate their honesty. We had to cancel due to the pandemic when Disneyland closed. Baylee just called and asked if we would like a refund or to use those credits for another time. What an outstanding job, I do not know of another company who would call you and mention Your credit on the account. We will be back thank you getaway today!
Thanks so much for your kind review. We truly appreciate your business and can't wait to help you finally go on your vacation!
Fantastic experience: Used several times throughout the years, always fair always easy.
Hi Larry, Thanks so much for your review. We love being your go-to for Disney vacations and appreciate your business!
Fantastic experience: BEST people to help plan your next trip!!! I’ve booked 2 trips with them so far and have ZERO COMPLAINTS. If I could give them 100 stars, I would!!! I made countless amounts of changes to my first trip and they were nothing but helpful, supportive, kind, all of the above ! Already looking into planning my third trip, and there is no one else I will book with, than with GetAwayToday. I cannot express how amazing this team is !!
Hi Gloria, Thank you for the kind review - it might be our favorite one ever! We love helping you book your vacations and can't wait to help you book the next one. ;)
Fantastic experience: Erica’s the best!!! We’ve used Get Away Today more than a dozen times over the years and each time it’s been a wonderful experience—we won’t buy Disney accommodations or tickets anywhere else. I used them again today to book Disney World and had a small problem related to the date we requested for Mickey’s Not So Scary Halloween Party—their website showed the date we wanted as available, but unfortunately that night was sold out once they requested the tickets from Disney. Erica bent over backwards helping us get tickets for another night we’ll be in Orlando. She was super responsive through their text option (including after hours by almost an hour and a half) and was proactive finding a solution that met our needs. We recommend Get Away Today to everyone we know and now to Google as a whole .
Hi Clay, Thanks so much for your kind review. We LOVE being your go-to for Disney vacations and love the Erica was able to help you get party tickets. We appreciate your business and can't wait to help you book your next adventure!
Positive experience: I've often found great deals for Disneyland here and would recommend it for a Disneyland vacation. However, when it comes to disney world, I find better deals from disney directly and usually can do layaway and plan easier so I prefer to book directly when going to Disney world.
Hi Rachel, Thanks for recommending us for Disneyland - we really appreciate it! For Walt Disney World Resort, our specials should always be at least as good as booking direct, and many times will save you even more. We'd love another chance to help you with WDW and hope you'll consider us next time you go. :)
Fantastic experience: Very easy to plan vacation, happy with our decision to use 'get away today'. We would definitely use again.
Hi Jessica, Thanks so much for your kind review. We love that your vacation was easy to plan and can't wait to help you with your next one!
Fantastic experience: Customer service was very responsive and helpful, and while I had no issues and my trip went on as planned, I loved knowing that I could receive a refund on my Disney tickets if things had gone pear-shaped. I'll definitely use Get Away Today again in the future.
Thanks so much for your awesome review, Brittany! We really appreciate your feedback and love being able to offer 365-Day refundable tickets. We're so happy to hear you had a great trip!
Fantastic experience: Hands down the best company to go through. They have the best customer service as well as flexible payment plans. I love Get Away Today. They have truly made my vacations more affordable!
Thanks so much for leaving such a wonderful review, Kayla! We're so happy to hear that our service has exceeded your expectations. We also love being able to offer flexible payment options. We really appreciate you!
Fantastic experience: Getaway today is an amazing company, I have gone through them for years with my Disney Vacations.The website is easy to navigate and I love how helpful it is to make payments. The customer service is always great either through chat or on the phone, the agents are helpful and caring. I just want to give a big shout out to Hannah, she is so helpful and extremely patient with every thing I asked she came through, with helping changing dates, hotels and adding people. Thank You Hannah you are Amazing
Hi Catalina! Thanks so much for taking the time to leave such a kind review. We always strive to provide the best service possible and are happy to hear that we're meeting your expectations. We're also thrilled that you had such a great experience working with one of our agents, Hannah. She is a ROCKSTAR and we love working with her! Again, we really appreciate you using Get Away Today and hope that you'll continue to for years to come!
Fantastic experience: I've been buying Disneyland vacations here since 2004. Good prices, payment plan if needed, & lots of options. They have the best prices that I have found for hotel & ticket combos.
Hi John, Thanks so much for your review and business for almost 20 years! We love being your go-to for your Disneyland vacations and appreciate you!
Fantastic experience: Their customer service is amazing! Every time I reach out to them, whether it’s on Instagram or phone call, they are so easy to get ahold of and help me out on the spot. I love booking through them because they are reliable and know their stuff!
Hi Brynn, Thank you so much for your kind review! We appreciate your business and love being your trusted go-to for your vacations. :)
Fantastic experience: We have frequently used Get Away Today for Disneyland, Universal Studios, and Disney World Vacations. They are convenient and easy to work with. We have had to cancel and change vacations within the last several years, so we always choose the Peace of Mind option. They are easy to call over the phone, you always get a hold of a real person.
Hi Roachie, Thanks so much for your repeat business and kind review. We love that booking and changing your trips is easy with us and can't wait to help you book the next one!
Fantastic experience: I am so thankful how helpful this company is when it comes to making any changes to your trip plans. They have helped in so many ways and my family and I did not go on our trip yet! They also have assisted me over the weekend with their 24 hour help line. I am so grateful for all they have done for me and my family. Amazing services provided by this company. I know I will be planning more trips with Get Away Today. I know without your help, we will be going on our dream vacation. Mahalo for everything!
Hi Lakona, Maholo for your kind review! We truly appreciate your business and are so happy to help. We can't wait to help plan all of your future trips - cheers to many magical memories to come!
Fantastic experience: This company was amazing and so smooth to deal with, especially if you purchase peace of mind. Something came up, and we had to cancel our trip, and the refund was back in my account the next business day. We used them years ago and were highly satisfied! Highly recommend for your vacation plans! They also do layaway for your tip as well!!
Hi Kellie, Thanks so much for your review. We're so sorry you had to cancel, but happy we could make it a little easier. We hope you're able to go again soon and can't wait to help. :)
Fantastic experience: Getaway Today is the only place we go through, & will ever go through to plan our Disney trips! You can do it all yourself on their website, or you can call them & they will walk you through the whole process!! You also get special perks at some of the hotels when you book through them. They're very helpful, knowledgeable, & always friendly!! Check them out!!
Hi Brenda, Thank you so much for your review and repeat business! We love being your go-to for all of your Disney trips and can't wait to help you book the next one. :)
Fantastic experience: They are amazing. They price everything perfectly, keep you up to date with the itinerary. Their customer service was above par, I sent a text to make some last minute changes and they quickly made the accommodations. I recommend 10/10
Hi Remiya, Thanks so much for your kind review. We love to hear that you were able to use our texting service and everything went perfectly. We can't wait to help you plan your next trip!
Fantastic experience: We’ve never been disappointed with Get Away Today. They’re super easy to work with, and if you have their Peace of Mind add on they’ll help make trip adjustments without any change fee’s. We’ve used them for the past 10 years and never had any issues!
Thanks so much for your kind review - and repeat business! We love being your go-to for your vacations and look forward to helping you plan the next 10 years. ;)
Fantastic experience: We've been using Get Away Today for over 15 years. Never had a issue, they've always gone above and beyond to make our Disney dreams come true. The convenience of the layaway plan has made it possible to take our large family of 9 to Disney and other Get Away Today destinations. I've called customer service several times with questions and never hung up unsatisfied. Our family thanks you Get Away Today!
Hi Kristen, Thanks so much for your kind reviews and repeat business. We love that you've been able to use our Layaway Plan to make planning your Disney vacations a little bit easier. We can't wait to help you plan the next one!
Fantastic experience: Bethany has been great! She has answered all my questions in a very prompt matter. I didn't even think of a time change when I was texting questions to her and not once did she bring it up or complain she just kept answering any and all questions I had. Thanks so much Bethany you are very professional and I'm so happy I can leave a positive review for you.
Hi Cathy, Thanks so much for taking the time to let us know how much you appreciate Bethany! We think she's pretty great too and are so happy she was able to help.
Fantastic experience: We just came back from our Disney Vacation booked with Get Away Today. They were amazing and helpful. We wanted to add an extra night at our hotel before the vacation, but after it was paid and the representative got it booked for us. The customer service is beyond amazing! Anytime I have had questions they have been quick to answer. We will definitely use again for our next vacation!!
Hi Ashley, Thanks so much for your kind review! We are so glad we were able to help out and can't wait to help you book your next vacation. :)
Fantastic experience: Adding an addendum (8/2024) because, once again AMBER helped me plan a last minute getaway at Disneyland. She is always so patient with my many inquiries! Contacting Get Away Today makes vacation planning so easy, not to mention they know their stuff if you have a question about any of the properties near Disney! Getaway today has the BEST customer service. I have dealt with several agents and they are ALL outstanding! Thank you, GAT
Hi Pat, Thank you so much for your review - we LOVE to hear that! We appreciate your business and love being your go-to vacation experts.
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