AAA Plymouth

Fantastic experience: Excellent service and helpful staff

Fantastic experience: Quick rmv transaction. Will use again.

Fantastic experience: Polite & kind staff work here - thank you!

Negative experience: We checked in for our appointment and we're missing a document, the woman who checked us in told us exactly what we needed to come back with and said she would keep us checked in, as long as we got back by 4pm we could get back in line. After driving 30minutes back home to gather the missing information, drove 30minutes back and checked in. New team on the floor, now we go to check in, instantly reluctant. After explaining the previous employee had said we would be fine to come back they reluctantly signed my husband in explaining there were a couple people ahead. Fine, understandable. After about 45minutes the final person who was ahead of us was finished and we were next. Well my husband was skipped over to someone who had checked in well after we had been waiting. This was a complete waste of our time, overall about 4 hours and did not complete our task.

Fantastic experience: Fast service and very helpful employees

Fantastic experience: I could not believe how efficient, fast ( 12 mins. ) , and friendly they were. Also easy to get to from Falmouth.

Fantastic experience: The best office to go they Nice and helpful

Fantastic experience: Easy in and out with friendly staff.Definitely would recommend it for your DMV renewals. Not hard to find exit 13 off the highway left take right into Home Depot mall

Fantastic experience: Very efficient, caring, kind associates that helped my husband. We give them our business from now on.

Positive experience: Got our passport photos taken Easy and quick.

Fantastic experience: Always have a great experience here. In and out much faster and more pleasantly than the registry!

Positive experience: Registry Services and fast Passport photos.

Fantastic experience: It is a great place to go. I love going there; it saves me to go to Rockland.

Fantastic experience: Travel agent Cody was delightful to work with. He was very personable, and was able to find the right trip for us.

Fantastic experience: Friendly Timely Helpful

Fantastic experience: Cody Jette is always very helpful when I plan a trip.

Fantastic experience: Went to AAA Plymouth to acquire my Real I D. Beats tripping to an RMV appointment by far.

Negative experience: Went in for mapped out directions. Told to come back in a week They were focused on RMV stuff more than AAA stuff. The one I go to in Florida is 100 times better

Fantastic experience: Didn't go there

Fantastic experience: Fast towing service. I called and got a truck within 45 minutes. And the app/website that tracks the truck makes life very convenient

Fantastic experience: I scheduled a registry appointment with them. It was great. They were busy. But very nice staff and handled everything I needed within 10 min. In and out. Great benefit for AAA members!

Negative experience: Went all the way there waited in line to be told they no longer do license plate service.

Fantastic experience: Well managed establishment along with friendly, accommodating staff. What more could you ask for?

Negative experience: Less than pleasant staff. Don't know how else to explain it. No smile no greeting. Cold, rude.

Fantastic experience: Great service great people

Fantastic experience: 100% Awesome experience. They were beyond accommodating. Thank you Elida and Meghan..

Fantastic experience: Quick, friendly service getting my driver's license renewed.

Fantastic experience: Excellent service, knowledgeable staff

Fantastic experience: Very patient, helpful and courteous. As well as professional. Thank you!

Fantastic experience: It was busy, they were quick and friendly.

Fantastic experience: Great service. Life had no problems getting her real ID

Fantastic experience: Very fast courtesy and friendly

Fantastic experience: Jeff made it easy

Fantastic experience: Very fast service

Fantastic experience: Simple and easy

Fantastic experience: Friendly and caring

Fantastic experience: Quick, efficient got real id and license renewal

Fantastic experience: Travel plans?? Ask for Cody Jette ! ✈️

Fantastic experience: Had such a good experience with AAA in plymouth. From making the appointment and speaking with an actual person and the follow up phone calls. To showing up today and everyone being so polite and helpful. Thank you! Anita Dionne

Fantastic experience: I called for an insurance quote for my car and Larry was incredibly helpful and patient with me. He explained everything clearly and even took extra time to call other options and call me back with the best quote. Thank you so much Larry!!!

Negative experience: I dont reccomend for insurance. Travling or simply AAA- sure. Even with full coverage they don't do much for you. They seem to not have your best interest at heart.

Fantastic experience: Driver's Education is tops

Fantastic experience: I made an appointment at the Plymouth Triple A office to get a Real I.D. The service was fantastic, smooth and easy. I don’t remember the name of the woman who I was assigned to, but she sat at the first desk to the far right. What a difference from going to the Registry! Thank you Triple A for such a quick, friendly and nice experience!

Fantastic experience: Great Dispatching! Towing Contractors were Awsome to work with? Thank you very Much

Fantastic experience: Great, easy to make an appointment and on line prep was good.

Fantastic experience: Very helpful needed insurance bound and they did it expeditiously. Larry was a big help in the office I suggest if you have insurance needs you ask him

Fantastic experience: Long wait for a license renewal but still worth it .. Feel bad for people working there who have lost their sense of humor in such bad times.. Understandable though....

Fantastic experience: Very professional, courteous and fast! I had all the documents ready.

Fantastic experience: Excellent customer service.

Fantastic experience: A quick, efficient way to get my RealID. SO MUCH better than the RMV. They took me on time. Less than 10 minutes. Something in Society has improved. A rarity for sure.

Positive experience: I haven't been there yet

Fantastic experience: Muito top

Fantastic experience: I had not made on appointment and my time short a return visit is needed. I will check the website next time.

Fantastic experience: Everyone was very nice and polite,they really know what they are talking about.

Fantastic experience: (With appointment.) Clean, quick and friendly! Beats the RMV

Fantastic experience: This visit was quick and efficient! I went in to renew my license and upgrade to a Real ID. Be sure to fill out the application online before you go. I was in and out within a half hour. Spectacular!!!

Negative experience: Plymouth AAA was a complete waste of time. We wanted to get our day early boarding passes. Staff stated travel agent was out, even though we called and confirmed someone was there. Nine people in the office could not help us. We were told to go to the library and use their computer. I would not recommend doing business with this do nothing AAA in Plymouth. We used the AAA in Allen, TX to plan our trip. Maybe the Plymouth office could learn something from professionals in the Allen office. EBG and LLH

Fantastic experience: Professional greeting, positive experience with getting a Real ID. Highly recommend.

Fantastic experience: Great place to renew your license

Negative experience: I never went to this place. WTH

Fantastic experience: Wonderful service and people!!

Fantastic experience: Registry services provided if you are a member. So much easier than going to the registry. The service is excellent.

Positive experience: Not impressed with the service. Waited 3 hours and still no truck available to tow us. Ended up calling another tow service to get vehicle to the mechanic.

Negative experience: I called the service center over a month ago to check to see if I could get a real ID and update the spelling of my first name at the location. The woman on the phone assured me it was something they could do even as I asked multiple times to make sure. I arrived and was promptly informed that they only change middle and last names at their location, something that never came up on the phone even as I specified that it was my first name being changed. Heads up: if someone calls you weeks ahead, before even making an appointment, to make sure that you can complete a time-sensitive service, actually MAKE SURE it’s something that can be done. This was completely unacceptable.

Negative experience: Showed up 2 1/2 hrs for me

Negative experience: Terrible experience at the AAA store in Plymouth today. I observed the staff be rude and unhelpful to a number of customers while I waited in line. Additionally, I witnessed the staff outright lie to a customer. I arrived around 1:30PM in the attempt to avoid going during the period where the staff would likely be taking lunch breaks. I waited in line behind 3 or 4 other customers. As the line grew longer, someone called out for any additional customers who where waiting for RMV services. The man behind me responded and was taken to the counter for service. Next they asked the couple behind me in line what service they were waiting for and they replied that they were in need of notary services. They were told the notary was on lunch break and would be back in around a half hour or so and that they could wait or come back. They left. As I was also waiting for notary services I decided to leave and return close to an hour later. When I returned, the same couple had also returned and were in line ahead of me. When they reached the counter for service they were told the notary was not available unless they had only a single page that needed to be notarized and otherwise they would need to make an appointment to return. They were very displeased and left. I was the next person called to the counter and I asked for notarization for a single page. The staff member at the counter was aware that I had been there an hour earlier and return, and that I had heard what had been said to the previous customers. Then the staff member at the next window...who had been their the entire time...had me step over to her window and accepted my form for notarization. I was the last person in line. There were not further customers in the store behind me and there was no apparent reason the notary could not have provided service to the previous customer. After my form was completed the staff all went and sat down at their desks in the back. THE NOTARY WAS THERE THE ENTIRE TIME AND AVOIDING PERFORMING NOTARY SERVICES!!!

Fantastic experience: They were so nice, helpful, and curtious.they were very efficient. It was a pleasure. Thanks AAA

Negative experience: Approached multiple times for Notary Service. First time refused saying that there was not enough space to notarize. Second time, it was really pathetic. The lady asked me how many places I have to notarize and I told 4 documents. Then she said the Notary was not available. Why would someone ask someone hiq many documents to notarize if the Notary was not available. Both the times I got it notarized from a very friendly Citizen Bank

Fantastic experience: Make appointment it really helps

Fantastic experience: Larry from the Plymouth location is the best in the business. Needed help getting a new auto insurance policy for my new vehicle and he helped me out incredibly. He saved me so much hastle and was very responsive. Highly recommend!

Fantastic experience: RealID License renewal

Fantastic experience: Great service! Positive and helpful employees. A pleasure to go there. I was glad i am a membe

Fantastic experience: Good people helpful has almost everything you need.

Fantastic experience: They were very pleasant and it didn't take long I highly recommend using AAA it makes my membership even more valuable to me! Thanks for having these services

Positive experience: Got my foreign currency . Gonna have an awesome vacation in Central America !!

Negative experience: Answering robot goes on forever & when finally getting a ring tone for operator the system hangs up....3 Rd time this has occurred.

Fantastic experience: They have a great insurance department

Fantastic experience: Easy in and out for the Real ID. Definitely pays to be a AAA member.

Fantastic experience: You do need an appt here, they were doing 2 photos for licenses while I waited. I was there to make sure my address was updated, the appt necessary bcuz there is only 1 insurance person on. They are open til 1pm on a Sat which is better than the Raynham office. I found staff very knowledgeable and helpful.

Positive experience: Very convenient location. Good service

Fantastic experience: Meghan in registry services was incredibly helpful and knowledgeable in completing my transaction. Seamless experience. Highly recommended.

Fantastic experience: Set up an appointment online. Quick in and out for my registration renewal.

Fantastic experience: The gentleman was prompt,neat,and fast.

Fantastic experience: Accommodating, Efficient & Quick. Will be using them going forward for Registry needs

Fantastic experience: Call directly. There are people cold calling claiming to be AAA asking for credit car info.

Fantastic experience: Star five!!! We are satisfied!! They are great help us what we need!! Thank u

Fantastic experience: Friendly staff. Clean and efficient. Would definitely take all my business there.

Negative experience: Not happy

Fantastic experience: Telephone contact regarding all new requirements for renewing drivers licenses. The service rep was very well trained & informed and had the patience enough to explain everything in detail already. I recommend everyone with a vehicle to take the liberty to check out this service.

Fantastic experience: Very helpful pleasant people.

Negative experience: Looking for any reason for you not to be able to get your license renewed completely unprofessional I felt like I was being interrogated and pushed out of the door I won't be back.

Negative experience: Couldn't make appointment

Fantastic experience: Maura was very accommodating over the phone to arrange appointments for license renewal.

Fantastic experience: Had appointment for 9:10 am at 9:07am was back in my truck driving home with my license people very nice registry web site says you dont need appointment at AAA but you do ,first sighn up on line with registry then down load paper at home so you need printer take that with $50 birth certificate and whatever id you got and away you go and you cant give them date for appointment they give it to you they actually called me later with it

Positive experience: Service was good. They were quite helpful. And got my bill paid.

Fantastic experience: Prompt response. Amazing service from Matthew!!!

Fantastic experience: Enjoy doing business with AAA.

Fantastic experience: Very nice there

Fantastic experience: Went into this location to add a new car to our insurance policy & Lawrence was fantastic! Hit a bit of a snag with Carvana not sending all the information but after a quick call it was all set and I was on my way :) Would definitely go to this location again for any insurance / travel/ rmv needs.

Negative experience: I went for a new license id. The appointment process on line was exhausting. Had to refresh over 30 times to get an appointment. I was not able to do app online. When I got there the people were the most unfriendly and hostile people I have eve r met. I was set next door to print something because they did not like my copy. Then I was sent out to scramble in my car for a pen. Even though I brought everything I needed they sent me packing for the third time because my credit card bill had my P.O. Box and not my address . Sorry aaa but post office does not deliver to my house Bottom line aaa makes the old registry look like the friendliest people in the world.