Chang Express
Information about Chang Express
Opening hours
- sunday: (closed)
- monday: 10h-18h
- tuesday: 10h-18h
- wednesday: 10h-18h
- thursday: 10h-18h
- friday: 10h-18h
- saturday: 10h-13h
Bem-vindo à Chang Express, a sua melhor opção em serviços de envio de dinheiro e passagens aéreas nos Estados Unidos! Fundada em 1989, a nossa empresa tem o compromisso de oferecer qualidade, confiabilidade e as melhores tarifas do mercado para atender às necessidades da comunidade brasileira. Seja para enviar dinheiro para a família no Brasil, comprar uma passagem para as próximas férias ou realizar qualquer outra transação financeira, a nossa equipe dedicada e experiente está pronta para ajudá-lo a alcançar seus objetivos. Somos uma agência brasileira que compreende as particularidades e necessidades dos brasileiros no exterior. Leia mais sobre os nossos serviços abaixo e não hesite em entrar em contato conosco.
Our comment from TraTraTravel about Chang Express:
Chang Express is a premier travel agency known for providing exceptional customer service and a seamless travel planning experience. Our clients have consistently praised the team, especially Monica, for her incredible attention to detail and dedication to finding the best flight options at competitive prices.
Many customers have shared their positive experiences, highlighting:
- Expert help in navigating challenging situations, particularly when booking flights.
- Exceptional support and quick responses from our dedicated team members.
- A commitment to customer satisfaction, with several clients expressing their appreciation for the patience and professionalism demonstrated by our agents.
- Positive reviews on the overall travel experience, including affordable pricing and excellent assistance throughout the booking process.
While most feedback is overwhelmingly positive, some users have noted occasional issues with specific requests, emphasizing the importance of clear communication. At Chang Express, we continually strive to improve and provide the best possible service to our valued customers.
We are proud to be recognized as one of the best travel agencies in the area and look forward to assisting you with your next adventure!
Chang Express: Reviews
Fantastic experience: Excellent Monica is the best
Fantastic experience: Monica is the best!
Fantastic experience: Chang (Mônica) is very good in what she is doing. Always, have help me with delicates situations on finding flights tickets with affordable prices. Thank you, Monica, for your hard work
Fantastic experience: Chang is the best travel agency!!
Thank you so much for your amazing review! We’re thrilled to hear that you consider Chang Express the best travel agency! Your satisfaction is our top priority, and we’re so happy to have made your travel experience to Brazil and Latin America memorable. We can’t wait to help you plan your next adventure!
Fantastic experience: I would give more stars if I could. Paulo always exceeds my expectations finding my flight tickets. He is always very patient. I give him 10 stars.
Thank you so much for your wonderful review! We’re thrilled to hear that Paulo exceeded your expectations and provided you with exceptional service. His patience and dedication to finding the best flight tickets for our customers are truly appreciated. We’ll make sure to pass along your kind words to him. Thank you for choosing Chang Express, and we look forward to assisting you with your future travel plans!
Fantastic experience: Excellent user experience, timely response and the support needed if something goes wrong. I have been a client for more than a decade and have zero complaints.
Thank you for your heartfelt feedback and for trusting us for over a decade! It’s truly rewarding to know that we’ve consistently met your expectations with excellent service and reliable support. We greatly value your loyalty and look forward to continuing to serve you with the same dedication for many years to come. Thank you for choosing Chang Express!
Positive experience: I traveled with my son who needed special care and you placed us in separate places from each other. Bad experience doing business with you!
Thank you for the 5-star rating! The Chang Express team appreciates your trust in our services. We hope to serve you again soon.
Fantastic experience: Very good job! Great work done. Congratulations! Thank you, Paulo.
Thank you so much for your kind words and feedback! We’re thrilled to hear you had a great experience with Paulo. He always strives to deliver exceptional service, and it’s wonderful to see his efforts recognized. We look forward to assisting you again in the future. Obrigado por escolher a Chang Express!
Fantastic experience: Paulo was essential for our ticket purchase to Brazil ❤️ we were very anxious, as it has been 24 years of waiting and he was a competent professional, very attentive and patient, he helped us a lot. Thank you so much now Paulo, I hope to come back and buy more times.
Thank you very much for sharing your experience! We are thrilled to know about the importance of this trip and happy to have contributed to making it happen. Paulo is truly an exceptional professional, always dedicated and attentive. We hope to serve you again on your future travels! We wish this journey to be filled with unforgettable moments. Thank you for choosing Chang Express!
Fantastic experience: Always great rates and exceptional service! I highly recommend Chang Express!
Thank you for your feedback! We’re delighted to know you’re pleased with our competitive rates and dedicated service. Your support inspires us to continue delivering the best travel experiences.
Fantastic experience: Monica is always incredible to work with. Prompt and friendly, highly recommend!
Thank you so much for your kind words! We're delighted to hear that Monica provided you with prompt and friendly service. We appreciate your recommendation and look forward to serving you again in the future.
Fantastic experience: I loved my service, Sérgio helped me with everything besides being very quick and friendly, I highly recommend it and they definitely gained another loyal customer.
How incredible to know this! Thank you very much for your positive feedback. We are happy to know that Sérgio was able to help you quickly and kindly. Your recommendation means a lot to us, and it will be a pleasure to continue serving you. Welcome to the Chang Express family!
Fantastic experience: Very pleasant and easy. I always buy my ticket through Chang
Thank you very much for your comment! It's great to know that you always find ease and convenience when purchasing your tickets with us. We are here to help whenever you need.
Fantastic experience: The best agency, Paulo the best attendant. Thank you very much
Thank you very much for your comment! We are very happy to know that you consider Chang Express the best agency and that Paulo provided excellent service. He is undoubtedly a great professional dedicated to helping our clients. Count on us whenever you need!
Fantastic experience: Sergio was very attentive and not to mention he helped me find a rate at an excellent price!!!
Thank you very much for your feedback! We are happy to know that Sérgio was able to help you with such attention and find an excellent rate. Our team is always committed to providing the best for our clients. Count on us whenever you need!
Fantastic experience: They are the best travel company. I have a work with.
Thank you for your kind words! We’re thrilled to hear that you consider us the best travel company you’ve worked with. Providing excellent service is always our priority, and we’re grateful for your trust and support. We look forward to assisting you with your future travel plans!
Fantastic experience: I have a great experience with Monica! She is amazing!!!
Thank you so much for sharing your experience! We're thrilled to hear that Monica provided such amazing service. She truly is dedicated to making every customer feel valued and taken care of. We appreciate your support and look forward to assisting you again soon!
Fantastic experience: Whenever I need to travel, I look for Chang Express Travel, as I find good service especially with the attendant Monica, and all flights are always at a good price and safe.
Thank you very much for your feedback and for the trust in always choosing Chang Express Travel for your travels! We are happy to know that you appreciate the service, especially with Monica, who works hard to provide the best support and ensure fair prices and safety on all flights. Your satisfaction is our greatest reward! Always count on us.
Fantastic experience: Service and satisfaction 100%. Monica is always very professional!
Thank you very much for your feedback! We are happy to know that you are 100% satisfied with Monica's service. Professionalism and dedication are our greatest commitments!
Fantastic experience: very professional service and polite ! I like , thank you
Thank you so much! We’re thrilled to hear you enjoyed the professional and polite service. Your satisfaction means a lot to us, and we look forward to assisting you again!
Fantastic experience: I love knowing that I can count on the services of Chang Express, especially being attended by Monica, who is super friendly and a great professional.
What a joy to read this! Knowing that you trust Chang Express's services and that Monica is part of this positive experience fills us with pride. She is truly an incredible professional and always dedicates herself to the utmost to serve with care and competence. Thank you very much for your trust and preference!
Fantastic experience: Monica is my girl!!! She is so professional and helpful. She finds the best deals and makes sure the client is delighted. She follows up and is always available if you have any questions. I recommend Chang Express and ask for Monica for a great experience! Thank you Monica!!!
Thank you so much for your wonderful feedback! We're thrilled to hear that Monica provided you with such attentive, professional service and found the best deals for your trip. Her dedication to making sure clients are delighted truly shines through. Your recommendation means a lot, and we’re here anytime you need assistance with your travel plans. Thank you again, and we look forward to serving you on future journeys!
Fantastic experience: We had an excellent experience at Chang Express in Somerville, MA. The attendant Anne was very attentive to us throughout the entire service process. ♥️
Thank you very much for your feedback! We are very happy to know that you had an excellent experience at Chang Express in Somerville and that Anne was attentive throughout the entire process. We appreciate your trust and are here to help whenever you need. Safe travels and see you next time!
Fantastic experience: Service performance rating 10, Thank you Paulo
Thank you very much for your feedback! We are glad to know that Paulo's service was a 10 and that he met your expectations. We appreciate your trust in Chang Express and will always be available for anything you need.
Fantastic experience: I bought my ticket to Brazil with Paulo Santos, he is very efficient, polite, and even more helpful, he looked for how I could get from point A to B with minimal waiting at the airports. Congratulations Chang express for having a top-notch employee.
Thank you very much for your feedback! We are extremely happy to know that Paulo Santos provided efficient and helpful service, ensuring the best possible experience when purchasing your ticket. He truly is a dedicated professional, and it's great to know that your journey was made easier by him. We appreciate your trust in our service and for choosing Chang Express. We are always available to help with whatever you need! Safe travels and see you next time!
Fantastic experience: Excellent
Thank you very much for your review! We are happy to know that you are satisfied with our services. Always count on us!
Fantastic experience: We have used Chang for many years, and we have always received excellent service. Monica is super helpful, quick in service, and patient. And it's not just at the time of purchase. After the purchase, they send updates if there are any, and they confirm the flight when we send a message asking about the status. They pay special attention to ensuring that my mother has assistance with a wheelchair and can only travel by the window. In short, it has always been and continues to be our place where we know we can trust.
Thank you very much for your testimonial! We are extremely happy to know that, over the years, Monica and the Chang Express team have been able to provide reliable and quality service for you and your family. We are dedicated to taking care of every detail, as in the case of your mother, to ensure a smooth and safe trip. Always count on us!
Fantastic experience: You guys are the best !I am very satisfied with the customer service .
Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our customer service. Your feedback means the world to us, and we look forward to continuing to assist you with all your travel needs. Safe travels!
Negative experience: Poor Service lack of information!
Thank you for taking the time to share your feedback. We're sorry to hear that you feel you didn’t receive the level of service we strive to provide. At Chang Express, we pride ourselves on offering excellent customer service, as reflected in many of our reviews. We’d love the opportunity to address any specific concerns you may have. Please reach out to us directly so we can better understand your experience and resolve any issues. Your satisfaction is our priority.
Fantastic experience: Very professional, sympathy, the price for my ticket very least, compared to another site.
Thank you for your feedback! We're delighted to hear that you found our service professional and our prices competitive. It's our pleasure to offer you great value and a positive experience. We look forward to helping you with your future travel plans!
Fantastic experience: Great experience with Agency. They go above and beyond to make a customer satisfied. Highly recommend. Since was my first trip to Brazil I was concerned how to booked a flight and Chang Express made my worries fade away..
Thank you so much for sharing your experience! We're thrilled to hear that our team was able to ease your concerns and make your first trip to Brazil a smooth and enjoyable one. It's wonderful to know that our team went above and beyond to ensure your satisfaction. We look forward to assisting you with all your future travel plans!
Fantastic experience: The travel agency Marceli is the best ..her incredible work ethic and sweet and kind..
Thank you for your kind words! We're delighted to hear that Marcelia made such a positive impact on your experience. Her dedication and kindness are truly appreciated by both our team and customers like you.
Fantastic experience: Monica is the best!
Thank you for sharing your feedback! We're thrilled to hear that you had a great experience with Monica. She's truly dedicated to providing the best service. We appreciate your support and look forward to serving you again at Chang Express!
Fantastic experience: Great agency, Monica is very attentive and very patient.
Thank you for your positive review! We are glad to hear that you had a great experience with Monica. Her attention and patience are truly exceptional. We appreciate your trust in Chang Express!
Fantastic experience: Always very well attended and committed to solving problems! Grateful to Marcela and Monica for working so hard to guide me in achieving a dream!
Thank you very much for your positive feedback! We are extremely happy to know that Marcelia and Monica were able to contribute to the realization of your dream. We are always here to help and provide the best service. Thank you for choosing Chang Express!
Fantastic experience: They are the best I been with them for 30yrs
Thank you for your loyalty and for the wonderful review! We're honored to have had your trust for 30 years. We look forward to many more years of providing you with the best service at Chang Express!
Fantastic experience: Excellent service, I highly recommend Chang Express. Monica Paiva is my savior when I think of travel. May God always bless her life and the whole team! Score 1000
Thank you very much for your recommendation and for the kindness in your words! We are happy to know that Monica was able to help and make your travel experience so special. May God bless you too! We are always at your service.
Fantastic experience: Good people, fast efficient service,,,attentive attendant,Monica,,, congratulations and thank you very much,,,,,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Monica and our team at Chang Express. We pride ourselves on providing fast and efficient service. Thank you very much for choosing us!
Fantastic experience: Monica was super helpful, pleasant and knowledgeable. She helped me find the best itinerary with ease and taught me a few different things about travel I had never thought about. I am very pleased with my experience so far and will absolutely recommend Chang Express to all my friends.
Thank you for the amazing review! We're delighted to hear that Monica was helpful, pleasant, and knowledgeable in assisting you. It's great to know you’re pleased with your experience at Chang Express and learned something new about travel. We appreciate the recommendation and look forward to serving you again soon!
Fantastic experience: I highly recommend! I always buy my tickets with Monica. She is great!
Thank you for the feedback! We are happy to know that you always have a great experience with Monica. Super recommendations like yours motivate us to keep providing the best service. See you on your next trip!
Fantastic experience: Great service, it was super fast. Great atmosphere, I recommend.
Thank you very much for the feedback! We are happy that you enjoyed our quick service and the atmosphere. Come back anytime!
Fantastic experience: Chang Exchange is the place that my wife and I buy our flight tickets to Brazil. Monica Paiva is primary contact and is an excellent professional.
Thank you for choosing Chang Express! We're glad that Monica provided excellent service for your flights to Brazil. We appreciate your loyalty and look forward to assisting you with all your travel needs.
Fantastic experience: I had a wonderful attendance with a girl named Monica. And she is very patience with old people. Keep up the good work!
Thank you for your kind review! We're thrilled to hear that Monica provided such wonderful service and was so patient. Your feedback means a lot to us at Chang Express, and we'll continue to strive for excellence!
Fantastic experience: At Na Chang Express, you get not only your ticket and itineraries but also all the details of your trip meticulously considered with your comfort in mind. More than that, you are treated with care! Safe travels! Sergio Brandão, Carioca musician; resident of Rio de Janeiro and Boston (since 1980). Chang client for at least 12 years. PS: Thank you, Mônica and Gilberto, for all the attention.
Thank you very much for your amazing review! At Chang Express, our goal is always to ensure the comfort and satisfaction of our customers. We are happy to know that you felt well attended to and cared for. Always count on us for your future travels!
Fantastic experience: Great service!
Thank you for your kind words! We're thrilled you had a great experience with us. Your loyalty means a lot to us.
Fantastic experience: The best experience for buying plane tickets in the Boston MA area
Thank you very much for your feedback! We are happy to know that you had the best experience buying airline tickets with us in the Boston, MA area. We are always here to ensure the best service and satisfaction for our customers! Thank you for your trust and preference!
Fantastic experience: Very good
Thank you for the five-star rating! We're glad you had a great experience with us and hope to serve you again soon.
Fantastic experience: Monica expertly helped me negotiate a very tricky flight reservation to Brasil. She walked me through the options and advised on the best value for the money. This is why I use Chang Express for all travel to Brasil! Muito obrigada Monica and Chang!!
We're delighted to hear that your experience with Monica was so positive and that we could assist you with your flight reservation to Brazil! Our team always strives to provide guidance and options that best suit your needs. Thank you for trusting us, and we hope to continue being your choice for trips to Brazil in the future! Thank you very much for your feedback!
Fantastic experience: No words. I always buy from Chang, and I have always had all the assistance before and after the trip. Chang is excellent in service. Score 10.
We are very grateful for your feedback! It is wonderful to know that you had such a positive experience with us. We are here to provide all the necessary support before, during, and after your trip. Thank you for choosing Chang Express, and we look forward to continuing to serve you with excellence!
Fantastic experience: Excellent service
Thank you very much for your feedback! We are happy to know that you had an excellent experience with us. We are here to help whenever you need. Until next time!
Fantastic experience: I’ve been Chang Express customer for many years and I am 100% satisfied. The agent Monica is extremely professional and competent. I buy all my National and International flight tickets from Chang Express through Monica and she always goes above and beyond to make sure I get the best travel experience every time. I certainly recommend Chang Express. Thank you Monica for all you do. You are the best!
Thank you so much for your loyalty and for your wonderful feedback! We're thrilled to hear that Monica provided you with exceptional service and made sure you had the best travel experience every time. We truly appreciate your recommendation and look forward to continuing to serve you in the future. Safe travels!
Fantastic experience: Friendly and efficient, score 10
Thank you for your positive feedback! We are happy to know that you had a cordial and efficient experience with us. Your satisfaction is our priority, and we are always here to provide the best possible service. Thank you for choosing Chang Express and for giving us a rating of 10!
Fantastic experience: I adore Monica, very professional!!!
It's great to know that you had an excellent experience with Monica! Thank you for sharing your opinion. We are always available to help with whatever you need.
Fantastic experience: Chang Express is like this; A friend likes it a lot and recommends it to you, and you love the serious, honest, and fast service. I have been traveling with Chang for several years, I get the best rates, and you feel at home. I book my trips only with Chang over the phone, and I go home to relax. Everything is simpler there.
We immensely appreciate your kind words! At Chang Express, our goal is always to provide an exceptional experience for our customers, ensuring serious, honest, and quick service. It is a great honor to know that you trust us with your travels for several years and that you feel at home with us. We are here to make your travels simple and comfortable. We hope to continue being your preferred choice for travel bookings in the future. Thank you for your trust and ongoing loyalty!
Fantastic experience: Hi, always perfect with Monica, a score of 10
We are very happy to know that you had a great experience with Monica! Thank you for sharing your review and we are here to help anytime you need.
Fantastic experience: Monica is very competent at what she does, very attentive and keeps the customer well informed about ticket details.
We are very happy to know that you had a great experience with Monica! Thank you for recognizing her competence and attention in service. We are committed to keeping our customers well-informed and satisfied. We always count on your trust for future travels!
Fantastic experience: I love buying my tickets on Chang Express, the service is great, thank you Monica for everything ❤️
We're delighted to hear that you love buying tickets with Chang Express! Thank you for your kind words about our service, and Monica will be thrilled to know that she made your experience special. We appreciate your support and look forward to assisting you again in the future!
Fantastic experience: My experience with Chang Express was exceptional, the agent Monica, organized the entire trip and went above and beyond what we expected in an agent. I will keep doing trip arrangements with Them in the future. ELIO LORUSSO JUSCELIA LORUSSO
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Monica provided exceptional service and exceeded your expectations. We look forward to assisting you with your future trip arrangements. Safe travels!
Fantastic experience: Monica is very kind and helpful and tries her best to make your vacation the best possible.
Thank you for your kind words! Monica truly strives to ensure every customer has the best vacation experience possible. We're glad to have her on our team!
Fantastic experience: The person who was helping me did a great job, and she was very friendly.
That's fantastic to hear! We're glad you had a positive experience with us. If you need any further assistance or have any questions, feel free to reach out. We're always here to help!
Fantastic experience: She's amazing. Thank you very much for all. Monica, thank you for your attention, I wish you all the best.
We are very happy to know that you had a great experience with Monica! Thank you for sharing your positive feedback and we wish you all the best as well! We are always here whenever you need us. Thank you for your trust!
Positive experience: Monica always attends to us with great courtesy and listens to what is a priority for us, and always resolves it the way we explain it to her. Very pleasant and conveys trust.
Thank you for sharing your experience with us! It's great to know that Monica provided such polite and personalized service, prioritizing your needs and conveying trust. We are happy to have met your expectations. Count on us whenever you need.
Fantastic experience: Monica is a lovely person, super attentive, and informative, and she is always ready to solve everything for you. Highly recommend!
It's great to know that you had a positive experience with Monica! She truly dedicates herself to providing attentive and informative service. We appreciate your recommendation and for choosing Chang Express. We are here to help with your future travels!
Fantastic experience: monikas customer service was very good, she explained everything in the best way possible, I'm grateful for her patience with me.
We appreciate your kind words! Monica is dedicated to providing the best service and ensuring a smooth experience for our customers. Thank you for choosing Chang Express Travel, and we look forward to assisting you in the future!
Fantastic experience: I always use the Agent Monica, she’s excellent and very professional, always going beyond our expectations, thinking in our best options. Deralda Sena
Thank you so much for your loyalty and kind words! We're thrilled to hear that Monica has consistently provided you with excellent and professional service. We appreciate your trust in Chang Express Travel. If there's anything else we can assist you with, feel free to let us know. Safe travels!
Fantastic experience: Great
Thank you for the five-star review! We are happy to know that you had an excellent experience. If you need anything else, we are at your service. Have a great day!
Fantastic experience: When we have to get flight tickets Monica is always so helpful, finding good deals. Her customer services is excellent.
Thank you so much for taking the time to share your experience with us! We're delighted to hear that Monica's assistance with your flight tickets has been helpful, and that you've found her customer service excellent. Our team works hard to provide top-notch service, and we're thrilled to know we've met your expectations. If there's anything more we can do for you, feel free to reach out. We look forward to assisting you with future travel plans!
Fantastic experience: Excellent. Monica does an excellent job. I am very happy with the service.
Thank you very much for your amazing review! We are excited to hear that you had a great experience with Monica. If you need anything else, we are here to help.
Fantastic experience: Monica…. Rating 10! She was super attentive and resolved everything with great care from the beginning to the end of my ticket purchase, even managing to get the seats I really wanted.
Thank you very much for your positive feedback! It's great to know that Monica provided such a positive and attentive experience during your ticket purchase. If you need anything else or have any other questions, we are at your disposal.
Fantastic experience: Monica is a spectacular person, service rating 10, I highly recommend her.
We immensely appreciate your positive praise! We are very pleased to know that Monica provided high-quality service. If there is anything else we can help with or if you have any other questions, please do not hesitate to reach out. Have a wonderful trip and thank you for the recommendation!
Fantastic experience: Very good service
Thank you for your 5-star rating! We're delighted to hear that you had a very good experience with our service. If there's anything else we can assist you with, feel free to let us know.
Fantastic experience: Wonderful service, Monica is very patient and doesn't give up easily in finding what we need.
We really appreciate your positive feedback! We are happy to know that Monica provided wonderful and patient service. We are here to help whenever you need. Have great trips!
Fantastic experience: Very good
Thank you very much for your 5-star review! We are excited to hear that you had a very good experience with us. If there is anything else we can do for you, please feel free to let us know. Safe travels!
Fantastic experience: Monica is very attentive, always looking for the best for me. I love shopping with her.
Thank you for your positive feedback! We are happy to know that Monica has met your expectations, always striving to provide the best for you. Count on us for your future travels.
Fantastic experience: I was attended by Monica. You are an excellent, very friendly and helpful professional, you assist very well and always serve quickly. CONGRATULATIONS.
Thank you for your feedback! It is a pleasure to know that Monica provided excellent service, being friendly, helpful, and quick. We are here to help with whatever you need. If you have any more questions or needs, count on us. Thank you very much for choosing Chang Express Travel!
Fantastic experience: Rating 100 for very efficient service in researching ticket prices!!
We immensely appreciate your review and your positive words! We are happy to know that you consider our service to be a perfect 100 and efficient in price research for tickets. We are here to assist with any other needs that may arise in your future travels. Thank you very much!
Fantastic experience: Great experience, Mônica was very attentive, careful, and an excellent professional. Highly recommend!
We are very happy to know that you had a great experience with Mônica! Thank you for sharing your positive comments about her attention and professionalism. We are here to provide the best service possible. We greatly appreciate the recommendation! If you need anything else or have future travel plans, count on us.
Fantastic experience: I have been a loyal and faithful customer of Chang Express for over two years now and I wanted to take this opportunity to provide this wonderful feedback that I had from one of their exceptional agents at Chang Express - Anne. A few weeks ago I had the pleasure of visiting her at the Somerville office - I called Monica and she made the appt for me on a Saturday. Even though Anne, was so busy serving other clients, she was still able to sit with me patiently and provide personal, friendly, and professional services to get the best price for my family's trip to Brazil. Her unique brand of vast knowledge of the travel industry (understands the Brazilian immigration requirements) and her excellent customer service will leave you feeling very satisfied and happy. I always know that Gilberto and his team of highly trained agents pride themselves in providing world-class customer service and will also back your trip from beginning to end - great for peace of mind when you are traveling to Brazil. Thank you Chang Express for always going Above and Beyond with all your clients – very much appreciated! Kind Regards, Nasser
Thank you so much for your heartfelt feedback! We're delighted to hear about your positive experiences with Anne and the entire Chang Express team. Providing exceptional customer service and ensuring your peace of mind throughout your journey are our top priorities. We appreciate your loyalty and look forward to assisting you with many more successful trips to Brazil! Safe travels!
Fantastic experience: Always well attended at the Somerville chang. Anne is very attentive, providing excellent service. Also, Paulo is very attentive in his service. Thank you.
Thank you very much for your review! We are happy to know that you always receive attentive and excellent service from Anne and Paulo. We are here to help with your future travels.
Fantastic experience: An excellent service, always very helpful!!! Immediate response with the best options and prices. 100% RELIABLE
Thank you very much for your kind words! We are happy to know that we provided you with excellent and reliable service. We are available for future trips and look forward to continuing to offer the best service.
Fantastic experience: Monica is wonderful, super helpful, she solved my trip in 1 minute. Very satisfied with the service.
Thank you for your review! It's great to know that Monica handled your trip so efficiently. If you need more assistance or if you have friends who are planning their journeys, count on us!
Fantastic experience: Great work, service, and dedication
Thank you very much for your positive feedback! We are happy to know that you had an excellent experience with us. If you need anything else, we are at your disposal!
Fantastic experience: Mônica was very efficient in finding our ticket to Brazil, great service.
Thank you for the compliment to Mônica! We are happy to know that we provided a positive experience in your quest for your ticket. If you need any further assistance, we are here for you!
Fantastic experience: Monica is the best travel agent anyone could have. She is not only competent but also very attentive. It's always a pleasure. May God bless you always.
Thank you very much for your kindness and compliment to Monica! We are happy to know that she provided such a positive experience. We are always here to help when you need it! We appreciate you choosing Chang Express!
Fantastic experience: 5 star service always use them
We appreciate your ongoing trust and the 5-star rating! It's always a pleasure to assist you. If you need anything in the future, feel free to reach out. Thank you for choosing Chang Express!
Fantastic experience: I am writing to thank Monica for the excellent work. You are a professional, competent, charismatic, and very polite. Congratulations, I am very happy with Chang for the excellent service provided to the Brazilian community. Thank you, Monica.
We immensely appreciate your praise and recognition! We are very happy to know that Monica provided such a positive experience. We are here to help with anything you need. Thank you very much for choosing Chang Express!
Fantastic experience: Great, I was very well attended, I recommend it to everyone, congratulations
Thank you very much for your review! We are happy to know that we met your expectations. We hope to continue providing exceptional service on your future trips. Always count on us!
Fantastic experience: Monica is a spectacular travel agent. Besides her work, she makes sure to feel the customer's satisfaction. Thank you for the kindness with which we are treated.
We are very happy with your words! Monica is truly an exceptional professional, and we are glad to know that your experience was spectacular. The satisfaction of our customers is always our priority. Thank you for choosing Chang Express Travel, and we hope to serve you again soon.
Fantastic experience: Shipping without any problems.
We are very happy to know that your shipment went smoothly and without any problems. We appreciate your feedback and your trust in our services. We are always here to ensure the best experience for you. If you need any further assistance, please do not hesitate to contact us. Have a great day!
Fantastic experience: Good morning once again, I want to thank with all my heart agent Paulo for all the care and attention he took to prepare everything for me. When I called him, he was simply precise in what he understood I was looking for; my father was hospitalized and I really wanted to go to him. It was a Wednesday, and he found the best tickets, but something more serious happened on October 26, Saturday, and I called again, desperate at 10:30 in the morning. Luckily, he was on duty. My father was between life and death, and he managed to get me on the flight at 7 o'clock in the evening. I think I was just crying, but as God is good, everything worked out. My father is home now, although I still wanted a few more days with him. Paulo stepped in again and resolved everything for me at a price that fit my budget. The return trip was perfect, and once again, thank you Changue Express for the professionals you have with you. Today, in a very special way, thank you, Paulo, for taking care of everything for me so I could bring my father back home. My heart is full of gratitude ❤️
What an emotional and grateful testimony! Thank you very much for sharing your experience with us. We are deeply touched to know that, in such a delicate moment, Paulo was able to act with efficiency, care, and professionalism to meet your needs and make your trip possible. It is precisely because of stories like yours that we remain dedicated to providing the best service to our clients. Paulo once again demonstrated his commitment to helping with agility and empathy. We will ensure he knows the positive impact he had on your life. We wish your father good health and hope you can enjoy many moments together. Thank you for trusting Chang Express!
Fantastic experience: I've been buying my tickets from Chang Express for about 30 years and have never had any problems; I've always been very well served, all the employees are top-notch. This time I bought my ticket with Sérgio, but in March I bought with Aguinel, and I can only say that the team at Chang Express is excellent in serving customers. Long live the entire team of employees. Gilberto, you are also excellent.
Thank you very much for your loyalty over the years! It is an honor to have you as a loyal customer of Chang Express. We are happy to know that we have always provided excellent service, whether with Sérgio, Aguinel, or any member of our team. We really value your feedback and are here to always offer the best service possible. Thank you very much for choosing Chang Express and for your kind words. We hope to continue exceeding your expectations on your future travels. Count on us!
Fantastic experience: Always great service
Thank you for your 5-star rating! We're thrilled to hear that you consistently receive great service from us. Your satisfaction is our top priority, and we appreciate your continued support. Thank you for choosing Chang Express Travel, and we look forward to serving you again in the future.
Fantastic experience: I would like to publicly express the excellence of the service provided by this excellent professional Monica, great service, always in a good mood, clarity, and attention! For many years I have been purchasing airline tickets with her, and each passing day she continues to surprise me more and more! Monica you really make a difference! God bless you today and always! Thank you so much ❤️
Thank you very much for your feedback! We are happy to know that you had an excellent experience with our dedicated professional Monica. It is a pleasure to assist you and ensure that your needs are met with clarity, good humor, and attention. We appreciate your loyalty over the years and your continued trust in our services. We value your friendship and hope to keep surprising you. God bless you, and we are always here to help you. Thank you very much!
Fantastic experience: Monica helped us find a very good package, as we were already discouraged with other searches. We were satisfied with the service.
We appreciate your positive feedback! We are glad to know that Monica was able to help you find a package that met your expectations. Our team is always ready to provide quality service and help customers find the best options. If you need further assistance in the future, do not hesitate to contact us. Thank you for choosing Chang Express Travel!
Fantastic experience: Very good. Great service
Thank you for your 5-star rating! We're glad to hear that you had a very good experience and received great service. We're always here to assist and provide quality service. Thank you for trusting our agency!
Fantastic experience: The attendant is very helpful and friendly
Hello Simone! Thank you for your review. We are happy to know that you had a great experience with our team, especially with the attendant who was helpful and friendly. We hope to continue providing you with excellent service. Come back anytime!
Fantastic experience: It was better than expected. Monica always manages to surprise and do an even better job, getting excellent rates. I have been buying my tickets from her for years.
Thank you very much for your review, and I'm glad to know that we were able to exceed your expectations. Monica is an amazing agent and always seeks the best rates for her clients. It's great to know that you have been a loyal customer for years, and we hope to continue providing excellent service. Thank you for choosing Chang Express Travel!
Fantastic experience: Wonderful service from Marcelia, attentive, patient, and caring. Thank you very much!! God bless
Thank you very much for your positive feedback! We are glad to know that Marcelia was attentive, patient, and caring in her service. It's great that your experience with Chang Express was wonderful! We appreciate your trust and are always available to help you on your next trips. May God bless you too!
Fantastic experience: Great service, super attentive, helped me a lot with the purchase of my tickets, cleared up all my doubts, highly recommend, loved it, hug Monica.
It's great to know that we could help you with your ticket purchase! We appreciate the recommendation and compliments to our dear Mônica's service. Come back whenever you need, we are here to help you. Hugs!
Fantastic experience: Extremely satisfied with the agency and its agents, everyone is very attentive and super polite, I have been a client for over 16 years and I highly recommend it!!!
Hello Antonio! Thank you very much for rating us with 5 stars and for being a loyal customer for over 16 years. It is always a pleasure to serve you with all the attention and courtesy you deserve. We will continue to do our best to ensure your satisfaction. We hope to see you again soon in our services!
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