
Club Newport

Information about Club Newport
33319, Fort Lauderdale
Opening hours
Our comment from TraTraTravel about Club Newport:
Club Newport claims to offer vacation packages and discounts but has received numerous complaints from past customers who describe their experiences as negative. Many users state that the company engaged in deceptive practices, misleading them during the sales process, and failed to deliver on promised benefits.
Positive highlights mentioned by a few users include:
- Great customer service from some representatives who provided helpful assistance.
- Access to discounted hotels and travel resources.
- Some users reported enjoying their vacation experiences secured through the club.
However, the majority of reviews express significant dissatisfaction, outlining specific issues such as:
- Unresponsive customer service, making it difficult for clients to get assistance or cancel their memberships.
- Many felt misled about the terms of their membership, with several indicating hidden fees and limited availability of promised vacation options.
- Multiple complaints of negative impacts on credit scores from disputed charges and collections, even after attempts to resolve issues within the company.
Overall, while there are a few positive testimonials, the overwhelming consensus warns prospective customers to tread carefully and consider alternatives for vacation planning.
Club Newport: Reviews
Negative experience: SCAM THEY NEVER ANSWER THE PHONE! DO NOT FALL FOR THIS
Negative experience: Another Scam do not fall for this. I decided to become a member and you do not get any actual benefits or discounts is all a lie. You are better off paying with Expedia or some other travel agency than with these crooks. Also there is a $300 annual membership fee which you need to pay if you want to use it. Is total bullshit and they sell you the package for thousands of dollars posible $10,000. Total scam I paid $4000 for this and I regret it. If you decide not to pay after they send it to collection.
Negative experience: Glad I came to their page after 3 years and see I'm not the only person unhappy about these folks. It's sad first thing you see is SCAMMMMM and I totally agree. I wish I could ask some of the people who left a review, how did they mess up their credit. I did opt in to signing a contract which did not ask for my social security number and if it did there is no way I would have signed it. They end up offering me a online link for people to sign up with them, but first asked me to sign additional documents which did include my social security number. One was a w-9 form so, here I go promoting these people on my Facebook page which I'm locked out of and the lies they told me at some presentation are ridiculous. These reviews prove it. Above the link I wrote that Club Newport are inexpensive, and you can travel anywhere in the world and some more stuff trying to hustle. Got me looking like a scam with that false advertising. Now I been watching my back and can't delete that crap off my page. Then promised me points when people sign up. So if I'm supposed accumulate points for free trips, rentals, etc; then why would I need to be paying $2995 and since they have pissed so many consumers off they've came online and said the points is ridiculous and a scam. They took a document I signed to promote them with and sent it over to a collection agency along with the contract. Isn't that aggravated fraud? Then one of their works lied and said they didn't employ me and I need to pay my loan. First of all y'all are not creditors, and you all didn't lend me anything. I wonder if you all find other ways to ruin people credit outside of offering them a link to promote y'all to earn points towards free vacations and having them sign a w-9. It's a shame majority of these people are upset because y'all just took their money then constantly want more and barely have anything to offer. I've even heard that people have to pay for their own vacations and you all never reimbursed them like you all said you were. Then got the nerve to say people have to submit to a credit application and y'all didn't even do a credit check. That's fraud too. Include a space for people social security number on that contract and see how much you will have to pressure them to sign up because they'll be walking away real quick. Some of these people be trying to get a gift card and/or some breakfast and that's it. It's so funny to people when they hear about someone having a vacation package on their credit report. Y'all say y'all out here lending vacations, air travel, and rentals smh... Probably be all in the guests rooms at these fake presentations. When someone see these reviews they should be scared to deal with y'all.
Negative experience: They are scammers, be very careful; they affected my credit and I don’t have any contract with them.
Negative experience: Scam, I have an application that I never made and it affects my credit, I never submitted an application with this provider for any of their products, I don't know how they have my information. I am in dispute.
Negative experience: Scam, scam, scam!! They are so full of crap. You dont actually get any benefits from this. I cancelled and was told that I could not. Now they are negatively reporting on my credit report AND no matter how many times I dispute this, they keep lying about the dates and amounts. It's an unusable product. Do NOT fall for this scam. I'll just get a lawyer to have this removed from my credit report, but I will NOT give them another dime. The hotel discounts are bogus.
Negative experience: DO NOT FALL FOR THIS! Again, DO NOT FALL FOR THIS! You’ll have to pay THOUSANDS of dollars for a website that is “for life” but IT ISN’T!! After you pay the THOUSANDS, they’ll keep charging you $200 annually for the website!!
Negative experience: Scammmmmmm Dont get involved in this they take your money and you dont even get anything in return dont make the same mistake me and my wife did
Negative experience: THEY MESSED UP MY CREDIT SCORE. BECAREFUL!!!!. The worst ever. Don't get into this scammer. After I realized it wasn't worthy I wanted to cancel my membership and I let them know, but they said me there was no way to cancel it, only in the first 30 days. A very rude agent told me that they would send me to a collection agency if I didn't pay off everything.
Negative experience: It is the living image of a scam; they sell you a product that you ultimately cannot use and then they harass you with payments as if they would fulfill the sold services. Don't fall into the trap; there must be a way to put an end to these scammers.
Negative experience: Scam, scam don't be fooled I was paying for 5 years and more than 5 thousand dollars in total because they said I could not cancel and now that I finished paying they took away my access besides their service being terrible, during this time I used them 2 times and I always had problems, I arrived at the places and they had not made the reservation and their prices are horrible.
Negative experience: Poor customer service, difficult to reach anyone by phone or email. False advertising. The gave us a travel certificate for 5 nights 6 days all inclusive to Punta Cana, when we activated the certificate it’s only giving us 4 nights.. and subpar 3* resorts which was not what was advertised. We can get a hold of anyone. Very frustrated and disappointed. I would not recommend buying this timeshare.
Fantastic experience: THESE WERE GREAT ..JIM AND JOHN GREAT GUYS ..VERY PROFESSIONAL AND HELPFULL ....
Fantastic experience: My wife & I were treated with the utmost professionalism. Thank John & Don
Negative experience: This is a scam, they told me that I could cancel and it's a lie, don't let yourself be scammed.
Negative experience: Ripoff at it's finest. The owner(s) are allegedly strong donors and lobbyists who have crafted perfect traps for unsuspecting couples (their apparent sweet spot targets). Buyer Beware! I have been paying monthly for the past 2 years with absolutely no benefit, and cannot get out of the contract because it is written as a mortgage. If I stop paying during a dispute, I'm in 'foreclosure'! Stay clear from them, allegedly worse and evolved from that the time-share predators of the past. Hope I covered all the allegedleys
Fantastic experience: Definitely a good deal for tourists and locals combined. Worth hearing a presentation for sure!
Negative experience: Total scam, they don’t have much availability & there are so many destinations that are not even offered. You are better off financing your own vacations instead of getting their membership. If I could give them zero stars I would. They are a disgrace and very unprofessional they reel people in by lying and deceiving. Definitely, stay awayyyy from this company.
Negative experience: I have made no less than 20 calls to Club Newport trying to arrange the free getaway promised on the initial meeting. I have been paying monthly dues for several months and have yet to be Dobthey have a customer setvice stafd? The recording always says you are 6th in cue. Is this business legitimate?able to speak to someone to plan my first vacation.
Negative experience: A scam
Negative experience: The truth is we felt scammed, we paid US $3000 in Orlando and they were charming. When trying to make use of the plan, they do not answer calls or messages, and if you look one up on the page, it is more expensive. It was supposed that the prices were better than those commercially published by the airlines and that they were giving a 4-week free offer per year, and when we went to request them, they changed their story saying it would just be cheaper, and even then it still turns out to be more costly than what they offer. Additionally, the annual renewal was paid, which was around US $289, until we decided to not continue anymore. The hard part is that it was US $3000 that could have been spent on a safer trip through another means.
Negative experience: Contact said call her if we have any questions and she hasn't answered or called back one time. Starting to think they're scammers
Fantastic experience: Felix was very informative and did not apply aggressive pressure . He was nice and represented the company well .
Fantastic experience: Excellent presentation. Lorena was very attentive and gave us excellent details about the vacation.
Fantastic experience: Very professional and Randy was great!!!
Fantastic experience: It is an extraordinary product that we would love to obtain as soon as possible, the service is wonderful!!!!!!
Negative experience: This place is a scam do not I repeat do not sign up you have 3 days to cancel but who is booking in 3 days I was already on vacation when I signed up SCAM SCAM SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!RUNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNÑNNNNNNNNNNNNNNNNN
Fantastic experience: My wife and I had an amazing time in our recent CruiseTo Mexico, we enjoyed our Beautiful view from our Balcóny with four other couples. Our personal concierge took care of all 5 reservations, Everything was included(including our drinking pkg) and the best part was what we paid for it, none of the cruise carriers were able to match our deal. Loved the service and deals.
Negative experience: Nothing to say. Scam Scam Scam.
Negative experience: Son unos ESTAFADORES por segunda vez cuando llego a la reserva no había reserva alguna , no son formales mucho menos confiables ,no le recomiendo este estafa club a nadie .
Negative experience: Full on scam, garbage can get the same prices anywhere else or even better
Positive experience: Discounts are not as great as they promised during the selling process!
Negative experience: scam. READ THE FINE PRINT.
Fantastic experience: Im not sure why people are saying Club Newport is a scam. I get the value for what i paid for, i get discounts on hotels, its easier for me to travel since i dont worry much. For me it is all worth it, not to worry about car rental, the place i'll stay when i need to travel plus i got points every time i travel.
Positive experience: Very professional ladies great experience
Negative experience: Horrible, liars! Waste of money! Good for absolutely nothing!
Positive experience: Nice properties. Sometimes difficult to find properties for lower prices. Good selection, though.
Fantastic experience: We always get amazing discounted hotels not sure why people say this is a scam we have benefited off this site tremendously. Now the flights are more expensive however the hotels make it all worth it.
Negative experience: This club has the worst customer service ever, no one ever calls you back and there's just a chat service available that most can't help you and ask you to call customer service but when you call, no one answers. I've been trying to cancel this purchase since day 2 I bought it and they even convinced me to get an uplift loan and they just screw me up and wont answer now. Never Buy Anything from This Company.
Negative experience: IMPOSIBLE COMUNICARTE CON ELLOS, PESIMO SERVICIO. NO LO RECOMIENDO
Fantastic experience: I love them join
Negative experience: 1) They’re very pushy on their presentation 2) Once you say “no” they completely change their “polite” double face attitude to rude one! 3) SCAM, SCAM SCAM!!!!!!!!
Positive experience: I haven't went on any trip yet so I Dony know how to rate them
Negative experience: If you are thinking about it....DON'T!!! They will lie and tell you things like," Hey,we will save you money"...nope!! Flights, hotels are almost $100.00 more!! And you will pay 90 bucks a year to be a member!!! Total scam!!! You call and ask questions and they send you unprofessional emails about not being able to work with you so they are sending you to collections!! Never missed a payment so I'm not worried, just trying to save someone else a headache.
Negative experience: Went for a tour of this vacation club and they tried to accuse me of already owning the package. Then the lady Danielle who set up the appointment told us to never contact her again! Don't fall for these schemes they got going on!!
Negative experience: Thieves
Negative experience: RUN don't walk away from these scammers. After getting high pressure sold into a 3 year obligation, paid in full I decide not to continue with the $129 yearly maintain. My credit card getting WAY over charged fraudulently from Club Newport. My Advice, just book a vacation through the hotel, airlines, cruise ship you like best, save time, money and frustration.
Negative experience: Pienso Que son todos unos ladrones con corbata no Les recomiendo a nadie , a mi me Dijeron Que podia cancelar a Cualkier tiempo sin ningun tipo de problema y cuando fui a hacerlo pues me dijeron que me mandarian para collection dañandote el credito tambien para poder acomular los puntos para poder agarrar algo gratis con Ellis tienes que Cojer no menos de 1000 vacaciones en fin todo es un engaño I think they are all thieves with ties, I do not recommend them to anyone, they told me that I could cancel at any time without any problem and When I went to do it, they told me that they would send me to collection damaging your credit also to be able to accumulate the points to be able to grab something for free with Them , you have to take no less than 1000 vacations in short, everything is a hoax
Negative experience: RIP OFF COMPANY
Negative experience: It's not what they advertised. They don't have places all over the world. The places they do have is to high overseas.
Negative experience: Club Newport just stole $244 from me. They refused to refund a rental car we could not get. I'm asking all my friends to not use them and tell all your friends to not use them also! Please help me make sure they lose way over $244 because of this!
Positive experience: This resort community is AWESOME!!! It has everything you need while on vacation. You don't even have to leave the site.
Negative experience: Soy socio mal servicio
Negative experience: Run! Do not engage with these people! They are sharks and a complete scam. Unfortunately I’m locked into a contract with them. They will charge you at their will even though it’s suppose to be one a month. No one will answer the phone. Honestly I don’t know why the government has not stepped in and shut this place down.
Negative experience: There to only take your money
Negative experience: You don't have to be part of this club to save on vacations. It's a rip off and a pricey one.
Negative experience: Cancelled PER Contract within 2 days and have NOT received a refund yet! Have called millions of times they don’t answer the phone !!!!! SCAMMMMMMMMMMMM DO NOT JOIN . I literally had to hire an attorney and will be filing a lawsuit for breach of contract
Negative experience: This is a scam run and don't look back. They scammed me out of hundreds of dollars and then sent me to collections.
Negative experience: Horrible service
Negative experience: Fuimos de vacaciones 4 días y en el hotel encontramos a Claudia, representante de Club Newport. Llamo nuestra attention con la oferta de un desayuno en uno de lo Resorts de la compañía seguido de un tour y una muy tentativa oferta para un paquete de vacaciones con ellos a la cual nosotros con gusto accedimos bajo la condición de que para asegurar nuestra visita teníamos que pagar un depósito refundable de 40$ que una vez terminada nuestra visita la compañía iba a rembolsar. Dicho deposito el cual Claudia insistió una tres o cuatro veces de que lo iban a reembolsar y que no teníamos nada que preocuparnos porque era totalmente reembolsable y que ellos eran una compañía formal que estaba implementando esta estrategia con el fin compensar el golpe económico que ha sido la pandemia del coronavirus. Cuando nos dimos cuenta que todo era un fraude y intentamos reclamar nuestro deposito con Claudia, la cual ya no era tan amigable como una dia atrás, ella nos hizo entender que no íbamos a revenir nuestro dinero y misteriosamente la historia era totalmente diversa. La única cosa buena es que si la Newport quiebra estamos tranquilos que la señora Claudia tiene muy buen futuro como actriz.
Fantastic experience: Really nice place if you want to save money. I'll recommend it
Negative experience: This is a scam. They pressured us into signing up even after we said we didn't want to. I have been calling their number for 3 hours and nobody will answer. The emails they give don't work. Do not even engage with them. They are awful grimy people.
Negative experience: Mal servicio, un engaño total, una estafa muy elaborada. Alguien puede ayudar a como poder cancelar el contrato. Se los agradeceré.
Negative experience: Like someone else said, I wish I could give negative stars. PLEASE STAY AWAY FROM THIS COMPANY!!! DO NOT BUY!!! They DO NOT have the best rate guaranteed!! I wish I had never signed up with them. I get better deals through our other vacation company, Interval International. Please, DO NOT buy into this!! Its legit a scam!!
Negative experience: C’est une arnaque Totale, des avantages inexistants, un contrat pour lequel vous ne pouvez pas arrêter! merci pour ceux qui ont réussi à sortir de ce merdier de partager leur expérience.
Positive experience: Points could be added faster and the prices can be beat on a few other sites club newport should have the lowest sense they're connected to them thanks
Fantastic experience: Excelente programa de vacaciones !!!!!!
Negative experience: If I could give negative stars I would. I have been calling for a resolution on my account for over a week. I have called every day. They cannot follow simple directives such as "call me back on this phone number." The incompetence is truly mind blowing. I have paid this in full and used it once. They are telling me that for over a week they have not been able to get in touch with customer relations. Run, don't walk from this scam
Negative experience: Llevo más de cuatro días tratando de hacer una reserva...y me cuelgan el teléfono me dejan en espera y nunca regresan la llamada falta de respeto que son PQ lo que tienen que tener un óptimo sevicio al cliente ya que dicen ser la gran compañía que son...PQ para contarte don los número uno estoy segura para eso sí son los perros que llaman... menos mal que no eh pagado ni por primera vez.por la membresía y este es mi primer me PQ no sirven para nada es mejor ir a una agencia que por lo menos te atienden...
Negative experience: Cuidado con estos ESTAFADORES!!!, te venden algo que no vale la pena y encima no puedes cancelarles el contrato.. son unos LADRONES por favor CUIDADO con este tipo de gente. PESIMO!!!!
Negative experience: Fuimos porque nos habían regalado un paquete y el gerente de venta nos trató pésimo y nos alzó mucho la voz además que no todo es color de rosa como lo dicen. PÉSIMA ATENCIÓN No los recomiendo
Negative experience: Estafa
Negative experience: Would not recommend you buy this it is just a high price travel agent you can do what they do and save your money...club newport is a rip off
Negative experience: Tienen un servicio al cliente pésimo nunca contestan en mi opinión son bastante informales llevo dos días tratando de cancelar mi contrato y nadie me contesta ni por correo, texto o llamad . Los hoteles tienen el mismo precio que en otras plataformas
Negative experience: Don't waste your money
Fantastic experience: Had my membership for 4 years. Use it all the time. The savings are great, and the reward credits are the best part!! Traveling at a discount, or FREE, is even better!
Negative experience: Scam all the way
Positive experience: Easy to use website and customer service is always helpful
Negative experience: Full of lies not happy at all
Negative experience: NO puedo comunicarme con ellos....muchos teléfonos, y ninguno es gratis, como dicen. Me consumió mi crédito, de tanto llamar. Tampoco por chat, de internet se puede.... Soy de Argentina, y allá en Orlando, me engancharon, dos personas compatriotas, cordobeses que trabajan de estas cosas.....NO PUEDO COMUNICARME NI SIQUIERA PARA PROGRAMAR UN VIAJE. Me ponen que no soy socia....cuando firmé junto a mi marido todos los papeles. Y si él es el socio siempre les doy mi e-mail, porque él no tiene .
Negative experience: UNA VERDADERA ESTAFA LOS PRECIOS SON MAS CAROS QUE REALIZARLOS SIN LA MEMBRESIA, PARA CONTACTARTE DA SIEMPRE OCUPADO, NO CUMPLEN Y NO SE TAN LA BAJA, DEFRAUDACION TOTAL
Negative experience: I just got a call from "Charlie" from club Newport, telling me I won a travel prize from a recent entry to a contest. I didn't remember having entered a contest anytime this year but it was possible so I kept listening. After a long schepeal Charlie's manager, "George" came on the line. He proceeded to tell me more about my prize and the address of a place where I should go to claim my prize with the code given.I wrote it all down carefully. I was very short and direct, not excited about "the prize". George asked why I did not sound excited. I told him I did not trust the validity of the cal. He insisted that if I showed up to said location, I would see "who was right". All I needed to bring with me was my drivers licence and credit card. The confirmation process involved me confirming that I was a "single" person, between the ages of 35-65 and made over 50K p/year. I asked if I could bring a guest to the event and he said yes, as long as it is a single female. He said single males are not invited. George was very surprised when I denied to give him my email, so he could send me a confirmation email with all the valuable information I had received. I told him there was no need as I had written it all down. George said he looked forward to putting "a smile in my face and a gleam in my eye" after my scheduled meeting, at 12:15pm on Monday, Dec 9, 2019 at their Kissimee location. George insisted there would be no pressure of any sort to buy anything at tge 90 minute presentation amd that it was assured my ID and credit card would never leave my hand. He asked if I had any questions and gave me his phone number to call in case any arose. He ended up the conversation by reviewing my appointment details and saying "I am sure you will be a very professional person and will show up on time". Which I agreed. After reading the reviews for "Club Newport " here, I decided go call George to cancel my appointment (because I am a very professional person) but his line was busy in all my attempts. I also called the number Charlie's call originated from but there was a recording saying the number was not valid. Both Charlie and George had heavy Hindu accents. I'm relating my story here so anyone who is approached by this company in the same manner knows that they are a scam and want to desperately get you in their office to listen to their vacation presentation. If you read other reviews, you will get a clue of what happens once they get your there and/or get your credit card number. I strongly suggest everyone stays away from this company and their deceitful tactics.
Negative experience: Place is a ripoff. Don't ever buy a vacation package here without reading the fine print.
Fantastic experience: Best investment that I've ever made.
Negative experience: Total rip off don't fall for it
Fantastic experience: The an awesome job planning travel
Fantastic experience: I love to find great deals
Fantastic experience: Staff is extra friendly and helpful. Very clean and attended to
Negative experience: Es una verdadera estafa!!! No se dejen engañar...conseguis a mitad de precio mejor servicio!!! Mando mail y nadie responde, quiero dar de baja a los 43 dolares q me cobran mensualmente nadie contesta!!!
Negative experience: Unauthorized a $75 charge to my account. They’re a SCAM. Don’t fall for it ! Hotels aren’t good and prices aren’t much cheaper.
Fantastic experience: I have had nothing but good experiences with. Club Newport Was very helpful in helping me make my arrangement s for my vacation and when the hurricane was coming was able to help me cancel my hotel and got me a full refund even when they didn't have to. Thank you Club Newport
Negative experience: Just pay for trying take You are money
Negative experience: Prices was higher than other companies
Negative experience: Customer service us very bad this is why they have the chat service. Chatbpeople can only help u book or give you the main number to call. Dont waste your money!
Fantastic experience: Always able to find nice destinations for their owners
Fantastic experience: I got this and I love this
Negative experience: SCAM SCAM SCAM. They used to be great with good customer service. Now not so much. I advise anyone thinking about buying this or any club membership that you think twice. They give false information left and right. It’s nothing but a SCAM! You will spend more time on the phone then on vacation I promise you that.
Fantastic experience: Being a member saved us a lot of money.
Fantastic experience: NO pressure to buy. It does save you and if it doesn't they will match at 110% plus you earn points so don't think its a waste. If you find a better price on cruise later you cant get that price if you have already booked thru the vacation travel. If you travel a lot then yes this is the plan for you. The customer service is amazing
Negative experience: Hate this place. Been a member for about 3 years and can’t get out. They charge you about $40 @ month to make our reservation thru Expedia. Waste of money. Haven’t reserve not even one time without having some sort of issue.
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