
Panorama Services & Travel

Information about Panorama Services & Travel
33135, Miami
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: 8h-14h
Our comment from TraTraTravel about Panorama Services & Travel:
Panorama Services & Travel offers exceptional customer service and a range of travel-related services. Many clients highlight the professionalism and empathy of their staff, especially mentioning Celeste for her attentive and friendly assistance during passport renewals and other document processing. Clients appreciate the following:
- Excellent customer service with a caring and knowledgeable team.
- Quick and efficient handling of services, including legal and travel documentation.
- Support in navigating complex processes, ensuring clients feel valued and informed.
- Convenient hours, including Saturday availability for added flexibility.
- Great reviews about the staff's ability to provide clear explanations and a personalized experience.
However, there have been some concerns regarding inconsistencies in ticket pricing and communication. Some users experienced difficulties when trying to address issues related to baggage fees and were unfortunately left unsatisfied with the response they received. Despite these concerns, the overall sentiment remains overwhelmingly positive, with numerous recommendations from satisfied clients who recognize Panorama as a reliable choice for travel and document services.
Panorama Services & Travel: Reviews
Fantastic experience: I am writing to thank you for the good service I received from Mrs. Celeste. I renewed my passport and she was in charge of my process, very attentive, professional, friendly, and above all empathetic. I recommend her 100% for anyone to go to her for any procedure or to receive guidance on their documents. I advise all my friends and the general public to go to Mrs. Celeste. Thank you for everything.
Negative experience: My mom went and bought a ticket from them, they explained to her that the extra baggage will cost her $80, she even called before going to the airport to make sure that this was the case...when actually at the airport they told my mom no it will be $220 and when she called they were very unprofessional. Can not help out with anything and they ended up hanging up on her mid conversation... if you are need of a trip...do not call these people they are unprofessional and unhelpful...I do not recommend them...stay away!!!!
Fantastic experience: Excellent service
Fantastic experience: I have been buying tickets to Nicaragua for 20 years and I can attest that they are excellent and the best for serving our fellow countrymen.
Negative experience: Total robbery, I recommend zero for shipments to Nicaragua. ROBBERY!!!
Fantastic experience: Very good service, the staff are very attentive.
Fantastic experience: Very kind at Panorama.
Fantastic experience: Excellent service since I walked in, highly recommended, thank you very much for your help and professionalism!
Fantastic experience: Excellent service!!
Fantastic experience: Everything is detailed and the information is quick
Fantastic experience: Thank you for helping me with the passport process.
Fantastic experience: Very well attended, quickly and kindly. Thank you.
Fantastic experience: Excellent service, kindness, and punctuality
Fantastic experience: Excellent service
Fantastic experience: Very good service, I made a 100% recommended order, very good attention and kindness from notary Carolina.
Fantastic experience: Very good thank you for your attention
Fantastic experience: Very good costumer services las muchachas son muy amable y informativas. Te ayudan con todo
Fantastic experience: I recommend Panorama Travel, very friendly staff, they resolved my doubts and the documents I needed for the renewal management of my daughter's passport. Thank you very much Panorama for your help.
Fantastic experience: I received kind attention, with quality and human warmth, professionals dedicated to service, a warm human touch when attending to you, positively resolving your request.
Fantastic experience: Everything is excellent
Fantastic experience: The girls are very kind and respectful
Fantastic experience: Excellent service, excellent prices. 100% recommended.
Fantastic experience: Excellent service, I highly recommend them.
Fantastic experience: Excellent customer service
Fantastic experience: Panorama has been a great choice for traveling as their customer service is very good and it's not only for traveling but also for sending documents to your country.
Fantastic experience: Excellent service, Mr. Erling is very professional and does his job efficiently, as does the rest of the staff.
Fantastic experience: Very good experience, coming from someone who works in customer service, 'Panorama' never disappoints!
Fantastic experience: Good service with the ticket system, they have always helped me with my trips, making it easier and quicker to find affordable prices.
Fantastic experience: I want to express my gratitude and satisfaction for the excellent customer service I received. From the first contact, the team was incredibly attentive, professional, and willing to help at all times. Each of my inquiries was answered quickly and efficiently, which truly made me feel valued as a customer. What impressed me the most was the kindness and willingness of the staff to ensure my experience was as smooth and pleasant as possible. They took the time to listen to my needs and provide me with personalized solutions, which makes a big difference. It is rare to find such an exceptional level of service, and I am very glad to have experienced it. I would definitely recommend this service to anyone looking for a
Fantastic experience: Good service and fast
Fantastic experience: Excellent and quick service
Fantastic experience: Excellent service, really pleased with the girls from Panorama Travel
Fantastic experience: Hello I just want to thank the person who assisted me from panorama, it was my first procedure alone, and they gave me the guidance and I was able to easily complete my procedure and I feel grateful and the best way is to recommend that you trust them for any questions.
Fantastic experience: The girls attend very well, very good service
Fantastic experience: I requested a power of attorney, and I was completely satisfied with the service I received from the young lady, highly recommended.
Fantastic experience: For Celeste, the young woman is very professional in all the services that Panorama offers. Excellent worker.
Fantastic experience: EXCELLENT SERVICE AND VERY CLEAR EXPLANATIONS AND VERY DEDICATED TO SERVICE
Fantastic experience: VERY GOOD SERVICE WITH ERLIN VARGAS. FRIENDLY AND VERY CLEAR IN EXPLAINING ANY DOUBT. AS HE SAYS, THE PASSPORT ISSUE WAS HANDLED SUCCESSFULLY AND WITHIN THE STIPULATED TIME.
Fantastic experience: Great service from both receptionist Francis and Celeste I was verry happy and satisfying thanks panorama
Fantastic experience: I want to recommend a curious way to process a passport with this office, which is through a document. I did it and it turned out to be completely fast. I want to recommend that you can do it with them, 100% guaranteed and fast.
Fantastic experience: Thanks to the staff at Panorama Travel, I was able to manage my affairs with complete success. They were completely kind, explaining everything I needed to do to resolve my request✨
Fantastic experience: Excellent service for legal and travel procedures. Now with more welcoming premises. Congratulations on your efficient and friendly staff.
Fantastic experience: Good attention from the girls.
Fantastic experience: Excellent service, quality and speed
Fantastic experience: The staff is very efficient and thorough in carrying out any procedures, and the most important thing is that they work on Saturdays, which is very convenient.
Fantastic experience: Excellent service at Panorama Travel! The friendly personality and the very gentle dedication are very patient. Thank you for providing me with a special and memorable experience. Highly recommended 100%!
Fantastic experience: Excellent service. Thank you for your help.
Fantastic experience: The best for solving paperwork for Nicaragua.
Fantastic experience: A great place that makes your procedures quick
Fantastic experience: For passport they are a best option to make a deal with your procedures, EV
Fantastic experience: It's a pity they don't have one in Georgia, because they helped me get my minors' passports and I want to recommend them for their legal procedures to all Nicaraguans.
Fantastic experience: Very good service. And fast thanks.
Fantastic experience: The best with passports, EV
Negative experience: I sent some collection dresses for my girls, shoes for my dad, and other things; they stole them, and they still charge you a tax at customs. They are a bunch of thieves; they steal things.
Fantastic experience: I recommend this place. Excellent service from Celeste and the office team, quick, friendly, and attentive. Thank you very much.
Fantastic experience: Celeste is very nice
Fantastic experience: I am very happy with the service at Panorama. They are very kind people and provide great attention.
Fantastic experience: I am satisfied with the service they provide at this office.
Fantastic experience: very excellent, the girls treated me super well, very kind and patient
Fantastic experience: Excellent service provided by Panorama to all Nicaraguans, they always welcome you with open arms to resolve your questions.
Fantastic experience: The service is very good, people who treat us with great courtesy.
Fantastic experience: I got my passport with them, fast and efficient
Fantastic experience: Great job, very responsive and professional.
Fantastic experience: Excellent service, I recommend it with the powers.
Fantastic experience: Excellent service, as if it were the same over time, I thank you for all your effort and for helping me over the years with my legal procedures.
Fantastic experience: I was grateful for the spectacular.
Fantastic experience: Excellent service. They are very kind.
Fantastic experience: I like how these young people attend to customers, they continue to provide excellent service over the years, I feel very grateful, I recommend them.
Fantastic experience: Super friendly service and super efficient. Thank you.
Fantastic experience: very good attention and very efficient service overall
Fantastic experience: Excellent service at affordable prices
Fantastic experience: Very good service, cleanliness, and assistance
Fantastic experience: I was delighted with the assistance from the young man who helped me with my Certificate of Life procedure; they solve issues immediately. I recommend their services.
Fantastic experience: Very good service
Fantastic experience: Very good service and customer care
Fantastic experience: Very friendly, excellent service, and very helpful. On time with the opening hours and excellent prices.
Fantastic experience: Excellent service, the girl is very nice, friendly, and attentive.
Negative experience: I sent a box and they opened it and stole most of the things, and I still had to pay more money because supposedly customs had it held... The box took more than 10 days, a mega disaster, thieves.
Fantastic experience: Panorama is excellent for me, it's the best way to handle all your procedures, they have fully trained and efficient staff to carry out their tasks, they always answer all your questions and try to make you satisfied with everything you do!!
Fantastic experience: Nice girls attended to me very well, friendly.
Fantastic experience: Excellent and fast service; suggestion to locate a water oasis. Other than that, everything is fine.
Fantastic experience: Very good attention
Fantastic experience: I feel very grateful to the young man who assisted me, Erlyn, very kind and knowledgeable to help me with everything. I am very grateful, thank you very much, I bless him in the name of God. I feel very happy, blessings.
Fantastic experience: Super, good service.
Positive experience: Thanks to Panorama, I requested my passport in process for the first time and I already have my passport. God bless you and very good service.
Fantastic experience: Excellent service. Thank you very much.
Fantastic experience: The service is excellent, the staff is very friendly and very professional. They are always up to date with all the immigration and legal procedures.
Fantastic experience: Excellent service
Fantastic experience: Highly recommended. The service from Panorama Travel is friendly, very efficient and fast. The attention is exquisite.
Fantastic experience: Very good service
Fantastic experience: Thank you for the service provided, I already have my passport ❤️
Fantastic experience: Very good service and fast thank you ☺️
Fantastic experience: Excellent, very good service, providing people with immediate information.
Fantastic experience: Excellent service, my name is Ursulina Garcia, I am 20 years old, entrusting my immigration procedures to these people.
Fantastic experience: I am satisfied with the attention that the staff at the Panorama Agency on 13 West Flagler St always provides me.
Fantastic experience: Excellent service!
Fantastic experience: I processed the passport for my children, good service, quick and timely.
Fantastic experience: Excellent service, they assisted us with the passport process for my children. We recommend.
Fantastic experience: Hello, today August 6, 2024, I attended Pamorama for a Certificate of Life procedure. Ms. Francis was very kind and cordial; the process was very quick and secure. Honestly, a very efficient service, I am very grateful to her.
Fantastic experience: Good service
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