Sorto's Travel Services

43 W Columbia St, 11550, Hempstead
43 W Columbia St
11550, Hempstead
+1516-538-2653

Opening hours

  • sunday: 10h-16h
  • monday: 9h-19h
  • tuesday: 9h-19h
  • wednesday: 9h-19h
  • thursday: 9h-19h
  • friday: 9h-19h
  • saturday: 9:30-16h

Sortos Travel Services una empresa que nacio para servir a nuestros clientes, ofreciendo las mejores promociones y destinos turisticos del mundo, al mismo que complementamos con los servicios mas demandados en nuestra area..

Our comment from TraTraTravel about Sorto's Travel Services:

Sorto's Travel Services is a renowned travel agency committed to providing exceptional service and the best prices for your travel needs. Our clients consistently praise our friendly and professional staff who go above and beyond to ensure a delightful travel experience. Here are some highlights:

  • Expertise: Our agents are knowledgeable and help plan unforgettable trips, as highlighted by satisfied clients.
  • Excellent Customer Service: Numerous testimonials commend the outstanding service provided by our team, particularly agents like Mario Soto and Janeth.
  • Affordable Pricing: We take pride in offering competitive prices on air travel and other services, making us a favorite among travelers.
  • Personal Attention: Many clients appreciate the dedicated service and the patience shown by our staff, ensuring all their travel questions are answered.
  • Good Reputation: Positive reviews reflect our commitment to satisfying our customers, making us one of the best travel agencies in Hempstead.

While some customers have expressed concerns regarding specific services, we continuously strive to improve and address any issues. We are grateful for the feedback provided by our clients as it helps us enhance our offerings and maintain our reputation for reliability and excellence. Come and experience our great service for yourself!

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Sorto's Travel Services: Reviews

3.9/5 (79 Reviews)
José Marroquin 5 months ago

Fantastic experience: Son expertos en viajes. Y tienen los mejores precios. Los recomiendo

Rudis Reyes 5 months ago

Fantastic experience: Muy buen servicio

John Laybourne 6 months ago

Fantastic experience: Sorto agency planned the best trip I ever had. They were so helpful and assisted me with everything I needed. I am so grateful to had worked with them and I can’t wait to go back and plan my next trip with them. Thank you Inmar and to all the staff. You were all amazing and wonderful to work with.

Rigoberto Menendez 7 months ago

Fantastic experience: They are really nice and friendly and they get you very nice prices on airplanes tickets.

Alfonso Romero 8 months ago

Fantastic experience: Heidy muy exelente

Maristela Bonilla 8 months ago

Fantastic experience: Marisol muy amable muy atenta y responde a todas las preguntas que nesecitan recomendado. Att;Maristela

Ramon Prudencio 8 months ago

Fantastic experience: Vuen service me gusto como lo tinden a uno

Isidro Gonzalez 8 months ago

Fantastic experience: Muy bien

Eder Soto 8 months ago

Fantastic experience: Me Brindaron un excelente servicio, muy buena experiencia se las recomiendo en especial felicito al agente Mario Soto, por su amabilidad y estuvo al pendiente en todo momento con mis boletos.

Elena delmar 8 months ago

Fantastic experience: Siempre e comprado mis vuelos en esta agencia sortos travel el servicio es excelente Mario soto siempre a estado ahí por cualquier pregunta me siento satisfecha con el excelente servicio que Mario soto me brinda a mi y a mi familia bendiciones a todos feliz navidad y un próspero año nuevo

Vilma Gomez 8 months ago

Fantastic experience: Buen servicio

Eugenio Martinez Bolanos 9 months ago

Fantastic experience: Estuvo muy atenta conmigo, el proceso fue fácil gracias a ella pude comprar entradas.

Maria Elena Montoya 9 months ago

Fantastic experience: Agradecidos con la atención de la sra Janeth muy profesional

Mayrene Paez 9 months ago

Fantastic experience: Muy buen servicio amabilidad excelente atención y siempre cumple con nuestras expectativas de viaje 100!estrellas para la señora Janeth

Ignacio Castilo 9 months ago

Fantastic experience: Best travel agency in Hempstead people very helpful and they tell you right on the spot what you need to know before you travel

my love 9 months ago

Fantastic experience: Excelente atención al cliente

Rigoberto Moran 9 months ago

Fantastic experience: Recibí un excelente servicio por el agente Mario Soto, muy profesional

Jose Castellon 9 months ago

Fantastic experience: Great Service

Katherine Martínez 9 months ago

Fantastic experience: "Excelente servicio y precios. ¡Totalmente recomendados!"

omar rivas 9 months ago

Negative experience: I requested the translation of a document one that was taken very unprofessional irresponsible inaccurate useless and unreliable. I would tell everyone don’t use their services they don’t care about quality and reliability of the services they provide. No usen sus servicios no son profesionales no son confiables muy frustrante.

Sorto's Travel Services
Sorto's Travel Services

Dear Lawyer Rivas,
We are sorry to hear about your dissatisfaction with our services. As a matter of practice, we typically do not engage directly with law firms for any services. However as an exception, we accepted your request submitted on November 4th. The request was for the translation of nine pages, and we applied a discount, charging you for only seven pages. The translation was completed and duly certified.
Subsequently, you requested the
translator's credentials. As we explained, our policy does not permit us to share copies of any certificate credentials with private institutions or firms unless mandated by the State of New York or other recognized legal authorities. As a legal professional you are likely aware! . The certification and notarization on the final page of the document serve as verification of its authenticity and accuracy.
If you remain dissatisfied with our services you may request a refund through the Nassau County Bar Association by contacting their office at 516-747-4070. We are prepared to present the case for review if necessary.
Please also be reminded that defamation is a penalizable offense in the State of New York. Our IP phone system is designed to log and review incoming and outgoing calls, including WhatsApp communications, for quality assurance and potential legal reference.

JUAN CARLOS ESCALLON ZARATE 10 months ago

Fantastic experience: Buena atención, efectivamente muy amables..!!

Xiomara Realegeño 1 year ago

Fantastic experience: Desde el primer día Alexis me ayudo con el precio del viaje los check in y siempre muy profesional contestando mis dudas muchas gracias Alexis le agradezco mucho su paciencia y seguiré viajando con ustedes y las chicas de la oficina de Brendwood muy amables y serviciales igual que Alexis

Henry Valle 1 year ago

Fantastic experience: Todos son muy amables

Jason Valencia 1 year ago

Fantastic experience: Super amazing experience best services in town!

sandra saenz 2 years ago

Negative experience: Malisima atención al clinte en la oficina de Hempstead

Jose Guillen 2 years ago

Fantastic experience: Muy buen servicio

freddy bonilla 2 years ago

Negative experience: Bad place thats a no no

yessi Castillo 2 years ago

Fantastic experience: Personal muy amable

Cesar Leiva 2 years ago

Positive experience: Muy bien

Dinora Lemus 2 years ago

Negative experience: Ami me robaron para la pandemia todo las aerolíneas debolvieron el dinero ellos Mila mitad me devolvieron delos dos voletos aparte cuando llame ala aerolínea de blue jet ✈️ ni siquiera existían mis voletos tengan cuido con ellos son ladrones yo asta con el nuticiero los reporte.

an Mel 2 years ago

Fantastic experience: Una linda experiencia gracias a Erika Peraza por todas sus atenciones y por su paciencia y por estar pendiente en todo mi viaje recomiendo sorto's travel para planear sus proximas vacaciones

Daisy Cruz 3 years ago

Negative experience: Muy mal servicio! No se los recomiendo a nadie.

Mirian R Santos 3 years ago

Fantastic experience: Buen servicio y comunicación. Maravilloso todo en orden y un espacio muy Tranquilo y relajado y tiene todo lo requerido y necesario para la estadía.

David Avelar 3 years ago

Fantastic experience: Best place to buy tickets to travel!!!

Miguel Rivera 3 years ago

Fantastic experience: Thank you Érica, Ella Es una persona muy profesional, excelente atención, y dedicación. Muchas gracias Por trato muy amable en todo momento Pasamos unas Felices vacaciones. Se las recomiendo %%%%%%

Raquel Guevara 3 years ago

Negative experience: They ruined my parents vacation with inaccurate information and did not try to solve any problems that they were responsible for. Would not recommend.

Vanesa Blanco 3 years ago

Negative experience: Honestly they don’t seem professional at all! I asked multiple times if i need the booster vaccine in order to go on vacation and they told me i’d be fine. When i got to the airport and started to board the plan, they told me i couldn’t fly with them since i don’t have the booster. i contacted this place and they wouldn’t refund me my money for the tickets i had lost or reschedule my flight. That’s ridiculous. Take responsibility for your actions and accommodate for my inconvenience that YOU’VE created. If i could give no stars i would.

maricela guevara 3 years ago

Negative experience: Only interested in selling tickets after that they weren’t much interested in any questions I had. I’ve ended up loosing my tickets because of them. Overall would not recommend.

Ashley Blanco 3 years ago

Negative experience: This travel agency doesn’t communicate well at all. They will sell you tickets and not know about the guidelines required before traveling.

Edith Duran 3 years ago

Negative experience:

Dalila Guevara 3 years ago

Negative experience: Esta oficina tiene un pésimo servicio cuando se trata Depósito en el un viaje otra tarea de cambiar Los vuelos aéreos solo les interesa cuando están vendiendo los boletos pésima experiencia Haber negociado con ellos

Marvin Guevara 3 years ago

Negative experience: Mala experiencia con esta compañía traten de Mantenerse lejos dBusquen por otro lado es lo mejor

Carlos Trujillo 3 years ago

Fantastic experience: Thank you to Alex and his to crew for sorting out my taxes. Would definitely recommend if you need your taxes done and if you have invested in crypto or stockes they will help you out. And they speak English and Spanish.

Demi 3 years ago

Negative experience: Demasiado caro para hacer taxes. $150.

Dolly E Morales 3 years ago

Fantastic experience: Awesome place and people been going there for 15 years almost

Jose Rodriguez 3 years ago

Negative experience: En el mes de noviembre del 2020, compré un boleto, y por motivos de la pandemia, desidi cambiar de fecha y me atendió una empleada de nombre Ana Julia, y me recomendó que solicitará el reembolso, asta este día no resibi ninguna explicación de parte de la empresa y mucho menos recibir mi dinero,son unos irresponsables, no Asen bien su trabajo, por lo tanto no los recomiendo.

Claudia Urbina 3 years ago

Negative experience: Pesimo servicio no son responsables con la hora de entrega además cometen errores en la traducción de documentos

Vilma Vargas 3 years ago

Positive experience: Se los recomiendo

Momo Lemus 3 years ago

Fantastic experience: Awesome staff love them

Flori Benitez 4 years ago

Fantastic experience: Es 24 horas

Karen Orellana 4 years ago

Fantastic experience: Los mejores en precios.

Miguel Martínez 4 years ago

Fantastic experience: Nice service, the best travel agency!!!

MimA 4 years ago

Positive experience: Fast service... Not very nice staff...

Deyanira Barrow 4 years ago

Positive experience: They need to give more information to customer about all the prosidure to fly to other country..

M__E. FLORES. 4 years ago

Fantastic experience: Muy bien

Alma Pena 4 years ago

Fantastic experience: buena atención personal muy agradable y educado

beto S 4 years ago

Fantastic experience: Yo tenia un viaje y lo compre directamente a la aerolínea online y pues resulta que hoy ya no me quieren responder si lo hubiera comprado en la agencia pues ellos me hubieran respondido así que les aconsejo que en adelante mejor lo compren con una agencia para evitar perder el dinero

Luis Rivera 4 years ago

Fantastic experience: Es un buen lugar para trámites de traducciones de documentos notariados

jose lopez 4 years ago

Fantastic experience: The food is good

abner Sorto 5 years ago

Fantastic experience: Muy buena atencion. La ultima vez que fui el personal fue muy atento. Definitivamente me ayudaron a encontrar vuelos a buen precio

Ariel Avelar 5 years ago

Fantastic experience: Great Service and Attention

wilver cecena 5 years ago

Fantastic experience: buenos servicios para todas las personas personal muy amable

Ismael Chicas 5 years ago

Fantastic experience: Muy amables

Cristhian Leonardo 5 years ago

Fantastic experience: Great service

Xiomara Aguirre 5 years ago

Fantastic experience: Siempre compro vuelos en sorto ... les recomiendo 100 %

Jessen Cisneros 5 years ago

Positive experience: Good prices but they need more nice attention with customer

Ada d Ponce 6 years ago

Fantastic experience: Excellent service

Neftali Chávez 6 years ago

Fantastic experience: Muy bueno

Noe Sura 6 years ago

Fantastic experience: Very Sweet Staff.

Carlos Escamilla 6 years ago

Fantastic experience: Buen sitio para comprar pasajes aéreos!

Papy Lindo 6 years ago

Negative experience: Muy mala atención porque cuando asemos los taxes bien que agarran los 100$ dólares pero cundo tenemos un problema en eso ni lo ayunan a uno y no están asiendo nada y lo dejen esperando como tonto

Sarahi Silva 7 years ago

Positive experience: Muy buenos precios para comprar tus boletos de avión tienen muchas opciones personal muy amable.

Edwin “Hermano” 7 years ago

Positive experience: Buenos precios en boletos aéreos me gusta, hace taxes también.

Jessica Umana 7 years ago

Negative experience: i give them 0 star. Sorto's lawyer just stole my money and didn't do anything on my case. I stared a divorce case with her and she stole $500 from me. Every time i called she would always tell me we are working on it and she never worked on anything. I used to go to her office and she was never there, called and she would transfer my call to someone else and they always used to tell me "WE ARE WAITING ON THE JUDGE TO FILE THE PAPER WORK ". This went on for almost 4 years. I hired another lawyer and he told me that nobody had file my divorce on the court . I would never recommend this place for any divorced cases. Ladrones que son.

Teddy Christian 7 years ago

Positive experience: Nice place to buy plane tickets and so much more

Wilber Guevara 8 years ago

Positive experience: Las veces que he ido me han atendido cordialmente..!!

Luis Manuel González 8 years ago

Fantastic experience: Hay buena hatencion

Jakelin Hernandez 8 years ago

Fantastic experience: Son todos muy amables

asor selarom 8 years ago

Negative experience: You are here for hours... it's kind of annoying that you are there getting something done, yet they are are all ways on the phone with some else. It's ether you are helping me or you are on the phone

Leave your opinion about Sorto's Travel Services:

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