TRAVEL01

366 N Broadway # 410, 11753, Westbury
366 N Broadway # 410
11753, Westbury

Opening hours

  • sunday: 0h-0h
  • monday: 0h-0h
  • tuesday: 0h-0h
  • wednesday: 0h-0h
  • thursday: 0h-0h
  • friday: 0h-0h
  • saturday: 0h-0h

Our comment from TraTraTravel about TRAVEL01:

TRAVEL01 is a travel agency that has received mixed reviews from customers. While some users highlight positive experiences with individual agents, noting their helpfulness and professionalism, others report significant issues with the booking process that lead to frustration and financial loss.

  • Positive experiences: Several customers praised agents like Emily, Breeze, and Derick for their efficiency, patience, and exceptional customer service. Many noted that these agents made the booking process smoother and less stressful.
  • Challenges faced: A common complaint among users is the practice of bait-and-switch pricing. Customers reported booking flights at one price only to receive calls shortly thereafter stating the ticket was unavailable unless they paid considerably more. Several users expressed frustration at being denied refunds and reported feeling trapped into paying extra fees.
  • Recommendations: While some customers recommend reaching out to specific agents for their helpfulness, the overall sentiment urges potential customers to be cautious. It’s advised to seek travel arrangements through more reputable agencies or directly with airlines to avoid complications.

In summary, while TRAVEL01 has commendable staff members who can assist effectively, numerous negative experiences make it crucial to evaluate options carefully before booking travel through them.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

TRAVEL01: Reviews

2.5/5 (199 Reviews)
Bsjs Jsjsjsks 8 months ago

Negative experience: A complete rip off, spent over 4000 dollars checked in 2 days in advanced to make sure tickets were viable and they were up until the day of the flight, left me and my family stranded a few days before Christmas

Enes Alibegic 8 months ago

Fantastic experience: "I had a wonderful experience with Emily while purchasing tickets. She was incredibly helpful, patient, and made the process smooth and stress-free. Her professionalism and friendly attitude truly stood out. Thank you, Emily, for making it so easy! Highly recommend!"

Lee Gross 9 months ago

Fantastic experience: My prior reservation for Christmas Week was cancelled, I was worried I could not go to Mexico but Breeze helped me a lot by finding another flight very similar to the one cancelled, though it cost much more at least I'll be able to be with family and am very grateful for Breeze's help turning a lemon into lemonade, thank you.

Kevin Lewis 9 months ago

Fantastic experience: The agent I talked to was very helpful with the changes I needed to make to my trip, I believe her name was Breeze. The experience was quick and easy. Thank you

Anesta Stewart 9 months ago

Positive experience: Not the greatest service but got some satisfaction. Thanks MrMark Martin

Alison Pampinella 9 months ago

Fantastic experience: Wow!!!Derick was the best customer service representative I’ve had in a very long time!!!!!! My experience working with Derick at Travelo1, was truly the BEST I have ever had!!! The customer service I received from him was amazing. Derick was able to help me find the right flight for my family, he did all of the booking and even helped fix a mistake that I caused. His communication with me was unparalleled. I have never had anyone show as much consideration and patience during a booking process. I will forever be a loyal customer, because of this experience!!! I can’t wait to tell all my friends and family to call Derick for their travel arrangements. Thank you Derick and Travelo1!!!

Dan Saidman 9 months ago

Negative experience: I was sold a standby ticket. No advice check-in, no seat selection and nothing but hassle at the check-in counter. I was lucky to get where I was going. Buyer beware but I saved some cash but not worth the hassle.

Tiffany G 9 months ago

Negative experience: They made me pay an extra $1000 from what I paid online, called at 5am on a Saturday and then called 2 hours later after charging me half to say I need to give them my debit card info as they don’t take Discover. But the airline lists Discover as an approved card and they already took out a grand! She was so frustrated that I wouldn’t do it, she hung up on me. Absolutely awful experience. If the price is too good to be true, it’s a scam.

Joan Wagstaffe 9 months ago

Fantastic experience: Mark is the best was looking for tickets and mark was able to help me find tickets

Marc Ant 9 months ago

Negative experience: SCAM!!! The old bait and switch tactic just as described by the 1 star reviews... BEWARE and STAY AWAY. After making my purchase online, I received a call from them stating that the flight is not available but have the option to pay DOUBLE if I wanted to upgrade to an available seat on the same flight. I then asked them to cancel my order, which they refused. I had to call my credit card company and block the charges from them.

Francisco Granados 10 months ago

Negative experience: Do not buy from this website, it is a scam!! After getting all your information they start to call you asking to pay for diferente rate since the other one is not available and it is not refundable!! Somebody needs to stop this company to do fraudulent business.

Brian Aycock 10 months ago

Negative experience: Booked thru website, and received a call the I would not be able to take luggage ( even for a fee) on those tickets. Have recieved 10 follow-up calls offering different prices. This is a scam - run away

Valerie David-Landry 10 months ago

Fantastic experience: Great service, quick and efficient! Richard got be the best price for my traveling dates and did follow up to make sure i got everything i needed! Will use again!

Philippe Elbaz 10 months ago

Negative experience: I paid for 3 tickets for a return flight which doesn't exist! They don't want to give me my money back! They're thieves, liars, I won't let myself be fooled. he lures you with prices that don't exist and then he says it's no longer available and tries to sell you something else! a shame, how can this exist! Des voleurs ! Scam, No services, Fraud. Pass your way, they lie. No customers service. Forget scammer!!!!!

HASSAN ALRASHID 10 months ago

Negative experience: Warning Do not use this site since they are spam.

Samida Guni 11 months ago

Negative experience: The worst travel agency ever, they let you book online and then after a few minutes, they will send you an email and call you back by saying that they don’t have seats available and they’re trying to sell you triple of the prize that you found on the website so I’m very disappointed please whoever is looking to book through this website don’t is legit Thank you

Deepika Giri 11 months ago

Negative experience: They are truly scam. After booking the flights calling and saying the seats are not available for those fare you have to pay extra. Very rude and real scam. Be aware with those scammers.

Chris Shultz 11 months ago

Negative experience: Total scam. Not actually buying seats on a flight. Don’t fall for this - too good to be true is never true.

Anne P 11 months ago

Negative experience: I bought a ticket and they immediately called me, said I couldn’t get that low priced ticket, nor could I get my money back. He then gave me the new higher price for the same flights. Said that if I didn’t want that one, I would just lose my money. I argued an hour, made no difference. Will never do business with them again and neither should anyone else. BIG scam.

Michael Eyerly 11 months ago

Negative experience: Scam. Booked plane tickets to belize for $470 each. Went through check out. There is no option for insurance or luggage. Should've been a sign. Got a call telling me I had to upgrade my tickets, and it would be $3500 each. Asked to cancel and they refused. I hung up. They called me 9 times and left vioicemails saying they would lower the price. First to 1900, then 1100 each. They texted over 9 times. Threatening us with fines and fees for not buying the upgraded tickets. They called and texted me telling me I had to upgrade my tickets. Called my bank and had to cancel my card. Beware. They don't respond to negative reviews, which tells me they don't care much or it is a scam. Reported to the BBB and state department. I'm not sure what operation this is, but not looking good with so many negative reviews, no replies, but yet still in business. Usually companies like this have other avenues to make money and don't care about people across the world. They are not in the business of selling tickets.

Mary Beth Richardson 11 months ago

Negative experience: AVOID this SCAM!!!! You will find a cheap ticket, book it and immediately get a call. Read all the reviews, it is happening to EVERYONE. I made the mistake of not reading the reviews and fell for it. BIG MISTAKE. DO NOT book with this company, it has been a complete nightmare. All the good reviews are fake.

JK Flyer2 11 months ago

Negative experience: Same as the others. They offer cheap tickets and get your credit card information. Then call and say your choices are to either pay more or forfeit the original amount. I hung up on them without making either choice. 12 hours later, after receiving a dozen phone calls from 4 different numbers, 6 text messages and one emai, I canceled my credit card. No legitimate company operates like this.

Manuel Bourdier 11 months ago

Fantastic experience: Andres was very professional and helpful when I booked my airline ticket. He’s very knowledgeable agent who provides excellent customer service.

Hassan azaouag 11 months ago

Negative experience: Pleae never trust this website i get scammed . Never ever confirm anything from that website pleeeeeeeease

Manuel Montoya 11 months ago

Negative experience: If I could rate this company with NEGATIVE stars, I would! PLEASE PLEASE PLEASE do yourself a favor and book elsewhere. You will 100% REGRET utilizing them for any travel. My experience with them was 1000% BAIT and SWITCH, deceptive pricing, questionable business/billing practices.

Charles Mahone 11 months ago

Fantastic experience: Call Andres Lopez to help with my name changes and was very prompt and professional about fixing my issues with my ticket. I was very impressed with his promptness. Thanks for doing business.

Ruman Suhail Mohammed 11 months ago

Fantastic experience: I would appreciate travel01 for the customer service with agent Riyannah is very help plz go through the process is as at ease

Khaled Shrouf 11 months ago

Negative experience: **Avoid Travelo1.com – Unprofessional and Misleading** I had a terrible experience with Travelo1.com. I purchased a flight ticket through their website at what seemed like a reasonable fare. Just five minutes after booking, I received a call from their team informing me that the fare I bought was no longer available. When I asked for a cancellation, they refused to provide a refund and instead offered only an e-voucher. It's clear that they are baiting customers with low, unavailable prices to trap them into using their service. This is highly unprofessional and feels like a scam. I strongly advise others to avoid Travelo1.com at all costs – you might end up stuck with no proper solution and waste your money!

Jess J 1 year ago

Negative experience: 0 stars! This company cant possibly be legitimate! I should have known better but unfortunately I fell for some sort of scam. Cant seem to get any kind of confirmation for the flights I supposedly purchased and am now struggling to get my money back. I reported the charge and intend to notify the BBB as well. AVOID THIS PAGE AT ALL COSTS!

Roma Christiansen 1 year ago

Negative experience: ONE STAR TO WAY TOO MUCH FOR THEM! SCAM! SCAM! SCAM! DO NOT USE THIS PLACE! I won't even call them a business, they are out to rip everyone off! Told us the flight we wanted was overbooked but they could not refund only change the flight RIGHT NOW to times that would not work for us.

Heather H 1 year ago

Negative experience: Like many others here, I was scammed by this “company”. They immediately called me after booking a flight trying to get me to pay more because the flight was overbooked. They refused to honor my original purchase or to let me cancel. I’m hoping I can get my credit card to refuse their payment.

Mr GetRight 1 year ago

Negative experience: The absolute same scam as everyone else has mentioned. Was linked over by partner site booked and didn’t hesitate got that call automatically felt suspicious checked the site reviews as the agent was talking and the conversation went left such and such was no longer available so it was gonna be way more and they can’t cancel etc. luckily blocked it all out on time so I guess I was a lucky one. They called within seconds of booking it which gave me the opportunity to lock my card so they would not take out the money. DONT USE THESE PEOPLE THEY WERE CALLING ME WELL AFTER 12am trying to scam me into trusting them and confirm my booking.

Tejinder singh Bhangu 1 year ago

Negative experience: Don't buy tickets from them they don't have any ethics most dishonest people don't know how they are doing their business

Collette Cavitt 1 year ago

Negative experience: These people are harassing me. They called me to confirm, advised me of a bunch of things that were not in the terms and conditions. I told them do not charge my card and I am not confirming do not charge my card. They have called me at least eight times and will not stop as many times as I have asked.. My next step will be the Better Business Bureau

Willy Garcia 1 year ago

Negative experience: The WORST experience ever!! I bought a flight round trip and I’m couldn’t get my flight back to NYC, I have to buy a new flight $780 to go back to NYC, I still call them for two weeks and they haven’t answered and I can’t get my money back… really sucks.

Leonardo Hunte 1 year ago

Fantastic experience: Andres was very helpful completing my transactions today.

This review has been automatically translated. | See original text
Eduardo Zarate 1 year ago

Negative experience: I hope everyone is away from this unprofessional corporation. They lie you as no one ! They show attractive tariffs and minutes later they call you to say that they do not have that class and they force you to take the next one above. Really is one of the worst experience that I have pass through buying a simple flight ticket.

Lexi Steinke 1 year ago

Negative experience: I book a flight for a certain rate, 2 minutes after booking they called and said that flight wasn't available and I would have to pay triple what they had posted on their website. When I said I wanted to cancel the rep started yelling at me and saying I wasn't able to cancel, just get airline credit in 3 to 5 business days. When I told the rep to stop speaking to me in the tone he was speaking to me, he increased his attitude with me. Worst customer service. Obviously, this company is fraud. They post the rate when flights are first released and not current rates or flights that have availability. They called me in the morning and that everything is clearly stated on their website, but that is not the case. Finally found the disclaimer about their rates and flight info buried in the middle of their terms and conditions on the smallest print ever.

Dmitry Chervinsky 1 year ago

Negative experience: If I could give these scammers negative 10 starts I would. Please don’t ever deal with these scums. False advertisement and harassment. They should be closed down and blocked.

Paul S 1 year ago

Negative experience: I booked a flight through Travelo1, only to receive a call two minutes later, telling me there were no actual seats available at this price and I was on standby. I could not get a refund. My only choices were to keep my fingers crossed with standby or pay almost double the original price to upgrade my fare. My guess is that any positive reviews on this site are fake -- if you are willing to sell seats on an airplane that do not exist, you are certainly willing to write fake reviews. Don't be fooled. You will be scammed.

Nickcoello2006 1 year ago

Negative experience: Scammers want more money after you make a booking. Will not recommend.

This review has been automatically translated. | See original text
1769 Sherbourne 1 year ago

Negative experience: Travelo1 is a scam. Don’t use it. When something is too good to be true, usually is. Stick to the main travel websites. Very disappointed. Lesson learned.

Richard Levy 1 year ago

Negative experience: Fakers. Took my card and tried to book tickets that I never requested. Charge declined by Chase. Fraud. Don’t ever call them!!!!!!L

Mason Rivers 1 year ago

Negative experience: I bought a plane ticket through these people originally for $150 and they called me to say there were no more seats available and that it is nonrefundable. I had to pay another $200 to get the ticket I wanted and when I checked my flight on the delta website it was a different day then what I had told them so they made me pay another $138 to rebook it to the correct date. Don’t waste your time doing business with these people. Their customer service is terrible!

Rex 1 year ago

Negative experience: This is a dangerous organization. They are very much like the call centers in India that try to extract personal information from Americans in order to commit identity theft. This is not a travel agency. They will claim that they are an airline (British Airways, American airlines, etc.) and charge you ridiculously high prices for international travel. Other airlines have contacted me and stated that this is a fraudulent company who have tried to book tickets in the past while impersonating those airlines. Credit card companies also flag their transactions. Charles and Tom are two of the people that work here. It appears that the entire staff is comprised of Indians. They need to be reported to the New York authorities. AVOID.

dwight ewart 1 year ago

Fantastic experience: The service from traveo1was personal They call me to ensure that everything was what I really wanted.They took the time to help in every way possible

John Manganaro 1 year ago

Negative experience: Stay away!!!!!! Scammers!!! If you disregard this review then you get what you deserve for not listening!!! JM

This review has been automatically translated. | See original text
Pedro Segarra 1 year ago

Negative experience: Absolute Fraud. I purchased a ticket and twice they changed the reservation on their own and billed my credit card without authorization. The flight I booked $350 8 hour total flight time. Now I’m in a flight $558 27 hour trip.

Rajesh narayanan 1 year ago

Negative experience: Zero Stars ...Big scammers.. they show cheap tickets on website , when we book it they try to demand for more money and talk as if they give the tickets for free.. one of the worst.. never fall for this website.

Dan Archibald 1 year ago

Negative experience: I booked a premium economy airline ticket for $1100–my reciept from this company shows confirmation of the same. They actually booked me a basic economy ticket which I could have done myself for $550, but still charged me $1100. Upon calling them, they tried to deflect to the airline, a new agent who “made a mistake”, and then just told me I should have known better. It took dozens of calls, different agents saying only the original agent could speak to me, the original agent being unavailable, and then finally the rudest supervisor who told me the original agent made a mistake, but that I should have known better. She told me my only recourse was to dispute the charge with my credit card company. Honestly, worst customer service I have ever seen and downright fraud—I bought one thing, which they admit and provided documentation for, and gave me something else worth half the cost.

Adi Arora 1 year ago

Negative experience: Bunch of filthy Indians running a roadside scam from their basement. They'll steal your CC info and charge random amounts that you won't be able to recognise in your bank statement as well. STAY AWAY! I repeat STAY AWAY!

Rosan Sharma 1 year ago

Negative experience: This company is crazy and a joke. They tried to scam me a few months ago, I bought a cheap ticket and then they called me saying the flight is overbooked, and then when I tried moving my flight they said it would be an increase- kept changing stories. I finally got fruturated and tried cancelling but they don't let you cancel w/o a flight. We were about to get another flight and then they said we can't check any extra bags in the airline but you can check in your bags at the airport quite easily. We tried cancelling. One of the ladies tried to threaten me and my mom, told her she'd have to pay them credit. Thankfully we are not naive and we hung up before we confirmed our flight. But then they called again and again and again with different people who were trying to make us look dumb and then I just blocked their contacts. You're better off paying a couple hundreds then dealing with this company; I hope they shut down cause all they do is lie and I don't even think they are real. Just scammers.

Fabian Lopez 1 year ago

Negative experience: It is a scam, they will call you/text you later to duplicate the fare, had to cancel my credit card

Julia 1 year ago

Negative experience: IT IS A SCAM! do not believe the positive reviews - they are fakes! Immediately after booking on their website they call you and say this fare does not include any luggage or seats - if you say that is fine they then change the story to the fare is not available anymore. I then asked to cancel only to be told that a refund is not possible - it would still be a ‚standby‘ fare?! Froze my card immediately and haven‘t picked up any of their calls.

elsy aguilar 1 year ago

Negative experience: Please do not purchased any flights from this site they are a scan. / Por favor no compren en esta pagina web es un scan.

Sandra Tipler 1 year ago

Fantastic experience: Called in with a question, Mike was very professional and courteous. He answered my questions with confidence and patience.

Sol Danielle 1 year ago

Negative experience: Jess and the entire staff at this company is extremely ridiculous and unprofessional. this entire agency is scamming people out of their information and they need to get shut down to not take advantage of people's personal information. I will be reporting to the police.

Dionne Blackwood 1 year ago

Negative experience: I booked my flight with them. After completing my payment the message popped up they will confirm in 24 hours. The next morning they called telling my my flight costs increased from $700 to $1,200 because the seats were no longer available. I was polite and asked them to cancel at which point they stated I cannot cancel because my reservations class does not have a cancellation. I called my credit card and blocked their payment. I am going to report them to consumer affairs. They are selling a product for a price that is not available and capturing your personal demographic information including Date of birth and credit card number. Then up selling the product that they did y advertise. Be very careful to am surprised they are able to operate I. The United States. I also want to add they get very rude when you tell them you do not want to purchase.

thelma flores 1 year ago

Negative experience: Don’t trust this website…… it’s a scam, they show cheap ticket's, and while later they call saying that we need to pay $1000.00 more. SCAM SCAM SCAM

This review has been automatically translated. | See original text
Shubbie “Shubbie” O 1 year ago

Negative experience: If there was 0 star I would be giving this company. I advice anyone not to use this people. They are a scam and wicked liars. I bought a ticket to Punta Cana on the 15th of March. I am to travel today 14th of May. I tried to check in at midnight but the airline could see my reservation. I contacted United Airlines, and they said my reservation was for the 13th of May. I told them I have an itinerary from the agent for the 14th of may. They said I have a flexible ticket that cAn be changed and only the agent can do it. I started calling their customer service, from midnight, I couldn't sleep. They did not pick up until 6am. And they lied to me until 8pm that they were working on getting me a flight for today. I ended up buying another ticket. I plan to sue this company because they caused me so much horrors. They are a bunch of liars. At some point, these Indians would speak Spanish when I call, pretending to be spinach when 7mI know their accent. I called over 30 times. If you use them, they are bad luck. Be careful

Susan Long 1 year ago

Negative experience: This is an absolute scam website. Please avoid at all costs... any good reviews here are obviously fake. Literally within hours of me booking my ticket, they called me and told me I needed to pay more. When I asked for a refund, they just told me it was non refundable. This is the kind of company that needs to be absolutely shutdown...

ranjit singh 1 year ago

Negative experience: PLEASE READ BEFORE YOU ARE VICTIMIZED SCAM. SCAM. SCAM. They sell you an economy ticket, you get an email saying your ticket will be confirmed in 24 hours. An hour later a well wisher calls you that you need to upgrade for $1100 dollars or your ticket will not be issued because “all the seats in economy class are sold out”. These people speak in thick accent and don’t have any regards for consumers’ rights. Easy fix is to call your credit card company right away and block the charges after explaining the scam.

Timothy Bird 1 year ago

Negative experience: This site is the biggest bait and switch site we have ever used. I got a flight to Montego Bay for my wife for 557. We got a confirmation number and got a call about 2 hours later from our agent saying our new price was almost 800.00 with only one stop instead of two. Told them to cancel my wife’s flight. DON’T us them as they are scammers

Mirangiz Ahmadbayova 1 year ago

Negative experience: This is new level of scamming! They ask for all of your details and claim that there are cheap flights, but then they will call you saying that there are no flights that they can book at this price and you have to buy something that costs minimum 2 times more than your initial price. If you say that you are not interested, they will say that the only way they can return the money is e-money on some travel booking platform. It doesn't make any sense, because the booking cannot be completed if the tickets we were interested in are not available, but they claim that noo booking is completed and we cannot return money. All kind of psychological pressure and efforts to make you overpay for the tickets that you are not interested in. Please don't waste your time on these kinds of stuff and book it directly from the airline's website. They will not leave you in peace and bother you with any kinds of phone calls, messages and emails knowing that you are not interested!

Latoya Haley 1 year ago

Negative experience: "If it's too good to be true, then it probably is". This is a classic bait & switch. After you purchase your ticket, they will call you & inform you that the ticket is not available for whatever reason but they have availability for more money if you upgrade your ticket. If you try to cancel within 24 hours they will tell you they can only give you credit, not a cash refund. Ron and other representatives then proceeded to call and email me for days trying to "process my ticket". It's a lie they are unable to process your reservation. I wouldn't be surprised if they wrote the good reviews themselves.

Vasp Magala 1 year ago

Negative experience: Like many others, I was scammed too. They went so far as to doctor documents with United’s logo confirming business class- when I logged into united it was economy. Repeated request for cancellation and refund ignored. Oh and besides my paying united directly for economy tickets ( they logged in with my information to airline website, confirmed with carrier) they put a charge from Travelo1 for $3700. Bait and switch! This is fraud and it is illegal. I could have booked myself less $3700. Do not attempt business with them. I plan to report them to FTC and BBB. They should be shut down and fined- if not jailed.

Heavenly Blessed 1 year ago

Fantastic experience: Zack is an absolute amazing flight agent. He assist me with booking flights for my daughter and I to Jamaica. And he also arranged my husband first flight coming to the states with us when we return. Zack is very patient and has exceptional customer service skill!!! Thank you for everything "Z"!!

abid ali 1 year ago

Negative experience: This is total fraud. They don't have tickets they offer online. After purchase they try to increase price and say your money has been charged. Avoid them

SHELLYANN TULLOCH 1 year ago

Negative experience: Please be aware that this company is a scam, I booked a flight with them for a friend, the transaction came through as Delta and whatever fee travel01 took for themselves. Upon reaching to the airport my friend was notified the reservation # was not his but someone else, he was not booked. We tried calling travel01 as they are the booking agent but they keep hanging up. They are Indians with English first names and no last name. We later realize that they had scammed $985 for trip booked in December in heights of the Christmas season for an international flight, leaving my friend the only option to buy a more expensive ticket to travel. We were not successful in getting a refund. THEY ARE SCAMMERS! This has taught me to only book on airline sites or reputable agents such as Expedia.

Karl Pokrop 1 year ago

Negative experience: This agency is a complete scam they sell you a airline ticket and when you buy it the departure and return destination are different I would never use this company again

Karina Hermans 1 year ago

Fantastic experience: Ashley did everything to make my flights comfortable and short.

This review has been automatically translated. | See original text
Israel Gonzalez 1 year ago

Negative experience: Is a scammers company... I bought a ticket for a reasonable price in the web, but later on a representative of this company call me and try to change the price of my ticket for $1000(just one way trip... a bite and switch scam)... was very annoying they made me waste my time, also lie to me in my face, impersonating his supervisor changing his voice in English.. later on they continued to bother me even through WhatsApp call... threatening me that my reservation can't be canceled and they are getting that money but I had already canceled my credit card... I don't know how a company like this is regulated in united states they made profit taking advantage of the wealthy of American people.

Teddy Brokshot 1 year ago

Positive experience: -mark martin is a liar, haven't received no cancelation email yet just calls with new offers ....this company is a rip off BIG SCAM

Luci Lopez 1 year ago

Negative experience: Horrible services!!!! I booked my flight with them, and in few seconds after I booked the flight, they called me saying, they don’t have that airline, the airport or the day available, I asked them to cancel the ticket, they told me they can’t, they also told me I can’t pay for my bag at the airport. They tried to force me to book with them any flight available, I had to call my bank and cancel my debit card to prevent them to take the money from my bank account. The person who answered the phone was an Indian guy who pretended he didn’t speak English, please avoid this agency, they traumatized me. This is a FRAUDULENT BUSINESS!!!! I will report them to the FDA, they need to stop

D’Andrea Edwards 1 year ago

Negative experience: This is a total SCAM! Everything everyone has written is true. I read the reviews after I booked my ticket. I called to get my money back and I told them it has not been 24hrs so I can cancel as per terms and conditions; however, they said I could not get my money back. Please stay away from this website.

Abhi chandi 1 year ago

Fantastic experience: I will definitely recommend this travelo1 James the travel agent was the best. I will definitely recommend this travelo1 to everyone bcos the amazing n very professional staff name James. He is the best of the best & he gave me super super amazing great deal with good price & within no minute also he assigned Best fight seats for Cancun, Thank u James for your best deals & quick service. Two thumbs up for James Even James gave me the best matching price for international tickets also.

Music Art 1 year ago

Fantastic experience: My name is Danha, I purchased 2 tickets to go to Costa Rica from Travelo1. I spoke with Ron Williams over the phone, and had an excellent experience from the beginning to the end. Ron was very helpful, explained everything to me and clear all my doubts. I highly recommend to purchase from them.

D Bro 1 year ago

Fantastic experience: Best service I've ever had,she helped me for almost 2hours. Please give Ashley a raise because she deserves it a million times over. Amazing and caring employee. I would be proud to have her on my team.

Kimberly Giles 1 year ago

Negative experience: Please don’t use them I booked a flight for $165 got a email and call. They told me on the phone I couldn’t check my bag in with Delta. Unless I upgrade to a main cabin for $700. I ask for a cancellation or refund . They said that they can’t do either one. A big scammer run

David Cattanach 1 year ago

Fantastic experience: Ashley provided great customer service. Fares are cheaper than any other published price. Call in for best prices

Berthonya Joas 1 year ago

Negative experience: There’s never been more of a scam company than this. Preying on people looking for a deal. If you are unfortunately scammed by this company please report to the better business bureau, your local state representatives and the department of transportation. These fraudulent companies cannot keep getting away with this.

Lenore Archie 1 year ago

Negative experience: Please people, don’t use these people. They are BIG Time SCAMMERS. My experience was so bad .I spent a lot of money. I booked 2 tickets for my kids on a one way ticket from Trinidad to Ny in October 2023 to travel in February 2024. I had booked with a different agency for them to go down in February cause my husband and I went down earlier for carnival so they were coming back with us from Trinidad When we got to the airport the receptionist at AA Airlines say our tickets was not confirmed. I tried to get this agency couldn’t get them. We ended up staying another night down there and had to pay a lot of money to get back to NYC. They blamed AA airlines but I gave Travel 01 my money they don’t want to give me my money back. I paid them$1160.64 and I paid over $1800 to get back to NYC Was sick with frustration. It’s better if you go to a different agency and pay a little more . At least you won’t be paying a whole lot more like me and the stress.I got a lawyer.I WANT ALL MY MONEY THAT I GAVE THEM BACK

Johnny Bradley 1 year ago

Negative experience: Terrible experience. Try to change my cost from$274 to $574 after being on hold for 15 minutes. Do not book through this company!!

Titilola Douglas 1 year ago

Fantastic experience: Very effective and efficient staff. Ms Collins is a professional to the core. Glad she met my needs. I rate her 5/5.

Saima Perez 1 year ago

Negative experience: This company is a scam when you make the reservation online everything is fine but when you call to confirmed they change all your reservations. Be very careful with this company, it is a fiasco. After they approve your credit card information then you cancel that ask you for photos ID and a photo of from and back. I will never trusted this company is it a scammer

Bibi Shakir 1 year ago

Fantastic experience: Mark is wonderful. He works very outstanding with us. He makes sure that everything was good with our books. Mark it's Kamlapattie we look forward to booking with you.

This review has been automatically translated. | See original text
Doris Niku 1 year ago

Fantastic experience: I had a great experience working with Mark. He was very courteous and professional and got me the best rate for my flight.

sandy lapoint 1 year ago

Negative experience: I couldn’t understand one of the staff , so I asked if I could get someone else,the lady really rude and she hung up on me. Then she had a man called my house and spoke in Spanish I told him I don’t speak that. So he called back again then he hung up. Very rude. Then I had a lady and she worked her butt off to help me and she did

Heather Silva 1 year ago

Fantastic experience: I booked a trip but there were issues and Mark Martin the Cancellation Department superviser, helped me and the problem was solved.

Ja Bron 1 year ago

Negative experience: Stay away from those scammers. Fare rates on their website are fake they will call you immediately after booking to get more money from you.

Ian-Paul Munday 1 year ago

Negative experience: Scam company. 'Booked flights online', gave credit card details then received 3 calls afterwards saying those seats were no longer available and trying to get me to pay more. Booked elsewhere.

This review has been automatically translated. | See original text
Adan DannyRay Flores 1 year ago

Fantastic experience: Rihanna. Was very helpful. Patience. She found you the best deals. Ask for her.

Noelle Chappelle Zamudio 1 year ago

Negative experience: Buyer beware. Absolutely DO NOT use this company. They are highly unprofessional and unethical. They charged us for an itinerary that we did not agree to and wanted to take almost $800 of our money because of it.

Tyyba Atta 1 year ago

Negative experience: SCAAAAMMMMMM!!!! Some Indian will tell u, your tickets not available and then you have to upgrade… then they take more money… OTHER PEOPLE WENT THROUGH IT TOO…

Kaniz “kinzi” Fatima 1 year ago

Negative experience: This is a totally fraudulent company. Please don’t waste your time and money with this travel agency. I booked a flight with them gave all the information about my credit card Ticket price was $247. Soon after booking I received an email that the flight I booked is sold out now I gotta pay the double price for a new ticket and not even getting my departure Airport I have to travel NYC to catch the flight. I asked them I don’t like the itinerary and wanted my refund. The lady was super rude accusing me for nothing and flatly refused to refund. It’s a nightmare. I was shocked how they can play this game. Simply stay away from it. Buy your tickets directly from Airline or trusted website.

Christopher M. Sarlo 1 year ago

Positive experience: Didn't appreciate the "bait and switch". First price was tickets "not in main cabin" and absolutely no bags. With that said the agent was very helpful and worked with us for a couple of days. She continued to follow- up and find the best airport, times, and price. Would definitely recommend.

Allan Mubiru 1 year ago

Fantastic experience: Very genuine, “Rihanna” made the process clear and easy for me to understand, very efficient and trust worthy. Feel at home with their services.

Alyson Milles 1 year ago

Fantastic experience: Steve had excellent response time when I had questions and was very polite to listen to all of my requests.

Hagop Kouyoumjian 1 year ago

Fantastic experience: The agent's name was Mark, and he proved to be incredibly helpful. His expertise was evident, and he knew exactly what he was doing. We greatly appreciate his assistance and support, along with the perfect pricing offered.

osita “bullet77” okoro 1 year ago

Negative experience: This people are noting but pure Scammers especially Patricia and James and some other individual. They over charged my card with $400. I have been going back and forth with them since 4 weeks now, no refund has been made. I am interested in filling a class action about this people. I will be uploading my conversation with them very soon.

Leave your opinion about TRAVEL01:

1 = bad
5 = Excellent

TRAVEL01 appears in the following listings:

Other travel agencies that might interest you

4.8 (200)
Sara International Travel
Sara International Travel

Sara International Travel

See address and contact data
166 W Old Country Rd - 11801, Hicksville
+1718-848-1222
3.4 (169)
Pines Motor Lodge
Pines Motor Lodge

Pines Motor Lodge

See address and contact data
101 Taylor Ave - 11590, Westbury
+1516-832-8330
3.9 (74)
Liberty Travel
Liberty Travel

Liberty Travel

See address and contact data
3483 Hempstead Tpke - 11756, Levittown
+1888-340-3962
4.7 (193)
AAA Garden City
AAA Garden City

AAA Garden City

See address and contact data
1140 Franklin Ave - 11530, Garden City
+1516-873-2382
4.5 (86)
AAA Farmingdale
AAA Farmingdale

AAA Farmingdale

See address and contact data
915 NY-110 - 11735, Farmingdale
+1631-393-7616
3.9 (79)
Sorto's Travel Services
Sorto's Travel Services

Sorto's Travel Services

See address and contact data
43 W Columbia St - 11550, Hempstead
+1516-538-2653
5 (200)
ET Family Travel
ET Family Travel

ET Family Travel

See address and contact data
52 Brixton Rd - 11530, Garden City
+1800-901-8622
5 (195)
INDIAN VISA PASSPORT CENTER
INDIAN VISA PASSPORT CENTER

INDIAN VISA PASSPORT CENTER

See address and contact data
255-12 Hillside Ave. - 11004, Floral Park
+1718-400-7788
4.5 (199)
Great Value Vacations
Great Value Vacations

Great Value Vacations

See address and contact data
486 Sunrise Hwy - 11570, Lynbrook
+1800-896-4600
4.1 (200)
Travelbyjen.Com
Travelbyjen.Com

Travelbyjen.Com

See address and contact data
360 Long Beach Rd - 11572, Oceanside
+1800-603-3178
4.6 (198)
AAA Queens
AAA Queens

AAA Queens

See address and contact data
20-11 Francis Lewis Blvd - 11357, Whitestone
+1718-454-4343
5 (113)
푸른투어 뉴욕 (PRT TOUR-NEW YORK)
푸른투어 뉴욕 (PRT TOUR-NEW YORK)

푸른투어 뉴욕 (PRT TOUR-NEW YORK)

See address and contact data
154-08 Northern Blvd #2b - 11354, Flushing
+1718-928-3333

Add your travel agency to our directory for free

If you manage a travel agency and want to appear in our directory, add your company information and you will be able to appear completely free of charge.

Add your company for free

The largest directory of travel agencies in United States

Find the best travel agencies near you