AAA Seven Corners Car Care Insurance Travel Center

Fantastic experience: Quick and efficient service to get my International drivers permit within 15 minutes of arrival. I recommend to download the form online and with it already completed. They can take passport photos on the spot for a charge.

Fantastic experience: Maureen, MG and Brian are exceptional! Don’t believe the negative reviews that other people give this place.

Negative experience: I apologize. I seldom give negative feedback, but today I feel I have to. I used to like this store very much before I moved out of the fall church. I came here to check my car once in a while. But today's experience just totally shocked me. I made a service appointment for checking an unknown maintenance light showing up on my panel and would like to give a diagnosis. The advisor said the diagnosis costs me $189 in the beginning, and I gave him a rolling eye look, then he scaled down the "checking price" to $89 for the estimate and dianosis, citing "I was ten year's AAA member." From this part, I can smell the dishonesty of the advisor and the way they tried to rip their customers off. Then I agreed upon the checking, and he took my car to the garage, and guess what? The estimate coming back is $2,250, pre-tax, including the suspension system and change of all the tires. Man, I know I have a 10-year-old car, but the mileage is only 59K. I live in the city, so mostly the times I drive are to the grocery stores or to the church. This is such a blatant robbery; even in the Nissan dealership, they won't do so. Of course I won't approve of this $2,250 repair estimation, which means I spent $95 dollars for nothing, just for the inspections and the diagnosis. I mean, is this how this business works today? I know everything is more expensive today, but if you are the owner of this store, could you ask yourself if this kind of business is okay or not? I signed up for checking an unknown maintenance light this morning, and you are going to charge me $2,250 and recommend I change my tire too? Plus, in the beginning, I have already told the "advisor" I just did my regular oil change, brake fluid change, and tire rotation. I don't understand where these numbers are coming from. This is just a sad thing living in the U.S. The trust between the customers and the stores is merely thin right now. My car is a Nissan Altima with 59K miles, not 590K. I feel after today that it is really hard for me to recommend anyone to make an appointment with this AAA.

Negative experience: I came to AAA to get an oil change because my car was due for one and AAA emailed me a coupon. The oil change itself was $60, which was fine, but the customer service agent told me the mechanic found lots of problems and it would cost me >$1k. I wanted to talk to the mechanic to get a sense of which of these problems were actually urgent (honestly, my car was running fine before, so I doubt they were urgent) and which were things that needed to get fixed but could also wait. But I did not have a chance to talk to the mechanic, only the customer service agent, and he didn't make clear what was necessary and what wasn't. AAA also put a sticker on my car suggesting I get an oil change in 5k miles, but since I have synthetic oil, I am used to waiting 7-10K miles. So I am expecting the "maintenance required" light to come on in 5k years and then I'll have to ignore it for awhile.

Fantastic experience: Incredible customer service. The folks here are so polite. I drive all the way from Maryland to get my International Drivers License made for my yearly Europe trips. Couldn't recommend them more!

Negative experience: Do not get your car serviced here, they upcharge you on everything without being transparent about cost. My tire installation was ridiculously expensive.

Negative experience: Took my car there for safety inspection. One of my brake lights was out and they quoted me $85 in labor to replace it. When I balked at the price, the associate said it was going to be very labor intensive to fix. In reality, it took them less than 10 minutes from the time he quoted me until the time it was done. They also only fixed a symptom because the bulb blew out immediately on the way home. Update: I did follow-up as requested and the only thing that happened was they took my contact info, so they're "reaching out" was little more than lip service

Fantastic experience: Just passing through the area on a road trip. Mike and MG saved me from a horror of a car breakdown. Mike stayed almost two hours past shift on a Friday evening to make sure they got the part they needed before closing. They efficiently repaired it once they opened again Monday. Car parts will always be expensive, but the kindness and professionalism from the staff was priceless. Drove the car six hours home without any issues. Thank you all again!

Negative experience: Terrible experience today at AAA Car Care Center. This location is making up issues to have work done. State safety inspector somehow came up with 1-2 mm brake pad measurements (which were just inspected 2 days ago at 4.5 mm and 7 mm by a trusted auto shop). We will be filing an official complaint with the state.

Fantastic experience: Get detailed paper to tell you what kind of problems. Then you decide what to repair.

Fantastic experience: I've been here twice now for an International Driving Permit, and the staff has always been so nice, accommodating and helpful. You need two passport photos for this, which they can take for an additional cost. There is a waiting area with a TV, coffee, water and bathrooms available.

Negative experience: Saturday hours are until 5pm. Called. After holding for 40 minutes listening to “someone will be right with you” drove there. Only mechanics are there. People upfront leave work at 3pm. No one in the office. What a waste of time.

Fantastic experience: Service is good and treat customers that deal there.

Negative experience: Tried to upcharge over $1000 on a single part, disingenuous and ultimately taking advantage of vulnerable customers Argumentative and rude front staff I would avoid by all means possible

Fantastic experience: I needed an International Driving Permit for a trip abroad in less than a week, and after bringing my printed application and driver’s license, I was relieved to obtain it in about 15 minutes. This branch also offered passport photos which made the process even smoother. Thank you especially to Diane for providing welcoming, prompt, and professional service!

Fantastic experience: Went there to buy an EazyPass. Amazing and quick service!

Negative experience: Travel assistance not available during all open hours, but hours for travel assistance are not posted. Arrived more than an hour before closing and was told they had left for the day.

Fantastic experience: Good service

Fantastic experience: Peter is AMAZING. Super friendly and helpful. My husband and I came in for an International Drivers License and the processes was simple and clear. The place had great music, a relaxing atmosphere, and process was stress free. We’ll definitely be back to this location!

Fantastic experience: Did my international driver’s permit there. All went very smooth and staff was super friendly. Aaron did a great job.

Fantastic experience: I had an oil change there. With the AAA membership I got a good price. They also recommended changing the cabin and engine air filters. I bought them online and changed by myself. Staffs there are polite and friendly.

Fantastic experience: Excellent service, super helpful

Fantastic experience: Peter was super helpful getting an international driving permit!

Fantastic experience: Got an international driving permit today. Thanks go to the person who helped me (sorry, didn’t get his name)! Excellent job!

Fantastic experience: Their car repair service is very good. Their mechanics were able to find and diagnose a problem with the car that was missed by the mechanics at the service center that I usually take the car to, which is not a AAA service center. Thankfully it's a problem that can be fixed in the near future. I do recommend this location for car repairs. However, they do not do body work or replace any glass for windows or windshields.

Fantastic experience: Have had my car inspection there, and they also fixed my flat tire. Very friendly staff

Fantastic experience: Replaced my battery for half the price at a dealership.

Positive experience: Cars break down, and for me- my car is everything! I arrived late on a Friday and had my diagnostic complete within an hour. Unfortunately, I needed a car part that needed to be shipped in on Monday. On Monday, they started my car early enough to discover, another piece needed repair on top of the 1st one. I was distraught because my life had been altered because I had no car. I watched the mechanics work very hard to get cars in and out very fast. Their communication was great, and their customer service was even better. Thank you Mike and the team! I made it home in 6 hours lol, with no worries. I am grateful.

Negative experience: Made an appointment for emissions and safety inspections and stated that on the appointment form. When I got there, they said they don’t do emissions and I’d have to wait at least an hour for the safety inspection (even when I had the scheduled appointment). I’ve had problems at this place in the past, but figured I’d give them another chance, especially since I have a AAA Visa card.

Fantastic experience: Just spoke with Kevin who assisted with updating my account. Exceptional service!! Greatly appreciated.

Negative experience: Super disappointed. Took my car in for an oil change and they tried to get me to get $600+ of unnecessary auto work (confirmed with another trusted mechanic that my car didn’t need it). Won’t be returning to this location.I suggest going elsewhere for your auto work.

Negative experience: It says it is open until 5pm Saturdays, but the travel people leave at 3pm (disclose not made in the website or when looking for a place to do the IDP). So I wasted a trip to the shop. You should be better at communicate the services provided and timings.

Fantastic experience: Repaired my tire quickly. Good job. Thank you.

Fantastic experience: Geat place!

Negative experience: This company is the worst. They can't tell me why I can't keep the same level membership and when I want to cancel because they can't explain to me why I have to stay at the lowest level I can't get a refund for a membership that I won't use. The lowest level is of no use to me and they are saying I can't get my money back for a membership that has not even renewed yet. I used to recommend this company to everyone I got my family in and friends and defended them when people would say anything bad about it. I guess something had to happen to me in order for me to see their true colors. Why must I pay for something that is of no use to me. I do not recommend this unless you want to stay stuck like an unwanted time share.

Fantastic experience: The people there were nice, helpful, and understood our needs.

Negative experience: **Update: I received confirmation in early May 2023 that a reimbursement check had been sent out for the services that had to be done at the Honda dealership to fix the damages from this AAA location. Four months later, I am still waiting for the check with no updates. Do not visit this location. AAA told me my alternator needed to be replaced. I took my car to this shop and they replaced the alternator. I've had to go back several more times for them to continue fixing problems that have surged after my initial visit with them. In my last visit, they advised I take my car to the dealership for a diagnostic and system reset, where I will end up paying more money to fix the problems that were brought on as a result of my visit to this AAA location.

Negative experience: FYI even though it says right on the door (and their website) it closes at 5PM on Saturday, I was rudely told to leave at 3:45PM because they in fact close at 3PM instead. Poor customer service.

Fantastic experience: Very spacious office. Easy parking. Nice staffs. Fast services.

Negative experience: Do NOT leave your vehicle in the hands of these people. If you do, you cannot say that you have not been warned. I have never in my life had a bad experience with vehicle maintenance until this week.The Seven Corners AAA service center is horrible on every level. The only AAA service center that I can say that of. All I needed was an alternator, and state safety inspection. What I got was a bill for 2400$, a huge scrape down the side of my car and a new bill from the garage that had to fix the alignment after Seven Corners gave it back to me basically undrivable. They literally did more damage than good. They scraped my car against something white and hip high, then took a rag and wiped the damage. They then took a picture and said the damage was already there. Well, I took a picture of my car on the tow truck, no huge, fresh scrape. So then they said someone hit it in the parking lot. It's not car paint in the scratches. Being ignorant is one thing but chosing to lie and steal is a reflection of the person. The worst part of the whole thing is the greasy steering wheel and stench of body odor left in my car. It's an 11 year old Honda Crosstour, but it is mine, and the way they treated my car, entrusted to them, was acceptable. Do NOT allow them to touch your car, and if you do, you cannot say that you have not been warned.

Fantastic experience: Very efficient service.

Fantastic experience: Fast, polite, and thorough service at AAA Seven Corners! Thank you Kritia and Paul!

Positive experience: The service was great here! My car is doing so well

Negative experience: We have a preferred shop before requesting a tow. When the tow truck came the guy said that they will provide free diagnostics if we take it to this shop for a potential leak. Since it is "triple A" shop we said yes. And that was Wednesday(April 26, 2023) at 7:30am, there was no status update for that day. I called the next day and was promised to get a status in the afternoon but did not get anything and the reason was that there were a lot of cars in front of my car but a status update will be provide in the afternoon of April 27(Thursday) but I did not receive any call. I called again Friday (April 28) and still have not gotten anything yet. The car has been sitting there for 3 days now with another promise that they will take a look at it in the afternoon. How much more time should the car sit there? These guys shouldn't recommend their shop if they dont have the resources. We need our car and we cannot be at the mercy of a business who want more business but cannot deliver. April 28, 2023 - I'm writing this review while still waiting for the car to get looked at :-(

Negative experience: Came to get a motorcycle international drivers permit. They gave me one for cars. Didn’t know until it was too late.

Negative experience: I would REALLY, REALLY recommend you do NOT take your car here. My brakes went out in my car and I had my car towed to this location. I have been a Triple AAA member for years now and have never had a bad experience, so I thought nothing of taking my car here. I am extremely disappointed by the service I received. It took 2 weeks for them to get my car back to me. I completely understand it takes time and they are probably busy with many other cars, but I had it quoted elsewhere and every other auto shop told me 2 weeks is ridiculous. (To be fair to them, they did have to order some parts, but it took them 4 days after my car was towed for them to even look at my car). Not only that, but the customer service I received was incredibly frustrating. They did not call me to let me know my car arrived at their location, nor did they call me (I had to call them for updates). When I asked for an approximate time frame for when I should expect news about it, they didn't give me a clear answer. The answer I did get was wrong, they would tell me they'd call me at a specific time and then didn't. They told me my car would be ready by a specific day and then waited 30 minutes before the shop was closing to tell me that the car wouldn't be ready (again after they'd had my car for two weeks). When I did speak to someone on the phone they had a horrible attitude and were quite rude. I really am not trying to purposefully give a bad review, but I am just so disappointed by this experience and I would recommend you take your car anywhere else. Again, I understand it takes time and was never expecting to get my car back immediately. But the two weeks combined with the complete and total lack of communication and the rude attitude is just not acceptable.

Fantastic experience: My 2011 Hyundai windshield hose was blocked. I called and set up an appointment with the service department. I arrived and 30 minutes later, I can now clean my windshield..

Fantastic experience: Clean and efficient.

Positive experience: Customer service is very helpful!

Fantastic experience: My car stopped in the middle of the road and their truck came to help me. Kelly (Smith) and Robert were very professional and accommodating. I sat in their truck while my car had been towed and they talked about ice-creams, which was very pleasant giving the circumstances. At the end, they start-jumped my car and I was back in business. And everything happened in the late PM hours. Thank you!

Fantastic experience: Fantastic service here for whatever you need.

Fantastic experience: Had a flat tire and called to have some air put in. The serviceman was out in less than 30 minutes and less than an hour after calling my tire was repaired. Excellent service!

Fantastic experience: Impressive store with so many different aspects. They sell travel goods, tires, help with travels plans and do global drivers licenses.

Positive experience: I went here when I moved to VA for my DMV car title, registration, and Real ID. They joked while I was there about having connection issues all the time and things not going through for DMV services. I crossed my fingers and a week later I received a letter that my Real ID photo was no good and I had to go to a DMV location. Fast forward two and half months later and I am still struggling to get my licenses because of everything being out of sync. I can't even check my status on the DMV site because the address security question does not match this location's address and there is no way to reset it or find out what it is. Save yourself and go to a real VA DMV and not this DMV Connect location. Note, I gave three and not less because I did manage to register my car and get a license plate.

Positive experience: Female front desk car care service representative can use more customer service training. Did not present a warm welcome, handed a paper on table and did not say what it was but automatically wanted a signature, does not seem to like this type of position. Can use more communication and customer service training.

Fantastic experience: Went to this AAA location for my International Drivers Permit (IDP) and passport photos required for the IDP. I completed my IDP application before bringing it in for a walk-in. Was in and out of AAA in 10 minutes. Very smooth and efficient process, this specific AAA store is managed very well and was very clean and organized.

Negative experience: ***DO NOT USE THIS COMPANY! THEY WILL LIE TO YOU!*** I went to AAA as I knew the brand and trusted them. I asked them to look at and replace the alternator as it was going bad. This was confirmed by an auto parts store when they ran a test. AAA looked at the alternator and said it was fine. Further, MG gave me a laundry list of items I needed to pay for that totaled up to 10 time the cost of the alternator replacement. I also asked for a state inspection as I moved into VA recently. They did not follow the manual for state inspections that I was able to reference and failed me for an item that is not in the manual. Andre was the inspector. I have filed a complaint with the Virginia State Police's Safety Division over this.

Negative experience: I had to have AAA tow my truck from their car center to another mechanic down the road cause they couldn’t figure out what was wrong with it after they charged me $600 in repairs they recommended. The other mechanic (Master Auto in Falls Church) had me up and running. Been a Triple A member for over 20 years. Unbelievable.

Negative experience: I hope this review helps future customers make an informed decision. My experience at this center was sadly the worst car care experience in my life. My car was in their shop for almost 2 weeks and I every time I called for an update the story changed slightly. The icing on the cake though was that they were going to charge me an arm and a leg for the work being done. Since they never started the work, I had my car towed to another local shop, which got the work done in 1 day for 1/3 (I am not exaggerating) of the cost. I recognize things in this economy are tough, and maybe my experience was an outlier, but if it wasn't, I hope this review saves someone else from the heartburn I experienced.

Negative experience: I came to this location at about 8am on 6/11/22. The previous night, my tire went flat on the highway. I called AAA and they sent out a tow truck with a great technician named Brian. The next morning, I came to this location to get the tire patched. The gentleman who “helped” me asked if I had an appointment. I told him no because it was an emergency situation with a flat tire. He then went on about how backed up they are and that it might take a long time to patch a tire. I asked will I get the car back today and he said maybe. So it takes that long to patch one tire? I asked this question and he said well maybe we can squeeze you in. The whole time he acted as though I was inconveniencing him. Unfortunately, I didn’t get his name. Anyway, poor customer service, poor attitude. And it’s important to note that there were no other customers in the building. I don’t recommend this AAA location to anyone. My family has been a AAA member for decades. Do better.

Positive experience: Not very impressed with the staff. I just believe they need more training in customer service

Fantastic experience: Went in for an international drivers permit and to sign up for roadside assistance. Nina was very helpful for the whole process and answered any questions I had about it.

Negative experience: I was totally shocked by being redlined at this repair center my diagnosis was to check my ac for blowing out warm air in as much the shop gave me a complete overall diagnostic of my car They estimated $4,500.00 total for work to include front tire rods,ac repair,exhaust leak and back light bulb I asked the attendant to itemize the ac repair and he told me $1500.00 $1,000.00 for a compressor and $500.00 for labor Den of Thieves I WONT BE BACK EVER !!! STAY AWAY!!! if ur darker than blue

Fantastic experience: Great service by Terrence. I enjoyed my travel experience and coordination with AAA.

Fantastic experience: Excellent service

Positive experience: This review is going to be a little bit all over the place. I ordered some tires online a few months ago and had them shipped here. Originally, they struggled to find my tires. Several phone calls resulted in them telling me they were not in yet. The website assured me they had been delivered, even providing the employees name who signed for them. Each time I called I was told I would receive a call back. Never once did I receive a phone call in return as I was promised. Finally called and spoke with a manager, who did find my tires and finally schedule me for an installation. The day I arrived I was greeted politely, given a rough time estimate of two hours for the job. I left and went to breakfast. About an hour later I received a phone call from the tech asking me about my wheel lock key. Once we settled that I mentally reset the clock in my head another two hours because, well...I understand the service industry and if they did not start the job for an hour there was a good chance it was not going to be completed in the next 60 minutes. But hey, not a problem. I get it. I'd like to point out at this time that at both my initial consultation in dropping my vehicle off in the morning and during the subsequent follow-up phone call about the wheel locks, I was assured I would receive a phone call when the work was done. I busied myself and let them work. An additional 3 hours later I still had not received a phone call, so I decided it was time to check in. This time I was told my truck was ready but they thought it needed an alignment. I knew this beforehand, but the issue was not so bad that I had scheduled it in advance. After discussing the price and the additional time of only 30 minutes I figured I had waited for it this long, what harm in waiting another half an hour? I agreed. But I guess the courtesy phone call I was supposed to receive was just never going to happen, despite the fact that they wanted to upsell me more business! Unusual. They must be slammed, right? Could be. It's in a densely populated area. Make sense. Upon returning for my vehicle, however, the place is still not over run with customers. In fact, although I am sure they had vehicles waiting for repairs, there is only one other person in the location when I arrive and she was at the Travel counter. In the end I'll say this, they definitely fixed my alignment and the tires appear to have been installed well. I would, however, recommend someone there address some of the customer service up front. Everyone I spoke with throughout this journey was polite enough, and relatively professional, but good customer service includes a depth of caring and courtesy that goes beyond smiling and sounding nice. I will likely take my business elsewhere, as I was not overly impressed with this experience.

Negative experience: I had an appointment at 12:15 and had to wait til 1:00 PM for them to attend me.

Positive experience: I had called for AAA roadside repair for help with a flat tire. The driver who came filled the tire with air and tested for a leak. The tire didn't lose any air and he couldn't find a leak, using the equipment he had on hand. He gave me a coupon for free tire service at AAA auto repair centers, so I visited the 7 Corners (Falls Church, VA) location. I left the tire there so that they could troubleshoot it, and came back several hours later. They couldn't find a leak either, but they cleaned the rim and remounted the tire for free! The waiting area is clean and comfortable, and is equipped with WiFi, outlets for charging, and coffee. The staff that I spoke with while there were all courteous, professional, and helpful.

Negative experience: Dont do it to yourself they will take your money not do anything. They will robbed and scam you with a smile they will mess you car up won't fix it then tell you take it to the dealership. Charge you alot of money for them to guess wats wrong with your car. And 5hen tell you they can't figure it out but you have to pay for wat they thought it was. diagnostic not free they tell you they diagnose the problem then guess then tell you they don't have right diagnostic tool for your car. Don't do it place is a wholescam. You will get robbed guaranteed

Negative experience: The cost information listed online didn't match the verbal estimate given by the person on the phone. No explanation was given for the discrepancy.

Positive experience: Light years removed and a much better experience than the Tyson's Corner branch. They give excellent customer service, especially when dealing with an as****Le like myself who never seems to have enough time for everything.

Fantastic experience: AAA employees are always extremely friendly, professional, and helpful, especially when you're feeling stressed by a malfunctioning car. They took me without an appointment and finished my service in half the time they predicted. A great experience

Fantastic experience: I came in to pick up a package from their Amazon locker and left with a new AAA membership and knowledge of membership benefits I’d been missing out on for YEARS! Thanks Marco and Beyshawn (sp?) for your friendly, funny and knowledgeable service. They even helped me figure out features on my iPhone I didn’t know about! Truly above and beyond customer service! You all need to teach a class! So refreshing to experience this level of knowledge, professionalism, AND interpersonal skills these days! Thank you!

Fantastic experience: Have great service! The waiting/service area was extremely clean. The technician was very knowledgeable and informative. Thanks AAA!

Negative experience: AAA is known for their great services and typically people have good experiences. The front desk staff is superb typically, and will keep to their word. The technicians, on the other hand, are can be a hit or miss. I have had 2-3 visits for regular car oil changes and tire rotations where something was not done correctly, leading to another visit for re-work. On one occasion one lug nut was stripped and siezed. On another, tire replacements led to a flat tire the very next day due to a dent on the inner edge of the rim. On my last visit, the tire rotation was missed altogether and a the tire hub cap was not tightened all the way, leading to almost losing this part on the road (this was at another occasion). It is a real hit or miss with the technicians it seems like, and thus overall a worthwhile reason to avoid AAA car centers. My opinion: only go if in real emergencies, and avoid late hours for any fixes, even simple ones (closer to 5 PM).

Negative experience: Employees wouldn't even acknowledge us.

Fantastic experience: Good service.

Fantastic experience: Great lounge and employees!

Fantastic experience: Great service, very professional staff..thank you!

Negative experience: Fast and friendly but didn’t do what I asked for. Used AAA for the first time after I blew a tire. Dropped my car off to get the front passenger tire replaced after I hit a curb and needed to put spare tire on. While I was at it I also asked to get back rear passenger tire replaced because I had it plugged a few months ago. I asked specifically if it was possible to get the two new tires installed in the front and the other tires rotated to the back. I was told “sure, that’s not a problem”. I also asked to keep the plugged tire because I wanted to keep it as a spare. So far so good. They ordered the tires and told me it would be done by the next day. As promised I got a call later the next day that I could pick up my car. (After telling me other things that we’re supposedly wrong with my car, which I know for a fact was not true because I just bought the car) Went to pick up the car and asked if the new tires where put in the front. Was told there were installed in the back. Not what I specifically asked for but ok. Asked if the plugged tire was saved and front desk person went to check. After 10 minutes he came back and said they just put it in trunk. Left their property and noticed that all 4 tires had waaaay to much pressure on them. Got home and checked the mounted tires and they did not even replace the plugged tire. Instead they replaced a perfectly fine tire. Could not have had a more unprofessional experience.

Fantastic experience: This place is excellent both with customer service and mechanics. I come here with any issue I have. Ive come here twice, first time with a flat tire replacement and another for a used car inspection. I just left here after getting a used car inspection on a mazda and was helped by Aaron at the front desk. Super polite, thorough and helpful. The mechanic he set me up with was John. John did a great job and gave it to me straight. Located an issue with the breaks that the previous inspector missed, gave me his recommendation and made sure I understood everything that came with the car if I decided to purchase it. I recommend this triple a and will be using them for a while to come. Thank you John and Aaron

Fantastic experience: Very professional and detail oriented . Polite customer service ! Really impressed by the overall cleanliness of the place. Big win !

Fantastic experience: I always find AAA centers friendly, staff courteous, and service to my car done timely. Received the same great service my first time going to Seven Corners! Thank you!

Fantastic experience: Took my car in for a diagnostic and they were very helpful with my repair.

Fantastic experience: This is the second time I have used the auto service here. Both times work was done professionally, on time, and at reasonable cost. The shop and waiting areas are clean and comfortable.

Negative experience: Interesting.

Fantastic experience: The Center is VERY clean, the employees are very helpful and efficient.

Negative experience: Buyer beware! I understand a company has to make money but not at a 300% mark up on parts. Request your part numbers, buy them yourself. Plenty of mechanics in the area to install the parts!

Fantastic experience: Very knowledgeable, very helpful, I don't know what I would do without them!

Fantastic experience: Great service! Definitely my go-to car shop

Positive experience: Quickly mounted and balanced new tires. Honored quoted prices. Nice smooth drive home.

Fantastic experience: Life savers

Fantastic experience: This is my go-to facility for car maintenance. Staff are friendly and knowledgable. Prices are fair and AAA members get a discount on labor (not a lot, but small perk.) I have never been disappointed by a visit!

Fantastic experience: Very friendly and excellent customer service

Fantastic experience: Blaine and the AAA were so helpful in inspecting my car and talking me through options about brake work I needed done. I had received an estimate for maintenance from a dealership that seemed very inflated and a little shady, so I decided to bring my car to AAA here and Blaine was super honest and walked through his thoughts and options. I ended up saving literally hundreds of dollars for the same service as I would have received at the dealership, and I appreciated Blaine providing me timely updates throughout the day

Fantastic experience: Great AAA location with a wide array of travel needs. And customer service was very attentive when I visited.

Fantastic experience: Delicious burger!

Negative experience: My car flat tire right at the store's parking lot. I walked in to ask AAA help since I am AAA member. The machanic said I need to tow the car. I told him just right at store's parking lot, I only need spare tire jack to replace spare tire. Then he leave me there and walked away. AAA only like to tow your car

Positive experience: OK customer service. High prices.

Negative experience: Horrible service.. I go to get a diagnostic on my car and they tell me the complete wrong issue on my car claiming it's my exhaust.. I asked the technician is he certain and he says yes.. come to find out the exhaust was not the issue at all. I spent money on a diagnostic and money to fix an exhaust that was never the problem to begin with now I'm out hundreds of dollars and my car still has the same issue and is not drivable.. I WOULD NOT RECOMMEND TO ANYONE.