AAA Central Penn
Information about AAA Central Penn
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-13h
AAA Central Penn serves members in Adams, Cumberland, Dauphin, Huntingdon, Juniata, Lancaster, Lebanon, Mifflin, and Perry counties. As North America’s largest motoring and leisure travel organization, AAA provides more than 58 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Visit our Camp Hill branch today to find out what we can do for you!
Our comment from TraTraTravel about AAA Central Penn:
Welcome to AAA Central Penn, a premier provider of travel and automotive services in the United States. Our aim is to deliver exceptional customer service, and many members appreciate our knowledgeable staff who assist with everything from title transfers to travel bookings.
Here are some highlights that our members have shared:
- Many customers have praised our friendly and helpful staff, making their visits pleasant and efficient.
- Service speed is often noted positively, with numerous reviews mentioning fast and convenient service.
- Our notary and title transfer services are recognized for their efficiency and minimal wait times.
While many experiences have been positive, there are some areas where our service has faced criticism:
- Some members have experienced long wait times when trying to reach us by phone, leading to frustration.
- A few customers have reported inconsistencies in service and a lack of communication, especially regarding roadside assistance and travel planning.
- Some have suggested improvements in the handling of inquiries at our branches, particularly in ensuring staff engagement.
Despite these challenges, AAA Central Penn remains committed to enhancing our services and addressing member concerns. We appreciate all feedback as it helps us improve and continue to serve our community better. Thank you for being a valued member!
AAA Central Penn: Reviews
Negative experience: I have been calling since 10:00 this morning. After 30 minutes or so I hung up. I have repeated this three times today. All I get is this stupid background music. Very fed up!!!!!
Hello Madeline, we are so sorry to hear that you were waiting so long to speak with us on the phone. Typically if we are unable to answer at our office here the calls would go to the other offices or call center unless it was a roadside call. Were you calling for a roadside issue? If so, that would be a different call line then our office here. If this was a non roadside issue please let us know so we can look as to why the call was not directed. If this was a roadside call you are also welcome to reach out and I can get in touch with that department to have them reach out to you. You are welcome to reach out anytime to me at 717-761-6811, extension 3210. thank you again for your review. -Matt C
Negative experience: Locked my keys in my car nd u can’t get anyone to talk to they put u on hold for like forever then I had to leave a message like WTH
Thank you for your review Janet. Unfortunately road side assistance is not based in our office nor the call center that would answer your roadside call but I do hope that you were able to get assisted! My name is Matt and if you would like to reach out to me I can gather some additional information from you and I can reach out to a road side supervisor to contact you. My number is 717-761-6811, Ext 3210.
Fantastic experience: For Independence Day would you consider replacing the American flag you are flying in front of your office? I think the storm may have taken its toll on the flag ...it look terrible. Thanks JoAnn
Hi JoAnn, thank you for your review. Yes the storm did damage the flag and I am happy to report that it has been replaced! thank you and I hope you have a great day!
Negative experience: Was given poor service for title and reg service. Wrong information, over priced for services. Skip AAA and go directly to PennDot.
Fantastic experience: Great customer service from Nancy. Thank you
Hi Karen, so happy to hear this! Nancy is a great asset to our team and I will pass this along to her! thank you for your kind review.
Negative experience: ABSOLUTLY the worst service I have ever ever had! Will cancel my membership!
Hello Mary Ellen, I am so sorry that you had a bad experience with us. I can see that you had a couple roadside issues this past week. Was this related to roadside or here at the Camp Hill office branch? Please feel free to reach out to me at 717-761-6811, EXT 3210 so I can get some more additional information from you. If this is an issue with roadside, I would be happy to have a supervisor from the Roadside service team reach out to you! I hope we can find a resolution to the issues you had with us at AAA. Thank you for your review and we hope to hear from you!
Negative experience: I dont understand why these people are recognized as emergency service. Had member ship an entire year i finally go to use it qnd its worthless. My car is sitting running with the key in it and i have my daughter. Who answers for this? No one. They foward you from one person to the next. I FINALLY get a call back 30 minutes later only to be told i wipp need to wait up to 60 min till they get here. Why pay you people at all???
Thank you for your recent review. I can completely understand your frustration with this. The Camp Hill office is a member services branch and unfortunately roadside is not based out of our location that you put the review on. Please reach out to us at your earliest convenience at 717-761-6811, EXT 3210 so I can grab some additional information. That way I can find your account to put in a message so a supervisor from roadside can get back to you as soon as possible. We hope to restore your trust in us for the future.
Negative experience: I’ve had a membership since 1993 and I purchased A membership for my daughter in 2017. Today she ran over a mail and had a flat on 83S during rush hour around 7:50 am. She called for assistance and the woman she spoke with told her to call back at 9 am!!! Why am I paying For roadside assistance if no one takes a call until 9 am. This is not sitting well with me at all and hopefully someone from AAA CAN EXPLAIN THIS!
Thank you for your recent review. I can completely understand your frustration with this. The Camp Hill office is a member services branch and unfortunately roadside is not based out of our location that you put the review on. Please reach out to us at your earliest convenience at 717-761-6811, EXT 3210 as I am unable to look into this with just your last name. Once I can find your account I will put in a message to have a supervisor from roadside get back to you as soon as possible. We hope to restore your trust in us for the future.
Fantastic experience: Quick and easy title transfer
Negative experience: Have been a member for over 30 years and have uses them to book trips in past. Two times this year i have calles requesting help with booking 2 separate vacations. No response from anyone, despite being promised someone would call.
Negative experience: I am disappointed in the service I received, or rather didn’t receive on 5/29/23. When I finally was able to talk to an actual person, he was of no help and in fact, couldn’t find that I even had an account. A frustrating situation was made worse by a phone call to AAA that was supposed to help me. We pay for a service that is supposed to be helpful when I’m on the road but yet that didn’t happen. When calling the roadside assistance number after telling me to call 911 for emergencies, the next option should be to talk with an agent. Please review your policies and procedures, as well as your phone recordings, to make sure you are being the most helpful and putting your members safety first!
Thank you for your review Linnea and we are sorry to hear about the experience you had. Unfortunately the call that you made did not come to this office that you made the review on as that was a roadside service call, but if you would like to reach out to us here at 717-761-6811 we can look into your account and help alleviate the issue you had.
Fantastic experience: Nancy and the lady doing intake at the Camp Hill location were amazing. I was misdirected by the dmv and they were kind and helpful. So glad I am a AAA member!!
Thank you for the kind review Katherine! They are definitely amazing assets here at AAA. We hope you stop in to visit again soon!
Fantastic experience: Judy found us a spot on a cruise ship for the whole family. Can't wait!
Negative experience: I spoke with Nancy in the Camp Hill office. She was very rude and condescending. I suggest that the supervisor at this office have a discussion about her customer service skills.
Thank you for your review, Lee. We apologize for the experience you had and we will look into this. If you would like, feel free to contact me, Matt C, at 717-761-6811 EXT 3210 and I would be happy to speak with you about the situation and get additional information on the incident. We appreciate your review.
Fantastic experience: Easy and fast service
Positive experience: How do you make a notary appointment? I've been on hold for a long time?
Negative experience: The last 3 times that I have stopped in at this location have been laughable. You pay a yearly membership to talk to a computer while employees sit back and watch you and get annoyed because they have to actually work. I am seriously considering dropping my membership with you guys. Not today but the last time I stopped in (roughly beginning of November) there were 5 employees all sitting around drinking coffee and talking. I tried getting their attention and they would look the opposite direction, pretending not to see me. I waited 10 minutes and nobody ACKNOWLEDGED that I was even there. I got up and left. The employees here want paychecks but don't want to work. I shouldn't have to drive 20 minutes to go to another location when this one is so much closer.
Thank you for your review. We apologize for the negative experience that you had with us and we appreciate your review. We can only become better as a company with reviews like these to work towards better customer service. Please reach out to us if you like so we can get a better understanding as to why this may have happened. There may have been a wait depending on what department you were looking to see that day. We appreciate your time and look forward to restoring your trust in us as a company in the future.
Negative experience: We have been members for over 10 years mainly for road side assistance which we never used until Monday 12/5. My wife’s car batter was dead at her workplace. She called AAA and was told dispatch would call her back in 10 minutes with an ETA. One and a half hours later the phone rang twice, hung up and did not leave a message. She was able to have someone give the battery a jump at her work place. When I called the number who just rang us the gentleman hardly apologized and stated well someone jumped the battery so that’s good. Yes it was good but not why I pay a membership to AAA for such poor service.
Fantastic experience: I needed 2 sheets notarized and since I am a member it was no charge!
Fantastic experience: Great customer service!
Fantastic experience: I am a long time AAA member. Mainly for the roadside assistance but I have booked a couple trips through them also with no issues to complain of. Pretty well known company with a good reputation. Our local office has friendly, knowledgeable staff, great customer service. Overall AAA is a mainstay for a lot of car owners and travelers but they offer an array of service including discounts at a lot of your favorite places.
Fantastic experience: Great place. It was busy when I arrived to do my title transfer but the wait went quick and the staff knows what they're doing. The actually transfer took less than 10 minutes.
Negative experience: can not reach them by phone, not sure if anyone works there
Negative experience: Just called for the 4th time since March 2022 to receive my membership card... Still nothing
Positive experience: Went here to get an International Driver's Permit and was told they don't have any application forms, so they directed me to another location. Found out later that the form can be printed from their website, so I'm not sure why they couldn't do that for me at the time. Each time I tried calling that location, I got bounced to another branch or to a generic operator before getting an extension number of someone to speak with there. I haven't really ever used AAA, so I'm not sure what to expect, but in general I would have hoped for better customer service.
Fantastic experience: I went to to book a trip and they treated me great.
Fantastic experience: Can't beat them for travel information.
Fantastic experience: Very good
Thank you for your kind review Donald!
Positive experience: Below average customer service
We are sorry to read your review. Please reach out to us directly if you wish to discuss the details of your most recent experience.
Fantastic experience: Great customer service! Title and plate transfer without any inconvenience. Everyone was helpful .
Thanks for the great review! It was our pleasure to work with you.
Positive experience: I needed two documents to be notarized, and I needed to have 2 witnesses to get it done. I had done this a few years ago at the Camp Hill office. They had two people who worked in that office who could be my witnesses. Everything was done quickly and very efficiently. So, this year I returned to that same office to have my documents notarized. I was told they could not do it because they cannot provide witnesses any longer. I would have to bring my ow witnesses. That makes everything a lot more difficult for me. I found that I can have my documents notarized at the UPS store, and they will provide the witnesses too. I am very disappointed in AAA. I pay for my membership but they cannot provide the service they say they will provide!
Thank you for your review and for the feedback. Our witness policy has changed from several years ago. While we are happy to witness some documents, our employees are not able to witness personal documents such as Wills, estate related and POA documents.
Fantastic experience: Very helpful staff and nice location.
Thank you for your positive review Vickie! We are happy to help you anytime!
Negative experience: Absolutely the worst service I have ever had no updates on towing ever. Takes about 3 hours every time.
We are sorry to see your review. Please consider calling us directly to discuss the details of your visit.
Positive experience: I got the experience I expected here.
Thank you for your review. Please let us know what we can do to better assist you in the future.
Fantastic experience: I recently took a trip and due to construction caught something causing two tires to developer a "slow" leak. I got home very late, had an early appt. in the AM, and didn't get to try and fix what turned into a flat till after work. Tire wouldn't come off. AAA to the rescue, right? My tech DeAndre was awesome. He was quick to get here. Polite and professional, but more than that kind. He was very helpful with information as well as getting the spare on for me. Found out as soon as we were done he had another pressing call, but he never made us feel like he was rushed. He is awesome. My experiences have always been good, but this was beyond all. Thank you, DeAndre!!!
Fantastic experience: Transferred title to grandson. Very efficient and great service.
Thanks for the great review. We enjoyed working with you as well!
Fantastic experience: Awesome reps and good deals. Fantastic member services
Fantastic experience: Friendly quick service!
Positive experience: Friendly staff and we'll organized. Made the process easy!
Fantastic experience: Great service and information, helpful employees.
Positive experience: They take care of all my notary services, and do a good job.
Fantastic experience: Very busy
Fantastic experience: Took care of my car titles needs. In and out in 30 min.
Fantastic experience: Clean, professional, relatively quick, easy location to find
Thank you for the five star review and kind words. We look forward to seeing you again soon!
Fantastic experience: We had great service today and staff were very kind and helpful.
Thanks for the kind words and for being a member. We look forward to assisting you again soon!
Fantastic experience: They were very helpful.
Thanks for the kind words and 5 star review!
Negative experience: I had to go there several times because the customer service Representatives fail to give me the information I needed. I believe they assumed I knew everything about registering a car in Pennsylvania when I knew nothing. I had to move my truck so the person could see the VIN even though the van was clearly printed on the registration. The second representative did not know enough to give me back the original copies of my documentation. I had to remind her to give me back the originals. When I called to set up the initial appointment I was told I would have to pay sales tax. When I pointed out that I was neither buying or selling but merely registering the vehicle the representative said, "Oh yes, that's right." It ended up costing me almost $200. I'm not sure if this is standard for Pennsylvania but my words of advice are thus: don't go here!
We are sorry to read of your experience. The title transfer process can offer lots of variables, including transferring current PA titles, transferring instate with an out of state title to the same owner or a different owner. In each example, different forms and processes may factor in to play to meet PennDOT requirements. Our apologies if we were unable to qualify your needs initially and cause you additional stress. Thank you for the review so we can explore alternate ways to clarify and communicate processes with our members to improve the overall experience. Our goal is to anticipate as much as we can so we can provide our members with all the necessary requirements for each unique PennDOT transaction.
Negative experience: I have been a member in the Central PA AAA for over 2.5 years. Calling their 800 number, I waited for a call back from an agent. When he called he found my name but not my membership. He then transferred me to another AAA "agent" and this person couldn't find anything current about me in their system. However, they found my old California membership but not the PA membership. I then called AAA Central PA office in Camp Hill where I signed up for the service and after going through the ROBOT prompts for their "direct number" several times; each time I was disconnected. REALLY? How disjointed does a company have to be to lose their patrons? Well, I think this is the limit. Excruciatingly horrible "service".
CT Keith, thank you for taking the time to provide us a review. We cannot correct things if we are not made aware of them, so thank you! your concerns will be re-laid to our call center for training. I also am sorry you had a difficult time connecting with our Branch directly. I would like the opportunity to discuss this in further detail and see if we can't get you the service you expect of AAA. Please call me directly at your convenience, 717-761-6811 ext. 3215. I would like the opportunity to find out more details so that we can correct this going forward. Again, thank you for taking the time for your review, we do appreciate it.
Fantastic experience: they were helpful, accurate and friendly. it was a pleasant experience.
Bobbye, thank you so much for taking the time to leave us a review and a 5star at that! We work very hard at our Branch to make sure our Members have a pleasant experience, so thank you for your review.
Negative experience: The new building looks awful inside with a set-up and decor that doesn't make sense. Smells very chemical-like inside. Why is personal business taken care of standing at windows rather than sitting in a private office?
Lisa, thank you for taking the time to send us a review! We are following CDC guidelines to keep our Members and Employees save from Covid19, which includes sanitizing our Branches. I'm sorry that you were disappointed with our Branch setup, but thank you for taking the time for your review.
Fantastic experience: Despite being short staffed during covid (hence being hard to reach on the phone), the folks at the office were incredibly kind, accommodating, competent, and were able to take care of registering my out of state car efficiently. It was a breath of fresh air in a complicated process.
Thank you for your patience and understanding, and we appreciate the 5star review! Glad our team could provide you with the service you were looking for. Thank you again for taking the time to send a 5star review Stephanie.
Fantastic experience: Fast convenient very friendly service
Eric, Thank you so much for the 5 Star Rating! Thank you so much for the 5 Star Rating! We greatly appreciate it. We have a fabulous promotion going on right now with a FREE Roadside Kit with application to our Rewards Card. Thank you again for the 5 star rating!
Fantastic experience: I was able to stop in here and easily get passport photos done. Even with the staff was limited with covid, the process was very quick. I appreciated how helpful everyone was.
Thank you for the 5 stars! We have a fabulous promotion going on right now with a FREE Roadside Kit with application to our Rewards Card. Thank you again for the 5 star rating!
Fantastic experience: friendly service!!!
Randy thank you for the wonderful comment and 5 star rating! We always appreciate getting nice comments. Please check out our many promotions happening in November through December 31st, next time you are in the Branch. Thank you again!
Fantastic experience: Always helpful
Malcolm, Thank you for the 5 Star Rating we greatly appreciate! Next time your in our Branch ask about how you could save $50 on your Membership and receive a Free Roadside Kit. They make an excellent Holiday gift. Thank you again, Malcolm!
Fantastic experience: Easy to find, friendly and knowledgeable staff.
Thank you Kelley for the 5 Star Rating! Next time your in the Branch ask about our promotion for a Free Roadside Kit and savings of $50 on your Membership. Thank you again Kelley
Fantastic experience: Came for a notary for a car title. Had efficient and kind encounter. Would recommend this service to any member.
David Thank you for the 5 star rating! Next time your in the Branch ask about our promotion for a FREE Roadside kit, they make a great Holiday Gift. Thank you again!
Fantastic experience: Went in to have some title work done no lines unlike PennDOT in and out in 25 minutes
Hi Bart, I am glad you had a great experience here in our AAA Central Penn office. Thank you for the 5 star review and we are here for your AAA needs. Stay safe and healthy!
Fantastic experience: Staff was very friendly, knowledge and it was indeed a great experience!
Marsha, THANK YOU for the wonderful comments! We appreciate our Members and work hard for them to have a great experience.
Fantastic experience: Audrey is great to work with!
Jim, thank you for the 5 star rating, YES, Audrey is Great! Did you know that by bundling your auto and home insurance with us, you could receive a FREE Classic Membership, or a credit to your Membership when it comes up for renewal. Just ask us how, and we will put you in touch with one of our Insurance agents. Thank you again, for the 5 stat rating.
Positive experience: Easy to sign up for membership.
Thank you SJ for the 4 star review! Please remember that your Membership goes beyond AAA, you can get discounts at stores and other businesses. Check out AAA.com for a current list. Thank you again!
Negative experience: My wife and I were trying to get a title transferred over to us, and we were told 2 different rules...one from a notary, one from aaa. So we went back today to aaa to get clarification. We met a nice lady who then asked a lady named Amber for help. When Amber came over she showed immediate attitude and I immediately wanted to leave. I understand having to follow policy and procedures. What I dont like is having someone show attitude when I was there to get clarification on a few things...especially when we were being told different things. Makes me not want to reup my membership next month. Not the type of service I would expect at a customer service based business. Update...and since I posted this, I have heard no response from them. No can you please call. No I am sorry for the experience you had at our office. Nothing. What a great example of how not to retain membership.
Douglas, I am sorry you experienced this at our Branch. This is not the service we provide to our Members. Not to provide any excuse for the lateness on this, but I was out of the office on Vacation. Please reach out to me at my Branch, Kimberly at 717-761-6811 Ext 3215. Certainly this will be addressed with the associate, but I would like to reach out to you. Please call me at your earliest convenience.
Fantastic experience: Prompt courteous service
Linda, thank you so much for the 5 star rating. If you haven't heard about our Grille Kit promotion, stop in and ask how you can receive a FREE Grille Kit , plus a $50 savings on your Membership.
Fantastic experience: All my experiences so far have been great!
Fantastic experience: Very knowledgeable and friendly. I will be coming back when it's time to renew my passport.
Thank you Frances; we appreciate the 5-Star Review of the AAA Camp Hill office and thank you for your loyal membership! When you have a moment, schedule time with one of our insurance agents for a free review of your current policies to see how AAA can save you even more!
Fantastic experience: Very helpful, clean environment,but the associate was very loud .
Thank you Walter for the 5-Star rating we greatly appreciate it! I'm a bit concerned about the associate and your comment, if you could call me to discuss I would like to be aware. I can be reached at 717-761-6811 ext 3215.
Fantastic experience: best service with amber
Thank you, Lahcen for the nice comment regarding Amber! She is very knowledgeable and helpful here at the Camp Hill Branch, and I want to thank you for recognizing her.
Fantastic experience: Helpful...
Hey Cheryl how are you doing! Thank you for the 5 star review. Thank you for your loyal AAA Membership and hope to see you back in here again soon!
Fantastic experience: One of the friendliest and helpful people in the state. Love to shop for my travel and plan on new adventures there. Well done..
Thank you Hannelie for the 5 star review! We appreciate the kind words and work very hard to assure our Members get the service they expect from AAA. Thank you!
Positive experience: Most convenient way to notorize. No better way. Traditional AAA a little expensive for newer cars- wish the rate was adjusted for age/mileage. I'll probably enroll in another few years once car gets older.
Tyler thank you for your review! Please visit our website (www.AAA.com) to see all the other benefits of a AAA Membership other than roadside. Our D & R program offers discounts locally where you shop and national companies that offer AAA Discounts. Many other benefits as well. Please on your next visit, meet with a Member Services Representative for all the benefits offered with membership!
Fantastic experience: AAA Mechanicsburg has always been tgere for us when needed. Whether for auto incidents or travel, or just title or DMV forms or questions. They have great customer service and conveinently licated!
Positive experience: Good service by the travel agent. Made our reservations at the hotel and the rental car for our trip to New Orleans
Thank you Dennis for the 5 star Rating! Our Travel Agents work very hard to make every Member experience the best it can be and we appreciate the time you took to rate us. Please contact me at (717) 761-6811 ext 3215, to know how we can make your next experience a 5 stars!
Negative experience: Called them for help in getting a copy of our registration. Was sent to a voicemail and have yet gotten a call back.
Carla, I am sorry you didn't receive a call back. Please call again and ask for the Asst Manager so that we can help you and get your registration for you. Thank you
Fantastic experience: They went out of their way to help me with notarizing. Thank you.
Andrew thank you for the 5 star review, glad we were helpful with your notarizing needs!
Fantastic experience: I had to get a document notarized. The staff was friendly and efficient.
Thank you for the 5 Star review, we strive to be friendly and efficient, glad we were!
Positive experience: Helpful as AAA can be. Many member benefits.
Thank you for the 5-tar Review, Gus! Thank you for your loyal Membership! When you have a moment, schedule time with one of our insurance agents for a free review of your current policies to see how AAA can save you even more!
Fantastic experience: Fast & easy title transfer.
Thank you Ben for the 5 Star Review! When you have a moment, schedule time with one of our insurance agents for a free review of your current policies to see how AAA can save you even more!
Fantastic experience: Awesome like always. SuAnn is the best.
Thank you Chad for the 5-Star Review! We appreciate your loyal AAA Membership and hope to see you back in here again soon. And the wonderful remarks towards SuAnn!
Fantastic experience: Excellent service, glad they knew what they were doing, I was clueless.
Thank you Bill for the 5 Star review! We try to help our Members every day, glad we could help with your situation. Safe Travels!
Fantastic experience: Fast service good receptionist knowledgeable staff.
Thank you for the great 5 Star Review, MK! We appreciate your loyal AAA Membership and hope to see you back in here again soon. Follow us on Facebook for great safety and travel information!
Fantastic experience: Fast! Title transfer and new plates! Staff is awesome!
John thank you so much for this 5-star review. Title work is so particular and every situation is different. So, thank you for taking the time and the nice review. If you haven't already, please schedule time with one of our insurance agents for a free review of your current policies to see how AAA can save you even more!
Fantastic experience: Very helpful team, reasonable wait time...great services...
Thank you John for the 5-star Review. We work hard to make everyone's experience here great! If you haven't already, please schedule time with one of our insurance agents for a free review of your current policies to see how AAA can save you even more1
Positive experience: Always a great experience! As an international travel, I rely heavily on their services. Only downside is, if you are a member selling a car to a non-member, you cannot use their services. That is the only thing keeping this from a 5 star rating.
Thank you for taking the time to review AAA at Camp Hill. Actually a Non-Member can use our services for PennDot work, they would just pay a higher fee than a Member would. We can certainly sign them up to save on their transaction and tell them about all the other savings available to them, and there are many! We have our FREE Shredding Event coming up on September 14th 9-12 for our Members.
Fantastic experience: We went here to get our passport photos. The people are very helpful and friendly. It was busier than I expected.
Deborah, thank you for the 5-Star Review! Thank you for your patience if you had to wait, we can get pretty busy at times. We appreciate your loyal AAA Membership and hope to see you back in here again soon. Follow us on Facebook for great safety and travel information!
Fantastic experience: They are great! Very helpful!
Thank you, John; we appreciate the 5-Star Review of the AAA office in Camp Hill and thank you for your loyal membership!
Fantastic experience: Friendly, helpful folks. Took care of all of our needs in a short time.
Diane thank you for the 5 star review! We greatly appreciate it. Follow us on Facebook for great safety and travel information.
Fantastic experience: Sold a vehicle and went to AAA to switch registration and title. They were very friendly and efficient. Will use them again whenever needed!
Thank you for the 5 star review. Next time you are in AAA, schedule time with one of our insurance agents for a free review of your current policies to see how AAA can save you even more!
Fantastic experience: Very helpful and attentive staff!!
Thank you Michelle for the kind words! We appreciate your loyal AAA Membership and hope to see you back in here again soon., Follow us on Facebook for great safety and travel information.
Fantastic experience: Super helpful people, thank you.
Thank you Maestro for your 5-Star Review! We try every day to be helpful to our Members. Thank you!
Fantastic experience: Travel, title services, friendly staff, beautiful office. Wonderful place!
Thank you for the five star rating Laurene! We appreciate the wonderful comments. When you have a moment, schedule time with one of our insurance agents for a free review of your current policies to see how AAA can save you even more!
Fantastic experience: I haven been there twice for notary and found the staff very friendly and educated. I once had to notarize a document which UPS at Hampden center declined to do as the lady there was simply not interested, after that I went to PennDot licensing agent on Carlisle and people there were simply unaware of the process. I had to explain them how notary works. With utter frustration I left and went to AAA and found them awesome.
Hey Nomaan, thank you for the five star rating and the very nice comments! Glad we could assist you with your notary needs. When you have a moment, schedule time with one of our insurance agents for a free review of your current policies to see how AAA can save you even more!
Negative experience: I've been a member for over 40 years and have booked many, many wonderful vacations through AAA. Unfortunately, the trip we booked in February was disappointing due to the fact that we did not get airline seat assignments, even though the agent said she would ensure we had seats together, and would email the info to us. We called a week later and were told we had to get our own seats assigned at the airport the morning we were departing. Had we known this, we would have paid extra or went on a different airline. The whole reason we went to AAA was to have the entire trip booked so we could just enjoy it, now we may not even get seats together. Very stressed and disappointed . I will definitely use AAA Travel again, but I will be making sure everything is booked as requested.
Donna, I am so sorry you didn't not have the experience we like with one of our Travel Agents. When you have a moment, could you please reach out to me at 717-761-6811 ext 3215, to discuss this further. I would appreciate it greatly.
Fantastic experience: Went to have passport pictures taken. Very nice, courtesy employees
Thank you C for your five star rating! We hope you see you back in here again soon. Follow us on Facebook for great safety and travel information.
Fantastic experience: Full service and very good staff. All your travel needs met.
Thank you for the 5-star review for our Branch! Glad we can take care of all your travel needs. When you have a moment, schedule time with one of our insurance agents for a free review of your current policies to see how AAA can save you even more.
Fantastic experience: They alway make life easier there
Hi Dave! Thank you for the 5 star rating we greatly appreciate here at our Branch. We hope to see you back in here soon, but in the meantime, follow us on Facebook for great safety and travel information.
Fantastic experience: Wonderful travel advisor. Quick service for passport service.
Thank you for the 5 star Review Margaret! We appreciate your loyal AAA Membership and hope to see you back in here again soon. Follow us on Facebook for great safety and travel information!
Positive experience: Very helpful
Thank you Steve for your 4 star rating! We work very hard here at the Branch and hope on your next visit we can reach a 5 star rating with you. If there is anything that we miss on your next visit please reach out to management. Thank you Steve for taking the time to let us know how we are doing.
Fantastic experience: Great people and very helpful
Thank you Matthew for the 5 star rating! We appreciate your kind words. We all work very hard here at the West Shore Branch to be helpful to all our Members. When you have a moment, schedule time with one of our insurance agents for a free review of your current policies to see how AAA can save you even more!
Fantastic experience: Really helpful booking travel, roadside assistance very good
Thank you Jeffrey for the 5-star rating! Glad we could help you with your travel. When you have a moment, schedule time with one of our insurance agents for a free review of your current policies to see how AAA can save you more with your Membership!
Fantastic experience: Friendly, prompt and efficient service for AAA members.
Kristian, Thank you for the 5-Star Review! We appreciate your loyal AAA Membership and hope to see you back in here again soon. Follow us on Facebook for great safety and travel information!
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