Cuballama - Envíos a Cuba

Thank you for your comment, Addys! We are glad to know that you find our service fast and affordable for sending your packages. ✨ If you need assistance or have any suggestions to improve your experience, please feel free to contact us. We look forward to continuing to help you with your shipments!

Thank you very much, Grisel! We are glad to know that you received excellent service from Baire, Samuel, Iris, and Liuver. The whole team works diligently to ensure that our customers are satisfied. We hope to serve you again soon! ✨

Thank you very much, Albertoblas! We are thrilled to know that you were satisfied with the service from Samuel, Baire, and Iris. Their kindness and recognition motivate us to continue providing the best. We hope to keep serving you with the same dedication in the future! ✨

Thank you very much for your comment, César! We are very glad to know that you received magnificent attention and service from Samuel, Iris, and Liuver. They are an exceptional team and always strive to provide the best. We hope to serve you again very soon!

Thank you very much for your beautiful comment, Maria! We are filled with joy to know that our team makes you feel like family and that you always receive the help you need with care and kindness. That is our mission, to provide not just a service, but a special experience for you! ✨ We hope to continue earning your trust and to serve you again soon!

Thank you very much, Luis Alfonso, for your kind words and your 5-star rating! We are glad to know that our team at Coral Way was able to resolve your issue with patience and professionalism. ✈️ We are here to make your experience as great as possible. We hope to see you again soon!

Thank you very much for your comment, Lorena! We are delighted to know that you received super service from Baire, Samuel, and Iris. Your satisfaction is our priority, and it motivates us to continue providing the best care. We look forward to serving you again soon! ✨

Thank you for your comment, Yusleidis! We are thrilled to know that you were satisfied with our service and attention. We are always here to help you. We hope to be able to serve you again soon! ✨

Thank you very much for your kind comment! We are glad to know that Magdiel provided you with excellent service with his kind and professional manner. We are delighted to assist you with parcel and market issues. Thank you for choosing us! ✨

Thank you so much, Jane, for sharing your experience! We are glad to know that you were pleased with the service provided by Magdiel and that the delivery of the package to your family was fast and efficient. We continue to work to ensure that your trust in us is well rewarded. We hope to serve you again soon! ✨

Thank you very much for sharing your experience, Liancy! We are pleased to hear that the team of Magdiel, Samuel, Iris and Liuver provided you with exceptional service and that your package arrived correctly to your family. We will continue to work diligently to always offer you the best attention. Thank you for trusting us! ✨

Thank you very much, Ana Paula, for your positive comment! We love to know that Magdiel, Samuel, Iris, and Liuver gave you the best attention. Your satisfaction is our greatest reward. We hope to be able to serve you again very soon! ✨

Thank you very much, Yunia! We are delighted to know that you were happy with our service and with the attention provided by our store staff. Your recognition motivates us to continue offering the best for you and all our customers. We hope to serve you again soon! ✨

Thank you very much, Cynthia! We are glad to hear that Samuel provided you with spectacular service and that you were satisfied with our service. Your recommendation motivates us to continue offering excellence in every delivery. We look forward to serving you again soon! ✨

Thank you very much, Armando! We are proud to know that you received professional and kind attention. We greatly appreciate your recognition of them and your trust in our service. We are always here to help you! ✨

Thank you, Miriam! We are glad to know that Baire, Samuel, and Claudia were able to provide you with outstanding service. We always work to offer you the best service. We are here to help you whenever you need!

Thank you very much, Udelvio! We are glad to know that Samuel and Claudia provided you with exceptional service. We strive to offer the best possible service, and feedback like yours motivates us to keep giving our best. ✨ Thank you for recommending us as the best agency in Miami! We will always be here to serve you.

Thank you so much, Ailyn! We are glad to know that Samuel and Claudia provided you with excellent service. Your satisfaction is our priority, and your words motivate us to keep doing our best. We are here to help you whenever you need it! ✨

Thank you very much, Luis Ricardo! We are proud to know that Claudia and Samuel provided you with excellent service with efficiency, quality, and professionalism. Your 100% recommendation means a lot to us. Thank you for trusting us, we will always be here to help you! ✨

Thank you very much, Aniet! We love to know that you received super good attention from Samuel and Claudia. Their professionalism and dedication are essential to providing the best service. We appreciate your trust and we will always be here to help you! ✨

Thank you very much, Ailenys! We are glad to know that you received super great attention from Samuel and Claudia. We really appreciate your recommendation and trust. We will always be here to provide you with the best service! ✨

Thank you so much, Alejandro! We’re thrilled to hear you had an amazing experience with Baire, Iris, Magdiel, and Liuver. Your kind words mean a lot to us. We’re always here to provide excellent service whenever you need it. ✨

Thank you very much, Madeline! We are glad to know that you had an excellent experience with our service and promotions. Baire and Samuel will be delighted to know they made a difference. We greatly appreciate your trust and kind words! We are here to serve you whenever you need us. ✨

Thank you very much, Judith! We are thrilled to know that Samuel and Baire provided you with excellent, pleasant, and professional service. We greatly appreciate your trust and your kind words about our efficient and quick service. We are here to help you whenever you need it! ✨

Thank you very much, Lilibet! We are glad to hear that Samuel and Baire provided you with excellent service and that you were able to take advantage of our super promotion. We greatly appreciate your trust and kind words. We are here to serve you whenever you need! ✨

Thank you very much, Odalys! We love to know that Baire and Samuel made a difference with their care. We really appreciate your trust and your kind words. We are here to serve you whenever you need it! ✨

Thank you very much, Pedro! We are glad to know that you had an excellent experience on your first visit to our offices. Samuel and Baire will be delighted to know that their clear and friendly attention made a difference. We really appreciate your trust and your kind words. We are here to assist you whenever you need! ✨

Thank you very much, Yordanska! We are glad to know that you received excellent service in all aspects and that Samuel and Baire stood out with their charisma and professionalism. We greatly appreciate your kind words, blessings, and good wishes. We are here to serve you whenever you need! ✨

Thank you very much, Vivian! We're glad to hear that you were satisfied with the discount and with the excellent service and preparation from Baire and Samuel. We greatly appreciate your trust and kind words. We are here to help you whenever you need! ✨

Thank you very much, Liety! We are glad to know that you received excellent customer service from Samuel and Baire. We really appreciate your recommendation 100%. We are here to help you whenever you need! ✨

Thank you very much, Dailys! We are glad to hear that you received excellent service from Samuel and Baire, highlighting their patience and professionalism. We really appreciate your trust and kind words. We are here to help you whenever you need! ✨

Thank you very much, Pedro! We are glad to know that you had an excellent experience with our service and that you find our work safe and reliable. Samuel and Baire will be delighted to know that they made a difference with their attention. We greatly appreciate your recommendation and trust. We are here to help you whenever you need it! ✨

Dear Yanel, We deeply regret the inconveniences you experienced with the reception and dispatch process of your orders. We understand that your time and effort are valuable, and we are very sorry that the experience was exhausting. We want to explain that sometimes the reception times at the warehouse can be extended due to external factors, such as courier procedures or delays in documentation from suppliers. Despite this, we acknowledge that our communication could have been clearer and more effective, and we sincerely apologize for the confusion caused. We have already reinforced with the agents who handled your case. We are pleased to inform you that all your orders have been dispatched, and we have worked hard to resolve your case. We sincerely hope that our efforts have been worthwhile and that your experience with us has improved. We remain attentive to any other questions or management you may need. Thank you once again for your patience and trust while we managed your case. With appreciation and commitment, The Cuballama team

Thank you very much, Osmany! We are very glad to know that you enjoy coming to our place thanks to the excellent service from Baire, Iris, and Samuel. Your words motivate us to keep providing the best. We are here to serve you whenever you need it! ♥️✨

Thank you very much, Dunia! We are glad to know that you were satisfied with the excellent management of Baire, Samuel, and Iris. We really appreciate your recommendation and your trust in us. We are here to help you whenever you need! ✨

Hello, Lázaro. We are very sorry for the misunderstanding and any inconvenience this may have caused you. We sincerely appreciate you sharing your experience with us, as your feedback helps us improve our services. We are glad to hear that you received excellent service at our Coral Way agency. However, we understand that the information provided by phone was not complete regarding the shipment of tires. Indeed, tire shipping is calculated by volume due to their size, and we regret that this was not communicated to you from the beginning. We will work with our phone support team to ensure that all our customers receive clear and detailed information about our rates and shipping policies. Your satisfaction is very important to us, and we want every interaction with our company to be positive and transparent. We appreciate your understanding and hope to have the opportunity to serve you again in the future. If you have any other questions or need more information, please do not hesitate to contact us. Sincerely, The Cuballama team

Thank you very much, Oscar! We're glad to know that you received fast and quality service from Iris, Samuel, Baire, and Liuver. We greatly appreciate your trust and your kind words. We're here to serve you whenever you need! ✨

Thank you very much, Orlando! We are glad to know that you received excellent treatment and that you were provided with attentive and quality service. We greatly appreciate your trust and your kind words. We are always here to help you whenever you need it! ✨

Dear Freidy, Thank you for your kind words towards our team; we are very glad to know that you felt well attended and valued. We regret that the size of our store did not meet your expectations, and we understand that it is important to have an adequate space for all our customers, especially those with special needs. This location on Coral Way was one of our first stores, and during this time, our customer base has grown considerably. We are working to improve and, in the future, hope to move to a larger location that offers an even more comfortable experience for everyone. We sincerely appreciate your suggestion and thank you for giving us the opportunity to improve. We look forward to welcoming you again and always providing you with the best service! Best regards, The Cuballama Team

Hello, Grisel. We deeply regret what happened and fully understand your frustration. We are committed to providing timely and quality service, and what you mentioned does not reflect our standards. We will immediately review what could have happened that day, as our agency is available to assist until 8:00 PM. We would greatly appreciate the opportunity to resolve this inconvenience. If you could provide us with your email or remember the name of the salesperson who assisted you, it would help us correct this situation immediately and assist you personally to reach an agreement and improve your experience. You can contact us through: Email: [email protected] Phone: +1 786 408 6400 WhatsApp and online chat: www.cuballama.com (from 9 AM to 9 PM, Cuba time). We are here to help you and ensure that you receive the attention you deserve. Sincerely, The Cuballama Team

Dear Lisette, We deeply regret that your experience was not as expected. At Cuballama, our priority is to provide a reliable and respectful service, so we understand the frustration caused by the issues you encountered with your appliance shipments and the document processing. Regarding your air conditioners, we have been working to resolve the situation with each affected unit and have managed both replacements and refunds, trying to expedite each process as quickly as possible. Despite our efforts, we understand that the condition in which you received the units was unsatisfactory, and we sincerely apologize for the delays and difficulties. Concerning the document processing, we have noticed that certain data entered in the application were not correct. Nevertheless, we are seeking alternative solutions and have maintained constant communication to assist in updating the information. We regret that this added to your dissatisfaction, and we want to emphasize that your opinion is valuable for improving our processes. Lastly, it is important to highlight that any pending delivery or refund has been processed, and we regret that your experience has been so problematic. We want to ensure that in the future, your experiences with us are positive and satisfactory. We remain at your disposal for any additional inquiries or comments you wish to share. Our team will be happy to assist you. We appreciate you giving us the opportunity to improve and meet your needs. Best regards, The Cuballama team

Hello, Adria. We are very sorry that you had this experience with us. We completely understand your frustration and want to apologize for the inconveniences you faced with your orders. We know how important it is to receive good quality products and to have issues resolved quickly when they arise. In order to assist you and find a solution, we would need you to provide us with the order number or let us know which service you had difficulty with (be it marketplace or shipping) and, if you remember, who was the seller that assisted you. We want to review your case in detail and do our best to improve your experience. As you can see in our responses to other negative comments, we always strive to understand the situation and find the best way to resolve it. We would love to do the same for you. We greatly appreciate your patience and willingness to notify us of the issue. Please feel free to contact us through any of our channels: Email: [email protected] Phone: +1 786 408 6400 WhatsApp and online chat: www.cuballama.com (from 9 AM to 9 PM, Cuba time). We look forward to receiving more information so we can assist you as soon as possible. Sincerely, The Cuballama team

Hello, Jolana. We are very sorry for the frustrating experience you had with your order, and we completely understand your discomfort. From the moment we received your complaint, we reached out to Lateral to try to prevent situations like this from happening again, and we have thoroughly investigated what happened. We want to be completely honest with you. As you know, the food situation in Cuba is complex, and many businesses, unfortunately, have to work with what they have available. It is not always possible to offer the same variety and quality that one would expect in other countries, such as the United States. However, this does not justify the fact that you received a service that did not meet your expectations, and for that reason, we have ensured a full refund of the cost of the pizzas, as you requested. We greatly appreciate that you have been our customer for a long time, and we want to assure you that, although some factors are beyond our control, we will make it a priority to give special attention to your future orders so that you receive the best possible service. We have taken measures to anticipate your deliveries and coordinate better with the business. We hope that these efforts are sufficient to improve your experience and that you can reconsider your review. We are here to help you and ensure that you continue to receive the service you deserve. Thank you for your understanding and for trusting us all this time. Sincerely, The Cuballama team

Thank you very much, Diksan! We are glad to know that you are satisfied with the attention received and that you consider our service excellent. Your opinion is very important to us and motivates us to continue providing the best possible experience. Thank you for trusting us!

Thank you very much, Chazer, for your kind words! We are glad to know that Samuel, Liuver, and Magdiel in our Coral Way agency provided you with attentive, professional, and friendly service. We are pleased to know that they were able to resolve all your questions and make the process fast and hassle-free. We greatly appreciate your recommendation and are here to help you with whatever you need. Thank you for trusting Cuballama! ✨

Thank you very much, Ariadna, for your funny comment! We are glad to know that Samuel, Magdiel, and Liuver provided you with excellent, attentive, and fast service. We strive to be the best place for shipping, and it's a pleasure to know that your experience was positive. And thank you for the nice compliment! ✨ Thank you for trusting Cuballama! We are always here to help you.

Thank you very much, Gabriela, for your positive review! We are glad to know that Samuel, Magdiel, and Liuver provided you with excellent service and explained everything clearly. We really appreciate your recommendation and we will be delighted to welcome you again when you return. We are always here to offer you the best attention. Thank you for trusting Cuballama! ✨

Hello, Alexander! Thank you for sharing your feedback with us. We regret that you experienced a delay in your shipment. We understand how frustrating it can be when an order does not arrive on time. The few additional days of delay may be due to multiple factors, many of which are beyond our control, especially since we work with suppliers in Cuba and, as you well know, the situation in the country can present certain challenges. We greatly appreciate your comment and assure you that we continue to work hard to reduce these delays and make your experience with us go from three stars to five. We are committed to improving and providing you with the best possible service! Cuballama

Thank you very much, Thalia, for your kind comment! We are glad to know that Samuel and, especially, Claudia provided you with such kind attention. It is a pleasure for us to have a team that strives to provide the best service. We are always here to help you with whatever you need. Thank you for trusting Cuballama! ✨

Thank you very much, Idalmis, for your comment! We are glad to know that Samuel and Claudia provided you with excellent service and that you enjoyed our promotions. We love that you recommend visiting our store and we will always be here to offer you the best service. Thank you for trusting Cuballama! ✨

Thank you very much, Adrián, for your kind words! We are glad to know that you received excellent customer service from Samuel and Claudia. At Cuballama, we strive to always provide the best service, and it’s great to know that our team was there to help you. Thank you for trusting us! ✨

Thank you very much, Katiuska, for your kind words! We love to know that you received excellent service and special treatment. We are very happy that Claudia and Samuel provided you with service full of kindness and professionalism. We are always here to help you with whatever you need. Thank you for trusting Cuballama and for highlighting the work of our team!

Thank you so much, Alejandro, for your wonderful review! We're thrilled to hear that Samuel and Claudia provided you with outstanding service and that you found them friendly and kind. We’re happy to know you’ll be coming back, and we look forward to welcoming you again. Thanks for trusting Cuballama! ✨

Thank you very much, Wendy, for your kind words! We are very pleased to know that you consider Cuballama the best agency and that you found our prices competitive. We are thrilled that our team provided you with excellent service. We are always here to assist you with whatever you need. Thank you for trusting Cuballama! ✨

Thank you so much, Dahomey, for your review and suggestion! We're delighted to hear that you're satisfied with our services and that you'd love to see new locations . We’ll certainly keep your suggestion in mind. In the meantime, if you need any assistance, feel free to contact us at +1 786 408 6400 via phone or WhatsApp, or reach out through our online chat at www.cuballama.com from 9 AM to 9 PM (Cuba time). Thanks again for trusting Cuballama! ✨

Thank you very much, Jasnay, for your kind words! We are proud to know that you consider our service to be excellent and that you found optimal treatment, efficiency, and respect at Cuballama. We are very glad that you feel confident with us and that our service allows you to help your family in the best possible way. We are always here to ensure that you leave satisfied on every visit! Thank you for trusting Cuballama and for highlighting our efforts!

Thank you very much, Marisela, for your kind words! We love to hear that you received such personalized attention and that our team, consisting of Claudia, Samuel, Iris, and Baire, provided you with wonderful service. We greatly appreciate your recognition and will always be here to offer you the best possible service. Thank you for trusting Cuballama and for highlighting the work of our team!

Thank you very much, Kevin, for your kind words! We are very happy to know that Claudia and Samuel provided you with quality attention and service. We love that you recommend us, and we will always be here to ensure that your experience remains excellent. Thank you for trusting Cuballama!

Thank you very much, Mayrim, for sharing your experience with us! We are glad to know that both Claudia and Samuel provided you with professional and kind service, and that you found our offers attractive. It is a pleasure to know that you will return, and we will be happy to welcome you again. We are always here to provide you with the best possible service. Thank you for trusting Cuballama for your shipments to Cuba!

Thank you so much, Raúl, for your kind words! We are thrilled to hear that you had an amazing experience with us and that Claudia and Samuel provided excellent service. Your satisfaction is our priority, and we're here to assist you whenever you need it. Thank you for trusting Cuballama! ✨

✨ Thank you very much, Jessica, for your kind words! We are glad to know that Samuel and Claudia provided you with excellent service. It is a pleasure for us to know that your experience was so positive. We are always here to help you with whatever you need. Thank you for trusting Cuballama!

Thank you very much, Danitza, for your positive review! We are glad to know that Samuel and Claudia provided you with attentive and professional service. It is a pleasure for us to know that your experience was excellent, and we will always be here to help you with whatever you need. Thank you for trusting Cuballama! ✨

✨ Thank you very much, Inés María, for your kind words! We are very pleased to know that you received professional and charismatic service from Samuel, Baire, and Iris. It is our pleasure that you felt grateful for the attention received. We are always here to provide you with the best possible service. Thank you for trusting Cuballama and for highlighting the work of our team!

Thank you very much, Álvaro, for your positive comment! We are very pleased to know that you found our service fast and concise. Your satisfaction is our top priority, and it motivates us to continue providing the best quality service. We are always here to assist you with whatever you need. Thank you for trusting Cuballama! ✨

✨ Thank you very much, Aylenis! We are glad to know that Claudia and Samuel provided you with excellent treatment and service. We are very grateful for your kind words, and we will always be here to assist you with whatever you need. Thank you for trusting Cuballama!

✨ Thank you very much, Daniela! We are very pleased to know that Samuel and Claudia provided you with excellent service and that everything was quick and efficient. We love to hear that you plan to come back soon, and we will be here to always offer you the best possible service. Thank you for trusting Cuballama!

✨ Thank you very much, Anismary! We are very glad to know that Samuel and Claudia provided you with such attentive service and that you were pleased with it. It is a pleasure for us to know that everything was perfect during your visit. We are always here to help you with whatever you need. Thank you for trusting Cuballama!

Thank you so much, Kami Sama, for your kind words! We're thrilled to hear that Samuel and Claudia did a great job helping you pack your package. Your recognition means a lot to us, and we'll be sure to let them know about your appreciation. We're always here to assist you with anything you need. Thanks for trusting Cuballama! ✨

✨ Thank you very much, Thalia, for your recommendation and for sharing your experience with us! We are happy to know that you enjoyed the attention and atmosphere at Cuballama, and that Claudia, Samuel, and Magdiel provided you with excellent service. Your satisfaction is our priority, and we are delighted that you recommend us 100%. We will always be here to help you with anything you need! Thank you for trusting Cuballama!

Thank you very much, Abel, for your positive words and for highlighting the work of Claudia, Samuel, and Magdiel! We are very pleased to know that the service was impeccable and that the team focused on providing you with the best possible service. It is a source of pride for us to be your favorite place to send packages to Cuba, and we will continue to strive to maintain that trust. We are always at your disposal to help you with everything you need. Thank you for trusting Cuballama and for your constant support! ✨

✨ Thank you very much, Yandriel, for sharing your excellent experience with us! We are pleased to know that Claudia, Samuel, and Magdiel provided you with fast and efficient service, with top-notch care and competitive prices. Your words are a great recognition for our team, and they motivate us to continue providing the best service possible. We are here to assist you with anything you need. Thank you for trusting Cuballama and for highlighting our work!

Thank you very much, Lainiker, for your kind words and recognition of our team! We are glad to know that Claudia, Magdiel, and Samuel provided you with professional and quality service. Your satisfaction is our priority, and we love to hear that we met your expectations. We are always at your disposal for anything you need. Thank you for trusting Cuballama and for your support! ✨

✨ Thank you very much, Pedro, for sharing your experience with us! We are glad to know that you received excellent service from Claudia, Magdiel, Liuver, and Samuel. Your satisfaction is our greatest reward, and your words are a great recognition for our team. We are here to help you with anything you need. Thank you for trusting Cuballama and for your kind words!

Thank you for your comment, Geidys! We are glad to know that you are satisfied with our service and that you appreciate the punctuality of our deliveries. We truly value your words and congratulations. We look forward to continuing to meet your expectations every time!

Hello Virgen! We thank you for taking the time to leave us your 5-star rating. It means a lot to us. Have a nice day.

Thank you very much for your comment, Eidy! We are very pleased to know that you were very satisfied with our service and the attention received from Iris and Baire. We are glad that you highlight their professionalism and kindness. We appreciate your loyalty and your recommendations. We hope to see you again soon! Regards, Cuballama Support

Thank you very much for your comment, David! We are glad to know that you received excellent service and good attention in our agency. We appreciate your words towards Samuel, Iris, Baire, and Liuver. We are delighted that you plan to continue visiting us. Thank you for choosing Cuballama!

Thank you very much for your comment, Taisha! We are glad to hear that you found our service friendly and attentive. We appreciate your recognition and are delighted that you are satisfied with our service. Thank you for trusting Cuballama!

Dear Alexey Pupo Gallar, We deeply regret the inconveniences you faced with the booking of your car through our service. We understand that this situation has caused you significant discomfort, and we want to express our sincere apologies for not meeting your expectations on this occasion. We appreciate you pointing out the difficulties we face when operating in Cuba, a context with significant economic and logistical challenges. We continually strive to improve our services and the experience of our customers, despite the limitations that sometimes escape our direct control. We want to inform you that, due to the lack of availability from the provider, a full refund of your reservation has been processed. We have sent the confirmation of this refund and are making efforts to communicate directly with you in Cuba to personally apologize. We understand that this refund does not fully compensate for the altered expectations and plans, but we hope it demonstrates our commitment to acting fairly and responsibly in the face of such incidents. We value your feedback and take it as a vital opportunity to improve. We would like to assure you that we are working hard to prevent similar situations from occurring in the future. If there is anything else we can do to assist you or if you would like to discuss this matter in more detail, please do not hesitate to contact us. Your satisfaction is our priority, and we wish to have the opportunity to serve you better in the future. Best regards, Cuballama

Thank you very much for your wonderful comment, Yadiani! We are pleased to know that you had an excellent experience at our Coral Way agency and that Baire, Samuel, and Iris made you feel at home. We are very proud of our team and we love that you noticed their effort and dedication. We look forward to your return soon!

Hello Guillermo, thank you very much for leaving us this fantastic comment! The truth is that the members of our team are this kind because our clients are wonderful, and you have been no exception. Thank you for being part of the Cuballama family! Have a great day!

Dear Elvio Segundo, We deeply regret the inconvenience and frustration you have experienced due to the delay in the delivery of your shipment to Matanzas. We understand the importance of receiving your shipments on time and the concern that any delay generates, especially when it extends beyond the estimated timeframe of 6-10 weeks. In your case, we acknowledge that the process has taken 14 weeks, and we sincerely apologize for not meeting our own service expectations. We want to assure you that the delay was due to customs holds beyond our direct control. We know this does not alleviate the situation, but we want to be transparent regarding the fact that once shipments enter the customs phase in Cuba, our reach is limited and we must wait for local authorities to proceed with the release of the package. Despite these challenges, we continue to do everything possible to expedite the process and keep you informed, as reflected in the courtesy reloads that were offered and the multiple attempts at communication. We appreciate your patience and understanding in this matter. We hope that the receipt of your shipment on August 18 and the measures we took to compensate for the wait have been satisfactory. We are committed to improving the way we manage and communicate these incidents in the future to avoid any further discomfort. If you have any additional questions or need further assistance, please do not hesitate to contact us directly at our email [email protected], call our Call Center, or message us on WhatsApp at +1 786 408 6400. Your satisfaction and trust in our service are a priority for us, and we will work tirelessly to restore your confidence in Cuballama. Best regards, Cuballama

Thank you very much for your positive comment, Mary! We are glad to know that you consider Cuballama the best place. Your satisfaction is our priority and motivates us to continue providing the best service. Thank you for your trust!

Hello Carlos! Thank you very much for your recommendation! At Cuballama, we strive to provide excellent service and competitive prices in our travel department. We are delighted that your experience with Liuver at our Coral Way store was so positive. We hope to see you again soon for your next trip to Cuba! Have a great day!