Assist Card Miami

175 SW 7th St STE 2407, 33130, Miami
175 SW 7th St STE 2407
33130, Miami
+1786-437-0100

Opening hours

  • sunday: 0h-0h
  • monday: 0h-0h
  • tuesday: 0h-0h
  • wednesday: 0h-0h
  • thursday: 0h-0h
  • friday: 0h-0h
  • saturday: 0h-0h

Assist Card, a member of the Starr Insurance Companies group, is an organization that offers comprehensive travel assistance. Since 1972, it has expanded over the five continents. Its 74 travellers assistance offices are interconnected with last generation technologies, which guarantees non-stop availability for multilingual assistance 24/7. Its worldwide provider network grants solutions and immediate response in over 190 countries, from a simple doctor’s appointment to more complex eventualities, such as medical transport, baggage location and flight booking, among other services. TRAVEL SAFE, TRAVEL WITH US.

Our comment from TraTraTravel about Assist Card Miami:

Assist Card Miami provides exceptional travel assistance and medical support for travelers. Customers frequently commend their overall efficiency and double down on the importance of having travel insurance while abroad. Many users have reported:

  • Quick and friendly service, with medical professionals arriving swiftly to provide on-site care.
  • Effective telemedicine consultations followed by immediate prescriptions or referrals, ensuring travelers receive timely medical assistance.
  • A highly professional team that provides reassurance during emergencies, particularly amidst difficult health conditions or injuries.
  • Efficiency in handling claims and reimbursements, contributing to a stress-free experience for their clients.

While most reviews praise their speedy service, a few customers experienced delays or issues with claim processing, emphasizing a need for improved communication in some cases. Nevertheless, the overwhelming consensus is that Assist Card is a trusted and reliable partner for travelers, making them a leading choice for travel insurance needs.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Assist Card Miami: Reviews

4.6/5 (200 Reviews)
Roberto Siegrist 1 year ago

Fantastic experience: Quick and efficient service I received from Assist Card for a minor issue, but on an island with limited services. They were precise and efficient. Thank you

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Assist Card Miami

Hello Roberto. Your safety and satisfaction are what matter most to us. Thank you for letting us accompany you on your wonderful journeys!

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Vicky Tannús 1 year ago

Fantastic experience: Kind, fast, and efficient service. Totally recommended for traveling with peace of mind.

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Assist Card Miami

What a pleasure to read reviews like yours! Thank you very much for choosing us.

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Noelia Rossi 1 year ago

Fantastic experience: The doctor was attending to me in 30 minutes. It was very quick and easy. Thank you!

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Assist Card Miami

Hello, Noelia. Thank you very much for your comments. See you on the next trip!

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Gabriela Elias 1 year ago

Fantastic experience: Excellent service, I would definitely hire Assist Card again for my next trip!

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Assist Card Miami

Hello Gabriela. Thank you very much for your comments. See you on the next trip!

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Laura Alvarez 1 year ago

Fantastic experience: Very good response during my last trip in July, when I required in-person assistance for the first time. First through a medical video consultation and then quickly coordinating in-person care at the Riviera-Chablais Hospital where I received excellent care. The reimbursement for medication and laboratory expenses was very straightforward and quick. I recommend having this travel assistance insurance based on my recent experience.

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Assist Card Miami

Hello Laura. We love knowing that we were part of this experience. Your trust is what matters most to us! We hope to accompany you on many more adventures.

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Maru Blanco 1 year ago

Fantastic experience: My son's attention was resolved quickly and efficiently.

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Assist Card Miami

Hello Maru. We love knowing that we provided you with security and support on your journey. We look forward to accompanying you on your next destination!

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Cristina Sales 1 year ago

Fantastic experience: In case of any inconvenience, we know where to turn to receive help to solve it. In my case, I had a respiratory infection, I consulted a doctor online. Through a video call, he responded within a few minutes. The clinician diagnosed me and prescribed the corresponding medication, which was available at the pharmacy for pickup in two or three hours. They also offered to go to an office, but I didn’t think it was necessary. I was in Dublin at that time. Very good attention.

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Assist Card Miami

Hello Cristina. We love to know that we were part of this experience. Your trust is what matters most to us! We hope to accompany you on many other adventures.

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Roger 1 year ago

Fantastic experience: Swift, helpful, and efficient service. The first teleconsultation was done in 5 minutes, and the doctor arrived at my location in 1.5 hours. I received reimbursement for the medications in 7 days, as informed. I recommend the service!

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Assist Card Miami

Hello Roger. Thank you very much for the review. We are very happy to read your comment.

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Fabian Coutinho 1 year ago

Negative experience: Never hire Assist Card from the United States. It's a scam. They end up directing you to a company called Star Insurance, and Assist Card completely washes their hands of everything. Then, to request a reimbursement for anything, they refer you to Star, who are incredibly disastrous to work with; they don't answer the phone, and they don’t manage anything for you. Avoid a problem and don't hire these people.

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Assist Card Miami

Hello Fabian. We are very sorry about what you mentioned. Please send us an email at [email protected] detailing what happened. Also include your Assist Card number/your case number, your full name, and a contact phone number. Thank you.

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matias Porras 1 year ago

Fantastic experience: Everything was great!!! Very good service and they solved everything very quickly!!!

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Assist Card Miami

Hello Matias. It's so nice to read reviews like yours! Thank you very much for choosing us.

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María Eva Plaini 1 year ago

Fantastic experience: It was essential for me to have travel assistance during my vacation in Mexico City; I requested a doctor because I was vomiting and had a lot of headache pain, I couldn't move and it was early morning. The service was quick and very good, through a video call; they were attentive to my symptoms and how I felt. A doctor from my country attends to you, and then a local doctor follows up with you, that is, someone from the area.

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Assist Card Miami

Hello Maria. Your safety and satisfaction are the heart of our work. Thank you for letting us be a part of your amazing journeys!

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Jonatan Astrada 1 year ago

Fantastic experience: Excellent service and quick assistance at home during our trip to Campeche, Brazil.

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Assist Card Miami

Hello Jonatan. Knowing that we contributed to your travel experience fills us with pride. Thank you for trusting us! We will be here, ready for the next adventure.

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Lucia Lacoste 1 year ago

Positive experience: We received attention in Puerto Iguazo, Argentina. It was fast and efficient, they approached our accommodation and provided us with the medical care we needed.

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Assist Card Miami

Hello Lucia. We are very excited to know that we were with you in this experience. Your trust is the most valuable thing for us! We hope to accompany you on many more adventures.

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Paula Pereyra 1 year ago

Fantastic experience: I needed to request medical assistance and the response was immediate. The doctors were excellent... highly recommended.

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Assist Card Miami

Hello Paula. Thank you for choosing us to accompany you on your journey! We are happy to know that you felt safe and protected. We are already looking forward to your next trip!

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guillermo de la puente alfaro 1 year ago

Fantastic experience: It is essential to have health insurance while traveling, like the one you provide, as you never know when it may be needed.

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Assist Card Miami

Hello Guillermo. Knowing that we contributed to your travel experience fills us with pride. Thank you for trusting us! We will be here, ready for the next adventure.

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Juan Aispuru 1 year ago

Fantastic experience: Due to a discomfort I felt during the trip, I needed assistance from the Assist Card service. And really, the attention was excellent; they coordinated a medical visit for me immediately. The doctors who assisted me were excellent professionals, and the human quality from the moment I requested the service until after the consultation was fabulous. You really appreciate the services when you need to use them, and that is my experience, highlighting that when needing the service, the attention was up to what one needs. Congratulations on the excellence of service and thank you very much. Juan

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Assist Card Miami

Hello Juan. Reading comments like yours is what inspires us to keep going. We are very glad to have been part of your journey. See you at the next experience together!

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Paulo Sotomayor 1 year ago

Fantastic experience: To be honest, I hired the travel assistance service with little faith, as I have hired before with other companies and they have not responded to me or complied with the policies they themselves define. Assist Card responded to me quickly without having to wait an eternity on the phone and helped me with my delayed luggage issue. Finally, my luggage arrived after a week and this company responded to me with the guarantee. I will definitely hire them again and recommend them for when you travel.

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Assist Card Miami

Hello Paulo. We're very excited to know that we were with you in this experience. Your trust is the most valuable thing for us! We hope to accompany you on many more adventures.

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Fabiola Padilla 1 year ago

Fantastic experience: The only thing I can say is that I was reluctant to buy the insurance because I thought nothing would happen to me, and now I am very grateful to have it since I fell and injured my ankle on a walking tour. The service offered by Assist Card is really fast and efficient; they sent me to a good hospital very close to where I was staying. I definitely recommend it; they have different plans according to your budget, and their service is excellent. Thank you for everything!

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Assist Card Miami

Hello Fabiola. Knowing that we contributed to your travel experience fills us with pride. Thank you for trusting us! We will be here, ready for the next adventure.

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Marcos compagnucci 1 year ago

Fantastic experience: I will be brief. I hired assist card because it was the best cost-benefit option among the 4 options I was offered. I had to use the service during my vacation due to a significant allergy and I had no problems at all. This was in the Dominican Republic. I will hire them again on my next trip.

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Assist Card Miami

Hello Marcos. Knowing that we contributed to your travel experience fills us with pride. Thank you for trusting us! We will be here, ready for the next adventure.

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Hector María Maya 1 year ago

Fantastic experience: I AM VERY SATISFIED WITH THE ATTENTION. IN ROME, I RECEIVED YOUR CALL EVERY DAY TO CHECK HOW I WAS DOING.

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Assist Card Miami

Hello Hector. Knowing that we contributed to your travel experience fills us with pride. Thank you for trusting us! We'll be here, ready for the next adventure.

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Laura Ortega Jimenez 1 year ago

Fantastic experience: Incredible service, definitely very much needed for any setback abroad! It provides you with the peace of mind you need.

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Assist Card Miami

Hello Laura. We are delighted to know that you felt safe and accompanied on your journey. We eagerly look forward to accompanying you on your next destination!

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Leticia Noto 1 year ago

Fantastic experience: On my recent trip to Peru, upon arriving in Cusco, I felt very unwell due to the altitude; it affected me greatly. I traveled alone, and really from Assist Card, from the moment I called for assistance until they discharged me, I was very well accompanied and taken care of. Both from Assist, their operators, and the doctors were all excellent, and in the clinic (the staff there, nurses, and assistants as well) where I was. Everyone was excellent and I was very well taken care of. I am very satisfied and would recommend traveling with Assist Card.

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Assist Card Miami

Hello Leticia. Your safety and satisfaction are at the heart of our work. Thank you for letting us be part of your amazing journeys!

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Federico Norte (Norte Trekking) 1 year ago

Fantastic experience: I was attended to at Plata del Carmen, Mexico. Excellent professionalism and quick response. Highly recommendable

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Assist Card Miami

Hello Federico. Knowing that we contributed to your travel experience fills us with pride. Thank you for trusting us! We will be here, ready for the next adventure.

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Kevin Mateo Salazar 1 year ago

Fantastic experience: I had an accident at the On Vacation Girardot Resort and the activation of the insurance was quick, and I was attended to without any problem. They communicated with me at all times to see how my care was going.

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Assist Card Miami

Hello Kevin. Your safety and satisfaction are at the heart of our work. Thank you for letting us be a part of your amazing journeys!

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Agustin Merello 1 year ago

Positive experience: I requested a doctor at 10 am (they told me he would arrive around 7 pm) incredible 9 hours delay. They sent me to a lab almost an hour away from where I was at 10 am. I went to one closer and paid for it, now I will request a refund.

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Assist Card Miami

Hello Agustin. We are very sorry about what you are telling us. Please send us an email at [email protected] detailing what happened. Also include your Assist Card / CASE ID number, your full name, and a contact phone number. Thank you.

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Catalina Arroyo 1 year ago

Fantastic experience: I hired Assistcard for my trip to Hawaii where 13 days ago I had a surprising accident while surfing; another surfer hit me hard with the nose of his board on my knee, leaving me with an open wound. I contacted my travel insurance through the app and received impeccable service. In less than an hour I was attended to via telemedicine, during which the doctor addressed all my fears, and the next day Assistcard indicated where I should go for in-person medical care. The center was close to where I was staying and of very good standard. The doctor conducted a thorough medical history, a completely relevant physical examination, after which he carried out a medical intervention and provided a very high-quality dressing, giving me supplies for my future dressings including antibiotics. To rule out any fracture in my knee, he sent me for an x-ray to an imaging center he trusted; despite the fact that this place was not included in the list of centers with which Assistcard had an agreement, they made it possible for me to be attended to as soon as possible there, paying the entire amount for both services directly to the healthcare providers. Fortunately, I did not have a fracture and my wound is healing very well. Assistcard accompanied me throughout the process in a friendly manner, showing concern to complete all stages of the healthcare process. I will definitely hire them again for my future trips.

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Assist Card Miami

Hello Catalina. Reading comments like yours is what inspires us to keep going. We are very happy to have been part of your journey. Until the next experience together!

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Gerardo José Kuyumdjian 1 year ago

Fantastic experience: It is essential to hire a travel assistance service and not just the one provided by credit cards, because if something happens to you abroad, medical care is really very expensive. I advise taking additional coverage above $200,000 to avoid any surprises. And really, Assist Card has responded to me in a very professional manner every time I've needed them, and I have felt supported at all times by their representatives who follow your case until the end. Really very good service.

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Assist Card Miami

Hello Gerardo. Knowing that we contributed to your travel experience fills us with pride. Thank you for trusting us! We will be here, ready for the next adventure.

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Camilo Gay 1 year ago

Fantastic experience: Half an hour after contacting you, a doctor got in touch and sent me the prescription with her diagnosis, and I was able to buy the medication. The service is spectacular.

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Assist Card Miami

Hello Camilo. We are thrilled to know that we were by your side on this journey! Your well-being is our priority. Until the next trip!

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Monica Amare 1 year ago

Fantastic experience: I recently went on vacation and my husband had a medical emergency; thanks to my travel insurance Assist Card, he was attended to in time. It is a wonderful insurance, I highly recommend it.

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Assist Card Miami

Hello Monica. Thank you for choosing us to accompany you on your journey! We are happy to know that you felt safe and protected. We are already looking forward to your next trip!

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Laura Zwaig 1 year ago

Fantastic experience: Trip to Brazil with my 3 grandchildren and on the last day the youngest felt unwell... I contacted Assist Card and they immediately assisted me, sent a doctor to the hotel, and now they are going to reimburse me for the expense I had on medications... it was a great relief to have that support in an unknown place... I am grateful for the excellent attention I received.

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Assist Card Miami

Hello Laura. We are very excited to know that we were with you in this experience. Your trust is the most valuable thing to us! We hope to accompany you in many more adventures.

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Bernard Reijnst 1 year ago

Fantastic experience: Assist Card works very well. The service was fast and effective. Traveling outside of Chile without assistance insurance is a big problem. Everything must be paid in cash and it is very expensive. If you don't pay, they won't attend to you. It's that simple. It is absolutely worth hiring the service.

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Assist Card Miami

Hello Bernard! Thank you for allowing us to be part of your travels! Taking care of you is what motivates us every day. We eagerly look forward to accompanying you on your next destination!

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Wilson Acosta 1 year ago

Negative experience: It doesn't work, they don't want to work on claims.

Assist Card Miami

Hi Wilson. We are very sorry to hear about your comments. Please send us an email to [email protected] detailing what happened. Also include your Assist Card number / CASE ID, your full name, and a contact phone number. Thank you.

Tom Hofmann 1 year ago

Fantastic experience: Don't even consider traveling without some kind of medical insurance! You might be in for a world of hurt for even simple problems! These guys offer a really, truly excellent service and are incredibly friendly to boot!

Assist Card Miami

Hello Tom. We are very excited to know that we were with you in this experience. Your trust is the most valuable thing for us! We hope to be with you in many more adventures.

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Maite Cea 1 year ago

Fantastic experience: I requested attention at 7:00 PM, and five hours later, I had a specialist doctor at my doorstep. Two days later, I was already in full recovery. Good service.

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Assist Card Miami

Hello Maite. Thank you for choosing us to accompany you on your journey! We are happy to know that you felt safe and protected. We are already looking forward to your next trip!

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Marisa Varela 1 year ago

Positive experience: I had conjunctivitis with complications in Rio de Janeiro, they responded quickly to my request, evaluated me, and referred me to an excellent ophthalmology clinic in Barra de Tijuca. The two professionals who attended to me in both consultations were excellent, just a bit far as I was in Copacabana.

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Assist Card Miami

Hello Marisa. Your safety and satisfaction are the heart of our work. Thank you for letting us be part of your amazing journeys!

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Alexandre Rodrigues 1 year ago

Fantastic experience: I needed medical assistance abroad and was very well guided by the assistants in Brazil about which hospital to look for. I received reimbursement even before returning to Brazil. Excellent

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Assist Card Miami

Hello Alexandre. Thank you very much for the review. We are very happy to read your comment.

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Ana Prieto 1 year ago

Fantastic experience: Having travel insurance has always been useful for me. The doctors are always attentive from the first contact until after the care. Great willingness to assist me and resolve my doubts. I recommend it and I always use it.

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Assist Card Miami

Hello Ana. We are delighted to hear that you felt safe and accompanied on your journey. We eagerly look forward to accompanying you on your next destination!

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Diego Alvarez 1 year ago

Fantastic experience: Excellent service, they sent a doctor to my accommodation and even reimbursed the expenses for prescribed medication, they exceeded my expectations with the speed at which they handled my case, I will definitely hire them again.

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Assist Card Miami

Hello Diego. We are very excited to know that we were with you in this experience. Your trust is the most valuable thing for us! We hope to accompany you in many more adventures.

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Ana Lopez 1 year ago

Fantastic experience: Thank you assist card for your attention and follow-up during my trip to Italy. I felt calm at all times, they exceeded my expectations with their service, I will never get tired of recommending them and I will obviously hire them again on my next trip. I recommend everyone to hire this service.

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Assist Card Miami

Hello Ana. We are delighted to know that you felt safe and accompanied on your journey. We eagerly look forward to accompanying you on your next destination!

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Paulina Díaz Fuentealba 1 year ago

Fantastic experience: Having purchased insurance kept me calm during the trip, as I knew I could turn to it in case of any unfortunate events regarding my health or my luggage.

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Assist Card Miami

Hello Paulina, good day. We are delighted to know that you felt safe and accompanied on your trip. We eagerly look forward to accompanying you on your next destination!

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maria eugenia Cooper 1 year ago

Fantastic experience: The care at the health center was spectacular, everything worked, and I also appreciate Assist Card's concern, so I recommend it.

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Assist Card Miami

We are very excited to know that we were with you in this experience. Your trust is the most valuable thing for us! We hope to accompany you on many more adventures.

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Raquel McGrath 1 year ago

Fantastic experience: My elderly parents are visiting the USA on what was supposed to be a vacation trip. Thanks to Assist Card, my dad received excellent emergency care for an unexpected situation and they covered absolutely all expenses. It was worth every penny of our insurance and more. Thank you, Assist Card!

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Assist Card Miami

Knowing that we contribute to your travel experience fills us with pride. Thank you for trusting us! We will be here, ready for the next adventure.

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Bian Pet 1 year ago

Negative experience: Scammers, I requested a refund for a policy that I got wrong, I started a claim 2 months ago and you are doing the impossible to not return anything!! when I needed medical assistance you told me i was not covered and when i requested the money back you just dont want to refund

Assist Card Miami

Hello Bian, good morning. We are very sorry to hear what you have mentioned. Please send us an email at [email protected] detailing what happened. Also include your Assist Card / CASE ID number, your full name, and a contact phone number. Thank you.

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Eduardo Russo 1 year ago

Fantastic experience: I have used Assist Card's medical assistance service twice while I was abroad, and I must say that the service was excellent. In both situations, the doctor arrived quickly at the hotel where I was staying to attend to me, highlighting their efficiency in resolving the health issues I had. I highly recommend Assist Card's service and emphasize the professional quality of their doctors.

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Assist Card Miami

Hello Eduardo, good day. We are very excited to know that we were with you in this experience. Your trust is the most valuable thing for us! We hope to accompany you on many more adventures.

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Miriam Torres 1 year ago

Fantastic experience: Excellent attention and service. I used the service that I contracted, Assist Card, on my trip to Turkey, and thanks to the attention received, I was able to return home without any health issues. The medical service arrived on time, and the care they provided was excellent.

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Assist Card Miami

Hello Miriam. Knowing that we contributed to your travel experience fills us with pride. Thank you for trusting us! We will be here, ready for the next adventure.

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Luis Sierra 1 year ago

Fantastic experience: We have traveled with my wife on several occasions, through America and Europe, using Assist Card insurance and others. This time it was the first time we had to use it (I am 71 years old and have pre-existing conditions), and the attention from the beginning, through the Assist Card app and then by phone was excellent, referring me to a first-class hospital, São Lucas, in Copacabana, Rio de Janeiro where the care was extraordinary. Thank you very much to everyone.

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Assist Card Miami

Hello Luis. Thank you for choosing us to accompany you on your journey! We are happy to know that you felt safe and protected. We are already looking forward to your next trip!

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LUZ MABY TRIANA 1 year ago

Fantastic experience: Excellent medical care that my mother received in Canada, thanks to the coverage provided by AssistCard!

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Assist Card Miami

Hello Luz! Thank you for choosing us to accompany you on your journey! We are happy to know that you felt safe and protected. We are already looking forward to your next trip!

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Angelica Marìa Loza Castillo 1 year ago

Fantastic experience: Very good medical assistance and support through WhatsApp, the doctor who made the home visit, Dr. Gonzalez, was very formal and provided us with very good and prompt attention.

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Assist Card Miami

Hello Angelica. We are very excited to know that we were with you in this experience. Your trust is the most valuable thing for us! We hope to accompany you on many more adventures.

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María Jesús Acuña Reyes 1 year ago

Fantastic experience: The assistance received was timely and appropriate. The doctor kindly left me the necessary medication to overcome the health issue. I recommend it.

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Assist Card Miami

Hello Maria. We are delighted to know that you felt safe and supported on your journey. We look forward to accompanying you on your next destination!

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Victor 1 year ago

Fantastic experience: You never know what health setback may happen to you. It's essential to have insurance, but the best thing is not to have the need to use it; however, if you need attention, it is of utmost importance to be attended to in a timely manner. I needed it and was very well taken care of.

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Assist Card Miami

Hello Victor. Knowing that we contributed to your travel experience fills us with pride. Thank you for trusting us! We will be here, ready for the next adventure.

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orlando orlando 1 year ago

Fantastic experience: I purchased the plan for the first time and I approved it. Despite some difficulty in contacting them, perhaps more on my part, my wife and I received the necessary service at the location we chose.

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Assist Card Miami

Hello Orlando. We were very happy to read your comment. Thank you very much for the review.

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William M. 1 year ago

Fantastic experience: The assistance helped me a lot, I urgently needed medication and they helped me quickly, in less than two hours I already had the prescription given by a doctor from the USA. I liked it quite a bit.

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Assist Card Miami

Hello William. Your comment motivates us! It is an honor to be your ally on every journey. We will be here for the next time you decide to explore the world.

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RedBoxOne 1 year ago

Fantastic experience: Good

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Assist Card Miami

Thank you for your review!

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Lucia Pozo 1 year ago

Fantastic experience: EXCELLENT!!!!

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Assist Card Miami

Hello Lucia. Thank you very much for the review. We are very happy to read your comment.

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Stephanie Tramontin Shinoki 1 year ago

Fantastic experience: I got service quickly through the app (online consultation). The prescription was also sent to the nearest pharmacy of my choice. Everything was very simple and easy, good service, friendly doctors.

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Assist Card Miami

Hello, Stephanie. Thank you very much for choosing us!

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Adela Torrado 1 year ago

Fantastic experience: I have had Assistcard travel insurance with annual renewal for many years, and whenever I have needed it, they have responded in a professional and dedicated manner. I recommend it.

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Assist Card Miami

Hello Adela. Thank you for allowing us to be part of your travels! Taking care of you is what motivates us day by day. We eagerly look forward to accompanying you on your next destination!

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Graciela Viera 1 year ago

Fantastic experience: Everything worked normally and just upon our arrival at the hotel where we were starting our vacation. They indicated where to go and called on 2 subsequent occasions to check on how my husband was doing. It gave us peace of mind.

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Assist Card Miami

Hello Graciela. Thank you for allowing us to be a part of your travels! Taking care of you is what motivates us day after day. We look forward to accompanying you on your next destination!

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Alejandro Romano 1 year ago

Fantastic experience: A spectacular place, jungle, beach, wildlife, Manzanillo lime. Rest and pleasure. Avoid going during Holy Week, it gets crowded with cars and people!!!

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Assist Card Miami

Hello Alejandro. We are delighted to hear that you felt safe and accompanied on your journey. We eagerly look forward to accompanying you on your next destination!

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Melina Santa Maria 1 year ago

Fantastic experience: I arrived in Maceio, but my suitcase didn't. I immediately went into the AC app and they provided me with the information I needed to request at the airport before leaving so I could move forward with the claim. The next morning, I received a call from AC informing me of compensation amounts until my suitcase appeared. When it finally showed up, I logged back into the APP and submitted the information for the reimbursement that was due to me. Within 7 days, I had that money in my bank account. Quick. Easy. Nobody wants to be without their suitcase, but in such a situation (which can happen to anyone), it's nice to have financial support to cover those unexpected purchases! Very satisfied with the service.

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Assist Card Miami

Hello Melina. Knowing that we contributed to your travel experience fills us with pride. Thank you for trusting us! We will be here, ready for the next adventure. Regards.

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Marina Girard 1 year ago

Fantastic experience: As person living in the USA and having Medicare as my health insurance with supplemental policy… I highly recommend obtaining travelers health insurance policy. My mother used Assistcard once in the Emergency Room and later on as an inpatient in a hospital abroad. We are extremely satisfied with the professional and quick assistance we had with Assistcard. I highly recommend this insurance and a must to obtain when traveling!

Assist Card Miami

Hello, Marina. We are very happy to read you. Thank you for your review. Best regards.

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Elis Costa 1 year ago

Fantastic experience: The health insurance was essential for our trip as we left well and my son arrived in Natal with a fever and cough... after two days he asked to go only to the doctor and the doctor came to the hotel, quick and efficient service. I definitely recommend it! And now I only travel with their insurance.

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Assist Card Miami

Hello, Elis. Thank you very much for choosing us!

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Francisco Palma Soto 1 year ago

Fantastic experience: In every trip, there is always the possibility that our health may be affected as we encounter conditions that our body is not accustomed to, such as food, climate, falls, among others. Unfortunately, on several occasions I have fallen ill, but thankfully I always travel with insurance and because of that, I travel peacefully, knowing that they are there to assist me, especially since most of the time I travel alone and they are a great support. In all my trips, I have always used Assist Card and I assure you that they have never let me down, which is why I recommend them 100%.

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Assist Card Miami

Hello Francisco. Your comment motivates us! It is an honor to be your ally on every journey. We will be here for the next time you decide to explore the world.

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Luis Lezama 1 year ago

Fantastic experience: The attention I received for my shoulder injury was very quick and secure. The three contacts I had were in Spanish, my language, which provides a lot of peace of mind.

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Assist Card Miami

Hello Luis. Thank you very much for taking the time for this review. We really appreciate it. Best regards.

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Galia Amoretti 1 year ago

Fantastic experience: I always traveled with travel insurance taken out. Luckily, I never used them, but on this last trip, I really needed it, and it was with Assist Card. I recommend them because the assistance was immediate; there was support from the operator, and the doctor called me within 10 minutes, it being 3 AM. I will hire travel insurance again, and from this last one on, only with Assist Card!

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Assist Card Miami

Hello, Galia. We are very glad to hear from you. Thank you for your review. Regards.

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Zulay Jimenez Gomez 1 year ago

Fantastic experience: During my trip to San Andrés, I got sick and used Adssist Card services. Effective and timely medical assistance. Thank you.

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Assist Card Miami

Hello Zulay. The satisfaction and health of our travelers are always the most important to us, we are glad to accompany you on every adventure. Regards.

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Jeannete Villagómez 1 year ago

Fantastic experience: Hello, I want to share my experience with Assist Card. Whenever I travel, it accompanies me; I never needed to use it, but on my trip to Mexico, I acquired insurance for my grandson and his parents. This trip was not the most pleasant as my grandson (4 years old) fell ill. From the moment we communicated via WhatsApp to Assist Card, the response was immediate, and then they called us to ask questions related to the case (symptoms, age, country, hotel address, room number) and to make the necessary arrangements for the doctor to visit us. The doctor had the necessary patience for my grandson to feel comfortable enough for him to be examined. Dr. Martín Suaréz Beltrán was excellent in care and provided an accurate diagnosis. I don't want to go on too long in my account, but I HIGHLY RECOMMEND this travel insurance. Many thanks to the Assist Card staff and the professionals (doctors). GREAT TEAM AND EXCELLENT COORDINATION.

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Assist Card Miami

Hello Jeannete. The satisfaction and health of our travelers are always the most important to us, we are glad to accompany you on every adventure. Regards.

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Maria Das Dôres Silva Nóbrega 1 year ago

Fantastic experience: We needed and used the medical assistance from Assist Card. In all our requests, we received the necessary assistance, with proper guidance and referrals. It was definitely worth it! I recommend Assist Card for travelers in Europe. Although we encountered some communication difficulties in a few contacts due to the internet, the team always got back to us via email, phone, or scheduled a new appointment with the doctor.

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Assist Card Miami

Hello, Maria. Thank you very much for the review. We are very happy to read your comment.

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Isaac Fajgenbaum 1 year ago

Fantastic experience: Excellent service. I have my annual Assist Card that covers me on all my trips. I had to use it for the first time on my trip to Venezuela. I fell on the street and had a large wound. After speaking with the Assist Card agents in Venezuela, they referred me to the best clinic, El Avila, where they treated me, took care of the wound, and I didn't have to pay anything at all! I recommend it with my eyes closed!

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Assist Card Miami

Hello, Isaac. We greatly appreciate you taking the time to share this review. Thank you for trusting us with the peace of your trip. Best regards!

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Nelly Gonzalez 1 year ago

Fantastic experience: It is very important to have health insurance when traveling. I decided to buy the Assist Card policy for my trips and I do not regret it. I needed it on my last trip and the service was efficient, quick, and excellent. On my next trip, I will buy it again. A thousand thanks to all the Assist Card staff for being attentive to my health.

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Assist Card Miami

Thank you for trusting us, Nelly, it is a pleasure to accompany you on your adventures! Best regards.

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Maria Duarte 1 year ago

Fantastic experience: For me, having my travel insurance with Assist Card has been very satisfying. I always travel with insurance, but I had never used it. However, I used it on this trip to Europe, and Assist Card provided me with excellent support. All the people who assisted me were wonderful. Thank you very much; I recommend Assist Card 1000%. Thank you.

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Assist Card Miami

Hello, Maria. We really appreciate you taking the time to share this review. Thank you for entrusting us with the peace of your trip. Best regards!

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Juliana Ribeiro 1 year ago

Fantastic experience: I recommend assist card 100%! I was very well attended. They managed to solve my problem with great effort and dedication! Kindness and excellent treatment. Highly recommended!

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Assist Card Miami

Hello Juliana. Thank you very much for the review. We are very happy to read your comment.

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Cristián Beltrán Valenzuela 1 year ago

Fantastic experience: It has been essential for my family to have support in health-related emergencies. Asist Card has worked excellently.

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Assist Card Miami

Hello Cristian. The satisfaction and health of our travelers are always the most relevant for us, we are glad to accompany you on every adventure.

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George Sanches 1 year ago

Fantastic experience: I have always taken insurance on my trips, but upon returning I thought: I spent money for nothing. I just traveled to Doha, I took the insurance recommended by the broker André Cassineli, and I needed to use it. It was the best investment I made. Service and coverage rated 100. Thank you Assist Card.

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Assist Card Miami

Hello George. The satisfaction and health of our travelers are always the most relevant for us, we are glad to accompany you on every adventure. Regards.

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Diana Carolina Mosquera Villanueva 1 year ago

Fantastic experience: Assist Card helped me on my trip to France when I had a dental emergency and was in a lot of pain. They were able to assist me quickly so I could receive care. Thankfully, everything went very well, I recommend it!

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Assist Card Miami

Hello Diana. The satisfaction and health of our travelers are always the most important to us, we are glad to accompany you in every adventure. Regards.

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Carlos Posada 1 year ago

Fantastic experience: We were traveling in the USA and both my wife and I caught a bad cold. We contacted ASSIST CARD and within a few hours a doctor visited us at our accommodation, examined us, and prescribed medication, allowing us to start our recovery process without going to hospitals and without any additional payment. We consider the service excellent.

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Assist Card Miami

Hello, Carlos. The satisfaction and health of our travelers are always the most relevant for us, we are glad to accompany you on every adventure. Regards.

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Carol Johanna Martinez 1 year ago

Fantastic experience: My 6-year-old son got sick on the second day of our vacation. Thanks to the timely attention from the insurance, we managed to have a calm rest of our vacation with our son recovered with the prescribed medications.

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Assist Card Miami

Hello Carol. The satisfaction and health of our travelers are always the most important to us, we are glad to accompany you on every adventure. Regards.

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Lucia Trindade 1 year ago

Fantastic experience: I have been traveling for a while and I always choose Assist card. It makes me feel safe. When I need it, they helped me so quickly. I prefer to care about other things when I travel.

Assist Card Miami

Hello Lucia. It's great to read reviews like yours, thank you for choosing us! Best regards.

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Sérgio Leal 1 year ago

Fantastic experience: The best travel insurance option available. Efficient service, including a doctor’s visit to the hotel. In addition to the teleconsultation, which was super important. We have been using this insurance for a few years and hope they continue with this excellence in service and service delivery.

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Assist Card Miami

Hello, Sergio. Thank you very much for your time in this review. We really appreciate it! Have a good trip!

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Walter Pereira 1 year ago

Fantastic experience: At 85 and about to turn 86 on a trip to Europe, I opted for the travel insurance from Assist Card. I lost my balance and fell. I contacted Assistance, and I was attended to via video. The doctor who assisted me was super attentive and precise in the solution. Following that, I received emails and WhatsApp messages instructing me on the steps to take. I was directed to the nearest hospital, where I also received excellent service and guidance. I made the payment requested by the assistance. With the receipts in hand, including the medication purchased at the pharmacy, through the Assist Card website, I filled out and sent all the photos of the required documents, and today I inform you that I was reimbursed through my bank account. I report with satisfaction the attention given so that, just like me, people over 85 years old who enjoy traveling and living life can trust, without fear, in Assist Card! On my behalf and on behalf of my wife, THANK YOU ASSIST CARD TEAM (From the employee who processed and completed my registration moments before departure, to the one who processed the reimbursement).

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Jesica Viera 1 year ago

Fantastic experience: It exceeded my expectations regarding medical assistance. In a moment when you are far from home, there is nothing better than knowing that you are protected and can count on an excellent team that is always attentive to your needs.

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Assist Card Miami

Hello, Jesica. Thank you very much for this review. We are very happy to hear from you.

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Albino Queiroz 1 year ago

Fantastic experience: Excellent service and professionalism. I have been a client of Assist Card for several years and I do not travel without my insurance. I have needed it twice and have always been attended to within my expectations. I thank the entire Assist Card team and I recommend.

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Assist Card Miami

Hello, Albino. We were very happy to read your comment. Thank you very much for the review.

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Silvana Medina 1 year ago

Fantastic experience: I really want to highlight the humanity and speed with which the Assist Card team responded to me. I required services in an urgent situation, and the attention provided was diligent and efficient. I was being assisted within minutes of my call. Thank you!!!

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RMMarinho Marinho 1 year ago

Fantastic experience: While traveling through Asia, I needed medical assistance for a simple exploratory consultation. I was very well attended by the technical and medical support provided in my case, efficiently and quickly. I can only thank for the treatment given to my case. Thank you to everyone on the team for their work.

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Silvia Perdomo 1 year ago

Fantastic experience: Undoubtedly, having travel insurance is as important as having a passport. Unexpected events, big or small, are commonplace. I had never used it before, but on my last trip, I had a health issue, nothing serious, but it needed to be resolved. And luckily, my expectations regarding the insurance were pleasantly met!

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Agustina Razquin 1 year ago

Fantastic experience: I purchased health insurance to go to Buenos Aires and honestly, I found the operator's assistance excellent. She was empathetic to my situation and efficient in her work. The ambulance was at the place where I was staying in 20 minutes. Luckily, I recovered quickly thanks to the correct diagnosis from the doctor and the nurse. Without a doubt, I recommend Assist Card health insurance.

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bernardita contreras 1 year ago

Fantastic experience: Excellent service...1000% recommended, my son and I felt unwell in Arica, Chile and they arrived on time to assist us...super fast and reliable, I loved this insurance and they were attentive to everything after the care...they prescribed medications we had to buy but a few days later everything was reimbursed..... I loved this service. I recommend it.

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Carolina Sande 1 year ago

Fantastic experience: If you travel, don't hesitate to get medical insurance, it's essential. Recently, my family and I returned from Rio de Janeiro and 4 days before our vacation ended, my son Joaquín suffered from Otitis. The service we received from Asist Card was very good, quite prompt; at first, they insisted on a telephone medical consultation, but we demanded an in-person consultation given the circumstances, and there was no issue in accommodating our request. The doctor was an hour late than expected, but the service was excellent and very kind (Doc Brazil). We purchased the prescribed medication at a pharmacy of our choice and requested reimbursement through the Asist Card app, which was very simple and practical to use. By the fifth day of receiving treatment, Joaquín was recovered. So we are grateful.

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Jose Manuel Sepulveda 1 year ago

Fantastic experience: Excellent attention and response time, I was a bit unsure when it came to hiring but it was a wise decision. The insurance staff was very attentive from the very first moment and the doctor arrived at my home within minutes to assist me. Easy to use and very timely. Thank you very much.

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Nora Hilda Velazquez Jimenez 1 year ago

Fantastic experience: Hello, I am Nora Hilda Velázquez Jiménez, I am a frequent traveler. My last trip was to Dubai and I had serious health problems and even underwent surgery. Thanks to the insurance I bought from Assist Car, I was able to return to my home country without any debt.

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Lucas Pinheiro 1 year ago

Fantastic experience: Best travel insurance service I've ever had!! The doctor in Thailand was excellent. I highly recommend it!

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Martha Rentería 1 year ago

Fantastic experience: The care received was warm and friendly from the treating doctors. I believe it is very important to have health insurance while traveling because we are not exempt from any eventuality that may arise. Once again, I reiterate my gratitude for the care provided.

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María Cristina Beltramelli 1 year ago

Fantastic experience: Hello, I had an excellent experience with Assist Card. I was at the beach in Brazil and requested medical assistance. They quickly conducted a video call and referred me to a doctor who checked the symptoms presented and prescribed the corresponding medication. They were at my service if I needed to return for services... I felt supported and was able to quickly resolve my health issue. Thank you very much!!

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edgar miguel acero sanchez 1 year ago

Fantastic experience: As with any insurance, the ideal situation is not having to use it. But when an incident occurs, it is a relief for the insured to have the insurer's support to face that situation. In my case, it was a medical emergency abroad while on vacation, where I was provided with the necessary assistance.

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JORGE LLUNCOR CARVAJAL 1 year ago

Positive experience: Dear sirs: I appreciate the timely and efficient attention you provided me. In the laboratory, they ruled out Covid and detected Influenza, offering me immediate treatment, avoiding complications and a possible hospitalization. In a few days, I stopped feeling unwell and regained my health.

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Silvana Calle Vargas 1 year ago

Fantastic experience: The service from Assist Card is spectacular, fast, diligent, friendly, the personalized service that any customer wants to have. I feel very happy to have had the support of a company like this, I never felt alone. Thank you.

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Carlos Raúl Villalba 1 year ago

Positive experience: Travelers of the world: after experiencing the help of Assist Card on a trip abroad, I want you to know something: Never travel without your Assist Card: the help that Assist Card provided me during my recent vacation in Brazil was incredible. I am happy to have had an Assist Card. I am very grateful to the Assist Card team! Blessings and heartfelt thanks. Carlos Raúl

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marcelo peyrou 1 year ago

Fantastic experience: Fortunately, the problem was not serious but it should be noted that the Assistcard team was very efficient and the doctors who assisted us did so with great seriousness and professionalism. Thank you for everything

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Gml Gml 1 year ago

Fantastic experience: My experience was quite satisfactory, the Assist Card team was excellent and timely. They were always attentive to the calamity that occurred abroad both with me and my family. It is in these moments that one appreciates this company.

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Selma Leme 1 year ago

Fantastic experience: I was promptly attended to by responsible and competent professionals, both by the doctor from Brazil through telemedicine and by the doctor at the clinic in London. I recommend.

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Omar Eduardo Martinez Carrillo 1 year ago

Fantastic experience: Excellent travel assistance! 100% recommended. The staff is always very attentive and willing to help and follow up on cases.

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