Condominium Travel Club

Fantastic experience: Ashley was very helpful during the booking process. She was professional and very knowledgeable! We are excited for our trip

Fantastic experience: Thanks professional well structured presentation for all types of travel definitely a company I'll use in the future when my traveling picks up.

Fantastic experience: Jane Bien is absolutely fantastic to work with! She has booked several cruises for us and we have loved every one! She is is thorough, quick to answer questions and has gotten us amazing deals! We love working with her and will continue to do so!

Positive experience: It was a very nice experience. The Reps had clear and concise English and are well informed on the products available. The first contact handled my question and transferred me to the expert in cruises. Ashley was very friendly and professional and got us the best deal available, and kept us updated on follow up questions. She is Jewel in this company. Thank You Asley...

Fantastic experience: Ashely Rice helped me book my cruise and she has been very kind and very helpful.

Negative experience: This company is a scam. When we signed up we were told we could cancel at any time. When we did we were penalized and our account was put into collections because they then said it was a loan. They never said up front that this was a loan and said there was no penalty for cancelling. I even payed the collection and then was put into collections another collection from this company. This company only cares about taking your money. Whether it ruins your credit or not they don’t care. Be warned and informed before you make any decisions with this company

Fantastic experience: Ashley Rice was so helpful!! She answered all of my questions, provided information that will help make our trip memorable. I truly appreciate the time she took over the phone to help!

Fantastic experience: Ashley Rice was very helpful and pleasant. She booked our MSC Cruise for us! 5 STARS

Fantastic experience: We are pleased how well you get back with us with information about a vacation we asked about the hotel rooms are always great and close to where we need to be we really appreciate what you do for us. Jane Bien always goes in great detail and always knows what we want we love her as our go to agent.

Fantastic experience: Jane Bien, our cruise planner was easy to work with, always punctual when replying to my emails. Saved us money big time. Highly recommend her and Pulaski Tours.

Fantastic experience: CDC has been a great club for us! Discount on cruises and helpful Customer Service. Jane Bien is an awesome CS Rep to work with!

Negative experience: They called me and told me that I won a cruise because I filled out something at the fair, all I had to do is a 90-minute webinar. So I agreed I did the webinar and then they found out that I had done it I don't know 6 or 7 months ago, the guy that was trying to sell me the package told me don't worry it's not your fault it's theirs and you will still receive your free gifts, cruise and $300 credit! It's been 3 days now and I haven't received anything, you can't get in touch with anyone I have sent messages to everyone I can think of, obviously I'm not going to get the free gifts all I did was waste 90 minutes of my day. These people are full of it I would be very careful buying one of their packages, my daughter bought it and it's not what they say it is, and they constantly are calling her about money

Fantastic experience: Ashley Rice was so very helpful! I am so glad that I got into contact with her! She helped our large family book our confusing vacation at a great rate. Thank you so much Ashley!!

Fantastic experience: Ashley Rice our travel agent was very helpful, pleasant and informative in helping us put our trip together! Made it all seem easy!

Fantastic experience: Jane Bien has been a great asset to our Condo Club. She is always looking for the best pricing and all our travel needs. We have enjoyed our many years as members. It has resulted in huge savings over the years. Jane has also assisted with bookings for our friends.

Fantastic experience: Ashley Rice is one of the best travel planners I have ever utilized. She was amazing, kind attentive and took care of all the details that we needed loved working with her.

Fantastic experience: I've been a member for many years but I haven't booked anything myself. I am so grateful that I got Debby when I had to plan a last minute trip to Paris, France. She took the time to show me my options and waited for me to get online to walk me through each procedure. She even gave me some wise tips on verifying choices as safe and suitable. I'm now excited about the trip instead of nervous that I'll make a mistake. Condominium Travel Club has professional and very kind and personable representatives.

Fantastic experience: I have spoken with Jane Bien several times booking hotels and a cruise and she was great to work with

Fantastic experience: Jane Bien has been our travel agent for a number of years. We've done a lot of cruising (by our standards). She always responds in a timely fashion, answers my myriads of questions patiently, and we are always happy with our bookings. She offers ideas and comparisons, e.g. insurance and excursions. We are happy with our membership in the Condo Travel Club and have taken family and friends with us. Pictures: Budapest on my 80th birthday. Folk dancers in Bucharest.

Fantastic experience: Debbie was very professional and helpful. She explained everything about the condo riles and fees if any

Fantastic experience: Ashley Rice was absolutely AMAZING! As this is my first cruise, I had a lot of questions. She took time and attention in answering all of them with knowledge and professionalism. She was very patient when I had additional questions beyond my ones I had emailed. She seemed genuinely happy to help me. She definitely went above and beyond in her service and I would absolutely recommend her and Condominium Travel Club. So far, my experience with this agency, and all of the employees has been nothing short of stellar.

Fantastic experience: Deborah Kelly was a great help to me, awesome customer service and support!

Negative experience: Try to attend meeting and was told that I could not attend. They would not reschedule for another time. Call customer service more than once. When I did I receive an voicemail stating that they were busy with another customer and to leave my name and address not phone number. To be honest I would rather you tell me your business hours and tell me to call back during business hours and not to lie that you are busy helping someone. I call more than once and was unable to get actual person to talk to.

Fantastic experience: Wonderful person worked VERY hard to get us what we wanted. We would ask for her again

Fantastic experience: Ashley Rice was great helping us book our cruise. She retuned our calls quickly and gave us multiple quotes. She made sure we got exactly what we were looking for.

Fantastic experience: I've been a member for over 10 yrs now and I have to say this is the best program I'm ever been a part and I'm so grateful I joined! I've used this for myself, family and friends for condos, cruises and land tours and the level of service I get is top notch from everyone but I have to give a special shout out to Patty Stewart. She is so responsive, very accommodating with the needs and changes I present her with and extremely helpful! Thanks for having me as a member and thank you Patty for all your amazing help!

Fantastic experience: We have been with Condominium Travel Club for a little over a year. Jane Bien, our travel consultant, has helped us so much and has been very patient and attentive with us. She helped plan a very important cruise (25wedding anniversary) that included several family members, we appreciate it !!

Fantastic experience: Patricia Stewart has been our expert travel consultant since January 2020. She has been exceptional and is always patient with us on any changes we need to make to our plans. She is prompt in returning emails and telephone calls. We have placed over a dozen trips with her and everyone has been perfectly planned. I could not ask for a better partner in travel than Patti at Condominium Travel Club.

Fantastic experience: I had an emergency because of hurricane Helene and Deborah Kelly was absolutely amazing!

Fantastic experience: We have appreciated working with Patricia Stewart and the Condo Club. She has been very helpful in getting our trips booked. We definitely save money for each cruise!

Fantastic experience: Ashley helped us book our cruise- she was really helpful and attentive. I was really impressed with her professionalism and outstanding customer service. My husband and I are so excited for our first cruise through the Travel Club!

Fantastic experience: Christy and I recently booked a trip overseas to Scotland and Ireland thru Pulaski Tickets and Tours. Our agent, Patricia Stewart is an outstanding Travel Advisor. She listened to what we wanted in a vacation and together we came up with one that we will create fantastic memories. Patricia also made our cruise to Alaska's Inland Passage earlier this year a truly memorable one by guiding us thru the various packages and experiences available to us on the ship. Kudos to Patricia and the team at Pulaski's. We highly recommend them for your travel needs. Bob Howard and Christy Harris Oregon

Fantastic experience: We are so thankful for Deborah Kelly and her help in making reservations for my grandparents. It has been a struggle trying to receive a refund because of Hurricane Helene and it’s affect on the communities but it has been refreshing having someone who is so willing to make things right!

Fantastic experience: have only used service twice so far, but both times patricia stewart was very helpful and easy to contact. Great to work with!

Fantastic experience: I can’t say enough amazing complements to The Condo Travel Club and in particular Patricia Stewart - absolutely awesome! Booked many vacations and it is not just amazing service but amazing savings!! Thanks for everything!!

Fantastic experience: Patricia Stewart has been a blessing to wife and I over the last five years when it comes to planning and booking our vacations. Patty has taken all of the stress out of the planning and booking process and we are greatly thankful for her professional and patient service.

Fantastic experience: I love working with Patty Stewart she iaalways available to answer our questions . She treats us like family. Goes over and beyond helping us plan our cruises She will tell us about the good bad and the uglies.

Fantastic experience: Patty Stewart was marvelous! She helped us put together a big trip- cruise & tour combo.

Fantastic experience: We have often relied on the Club for discounts on cruises and vacation stays! We deal with Patricia Stewart at the club and she always answers or finds out the answer to our questions. She is always professional and curtious!!

Fantastic experience: I’m new to Condominium travel club, I called Debby (Deborah Kelly) and asked for her help. I couldn’t find my reservation for the weekend. She made contact with the VRBO and they sent me a text. I feel so much better knowing I can get assistance so quickly! Thank you Debby!

Negative experience: This is the worst company that I have ever worked with. We got approached at MayFest in Fort Worth and did a presentation with them the following day to get a certificate for a cruise. We were told at the Fest that we could book the cruise anytime except weeks of holidays. We then got the certificate after the presentation and it was handcuffed for booking only in off peak season. They lie to you and do nothing to make it right. It's a lying deceitful company. They also take 3-5 days to communicate back to you and even if you request a cruise it takes 7-14 days to know if they got it booked or not. The whole process is frustrating and is one of the worst experiences I have ever encountered in my life.

Negative experience: Do not expect ANYTHING from these people. They are scammers and crooks. They will tell you they sent you an email for your free gifts with date and time but it never makes it to you. Then they will talk to you like you are stupid because it’s not there. Well ya know what Debbie? It was never gonna be there lol Hope you all don’t fall for it. We did the call just because we wanted to see what was up. Do your research and you will see what’s up!

Negative experience: Attended the 90 minute presentation with promise of $30 reward card, and additional travel gift card, a cruise and a stay in Mexico. They said we'd receive the account creation information in 2 days, and ended up sending it to us a day early. We created our account, but upon attempting to claim our prizes, noted that we had not been provided with the correct login info for the $30, nor any login info for the cruise/other gift card. Have yet to work on the mexico vacation. Very disappointed in the dishonest way this was run, but not surprised. I have emailed for this to get fixed and will change my review upon my actual receipt of the cruise and $30. Should I not get these within the next five days, I'll be contacting the BBB on Friday due to their operating outside of their guarantees.

Negative experience: So in 2019 we put the deposit down on this travel club. Less than 30 days later my mother passed away and we never used the services because I had to quit my job to take care of her in her last days. I tried to call these people to see if they can relieve me of my burden due to my substantial situation. And they would not alleviate any of the debt. They said that it is by contract and they had no compassion for my situation. They are crooks and for them to not relieve me of this or work with me to relieve me of this. Since I never use the services not one day they made money off of me they initial upfront fees , I just feel that this place is all about the money and the hell with anybody’s lives. I recommend not using this scam place.

Negative experience: Attended an hour and a half meeting that cost me $20 for them to give a cruise. They say you pay port fees. I asked about black out dates and was assured only major holidays. Now come to look it's half the year and they expect us to pay the difference if we can't. Waste of our time. Bragging about their good reviews and no hidden fees.

Negative experience: Member services is not helpful at all. Been calling for weeks, multiple times a week, still can't get access. Keep telling me they are working on it, but yet nothing. Don't know what else I can do.

Fantastic experience: Love it!

Negative experience: The prices are slightly better ( under $20 difference) than going through Costco, AAA or just researching yourself for vacation, car rental, cruises...etc ...but the guy who sold us the package was nice... My husband and I called more than several times to get information on booking a trip..but were not able to get things booked using the club...we have used another agency for our last 4 trips and cruise...unfortunately it just seems to not be working out for us...hopefully we can utilize what we paid for with the club in the future.

Negative experience: Total scam!!! Don’t waste your time.

Negative experience: Scam. They presented themselves as a travel agency, collected a cash deposit from us with a promise of returning it as an Amazon gift card. We sat through a presentation for condos that "aren't timeshares" and didn't get our deposit back, instead they sent an app download requirement with a credit.

Negative experience: Got bounced out...is this a scam? Lost my $25.00 we paid at Big E....don't get involved with this!

Fantastic experience: I was exasperated with the web site and then I got to talk with Julie. At a time when most Customer Service is an emotional challenge, Julie is a breath of fresh air. She is very knowledgeable, patient and eager to help. I am now informed and ready to navigate confidently through the website. Thank you Julie.

Fantastic experience: Julie went above and beyond to answer all my questions and showed me where to find information on the website.

Fantastic experience: My husband and I have had the pleasure of working with Julie as our Condo Advisor. Julie is easy to talk to, very knowledgeable, and professional—she is all that but also has a friendly, caring personality. I appreciate the fact that she is not all business. She is empathetic and really listens to your concerns and needs. Our situation required a lot of back and forth trying to coordinate 3 couples with varying destination preferences, dates all 6 of us were available, and condo availability. Julie took the time to research and find us many destinations to choose from. It wasn’t easy—her patience was incredible!! I love working with Julie. She is the best!! I will always ask for Julie for future travel plans!! Thank you Julie!!

Fantastic experience: Although we have not booked a condo or a trip yet, we have made several calls with questions. I called today to ask about hot weeks and Debby was the perfect person to get about these questions. She was so helpful, friendly, and offered a number of tips about booking condominiums. She advised on things I had not thought to ask and really had a thoughtful and caring attitude. We look forward to our first trip and with the information Debby shared it will be a good one. Thanks

Fantastic experience: I spoke with Debbie today to go over a few items I was confused about. I was a little skeptical about hidden fees, etc. Debbie was so nice & informative. I feel she took extra time with me to explain all fees & very up front about costs so that I knew exactly what I was looking at online before I booked anything. Extremely helpful. THANK YOU!!!!

Fantastic experience: I called the condo department today asking for help in securing a rental condo. Debby graciously answered all my questions and took time with me to go through the entire process of securing the week and unit I was interested in. Without her help, I wouldn't have been able to book the vacation. Her patience and kind words made the experience enjoyable. Her customer service skills were nothing less than top notch!

Fantastic experience: Julie was very informative, she explained all of the packages, how to hold them and book them. I have had this package for over two almost 3 years and she made it easy to understand and if I have any additional questions I would reach out to Julie.

Fantastic experience: Julie was very helpful today. I am a brand new member and she talked me through navigating the website and gave me some very useful tips. She was patient and friendly! Thank you Julie!

Positive experience: My conversation with Debbie today was very informative and instructional. I learned how to navigate the web page for condominiums and the various procedures for searching for a location and also reserving a reservation. Debbie was very patient and guided me through the possibilities. it was engaging and gave some confidence that I can do this the next time on my own. Thank you, Debbie.

Fantastic experience: I have been a member for a few years now, but with covid, I have not been traveling much. Today, I called to get some assistance with booking a resort/condo, which I have never done since becoming a member. I spoke with Debby, and she was absolutely amazing! She walked me through so many steps on how to navigate the website and tips and tricks to making sure I was knowledgeable on some fees that some resorts/condos charge and how to find them. She explained the different options I have access to when planning any vacation. I am so appreciative for the time and patience she gave to me. I did not feel rushed and she answered all of my questions. Thank you Debby for all that you!!! I appreciate you!

Fantastic experience: We are members of Condominium Travel Club and are extremely happy with all the services we have received. A huge shout out to Julie, Ashley, and Heather for always going “Above and Beyond “ to make our travel experiences memorable and enjoyable. They are very knowledgeable and professional! For all your travel needs including cruise .reservations CTC is the best!!!!

Fantastic experience: joan is always such a great help everytime i call. i highly recommend the condo Travel Club

Positive experience: The condo was great! Clean and well maintained. Our first night we had to call multiply times to get a pack and play for our baby, took roughly 4 hours for them to actually bring it to us, which caused us to put our baby down about 20 minutes late. But, once we got past that first night, everything was perfect. They answered us timely for more towels and coffee. The amenities were awesome. Pools were amazing and my husband got 3 hole-in-ones on the mini golf course! Impressive! Overall, the stay was exactly what we needed!

Fantastic experience: It was a pleasure working with Debby. She was very knowledgeable and walk me through the whole process of booking a condo with the Travel Club.

Fantastic experience: Julie was very professional and helpful with all my needs.

Fantastic experience: Awesome experience working with CTC. First off, the phone call was easy to connect to a live person. Debbie was my go-to gal, explaining every step of the booking process with me. Grateful for the ability to book at such short notice within our travel dates. Really excited for our vacation. I have a better sense of the site to be confident in booking our next vacay or last minute getaway.

Fantastic experience: This is a club to be a part of! Having a travel agent find the best rates for you & do all of the legwork is the best thing ever! Jane was attentive & patient as she did all of the legwork for the WRONG dates that I initially gave her. She kept any level of impatience and/or annoyance to herself (as it should be) & just reworked everything with the correct dates once identified. Her professionalism & customer service were TOP NOTCH. I would highly recommend the Condominium Travel Club. Ask for Jane Bien, she'll take GREAT care of you!!

Fantastic experience: Today I was looking a planning a trip and needed a condo for November. I hadnt been on the Cono travel club website in a long time, so I called the Office. Julie walked me through the weeks, venues available and how to manuver the website. She was extremely helpful. Thanks Julie.

Fantastic experience: It was a great experience. Julie helped us. She navigated me through the website and helped me to understand the way things work. She was very patient and answered all of my questions. Thank you Julie!

Fantastic experience: We have been members of CTC for many years and enjoy the many travel benefits they offer. I sent in a last-minute request to book a condo at a resort in the North Carolina mountains for a family reunion coming up. Julie responded right away and was able to book us a condo. Thanks a million Julie for your help and look forward to our week in the mountains. Ruth and Austin Drum

Fantastic experience: great service

Fantastic experience: Debbie was so kind and helped me thru the website as it was the first time we used it She was very kind and understanding and went above and beyond for us. Thank you so much for helping us at a difficult time. .

Fantastic experience: I wanted to extend our sincere thanks to Debby for her kindness and professional expertise when handling our inquiry today regarding a Vindata gift certificate. We had lost track of it and Debby not only reminded us of where we would locate it, but graciously emailed a PDF copy. All this superb service was completed within an hour. Outstanding! It is a pleasure being a member of the Condo Travel Club – glad we made the decision to join. Thanks again. Sincerely, KEN & CHERYL KADAN

Fantastic experience: Julie very pleasantly & patiently walked me through accessing the website. She very knowledgeable & her kind attitude makes her such an asset to your company. Truly appreciated her information.. Thank you!

Fantastic experience: Saves us money on our cruises (about 10%) deals on hotels and condos

Fantastic experience: Julie was extremely helpful and patient

Fantastic experience: Our membership with Condo Travel Club has been wonderful. We travel a lot and I'm not sure what we would have done without their help. All of their staff are amazing, particularly Karen Price and Jason. They are always willing to help with anything we need. They make traveling easy. It's the best travel membership you could ever own.

Fantastic experience: Julie helped us and she was VERY helpful. Thank her for us.

Fantastic experience: This is our first time using this travel planning option. Jane Bien was wonderful to work with. Her communication & attention to detail was appreciated. She provided me with options & listened to my wishes. If a price changed, she was quick to inform me so I had no surprises. Now that all the planning & reservations are made all we have left is to enjoy the adventure. Thank you CTC and especially Jane!!

Fantastic experience: My wife and I have been members for about 2 years and could not be happier. We have already gotten our money back by booking cruises on Royal Caribbean. The staff at the Condo Club have been fantastic and are always there to help. I would recommend the Condo Travel Club to anyone who has travel in their plans especially cruising.

Fantastic experience: Condominium Travel Club has always been wonderful to our family!! They are a main go to as far as booking vacations every year. Debby has been so helpful in finding us the most affordable options for our family needs!! Believe me, I’m always trying to find the best deal elsewhere but their team can always beat it!! Thanks always!! Keep up the great work!!

Fantastic experience: Julie was very helpful and very courteous. She gave the impression that she really likes her job.

Fantastic experience: Polite answer all my question and help me with what I needed helped on

Fantastic experience: I was having troubles booking a condo thru the online portal - I called Deborah thru the condo hotline & she had my vacation booked in less than 10 minutes! I highly recommend using her as your travel agent!

Fantastic experience: We just had an amazing experience with Debbie! While we purchased our membership a while ago we never understood the details. And after a wonderful step by step presentation we are now better equipped to take a vacation. Lots to learn and Debbie made the experience enjoyable. Thank you CTC

Fantastic experience: Easy to research and BOOK vacations. Love my agent Jane as she responds quickly to my needs. Use the club for Cruises the most, so try it.

Fantastic experience: Jane Bien was instrumental in working with us on completing our booking with Collette Tours for our "Spotlight of Paris" land tour. She was a critical link between us and Collette, making sure that we got everything that we needed. I would recommend her to all.

Fantastic experience: Although only being a member slightly over a year, I have had nothing but good experiences with the assistance I have received. I figured I have saved over $1500 so far booking travel with their awesome and experienced professionals. Jane Bien was great setting up my next cruise.

Fantastic experience: Normally we travel in our Motorhome but this time we thought we try a condo. We were getting the monthly updates from Condominium Travel Club then ran into a problem....I couldn't find our member card with the number we had never set it up through the website. I called the number listed and spoke with Julie, who is amazing! She checked condo possibilities for the location we were traveling to, and though there was nothing close by, she then walked me through setting up an account on the website, explaining all the different things I could check on for condo travel and to keep checking back as locations and deals change regularly. She heard me, she helped me, and she said to call back anytime if I had questions or needed help! What an asset to this company and how nice there are still companies that believe in customer service! A huge Thank You, Julie! Marnee Alexander

Fantastic experience: FANTASTIC CUSTOMER SERVICE!!!! I have had issues logging in to my account for the last couple weeks, called again today and was connected with Debbie. She, even though she’s not a tech person, assisted and got me up and running again. Debbie, thank you so much!

Fantastic experience: Dealing with Karen is always easy and effortless. When I contact her for anything, price adjustments, quotes, she is always prompt and pleasant

Fantastic experience: We contacted Condo Club and spoke to Julie. She's a very personable young woman with a GREAT personality. She was able to answer all of our questions and give us guidance on what to do next. After hanging up, I sent a request for availability. The person who responded was, you guessed it. It was Julie. She again spent time with us. This young woman is absolutely the best.

Fantastic experience: We thought Debbie was very helpful and friendly. She's an excellent representative for your company.

Fantastic experience: First time exploring their website. Had several questions and Debbie answered them. She was very courteous, informative and helpful! thank you Debbie for a good experiience

Fantastic experience: My first time dealing with this company. I'm a cross your t's dot your i's kinda guy. When I went to make my booking I ran into a few snags so I called the contact number and was put in touch with a lovely lady named Debby. After a long and fruitful discussion about my booking Debby found the issue which was a web(I.T.) issue. Because problem was on their side they comped us a $100. credit. Debby is very helpful in every way, giving us tips to make our planning more enjoyable and not only for one booking but for multiple bookings. Thank you for a great experience Debby.

Fantastic experience: Spoke with Julie re-guarding our upcoming family trip to Hawaii. She has been more than helpful in assisting us navigate to get the resorts, time and accommodations needed for us to stay in the same resort at the same time. She has been very accommodating and has spent a lot of time answering our questions and explaining how to see what we had reserved and accessing the information we needed.

Fantastic experience: Hi I am writing a review regarding my experience with Julie at the condo club.I have dealt with Julie on many occasions and she has been excellent and very helpful. Usually my problems have been technical with the changing world of electronics and different devices but when the system is working I love the freedom and ease of booking our trips. Thank You to Julie for booking my last trip when I could not get it to work , she is the best ! Thanks ! Jeff

Positive experience: I really enjoy working with Julia. She has excellent customer service skills and a kind demeanor in dealing with my requests and concerns.

Fantastic experience: I. Am so glad I was able to reach Abby,she was very helpful,and very knowledgeable and polite!!!!!!