Pardis Travel

295 W Crossville Rd STE 640, 30075, Roswell
295 W Crossville Rd STE 640
30075, Roswell
+1770-847-0065

Opening hours

  • sunday: (closed)
  • monday: 9:30-18:30
  • tuesday: 9:30-18:30
  • wednesday: 9:30-18:30
  • thursday: 9:30-18:30
  • friday: 9:30-18:30
  • saturday: (closed)

Our comment from TraTraTravel about Pardis Travel:

PARDIS TRAVEL is a full-service travel agency that stands out for its exceptional customer support and competitive rates. With over a decade of experience, customers frequently praise the responsiveness and professionalism of the team, particularly highlighting Mr. Ali and Mr. Reza for their personalized assistance.

Here are some of the aspects that clients appreciate:

  • Prompt and attentive service, making every interaction smooth and pleasant.
  • Knowledgeable agents who find the best flights at affordable prices.
  • A strong commitment to customer satisfaction, often treating clients like friends.
  • Expertise in handling complex travel arrangements and last-minute changes, ensuring a stress-free experience.

Many long-term clients express their ongoing trust and loyalty, reflecting satisfaction with the agency’s ability to find great deals and resolve travel issues swiftly. While most feedback is overwhelmingly positive, a small number of clients have reported issues with cancellations and communication. Nonetheless, the agency's dedication to addressing these problems and improving their services is evident.

Whether you're planning a vacation or a business trip, Pardis Travel comes highly recommended for anyone seeking reliable travel assistance.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Pardis Travel: Reviews

4.8/5 (82 Reviews)
Kaveh Kamooneh 4 months ago

Fantastic experience: This is a full service, prompt and extremely responsive operation. Simply the best.

Pardis Travel
Pardis Travel

Thank you so much for your positive feedback. It is always an honor for us to help you in a best way possible :)

Homeira Moghadam 6 months ago

Fantastic experience: I have been working with this travel agency for several years. They offer me the best flights at the best rates and have very good behavior and ethics.

ali haydari 6 months ago

Fantastic experience: Best business I been traveling with them 4 years they are helping all the time especially when you’re out of USA I’m recommending everyone your going to be happy with they’re service

Ma. Roostaei 6 months ago

Fantastic experience: I had a great experience with this travel agency. The service was excellent and everything went smoothly. Highly recommend them!

Pardis Travel
Pardis Travel

Thank you for your positive feedback. We're thrilled to hear that you had a great experience with our agency. We truly appreciate your recommendation and look forward to assisting you again in the future! Pardis Travel LLC/Ali Haghdad

Behyar Behdani 7 months ago

Fantastic experience: All travel agents in Pardis Travel are very knowledgeable , paitent , honost and respectfull.I love to deal with them .Thank you so much & God bless

Pardis Travel
Pardis Travel

Thank you for your thoughtful message! We truly appreciate your kind words and your trust in Pardis Travel. Our team is dedicated to providing the best service, and it’s wonderful to hear that our efforts make a difference.

We look forward to assisting you again in the future. Wishing you all the best. Pardis Travel LLC Owner/Ali Haghdad

Rez Torabi 8 months ago

Fantastic experience: Thank you for your exceptional traveling services.

Pardis Travel
Pardis Travel

You are truly welcome! Best wishes to you from all of us at Pardis Travel LLC/Ali Haghdad

Clayton Dental Group 9 months ago

Fantastic experience: They are the best. Mr. Reza is available to help you anytime your call, he is super helpful and is not there just to make his commission. I have been working with him for almost 10 yrs now, started when I was in GA. I moved to CA over 7 yrs ago, I have tried a few CA travel agents and no one can beat Mr. Reza. He is the best. Thanks a million. Mehran Haidari

Pardis Travel
Pardis Travel

Thank you so much for your kind words and your trust over the years. It truly means a lot to hear such positive feedback, and we genuinely appreciate your continued support. If there’s anything we can assist you with, please don’t hesitate to reach out. Looking forward to serving you and your family for many more years to come! Warm Regards, Pardis Travel Owner/Ali Haghdad

Afsaneh Ardehali 10 months ago

Fantastic experience: Pardis Travel has been truly excellent. Ali was knowledgable, professional, and insightful. He arranged a series of complicated flights for me in a day. I am grateful for all his help and wise advice.

Pardis Travel
Pardis Travel

Thank you so much for your kind words! It’s wonderful to know we could navigate your complicated travel arrangements efficiently. We truly appreciate your gratitude and look forward to helping you with your future travel needs! Pardis Travel, LLC Owner/Ali Haghdad

Anahita Kiasat 1 year ago

Fantastic experience: One of the best travel agencies in the US. Very supportive staff. Highly recommended.

Pardis Travel
Pardis Travel

Thank you for the fantastic review! We’re so glad to hear you had a great experience with our supportive staff. Your recommendation means a lot to us, and we look forward to helping you again in the future! Pardis Travel, LLC Owner/Ali Haghdad

iman hajimalian 1 year ago

Fantastic experience: I perchase my flight ticket with Pardis Travel Company, it was really helpful and supportive agency, find me the best option for ticket that i look for it, I appreciate it and i recomend this agency for flight and Travel services.

Pardis Travel
Pardis Travel

Thank you for your kind words! We're thrilled to hear that our team helped you find the perfect flight. Your recommendation means a lot to us. We look forward to assisting you with your future travel plans! Pardis Travel, LLC Owner/Ali Haghdad

Mani Ahmadi 1 year ago

Fantastic experience: Getting the ticket was quick, smooth. Excellent service.

Pardis Travel
Pardis Travel

Thank you so much for your feedback. We look forward to serving you again in the future. Pardis Travel, LLC Owner/Ali Haghdad

minoo Seifirad 1 year ago

Fantastic experience: I am purchasing our tickets for more than 10 years from Pardis travel. We are very satisfied with their service. They treat me like a friend. They find the best deals, respond in emergency situations quickly and politely. I will never change my travel agent. Thank you for your wonderful service.

Pardis Travel
Pardis Travel

Thank you for your review and trust. The amazing client like you will be always our friend, no matter if you do business with us or not. We are happy to have you on our side. We greatly appreciate your true support in the past 10 years and look forward to make it for another 100 years :)

E G 1 year ago

Fantastic experience: Pardis Travel is one of the best travel agencies in the US. The team is very smart, and they always find the best airline tickets. I strongly recommend them.

Pardis Travel
Pardis Travel

Thank you immensely for taking the time to share your experience. We are genuinely thrilled to receive such positive feedback. At Pardis Travel, customer satisfaction remains our top priority, and your words encourage us to continuously strive for excellence. Our commitment is to ensure a seamless and enjoyable experience for you and your family at every opportunity. It's clients like you who truly enrich our company. We are grateful for your trust and look forward to serving you again.

Warm regards,
Pardis Travel LLC CEO/OWNER ALI HAGHDAD

Arash Zarei 1 year ago

Fantastic experience: I had a fantastic experience with Reza as my travel agent for purchasing international tickets. Reza's expertise and professionalism were evident from the start. He provided personalized recommendations, found the best deals, and ensured a smooth booking process. Communication was prompt and clear, and Reza went above and beyond to accommodate my preferences. I highly recommend Reza for anyone seeking a reliable and efficient travel agent.

Pardis Travel
Pardis Travel

We are thrilled to hear about your fantastic experience with Reza!. He is a great member of our team. It's great that he found you the best deals and made the booking process smooth. Your recommendation means a lot. Thank you for choosing us for your travel needs! Pardis Travel Owner/CEO Ali Haghdad

Harley Z 1 year ago

Fantastic experience: Excellent customer service, the management and his assistant was so knowledgeable, professional and friendly. I highly recommended this location.

Pardis Travel
Pardis Travel

Dear Harley, We sincerely appreciate you taking the time to share your review. Your positive feedback inspires us to keep striving for excellence and uphold our high standards of service. Best Regards/Pardis Travel CEO/Owner Ali Haghdad

Raquel's Email 1 year ago

Fantastic experience: Excellent customer service. Very attentive staff. My experience with them was wonderful. I definitely recommend Pardis Travel for all travel related needs. The person who helped me was Reza, and he is awesome. I will be using their services again in the future.

Pardis Travel
Pardis Travel

Thank you Raquel for your positive feedback and kind words. We are pleased to hear you had a good experience with us, and we look forward to provide a better services to you and your family/friends in the future. Pardis Travel Owner/Ali Haghdad

Omid Akbari 1 year ago

Fantastic experience: Excellent customer service. Pardis travel all ways found me and my family a great deal on flight. I have been recommending him to all my friend and family.

Pardis Travel
Pardis Travel

Thank you for the kind words! It's wonderful to see you and your family are happy with our services. Your referrals are greatly appreciated. We look forward to continuing to serve your travel needs! Pardis Travel LLC/Ali Haghdad

Robin Jackson 2 years ago

Fantastic experience: Ali took care of my traveling needs. He was very professional and polite. He understood the assignment!

Pardis Travel
Pardis Travel

We are delighted to hear about your experience with Pardis Travel. We strive to provide excellent service, and your kind words are truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

Best regards,
Pardis Travel LLC/Ali Haghdad

Aida Baharlou 2 years ago

Fantastic experience: I highly recommend this travel agency, they are professional, knowledgeable and respectful. They will be my always to go travel agency.

Pardis Travel
Pardis Travel

Thank you Aida! We are very happy and excited with your positive complements. It is our utmost honor to serve you and your family for all your future travel needs. Should you require any assistance or have any inquiries, please do not hesitate to reach out. Warm Regards, Pardis Travel Owner/Ali Haghdad

Hossein Raassi 2 years ago

Fantastic experience: Reza provided outstanding customer service. We will return for our future travel plans and would highly recommed them to our friends and family.

Pardis Travel
Pardis Travel

We truly appreciate your positive feedback and kind words. Please let us know if there is anything that we can do to make it even better! Pardis Travel Owner/Ali Haghdad

Shahriar D. Navai 2 years ago

Fantastic experience: I have trusted this agency for 11 years now, because of the genuine care they express towards me from the very beginning till now. They care about their clients and find the most suitable and affordable prices for them.

Pardis Travel
Pardis Travel

Thank you Shahriar for taking the time to share your positive experience with us! We are thrilled about your review and you have found our team to be caring and attentive throughout the process. It is great to hear that we have met your expectations. We appreciate your loyalty to our agency and look forward to serving you again in the future. Best Regards Pardis Travel LLC/Ali Haghdad

Elahe Ghaenian 2 years ago

Fantastic experience: It was wonderful knowing you! Raza is great! I got a ticket for my dad and worked with Reza, he always addressed my queries in the best way!

Pardis Travel
Pardis Travel

Thank you so much for taking the time to leave us a review, Elahe! We're thrilled to hear that you had a great experience working with Reza and that he was able to assist you with your queries in the best way possible. We pride ourselves on providing exceptional customer service, and it's always a pleasure to hear when our team is able to make a positive impact on our customers' travel experiences. We appreciate your trust in our services and look forward to assisting you and your family with your future travel needs. Pardis Travel Owner/Ali Haghdad

Roya Rafie 2 years ago

Fantastic experience: An excellent recommendation! Folks, I rarely leave reviews on public forums. This time, it wouldn't be fair not to do it! My experience as a frequent flyer due to my job and personal reasons leads me to highly recommend this agency since you will not only get very competitive prices, but you will also get top-of-the-line customer service, be treated as a valuable customer, and be able to find flights that best fit your schedule. Feel free to check out other agencies if you have time to get a better idea of Pardis Travel. It's beyond the scope of this page to say everything I have to say. Have a taste for yourself!

Pardis Travel
Pardis Travel

Thanks so much for the support! I'm honored to have done whatever I could for you over the few years. Your warm and kind words gives me and my team energy to be better everyday.
If you ever need anything else, you know exactly who to call. Ali/Pardis Travel

Amir Niroumand 2 years ago

Fantastic experience: Very polite,very friendly,best price,,, they are number one.

Pardis Travel
Pardis Travel

Amir, I am so glad and so proud to have you as our client. Your positive review means a lot to us, and we look forward to work with you and your family in the future. Ali/Pardis Travel Owner

Nilofer Qaderi 2 years ago

Fantastic experience: I love booking my tickets with pardis travel they are the best

Pardis Travel
Pardis Travel

Customer satisfaction is our number one priority and seeing your positive comment, gives us more energy. Thanks a lot for your review. We look forward to work with you in the future :) Ali/Pardis Travel Owner

Nikan Bakhshian 2 years ago

Fantastic experience: I had to get home for the holidays and I couldn’t get a flight. Great customer service and very quick service. They got me a flight very quickly and prices were very reasonable. I will definitely be using pardis travel again.

Pardis Travel
Pardis Travel

Nikan, thanks so much for the kind words and support! We always look forward providing the best service to you and your family. Let us know if you need anything else! Ali/Pardis Travel

Parivash Farmer 2 years ago

Fantastic experience: Every thing about purchasing e-ticket by this group is great ! They suggest you the suitable prices and travel information you need. They are patient enough until you get the final decision on your trip and help you to get the options you need and may don't know how to get it .

Pardis Travel
Pardis Travel

Parivash, We are honored we could help you out for your travel booking. Your satisfaction is the major achievement for us. Thank you for taking a moment to share this great review. We wish you all the best. Ali/Pardis Travel

reza azarbahram 3 years ago

Fantastic experience: They are doing good job

Danny Tavakol 3 years ago

Fantastic experience: Very courteous, friendly, polite and professional staff. They are always ready to answer any questions or concerns that you may have. By far the best Travel Agency we have delt with. Keep up the good job. Thank you for all you do.

Pardis Travel
Pardis Travel

Thank you so much for your positive review. It is our honor to serve you for any upcoming travel services. Ali/Pardis Travel Owner

touraj soltani 3 years ago

Fantastic experience: I've been booking my flights with pardis for last 8 years, 5 star in all factors , price, flights ,...........

Pardis Travel
Pardis Travel

We truly appreciate your positive feedback, and hopefully we can serve you even better in the future :)

Masoomeh Farhadi 3 years ago

Fantastic experience: I always have good experience with Pardis travel thank you so much

Pardis Travel
Pardis Travel

Thank you very much. Having you as a great client, is always a blessing for our company :)

AZIN ABBASI 3 years ago

Fantastic experience: My experience working with Mr. Reza has been great. He is very knowledgeable about his profession.

Naser Kargar 4 years ago

Fantastic experience: I always book my tickets with Pardis travel. They are professional and helpful. Ali is so helpful and gentle in his approach and cares about us all the time. Highly recommended.

Pouya Kalantari 4 years ago

Fantastic experience: Their costumer service is awesome I had a great experience with Mr. Reza, he found us best ticket with patience, their price is even better than flight finder website

Pardis Travel
Pardis Travel

On behalf of all Pardis Travel Team, I would like to show my gratitude for your positive feedback. I wish you all the best in your day-to-day life. Best Regards, Ali Haghdad/Pardis Travel Owner

Salam RochesterNewYork 4 years ago

Fantastic experience: thanks brother Ali ! to all reviews I have bought several tickets from Him , price and service are very good.I would recommend them to anybody that is looking for trust-able people.

Pardis Travel
Pardis Travel

Thanks a lot for your review. I hope we can always provide the best service to you and your family :)

Sharif Mohibi 4 years ago

Fantastic experience: I have been getting from pardis travel almost every year they are finding the best deal every time and handle the problems after if there is one I recommend strongly

Pardis Travel
Pardis Travel

Thank you so much Mr. Sharif, and I appreciate your positive feedback. I hope, Pardis Travel Team, can help you in the best possible way all the time.

Best Regards,
Ali Pardis Travel Owner

Mahshad Asemi 4 years ago

Negative experience: Unfortunately we had a really bad experience with Pardis Travel, we booked our flight with them and never was informed that our connecting flight was canceled- While check-in process Turkish airline staff told us that our connecting flight is canceled, when we contacted Pardis Travel we understood that Mr Ali has confirmed the flight without notifying us about cancellation!!!!!

Pardis Travel
Pardis Travel

Dear customer,
We are very sorry that you did not have a good experience with your flight. However, as we mentioned many times to all our clients and as you know, flight cancellations and schedule changes are happening all the time. It is not under our control and it is not our fault that these changes are happening. We always notify customers through their emails. We even include your email to the file that airline must notify you as well. We do our best all the time to fix the canceled flights in a best way possible the same way that we helped you and your family. Thank you for your understanding and sorry for all the difficulties that caused by Turkish Airlines.
Best Regards,
Ali Haghdad/ PARDIS TRAVEL OWNER

mostafa vafamand 4 years ago

Fantastic experience: i have bought several tickets from them; price and service are very good.i would recommend them to anybody that is looking for trust-able people.

Pardis Travel
Pardis Travel

Thank you Mr. Vafamand

Amir Mohajer 5 years ago

Negative experience: Absolutely not a good service .they don’t follow up with changes.they leave you in middle of nowhere with a cancel flight . All they worry selling a ticket I do not recommend it to no one

Pardis Travel
Pardis Travel

Dear Amir, I am deeply regret to hear you had an unpleasant experience with your trip. It is always my first priority, as an owner, to make sure things go smooth during all the customers flight(s). Truly, I put myself as of each single client, and do whatever I can, to make things right for them. Because I know traveling is already hard enough, and going to extra stress for flight cancellations and interruptions can be really challenging.
However, I would like to mention a few issues regarding your schedule change:
1- Please be advice, as we mentioned in the bottom of the invoice file you have received, as you can see it in our terms and condition page, and as we always tell the clients over the phone all the time, it is each passenger’s responsibility first to check the status of their flight at least 72 hours before the departure. Especially, in this year 2020, which there were thousands and thousands flight changes and cancellations every day due to COVID-19. We told every single client at the time of their booking that you must and please must call us before your trip to make sure everything is set for your travel. I, personally, had a client that we changed their flight 6 times, because of the schedule changes. This is a very rough year for all travel industry and for us. And I hope you understand that.
2- Please pay attention, when we add an email address to a booking file, it is also airline responsibility to notify the passenger for any schedule changes. Regarding your booking, we saw that airline sent the notification twice on July 20th and July 27th, three weeks before your departure. Sometimes this goes to your email spam box and people can miss it.
3- We always try our best, to reach the client for any flight changes by phone. When they are overseas, or they cannot answer, we have no other good measure of contacting them other than the email. Which there was no response on eighter of them.
4- Final step, it is the airport checking counter responsibility to notify passenger for any schedule changes before their boarding. Sometimes, these changes happen last minutes. At the time of printing the boarding passes, they can see these changes in their system. Or if you do the online checking, it shows in their websites. I assume, they have not mentioned this to you.
Beside all of this Mr. Amir, I totally understand your frustrations and again I am very sorry for your bad travel experience. As the business owner, I would like to compensate for what happened. Please give us a call at 770-847-0065. Hopefully, we can put a smile on your face again.
Best Regards,
Ali Haghdad/ PARDIS TRAVEL OWNER

sirous roshan 5 years ago

Positive experience: They tried hard and were able to book a ticket for my spouse in this crazy situation from iran . Thanks

Pardis Travel
Pardis Travel

Thank you for understanding!
Hopefully we can help you even better in the future.

Al Rabiei 5 years ago

Fantastic experience: Pardis travel has been providing all of our travel needs for several years we are very happy with them great customer support , service and good prices .

Parham Ahadi 5 years ago

Fantastic experience: I’m very happy, thank you for your good service and supporting.

Eshghe Abadan 5 years ago

Fantastic experience: Pardis Travel with mr.ALI management ,is best agency for buy best ticket price in Atlanta and for iranian community ، i introduce him to all my family and friends...Thank you so much dear.ALI for all your help and support. با تشکر از علی عزیز،مدیریت آژانس پردیس تراول، که همیشه درکنار ارائه خدمات عالی، بااخلاق و رفتار دلنشین، بهترین سرویس را ارائه میدهد، شخصا اززمان آشنایی با این آژانس و خصوصا علی عزیز، به تمام فامیل و دوستان ،،ایشان را معرفی کردم و همه از خدمات و قیمتها راضی بودند، باآرزوی موفقیتهای بیشتر برای مدیریت پردیس تراول...

zahra khedri 5 years ago

Fantastic experience: Have been working with Pardis travel for more than 2 years and very happy with their work. They are very responsible and fast responding.

Mike Tehrani 5 years ago

Fantastic experience: Great customer service, Fast, Reliable and Affordable prices. Highly recommended. Thanks Mr. Ali.

Ghazal Naeeni 6 years ago

Fantastic experience: My family and I have been working with Pardis Travel for more than a decade. We are very satisfied with their service, good rate and their customer support .Last year we were stuck in an airport with a cancelled connecting flight on Sunday night. Mr. Haghdad immediately followed up, changed our connecting flight and we made it to our international flight with no stress. I highly recommend Pardis Travel and I have referred this travel agency to my friends and family and they are all satisfied too. Thank you Pardis Travel for making our trips more pleasant and stress free. Ghazal Naeeni

Abdi Moradi 6 years ago

Fantastic experience: Pardis travel is a great travel agency I have used them many times and always get great service

Morgan Z 6 years ago

Fantastic experience: I was very pleased with the service. Highly recommend pardis travel agency.

hadimassoomi 6 years ago

Fantastic experience: Highly recommended! I was introduced to Pardis Travel through a friend. Few minutes after our initial phone conversation, Mr. Reza at Pardis Travel found the best flight ticket for my international travel. He offered me a wide range of options. Pardis Travel saved me a lot of time and money. Mr. Reza was available anytime I needed him. I really enjoyed dealing with Pardis Travel. Their customer service is excellent.

Ali T. 6 years ago

Fantastic experience: FlyParis help to book my travel ticket immediately without the hassle of checking a ton of websites. They found me a very reasonable price for my travel.

Amin Purvali 6 years ago

Fantastic experience: Affordable and quick flights deal. Amazing service plus friendly environment . Happy with the service. Thumbs Up for them :)

saeed Daneshvardehnavi 6 years ago

Fantastic experience: "Highly recommend. Very convenient service"

Ali Reza Fayazi 6 years ago

Fantastic experience: Highly recommended! I was getting desperate searching online for a reasonably priced flight ticket during high season. Luckily, I was introduced to Pardis Travel through a friend. Few hours after our initial phone conversation, Pardis Travel found the best flight ticket for my international travel. During the long hours of online searching, I hadn’t seen any flight with the similar cheap price and minimum stops/layovers so I accepted Pardis Travel’s offered ticket immediately.

Arash Farhangian 6 years ago

Fantastic experience: They are fast and convenient and care about customers need.

Mohsen Moghadasi 6 years ago

Fantastic experience: I recently booked a flight with pardis travels! I’m extremely happy with their services. They offer the best prices and they make sure that it’s a convenient one too! Mr. Ali was very helpful in searching for the best deals with my limited time window.

Shabnam Mousavi 6 years ago

Fantastic experience: Great service and friendly attentive communication. Definitely recommend!

Alice Pritchard 6 years ago

Fantastic experience: Great prices ! Great services ! Can’t be beat !

Zamzam Kordi 6 years ago

Negative experience: Doing business with Pardis Travel was one of my worst decisions. I was flying with my baby and needed a seat in the front row area with bassinet. So, unfortunately instead of calling one of Turkish Airline agents, I decided to purchase the ticket from this travel agency. - The first day I called, he said he is on his way to his office, and will call me back shortly, which never happened. - On the second day, after calling several times he finally responded and got my information to buy the ticket. He then emailed me a receipt that was showing he has charged my credit card for a certain amount, without sending any information about the ticket itself. I emailed him back and asked for the ticket, no response. I called him several times and left voicemails for him to email me the ticket info, no luck. I left a message in Telegram, still no response. I got suspicious that it was just a scam and I was about to report them to my credit card company. - He replied the other day telling me that the reason for the delay was searching for the seat assignment. So, he basically charged me first, without even purchasing the ticket. - The receipt was showing some vague charges as agency fees and expenses. My previous experience with my agent in Canada was that she charged me for the exact amount that was reflecting on the ticket, and every expense was clear, nothing labeled as "agency fees". - He charged me 139$ for the seat assignment, which Turkish would do that with only 80$. - Unfortunately I had a family issue and needed to change my return flight date. From my first experience I never wanted to deal with them again, but I was stuck with this agency as Turkish said they can't help me because the ticket was not originally purchased from them. He charged me and baby 325$ as penalty, which is less than 200$ (don't remember the exact amount) with Turkish. So, I wonder how such an unprofessional agency is still in business. I think they only survive by exploiting from people desperateness.

Pardis Travel
Pardis Travel

We are truly sorry for the all troubles. Any travel is stressful enough and dealing with the third parties sometimes can cause more stress. We ‘ve always tried in our team to make things as smooth as possible for the clients. Sometimes, misunderstandings and miscommunications can cause unexpected outcome for both parties. I wish you brought this to our attention before, that we could have resolved this in a better way. However, with all due respect to you we would like to respond to the items you mentioned:
1- At the time of your booking we not only offered a lower fare, but also, we provide the flight with the extra services like 3 free checking bags that is part of our special contract with the airline. If you booked your flight with Turkish Airline and other airlines directly, they would not honor you with such upgrades. Only few Travel Agencies have that level of service. I hope you realize that no service or product is free of charge. However, we never over charged anyone. It is our believe that having one thousand clients with a dollar benefit is better than one client with one thousand dollar profit.
2- We are very sorry that you had to pay extra for the extra legroom seat. We never force anyone to buy those seats. It is always the customers choice.
We checked your file today, one more time to make sure there were no mistakes. First, I need to mention the email of your ticket sent three times on November 13 and 14. Sometimes any system or software glitch can cause delay in the email submission. There is also a possibility that the email went to your junk inbox. Second, we saw you made a change on your travel date in the high season. Please pay attention, any exchange in your flight is based on three factors: base penalty of exchange, the difference in the class of booking, and any airline tax difference. As we said your travel change happened in the high season (Christmas and new year holiday), which means a big difference in the fare and tax. Actually, you saved money by doing this exchange with us. It would cost you a considerable amount more by booking with the airline. With the professionally booking skills, we found you the lowest possible fare to accommodate your needs. Airlines have the complete control of their own ticket stocks. Turkish airlines realized it is a heavy expense on the client. It is the airline’s discretions whether they will disclose this with the client. Meaning, they either could not find the spot or they knew it was really expensive and they preferred to not share this with you. Instead they made it easier and passed it to the agent.
Again, I am truly sorry for any inconveniences this has caused. If there is anything that we can do to rectify the situation on our behalf, please do not hesitate to contact us.
Best Regards,
Pardis Travel
Ali Haghdad

Mike Negaresh 6 years ago

Fantastic experience:

Shahrzad M. 6 years ago

Fantastic experience: I just bought my ticket with Pardis Travel, they found me a very good deal!! I liked how they spent time to find a best fair, this is what every passenger is looking for, I would definitely recommend them

Yaser Ganji 6 years ago

Fantastic experience: Great customer service and price and ...

Nasrin Nekoonam 6 years ago

Fantastic experience: Mr Ali is a responsible and respect person and we are happy to work with him. The price is excellent and we could find the best with them.

Vahid Azimi 6 years ago

Fantastic experience: I just wanted to express how much I really enjoyed dealing with Pardis Travel when I traveled to Iran in July. Pardis Travel has great people working to make the travel as best as possible. Thank you for the excellent customer service. I wanted to take a moment to send a huge thanks to your group and specifically to Ali as he is brilliant. The agents were customer focused, cheerful and always willing to help the costumers to find the best travel and price. Thanks for your patience and professional attitude!

farnoosh ferdosian tehrani 6 years ago

Fantastic experience: Mr. Ali is very knowledgeable and always convenient. He always find the best ticket & price always is cheaper than all other websites.

Fariba Rezaei 6 years ago

Fantastic experience: Great customers service and best price

rezaya yaghoubi 6 years ago

Fantastic experience: Highly recommend. Great service. I've been buying my air ticket from Pardis travel for almost 7 years now. Very convenient service, I just tell them about my trip and they'll do the rest for me.

Myles Jalalian 6 years ago

Fantastic experience: Mr. Ali doing fantastic job for reserve my ticket Easy way to get ticket I highly recommend Pardis Travel

Maryam faraji 6 years ago

Fantastic experience: Highly recommended!

M R 6 years ago

Fantastic experience: Professional and easy to talk to, they addressed all our questions and requests patiently and promptly.

Azi mana 6 years ago

Fantastic experience: we had a good experience with the tickets price! Service is great too!

Bahman Barati 6 years ago

Fantastic experience: Best travel agency we work with them , Nice people, Helping anytime when you stock at airports

Behnaz ghasemi 6 years ago

Fantastic experience: I have been using Pardis Travel for my international travels for the last two years. They always offer the best prices with the best available flights. I specially recommend Mr. Ali and Mr. Reza at Pardis Travel. Their customer service is excellent!

Masood Shahverdi 6 years ago

Fantastic experience: I used Pardis Travel for an international flight. The price was lower than online prices that I found at that time. The customer service was also great. I highly recommend them.

abbas saadat 6 years ago

Fantastic experience: I always receive the most courteous service. They Do their best to accommodate you with best dates and best prices. Awesome job.

Leila Jahanshahlou 6 years ago

Fantastic experience: When looking for airline tickets, I always get the best prices and service with Pardis Travel. They offer a wide range of selection when it comes to booking a ticket to anywhere in this world. Pardis Travel saved me a lot of time and money. I’m extremely satisfied with Pardis Travel. Highly recommended!

Raha Shojaei 6 years ago

Fantastic experience: Maybe now it is not the right time to write a review as I haven’t traveled with the ticket I have purchased from PT but I can talk about my experience of working with them so far. They were so friendly and tried hard to find a proper ticket for us. The experience worth it so far.

Pardis Travel
Pardis Travel

We are very pleased with the review that we have received from you. If there is anything that we can accommodate you in the future, please let us know.

falaknaz jehanzeb 7 years ago

Fantastic experience: BECAUSE IT'S VERY NICE

Zohair Mohammad 7 years ago

Fantastic experience: Ali provided me with excellent service , very friendly and very profetinal , he exceeded my expectation on my international fight ticket .

Hamid Reza 7 years ago

Fantastic experience: Great Service

Same Maryazar 7 years ago

Positive experience: He gave me the good price

Alicia Rankin 7 years ago

Fantastic experience: Im very Happy with this company and customer service is great!!

Aref Shahnia 9 years ago

Fantastic experience: I had an absolutely wonderful experience with this company. My agent, the owner of the company did great job. Outstanding!! Outstanding!! Outstanding!! Great Service!! Thanks Mr.Haghdad.

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