
AAA Warrington

Information about AAA Warrington
18976, Warrington
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-15h
- wednesday: (closed)
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 9h-15h
With one-on-one expert advice, our insurance agents will work with you to customize an insurance policy that fits your individual needs. Our experienced travel agents give you personalized recommendations and will handle all the travel details from vacation deals to bookings and stays. Our travel and insurance agencies are open to Members and the general public. And your local AAA Store can also help you with driver license renewals, international driving permits, passport photos, travel insurance, attraction tickets, and more. Amazon Hub Locker located within this store.
Our comment from TraTraTravel about AAA Warrington:
AAA Warrington is a leading insurance provider in the United States, recognized for its exceptional customer service and knowledgeable staff. Our team, particularly Tim Swartz, has received numerous accolades for going above and beyond to meet our clients' needs. Customers have consistently noted Tim's professionalism, responsiveness, and ability to simplify complex insurance policies, making transitions seamless and stress-free.
Highlighted features of AAA Warrington include:
- Highly knowledgeable agents like Tim Swartz, who guide clients through the insurance process with expertise and care.
- Excellent customer service, with many clients praising the patience and thoroughness of our staff.
- A wide range of insurance products, including tailored auto and home insurance at competitive rates.
- Swift responses to inquiries, ensuring clients feel valued and informed.
- A welcoming environment that provides an ease of experience for all clients looking for insurance assistance.
While most experiences are overwhelmingly positive, some clients have reported concerns regarding wait times for administrative services. However, AAA Warrington is committed to constant improvement and values client feedback to enhance our service further.
We are dedicated to providing the best insurance solutions tailored to your needs. Choose AAA Warrington for reliable insurance service backed by a team that genuinely cares.
AAA Warrington: Reviews
Fantastic experience: Tim from AAA Insurance is extremely knoledgable and very helpful. He makes it his priority to understand my needs and has come through every time that I needed his assistance.
Thank you so much for your kind words, Mohan! We're thrilled to hear that Tim has been able to assist you and meet your needs. Our team strives to provide exceptional service, and it's great to know that Tim's knowledge and dedication have made a positive impact. We appreciate your feedback and look forward to serving you again!
Fantastic experience: AAA Warrington is our "go to" place for all of our insurance needs. Timothy Swartz is always available and goes "two extra miles" to get it done! Excellent value and customer service!
Thank you, Joe! We're thrilled to hear that AAA Warrington is your go-to for insurance needs. Timothy is indeed a valuable member of our team, and we appreciate your recognition of his dedication. Your satisfaction is our priority, and we're here to provide excellent service whenever you need it!
Fantastic experience: Timothy Swartz is the best insurance person I have ever found. He is such a nice person and helps you in the best possible ways. He understands his customer's needs and provides excellent service, the best communication, and support as well. I am glad that I found him. Thank you so much!
Thank you, Rokib! We're thrilled to hear about your positive experience with Timothy. He truly goes above and beyond for our customers, and your kind words are greatly appreciated. If you need any further assistance, don’t hesitate to reach out!
Positive experience: I called Tim and while we were on the phone he was able to answer all my questions and give me sage advice on all my insurance inquiries.
Thank you, Colleen, for your kind words! We're glad Tim could assist you with your insurance inquiries. Your satisfaction is our priority, and we appreciate your feedback!
Fantastic experience: I had a great experience working with Timothy Swartz from AAA for my homeowner's insurance policy. He was able to find a comprehensive policy for us at the best price and expertly assist with last minute questions from my mortgage company, even after hours. I would not hesitate to recommend him to anyone.
Thank you for sharing such a positive experience with us Swati!
Fantastic experience: Very happy with the savings and better coverage that Tim provided. We are happy with the updated auto, home, and umbrella policies that Tim got for us. He was very easy to work with and accommodate the requests we made for different quotes and adding things on and taking off.
Thank you so much for taking the time to leave such a wonderful review! Our team takes pride in providing approachable and honest advice to all of our clients. We appreciate your business and look forward to serving your insurance needs in the future.
Fantastic experience: I can't express enough how grateful I am for the exceptional service provided by Tim, our insurance agent. He went above and beyond to help my mother with her insurance needs. Tim was incredibly patient, kind, and attentive, taking the time to answer all of our questions. His professionalism and genuine care really stood out. I felt completely supported , and we truly appreciate the level of service he provided. If you're looking for an insurance agent who combines expertise with compassion, Tim is definitely the person you want. Thank you again, Tim, for your outstanding service!
Thank you for taking the time to write a review about your experience with us! We appreciate your kind words and will happily pass along your praise.
Fantastic experience: TIm has saved us a "whole bunch" of money over the. years with our auto, home and umbrella coverage. He's extremely responsive, personable and always looks out for his clients. He's done a fine job for our daughters now, too. Reiterating that Tim remains our go-to for insurance products. I grew up in an "insurance family" and know that the level of service he provides is more than five stars.
We're delighted to hear you were happy with our service, Jim! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: Working with Tim Swartz the past 4-5 years has been nothing short of excellent experience. He responds quickly and efficiently whenever I had a question or wanted to change coverage. He is the ultimate professional. It has been a pleasure working with him.
Thank you for taking the time to write a review about your experience with us! We appreciate your kind words and will happily pass along your praise.
Fantastic experience: I just switched to AAA for my Auto Insurance coverage, and had the pleasure of being helped by Timothy Swartz. He shifted right into gear, and steered me to just the right Policy for my needs. He answered my questions patiently explaining all the details, which made it much easier for me to understand. His confidence in what he does, definitely rubbed off on me. I went from confused to confident in 60 seconds! ___. I highly recommend him!
Thank you, Karen, for your fantastic review! We're thrilled to hear that Timothy provided you with such exceptional service and helped you find the perfect auto insurance policy. Your recommendation means a lot to us. Drive safely!
Fantastic experience: Switched my insurance coverage today and couldn’t be more happier. Tim thank you for your help throughout this process. I don’t know Tim but he is a knowledgeable, genuine professional. Tim thanks again
Thank you, Keith, for your wonderful review! We're thrilled to hear that Tim was able to assist you with your insurance coverage. His expertise and genuine approach truly make a difference. We appreciate your kind words and look forward to serving you again in the future!
Negative experience: They have an identogo inside the store so I made an appt to get my finger prints done at 2pm. It says to come 10mins early… so I did, Apparently the person who does them went on break. 18mins past my appt and they still weren’t here. And I’m told “he gets an hour break.” Regardless if you work for identogo or not, if you offer a service, it should be done at the appropriate time. If someone is on break then find coverage. I had to leave without getting my service done to get to work. You can’t offer a service and insist on making appts for it and not keep it.
We are sorry to hear about your recent experience with us, Jessica. We'd like to follow up with you. At your convenience, please email us at [email protected] with your name while referencing this review and the location you visited, so we can reach out securely. Thank you.
Negative experience: I would not go back!!!
We would like to hear more about your experience and have the opportunity to address your concerns. When convenient, please email us at [email protected] with your name while referencing this review and the location you visited, so we can reach out securely. Thank you.
Fantastic experience: I had the pleasure of working with Tim for my auto insurance, and I couldn’t be more impressed! From the moment I reached out, Tim was incredibly responsive, professional, and knowledgeable. He took the time to explain all my options in detail and helped me find the best coverage at an affordable rate. It was clear that he genuinely cares about his clients and goes above and beyond to ensure you're getting the best deal. I felt completely confident in his recommendations. If you’re looking for an auto insurance agent who truly has your best interests at heart, Tim is your guy! Highly recommend!
Thank you so much for your kind words, Lauren! We're thrilled to hear that Tim provided you with exceptional service and helped you find the best auto insurance coverage. Your satisfaction means the world to us, and we're proud to have such dedicated team members. If you ever need assistance in the future, don't hesitate to reach out. We appreciate your recommendation!
Fantastic experience: Tim Swartz (AAA) provided insurance quotes for my auto, home and explained each detail on the coverage. I highly recommend Tim Swartz for your auto/home insurance needs.
Thank you, Haritha, for your fantastic review! We're thrilled to hear that Tim provided you with excellent service and clear explanations for your insurance quotes. Your recommendation means a lot to us. If you have any further questions or need assistance, don't hesitate to reach out. We appreciate your support!
Fantastic experience: Tim Swartz provided excellent service in a timely manner.
We appreciate your kind words, Lillian!
Negative experience: I'm not sure if there is someone new running this place, but I'll not come back here again. I needed to use their IndentiGo service. On the website it says they take walk-ins and scheduled appointments. I registered just in case but had some time on my day off so I ran over to see if I could just do a walk-in. So I get there and there are at least 4 people working, and only 1 customer in the store. I ask if I can do a walk in and they told me they are booked all day and they can't. Thought it was weird that all these people are in there working and nobody could help me. Maybe it takes longer than i remember, no worries, I guess I'll have to make an appointment and come back. The next day I'm at work and I have a few hours after I get done before I have to go to my other job. So I ran over to the IndentoGo place in Fairless Hills PA. I walk in and the lady comes right over to me and asked me to sign in. So I sign in and she immediately takes me over to her machine. She takes my license, rolls my finger prints, takes my picture, hits my credit card, and I'm out of there in 5 minutes. I was cracking up laughing as I walked out. So Triple A with at least 4 people working, and not with any customers, couldn't take 5 minutes to help? I was already there because they said they take walk-ins. Even if I had to wait because they were so busy and booked, I would have waited. Very poor customer service if you ask me. Just another reason to not use any of their services if this is how they treat their customers.
We apologize for the negative experience you had at our location. We take all feedback seriously and would like to make things right. We understand that your time is valuable and we apologize for any inconvenience this may have caused. We appreciate your feedback and will use it to improve the quality of service. If you would like to discuss your experience further, please feel free to contact us directly at [email protected]. Thank you.
Fantastic experience: I called Tim and he was helpful and patient with me since computers came along later in my life. He explained options in auto insurance policies and I was able to choose a policy that fit me. I highly recommend Tim to anyone.
Thank you for taking the time to write a review about your experience with us! We appreciate your kind words and will happily pass along your praise.
Fantastic experience: I called the office for questions regarding international Drivers Permit process. Raymond answered my questions and was exceptionally friendly and willing to wait for me to arrive to help me with the process in the office. The process went smoothly and I was in and out in less than 30 min. Couldn’t ask for a better experience, thanks Ray.
Thank you so much for taking the time to leave such a wonderful review! Our team takes pride in providing approachable and honest advice to all of our clients. We appreciate your business and look forward to serving your insurance needs in the future.
Fantastic experience: Tim was fantastic! I called him a handful of times with questions, changes, and other things and he helped me with every step!
Thank you for taking the time to write a review about your experience with us! We appreciate your kind words and will happily pass along your praise.
Fantastic experience: very satisfied with the insurance provided, the service and the communication.
We appreciate the 5-star rating, Aude!
Fantastic experience: Timothy was very helpful and pleasant. I would recommend reaching out to him if you have questions regarding your policy
Thank you for taking the time to write a review about your experience with us! We appreciate your kind words and will happily pass along your praise.
Fantastic experience: Worked with Tim Swartz. Very knowledgeable and helpful.
Thank you for taking the time to write a review about your recent experience with us, Dan! We're glad we were able to take care of you. We'll make sure Tim gets your shout-out, and we look forward to seeing you again in the future!
Fantastic experience: My wife and I had to get fingerprints done and the person who helped was great. They were very informative about how to do the fingerprints and helped when we had to repeat. It made for a good experience for my wife and I. They even helped my wife when she was having trouble completing the fingerprints. I will be coming back here for future fingerprints or if needed for anything else. Thank you to staff for making this a good experience. The office environment is very calm, welcoming and stress free. I was really stressed from my experience last year at a different location. It all went away though. Keep doing great work y'all!
Thank you for taking the time to write a review about your experience with us! We appreciate your kind words and will happily pass along your praise.
Fantastic experience: Timothy Swartz was very professional and straight to the point with prices and his overall knowledge of the quoted policy. I am very satisfied with the savings and experience I had. Would definitely recommend!
Thank you for taking the time to write a review about your experience with us, Ephraim. We are thrilled to hear Timothy took great care of you and we will happily pass along your praise. We look forward to assisting you again in the future!
Fantastic experience: Tim was incredibly helpful. He found plans that work for me and did so in short order. He responded to my emails and calls and clearly wanted me as a customer. If you have any insurance needs, definitely call Tim Swartz.
Thank you, Lawrence, for your kind words about our agent Tim and the service he provided to you. We are glad to hear that he was able to find the right insurance plans to meet your needs quickly and efficiently. At AAA Warrington, we take pride in delivering exceptional customer service, and we are thrilled to hear that Tim was responsive to your emails and calls. If you or anyone you know has any insurance needs, please don't hesitate to reach out to Tim or any of our agents. Thank you for choosing AAA Warrington as your insurance agency.
Positive experience: The Warrington staff was very nice. While I've resisted signing up with AAA previously, I did recently. We'll see what the value added proves to be. I will say this regarding currency € exchange (hence my 4 vs 5 star review). Their rate ISN'T that good. It was pitched as a 'service to our members'. I blindly ordered and should've gone to my bank and saved $$$.
Hi Jerry, we appreciate your feedback.
Fantastic experience: Tim is a real pro. He was able to address my lasted insurance needs with efficiency and in a timely manner. It's a pleasure to do business with him.
Thanks for taking the time to rate your experience, Robert. We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Negative experience: Literally says drivers license ID renewal under the services list. Drove half hour here to find out they don’t do it here, only to go to the one langhorne that does renewals... Update your services list and save people the trouble!!
We are very sorry to hear about this experience, Joseph. We would like the opportunity to address your concerns. At your convenience, please email us at [email protected] so we can reach out securely. Thank you.
Fantastic experience: I like a lot was super easy and fast thank you so much
We're delighted to hear you were happy with our service, dahiana!
Fantastic experience: Incredible service. Tim Swartz went above and beyond for me with my insurance needs when no other company was able to assist. Very friendly, professional, and great with follow up. Highly recommend AAA Warrington and Tim Swartz.
We appreciate your kind words, James! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: Tim Swartz delivered in the clutch with honesty and integrity. Professional, pleasant and efficient service. TY!
We appreciate your kind words, Jeffrey!
Fantastic experience: Timothy was extremely well versed in the products he introduced to us and thoroughly helpful in coordinating the transfer from our former carrier. I highly recommend him! Jeb, from West Chester, PA
We're delighted to hear you were happy with our service, Jeb! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: Tim Swartz did a great job with our homeowners insurance. Got us better coverage, at a reduced cost, including buried utility line coverage. As a result, we were able to cancel more expensive separate coverage of our sewer line.
We're delighted to hear you were happy with our service, Ed! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: Tim Swartz handled my auto and home policy transition from another broker with ease and patience. He took the time to go through the policies and explained in English where I was being overcharged and where I was vulnerable. I highly recommend him!
Thank you for taking the time to write a review about your experience with us, Theresa! We are thrilled to hear Tim took great care of you and we will happily pass along your praise. We look forward to assisting you again in the future!
Fantastic experience: My agent Tim Swartz has been very knowledgeable, helpful and informative in helping me transfer from my old insurance company to Travelers Insurance.Feel free to contact him with your insurance questions. I’m sure he’ll be able to assist you as well in helping you reduce your insurance rates…
We're delighted to hear you were happy with our service, Marla! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Negative experience: Made an appointment for fingerprints. Arrived 10 minutes ahead of schedule. Waited until my appointment and Carole the representative serviced the person who arrived after I arrived. Carole was rude because I let her know that I was waiting and was first and she just provided a lame excuse for her behavior instead of an apology! If you need fingerprints go to the Identigo in Doylestown, friendly, quick and accurate.
We are sorry to hear about your recent experience with us, Denise. We'd like to follow up with you. At your convenience, please email us at [email protected] with your name while referencing this review and the location you visited, so we can reach out securely. Thank you.
Fantastic experience: Tim at AAA Warrington was a huge help in making a switch from another Insurance Company. We were full of questions on Home & Auto and he made the switch seamless and professional.
We're delighted to hear you were happy with our service, Karin!
Fantastic experience: I called Tim the morning of the day we were picking up our new car. We were changing insurance providers. I had no idea how complicated it was but Tim gave us his complete attention and let us through the process. When we arrived at the dealer, the process was totally smooth. I was lucky that was connected to Tim that day when I called AAA.
We appreciate you taking the time to write a review about your recent experience with us, Joe! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: Stopped into the office Saturday. Carole greeted me and was extremely helpful in answering all of my questions. I highly recommend this center for your travel needs! Thanks Carole.
We appreciate you taking the time to write a review about your recent experience with us, Cathy! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Negative experience: Avoid this place at all cost! Ignorant staff, rude managers! Those people are not willing to do their duties. My wife had a walking appointment and had to wait hours, and every time they were telling her for five-ten minutes that her position in line is postponed by 30 mins or 1 hour. While manager was talking to her explaining how busy they are there were almost zero clients and employee was standing and doing nothing. All of that time they wasted by talking with her is 5 times more than they would spend on servicing her. It would literally take 10 minutes! I would give this place 0 stars if I could for awful customer service!
Hi, Roman. Thank you for reaching out. We would like to get in touch with you to find out more. When possible, please email us at [email protected], so we can reach out securely. Thank you.
Fantastic experience: excellent service and great communication
Thank you for the five stars, Vivian!
Fantastic experience: Tim was very professional and friendly. He provided us with exceptional service, analysis, pricing options and communicates with simplicity, promptness and makes easier the procedure. We appreciate his expertise and respectful approaching to assist us. We will recommend him to all our friends. It’s been a pleasure working with Mr. Timothy Swartz! Thank You!
We're delighted to hear you were happy with our service, Alexander! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: Tim did an outstanding job of explaining the coverages and provided meaningful information to help us with our insurance decision.
Thanks for the stars, George! We will relay your kudos to Tim for the good work he is doing!
Fantastic experience: Timothy was efficient, personable, and helpful in guiding me through the renter's insurance (and other insurance) process. I appreciated his professionalism and swiftness in responding to my needs.
We appreciate you taking the time to write a review about your recent experience with us, April! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: Tim recently guided me through the Home and Car Insurance maze. He is very professional and extremely knowledgeable. I am so happy with my expanded coverages at a reduced cost which is so important to my family in these difficult times. Thanks Tim!!
Thank you for taking the time to write a review about your experience with us, Haley! We are thrilled to hear Tim took great care of you and we will happily pass along your praise. We look forward to assisting you again in the future!
Fantastic experience: Excellent Service And Great Rates!!! Thanks Timothy for being so detailed. I'm extremely satisfied!
Thank you for taking the time to write a review about your experience with us, Sedale! We are thrilled to hear Timothy took great care of you and we will happily pass along your praise. We look forward to assisting you again in the future!
Fantastic experience: I consulted Tim Swartz about vehicle insurance. Tim was very helpful in giving me advice on complex situations that I could not have predicted, such as a car title, my son moving to another state, etc. Everything was taken care of quickly and I was able to save money on my car insurance. Wakeler Tongor also helped us change the title of our car. He is very friendly and I appreciate his knowledge and how he cares about saving his customers money. thank you!
We're delighted to hear you were happy with our service, Megumi! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: Tim Swartz was great. No pressure and very knowledgeable in auto/cond insurance.
We appreciate you taking the time to write a review about your recent experience with us, Janet! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: Reached out to Tim through referral. He was patient, detailed, and responsive through the whole process setting up auto+home bundle. Highly recommend.
We appreciate you taking the time to write a review about your recent experience with us, Jilan! We are thrilled to hear Tim took great care of you and we will happily pass along your praise. Thank you for your business! We look forward to assisting you again in the future!
Positive experience: Local place to get your finger prints and background checks done.
We're delighted to hear you were happy with our service, Dave!
Fantastic experience: Tim was very helpful and patient to address all of my questions and concerns.
We appreciate your kind words, Rich! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: I was lucky reach Tim Swartz when calling AAA for my apartment and car insurance. I had previously called five other insurance companies and no-one else had put forth the time the effort that Tim did to get me the best coverage for the best deal. Not only was he thorough but he was pleasant to deal with.
We're delighted to hear you were happy with our service, Judy! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: As a AAA+ member, I called for a quote and immediately switched my auto policy. A huge thank you to Tim Swartz, his professionalism, follow up, knowledge, and expertise. - Wilkes-Barre, PA
We appreciate your kind words and will happily pass along your praise for Tim. Thank you for your business! We look forward to assisting you again in the future!
Fantastic experience: Switched agents from another agent to Tim Swartz and I’m now very pleased with AAA. Tim is very responsive and has been able to point out premium savings I would have missed. Very impressed with Tim and definitely recommend him for outstanding service.
We appreciate your kind words, Allan! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: Timothy Swartz has helped me with Antique Car Insurance and his professionalism and care should be rewarded with a Five Star Rating. Thank you, Charles Beem
We appreciate your kind words, Charles! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: Tim Schwartz had been an excellent professional to work with. His responses to my queries had been clear and concise, and the documents were very user friendly. Thanks Tim
We're delighted to hear you were happy with our service, Omar! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: Planned 3 separate trips with flights and car rentals. LINDA R was very helpful. Thank you!
We appreciate your kind words, Noreen! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: Today we met with District Manager Sandi Gentry at the Warrington PA Location. We have an ongoing issue with our AAA Accident Insurance policy. Sandi was just FANTASTIC in trying to help us resolve this issue. Although this is out of Sandi's inmediate area of responsibility she went above and beyond to help us. She is a HUGE asset to AAA. Please recognize Sandi for her commitment to outstanding Customer Service.
We appreciate your kind words, Ximena! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: Tim was professional, personable and very helpful in putting together my new Home Owner's Insurance policy! He is definitely an asset to the AAA company. It was a pleasure doing business with him.
Thank you for taking the time to write a review about your experience with us, Carol. We appreciate your kind words and will happily pass along your praise for Tim. We look forward to assisting you again in the future!
Fantastic experience: Tim was really great to work with as I considered changing agencies after 20 years with the same insurance company. He was responsive and proactive and made the whole process easy - while saving me a ton of money!
We appreciate your kind words, Ann! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: Tim was quick and detailed. I would highly recommend him in the future to my friends
We appreciate your kind words, Joseph! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: Tim rocks! It's way to complex to share details of my situation here, but suffice to say, problems solved.
We appreciate your kind words, Thomas! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: Tim was great! Had the easiest time switching auto insurance for my family with him.
We appreciate your kind words, Joanna! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: I contacted Tim Swartz to provide quotes for home and auto policies. He thoroughly explained all of the terms and coverages, and answered all of my questions. I appreciate his patience and his follow up to make it easy to transition to a new insurance company. I recommend him highly!
Thank you for taking the time to write a review about your experience with us, Jeanne. We appreciate your kind words and will happily pass along your praise for Tim. We look forward to assisting you again in the future!
Fantastic experience: Bonnie is a wonderful travel agent
We appreciate your kind words, Richard! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: TIMOTHY SWARTZ REALLY NEW HIS STUFF. HE WAS ABLE TO ANSWER ALL MY QUESTIONS . IT WAS A PLEASURE WORKING WITH HIM.
Thank you for taking the time to write a review about your experience with us, Thomas. We appreciate your kind words and will happily pass along your praise for Timothy. We look forward to assisting you again in the future!
Negative experience: Tried to sell me tires because they said tire was not repairable Drove car down the street to a tire repair service and they repaired the tire
Hi, Arnie. Thank you for bringing this to our attention. We'd really like to chat more about your experience. When convenient, please email us at [email protected], so we can reach out securely. Thank you.
Fantastic experience: Tim Swartz is an outstanding resource to have access to. I greatly appreciate his attention to my questions and service. He returns calls and emails quickly and with answers to questions. I thank him for the support he has provided!!!!
Thank you for taking the time to write a review about your experience with us, Scott! We appreciate your kind words and will happily pass along your praise for Tim. We look forward to assisting you again in the future!
Fantastic experience: Excellent, professional, timely service in explaining coverage, providing quotes, answering questions, and assisting with completing the process.
Thank you for taking the time to write a review about your recent experience with us, Mike! We pride ourselves on delivering excellent customer service, and we're happy to hear the team hit the mark for you. Thank you for your business! We look forward to assisting you again in the future!
Fantastic experience: Tim is the best! Had the easiest time getting auto insurance with him! He was very thorough and answered all of my questions.
We appreciate your kind words, Nicole! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: Timothy Swartz was very helpful assisting and guiding us through the process of Auto and Home insurance with AAA
Thank you for taking the time to write a review about your experience with us, Linda! We appreciate your kind words and will happily pass along your praise for Timothy. We look forward to assisting you again in the future!
Fantastic experience: Its been a pleasure workimg with Timothy Swartz with regards to our homeowners and auto policy,for a few years now. he communicates with great clarity, promptness and simplyfies the process. Truely appreciate his professionalism and polite approach. shahnaz khan
Thank you for taking the time to write a review about your experience with us, Shahnaz! We appreciate your kind words and will happily pass along your praise for Timothy. We look forward to assisting you again in the future!
Fantastic experience: Understands my needs. Very quick to respond to calls and e-mails. Really does great work for me. Very happy with Tim as my insurance agent. Highly recommend him.
We appreciate your kind words, Ronni S.! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: Wow!!! was my experience working with Timothy. He is awesome fast, we probably just talked probably 20-30 mins, in which briefed me about my insurance Pros and Cons of my plan, discounts and before the end of the call, I had the insurance in my Email Inbox. No BS.. I am happy to say now onwards he is my new insurance Agent !!! Hope I had met him before. I would gladly refer him to my family and friends.
We appreciate your kind words, Jaison! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Negative experience: Terrible customer service trying to get my car registration updated. I posted a review several months ago with more details on my experience, yet it seems that review was removed. Perhaps that’s why this location has such a high overall rating. Negative reviews get removed. Stay away and go elsewhere.
We are sorry to hear about your experience with us. We would like to learn more and have the opportunity to address your concerns. At your convenience, please email us at [email protected] with your name while referencing this review and the location you visited, so we can reach out securely. Thank you.
Fantastic experience: Tim was patient and very thorough. I had a lot of questions & he very informative and answered all of my concerns. He helped me make a good decision on changing companies.
We're delighted to hear you were happy with our service, Candace! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Negative experience: The lady who helped me was nice but the b*tch sitting at her desk was horrible. Gave me a lot of trouble when I had my service dog (with proper identification) and told me not to bring her back. And as I left the building she just stared me down until I was outside. Very unprofessional and can’t trust people who don’t like dogs. 5 stars for the service I was there for but -3 stars for general customer service.
We are very sorry to hear about this experience, Steve. We would like the opportunity to address your concerns. At your convenience, please email us at [email protected] with your name while referencing this review and the location you visited so we can reach out securely. Thank you.
Fantastic experience: I was very pleased with the company and excellent service. Timothy handled all my auto and home insurance needs. Thank you Tim.
Thank you for taking the time to write a review about your experience with us, Paul! We appreciate your kind words and will happily pass along your praise for Tim. We look forward to assisting you again in the future!
Fantastic experience: Thank you, Tim. Seamless policy move from one insurance company to another. Great value!
We're delighted to hear you were happy with our service!
Fantastic experience: Great customer service took care of the job quickly the staff was very friendly
We're delighted to hear you were happy with our service, Melissa!
Fantastic experience: Wish I had called him sooner! Timothy did an excellent job investigating different insurance options with eleven different insurance companies. Ultimately, he helped us with home insurance, auto insurance, and an umbrella policy, through three different companies, debunking the myth that bundling policies will save you money (it might, in some cases, but not in ours). He was knowledgeable and willing to answer any questions I had. To top all of that off, he saved us roughly $3000 per year, with better coverage than we had before. Don't be like me ... call him NOW!
We're delighted to hear you were happy with our service, Jessie! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: I needed a notary. It was quick and easy, with no additional charges (I am not a member). The women who helped me was very kind.
We appreciate your kind words, Susan!
Fantastic experience: Tim was excellent in handling all my homeowners and auto insurance needs. We just moved from California to Delaware and we were unsure of the requirements needed for new policies....he made it simple and helped us through it all!
We're delighted to hear you were happy with our service, Bill! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: I recommend this company 100%. Timothy Swartz assisted me with my home insurance and he worked so well with me!! Thank you Thank you Thank you!!!
Maricelys, we appreciate your kind words and will happily pass along your praise for Timothy. We look forward to assisting you again in the future!
Fantastic experience: Great location with very friendly people. Very efficient.
We pride ourselves on delivering excellent customer service, and we're happy to hear the team hit the mark for you! Thank you for your business! We look forward to assisting you again in the future!
Fantastic experience: Painless and fast service for drivers license renewal better then any experience I've had at the dmv
We're delighted to hear you were happy with our service, Andrew!
Fantastic experience: Tim has been nothing but professional, prompt and courteous. We had issues with our last agent and Tim picked up the ball and just ran. Then we had several changes we needed made and they were handled professionally. In addition, he gave advice in other areas I was not aware of which helped greatly. Would highly recommend, thanks much Tim!
We're delighted to hear you were happy with our service, Craig! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: After years of overpaying for auto insurance, we went to Tim and he arranged for us to have better coverage with a lower premium and reviewed our other policies with the same result. It's great to know he's there with answers to all our insurance questions.
Thank you for taking the time to write a review about your experience with us, Jill! We appreciate your kind words and will happily pass along your praise for Tim. We look forward to assisting you again in the future!
Fantastic experience: Had been a loyal customer of AAA-Insurance in California until our home policy was cancelled due to our proximity to what was considered a fire hazard, so we switched to State Farm for both home and auto. Upon moving to PA, I reached out to AAA again for an insurance quote and Tim worked up several proposals for us. Turns out he secured us a policy that saved us about $800 from what we had been paying State Farm with coverage that exceeded what the State Farm policies had been. Tim worked quickly and efficiently and cannot recommend him more to anyone who seeks insurance coverage! Thank you, Tim!
We appreciate you taking the time to write a review about your recent experience with us, Kevin. We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: I contacted Tim for assistance in obtaining homeowners insurance as well as the possibility of switching auto insurance policies for my sister. He was very prompt in handling all of my questions and ultimately provided us with great coverage, as well as a better rate for the auto insurance. He explained all the insurance details thoroughly and saved us time - the most precious commodity - by researching many different policies and finding the best and most cost effective plan for us. I wouldn't hesitate to recommend him to others!
Thank you for taking the time to write a review about your experience with us, Heidi! We are thrilled to hear Tim took great care of you and we will happily pass along your praise. We look forward to assisting you again in the future!
Fantastic experience: Super friendly and easy to deal with... highly recommend
Thank you for the five stars, Brian! We pride ourselves on delivering excellent customer service, and we're happy to hear the team hit the mark for you.
Fantastic experience: I contacted my agent Tim through triple AAA and received excellent service from the moment I contacted him. He was prompt, honest and very willing to guide me through the process after he quoted me a policy I felt was applicable for my family. He also did not put the hard sell on as a good portion of insurance agents do. As someone who has been self-employed for 44 years, I can say with good conscience that I would highly recommend him without hesitation. Sincerely, Philip Staurowsky
We're delighted to hear you were happy with our service, Philip! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: I reached out to Tim while looking into home and auto insurance. He quickly assessed my current policies, patiently answered my questions and helped me select new coverage that was not only less expensive, but offered more coverage. Tim is knowledgeable and efficient, and quickly responsive to my concerns. I highly recommend his services.
Thank you for the five stars, Benjamin! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Positive experience: Super travel service
Thank you for the feedback, Lois!
Fantastic experience: My agent Tim was super helpful and quick in getting my insurance up and running, and this was the better deal for the coverage I wanted over other insurers. What I appreciate about AAA's plans is that they have earthquake enforced as a part of them. Plus, the free maps at the store are nostalgic and a nice touch!
We're delighted to hear you were happy with our service, Avi! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: I recently purchased automobile and home insurance with Timothy Swartz. He has been responsive kind and informative and has made the process so easy. Thank you Timothy!
We're delighted to hear you were happy with our service, Ceil! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: Tim has been extremely knowledgeable and helpful through this whole process of switching auto and home coverage.
We're delighted to hear you were happy with our service, Brenda! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: Tim Swartz has been extremely helpful during this process! He is always quick to respond and answered any questions I had!
Thank you for the five stars, Alesya! We'll make sure the team gets your shout out and we look forward to seeing you again in the future!
Fantastic experience: Nothing but great things from our agent Tim Schwartz, he is very responsive and informative!
Thank you for taking the time to write a review about your experience with us, Elizabeth! We appreciate your kind words and will happily pass along your praise for Tim! We look forward to assisting you again in the future!
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