
San Francisco CityPASS

Information about San Francisco CityPASS
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-15h
Ride the historic cable cars and see fascinating science, incredible bay and waterfront views, world-class art and more with San Francisco CityPASS. Save up to 45% compared to regular gate prices.
Our comment from TraTraTravel about San Francisco CityPASS:
San Francisco CityPASS offers a fantastic opportunity for visitors to explore the city while saving money. Many users have found it to be 'excellent' and an 'easy to use' option, making it highly recommended for those looking to enjoy multiple attractions without breaking the bank. Highlights of the CityPASS include:
- Access to renowned sites such as the California Academy of Sciences and the Bay Cruise, which provide breathtaking views.
- A cost-effective way to explore various attractions, with many users stating it is a 'great value' and 'saves a lot of money.'
- Convenient public transport options included, allowing easy navigation around the city.
However, some users have reported issues such as unexpected closures of attractions and limited flexibility regarding the extensions of passes, which led to some frustrated experiences. Additionally, certain attractions were noted as being crowded with children, which might detract from the experience for those without kids.
Overall, while there are some minor concerns, the San Francisco CityPASS is viewed positively by the majority of users, making it a popular choice for tourists seeking a diverse and affordable experience in the city.
San Francisco CityPASS: Reviews
Fantastic experience: Très bien, très rapide!
Negative experience: Censé être ouvert à 11:00, à 11:20 on à appelé le service client qui nous confirme être ouvert… pourtant c’est fermé et aucune communication en ce sens. C’est nul !
Nous sommes vraiment désolés pour les désagréments et les frustrations. Vous ne mentionnez pas quelle attraction vous essayiez de visiter, mais en fonction des heures, il semble qu'il s'agisse probablement de l'Académie des sciences de Californie ou de l'Aquarium of the Bay. Si vous n'avez pas pu visiter en raison d'un changement d'horaire imprévu ou d'une fermeture dont CityPASS n'était pas au courant, vous pourriez avoir droit à un remboursement partiel. Si vous souhaitez soumettre une demande de révision, vous pouvez le faire sur citypass.com/returns.
We are very sorry for the inconvenience and frustrations. You don't mention which attraction you were trying to visit, but based on hours, it looks like it was likely California Academy of Sciences or Aquarium of the Bay. If you were unable to visit because of an unplanned schedule change or closure that CityPASS was not aware of, you may be eligible for a partial refund. If you would like to submit a request for review, you can do so at citypass.com/returns.
Negative experience: 16h30 et déjà fermé !! C'est noté 17h pourtant
Fantastic experience: Very useful. Must get this one if you are in the city for a short vacation. Covers academy of sciences and the blue-gold cruiseb (Go for the 4:30 pm one if possible. Beautiful sunset views). You can then pick two more out of a list of several others. Exploratorium is a must if you are with kids. I had a question and called them and customer service was quick and they excellent. Definitely recommend.
Fantastic experience: Excellent
Negative experience: Received the tickets as a gift, but we live outside SF and just had a baby, so it took us a while to find time to use them. They would not even grant us a 30 day extension on our passes. Very disappointing!
Positive experience: It is pretty easy to navigate the site, but having links or suggestions for other activities would be nice considering the number of activities is only 3-4 for the pass. We'll be in town for a whole week, so we're looking for other things to do to fill the time
Fantastic experience: Great opportunity to visit multiple places at a great price!
Fantastic experience: The SF City Pass is a great value! The California Academy of Sciences was amazing! The Bay Cruise is nice as a boat ride only because it’s honestly just too loud to hear anything on the speakers (wind and engine noise). We chose the Zoo and Aquarium as our 2 other options, which were both nice! We bought a Muni 7 day pass (tip: you don’t have to scan it on or off the bus just have it ready if asked, which no one did) to get around SF which was worth it! Download city mapper app and it tells you exactly how to get everywhere, what buses or trains to take.
Thank you for your review, Kim! We're so glad you enjoyed using CityPASS tickets.
Fantastic experience: Very easy to use the pass. Didn't like that the kid prices at some of the locations fell under the adult price for the pass, 12 to 13. Overall, a good value.
Positive experience: Keep the On Off Bus receipt to get on and off, I mistakenly thought I could use the City Pass,
Fantastic experience: Amazon cost for families and groups.
Fantastic experience: Excellent
Fantastic experience: The City pass saved us ALOT of money! Highly recommend. Used the pass in Atlanta and NYC as well.
Fantastic experience: Nice Pass. Saves us aot of money.
Fantastic experience: Everything went smoothly and saved money
Fantastic experience: Es mucho más barato y fácil de usar
Fantastic experience: Great way to see the sights at discounted prices.
Thank you for your review! We're glad you enjoyed using CityPASS tickets.
Fantastic experience: Great option to save some money.
Thank you for your review! Glad you found CityPASS tickets to be a good value!
Positive experience: Easy to use and makes your experience more flexible. If something doesn't work for you, there's other options.
Thank you for your feedback! We're glad you enjoyed using CityPASS tickets.
Fantastic experience: Génial, super rapport qualité prix vraiment. Merci
Positive experience: I enjoyed everything we did with the city pass, but I probably wouldn't have done them without it... Maybe the bay ride. The aquarium is small and everything else other than the boat ride is geared to a "family" experience which is great if you have kids, not so great if you don't like kids. The Academy of Science had several school trips visiting when we went, so something you might want to check on before you visit.
Fantastic experience: Tuyệt vời
Thank you!
Fantastic experience: The value of the package is really a great deal. We visited the optional aquarium at the Bay and the zoo, and also the included cruise around the Bay and academy of science. I'm so glad we decided to do this instead of paying the ticket price at each attraction. We were especially hesitant about the cruise because we went to alcatraz earlier that week but the boat ride around alcatraz and the pylons of the golden gate was an incredible experience I highly recommend. There are a lot of negative comments about the aquarium at the Bay but I really enjoyed it especially the jellyfish and the otters-they have a few otters here but only one at the zoo :-(
Thanks so much for your review! We're glad you enjoyed using CityPASS. :)
Fantastic experience: Best Deal around to see best attractions in the Bay Area not just San Francisco
Fantastic experience: CityPass is convenient and easy to use -- I used this in Seattle and had a great experience with it. We had similar results in San Francisco and will definitely look into the pass again for othe cities.
Fantastic experience: The pass is fantastic and we'll worth the money for all you can do with it. Highly recommend this when wanting to do touristy things here.
Positive experience: 4 great experiences with the city pass!
Positive experience: Kommt drauf an..Für uns hat es sich preislich nicht gelohnt, weil man die Öffentlichen Verkehrsmittel extra zahlen muss. Ausserdem schafft man so viele Attraktionen mit Kindern sowieso nicht, also kann man auch ohne Rabatt ein oder zwei Besuchen und hat immer noch weniger bezahlt. Aber grundsätzlich ein gutes Angebot!
Fantastic experience: Have used them twice now. One in New York and 2nd in San Francisco. Pretty easy to purchase one time vs going into different sites. Only thing is u really need to manage time right to fit everything u purchased. Unlike New York I learned from the 1st time to do so!
Fantastic experience: Well worth it to purchase these passes instead of paying full price.
Glad you found CityPASS to be a good value. We appreciate your review!
Fantastic experience: Loved it...bought 2 day pass,it paid for itself the 1st day...
Fantastic experience: This is the way to go if you are a tourist in San Francisco
We're glad you enjoyed it! Thanks for your review.
Fantastic experience: Great value for the experiences. Loved the California academy science museum most and the zoo was worth the pass.
Fantastic experience: Me encantó el lugar. Volvería a regresar muchas veces. Impresionante
Fantastic experience: Cheap and easy to use
Negative experience: They pitch it to you as if you’re going to save a lot of money, but depending on the attractions you pick, not only will you not save much, you might even lose money. We picked three attractions (DeYoung/Legion, Walt Disney, and Academy of Sciences) and came out at a loss. The only advantage is we had one ticket for everywhere. Not a good value.
Fantastic experience: Great experience
Fantastic experience: Loved the city pass. Too bad I was in San Francisco for one day but we got to do everything that we wanted to with the city pass card.
Fantastic experience: Great value! We spent 2 full days in the city and this was the perfect package for us!
So glad to hear that! Thank you for your review!
Fantastic experience: Great for "field trips" for kids
Fantastic experience: City pass is the only way to see the city! It was easy to use. Got to see everything we wanted. Hassle free. I will use city pass every time i go to the bay.
That's great to hear, Theresa! Thanks for your review.
Fantastic experience: Awesome experience, easy to use. Just keep track of where to make reservations to in advance.
Thank you Rose! We're really happy to hear that!
Positive experience: Great way to see some of the sights even on a budget. They have options to add on to extend/enhance your experience. If you're traveling this year,especially with the , definitely check them out. They offer these services in many cities throughout the U.S.
Positive experience: Site did not mention every location you need to make reservations ahead of visiting.
Positive experience: 2nd time in this city and using the pass. Went with my fiance. Upsetting some locations were closed due to covid because I do want to go to the Walt Disney museum. But I hope by October of this year if all goes well we can come back a 3rd time and go
Fantastic experience: Parfait pour visiter San Francisco
:)
Positive experience: It's a great offer and we got to see a lot of great stuff
That's great to hear. Thanks for your review!
Fantastic experience: best
Fantastic experience: It works as advertised.
Fantastic experience: Great way to save $$$ and convenient!
Fantastic experience: Round round get around I get around
Fantastic experience: Great way to see San Fran if you're there for more than a day or two
Glad you enjoyed it, and thank you for your review!
Fantastic experience: The place was great it was fogy in the morning and the sunset is astounding
Fantastic experience: Friendly staff helped us even though we couldn't find it because the location was reported in the middle of nowhere. (At least it was close)
Positive experience: Assez cher tout de même
Fantastic experience: Le city pass 5 activités SF vaut le coup sauf pour l aquarium et l'Académie des sciences...ces 2 activités sont vraiment nulle et attrapes touristes.
Positive experience: Très bien quand ont visite Frisco sur plusieurs jours
Fantastic experience: Allowed our family to see all SF has to offer. The transit pass was really helpful.
Hope you enjoyed your visit! Thank you for your feedback.
Fantastic experience: City Pass is an excellent value for vacation or staycation
Thank you!
Fantastic experience: This was the perfect way to see a good variety in San Francisco. Definitely upgrade to go to Alcatraz island instead of the boat tour (book in advance for this!!).
Thank you for your review! Glad you enjoyed San Francisco!
Fantastic experience: Buena opción para un viaje corto en SFO
Positive experience: For a solo traveller, the best things about the pass, is access to SFMOMA or exploratorium, if you wish to do both one of them can be discounted. The cruise with the blue and gold fleet is nice. California academy of sciences is usually filled with kids and is kinda small and an aquarium is an aquarium so you be the judge as to whether you want to do it or not. One of the big pluses is that you get 3 days unlimited public transport across: Cable cars, Tram, Buses and the Metro as well.
Fantastic experience: Ottima soluzione per visitare comodamente la città. L'abbonamento vale 3 giorni, ma gli autisti te lo fanno usare per tutta la durata del tuo viaggio.
Fantastic experience: Hermosas Vistas!!!
Positive experience: Si vous avez prévu de faire toutes les attractions mentionnées, il est préférable de prendre le pass. Après l'avoir testé je considère que seul le pass Muni 3 jours et la croisière valent la peine (ce qui vaut moins que le prix du city pass). Les autres attractions sont accessoires et n'apportent rien à la découverte de la ville.
Fantastic experience: 很方便,省钱又省心
Positive experience: @leahmartin, wth? You didnt get CityPass. For the rest of us, this is money well spent. You have to claim your book (900 Market st. near Powell is a great place to pick it up) then you can ride the excellent Muni system to your sights. Use 3 event coupons to make the booklet really worth it. Muni runs til 1AM, but most attractions close by 5pm, especially the boat tour.
Negative experience: idée de regrouper plusieurs attractions est bonne mais les préstations ne suivent pas : les arrets du bus hop on hop off sont très mal indiqués, le personnel du bus pas vraiment agréables, les explications via les écouteurs fonctionnent mal. Location de vélo : nous nous sommes rendus dans une des boutiques qui n'a pas voulu prendre notre bon de location et s'est ouvertement moqué de nous avec sa collègue. Visite du Sous marin Pampanito : explications en anglais exclusivement , mais la visite est à faire
Fantastic experience: Lots of savings
Fantastic experience: Worked very well for us as a family of five (children 7, 10, and 13), and had a plan in place for our four days in SF to hit everything in the CityPass. Swapped out the cruise for Alcatraz tour (have to phone Alcatraz Cruises to pre-buy CityPass from them and to pre-book Alcatraz). We relied on transit & cable car any time we could (get transit map from Alcatraz Cruises when you pick up your booklet), so the 3-day bus pass that's included (which is normally $33 dollars per adult if you by from transit) is very useful. CityPass has four attractions in it and if you plan to hit three then you've saved a little bit; use the bus too, and you've saved about $30+/person and the hassle of standing in ticket lines (which can be surprisingly long even in a March low season in SF) to buy tickets (that's the only line you skip btw from what I can tell). Plus for me, it's just nice to pre-buy instead of having to feel like you're shelling out money (basically $30/adult and $25/kid) every time you enter an attraction.
Negative experience: If you have children it would probably been more useful. All of the exhibits that are included are so over ran with noisy children it was hard to enjoy. The cable car and muni buss was the only thing that was good about the city pass. Save your money and go with the hop on and off buss tours.
Negative experience: We did the city pass, and just got the bus tour, and the De Young Museum. The bus only ran until 5, which we should have read that better, but just be aware of that if you choose it. It was cool, but we had to rush to get back to where we parked. BUT when we went to the museum, our pass didn't scan, and we were running out of time. We were on hold forever trying to reach someone to help us out, but we ended up buying tickets, and figured we would just ask later to get reimbursed. We came back home, got ahold of their customer support, and did the whole process of giving them our info. It has been over 3 months, and we still have not gotten reimbursed. I guess it is "being looked over" still, but 3 months... I'm not feeling positive I'm getting my money back. Paid twice for the same thing...
Fantastic experience: Bonito lugar
Fantastic experience: La mejor forma de conocer la ciudad! No esta de mas complementarlo con mas actividades.
Fantastic experience: Worth spending if you are planning to cover all the places mentioned. We really loved it!
Negative experience: How do you get to skip the lines? That statement is misleading. The aquarium of the bay stinks too. Just purchase separate tickets to the science museum and for de young or the exploratorium.
Fantastic experience: Good use! Worth the value!
Negative experience: Wasteful most likely. Valuable ONLY if you are going to use each item. I've learned my lesson and will pay as I go next time rather than fall into this nice marketing ploy.
Positive experience: Es muy hermosoooooo
Fantastic experience: Muy lindo
Fantastic experience: هذا المكان رائع
Fantastic experience: Es la mejor alternativa de trasporte en San Francisco. NO alquilen auto.
Positive experience: Others why you
Fantastic experience: Era exelente el puente
Positive experience: Trabajando
Fantastic experience: Excelente el transporte publico, organizado, puntual, amable, recursivo, logico, se llega a cualquier parte porceste medio.
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