
Direct Line Cruises

Information about Direct Line Cruises
11788, Northport
Opening hours
- sunday: 10h-17h
- monday: 10h-20h
- tuesday: 10h-20h
- wednesday: 10h-20h
- thursday: 10h-20h
- friday: 10h-17h
- saturday: 10h-17h
Welcome to Direct Line Cruises, Inc. As an official agency for the cruise industry, Direct Line Cruises provides the best deals on popular cruise lines such as Celebrity Cruises, MSC Cruises, Norwegian Cruise Line, Princess Cruises, Royal Caribbean & more.
Direct Line Cruises' was founded in 1995 and our corporate headquarters is located in Long Island, New York. Customers may reserve their dream cruise vacation via our call center or our website.
Our comment from TraTraTravel about Direct Line Cruises:
Direct Line Cruises is a highly regarded travel agency, known for their exceptional customer service and seamless booking experience. Many users have praised the company for its attentive and professional staff, with particular mention of Kim Imperial for her outstanding assistance in resolving booking issues. Clients consistently share positive experiences regarding:
- Friendly and knowledgeable agents who promptly answer inquiries.
- Great rates and enticing bonuses, such as onboard credits, drink packages, and prepaid gratuities.
- Easy to navigate website, facilitating a straightforward booking process.
- Responsiveness and willingness to resolve any issues that may arise efficiently.
- Long-term reliability, with many customers returning year after year for their cruise bookings.
While some users have encountered minor issues, such as delays in returning phone calls or technical glitches on the website, the overwhelming sentiment remains positive. Direct Line Cruises is the go-to agency for many families looking to create memorable vacation experiences.
Direct Line Cruises: Reviews
Fantastic experience: Kim imperial was fantastic. We got ourselves into a bit of a mess when we bought gift certificates that couldn't be used the way we thought. It was a weeks long process but she kept in contact with us and followed up and got our issue fixed. Wish all customer service was great like this!! I love great customer service and Kim definitely delivered. Nothing but a great experience with Direct Line every time we contact them
Thank you Craig & Emily! We're glad to hear that Kim was able to sort it all out! Thank you for booking with us!
Fantastic experience: Our family have been using Direct Line Cruises for years. Staff always professional and helpful. Great rates and bonuses. Would highly recommend.
Thank you for your loyalty!
Fantastic experience: Direct Line Cruises was a great place to book a vacation. They were very helpful via phone when we had questions with our cruise. Will book a vacation with them in the future. Thanks Direct Line Cruises!
Thanks for taking the time to share your experience of booking with us!
Fantastic experience: direct line cruises is a great travel agency. great customer service when calling on the phone. will use them again. thanks, chuck
Thank you for those kind words, Chuck. Have fun on your cruise!
Fantastic experience: I have been using Direct Line Cruises for several years and always been very satisfied by their great customer service and extra perks.
Thank you for your loyalty. We appreciate your business.
Fantastic experience: This is our first cruise and the experience to date has been outstanding.
We're so excited for you! Have fun on your cruise and thank you for booking it with Direct Line Cruises.
Fantastic experience: Easy to work with and quick to respond. I have used Direct Cruise Lines several times and have not been disappointed!
Debra, thank you for your continued loyalty. You business is greatly appreciated.
Fantastic experience: Just booked, we head out at the end of this month. Booking was easy and the communication has been good so far!
Have fun Tisha! Bon Voyage!
Fantastic experience: Easy and simple to use plus good customer service when assistance was needed
Hi Ellen. Thank you for booking with us!
Fantastic experience: Great service and prices!!
Thank you Heather. Enjoy your upcoming cruise.
Fantastic experience: I have booked many cruises through Direct Line Cruises because their web site is easy to navigate, they offer great perks and if you run into trouble their agents are very responsive, professional and resolve your issue within minutes of your call. So if you want your cruise booking to go smooth Direct Line Cruises is the way to go.
Hi Lou, We're glad you find our website easy to navigate. Thank you for booking with Direct Line Cruises.
Fantastic experience: Wonderful experiences booking through Direct Line Cruises! Our onboard credit was applied just as described. I reached out to their customer service team once to clarify a question and they were very responsive.
Hi Sara, We're glad your experience has been wonderful. Thank you for booking with Direct Line Cruises.
Fantastic experience: The best cruise website with the best perks
Thank you Gene. Bon Voyage.
Fantastic experience: these people are DLC are great!! they really help u find the best deal
Fantastic experience: We have been using this company since 2009 and we are very happy with them. I love that their prices are better than booking directly from Royal Caribbean. The best part is they answer their phones fast and unlike some RC agents who speak with heavy accent, I can actually understand what they are saying. Thank you Lord.
Fantastic experience: In the new season we bought a new cruise. I recommend for everyone.
Positive experience: Very helpful in linking bookings together. Customer service calls are well handled. The newly revamped website is nice, but last I tried to use the search feature, it had some issues. Overall, I'd recommend.
Fantastic experience: We have used Direct Line Cruises several times. They are reliable, have incredible price deals and often include refundable deposits without any additional charge. Although they are listed as an on line travel agency I have always booked and dealt with them on the phone. All agents have been extremely helpful.
Fantastic experience: Very efficient and reliable company!
Fantastic experience: We love Direct line cruises we have been using them since 2018. They are very helpful with all of your questions plus they have so many special incentives to book with them. Our entire family uses them for great vacation memories
Fantastic experience: I am a retired travel agent and must say I am very impressed by the offerings from Direct Line Cruises and the added amenities that can be received by booking through them. You just cant go wrong. I have just put the deposit on another Royal Caribbean sailing with ease and confidence that Direct Line Cruises can be trusted to provide the best of service.
Positive experience: Although, I haven't yet made a purchase, I'm impressed with the user-friendly website and the discounted cruise prices. I wish that I had discovered this website months ago.
Fantastic experience: Great customer service. Quick response. Nice incentives.
Fantastic experience: Always the best deals and prices! Have booked several cruises with Direct Line Cruises and always happy!
Positive experience: Easy online booking. Giving 4* because email link for payment didn't work and the phone call took 45min (on hold). Looking forward to our 2nd sailing on Celebrity
Fantastic experience: I am a first time user and so far, very satisfied. The process of choosing a cruise and booking online was easy and transparent. all components of prices and perks clearly defined and explained. Offered perks better than similar companies. Looks like I found a solid place to book my future cruises
Fantastic experience: If we want to go on a cruise anywhere in the world, Direct Line Cruises is the site where I order it. They give us an outstanding service and the best price possible. If there is a problem with anything, it is being taken care of ASAP. I highly recommend this cruise site. You will be glad you found it. Thank You, Direct Line Cruises.
Positive experience: Great prices and service, due to high call volume, I had to leave a message and they called me back the same day!
Fantastic experience: Excellent company to deal with.
Fantastic experience: always use directline cruises to book cruises. They are the best agency. Just booked again for 2025
Fantastic experience: Very easy to work with!
Fantastic experience: First time using Direct Line Cruises. It was a very easy process! I look forward to my future vacation as well as booking with them again in the future. I am very glad my son told me about them as he has used them in the past and was very pleased as well.
Fantastic experience: Wonderful experience booking our last 3 cruises with DLC. Self-service website is easy to use and agents are readily available to assist with the booking process, if needed. Plus, DLC pricing is very competitive with other cruise booking sites. Highly recommend.
Fantastic experience: We have been using Direct Line Cruises for several years now and have always been very pleased with their communication and service, plus all of the great prices and bonus offers!
Fantastic experience: Great company to work with! Better prices than the cruise line offers!!
Fantastic experience: ALL PERFECT! Thanks
Fantastic experience: This is our third cruise booked through Direct Cruise Line and they are always a pleasure to work with and quick to fix any issues that may arrive. We will definitely use them in the future!
Fantastic experience: We booked a cruise at Direct Line Cruises to Greece this year. The booking process was smooth, and the trip as well. Good to work with. Will book future cruises with Direct Line Cruises.
Fantastic experience: After several years of my parents having successfully booked cruises via DLC, I decided to book my first. Very streamlined, all the pricing is laid out now with the taxes and fees of what the cruise will be. Takes a lot of the guess work out. Also, perks via DLC are as good, if not slightly better than booking directly. The registration portal is very easy to use and my follow-up questions were answered quickly. Would recommend.
Fantastic experience: I have been booking with DCL since 2006. Their customer service is the best as they respond promptly to all of my request.
Fantastic experience: Advisors are very knowledgeable and we've gotten some great group rates through them.
Fantastic experience: Booking was very easy on direct. They offered the best rates and most of all, great bonuses. I’m looking forward to my cruise and will use direct again in future.
Fantastic experience: Great prices, good deals, and easy to book!
Fantastic experience: A great way to book your cruise. I've been using them for 15 years.
Positive experience: We used direct line cruise line for many years , You get a good deal with good bonuses.Its a very good company to book with , we are very satisfied with the company, thanks
Fantastic experience: We have had great experience with DLC. Their agents are very knowledgeable and helpful.
Fantastic experience: Had an excellent experience booking with Direct Line Cruises! Made it very easy, was informative and helpful, came at a great price!
Fantastic experience: Love this company. So helpful and offered suggestions to make the trip go smoothly.
Fantastic experience: Every time that we think of going on a cruise, our first thought is, call DIRECT LINE CRUISES. They are very knowledgeable, friendly and they take care of you and help you. They will call the cruise line if needed. We highly recommend them!
Fantastic experience: We have used DLC for many cruises over the years and always find their pricing, but as importantly, their customer service to be great. Website is easy to use and when necessary, they are responsive on e-mail and phone as well. Thanks, Steven P
Fantastic experience: Great people and service from DLC. Everyone is always so helpful. Would highly recommend.
Fantastic experience: Great service, prices and offers. Easy to navigate website. DLC really cares about their customers.
Fantastic experience: 2nd time using them to book a cruise. They make it very easy to book by either online or if you call in and have questions on what’s included with the packages. I would highly recommend using them. Plus they’ll save you money compared to other sites.
Fantastic experience: I have used DLC many times in the past. Very easy to book on line or over the phone. This time it seems the added ship board credit was not matched by any other agency
Fantastic experience: Used DLC to book a cruise and it was such an easy process! The agent was very helpful and gave great tips to make the most of our trip. Will be using their services again for future trips!
Fantastic experience: the whole organization is works together well and all questions are answered or followed up in a timely manner. This is our first time using Direct line cruises, but it will not be the last thank you Direct Line Cruises
Fantastic experience: I have used DLC for many years and have not been disappointed. Insurance is very reasonable, and they always have generous OBC bonuses. I always compare travel agencies when booking a new cruise.
Fantastic experience: RC has been very, very good to me.
Fantastic experience: Very good agency to deal with. Made it very easy to book a cruise, and looking forward to using their services again!
Fantastic experience: Always helpful and responsive to our needs. Great deals to be had here!
Fantastic experience: My in-laws introduced this agency to me. We just booked our 3rd cruise with them. When the Key Bridge collapsed in Baltimore we didn't have trip insurance. We didn’t want to drive to Virginia so we cancelled and they got us a refubd. They are a sharp nice group of agents.
Fantastic experience: I have used Directlinecruises for three cruises. I wish I had used them for every cruise. The fare prices are EXCELLENT and the bonuses they give are nice. Customer service is always available and everyone is very helpful. Highly recommend!
Fantastic experience: My family has been using DLC for over 10 years now. Even if we book a cruise through the cruise line, we ask them to transfer the booking to DLC. They provide great service, prices are equal to the cruise line website, and, if you're a Loyalty Club member, there are some additional percs. I highly recommend this online travel agency!!
Fantastic experience: Very good cruise service.
Fantastic experience: Customer service representative was great and made it easy for us to book our cruise
Fantastic experience: Great customer service and affordable rates. Lowest cost for the cruise I picked on Royal Carribean. They beat the competition and the actual cruise line pricing. I am very excited to use them in the future!
Fantastic experience: Great company, I’m using it for many years already to book my cruises. Best prices, very attentive service, they always follow up and keep their promises. They would fight with the cruise company to get me best deal or discount. Highly recommended!
Fantastic experience: Wonderful service, prices and quality!
Fantastic experience: We have used direct line cruises for over 10 years at least 10 times and have not been disappointed. If you have to call they will help you but you can book pretty easily online with no assistance highly recommend them!
Fantastic experience: "I had an outstanding experience with Direct Line Cruises. Their customer service was exceptional, with staff always professional, friendly, and quick to respond. Any issues I had were resolved efficiently and with a level of care that truly impressed me. They made the entire booking process seamless and stress-free. Highly recommend!"
Fantastic experience: Have been using them for many years with no issues. Online booking is very convenient and user friendly.
Fantastic experience: I have booked a cruise in the past with DLC and they are fantastic. They offer great rates as well as bonus offers. I had to call customer service and the wait time wasn't super long and the people were super nice and very helpful! Would highly recommend using DLC!!
Fantastic experience: Direct Line Cruise has the best deals! The offer so many extra cash and other incentives when you bok through them. You can trust them to take care of booking your cruise right! I would not use anyone else to book a cruise.
Fantastic experience: Always positive experiences with Direct Line Cruises!! The cruises are always cheaper than the cruiselines and the bonuses are wonderful!! especially the earlier you book egs. prepaid gratuities, significant onboard credit, discounts on shore excursions, sometimes a specialty dining meal etc.......Easy online booking process. And helpful staff should you have questions about your reservation. Check other third party companies and think you will find DLC comes out ahead!
Fantastic experience: First-time family taking a cruise- highly knowledgeable and helpful with guiding us through the booking process. Great services and will be interested in working with them again.
Fantastic experience: I have booked several cruises with Direct Line Cruises and I am very pleased with the prices and services that this company provides.
Fantastic experience: Used this agency to book a Royal Caribbean cruise. Was better priced then anywhere else. Website worked great and checkout process took only about 5 minutes, once we finally decided which cruise to take. Would use again!
Fantastic experience: Direct Line Cruises make booking cruises carefree at excellent prices. They offer a large variety of cruises on many different cruise lines. Very responsive outstanding service!
Fantastic experience: Been working with Direct Line Cruises for over ten years. The team is amazing. They always answer questions in a prompt and courteous manner. They make booking cruises very easy. Definitely recommend using them for all your travel needs!
Fantastic experience: Booking online with Direct Line Cruises was a breeze. Really looking forward to a great cruise experience.
Fantastic experience: We booked a trip through your company with Royal Caribbean Cruise line , Liberty of the Sea in June 2024 , 9 day from Bayonne NJ to Eastern Caribbean, we had a fabulous time , loved our Balcony room to sit outside early in the morning when we going into port . Highly recommend this company & booking another cruise for next summer !
Fantastic experience: This is my first time using Direct Line Cruises. I would use them again. The agent Myrsadyse Pangburn was friendly and knowledgeable. I recommend using Direct Line Cruises.
Fantastic experience: The whole process of booking a cruise was so simple and straightforward.
Fantastic experience: Always get a great value with direct cruise lines. I always book through them.
Fantastic experience: I have used Direct Line cruises for many years. Great prices and offers. Better then booking with the cruise line!
Fantastic experience: Great staff, great service, so easy to use!
Fantastic experience: Was pleasantly surprised to get such a great deal on our upcoming cruise on Royal Caribbean via Direct Line Cruises. Website was easy to navigate and the price was right!
Fantastic experience: Everything seems to be working perfectly. They give more onboard credit than just about anyone
Fantastic experience: Jose was very helpful and patient. We saved on the cruise rate and Direct Line Cruises offered some additional incentives that clearly made them the best choice.
Fantastic experience: Books an Alaska cruise online. Smooth and easy process! Also the best price I can find. Looking forward to having fun!
Fantastic experience: For many years I have been booking tickets for cruises through Direct Line Cruises. A very reliable company that always fulfills requests related to the problems of the elderly. Very professional Customer Service and always extra onboard credits.
Fantastic experience: We have used Direct Line Cruises to book our last 2 cruises and have had a great experience. The online process for the first cruise was seamless. With the second cruise, I called them directly as I needed multiple rooms. The agent was very helpful, patient and answered all my questions. Will continue to use this agency for future bookings.
Fantastic experience: We only use direct Line Cruises to book our cruises. There prices are great, we always get the best perks, like onboard credit, drink/wifi packages! We have communicated with them by phone and online and they are friendly and knowledgeable. We highly recommend them.
Fantastic experience: Direct Line Cruises, specifically, Diane B. was very helpful in booking our New England/Canada Cruise. All of our questions were answered in a timely manner and we are really looking forward to this cruise vacation.
Fantastic experience: Just booked a cruise and process was seamless. Quick and easy and very good pricing. Would use again.
Fantastic experience: This is our first time to book a cruise with Direct Cruise Lines (DCL). We have been on many cruise ships and compare prices with other agencies and travel booking groups. I have found DCL to be price friendly and a customer service friendly place to go for an easy booking experience.
Fantastic experience: We have been using DLC for 7 years now, and every reservation was an easy, pleasant, and rewarding experience. The cruise lines try to get us to reserve with them, but the benefits/rewards that we get DLC far exceed the cruise lines reservations. Sometimes DLC has staterooms that the cruise lines don’t have because DLC purchased them. We also find that the information provided by DLC prior to the cruise is far more valuable and detailed than what we get from the cruise lines. We are very happy with DLC and we’ll keep on using them.
Fantastic experience: Booking through direct line was really easy. They helped us get the best price and were really helpful
Fantastic experience: Once you get to understand how to search the various cruise price rates & offers, Direct Line Cruises is so easy! We appreciate their customer service once booked and like the portal for the cruise. Love the Distinctive Voyages perk on some cruises.
Fantastic experience: This has got to be THE best online travel agency for cruises that I have encountered for a long time. I spent hours trying to find the right deal with other companies and handle difficult websites until I ran upon Direct Line Cruises. I immediately booked a western Caribbean cruise for my family and I and came across great offers for OBC and such. I’m very pleased with the ease of using their booking site. Everything was explained.- Monelle
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