
Firefly Travels

Information about Firefly Travels
44024, Chardon
Opening hours
- sunday: (closed)
- monday: 10h-16h
- tuesday: 10h-16h
- wednesday: (closed)
- thursday: 10h-16h
- friday: 10h-16h
- saturday: (closed)
Get insider travel tips when you plan your next vacation with Firefly Travels! Why be overwhelmed by all of the endless online reviews and blogs when you can get guidance from a professional travel professional who has been to the places you want to go.
We’re a boutique travel agency specializing in Disney destinations, Universal, Cruising, and all-inclusive vacations. As a niche agency we believe that it is our responsibility, and not yours, to have firsthand knowledge of the destinations you will visit so that we can offer you a seamless, stress free vacation from start to finish.
Our comment from TraTraTravel about Firefly Travels:
Firefly Travels is dedicated to crafting unforgettable vacation experiences tailored to each client's needs. Customers have praised the company for its exceptional attention to detail, expert advice, and comprehensive support throughout the travel planning process. Here are some key points highlighted by clients:
- Personalized Service: Clients appreciate the individualized attention received from agents like Tammy, Kim, and Lindsey, who take the time to understand their preferences and provide custom itineraries for destinations like Disney, Hawaii, and European cities.
- Attention to Detail: Many reviews commend the meticulous planning, from hotel bookings to dining reservations, ensuring a seamless travel experience. For instance, Jessica provided detailed itineraries and insider tips that enhanced clients' visits.
- Responsive Communication: Clients often mention the prompt and friendly support from agents, making it easy to address any concerns or changes while traveling. This communication is crucial for eliminating stress during trips.
- Expert Knowledge: The team at Firefly Travels is noted for their extensive knowledge of various destinations, allowing them to recommend the best resorts, excursions, and travel logistics, ensuring clients make the most of their trips.
- Overall Experience: Most clients describe their experiences as magical and memorable, often expressing gratitude for the stress-free vacations planned by Firefly Travels.
While a few clients reported minor issues with communication or itinerary details, the overall consensus is that Firefly Travels is a top choice for anyone looking to simplify their travel planning and ensure a fantastic getaway. With their dedication to client satisfaction, Firefly Travels continues to build lasting relationships with travelers eager for their next adventure.
Services and Treatments
Firefly Travels: Reviews
Fantastic experience: Just came back from a holiday that exceeded my expectations in every way. Thank you Tammy for planning the most perfect trip for me, again- this time to Ireland! Everything down to the last detail- pubs to visit, chips to eat, were meticulously planning and charted out for us. Tammy has planned amazing trips for me to Paris, Maui, and the Caribbean. Can’t wait to talk to her about our bucket list trip to ITALY next!!!
Fantastic experience: Ireland Trip was amazing and a once in a lifetime! Travel agent was fantastic and frankly I wasn’t sure how I would like this style of trip/travel and I loved not having to “think”. All taken care of and. I just got to relax and be present! Additional recommendations by the agent added some extras we never would have gotten to see as well. Thanks again Firefrly travels and we had so much fun ”criac”!
Positive experience: All in all the communication with Tammy was good, except the very last one when I emailed the trouble I had and haven't heard anything , its been over a week, but our vacation was beautiful. It could have been a real nightmare if I didn't make phone calls to the places we had planned..Luckily I caught a few overlooks before I left. Just so it doesn’t accidentally happen to someone else. I happened to call United Airlines to upgrade my seats and they had a hard time finding me because my birthday year was off by 1, so I had them check the known travelers number. My husbands was right, mine was wrong. So that got fixed. I decided to call Hawaiian Airlines to check with them. My birthday was wrong, my KTN was wrong and I was checked as a male. I doubled checked the info I sent you in the beginning thinking I messed up, but everything was right. The atv tour on the itinerary was wrong. It was actually 8am instead of the time that was written. Luckily they text me to remind me so I called to find out because I had 2 different times now. It was 8am. If we would have shown up at the time that was on the itinerary we wouldn’t have been able to go. The luau said on the itinerary that we would get a text and email with our tickets. I never got it so I called. They only had pleasant holidays or your information so I had to fix that. The hotels only had your or pleasant holidays information so they couldn’t email me information so I had to fix that. There was 1 other thing but I can’t remember , but everyday we were there something was screwed up except the last 2 days.
Hi Karen -
Thank you so much for sharing your experience with us. I want to begin by sincerely apologizing for the issues you encountered leading up to and during your trip. As the owner of the company, I take full responsibility for the oversights and communication gaps that impacted your vacation, and I genuinely appreciate you bringing them to my attention.
While I’m truly glad to hear that your trip to Hawaii turned out beautiful in the end, it’s clear that getting there required far more effort on your part than it ever should have. I can only imagine how frustrating and stressful it must have been to spend your time double-checking details, correcting mistakes, and following up on reservations—especially when the intention was for us to take that burden off your shoulders.
I’ve carefully reviewed everything you mentioned—all of which was compounded by the delayed response to your final email. None of that is acceptable, and I want you to know this is not the level of service we strive to deliver.
Tammy has always been dedicated to providing attentive and thoughtful service to our clients, and while I know her intentions were good throughout the planning process, it’s clear that we missed the mark in several critical areas.
I deeply regret that your final communication went unanswered—your concerns absolutely warranted a prompt and thorough response, and I apologize that you were left feeling unheard.
Your feedback is incredibly valuable, and we are already using it to review and improve our internal processes. Most importantly, we’re reinforcing the importance of follow-through—even after a trip has begun or ended—because every part of your experience matters.
I truly appreciate your patience, your diligence in catching those errors before they became trip-ruining problems, and the thoughtful way you shared your concerns. While I’m so sorry that you had to deal with these issues, I’m grateful you brought them to light so we can grow and do better.
If there’s anything I can personally do to help make this right, or if you'd consider giving us another opportunity in the future, I’d be honored to assist you myself. Your trust means a great deal to us, and I hope we can earn it back.
With sincere apologies and appreciation,
Kristen
Fantastic experience: Kim made planning our family vacation so easy! She was knowledgeable about different resort options that would be appropriate for our family. Highly recommend - we plan to use her again for our next trip.
Fantastic experience: Wonderful trip. Truly a lifetime dream come true
Fantastic experience: Kristen from Firefly Travels helped us with our Disney Trip. We had a WONDERFUL time on our vacation, thanks to Kristen's help! Everything felt so seamless---the transportation ordered for arrival departure, our resort reservation, admittance to the parks, and the dining plan. We found all of Kristen's recommendations, tips, etc. to be very helpful!
Fantastic experience: Carmela Poggemeyer was fantastic and helped to make our family vacation perfect! She helped us with the entire process and thought of everything. The vacation was seamless, from landing in Miami to coming home! Carmela is sweet, helpful, patient, and a great listener! She did a great job communicating with me and answering my 100,000 questions (first cruise). I HIGHLY recommend her for your next vacation!
Fantastic experience: The trip was absolutely magnificent! Kim did a wonderful job, setting up the hotel, plane, and all the accommodations for my family. She made the trip easy for us and even checked in during the trip with reminders.
Thanks for sharing your experience with Kim! I love hearing that she made the process run smoothly for you and your family. We appreciate your business!
Fantastic experience: Kim was extremely informative and always had an answer for us. One of the boys we went on vacation with needed help with a check in issue and she handled it right away on the fly. She was very responsive!!
Fantastic experience: She has always met our needs and did changes for us as we have a hectic family sometimes. Never hesitated to tell us no for changes. Always finds us the best deals!
Fantastic experience: Working with Anna Lazuka resulted in the most perfect honeymoon to Thailand! We could not stress enough how amazing our experience was.. from listening to and understanding our wants and needs to executing a perfect itinerary that allowed us to take a back seat from worrying about the logistical details to just enjoying every moment of our trip. Thank you so much, Anna! We could not have dreamt anything more perfect!! -Sidney & Seth
Fantastic experience: Jessica Streeter from Firefly Travels helped our family plan the most perfect trip to Disney that was custom to our preferences and packed with amazing memories and a few surprises! We had the most magical trip, thanks to Jessica's tips and hard work. She secured all our favorite experiences and really made sure all the details were covered. We won't travel again without her!
Fantastic experience: We are so grateful for Carmela’s help in planning our trip! So much had changed since our last visit that I don’t think we could have figured it all out without her guidance. Carmela was on top of every detail, making the entire experience stress-free and enjoyable. She was also available during our trip when we needed to make last-minute changes due to the weather, which was a huge help. Her attention to detail, expert knowledge, and dedication to making our trip magical truly made a difference. If you're looking for someone who goes above and beyond to ensure a smooth and unforgettable Disney experience, I highly recommend Carmela’s services.
Fantastic experience: We highly recommend Tricia McVay to handle all of your travel needs. She is excellent. She made sure we had everything ready for us before we left, checked in on us a few times while we were vacationing to make sure all was going well, and then made sure we got home ok. It's those things and many other small things we would have never realized if we didn't have someone helping us who cared about our experience.
Fantastic experience: In the later months of 2024 I reached out to Lindsey Hellenbrand with Firefly Travels to see what the possibilities were for us to take a week-long vacation to a sunny and tropical destination. I wasn’t sure what to expect considering we only had 3 months to plan and book the trip. Needless to say, after a short phone call with Lindsey expressing everything my wife and I were looking for in a trip, within a couple of days she had a full mock-itinerary in my email inbox giving us multiple destinations, resorts, excursions, airline flight details, and all other amenities pertaining to the dream vacation that we were hoping for! After going over the specifics of the different resorts, excursions and flight details with my wife I reconnected with Lindsey who was able to get everything booked in a relatively quick manner! (It was a weekend) Our trip to Secrets Playa Blanca Costa Mujeres (Mexico) was nothing short of amazing! This is a very new and clean adults-only resort that definitely doesn’t lack elegance and awe in regards to its spacious and clean rooms, variety and quality of restraunt eats throughout the resort, and its MANY beautiful pools and hot tubs scattered throughout. The weather was sunny and warm for the whole week! Every interaction with a staff member made us feel like we were back home and amongst friends and familiar faces! There was just the right amount of nightlife around the resort that left us feeling entertained after a late dinner but never felt like a party. This resort definitely catered to couples looking for a romantic getaway! The excursions we did to the Mayan ruins, snorkeling through the underground limestone caverns (Cenote’), and swimming with giant sea turtles and sting rays were all set up and booked by Lindsey! Showing up the morning of our excursion and having everything taken care of was such a relief. This entire trip was a breeze in terms of effort on our part and everything turned out better than my wife and I could have imagined! I cannot recommend Lindsey Hellenbrand with Firefly Travels enough! Every detail was planned out perfectly to exactly what we wanted in a vaction and im so glad I reached out to her for the planning of this trip! As a side note, dont take a group shuttle bus from the airport to your resort! Let her book a private transfer vehicle for you instead, you will not be disappointed! Thank you Lindsey!
Fantastic experience: Tricia was absolutely fantastic to work with! From start to finish, she made the entire travel planning process smooth and stress-free. She was incredibly knowledgeable, attentive to our needs, and went above and beyond to find the best options for our trip. She handled every detail with professionalism and care. Tricia ensured we had an unforgettable experience. I highly recommend Tricia to anyone looking for a travel agent who is dedicated, responsive, and truly passionate about making travel dreams come true. We can’t wait to plan our next trip with her! ⭐️⭐️⭐️⭐️⭐️
Fantastic experience: Planning our first vacation to Disney World with Joanne was amazing! She made everything so simple and was available anytime to answer our questions!
Fantastic experience: Joanne was a great help with planning our February 2025 trip. This was the second trip that she’s helped coordinate for us and without fail she exceeded our exceptions. Our itinerary was so detailed and perfectly easy to follow. Joanne even checked in with us mid trip to make sure all was going well! Every detail was taken care of like our dining reservations and if there was any questions we needed to ask she was sure to find us the answers quickly if she already didn’t know! Highly recommend JoAnne for next Disney/vacation planning needs!
Fantastic experience: Kim was absolutely wonderful !!! She was very attentive towards our needs if we had any questions she was more than happy to answer them at any time of the day. Friendly reminders for making sure we checked in for our plane times. I believe she got us a great deal!! We plan on telling family and friends and highly recommend
Fantastic experience: Need a knowledgeable travel agent who is meticulous and knows how to get the best? Try Kim Zamecnik at Fireflyy Travels. Kim planned our vacation in Cancun at Live Aqua Resort. A beautiful facility and couldn't have been more well planned, from flight to transportation to excursions. Kim did a phenomenal job. She is the best. Give Kim a try. You won't be disappointed!!
Fantastic experience: Carmela, helped create a magical first and second Disney world experience for my husband and I. For our first trip, we experienced being at Disney during the week of a hurricane hitting. The parks closed down early one day and the next they were closed all day. Carmela assisted with moving all of our plans around, at a moments notice. This helped ensure we still got the most out of our experience and got to do the things we wanted to most, since our trip was cut short by a hurricane hitting in the middle of our trip. For our second trip to Disney, we used the bounce back offer that Carmela told us about. Carmela, booked everything for us and made sure we were happy. My husband and I believe Carmela is a great travel agent and we definitely recommend her for all your travel needs. Carmela, helped take the stress and guess work out of planning our vacations. Carmela, is a Disney World expert!! She listens and makes things happen. She is very flexible and kind. Carmela, gives great recommendations for food and fun. She is committed to your travel happiness and we are so grateful that we got to work with her.
Fantastic experience: We recently used Lori Bacik of Firefly Travels to assist with our Walt Disney trip and I highly recommend her! I know Disney well but she still helped to offer valuable tips and suggestions to make our trip easier. She also booked restaurant reservations and helped with lightening lanes and virtual queues (if this is foreign to you, she’ll do a great job explaining!). I have used travel advisors several times in the past but she’s the first that regularly checked in with me to see if there was anything she could do to help. I already have my next trip planned with her and have recommended her to others!
Fantastic experience: Kim sent myself and Leslie on a trip that was outstanding. Went to Secrets in Punta Cana, Dominican Republic.Everyone was so nice and kind. The only problem was it was too short.!! Thanks Kim.
Fantastic experience: Exceptional Travel Planning – A Seamless and Unforgettable Journey We can’t recommend Lori highly enough! From start to finish, she planned an absolutely seamless and personalized journey for us through Spain and Portugal. Every detail was meticulously arranged, from private tours in each city to smooth transportation via car services, trains, and flights. When a delayed flight put us in danger of missing a tour, Lori went above and beyond to find a solution, ensuring we didn’t miss out on the experience. Her responsiveness, expertise, and dedication made our trip stress-free and truly unforgettable. If you’re looking for a travel agent who anticipates every need and handles every challenge with grace, Lori is your lady! Thank you, Lori, for making our journey so special! We’ll definitely be planning our next adventure with you!
Fantastic experience: Our agent, Kim set us up with a phenomenal resort! We loved Secrets Royal Beach, the service was impeccable along with the food and drinks! We highly recommend using Kim for all travel needs. She went above and beyond to make our vacation truly memorable and so relaxing!! Thanks Kim!!
Fantastic experience: Lindsey was great to work with in planning our trip to Punta Cana! She offered great options for our vacation and was always prompt in responding to us. She helped us every step of the way, making our vacation planning stress-free and helping us plan our unforgettable getaway. I highly recommend her and we will definitely be reaching out to her for future vacations!
Fantastic experience: Jo Anne did an awesome job helping us plan our honeymoon cruise through Royal Caribbean! The payment process was easy and Jo Anne was on top of us checking in so we could get an early boarding time. There were some funny charges and credits from Royal Caribbean and Jo Anne immediately reached out to me and then Royal Caribbean to figure out what was going on. It all worked out in the end and we appreciated how quickly she reached out. Looking forward to planning my next trip with Jo Anne!
Fantastic experience: Lindsey was a great travel consultant to work with. She helped us pick out the perfect hotel to fit our families needs. She was very knowledgeable and available at all times for any questions. Booking with Lindsey made our trip worry free.
Fantastic experience: Thank you to Jaime with Firefly Travels. Jaime helped me with scheduling and coordinating our first Disney cruise. We are looking forward to creating many more Disney memories.
Fantastic experience: Lindsay was excellent in planning our vacation to Cancun. It was extremely helpful that she has been to many of the resorts that are sends families to so she has first hand knowledge. Even while we were there and had questions she was on her own family trip and still made time to communicate with us. The rate she found us was unmatched! The trip itinerary set me at ease. We would absolutely utilize her services again and recommend her for future travels!
Fantastic experience: Jo Anne has helped us book a few Disney Cruises and a couple trips to Disneyland. Our most recent was a quick trip to Disneyland. She is amazing, and always gets back to us quickly when we have questions. When we needed to adjust our reservations to add things she was right on it. She also let us know when to book things before they sold out. We have had great vacations using her services and look forward to working with her again!
Fantastic experience: We just returned from our magical trip to Disney World! Joann made it effortless. We had changes and additions. And made new reservations and questions and she was always attentive A++++ we are using her again in July! She’s the best! And we are seasoned Disney travelers and still use the service! Makes like easy
Fantastic experience: Another amazing trip booked through Kim! It was a last minute decision to get away for a few days and Kim quickly helped us select and book our destination. I contacted her on a Monday and within days, we were booked for our trip to Punta Cana. The entire process from booking to getting to our destination was seamless. She helped us select our hotel, arranged for airport transportation and guided us through the process of gathering the necessary documents for international travel. This was our second trip booked through Kim this year and once again she did not disappoint. Can't wait to plan our next getaway!
Fantastic experience: Kimberly was absolutely wonderful! I came to her with a list of things I wanted and she was able to piece it all together and make it happen. I highly recommend Firefly Travels, especially Kimberly, to anyone looking to book a trip.
Fantastic experience: If you're planning a Disney trip, using Firefly is an absolute must! I have tried planning Disney trips in the past myself, won't ever make that mistake again. Deanna helped me through the entire process often adding valuable insight to improve the experience! Most importantly, Deanna was kind enough to work through date changes and schedule conflicts to ensure a great family vacation for us. Looking forward to our next adventure :-)
Fantastic experience: Within 2024, visiting Sandals Turks & Caicos with our family of 5, and Montego Bay has been nothing short of amazing! You will want to work with Lindsey. If you have questions, anytime of day or night, she is responsive within five minutes. When at resorts or airport, when a complication could arise, she had connections to the destination that will rectify the situation quickly. The prices are extremely reasonable. She has the knowledge of the best places to eat, best drinks, Best experiences, and you will never feel pressured. Relax and have Lindsey build your vacation. All you have to do is show up and enjoy! Will be a returning customer for a lifetime! (All this is coming from a high maintainence person with an eye for detail:)
Fantastic experience: Lindsey was absolutely amazing with helping me plan a mother-daughter trip to Punta Cana. I really didn’t have to do anything- she took care of it all! She was available for questions I had while I was at the resort and was super responsive. It was a great trip with memories to last a lifetime. Thank you thank you!
Fantastic experience: Jo Anne did a remarkable job from the start of our Disney plans. She pivoted whenever we made changes and made suggestions that benefited all of our travelers. From the start of our planning, all of the way to our return flight, she had her thumb on the pulse of all the details. Planning meals for a group our size could not have been easy, but she did it! Checking in while we were at Disney World was going above and beyond! I would, without hesitation, recommend Jo Anne as a travel advisor!!
Fantastic experience: JoAnne was amazing! She was in contact with us throughout the whole booking and travel process. We booked 18 months in advance, and she was always there to answer questions and give tips or ideas. I would highly recommend her to anyone wishing to travel!
Fantastic experience: We had the most perfect honeymoon thanks to Lindsey! She made our trip smooth and easy, taking care of all of the planning and details.
Fantastic experience: Emily Cavanagh surpassed our definition of customer care and personal service. We planned our first retirement cruise through Emily with Viking. Although not our first cruise, it was of first time with Viking, and had so many questions. Although Emily shared her past customer experiences with us, she always confirmed and made sure she obtained accurate information directly from Viking to ease our minds. She was available to us every moment of our experience. She was in continuous contact with us to keep us informed and on top of our itinerary changes, airline details, as well as helping us schedule our onboard bookings. At the end of our cruise, she scheduled time with us for honest feedback. We felt very cared for. We already scheduled our next cruise with Emily, and look forward to working with her.
Fantastic experience: This is our 2nd Disney trip and partnering with Jessica - once again I can not emphasize how AMAZING she is and the whole experience was. It was the Best. Vacation. Ever. Jessica is passionate about her work, clients and Disney of course - and this is seen in her constant desire to be up to date on the many changes that Disney does (ie. new Lightning Lane Process). I have already recommended her to other friends and will continue to do so. Also currently planning our 3rd trip next year! :) Google won't let me add a second review so keeping my comments from last year below. Jessica is the absolute best! She truly made a very complex planning trip super smooth and seamless. Now that we are super sad and crying to be back - we are already in the process of booking again for next year! I can't thank Jessica enough for her tips, advice and overall knowledge of Disney (especially as a working mom of 2 with not a lot of time to research and plan) We had the most MAGICAL BEST WEEK EVER!
We love taking the stress and pressure off other Mom's just like us! Jess is the BEST and makes sure no detail is left to chance. Thanks for using us Michele. We appreciate your business!
Fantastic experience: I can't say enough good things about Jessica! She helped us plan our first family trip to Disney and was an invaluable resource. She sent us an extremely detailed itinerary and was able to get us all of our top reservations. She helped me understand lightning lanes, best days to go to which parks, and timing of our trip. She also sent a variety of options and prices which I appreciated. Being someone who hadn't been to Disney in 20 years, I was overwhelmed by how much you need to know and she really put me at ease and gave us all the information we needed to know to have an amazing vacation. I will definitely plan my next Disney trip with Jessica and plan to recommend her to my friends looking to plan trips soon!
Fantastic experience: Joanne was an amazing travel agent who guided us so well in organizing and planning our Disney trip!
Fantastic experience: What a great way to navigate through Disney & Universal with Joanne’s expertise. She instantly answered ALL of our many questions, gave us a sense of peace with scheduling, and really took the stress off our large family trip. I would definitely recommend Joanne for all your Disney & Universal plans!
Fantastic experience: So glad we came across Cheryl with Firefly Travels in planning a trip to the UK. She was just fantastic from start to finish.
Fantastic experience: A big thank you to Tammy for all her support, guidance and helping us plan our 1st trip to Italy. We had an amazing time and everything was perfectly planned. We spent 12 nights in various cities and without Tammy we wouldn't of been able to make the most of our trip. Tammy helped us plan within our budget and was so helpful and patient in answering all our questions. A truly amazing experience! Thank you Tammy
Fantastic experience: I would not trust anyone else with my Disney travels. Jo Anne made everything so easy and took such great care of us. We had nothing to worry about except to have fun!
Hi Amy- Thanks so much for sharing your review. As the owner I am so happy to hear that JoAnne took such great care of you. She is so passionate about Disney and that truly shines through in every detail of her planning. Thanks again for trusting Firefly with your travel plans.
Fantastic experience: Cheryl was so wonderful to work with and planned a trip of a lifetime for us to Iceland. Every aspect of our trip was covered and all our questions were answered and we had a lot. Cheryl's experience and professionalism was very much appreciated. We did have a few travel issues but Cheryl was always there to help us during those times. We look forward to many trips with Cheryl and Firefly in the future!
Fantastic experience: Thank you, Cheryl, for helping us plan the trip of a lifetime! You listened carefully to all of our ideas and turned it into a complete itinerary, ideal for our young family. The attention to detail was noticed every day on our trip. The hotel choices fit us well and the activities/tours/excursions kept our children entertained and learning so much. We especially loved the pizza making class in Rome and lake swimming in Athens! We highly recommend you for any family looking to plan a European vacation.
Fantastic experience: Samantha from Firefly Travels has allowed me and my family to experience Disney in a way that was unimaginable. We had an amazing time and will definitely be traveling with Firefly Travels in the near future. Thank you Sam for an unforgettable experience!!! 10/10
Fantastic experience: I can't say enough about Tammy and the planning she did for our 2 1/2 weeks spent in Europe! Initially she listened to everything we wanted and then provided great suggestions. Her hotel choices in the different cities were impeccable! All the transportation was on par, everything on schedule and just perfect. The entire trip from start to finish was perfect and we wouldn't have changed a thing.
Fantastic experience: We were so lucky to have had worked with Lindsay to book our honeymoon! She was so helpful and made the whole process for us easy! Would book with her 10000x over!
Fantastic experience: Deanna was great to work with!
Fantastic experience: Jessica was wonderful to work with. We booked a last minute trip to Disney World and she was helpful, responsive and professional. We couldn't have done it without her!
Fantastic experience: Joanne Higham walked us through all the options and made recommendations- answered a myriad of questions and also answered one’s we hadn’t thought about. Not only did she set up all cruise related events, but recommended and booked our reservations to the resorts before and after the cruise. The only negative was the extreme heat. I highly recommend Joanne to anyone looking for a Disney vacation, and will definitely use her in the future.
Fantastic experience: Helped our family and friends set up our first cruise on Royal Caribbean. Kristen did a great job at answering all of our questions and making recommendations. She also set up our dining to have 13 of us all at the same table in the main dining room with a great view! We thoroughly enjoyed our trip and working with Kristen, we can't wait to book another cruise soon!!
Fantastic experience: I would highly recommend Jess if you're planning a trip to Disney World. We had an amazing time. Everything was planned perfectly from the hotel, dining reservations, and car service to daily theme park and attraction plans. Jess guided us through how to use Genie+, where to go and when. We really maximized our time at each park and hit every ride that was on our list!
Fantastic experience: Lindsey did a great job finding us a nice resort. She was awesome with her communication and was genuinely happy to plan us the perfect vacation. Highly recommend Firefly Travels!
Fantastic experience: Jessica was incredible ! We worked with Jess for our trip to Disney World recently, and I truly don’t think we would have ever done it without her help! She helped us each step of the way. All of her recommendations from the hotel, car service to restaurants and daily park tips were spot on!! She made planning our Disney trip easy. Highly recommend Jess to book your Disney trip!
Fantastic experience: Thank you Kim Zamecnik for organizing/planning our wedding in Mexico. You made our special day and week amazing!! Greg and I couldn't have asked for a better organizer. You turned our vision into a beautiful reality!! We appreciate all of your hard work and dedication.
Fantastic experience: We had the perfect Disney vacation thanks to Carmela! She booked the best room for our family of 6- one that I wouldn't have found on my own. The provided plans for each day ensured our park days were a success. Carmela answered all my questions quickly and was a pleasure to plan with!
Fantastic experience: Jessica Streeter was an amazing resource for us as we planned our trip to Disney World. She is knowledgeable, patient and determined to make your trip magical. She was so helpful throughout the whole planning process and was even available to us while on our trip-thank you Jess!
Fantastic experience: There wasn't one thing that went wring. Everything war great. We will contact you. If and when we intend to travel like this again. Thank you very much For your service.
Fantastic experience: Kristen was excellent with her professional and personal experience in helping us plan our trip to Alaska. Could not ask for a better travel agent!! My husband Dan and I look forward to working with her again on our next great adventure!!
Fantastic experience: Jaime R has planned two Disney trips for my family over the course of a year. Both times her service has been exceptional. As someone who never used a Travel Advisor before these trips, the added value provided by Jaime is unmatched. Her experience enabled me to have a stress free trip and lightened the mental load that comes with planning a family vacation. Would recommend and will continue to book her services in the future. Thanks Jaime!!
Fantastic experience: Jessica was amazing to work with!!! She guided us through every step of planning our trip to ensure it was the magical vacation that we had envisioned. She made sure we got all our top reservation requests and walked us through using Genie + while we were at the parks. Would strongly recommend working with her for your Disney vacations! We definitely will for our next trip!
Fantastic experience: Jessica Streeter helped us plan our trip to Disney World and did a fantastic job. From finding the perfect hotel for us to giving us a rundown of the Genie + service, she made sure every detail was covered. She was also always easy to get in touch with if we had any questions or concerns. Would highly recommend Firefly Travels and Jessica Streeter. We will be using her services again in the future.
Fantastic experience: Joanne at Firefly Travels helped make our trip to Walt Disney World so magical. I gave her the details I wanted to include and she made it all happen. She also booked our transportation to/from the resort and the extras we needed. When we had a couple of issues at the park that could have ruined our trip, just one call/text to Joanne and she had it all taken care of and it was smooth sailing after that. I can't imagine ever booking a trip without Joanne at Firefly Travels to help plan it.
Fantastic experience: Kimberly Zamecnik booked our trip to Sedona and the Grand Canyon. I do not believe the trip would have been as enjoyable without her help with our itinerary her her great suggestions on things to do/places to see. We had an amazing time!!!
Thanks so much for sharing your experience with Kimberly! She is amazing and makes every trip so special.
Fantastic experience: Lindsey was the best! She was helpful every step of the way! From pre planning on budget and location, to helping us with personalized resort bookings. We went with a large group and Lindsey was great at getting us all coordinated together! Highly recommended, can’t wait until our next trip!
Thanks for trusting Lindsey with your large group and their travel plans! It takes endless coordinating when it comes to making sure groups run smoothly and I am so happy to hear Lindsey was able to make the trip a seamless , stress free experience for you. Thanks so much for choosing Firefly for your travel plans.
Fantastic experience: Cheryl helped us tremendously on our recent trip to Italy! The itinerary and recommendations helped to make our trip very successful! We loved all of the tours and experiences she recommended and we can’t wait to plan our next vacation with Cheryl’s help!
Cheryl is AMAZING! She really does plan one-of-a-kind vacations for each person she works with. As the owner I am thrilled to hear about your positive experience with Cheryl and your travel itinerary and tours. Thank You for your business!
Fantastic experience: Jaime helped us greatly with our vacation. Anytime we had questions or concerns she was on top of answering them. Will definitely reach out to Jaime again for our next travels!!
Thanks for sharing your positive experience while working with Jaime. She is very knowledgeable and responsive, always ready to answer questions and make sure that her clients are well prepared for their vacation itinerary and plans. We truly appreciate the wonderful review and your business!
Fantastic experience: Jessica Streeter planned a tremendous trip to Disney World for our family. A true professional, Jessica provided excellent advice on parks, hotels, restaurants and logistics that were tailored perfectly to our needs, and she made arranged every last detail just as we wanted it. Her intimate knowledge of the “ins and outs” of the parks allowed us to navigate the crowds smoothly even though we visited at a high traffic time. In the run up to our trip, I most appreciated her responsiveness to our requests for changes in our plans. And, when Disney offered a money-saving opportunity, she made sure we knew about it immediately so that we could take advantage of it fully, even though this again required her to make significant adjustments to everything for us. Thanks to Jessica, our whole family, with diverse needs and wishes, enjoyed a wonderful vacation together. Thank you, Jessica!
So wonderful to hear your glowing review for Jessica! She is passionate , knowledgeable and so helpful. We always try and personalize each and every vacation based on your families needs, interest and request. We strive to make sure no two trips are ever the same! Thank you for sharing your feedback and your positive experience with us.
Fantastic experience: I don’t even know where to start with how awesome and helpful Jessica was in helping us plan our dream Disney vacation. Right from the beginning, Jessica helped us with all of our planning and questions. We had set up a few calls to touch base and to talk some things out and Jessica was always supportive in what we wanted to do. She booked all of our reservations, our favorites being royal table, bippity boutique, and tuskers. We understood the genie+ so well and got on everything we wanted without any lines. She sent us a 36 page itinerary with everything we needed to know. Jessica even answered texts while we were away and had some questions. I absolutely will use Jessica again when we decide to go back to Disney and I would 100% refer anyone and everyone to Jessica.
Outstanding !! Thanks for sharing your experience with Jessica! We know Genie+ can be very overwhelming ...I am so glad to hear that you felt well prepared to make the most of each day. Jessica is in the parks all the time so she brings her personal experience and tried and true methods to ensure her clients are well prepared to tackle Walt Disney World!
Fantastic experience: We booked our honeymoon to Punta Cana with Lindsey and would do it again ten times over (book through her and go on the trip again because it was ah-maze-ing)! I was a little nervous to travel outside of the country for the first time and Lindsey made it so easy from picking and planning the trip to being a text away for anything we might need while on it. She was just a delight to work the entire time! We'll definitely be booking future trips with her! :)
Thanks for sharing your amazing honeymoon experience while working with Lindsey. I am so glad to hear that she was able to make you feel at ease and well prepared for your first trip outside the US. Lindsey is very knowledgeable and well organized, always creating an amazing experience for her clients. We are so lucky to have her on our team!
Fantastic experience: Lindsey was fantastic!! I gave her our budget and told her what was most important and quickly we had figured out the perfect resort for our first FAMILY all inclusive resort vacation. She made it seamless from booking to arriving, checking in and even heading home. This was an unforgettable vacation. What was supposed to be a one-time vacay to celebrate an adoption may just become a spring break tradition ♥️
Congratulations on your family’s adoption! Thank you for giving Lindsey the opportunity to help with such a special celebration. As the owner I am always thrilled to hear such a positive, glowing review.
Fantastic experience: Cheryl planned a spring break trip for our family of 4 to the Grand Canyon and Scottsdale, Arizona. Cheryl’s knowledge of the area made working with her so simple. She booked us a tour and shared family friendly activities we could do. Prior to leaving, we had a phone call where she walked us through the trips itinerary in case we had any questions. With all of the endless information on the internet, it was so helpful to work with someone who could take the guesswork out of everything. Though we just returned home, we already reached out to Cheryl about planning our next family vacation! Highly recommend!
Thanks for taking the time to share your review! Cheryl is very thorough and knowledgeable, working very hard to customize each and every itinerary. She always makes sure that each vacation is full of activities and options YOUR family would enjoy! I'm so glad that you had such a positive experience working with her.
Fantastic experience: Kim Z. was so great to work with! We decided to go out of the country at the last minute and she made everything SO, SO easy! She was very responsive, answered any and all questions and was a huge help in making a last minute decision a “go!” We had a wonderful trip and are so appreciative for all your help, reminders and guidance .
Kim is AMAZING ! I am so glad she made your last minute trip out of the country easy by providing her guidance and expertise.
Fantastic experience: The day-by-day outline of our trip in the Trip Plans app was amazing! It had all the information I needed in one place! Lindsey’s friendly personality made it feel as if she was coming with us! She knew exactly what we needed and if we needed something during our trip, she was there!!!
Hi Melanie, I am so happy to hear that you found the Trip Plans app helpful! It's so nice to have your daily plans at your fingertips. We take time to create the itineraries so that you feel confident in navigating every aspect of your vacation. Lindsey is a great asset to the Firefly family and I am so glad you had such a wonderful experience working with her.
Fantastic experience: Perfectly planned.
Thanks for taking the time to share your 5 star review with us Jason! We appreciate the opportunity to work with you.
Fantastic experience: Lindsey with Firefly Travels made our whole travel experience from start to finish an amazing experience! From our initial contact with her to discuss potential travel destinations, she was prompt to respond and provided great insight and recommendations and made our preferences a priority. She took the stress out of the whole booking experience by handling it all, including help with coordination of our 12+ hour travel day flights and excursions. All personal accommodation requests were handled promptly and were all met upon our arrival. Lindsey even went above and beyond by reaching out to ensure we arrived safely, to see if there were any additional things we needed assistance with once at our resort, and even arranged for a delicious chocolate dipped fruit platter to be waiting for us upon arrival! We would highly recommend Lindsey to anyone who is considering travel and will be absolutely be working with her for our next trip! Thank you Lindsey!
Fantastic experience: Cheryl Roth assisted me and a friend on our 2-week vacation in Italy last year, and her assistance was flawless and invaluable. She found out exactly what we were looking for, did thorough research, was cost conscious, gave us multiple options, and gave us great advice. She helped us with hotels, rental cars, and excursions. More recently, she is helping set up excursions for a planned trip to London (Stonehenge, British Museum etc.). Again, her expertise has been invaluable. Everyone traveling to somewhere unfamiliar should use her!!
Fantastic experience: Wow! I’m not sure I can fully capture in a single post how phenomenal Jessica was to work with as our Disney World travel planner…I recall telling Jessica several times, “I don’t know how people do this without you.”…She took care of essentially everything for our family of fives seven day Disney vacation. From getting us the perfect Villa at the Riviera Resort, to booking and securing every special dining experience for the week, arranging our private airport transportation, and recommending the best delivery service for groceries, beverages, etc. She also curated a detailed day-by-day plan for each park, using the Genie+ system, where to get the best snacks, and even which direction to head in the park for catching rides for early entry…Like I said, I don’t know how people do this without her! I’ll also say that Jessica is just genuinely easy to work with and I felt like she truly cared about our family having a magical vacation. She’s 5 stars all the way and I would recommend using her services!
Fantastic experience: Deanna was so easy to work with. She made our Disney Cruise completely stress-free and greatly enhanced our experience with recommendations and tips. This was our first Disney Cruise and it felt a bit overwhelming, Deanna quickly control of all aspects of the trip and truly made it a magical experience.
Fantastic experience: Anna was great to work with when planning our trip to St. Thomas. She provided us with several options based on our preferences and our stay was amazing. I wouldn't hesitate to ask Anna to help us again for our next adventure!
Fantastic experience: Anna was amazing! She created the perfect family vacation in Orlando with the best deals and sooooo much information! She was always available thankfully because I had so many questions anc she had all the right answers and made everything a breeze! We will always go to Anna with all our travel needs!
Thanks for sharing your experience working with Anna! We love helping to answer any and all of the questions you have in preparation for your trip or even while you are in destination. I am so happy to hear Anna was able to help you better prepare for an amazing trip.
Fantastic experience: Anna has made our Disney trips awesome. We used to book our own trips but after getting a recommendation from a friend to use Anna’s services our Disney trips have been better than ever. Her help and support has helped us to experience Disney in new and exciting ways. I won’t plan another trip on my own again.
Fantastic experience: Lindsey could not have been more helpful when it came to planning our trip to the DR! She even helped us book an excursion while we were there and checked in with us throughout our stay to make sure we had everything we needed. We will 100% use Firefly Travels for our next vacay!
Fantastic experience: Anna made our travel experience effortless. She responds VERY quickly to emails and is very knowledgeable. We plan to use her again for our upcoming travels.
Fantastic experience: Lindsey is fantastic at what she does. I reached out and gave her some guidelines for the couples vacation we were looking to take. She replied almost immediately with multiple options on resorts etc. Everything was incredibly professional and laid out to the detail, no questions left to ask. She was even in contact when we had flight delays. We had the absolute best trip and will definitely book through Lindsey again, we highly recommend!! Thank you Lindsey, for a wonderful vacation, we are ready to go back :)
Fantastic experience: Working with Lindsey was great! The entire experience from start to finish was so simple and stress- free! Cant wait to book again with Lindsey.
Fantastic experience: I cannot say enough about Kim! Our resort she picked out for us at Breathless Riviera Maya was wonderful!! From planning the flight, the transportation to and from the airport and the resort itself in such a short amount of time was truly remarkable! Her follow up and constant contact to see how things were going shows how much she cares and loves what she does. It's nice to know that if you encounter a problem you can easily get ahold of her... If you are planning a trip, do yourself a favor and let Kim help you . You will NOT be disappointed. Thank you Kim for everything!
Fantastic experience: If you're thinking about a Disney vacation for the 1st time and don't know who or where to turn to, which this was the case for me, I highly recommend Jo Anne Higham as your travel advisor. She's truly a Disney expert for planning your magical and memorable experience! Jo Anne arranged everything for our family based on my budget excluding the airfare. She was always available by phone or text throughout our time there if we ran into issues, changing dinner reservations at popular restaurants, etc. She thoroughly knows the 'lay of the land' of all Disney parks and will create an itinerary based on what you want to to see. You can't go wrong in contacting her for a fantastic vacation!
Fantastic experience: JoAnne was amazing. She helped plan and book our Disney trip from start to finish. We asked for two of the hardest reservations to get and she delivered on both. Couldn’t recommend her enough.
Fantastic experience: Our total experience working with JoAnne from the beginning to the end was excellent she was there for any questions or concerns with a immediate response for us the overall experience was wonderful I highly recommend having JoAnne plan your next vacation
Fantastic experience: Joanne was absolutely amazing and super helpful when it came to booking our cruise! She was also knowledgeable of the ship and the amenities to the ship:) highly recommend using Joanne!
Fantastic experience: Lindsey helped plan our corporate function to Cancun for 32 people. She coordinated discounted rooms for all, airport transfers, group meals, and meeting spaces while we were there. She was so prompt in her communication and listened intently to ensure we had everything we needed. We had a wonderful event and all 32 attendees were impressed! I will definitely use Lindsey for all my future travel needs!
Fantastic experience: Jessica was amazing from start to finish! She made going to Disney which can be stressful planning so easy. We already want to go back because we had such an amazing time! Highly recommend using her!
Fantastic experience: Jess was so incredibly helpful in planning our family's Disney vacation. She made numerous thoughtful suggestions that made our trip that much smoother. She is exceptionally kind and extremely quick to respond to any and all questions we had. We all truly had a spectacular time and that is in large part because of Jess. We cannot wait to work with Jess again for our next trip!
Leave your opinion about Firefly Travels:
Firefly Travels appears in the following listings:
Other travel agencies that might interest you


Visit Mickey Vacations



AAA Lyndhurst Insurance and Member Services
Add your travel agency to our directory for free
If you manage a travel agency and want to appear in our directory, add your company information and you will be able to appear completely free of charge.