Greyhound Package Express

Positive experience: It's not the Greyhound station for Monroe City bus

Fantastic experience: Quick pick up/ drop off and on the road again Great drivers

Positive experience: Bus was late getting there also no bathroom not open on Sunday

Negative experience: Bathrooms are nasty and broke. Only go inside if you have to get a drink. Other than that... Stay outside at all costs

Positive experience: It was ok but not clean it needs to be extremely redone

Positive experience: Staff was very friendly

Negative experience: This store never stays open

Negative experience: The most horrid experience of my life..I would not recommend to my worst enemy..False advertisement..I ended up with no leg room..The person that was sitting with me actually took up half of my chair..I ended up sleeping on the window..smdh 0 stars..Greyhound you f***ing suck.. Have many other things to say I know lo ger wanna waste time with them..

Fantastic experience: Great

Fantastic experience: Very good and I visited again soon

Negative experience: Bus overcrowded, driver is very rude. ... wish I had another choice... only 16 passengers supposed to be on this bus due to covid... seat are completely filled

Positive experience: The staff was very friendly and helpful

Negative experience: Scarry

Negative experience: Poor Service Ppor service

Fantastic experience: Esta bien bonito los lugares q e paso hee

Negative experience: Terrible service

Negative experience: One thing from Atlanta ga never bring back to me warning you have been 8 days 2 bags real very angry with at your office and seriously not fun .. You better find it bring back to me owe me..

Positive experience: I have everything that I brought with me

Negative experience: Outside

Positive experience: Nice

Fantastic experience: I want away from here. I told my brother bout Deidre 2 yrs ago I sent him a couple pictures. You know what he said it was me I'm crazy I don't listen and in Texas I couldn't have a dime in my pocket and women come around It was me he use to talk bout. And it's me he'd use now to put all his good will on the table while he keep his business close as he can to his self. And how you expect me to be happy and of good cheer while he out there clean and dry still saying I don't listen telling yal all his good intentions what I need while he having a blast. It's a lot of ppl probably care a great deal now they see all attention I'm getting. Some is genuine even ones I haven't got along with in years but some I can promise you is not and I think I know yal see this.

Negative experience: I have no idea what has happened to Greyhound

Positive experience: To many changes no wifi

Negative experience: Greyhound bus lines are horrible

Negative experience: Drivers talk bad to the poor.

Fantastic experience: Good Package Express and services

Fantastic experience: This was a great place to catch the bus out of town. I hate they closed it, now I have to drive to Ruston to catch ths bus.

Positive experience: Nothing much

Negative experience: Very prejudice bias place. After traveling on a bus for 2 plus days, the greyhound bus stops at this location. The people traveling are not allowed to used their restroom, but it's ok to buy things from them #crazy #Don'tPurchaseNothing #ChangeYourRules

Fantastic experience: Good

Positive experience: kinda bad area of town and right next to the homeless shelter...

Fantastic experience: I recommend Greyhound Package Express because I love it.

Positive experience: Too many rude people working here

Positive experience: Good little gas station

Fantastic experience: Great bus station

Negative experience: Something that i would not like to be

Fantastic experience: Excelent

Positive experience: Great

Fantastic experience: I love riding greyhound.

Fantastic experience: The Employees are very friendly and courteous in there.

Negative experience: Closed, moved downtown

Negative experience: Rude

Fantastic experience: BUS ALWAYS GET ME FROM A TO B!!!

Fantastic experience: Organized, timely delivery and good drivers

Positive experience: It was ok

Fantastic experience: Yep

Positive experience: Clean and friendly

Positive experience: great

Negative experience: After waiting over TWO HOURS, the bus (that I was supposed to be leaving on at 4:50am) had still NOT arrived by 7:15am. I called customer service but they didn't know where the bus was. They told me I had to wait 24 hours to report a problem and to call back the following day. The next day I called back only to be told I had two options: #1: I could be credited the full $167 (the amount I paid for my ticket) for another ticket at the same price... Or, #2: I could take a PARTIAL REFUND in the amount of $100. Uhm, no, I don't think so. Absolutely by far the worst experience I've ever had with Greyhound, and the worst customer service I've ever received... ever!!

Negative experience: Horrible company

Fantastic experience: Awesome

Fantastic experience: Good place

Fantastic experience: Extremely helpful and friendly staff.

Fantastic experience: Good

Positive experience: Small dirty bus station on the side of a dimly lite gas station. Not the best area to be in at night .

Fantastic experience: So awesome

Positive experience: I did not step down from the bus but I saw a small service station that looked clean inside . But I was able to smell the sandwiches that some passengers bought there and they smelled good.

Positive experience: Reliable transportation

Negative experience: Greyhound is the worst...bus was over 3hrs late smelled bad.

Fantastic experience: It's ok

Fantastic experience: Great innovative and easy for you to travel safely and inexpensive Lonnie k

Fantastic experience: Good luck

Fantastic experience: You meet the nicest people here. It really is more interesting than a novel.

Positive experience: Ok

Positive experience: I JUST GET GAS AND IT'S ALWAYS CLEAN

Fantastic experience: My package arrived SAFELY

Positive experience: Clean and organized

Fantastic experience: Great

Fantastic experience: Bustling place, full of people. Lively and noisy!

Positive experience: Very friendly staff

Fantastic experience: Greyhound bus take you where you need to go

Positive experience: Good place to just get gas. Location great...other places within walking distance to get a hot meal. Inside accommodations not very inviting. Needs updating.

Positive experience: If nothing else, Greyhound gets it done! I have experienced mechanical failures, bathroom leaks, and stuck doors on Greyhound, but I made it to my destination in one piece. Yes, Greyhound almost ALWAYS run late - especially because of traffic, mechanical issues and weather - but those are the same things that you run into with any form of transportation, including planes and your personal car. Plus, who can beat free WiFi and electrical outlets?!?!?! The bathroom tends to be quite unappealing, but with the frequent stops, you can use the restroom in any location or building. Most of the drivers have their own unique personality, but most importantly, they maintain control of the passengers and keep the bus comfortable.

Positive experience: Very chill

Positive experience: It was ohkay

Negative experience: Cuatomers are waiting outside and business not open. So why do they sell tickets early and no one is there?,Saw a lady sitting outside said she got insulted while waitng outside..wow..that is not OK!!!!

Positive experience: Ok

Positive experience: Needs bigger selections of food.

Negative experience: Too small and the restroom in the gas is too small and nasty

Positive experience: Por su hospitalidad y cortes

Positive experience: They try to be helpful, but unexpectedly expensive ($90 for extra 40lb suitcase).

Negative experience: I would give Greyhound a -5 stars if it were allowed. The bus my nephew had to ride had mechanical issues and broke down not to mention the customer service department didn't have a clue as when or if they would be providing any updates.

Negative experience: This is a pretty terrible Greyhound location. The facility itself could use a remodel.

Negative experience: 1 room building connected to a store plus the staff is not trained well enough to give correct info on your trip and when the station is closed you have to wait for your bus outside

Positive experience: Decent

Positive experience: Met some interesting people

Negative experience: Customer service

Positive experience: My bus actually broke down and we had an hour wait for another one, but the staff was great. The bus driver was sweet and felt really bad so no harm done. I called and comolained and they gave me a voucher for my next trip.

Negative experience: Can't never get no answer when you call

Negative experience: You can't never get anyone to answer the phone. Why do they even have a number?

Negative experience: No ever answer the phone !! Why our tax money you know.....

Fantastic experience: very nice staff