Inn America - Boise

Fantastic experience: Fast check in. Nice big room. Tea and coffee maker, microwave and fridge. Easy to find off Interstate 84 and near the airport. Free hot breakfast. Rooms are clean, modern, and reasonably priced

Negative experience: Very disappointed in this hotel. Carpet in room had many stains and was very dirty. Bathroom floor was also very dirty. I had to cover the chair in the room with a bath towel to sit on it. Lots of food grown into chair. Yikes may want to avoid. Hot breakfast wasn't too bad. Also had a footprint on the ceiling ? Many better choices in Boise for same price. I travel all over West coast and stay at many hotels and this is one of the dirtiest rooms I have seen.

Fantastic experience: Truly a gem! Got a room with 3 beds and it was perfect for my family! I honestly slept like a baby - the beds were so comfortable I have truly never slept better in a hotel than I did there. The breakfast was super good, loved the biscuits and gravy! Will stay again if I'm in town. Excellent price for everything.

Negative experience: Drove 8 hours from Oregon where the website says it allows Pets allowed 2. Go into the lobby and it says NO CATS We have a cat!! The lady at the front said “we will be cancelling your reservation” That’s all! Then when we said “this should be on your website” The lady at the front said “I’ll let the GM know” Ridiculous! Thankfully Motel 6 next door had availability. Communication is key! The basics people

Negative experience: i am not sure why this place is so highly rated, it was honestly disgusting. without a doubt the dirtiest hotel ive had the displeasure of staying in. floor covered in huge stains and cigarette burns (the hotel claims to be nonsmoking?), dirty bed with stains on the blanket and pillowcase and hairs in the bed, recliner was so dirty that it was discolored, and the tub was so disgusting i couldnt use it, covered in black stains and lots of hairs. why does this place have 4 stars?? the people working there were nice but seriously the room (ground floor room 29) was so, so disgusting. wish i hadnt paid for such a nasty place, i probably would have been better off at the motel 6 next door.

Positive experience: The smell in this hotel is not “bad” but, if you are sensitive to smells, is very overly deodorized. It gave me a headache. The freezer in the mini fridge is broken, so, no refreezing my ice packs. Burned out bulb in the one lamp and no lamp by the bed. Also, you have to park far from your room. Honestly, it’s not bad for the money.

Fantastic experience: Clean rooms ..Quality breakfast .. great value

Fantastic experience: This hotel was perfect for what me and my family needed. I have a newborn baby and although I didn’t use it, they have complementary baby beds that was offered. There was off so complementary hot and cold breakfast available every morning. Amber cleaned my room and she was so awesome. The front desk clerk, Lisa is the best if you go tell her I said Hello make sure you ask for her.

Negative experience: Price is terrible, tried to get government price and it was 60 bucks above online. We firefighters were just trying to get a goodnight sleep after 21 days on the line close to airport. Side doors not even working effecting fire code for sure. Carpet was disgusting and hot water barely got hot in room 127 making it barely able to stay. Will not be back!

Fantastic experience: Stayed here recently for 4 nights. Friendly helpful staff, nice rooms, quiet. Free breakfast (waffles on the weekend). Would absolutely stay here again if ever back in the area!! Shout out to my new found Temu bud

Positive experience: Nice staff and good proximity to the airport, but the room smelled funky, the shower was broken, and the room never really got cold with the A/C on full blast. Definitely paid too much and wouldn't stay again.

Positive experience: Pretty good hotel for the price. Good breakfast, beds were a little uncomfortable. The pool was cute and it was a good location.

Fantastic experience: My daughter’s going to BSU so we’ve been back and forth to Boise numerous times. This is the absolute best value for your dollar!! Cute lil pool outside, not a fancy breakfast but really good (we frequent holiday inns and embassy suites, you basically get the same breakfast without the glam) small quaint rooms but very clean. 5 star review because we drive from Portland and got in around 1030/11 and they let us check in since they had a room ready. We often check in early (noon-2) but never 10/11 something. That was really nice. We will definitely be back and may have found our new Boise place to stay when visiting the daughter

Negative experience: Staff at the desk especially Nathan were wonderful. The cause for my low rating is the price per night & the lack of quality checking rooms after cleaning crew marks them ready. Bathroom tub was clogged, looked like it had never been cleaned and there was a rancid vomit smell in the bathroom the minute I walked in. No other rooms were available so front desk staff did what they could but for what they’re charging a night the room shouldn’t remind me of a old school nasty truck station shower room First time here & probably my last time based on this first experience. Again none of this is directed at the front desk staff they did all they could no doubt. Owner needs to address this with his cleaning crew or charge appropriate pricing for this ghetto experience

Fantastic experience: Clean room, hot breakfast, good service all for a pretty good price.

Fantastic experience: This place was so nice for my stay! I came into town to visit family and from the front desk service, to the complimentary breakfast, and super clean rooms, everything was perfect! Definitely a great stay!! Shoutout to the front desk, Lisa, she was so sweet and helpful. She provided me with recommendations on places to eat, visit, and shopping while in Boise. She was so helpful, warm, and welcoming. They have complimentary coffee all day as well. The staff goes above and beyond to make sure you always have everything you need to additional towels, bedding, soaps, anything. I felt so comfortable here. The pool is also really nice for a hot summer day. Book your stay here if you are visiting Boise. I was very impressed.

Positive experience: Easy check-in, friendly staff. I could hear the freeway, but didn't hear the planes inside the room. Pool was fun for the kids and chairs, tables, lounges, umbrellas are available. Breakfast ends early 6-9am, but the selection was nice with waffles, eggs, bacon, sausage and biscuits (depends on day). Other quick options are also available. Room had enough blankets/pillows/towels and was comfortable.

Negative experience: I have chose to redo my review because my first entry was harsh. If you read this before my edit I apologize. But I have only done it in case there has been a tragity or something that has caused all the staff to either be rude or sad.most seemed very melancholy. My advice for the manager is this, please slow down. I could barely understand what you said and the conversation had not even concluded before you turned away from me. Since I was referred to your hotel by your sister property (since they are always selling out.) One would think they would be embarrassed. I will be finding a different back up property when best western is full. This was a very odd experience... I never want to feel this way again. That's my own fault for not making my reservations sooner.

Fantastic experience: I have no complaints. The breakfast was great. The coffee was great. The room was clean. The beds were comfortable. The staff was nice. The price was reasonable for a last-minute booking. I just wish it was in a place that I frequently travel through.

Fantastic experience: Everyone is super kind and friendly! They all made us feel welcome!

Positive experience: Definitely the nicest of the hotels by the airport. It's always clean they have a nice continental breakfast in the morning and the staff has always been most helpful.

Positive experience: This is an O.K. Budget hotel. Staff are friendly and the breakfast is nice.

Fantastic experience: Great place to stay for the price. Free breakfast till 10:00 am. Took my AAA membership for about 10% off. Good service, breakfast was good, rooms were clean. Downtown Bosie is like 10min away and it's close to the airport. I'd stay there again. Hard to beat for the price.

Fantastic experience: Amazing value for the price. Friendly staff, clean rooms, good breakfast. The beds were so soft that they sunk down in the middle a little bit but honestly it wasn’t that big of a deal. Definitely would stay here again.

Negative experience: We liked the rooms and the location but we were left in the snow by the shuttle at the airport at 12:30 at night. We were told that they would come back and we waited for 45 minutes in the freezing cold and they never showed up. When we called again, all we were told was "sorry they must have went home early, we can't help you." We paid for the long term parking and were told that they would be there for us, what a joke. I will never recommend this place for leaving my handicapped father and I in the snow.

Positive experience: Close to where I needed to be and affordable. The service is great, the staff was very friendly! The beds are not comfortable that’s about the only thing bad I would say about this place. Also had a great shower , I was surprised by the good water pressure.

Fantastic experience: They are excellent for the price point. I stay here frequently for work, everything is kept up. The staff is always friendly and helpful. I feel safe. My only complaint is the Coffee in the rooms is not good. So I always go down to the lobby for that or bring my own. But other than that, totally appreciate the accommodations and service.

Fantastic experience: Devon was fantastic! Very helpful and super friendly. Check out Inn America in Boise, you won’t be disappointed!!

Fantastic experience: The rooms were clean, the beds were cozy and the hotel was quiet. It was their first day of the their new menu it was all GREAT! I would definitely stay here again.

Fantastic experience: A shower was great, and the value is good. Clean hotel.

Fantastic experience: Everything from the service, amenities, price and room was exceptional in this class of budget hotels. The staff were friendly, and the breakfast was of a greater variety than the budget places we stayed at in our journey. The price point didn't necessitate this level of accomodation, but there it is. Good stay

Negative experience: The website is deceptive, bordering on false. My son and i stayed here solely because because we had an early morning flight for a weekend trip. The website mentions several times that there is complimentary parking, including several long-term spaces for traveling guests, and a free airport shuttle (they use Lyft.) Apparently, the complimentary parking isn't true. When we got to the hotel late the night before our flight, the clerk informed us that we would be charged for long term parking. When I told him what the website said, he offered to cancel our room if we wanted to go to another hotel. When we returned from our trip, we called the hotel for a Lyft back to the hotel and our car. We waited and waited. We called the hotel again. Again, nothing. Eventually, my son and I walked in below freezing temps back to the hotel to get our car. Fortunately, the hotel is relatively close to the airport, and we are young enough and fit enough to do that. The hotel itself is appropriately rated as 2 star. It's nothing special and probably over priced. If your looking for a Boise hotel near the airport, there are probably other better options with real free parking and airport shuttles. Edit: Also, note that the hotel did not respond to my review until 3 MONTHS after I left it! Just another sign of poor management.

Positive experience: Very nice accommodations, clean, close to airport and interstate, easy to find

Fantastic experience: Great hotel. Check-in and check-out was easy and quick. The staff was friendly. The rooms (we stayed 2 separate nights) were clean and well equipped, with outlets by the bed, fridge, well proportioned and thought-out rooms, with a good layout and sink outside of the bathroom. The hotel is minutes away from the airport and i-84. The rooms were quiet and affordable. The breakfast was much better than expected for a breakfast-included-rate and there is an outdoor pool.

Fantastic experience: Bed are so comfortable the inn it's self was very clean and staff were very friendly and helpful I would stay there again with out a doubt Thank you Inn America

Negative experience: Checked in very late this past Thursday, checked out early Sunday morning. We were in town for a tattoo convention so each day we got back to the room VERY late, night person had no idea what I was even talking about when I asked for a follow up. Each day I informed the front desk that the AC unit in our room was EXTREMELY loud and wasn't blowing cold and needed to be looked at, got no sleep. Friday morning, was informed someone would go look at it, received no follow up. Said something again Saturday morning after another night of no sleep, was told there are no maintenance people working on the weekends and they would call someone. Received no follow up. Said something again on Sunday morning at check out after a 3rd night of no sleep from the noise and the heat of the AC not working, was informed the AC condenser was going out and there was nothing they could do. I asked why we were not informed or moved to a different room. Was told by Christy at the front desk "I have no idea." Also informed them that the tub in our room did not drain and we had to shut the water off in between washing our hair/bodies to make sure the water didn't flood the room so we weren't able to properly take a full shower and feel clean. Main reasons people get a hotel room are to get sleep and to shower, neither of which we were able to do during our stay and no accommodations were made, we were simple told I don't know. Very unprofessional. At check out I requested a refund for at least 1 night of our stay, I was told by Christy "You will have to speak with a manager" I have called a couple times, and have been told each time that the manager is not available and now my calls are not going through leaving me to believe they have blocked my number. VERY UNPROFESSIONAL!!!!

Positive experience: Service was excellent. My only complaint is that our room only had 3 towels and 3 pillows per bed. We booked a room for 2 adults/2 kids. After using the hand towel in the shower I realized there were men's facial hairs weaved into it. Yuck.

Negative experience: Checked in about midnight and there was globs of hair everywhere. I asked for them to vacuum all they did is pick up the big globs of hair. When I pulled the blankets back there was hair and the pillows smelled. I was tired and I'm disabled I just wanted to sleep and get out of there. I showed the front desk pictures of my room the next morning they just said sorry they are short staffed. I've been calling for 3 weeks and no call back.

Negative experience: Had high expectations going in as the front desk people were super friendly and nice, but when we got to our room that all went away pretty quickly, the blanket had stains on it, the fridge in our room smelled, and to top it off the ac unit in our room only worked half of the night.... When we woke up in the morning we tried showering and brushing our teeth and the water was off... when we asked the front desk just for a partial refund, they refused and made us feel bad for even asking for one, when our water and other things we paid for didn't even work.... Not impressed.

Positive experience: Definitely a decent place. Basic, but affordable. The bed was comfortable and place was quiet. The only downside was the room smelled a bit like old cigarette smoke, and the shower head jetted water intensely in every direction and wasn’t adjustable. Needs replacement badly. But overall, not a bad place if you’re on a budget.

Fantastic experience: Loved our stay and the location is great for many attractions we visitors want to see. Our room was very clean and quiet. Breakfast is included with the rooms. Plenty of choices for all! Comfortable room. We would happily stay again.

Positive experience: The room was very clean and comfortable. I couldn't hear any highway noise over the fan and TV. The bed and pillows were soft which I liked. Breakfast was simple but would have been satisfactory had we ate there. We chose to go out for breakfast before we ever came. Staff was very pleasant and helpful during check-in and checkout. It was also in a good location with quick access to anything. A working dryer would have been nice and a clean open pool.

Positive experience: Every thing was nice slept good and the breakfast was amazing all the employees were awsome

Fantastic experience: Staff was so sweet and accommodating. The hotel was very clean rooms were good size. The food was your typical continental breakfast, overall a wonderful experience.

Negative experience: Not the greatest experience. We arrived after dinner and the gal at the front desk didn't even know we were there because she was engrossed on her phone. When we got up to the room, my door was ajar. My husband checked the room and tried calling down to the front desk to make sure it truly was my room. No answer. I was stating by myself so my safety was important to my husband. I asked for an early morning wake up call. It did not happen. When I went downstairs to the front desk to let them know, the new guy behind the desk was very helpful. He checked to make sure the shuttle ride I requested was happening. He asked if I received a voucher. I had not. So basically I would have had to pay for the shuttle if he hadn't ask. Overall in the room, the bed was not comfy and the water was not very hot.

Fantastic experience: Great experience for the price, everything was clean and working, breakfast was pretty impressive -- waffle maker, peeled hard boiled eggs, cream cheese and bagels, scrambled eggs. Staff was great too

Fantastic experience: Melissa was super friendly and welcoming! Clean rooms and a fantastic breakfast! I absolutely recommend to anyone wanting a comfortable place to stay! Because of Melissa being so nice this is my go to spot in Boise Idaho!

Fantastic experience: the kindest hotel i’ve ever stayed at reminds you of what the hospitality business should be about that offering kindess and comfort to a stranger costs nothing to give — but is everything that was ever needed

Negative experience: They lied about the price of room and you can pay after you stay. The room was supposed to be 99$ but cost me 160$ and they were unwilling and rude at the front desk refusing to make it right! Miranda at the front desk was who we dealt with

Fantastic experience: Could not be happier, I just landed in BOI on Christmas Day and called for s shuttle...Melissa at the front desk was so amazing, she actually send her husband to come pick me up as the normal shuttle was not available, Then I wanted to purchase the banana and apple I saw at the reception as I didn't have any dinner, and Mellisa just told me to help myself and simply take it with some coffee or tea...I was just so touched by such kindness...anyway...Thank you so much you made my Xmas after long day of traveling...rooms are nice and clean...all I needed, thank you thank you

Positive experience: It was good !! Nice people that work here, Junior was super nice and respectful with us and worked with us on our priceline app!! He should get a raise!!! I would recommend staying here!! Downfall is there are no vending machines but are next store or there is a gas station close!!

Positive experience: Nice clean rooms! Good rates! Not fancy but nice! Close to the airport!

Positive experience: Nice service, the hotel was ok. The bed was like a trampoline. Worst sleep I’ve had in a looooong time.

Negative experience: I checked in last week to room 201. Two nights ago. 730pmish The wall unit for ac/heat sucks. I was up and down all night messing with that thing. No matter what I set it in (69,72,) it was either freezing or too hot. I had to open the window —and this is November— because the room was too hot and the ac wouldn’t turn on. Then randomly in the middle of the night, it would blast cold air and damn near freeze us out of our room. One little bottle of shampoo and conditioner is t enough for a two bed room. You guys place two beds in there, so assume there is minimum two people sleeping in there (I brought four). They only give you one bottle of each. So I called the front desk, no one answered, so I went downstairs…. No bell, nobody at the desk. I then proceed to look out the side door and see the two women workers smoking. Thinking they saw me, I stood there for a second. Guess they didn’t. So I reached to open the door myself and then she saw me. She proceeded to open the door and then tell me “thanks for interrupting my smoke break” Unbelievably rude.

Fantastic experience: From check in to check out it was awesome! Room was clean and comfy, the breakfast was very good and lots of options.

Fantastic experience: I like the front desk staff, she is very nice and accommodating. The lady that works in the kitchen in the morning is really nice too. She lend her help and making sure that everybody gets food in the morning. It is not a fancy hotel like marriot but boy the cleanliness in our room is very welcoming, a nice comfortable bed, soft pillows, shower is great and a nice hot meal breakfast in the morning makes a biiiggggg difference from a long travel. Me and my husband were able to rest and replenish and ready for a road trip in the morning! Thank you so much! We will come back again next time!

Fantastic experience: Easy on and off I84. Super reception by clerk. Very professional and nice. Room was clean and comfortable at a great price.

Negative experience: Never staying at an America Inn again. Front desk person should not be allowed around customers, she’d probably be better suited working in the laundry where she wouldn’t have to interact with others. The room had carpet that was so filthy that we had to put our sandals on just to go to the bathroom. The bathtub took 15 minutes to drain. Guessing the housekeepers never noticed that.

Fantastic experience: For the money you can't beat it. Great service. Clean room. Huge fridge and freezer. Better-than-expected breakfast. A bunch of electrical outlets by the bed. Simple location yet quiet enough. Did I mention the friendly staff? The shower head is extra-high, and plenty of closet rod. At this price probably the best you'll ever get.

Positive experience: I would recommend staying at Inn America . We had a good experience here. Room was clean and bed was comfortable. Room temperature was easy to control. Breakfast was very good , several choices. Front desk was very friendly and accommodating. On another note my husband is a coffee drinker and he said the in room coffee was not good. Bring your own coffee I guess ? as I’m not a coffee drinker . Overall a great place to stay!!

Positive experience: Location was excellent right off of the freeway. Service was great. Rooms a bit dated but comfortable. Breakfast was available with lots of carbs and fresh fruit. We would stay again.

Negative experience: The pool was green and filthy, the TV was super finicky and kept flashing. There are no gym facilities, the rooms are more cramped than most. The only saving grace is the breakfast is decent as well as the beds, neither is anything particularly nice though.

Negative experience: Room was dirty. Stained carpet, dust caked all over, toilet seat was broken. The beds were super uncomfortable. Only reason we stayed after seeing room is we were ridiculously tired otherwise would have left. Breakfast was meh, bagged omelets and bagged bagel sandwiches, with off brand yogurt. Some cereal choices are your best bet. Don't believe it when it says newly renovated! Also sketchy elevator, def thought we would get stuck in it.

Negative experience: Bedbugs!!! Bedbug bites!!! When I complained they accused me of having a dog which I did not. They offered me another room which I accepted because it was 4:00am. But honestly, if bedbugs are in one room they're in others. I requested a refund (which was not honored) .They compensated me for a night, but I was there for 5 nights. Didn't discover the bugs until day 5. Disgusting!

Fantastic experience: Very glad to have found this place. The price was fine, the room was great, the bed/linens were so nice. Great breakfast in the morning. I wish I took time to use the pool, it was so inviting.

Fantastic experience: Great staff and best smelling pet room/air conditioner system I’ve ever had. Will stay again.

Positive experience: For less than $100, surprisingly Inn America was very good. Clean rooms and convenient location right off 84. They let me check in early. I was a little skeptical the next morning when I saw that the cheese omelets and bagel breakfast sandwiches were pre-made and kept in plastic bags. But after a 2 min microwave they tasted very good. Coffee was good. Pool area was clean. I would recommend this hotel for budget purposes.

Negative experience: First room they gave us smelled like dog urine. They gave us a new room. Walls were paper thin so we could hear our neighbors. Toilet was dirty and the tub had a lot of hair from the previous person in it, so we had to ask for cleaner and scrub out our own tub so we could use it. Carpet had big stains all over and when we went to breakfast they were out of knives and spoons. We had to eat yogurt with a fork and there was no knives to cut the waffles with. The staff said they had ran out the day before. Why not authorize a trip to Walmart to get some? The only plus side was the staff was super friendly. It made me feel bad for them.

Fantastic experience: Close to Boise International Airport but never heard jets arriving or departing. One of the cleanest and roomiest places we've stayed over 2 weeks of travel. Plenty of easily accessible trailer parking. Highly recommended!

Fantastic experience: My room was clean, comfy, and nice. The staff was hekpful. While it is close to the airport it was very quiet. If I pass through Boise ID I will be staying at Inn America again.

Negative experience: If you are looking for a room do not go tonight. They purposely raised their rates because everyone else is sold out near by. This came directly from the clerk at the front desk! Do not waste your time.

Fantastic experience: Excellent value at this place. Free continental breakfast with a waffle maker. Rooms were nice and cool (adjustable AC) and TV with directv was nice. Mini fridge and microwave were super convenient. Good location. Pool looked well-maintained. Staff was extremely nice! Was the perfect place to crash for the last leg of our road trip.

Fantastic experience: Great for the price. Very clean, pleasant staff, microwave and fridge, breakfast not only waffles and fruit but yogurt and cheese omelette. Very happy.

Negative experience: I’m writing this while waiting in a restaurant for my room to be ready…. We knew I’d be sleeping early and leaving early so we booked this hotel based on the 3pm check in. I attempted to check in at 5:40pm and was told it would be “At least an hour before a room was ready. I explained that I really needed to sleep after having driven 12+ hours and that if they couldn’t accommodate the early check in, we should have been notified or at least they should give a discount…? The woman at the counter was condescending in her tone “there’s not a room available..so “ Then why are you booking rooms and advertising 3pm check in?? She was not helpful in any way. She acted and looked as if she didn’t know how to interact very well with CUSTOMERS. I will never stay here again. Terrible customer service! Update** after our hour wait we went back to the hotel and they “couldn’t find” my reservation… even though I had a confirmation number and receipt after 20min of that I ended up purchasing another room… only to walk in and find that the bed was broken (headboard was a foot lower than the footboard) and it had a large yellow stain on the top of the comforter they ended up giving me the “suite” and that was ok. But all around not a good time

Positive experience: Very clean and well maintained. Staff is super friendly and accommodating. Great location and one of the best night's sleep I have had in a while.

Negative experience: Our online reservation (confirmed via email, with confirmation number/pricing printed and in hand) was somehow lost. Front desk had no record of the reservation in their computer (made directly on the Inn America- Boise website). Dirty rooms, limited breakfast offerings (cereal, stale pastries, stale bagels...) Bedding in first room was stained. Asked for new bedding down at the front desk. Front desk person said she was the only one working and was too busy to help with bedding- she would simply "upgrade" to a different room. Upgraded room had blood stains on one of the beds, a dirty towel (with pink streaks) was hanging on the hook on backside of bathroom door, and the bathroom sink faucet was dirty/spotted- not clean at all. I wouldn't recommend this hotel for anyone concerned about a measure of cleanliness.

Fantastic experience: Had reservation for Thursday evening to catch an early flight out of Boise on Friday. We checked in late and expressed we would be leaving before breakfast. Brandon was VERY accommodating and sent us to our room with some breakfast items. He made sure we were taken care of. Upon returning on Sunday late evening we stayed another night and was greeted by sweet young gal who also accommodated us way past hours. The next morning we went to grab some breakfast and it was over. Brandon was at the front counter. Once again, he was very accommodating and made us all feel at home. Thank you both for making us feel at home. Your customer service was wonderful. We will be back.

Fantastic experience: I stayed here on my way to Colorado and Brandon was great! He was friendly and helpful and accommodating in a tough situation that I was in. I stayed here again on my way back to Washington and got Brandon again. His customer service was excellent again! Highly recommended when traveling with pets.

Fantastic experience: Nice staff. Clean. And quiet our room faced the airport runway,did not even here they planes

Positive experience: For $80 a night, it was clean, quiet, decent shower, and breakfast to boot. In the pictures it showed 2 beds so I assumed they were queens but it was only a full. The only con was the bed was a little soft. I would definitely stay there again.

Negative experience: After putting me on hold for 15 minutes the lady refused to answer my question "is there enough parking for a trailer" claiming she does not understand me and hung up on me. After the third time calling I gave up Glad did not have a reservation yet

Fantastic experience: Great place to stay! Even though it is located near the airport, we did not hear any planes above. The front desk staff was very friendly and helpful. The room was large and the two double beds were comfortable. We stayed Saturday through Sunday. The breakfast was nicely presented and there were many options. I will definitely stay here again.

Negative experience: This place needs a face lift. No printer, or office. Hair and whatever all over the back of the bed. The front desk person wasnt rude, but pretty sure if you try wearing a mask at this place you will get spit at..least thats how i felt. INN AMERICA dont feel -free- to wear a mask..

Positive experience: Clean hotel. After having an issue the night we check-in, it was "Brandon" who offered to fix things and take care of it, the next morning. We really appreciated his customer service and desire to help. Thanks. Brandon!

Positive experience: It's a nice little hotel in Boise. The room was clean, the bathroom sink was outside the bathroom which we found a little strange, and we loved the big California King bed. The pillows are mediocre and the mattress doesn't feel as thick as other hotels, but for one night it did just fine. They do offer a small breakfast but nothing like a buffet, and they have an outdoor pool and hot tub. I feel it is a little overpriced for their rooms, but other hotels in the area were even more.

Negative experience: The Inn America says it's "pet friendly" but doesn't allow cats. It was loud all night with people yelling in the hallways and in their rooms. The lights from the outside of the hotel were so bright that our room was hardly dark even with the curtains drawn. I will say, it was clean and easy to access from the highway.

Fantastic experience: Friendly staff. Clean facility. Accommodating. Good Continental breakfast w large selection. A mile from airport.

Fantastic experience: Other than the bed being a bit small for 2 people, this place is amazing! The AC worked great. Everything from the lobby to the rooms was very clean. Their breakfast was very nice as well!

Negative experience: We have two homes quite a distance from each other. We travel with our cat between these homes. Since finding that “Pet friendly” hotels only mean dogs, we always call a hotel directly to confirm they take cats. This is exactly what we did with Inn America in Boise when we made our reservation. So we show up after driving for 10 hours only to be told, “We don’t take cats!” They pointed us to Motel 6 next door. We were too tired to try to find other accommodations that time of night. I know many people won’t be affected by this review but Inn America really let us down.

Negative experience: The shower is clogged. It's nasty, I just got done with an 8 hour drive after 3 days of camping and I'll do the other 7 hours of driving without a shower I guess. I don't know how this place has 4.2 stars, guess I'm unlucky

Positive experience: A little over priced. The rooms smelled bad. Also the general manager was very rude. We checked in late at night, and were offered a 10% discount by the employee working that shift. When were checking out the next morning and were ready to pay, the general manager argued and wasn't willing to honor the discount. She even said that the girl working the previous night was only a week old and didn't know her job. Like seriously. Also she claimed that that room normally goes for $195 and it was already discounted although it was stated in the room that the maximum price for this room is only $149.99. Finally they had to honor what they said that, but this incident should not have happened...

Positive experience: Had a last minute stay here on a road trip after our reserved hotel canceled on us. There was limited availability for the night, but we got a 2 bed room for about $150 (includes tax.) The beds were not very comfortable (felt like the mattress was sagging in the middle), but the room as a whole was decent. The best part of this hotel is the free breakfast. There is a very good selection of breakfast foods served from 6am-9am. Check out time is 11 am. Pros: can get room on short notice nice sized rooms pool free breakfast Cons: beds worn must be 21+ to book room

Negative experience: Clean room...? Inn America does not know what that means. The staff seemed to be bothered every time I would ask questions about the room. One of the things that was worse, was that our room only got serviced 1 day out of the total 5 nights I stayed there. Despite hanging the service signage on the door, rather early in the morning since I would go out around 9:00 am and coming back later in the afternoon like at 7:00 pm and the room was never serviced. I spoke several times with the service staff, asking them if they could please service the room, they would always say that the room I was staying in was not on their service list, but they would check with the front. This went on for like two days, and the room was never serviced, and I never received fresh towels. After, I went to the front desk and asked them to please service the room, It was early in the morning, and they said they would send someone up to service it, but it was a big lie. I got back to the room again in the afternoon, and the room was still not serviced. You would expect at least some decent clean up service and fresh towel, specially if you leave the sign out saying you want the room serviced but that was not the case. Do yourself a favor and spend a bit more money in a better hotel/inn that will take care of its guests and provide a clean and welcoming atmosphere. Needless to say, I will not be staying here ever again.

Fantastic experience: Great experience with this hotel. My dad had made reservations with a neighboring hotel and when he arrived at the other around 5pm to check it the room wasn't ready. He walked to Inn America and they were able to accommodate his last minute needs and even helped him cancel his reservation at the other place. Staff was VERY friendly and helpful, the room was nice and clean, overall fantastic place!

Negative experience: We had to make an planned stop in the area so the one good thing I can say is after calling 10 plus hotels this one was the only one with availability. The only room they had was a single so we agreed to make it work for my husband, myself, and our 2 kids. We asked for a cot but they don’t offer those, we asked for extra blankets but they don’t have those either so we got a stack of sheets. We made the room work. Let’s talk about “breakfast” old fruit, off brand yogurt that tastes more like the plastic container it comes in then the actual flavor, frozen sausage patties (I guess your supposed to microwave them yourself, the worst watered down coffee I’ve ever had (guessing since the coffee 24/7 it’s been there awhile) and waffles (which the manager told the staff not to plug in for whatever reason) I’m thinking at $165 for a single bed room I could at least look forward to a gym but nope they don’t have one.

Fantastic experience: This hotel was perfect for one night. Rooms were clean, beds were comfortable, and breakfast in the morning was just what we needed before our last day on the road. It appears a majority of the hotel has been recently remodeled. They have an outdoor pool that looked really nice but unfortunately didn't get a chance to use. Staff were super friendly and helpful. 10/10 would stay here again!

Negative experience: Very close to the airport, check in at any time and very early breakfast but our room was REALLY dirty and the one they changed us to was not a lot better... DISGUSTING!

Fantastic experience: The front desk was more than just helpful, in handling a pet issue we had! The room was clean. The am breakfast offering was fair, but that's more Covid related than the motel's issue. The location was just a 15minutes drive to downtown Boise. No complaints.

Negative experience: Smelliest accommodations I’ve ever stayed in. Our non-smoking room had a VERY strong smell of urine and smoke. Staff did nothing to remedy. Full name should be “(Worst) Inn America”.

Negative experience: There was food pushed under the bed amd the floors were not vacuumed. There was someone else's coffe and drinks left in the refrigerator. It was a dirty room and were suppose to be in a pandemic.