Happy Tours Travel Agency
Information about Happy Tours Travel Agency
Opening hours
- sunday: 10h-16h
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 9h-18h
Our comment from TraTraTravel about Happy Tours Travel Agency:
Welcome to Happy Tours Travel Agency, your trusted partner in crafting memorable travel experiences. With over 30 years in the industry, we pride ourselves on offering exceptional service and expert assistance in planning your next vacation. Our team is known for their:
- Friendly and Professional Staff: Customers consistently highlight the kindness and professionalism of our agents, like Fatima and Carolina, who diligently work to understand your travel needs and preferences.
- Responsive Communication: We strive to respond to all inquiries promptly, ensuring you feel supported every step of the way. Many clients appreciate our timely responses, particularly during their trips.
- Great Promotions and Prices: We offer competitive rates for flights, cruises, and vacation packages, making travel accessible to all. Our agents are dedicated to finding the best deals for you.
While we have many satisfied customers, we acknowledge that some have experienced challenges, particularly regarding billing and communication on specific bookings. We are committed to improving our services based on your feedback.
Your experience matters to us, and we look forward to helping you plan your next adventure with confidence!
Happy Tours Travel Agency: Reviews
Fantastic experience: I have been buying flights with Happy Tours for over 30 years; they are very kind people.
Fantastic experience: This company is very good, it has professional and very friendly people, they strive to get prices that one can afford and they respond almost all the time. Honestly, I give it 100 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️. I am very happy to find Happy Tours Travel Agency.. it is very safe and reliable.
Fantastic experience: I had a great experience. My daughter and I just got back from Hawaii which we visited for the first time. Fatima, the agency person, helped us book our trip and while we were there in Hawaii she was answering all my concerns, getting back to my messages right away. I highly recommend Fatima to plan your dream vacation. I’m glad that this type of agencies have kind and supportive staff that understands your needs. Thanks for everything.
Fantastic experience: Excellent services, good promotions on travel, cruises, vacation packages, trips to Europe. Don't hesitate to call them to help you plan your next vacation. Thank you, Yanira, for your services, and also for supporting the community. We met her at the Church of Santo Tomas in Los Angeles, always supporting. Best agency in Los Angeles.
Fantastic experience: Carolina Flores is an excellent person, very kind. She assisted me and above all, she made an effort for my ticket. Thank you, beautiful. God bless you always for listening to me. God bless you and thank you a thousand times for my ticket to the Dominican Republic ♥️
Fantastic experience: Excellent, I recommend it to you
Fantastic experience: Thank you, Mrs. Mayo, for bringing me to this beautiful office. Very kind and skilled staff. I recommend them 10000%.
Negative experience: I just came back from a tour to Europe ( Italy, Switzerland and France). My friend and I bought a package in January 31st to travel in May. Marcela, the agent charged me around $3,000. I told her to charge it in 2 parts. The first part this day, and the second part the first week of March. Well, when I checked my bank statement they charged it in February. They didn't wait until March to charge the rest of the money. I called her many times and never answered. After 48 hours, I asked to talk to another agent. He said that they will send me the full description of the tour. Finally, after 48 hours Marcela returned my call. She never said I am sorry. Nothing. She acted like she didn't have any responsibility. Then, I asked her about the tour and the schedule and she just answered my question without any motivation to help or to give a service. I have never received any good service from her. My surprise was when I was in the tour. The guide from Europamundo already had a group to go to the Vatican, or to the Moulin Rouge because in the tour description never specified if I have to buy ticket and from where. I learned that Europamundo has an app and I can buy all my tickets from there... well it was too late. I lost Moulin Rouge but with the Vatican, I could go the next day by miracle. The service is very bad. They are just begging for your money. Marcela sent me a text at 7:56 am (they started working at 8:00 am) to ask me for money. I guess she was in a very bad economical situation to ask for money too early and then charge the other part, earlier than agreed. Anyways, this is my last time with this agency.
Negative experience: They don't complete the service I paid for at Tijuana airport; they left me in the wrong place. I don't recommend.
Fantastic experience: Smooth booking process and great recommendations. A hassle-free travel experience!
Fantastic experience: I love how you are treated ... and at Happy Tours, you always find the BEST prices...!!! ✈️⛵️
Hello Yanniy, thank you for your recommendations! We are happy to provide you with quality service! We pamper our customers with excellent promotions!
Fantastic experience: Ana Maria was the best at the time we buy the tickets. Good prices.
Hello Mayra! Thank you very much for your review! It is a pleasure to serve you with the best service and quality!
Fantastic experience: Excellent service
Fantastic experience: They helped find a special on my flights
Good day! Thank you very much for your comments! They help us continue working every day to provide you with the best service and the best attention.
Fantastic experience: Excellent agency
Fantastic experience: Excellent experience. Marvin was attentive the entire time and answering questions about the trip, and the guides for the tours were very responsible, with excellent punctuality, arriving 10 minutes before the scheduled time. I highly recommend them to all my friends.
Thank you very much Patricia for trusting us with your trip and for recommending us, your words make us continue working with the enthusiasm and attention that characterize us!
Fantastic experience: Good service
Positive experience: Good prices for traveling everywhere in the world...
Positive experience: Prices a little high
Positive experience: We traveled to Europe in September '23, it adapted very well to the itinerary, but from the beginning, to our dismay, we had separate seats on all flights, not just for the outbound but also for the return, which was very uncomfortable for this reason. The airline told us that they had purchased the tickets on different dates, and even my ticket was bought that very morning we traveled, and that was the reason why they were separated.
Fantastic experience: Good travel agency
Fantastic experience: Great customer care
Fantastic experience: I booked a boat tour and a jeep safari. I want to thank Sami very much for his detailed information and attention.
Fantastic experience: We made a reservation for a boat tour with Sami. He provides very attentive and detailed information. We chose the boat tour activity, but there are also options for scuba diving and jeep safari. You will definitely find fun activities at Happy Tours Travel.
Negative experience: We rented a car with them and they charged us before giving us the car. When we arrived in El Salvador, they told us we hadn't paid and we had to rent another car. It has been two months and they still haven't refunded our money. And they are still going to charge us taxes. I recommend not renting cars with them, very bad service!
Fantastic experience: Good customer service!
Fantastic experience: Excellent services I recommend
Fantastic experience: Very good deals and above all very good customer service.
Fantastic experience: They are very kind
Fantastic experience: Excellent
Fantastic experience: Hi good evening everybody, I’m joney …My brother and I both had throughly enjoyed our experiences with Happy Tours Travel Agency, the service provided us with whatever was highly commendable and the organisers were par excellence.
Fantastic experience: Very good service from the staff
Fantastic experience: Good service
Positive experience: Good place, friendly treatment
Fantastic experience: It is the agency that my husband prefers to use.
Fantastic experience: Very good prices
Fantastic experience: I love this place. Dora was our agent, she is so professional, patient and knowledgeable. I have been coming to the same place for almost 40 years and never have had a problem.
Fantastic experience: Good and efficient service from their travel agent, Mrs. Estela Rosales...excellent work
Fantastic experience: Great service and friendly staff
Fantastic experience: Outstanding customer service
Fantastic experience: They have good deals for traveling
Positive experience: I love it
Fantastic experience: Ok.
Fantastic experience: Good service
Fantastic experience: I liked how they treated me, I recommend it.
Fantastic experience: Very satisfied with the attention from this travel agency. The girl who assisted me, Cecilia, was very dedicated to her work. She gave me trust and time to analyze my travel ticket options. I recommend this travel agency. You need to feel secure when choosing your trip, and for that, it is necessary to be treated with respect and given options to choose from.
Fantastic experience: Thanks I'm very
Negative experience: I called asking for them to do the check-in for my parents they said they'd take care of it and only sent us 2/6 boarding passes we needed. Due to the tickets being booked through them and not directly by us I'm unable to do the check-ins myself so we had to leave earlier than planned to compensate for the extra wait time getting our boarding passes. Getting them on the phone and to not drop my call was another mission in itself. Overall, I'm very dissatisfied with their service.
Hi Nathaly. Thank you for your feedback. If we were not able to check in all the passengers an explanation should have been provided. Typically we are able to check in most of our customers unless there is some restriction. For example if some passengers are US citizens and others are traveling with a green card or tourist Visa we may only be able to check in the passengers with US passports. Without knowing the specifics it’s hard for me to know exactly what happened. Please call me directly at 213-858-1056 so that I can obtain more information about your parents reservation. I will investigate what happened so that we can do better next time. Imer
Fantastic experience: Good
Fantastic experience: I have no complaints; everything is still okay for me.
Positive experience: Good
Fantastic experience: Excellent and quick customer service! Thanks to Guillermo my mothers urgent flight was booked which was time sensitive. I highly recommend this travel agency and you can book over the phone, simple, quickly, and he was patient with me. Guillermo's a God's send.
Fantastic experience: Good service
Fantastic experience: Very kind, they explain everything to you
Fantastic experience: Very good
Negative experience: No one speaks English, so it's unprofessional.
Negative experience: Since June I have been trying to quote a tour package and until today I haven't received a response. I have called many times and each time they say they will call me back with information and they never do. I am glad to have found another agency that actually cares about its clients and will help my family and me go on vacation this year.
Fantastic experience: Nice service..
Positive experience: Nice
Negative experience: Service not good
Fantastic experience: They are very kind
Fantastic experience: They are always very kind to serve me.
Fantastic experience: I was lucky to be assisted by Enrique. WOW, very professional and kind, good job boy.
Fantastic experience: Isis is very kind and has a lot of patience with customers.
Fantastic experience: Best car rental experience ever
Negative experience: Terrible, you request information with exact dates for departure and return and still they leave you waiting. I do not recommend it.
Fantastic experience: Pretty good, they answered my question about flying out to get prices
Fantastic experience: Very good prices on plane tickets, hotel, and cruises, and the service is excellent
Fantastic experience: I liked it a lot because the person who attended to me made and explained everything very well and easily
Fantastic experience: Good customer service. Whenever I buy my flights over the phone, I recommend it.
Fantastic experience: I loved Happy Tour
Positive experience: The food is absolutely delicious. The service is not good.
Fantastic experience: Very good
Positive experience: Good prices
Positive experience: Good travel agency.
Fantastic experience: Conscientious and professional services.
Negative experience: They are friendly before selling the ticket, but then they are different.
Fantastic experience: Good prices
Fantastic experience: Excellent service
Positive experience: Recommendable. Good prices.
Fantastic experience: Happy with the service Ana Maria Morales. The best travel agent
Fantastic experience: Very good service, I already bought a ticket to El Salvador
Fantastic experience: Great agency, very helpful. Great communication, great service
Fantastic experience: Excellent
Fantastic experience: good price!
Positive experience: Agree4points
Fantastic experience: Very good, the staff was very friendly and it was quick.
Positive experience: Travel agency, a place where you can find a plane ticket with style. Wherever you want to go, Plane, Boat, and more, clean and good service.
Negative experience: I have never been given an offer that is worth it
Positive experience: Excellent service and prices. It has been my trusted Travel Agency for several years.
Fantastic experience: Excellent
Fantastic experience: Excellent service
Positive experience: I like buying flights there
Positive experience: Good service. They helped me quickly resolve my travel issue. Thank you very much.
Fantastic experience: Personally, the service they provide is very good.
Fantastic experience: Excellent service, I liked it, but the wait outside was a bit complicated for me; however, the kindness was truly excellent.
Fantastic experience: Is a great experience.. Mirna P. Has always been great and helpful with getting the best air flights for our vacations..
Fantastic experience: We always make reservations with this company, good prices.
Fantastic experience: Good prices and nice customer service
Fantastic experience: My agent is super efficient, thank you.
Leave your opinion about Happy Tours Travel Agency:
Happy Tours Travel Agency appears in the following listings:
Other travel agencies that might interest you
Samho Tours
AAA Los Angeles Insurance and Member Services
Sky Tours & Travel Inc
Hotel Silver Lake Los Angeles
Add your travel agency to our directory for free
If you manage a travel agency and want to appear in our directory, add your company information and you will be able to appear completely free of charge.