Brad Sullivan Tag Agency

Negative experience: unprofessional sharing political views- not a safe space, look elsewhere for your tag needs if you aren't R

Fantastic experience: The best and fast.

Fantastic experience: Had a great time!

Fantastic experience: Really great service!

Negative experience: The old man is rude! As soon as he noticed I was a veteran, he kept interrupting the other guy to tell me to go down the street to another tag agency. You could just learn the process rather than having to make phone calls.

Fantastic experience: So friendly & fast! Would recommend to anyone local!

Fantastic experience: All my interactions with this location have been friendly/positive.

Fantastic experience: I wouldn't normally review a Tag Agent I don't suppose, but dealing with the Sullivans is always a surprisingly good time (in addition to them being good at what they do). Both old Mr Sullivan and young Mr Sullivan are quick and witty and somehow make paying the government a fun experience. They do have all the answers to any odd questions around the tag business too.

Positive experience: I love this tag agency. It’s pretty much 5 stars in my book. I drive across town for their services. But don’t bother calling. They don’t answer the phone.

Fantastic experience: A gem of a place! Employees are kind, patient, and efficient.

Fantastic experience: The only tag agency I use. The owner is hilarious and his banter is a welcoming addition to the waiting line (it moves fast!).

Fantastic experience: Walked in with no appointment, all paperwork in hand for a license renewal and was out in 15min. Awesome staff likes to chat and have fun! The best experience I have ever had at a tag agency.

Fantastic experience: Small place, got right in, the guy at the desk was so helpful I was in and out of there in 20 minutes with my replacement license!

Negative experience: If I could give 0 stars, I would. He was condescendingly rude to the people in line ahead of us, telling them "He doesn't do handholding.". When I got to the front of the line I handed him my insurance paperwork to get my tag renewed. He asked me for my tag number. I hadn't gotten half of it out of my mouth before he started yelling about handholding again. And then he tells me to not throw out my renewal paper in the future, which I hadn't done in the first place. He was ranting about " non contributors.". I came to get a tag renewed. Looking up the VIN for the tag number is doable in his system. If you don't want political ranting, poor customer service, or to be unnecessarily chastised take your business to any other tag agency, which my family will do in the future.

Negative experience: Had the displeasure of calling this morning and apparently getting the owner. I was talked a liberal after calling for asking what documents I needed. Then had to listen to him rant about people having and getting checks for money they never earned etc. this man is a complete joke! Avoid avoid.

Fantastic experience: Super nice people. Helpful to renew a driver's license even as a walk in.

Fantastic experience: I know this may sound strange, but this tag agency is a really fun place to do business at. 5 stars as well as a hoot and a half.

Fantastic experience: I called 7 different tag agencies and this was the only one that could see me for a driver license today. I walked in and the process took no more than 5 minutes. I will be using them for everything going forward.

Fantastic experience: Quick and easy driver's license renewal process. Very friendly!

Negative experience: Brad made my wife cry... She is disabled and I was trying to call to make sure she had all the paperwork she needed to get her driver's license renewal, but they never answered for 2 days. So I went there to make sure we had everything needed before I got her out, to take her picture for her license, etc... since it's cold out...Brad commented, " why didn't she come, are you keeping her chained up or something?" I was nice though and said, "You know that she is handicapped and I won't make her get out until necessary!" WOW !!! NOT NICE little man!!! Doesn't surprise me these days though, nobody wants to be nice or helpful anymore, this is how they are all brought up these damned days!

Negative experience: This place was a disappointment. Yes they might get you in/out quick but they overcharged and not all Tag Agencies are the same. I originally got my information from another tag agency and even picked up forms that were needed to transfer a vehicle in my daughters name. When I was able to meet my daughter for the transfer we showed up with the necessary forms and insurance paperwork. This tag agency told me that whatever I was told was incorrect. Then proceeded to tell me we could get another form filled out so my daughter wouldn't have to come back with me. I think it was some sort of Bill of Sale and it was a $5.00 notary. Because he said he is in the business to make money so I might as well get something done while I was there. That comment didn't sit well with me but I let it slide. I come back the following week to complete the transaction, was told that I needed to have a couple more forms notarized for tag transfers and whatnot. It adds up fast by the way. Transfer was going to my daughter and her boyfriend, but I guess here I wasn't allowed to add him to the title. I had to drop his name even though his name is on the insurance. Otherwise they would charge taxes. He spent more time talking about this and that how I was misinformed. At this point I just wanted to leave and be done with this. Made it out to my car and review my receipt. Noticed he charged me AGAIN for the notary I paid for in cash the previous week. At this point he had a line and I didn't want to go back in for my refund because I didn't want to hear anymore excuses. If you have the time I would use another agency. Or bring back the lady that USED to run the place. She was amazing and very professional. Good Luck.

Fantastic experience: Fast, friendly and informative service!! Thanks!!

Negative experience: Horrible owner he is racist and rude. I am Hispanic and it is our culture to carry two last names. On my social security card and my marriage license I have two last names he refuses to give me a new ID with both last names when social security office were the ones that sent me there. He acted like I was breaking a law or something. Smh. This world has really come to this. It's ridiculous never go here if you are any other race than white

Fantastic experience: They were very helpful and nice.

Fantastic experience: Amazing experience was in and out in 10 minutes highly recommend ✊

Fantastic experience: Best tag agency I’ve ever been to, I got my license renewed quick and easy. Thank you!

Fantastic experience: If you’re looking for fast service this is your place. If you want to wait in line and have long talks with customer service, then you will need to go somewhere else.

Fantastic experience: Easy, smooth and super kind service

Positive experience: Our experience in person was very good. My initial call to make sure that we had the right paperwork was difficult. Customer service that goes well can make such a great impression. You all pulled through in the end.

Negative experience: I have NEVER written a bad review but I am beyond frustrated with this place. Save yourself the trouble and just make an appointment at a reputable agency. This place got me so hopeful, only to completely disappoint me. If it sounds too good to be true, it probably is, should be their slogan. I called ahead today, to ask if they would be able to get me in for a new DL (All I needed was to get my married name on my license for a new job I’m starting.) They said if I was there before 4, they could do it, no problem. I drove almost an hour and was there at 3:30. When I got to the counter, they told me they could only help me if I was up for renewal, otherwise I’d have to make an appointment. That was NEVER mentioned when I called and specifically asked before driving all that way. He said he just assumed I was up for renewal when I called, even though he never thought to ask before giving me the . Also, there was not 1 other customer in the store when I walked out, so there was NO reason they couldn’t have realized it was their mistake that made me drive all the way there and go ahead and help me. And it’s the kind of place that chuckles at your frustration while taking zero accountability for their mistake. At least they’ve got jokes.

Fantastic experience: Literally the only tag agency where they WORK! They don't make you make an appointment, they are always nice, courteous and friendly!

Fantastic experience: Amazingly efficient and got me done in no time I will say. As an asthmatic, there is a Mold and mildew smell, it is strong, and it is obviously progressed to the point to where there are particulars in the air. The air quality inside the tag agency is not the best,. If you are asmatic, you might want to wear a mask. Besides that great people

Negative experience: Simply went up here to get my tag and this man seen me get formula out for my baby and proceeded to tell me “you’re feeding your child formula?” With a gross face as if it was any of his business. Then proceeded to ask where the dad was and I said at work and he say “well atleast that’s good” RUDEST WORKERS EVER! It was the old man with the glasses.

Negative experience: If I could leave 0 stars I would worst experience ever extremely rude asking my wife questions that shouldn’t be asked like why is she bottle feeding my daughter they were even mocking another customers accent. Racist and rude

Fantastic experience: Fast, easy, NO line whatsoever. Employees were helpful, polite, and FUNNY. This is a different tag agency, thanks yall.

Negative experience: Don’t recommend. Brad is meh.. bad attitude I think it might have to do with his age. Take your business else where.

Fantastic experience: Will not go anywhere else. These people know their stuff. Quick professional service. I think they speak several languages as well.

Fantastic experience: The best hidden gem tag agency in the city.

Fantastic experience: I recently had the pleasure of experiencing outstanding service at Brad Sullivan Tag Agency and I couldn't be more impressed! From start to finish, my interaction with their staff was absolutely fantastic. First and foremost, their level of service is unparalleled. The team at Brad Sullivan Tag Agency goes above and beyond to ensure customer satisfaction. They are highly proficient in multiple languages, which is a tremendous asset in a diverse community like ours. No matter the language barrier, they effortlessly communicated with each customer, making everyone feel comfortable and understood. Moreover, the staff's attention to detail is truly commendable. They provided me with comprehensive and accurate information, leaving no room for confusion or uncertainty. Their expertise and knowledge were evident, as they effortlessly addressed any questions or concerns I had. This level of dedication and commitment to customer education is truly commendable. One aspect that pleasantly surprised me was the swift pace of service. Despite a considerable number of people waiting, the line moved quickly and efficiently. The staff members managed the crowd seamlessly, ensuring that each customer received the attention they deserved without sacrificing quality. This kind of efficiency is rare and highly appreciated, particularly in today's fast-paced world. In summary, my experience at Brad Sullivan Tag Agency was exceptional. The combination of remarkable service, multilingual proficiency, and detailed information makes them stand out from the rest. I highly recommend Brad Sullivan Tag Agency to anyone seeking top-notch service and an overall enjoyable experience. They have undoubtedly earned my utmost respect and loyalty. Let's support this outstanding business and help them grow! Thank you, Brad Sullivan Tag Agency, for providing such an exceptional service and setting the bar high for others in the industry. Keep up the excellent work!

Negative experience: called & they were being racist when we just had a simple question

Fantastic experience: No appointment required to renew license, fantastic! Quick as well, highly recommend

Fantastic experience: Super fast! They were able to get me in as a walk in for my Real Id and were very helpful. I drove by the location once without realizing it, so it is a little tucked away (it looks like an older house). They also accept credit cards as payment for a small fee, which was so nice.

Fantastic experience: I have no idea why the man who answered the phone was so friendly, but it very nearly made my day! Turned the daunting task of trying to figure out if I can mail in my request for a replacement car title into a genuinely pleasant experience.

Fantastic experience: Amazing follow through and customer service! Brad and his team are awesome. I highly recommend.

Negative experience: call for quote about tag n title and get nothing but smart mouth remarks!!! very rude!!! HIGHLY DO NOT RECOMMEND!!!!

Fantastic experience: This is the BEST tag agency!! No fuss, no B's, no appointment to renew your license!

Fantastic experience: Brad’s group always provides fast, great service.

Fantastic experience: Small, quick, convenient. One of the best tag agencies in town.

Fantastic experience: Walked in and was taken care of immediately. Best kept secret in okc!

Negative experience: Rude and condescending on the phone. Need to work on customer service.

Fantastic experience: I called in and asked if I could do a walk-in appointment, and they said to come over and they'll see what they can do. Both of them were extremely kind and got things done so quick. Definitely a great agency.

Fantastic experience: Was looking all over town where I could just walk in and get a real ID and tag my car, called first and was told if I can get there before they close they would get me taken care of… I would have never known it was there just driving by… but walked in they weren’t busy (they where already helping one other person) they started assisting me right away and got me in and out in no time!!!! I will definitely be back!!! Parking is behind the building!!

Negative experience: Hangs up the phone every time I call. I was just wanting to ask if I need an appointment.

Fantastic experience: Super helpful and was in and out within 20mins.

Fantastic experience: Came for my tags, stayed for the repartee.

Fantastic experience: So fast, great service!!!! Very friendly would come back again. Made the process of getting my drivers license renewed easy!!!

Fantastic experience: Very friendly and helpful. My mom uses this agent and they are very patient with senior citizens. Very knowledgeable.

Fantastic experience: Only place I go to

Fantastic experience: Could not get me in for a drivers license renewal today, but gave me info on where to renew online. Very helpful. Very polite and empathitic

Fantastic experience: Good place efficient.

Negative experience: I really wish I could give this place 0 stars. Always did business with them, old guy treated me poorly & refused to tag my car & wasn’t missing any paperwork. WILL NEVER RETURN!!

Fantastic experience: Great service , fast and easy , close to my home , I have been using this place for over 15 years , its the best

Fantastic experience: Fast, friendly, efficient service. I actually ENJOY going there!

Fantastic experience: Excellent and friendly customer service the best service by the female employee that is there

Negative experience: If I could give this place zero stars I would. I went with my mom to get her sticker for her tag. This is when the owner didn’t have employees at the time and he was handling the place. We provided him with our insurance and her driver license. He then ask for our tag number. My mom told him she has never had to give her License Plate number when renewing. At the time she didn’t even know the number. He was very rude and unprofessional. He then proceeds to throws her the paper work and tells her she can go some where else. I never had an issue before but I do not recommend going when he is there. I definitely have not gone back and don’t plan to. I love the ladies at Classen tag agency. We went there after this incident happened, and they were able to give us what we needed within 10 min even without our license plate number.

Positive experience: Good service

Fantastic experience: Wow, what a great Professional environment. That lady that works the front desk was excellent. She went above and beyond to help my mother and me, and the owner. 10/10 They were fantastic!

Fantastic experience: Excellent service

Positive experience: Very courteous and helpful. My new ‘go to’ Tag Agency.

Fantastic experience: Kind, quick, & helpful! Finally was able to get my plates after going round and round with other people. He got me sorted out. Thanks

Fantastic experience: the owner helped me when nobody else would. thank you!!

Fantastic experience: Fastest place in the central city to get your driver's license, and license plate renewed.

Fantastic experience: Friendly helpful guy! Makes going to the tag agency as painless as possible!

Fantastic experience: 6 stars! I was in and out quickly, great customer service!

Negative experience: The owner refused to preform a VIN inspection because I was tagging my vehicle with a native tribe. I offered to pay and he still refused.

Fantastic experience: Great service!!! Mr. Sullivan is very friendly and gets the job done!! Its always a pleasure doing business with him!!

Negative experience: I order on line and I don't receive my sticker for one moth wait

Fantastic experience: Best tag agency I've used them and Brad Sullivan for years.

Fantastic experience: I had an excellent experience at Brad's place to register my vehicle. They were friendly and personable.

Fantastic experience: There could not have been a better place for me to get the registration and title for my new car than here. I had some major issues leading up to this day due to the previous owner of the car and the dealership where I bought the car. What could have been ANOTHER huge hurdle for me to jump to get my tag became a pleasure for me to be there. They were courteous,efficient, calm and EXTREMELY helpful! I really appreciate you guys.

Fantastic experience: If you value your time this is the best place to go. The agent is very efficient, quick and have always completed paperwork properly for me. (No need to take a number to sit down and wait.) These are the reasons this is the only tag agency I use in Oklahoma City.

Fantastic experience: The staff is always friendly, knowledgeable and work quickly to get customers taken care of. Added bonus: the owner always throws in a little humor.

Fantastic experience: I have used this Tag Agency in the past and it has always been a quick and easy experience. I called today to inquire about any new policies and what to expect amid COVID-19 because my license expired in November. I spoke with Brad Sullivan (owner) and he was very helpful in answering all of my questions and offering advice. It is really tough to get a renewal anywhere right now and most places (this one included) require booking an appointment ahead of time. He was even kind enough recommend a couple of additional agencies I could try to do a walk-in with. I didn't find him rude at all- just a very direct and to-the-point kind of guy.

Fantastic experience: They’re awesome never going to another tag agency other than here! Highly recommend!!

Fantastic experience: Extremely helpful, professional, and friendly.. I won't use anyone else.. Highly Recommend

Positive experience: Quick and easy to get my tag up to date

Negative experience: Don't go here. Don't reward this kind of person with your money. The owner of this place is one of the rudest people I have ever met. I had a small issue getting my tag renewed due to my new insurance needing to fax them a paper. I got the issue resolved I left but without enough time to go back to the tag agency before they closed. I called to tell them that my insurance faxed over the document and politely asked if they could set the paper aside until tomorrow morning. The owner acted like this was just the most unreasonable request in the entire world. Then immediately started interrogating me with strange questions like "Do you work!? Where do you work!? Can I go there and bother you at work like you're doing to me!?" I calmly told him that if he didn't want to hold on to one sheet of paper for half a day that I was just going to a different tag agency. Then he he hung up on me. You rarely see someone act like such a spoiled child. How small of a man do you have to be to try and abuse the tiny amount of power that comes with owning a tag agency?

Fantastic experience: In and out fast service

Fantastic experience: Man I couldn't have got in and out faster. On 30th of the month there was no wait. Pretty happy.

Fantastic experience: Great service. Have used for years

Negative experience: Doesn't answer the phone.

Positive experience: My father-in-law has been using this tag agency for many many years. Great customer service and knowledgeable staff.

Fantastic experience: Great service attitude with a warm, friendly smile. Since all Oklahoma car owners have to pay someone for tags, it may as well be Brad Sullivan's agency...at least there your transaction will be as pleasant as possible.

Negative experience: Incredibly RUDE and unhelpful! They treat you as if you are a nuisance and display TERRIBLE costumer service. I usually just blow off BAD Customer Service and don't go back, but this was twice now on two separate occasions and two different people. My husband WARNED me not to go there because they were so rude and unhelpful to him and he had to go elsewhere to get his stuff done! I decided to give them a try and I had the exact same experience. I had already made calls to verified what I needed to do with the tax commission before showing up and then they tell me it can't be done, and give me a total run around. Then I call the tax commission back and they advised me of the same instructions and possibly go to a different agency. Difiently the last time I'll ever send anyone there, completely uncalled for a total waste of my time!!!

Fantastic experience: Great place.. great customer service

Fantastic experience: Service is always great. I've been coming here for years. I drive past other tag agencies and make a special trip. They put a smile on your face.

Fantastic experience: If you hate renewing your tags or drivers license, come to this place. Very helpful, a little gruff, rarely a wait, above and beyond.

Fantastic experience: By far my favorite tag agency in OKC. Fast, friendly, conveniently located. I never thought I would look forward to renewing any government documents but Brad Sullivan Tag Agency makes it easy and enjoyable.

Positive experience: Honest caring people who make me laugh

Negative experience: Extremely condescending and rude!! Stand in line elsewhere!