BONITA TRAVELS

County line, 12034 University City Boulevard in the County Line Plaza Complex (Meck, 28213, Charlotte
County line, 12034 University City Boulevard in the County Line Plaza Complex (Meck
28213, Charlotte
+1704-455-7400

Opening hours

BONITA TRAVELS has not yet filled its description.

Turn vacation dreams into reality. Let one of our professionals customize your plans with a personal touch to save you time money and aggravation - and start working on your bucket list!

Our comment from TraTraTravel about BONITA TRAVELS:

Bonita Travels is your go-to partner for unforgettable travel experiences, whether you're planning a family vacation, a romantic getaway, or a fun-filled adventure with friends. Many clients have praised the exceptional service provided by dedicated travel agents like Penny Timberlake, Paula, and Linda Fox. Their keen attention to detail and commitment to making every trip stress-free and enjoyable have earned them rave reviews.

  • Expertise and Personalized Service: Agents at Bonita Travels are known for their in-depth knowledge of destinations and their ability to tailor travel plans to meet the unique needs of each client. From cruises to exotic resorts, they handle all aspects of the journey.
  • Seamless Travel Arrangements: Clients consistently commend Bonita Travels for their meticulous planning, ensuring that every detail is covered from flights to accommodations and transfers.
  • Exceptional Communication: The agents are praised for their responsiveness and ongoing support throughout the trip planning process, making sure clients are informed of any updates or changes.
  • Positive Experiences: From honeymoon trips to family vacations, numerous customers have shared how their travel experiences were enriched by the careful planning and personalized touches that Bonita Travels provided.

While most reviews shine a light on the incredible service, a minority have mentioned occasional delays in responses or scheduling errors. However, the overwhelming feedback reinforces Bonita Travels’ commitment to excellence.

Let Bonita Travels help you create memories that last a lifetime!

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BONITA TRAVELS: Reviews

4.8/5 (129 Reviews)
Pam Page 4 months ago

Fantastic experience: Paula at Bonita Travels was wonderful. We hadn't cruised in years. She helped us choose a trip within our budget (no up sell) during a timeframe we were excited about. She answered all of our questions, always responded in a timely manner. Our trip was trouble free and seamless. Can't wait to book again!!

Trula Hicks 4 months ago

Fantastic experience: Bonita Pickett is the best there is when it comes to travel planning. She covers every aspect of our trips. She answers questions and makes sure that we are up to date on any changes or information we need. We've booked cruises to the Caribbean, Alaska, and Hawaii. We've travelled without a single care except to enjoy ourselves! I highly recommended Bonita Travels.

Jerry Drake 5 months ago

Fantastic experience: Bonita Pickett booked our trip out to Arizona and made everything so easy for us. She really worked with us to help make our vacation one of our most memorable. We will definitely use this ageny again in the future.

Steve Whitley 5 months ago

Fantastic experience: A Thousand Compliments to our travel agent Penny Timberlake. Just back from 7 nights in Mexico’s Riviera Maya at the Valentin Imperial Maya 5-Star Resort. From start to finish, Penny took care of every little detail. Airline reservations, luxury private roundtrip airport transfer and (she even arranged for a) room upgrade; given this was our 12th visit to this resort. Penny is our “go-to” lady whenever we travel. Her knowledge of the travel industry, vacation locations and attention to details is superb. Once again, a BIG THANK YOU to a fantastic lady.

Charles Steinle jr 5 months ago

Fantastic experience: Paula helped plan an anniversary cruise for my wife and I. This was our first time going on a cruise and Paula helped us with all the planning. We had a great time. I would recommend her for all your vacation needs.

Miya Brown 6 months ago

Fantastic experience: Penny has been my travel agent for years. She is responsive, knowledgeable, and efficient. We just returned from Cabo San Lucas, and her resort recommendation exceeded our expectations. Traveling with a large group can be challenging, but Penny's constant communication and expertise made our trip one of the best yet.

W.W.A.W. Training Team 7 months ago

Fantastic experience: I highly recommend Linda Fox of Bonita Travels to help with your vacation plans. There are so many options and things to consider when planning a vacation, and Linda takes the stress away. Most recently we went to Hawaii and our travel arrangements, accommodations, shuttles, and tours were well coordinated and it was a group of 15 of us! Thanks Linda!

Jashun Gaddy 8 months ago

Fantastic experience: Hello! My name is Jashun Gaddy, and I just wanted to share how much joy and pleasure it was using Bonita Travels! This was my first time ever using a travel agent, but after my experience with Bonita Travels, it will not be the last! My Travel Consultant Linda Fox was amazing!! Having basically no travel experience leaving the country and being a physically disabled brain injury survivor, this could have been a very stressful situation for me. Traveling out of the country involves so many different components pertaining to booking flights, hotels, and extreme pressured situations. Without Linda’s service, I would have bowed out lol. My trip was 4 nights stay at the S Hotel in Montego Bay, Jamaica! Linda was top notch, making sure all the arrangements I needed were in order pertaining to my accommodation. The Wheelchair Assistance and pre boarding service were amazing!! They took care of everything for me. All I did was hand the needed documents to my helper, and they gave it to ticket takers, bag handlers, etc.! A few weeks before my trip, Linda informed me that the hotel gave away my Interior Non-Ocean View Mini King Room!!! Linda quickly corrected the error and got me UPGRADED to COMPLIMENTARY Ocean front view room!! On top of that, I was moved next door to my travel companions!! Linda contacted the American Airlines to set me and my plus one with special service. She also booked us into the Club Mobay (just a blessing)!!! Bonita Travels have set the bar very high for any other travel agents for me. Saying that, why fix what’s not broken lol. I will gladly use Bonita Travels and my VIP agent Linda, the next time I travel out the country!!

Lakechia Bradley 10 months ago

Fantastic experience: Mrs. Barbara Abrams was a great help during the entire process. We had a great time & will be using Bonita Travels again soon

Anthony Eubanks 11 months ago

Fantastic experience: The Royal Plantation, was a great place to vacation and I would like to tell Omar and his staff were outstanding!! We would recommend this resort to everyone!!

Enetria Denny 1 year ago

Fantastic experience: My friends and I planned a girls trip with Linda Fox at Bonita Travels. The vacation planning was well executed by Linda! Everything went smoothly from beginning to end arranging the vacation for our 50th birthday celebration girls trip! The transport service to the hotel and the airport was prompt. The staff at Playa del Carmen Hilton was exceptional. Everyone displayed professionalism and courteousness. Linda included a checklist before our trip to ensure everyone completed the necessary procedures before embarking on our vacation! Upon arrival at our hotel, we were greeted with a refreshing drink. The front desk staff were pleasant and provided helpful information and suggestions for activities to do while visiting. The rooms were clean upon arrival and cleaned daily. There were plenty of restaurants on the resort which provided delicious meals and various bars to enjoy with our all-inclusive package! The property was pristine and nicely manicured! We had many amenities such as pools and spas, as well as fun theme parties to enjoy while relaxing at the pool! The hotel also offered services that provided fun excursions for guest to choose from such as a catamaran excursion to beautiful beaches and scuba diving! We thoroughly enjoyed our stay and plan to visit again for another vacation in the near future!

Mike O 1 year ago

Fantastic experience: We booked our second family vacation with Penny at Bonita Travels. This was a big trip with lots of details and Penny and her team did a fantastic job with the planning and communications. We are looking forward to next years trip and will plan to use Penny and Bonita again.

Hayley King Lewin 1 year ago

Fantastic experience: Paula was our travel agent and she did an amazing job making sure we were prepared for our trip! She printed everything out for us prior so we had all of the information we needed to take with us. She set up our transfer service from the airport to the hotel and made it very simple upon arrival. There were little notes in our folder of things to think about that I definitely wouldn't have thought about. Paula was great to work with & I highly recommend her & Bonita Travels if you are taking a trip to an unknown place!!

BONITA TRAVELS

Thank you Hayley for taking the time to write about your fabulous Travel Agent. BONITA TRAVELS is honored to assist with your travel plans and Paula Purser is an outstanding agent we are blessed to have working with us. You were in good hands and we trust you will keep us in mind for your next adventure.

Ashley Pendleton 1 year ago

Fantastic experience: Would definitely recommend Bonita Travels! Abby was amazing at planning and booking everything for our first trip to Paris! She will definitely be our travel agent going forward. The communication is top notch and she was so helpful during our trip. I cannot wait to book more vacations with her in the future!!

Karen 1 year ago

Fantastic experience: Penny was our travel agent for our last 2 most memorable trips. Our latest vacation was a cruise to Alaska. Penny took care of all paperwork and every detail for our trip and her communication was top notch. She did a wonderful job (again), and she is my "go to" for vacation planning going forward. So much less stress using Penny and Bonita Travels. Thank you Penny. We had the most amazing time.

BONITA TRAVELS

Thank you, Karen, for your loyal business. Penny is a RockStar Agent on our Team.

Kim Stoner 1 year ago

Fantastic experience: Penny recommended the RIU Palace Antilles in Aruba for us and it was the perfect vacation! The hotel was clean, service was fantastic, and the food was amazing! As recommended by Penny, we took the ATV off road tour and enjoyed it. We look forward to using Penny and Bonita Travels for our next adventure!

BONITA TRAVELS

Thank You, Kim for taking the time to write about your vacation + the excellent service and recommendation of a fabulous agent, Penny. We appreciate your loyal business!

Heather Sinner 1 year ago

Fantastic experience: Paula with Bonita Travels is amazing! She was very quick to respond when I sent her company an inquiry. She then provided me with detailed reviews and pictures and pricing of numerous resorts to help us make a great choice! She did the research, so I didn’t have to and then arranged all of our flights, transportation, resort stay, and activities. She even mailed me my itinerary and sent me reminder emails to complete the international travel form needed to enter the country! We will definitely be asking Paula for help booking every trip in the future! Highly recommend!!!

Angela Hopson 1 year ago

Fantastic experience: Barbara did a great job targeting the things I wanted to do while I was in Hawaii. The timing for flights & seating was great, hotel selections were accommodative & the tours she booked were in line with the things I wanted to see while I was there. I would definitely use them again & suggest to anyone wanting travel assistance, this is the place to go!

BONITA TRAVELS

Thank you for taking the time to write, Angela. We certainly appreciate your business and the good recommendation. Barbara Abrams is a fabulous member of our team and I'm glad to know you appreciated her customization of the trip.

Jason Smith 1 year ago

Fantastic experience: We just returned from Aruba and Penny set everything up for us. This was our first visit and Penny made it a very smooth experience. She communicated at every step of the way, provided suggestions, travel tips, etc. We found that her input was very helpful and gave us with the best trip possible. Thank you Penny for everything you do.

Cheryl Whitley 1 year ago

Fantastic experience: We are just home from a Mexican vacation arranged in detail by Penny Timberlake! She was the Best agent we have ever worked with!! Her knowledge, professionalism and guidance were top notch! We never had to worry about anything from paperwork to getting the extras!! She went above and beyond what we wanted!! There were only Five stars available to give her but if I could she would get 100 stars!! She is THE BEST!!!

BONITA TRAVELS

Thank you so much for taking the time to write about an AWESOME Team Member here at the Agency. Penny Timberlake is a treasure, and we value your loyal business here at the agency. Where to Next?

Sarah Mastrofski 1 year ago

Fantastic experience: We had such a great experience with Penny when planning our Disney Cruise! She handled everything from start to finish which made our vacation that much more enjoyable. This was our first cruise but Penny was with us every step of the way to ensure we were prepared. She communicated regularly to keep us informed and even dropped off a little gift for our family before we left for our cruise. She really went the extra mile! We are already talking about planning our next Disney Cruise! We would highly recommend Bonita Travels and will be using them for future travel!

Bev & Terry Ward 1 year ago

Fantastic experience: Paula Purser is a great travel agent. She made the airline reservations, hotel accommodations and excursion reservations for our trip to Costa Rica. The Tabacon Thermal Resort and Spa was fantastic. She suggested we use Viator as our excursion company. They offer free cancelation up to 24 hours prior to the excursion. We needed to cancel one and sign up for another; it was seamless. I highly recommend Bonita Travels for all your travel needs.

Steven Stephanuik 1 year ago

Negative experience: Never returned my call

Tonya Williams 2 years ago

Fantastic experience: I have worked with Linda on a few different trips including my first solo international trip. Linda is always responsive and ensures that everything is covered well before your departure date. I just got back from MoBay on January 1st and I am already working with Linda for my 2018 adventures. I wouldn't think of planning trip without her and I am quick to recommend her as my favorite travel agent.

JERRY JONES 2 years ago

Fantastic experience: I am a first time user of Abby Hoben Travel and have to say that it was a good decision. My wife is partially paralyzed and she took the time to make sure that all of the accommodations and requests that we had were fulfilled even though we went through a few iterations. She made our changes without complaint and was a pleasure to work with. Her additional work made our vacation a much better experience for my wife and family. We will look to her again in the future for our travel needs. Someone that is professional and nice to deal with is a great find in todays market.

Paquetia G 2 years ago

Fantastic experience: We love working with Penny of Bonita Travels. It's been a couple of years now and she is officially family. Recently our daughters worked with her to book us a short trip to Marina Grand Dunnes in MB South Carolina. Penny is a great agent, she takes care of things that we don't even think about when traveling. She's been taking care of our international travel for a couple of years and we are always beyond happy. We've never had a negative experience, she's always thorough, follow up.. She even remembers birthdays and anniversarys. She is the best.

BONITA TRAVELS

Thank YOU and Yes, Penny is amazing! We are blessed to have her as part of our awesome Team of Agents.

Shannon Pendegraph 2 years ago

Fantastic experience: Penny made all the arrangements and I enjoy working with her. She never missed a beat with communication and dedication to her customers

Julia Powell 2 years ago

Fantastic experience: Great company. Feedback and attention to detail is always followed through. Easy to work with.

Mrz. Brooks 2 years ago

Fantastic experience: UPDATE (4/2023)- My wife and I just returned from our amazing Bora Bora Honeymoon and we owe all the gratitude to Penny Timberlake. We stayed in Bora Bora for 9 days. We started 5 days at Le Bora Bora, 3 days at Conrad Ave 1 day on the main land at Sunset Hill Lodge. Penny q was able to secure us everything that we wanted down to the smallest details. She handled everything. If there arrears a any issues or concerns in our end, she worked it all out effortlessly. She never complained, she was very communicative, and she was always available when needed. She provided details about the resorts, the amenities, activities, flights support, any changes, and anything wise I've may be forgetting. My wife and I were able to just sit back and await our departure date to Bora Bora. It took is a year and a month to fully pay or payment plan that Penny set up for us. There was no stress at all while paying. We payed what we wanted each month. We appreciate Penny finding us the cheapest package that she could for ALL that we wanted. She is phenomenal and we 100% recommend her. Penny goes above and beyond to ensure her clients always are happy. She gives her honest opinions at all times and you can either go with it or not. We went with majority of them because she is most certainly THE expert in her field!!! Oh one more thing... she even provided us with a package of documents that she mailed. It has everything such as our itinerary, and Tahitian vocabularry we could use. (2/2022)- We love PENNYYYY. At this time, my wife and I are in "About to drop that deposit" mode. We've been in planning mode since 2020 because we wanted to ensure that our Honeymoon was planned by THE best travel agent. I found Penny through a Google search. The revie ws on her are fantastic. We reached out to Penny back in 2020 while planning our wedding. She is very LGBTQIA + friendly. She has always been very responsive, didn't judge our planning so early although we aren't going until 2023.She provides clear research, expert advice on past experience from herself and her clients, and she is very personable. She is easy to talk to and she understands any and every area of staying within your budget. She is far from pushy. I will update once we take our trip with what our entire experience was after this deposit point!!!

Marilyn Wilds Hoyle 2 years ago

Fantastic experience: My husband and I had a wonderful time at Breathless in Montego Bay. The food was good and the hospitality and staff were great! We had access to the Secrets All-inclusive linked by a sky walk where we enjoyed the spa. If you're looking for a travel agent, pls call Barabara at Bonita Travels. She's wonderful!!

Tracy Wertz 2 years ago

Fantastic experience: Linda Fox was amazing in helping our group of 14 plan and prepare for our trip to Vegas. Linda was organized and efficient in planning all our trip details. She answered all questions we had in a timely manner, and made sure our trip went smoothly.

Tasha D 2 years ago

Fantastic experience: Penny Timberlake helped me plan a wonderful birthday trip! She was very attentive and responded to all my emails quickly. I love all the reminders emails and mailed package from that gave detailed information on what to expect. Especially since this was my husband and I first time visiting Dominican Republic. I appreciate your professionalism Penny! Thank you so much

Alisha Miller 2 years ago

Fantastic experience: Took a couples trip to Turks and Caicos and used Penny Timberlake from Bonita Travels. This was the second time we have used Penny and she doesn't disappoint. She gave us plenty of resort options and then booked immediately when we were ready. She also kept us updated on any changes along the way and gave detailed instructions on flights and resort information. Our trip was wonderful because of Penny Timberlake and we will continue to use her and refer others.

Ashley Debnam 2 years ago

Fantastic experience: Penny Timberlake helped me with the planning of my birthday trip for my friends and myself. She was morning short of amazing from beginning to end. She was very responsive, sent a lot of resort options to chose from, and kept us in the know of small things you would normally forget. I wouldn’t hesitate to use Penny Timberlake and Bonita Travels for all my travel needs moving forward. Thanks again Penny!

Frank Long 3 years ago

Fantastic experience: Bonita Travels has been our travel agent for two cruises and my wife and I couldn't be more happy with Bonita's service. We were very concerned regarding our 15 day cruise to the British Isles considering the flight cancellations and baggage problems in the headlines. Bonita and the cruise company, Viking, were with us every step of the way. We will use her again with our next vacation.

Norma Jean Calvo 3 years ago

Fantastic experience: We used Bonita Travel for shuttle service from our home to Charlotte International Airport. And they picked us up when we returned to Charlotte. Excellent service. They are very polite, on time , friendly and extremely professional. Thank you very much and we will be using you again and we will refer you to our friends.

Army Wife 3 years ago

Fantastic experience: I had a positive experience booking with Bonita. Penny took care of everything. She picked a great resort for our family. Everyone had an amazing time.

Taquita Milner 3 years ago

Negative experience: No one followed up with a call or email after communicating on a vacation I needed to plan on a short amount of time. Disappointing!

Bianca Randleman 3 years ago

Fantastic experience: I highly recommend Bonita Travels! Ms.Penny was our travel agent and she was great! We received fast responses, she was very understanding, she was on standby if we needed her while on vacation, she even helped us switch our vacation location within a week of our departure. If you're looking for a travel agency Bonita Travels is the place to pick!

BONITA TRAVELS

Thank you so much for your complimentary words. Your pleasure is our business! We look forward to assisting with your next adventure.

Christopher Isaiah F 3 years ago

Negative experience: I reached out to this agency in 2021 requesting assistance on planning a trip for 2022 AND 2023. Initially the individual responded quickly with so many great questions. I responded back in October of 2021.Never heard anything back that year. I responded again in February thinking it may have gotten lost in junk, it is May and still no response. When I call I do not receive a call back. This is just my experience, glad to read others was not like this.

Michael 3 years ago

Fantastic experience: We'll never have to search for another Travel Agency again. Thank you Bonita Travels and Penny Timberlake for doing such an amazing job!

AJ Sanguinetti 3 years ago

Fantastic experience: Penny Timberlake provided us with excellent, around-the-clock service for all of our questions and specifications for our trip. She tailored a trip for us that exceeded our expectations for a reasonable price. All travel arrangements were seamless, and we plan to use her services for future trips!

Steve Pinkerton 3 years ago

Fantastic experience: Had a great experience working with Linda on a Spring Break trip. She covered every detail from the flight to the hotel and everything in between. Not sure I will ever book blind again, I'll always be using Linda!

BONITA TRAVELS

Thanks for taking the time to write, Steve! We appreciate you letting us "lead you through the darkness." You were in good hands with Linda.

Alana Brown 3 years ago

Fantastic experience: I had the pleasure of working with Linda Fox and from start to finish everything was planned and executed with ease. She answered all of my questions and was clear on timeframes and dates to have things addressed. Our reservations addressed every aspect from great flight times, transportation to and from the airport in addition to an inclusive resort stay. Also, during this time with COVID-19 international travel is a bit more challenging; however, never did I have an issue as Linda provided any updated information that came about in a timely manner. The trip was everything amazing and I look forward to booking future travel with Bonita Travels and specifically Linda Fox.

April Johnson 3 years ago

Fantastic experience: Penny Timberlake of Bonita Travels was referred to me by a close friend. I first contacted Penny about my trip to Jamaica a few months back. Penny was efficient in responding to my emails and answering all my questions thoroughly! Anytime I needed a quote for a trip with particular details Penny was quick to ensure me of any details I asked. She was consistent with payment reminder once my trip to Jamaica was booked and also made my process super easy. She presented the best all inclusive resorts and travel services. Our flights were quick and had decent arrival and departure times. Penny also assisted us in booking a private concierge service with our arrival and that made going through customs and immigration fast and a smooth process also. I am so grateful for Penny and Bonita Travels. The services for everything booked was impeccable and I definitely will be booking again!

Christine Salatino 3 years ago

Negative experience: Never replied to our request for travel arrangements to Caribbean. Another agency got our business.

Jenn Jones 3 years ago

Fantastic experience: This was our 3rd time using Jai from Bonita Travels to book our cruise! There’s a reason we keep coming back. This booking had to have been the most challenging for Jai, as COVID and protocols changed, (I think) 5 cancelled sailings - she never missed a beat and was on the phone finding out the answers to my questions. We will continue to recommend Jai and Bonita to all of our friends and family!!

Opia Espinosa 4 years ago

Fantastic experience: This is my 2nd trip booked with Bonita Travels. Penny Timberlake was amazing to work with. Highly recommend Royalton Blue Waters and using Bonita Travels for any vacation. Large group or Family they can do it all.

Ajay A 4 years ago

Fantastic experience: Penny Timberlake was wonderful to work with and set up the details of our large group's trip seamlessly. She was always easy to get a hold of and went above and beyond to print and send us a copy of all travel documents so we had a physical copy beyond our electronic copy. Highly recommend.

Monique Gelista 4 years ago

Fantastic experience: Penny Timberlake was a dream come true when planning our trip to Jamaica for a friends destination wedding. She was knowledgeable, helpful, and always had the answer. She really set us up for success with lodging, transfers to and from the resort, and all documents needed to travel internationally. This is a great local business to have in your corner when planning any trip.

BONITA TRAVELS

Thank you, Monique, for taking the time to write a review. Penny is a great agent and we are thankful to have her working on our team.

Herbert Williams 4 years ago

Fantastic experience: Excellent service

Annette Dixon 4 years ago

Fantastic experience: Linda Fox is amazing! I recently traveled to Miami, FL for my birthday. Flights and hotel booked together at a great rate! I don’t know how she does it, but Linda has the best connections ever! We stayed 6 days and 5 nights oceanfront! She is great at what she does. I’ll tell anyone to reach out to my travel agent. Linda is so knowledgeable, very nice, so helpful and professional! I just love her. I look forward to many more travels❤️

BONITA TRAVELS

Thanks for taking the time to write. Yes Linda is an amazing member of the BONITA TRAVELS team. You are in good hands!

Brian Mergentime 4 years ago

Fantastic experience: We dealt with Penny Timberlake, who was amazing to deal with! As an experienced traveler (before Covid, I'd spent the last 10 years traveling 40-45 weeks a year for business), I'm used to doing most reservations myself. We had already done our research, and had a pretty good idea of what resort we wanted to stay at, but Penny provided a few other ones to look at and consider. And then when we decided, she took care of every single detail, and provided us with a thorough checklist of things to double check and handle before we left for vacation. I even let her book the flights, too, which I always do myself, and she was able to get our round trip tickets in first class for slightly less than it would have cost me for economy, had I done it myself. I absolutely recommend Penny and Bonita Travels for you next adventure!

BONITA TRAVELS

Awesome! Brian and thanks for sharing your experience of appreciating the Value of using an industry expert. We appreciate your business and look forward to serving all your future travel needs. Bonita Pickett

Alyssa Thomas 4 years ago

Fantastic experience: Nicole booked out entire trip to Sandals South Coast and was amazing! From our accommodations to our flight and transportation to the resort it was very nice. The staff were very friendly from the time we got to the airport lounge, our driver to the resort and all resort staff were excellent. We split our stay the first half was in a regular room which was amazing and the last half was in the overwater bungalow and that was absolutely a dream! Everything at the resort was very nice and clean the food was amazing. All around a great first experience and hope to maybe one day go back.

BONITA TRAVELS

Thank you so much for booking with us. You are in good hands with Awesome Agent NIcole H. Keep us in mind for advance planning of your next adventure. We appreciate your loyal business!

DM 4 years ago

Fantastic experience: I can not thank Penny enough for making my husband’s birthday great. We began planning the trip in 2019. She stuck with us the entire way as COVID-19 emerged and restrictions changed often. We switched our destination multiple times. During the constant changes she gave us the information on each location . She was knowledgeable about the current COVID process and gave the information we needed to make to make the best decision for us and our guest. I highly recommend Bonita Travels and will book again in the future.

BONITA TRAVELS

Thank YOU for taking the time to write and recommend BONITA TRAVELS for travel planning. Penny is a fabulous agent. We certainly appreciate your loyal business!

Kay Ross 4 years ago

Fantastic experience: Our agent was very responsive and helpful. She answered any questions we had and made sure to put our minds at ease. Great trip

BONITA TRAVELS

Thank you Kay! Penny Timberlake is well known for her thorough assistance throughout the process of your vacation.

Leigha Finnemore 4 years ago

Fantastic experience: Barbara at Bonita was amazing! We booked a honeymoon to Cancun at the beginning of the year and lo and behold - a pandemic struck! We moved our travel dates and moved our resort, but all without stress or worry. Anytime a change was needed we got great and quick service from Barbara, who took our needs into consideration. Since this was our honeymoon, it was truly a once in a lifetime trip for us, and Barbara made sure to take our dreams and make them a reality (and all within our budget). Since we were first-time international travelers, she made sure to check on our passport progress to ensure that we had no issues once it was time to depart, and really took a holistic approach to our travels. While I might not be able to do this kind of traveling all of the time, Bonita travels will be at the top of my list for all of my next vacations.

BONITA TRAVELS

Thank you so much for taking the time to write your review, Leigha. You were certainly in good hands with our excellent travel specialist, Barbara Abrams. We appreciate you keeping us in your "Rolodex" for all your future travels. Planning ahead is key

Carla Mente 5 years ago

Fantastic experience: Penny Timberlake planned us a flawless first time cruise!!! We highly recommend her. She asked what we were looking for in a cruise offered suggestions and planned everything for us and helped us with Everything! When ever we had questions she always answered us promptly . We had a great time on celebrity infinity

BONITA TRAVELS

Thank you for taking the time to publicly review the service of our Excellent Agent Penny Timberlake. She is a great asset to BONITA TRAVELS and we thank YOU for your loyal business!

Mike Mulford 5 years ago

Fantastic experience: My wife and I booked our 25th anniversary trip to Barbados through Penny Timberlake at Bonita Travels and it was wonderful. Penny helped us pick out the location and the resort since we had not gone to the Caribbean before and the Sandals Royal Barbados was the perfect destination! The resort was incredible and the beach was wonderful. The resort was awesome with great food, entertainment, and the butler service we had was outstanding. Never felt so pampered and taken care of. I highly recommend Penny to help you plan your next trip. She talked with us about what we were looking for and found a great resort and Barbados was incredible. My wife and I will never forget the trip.

BONITA TRAVELS

What a great destination to celebrate and Penny Timberlake does a fabulous job at listening to our clients and matching their request to the right destination. Thank you for your comments and your business!

Sandy Etters 5 years ago

Fantastic experience: We booked our family vacation to Disney through Holly Harrison. She and her family seem to be Disney junkies, which worked out great for us. She gave us several great options in resorts to choose from and helped with the dinning plan and which character restaurants would interact with our granddaughter the best. So if you’re planning a Disney trip Holly is most definitely the lady for you she knows Disney up one side and down the other. All the inside lopes to make your trip the best memories ever. The day we were leaving our 6 year old granddaughter said “nana can we stay 13 more day” and my adult kids had just as must fun!! Thanks Holly for all your hard work! Sandy Etters

BONITA TRAVELS

"Mickey and Minnie" certainly have a friend in Holly Harrison and that relationship carries over to her attention to detail, when it comes to Disney! Thank you for taking the time to write about her great service as our Disney Specialist at BONITA TRAVELS.

Angela Sutton 5 years ago

Fantastic experience: Penny Timberlake was wonderful. She assisted us with planning our trip to Aruba. She was so helpful, knowledgeable and organized in giving us options regarding accommodations, all inclusive plans, excursions, etc. and allowing the planning process to be stress free. We had a fantastic trip! Highly recommend Penny at Bonita Travels!

BONITA TRAVELS

Thanks for your kind comments. Penny is definitely an Aruba destination specialist!

Denise Kendall 5 years ago

Fantastic experience: Always very efficient! Quick reply. Very friendly. Very helpful. Penny Timberlake is the best!!

BONITA TRAVELS

Thanks Denise. All True and We agree...AND we appreciate your continued business!

Megan Gill 5 years ago

Fantastic experience: Penny is the best to work with! She helped my husband and I book our honeymoon to Turks & Caicos and was so much help. She was on top of everything. She gave us the longest list of restaurant recommendations and places to site see, as well as traveling tips which was amazing because we had never traveled internationally before. We could not have been more prepared thanks to Penny! We can't wait to go on our next vacation and will definitely use Penny again!

BONITA TRAVELS

Thank you for your wonderful review about Agent Penny Timberlake and we appreciate your continued business! Where to next?

Wayne Thomas 6 years ago

Negative experience: Contacted them by email 3 days ago requesting information on a trip to Normandy France. I gave my email and phone number so I could be contacted. Still haven’t gotten any response! Want be using this agency!

BONITA TRAVELS

Sorry for our response delay, Wayne. As stated earlier, for some reason your email was in our Spam Folder and we are glad you alerted us to the problem which we have forwarded to our website manager for troubleshooting. We apologize for your inconvenience & trust you were able to get your travel request booked.

Kahlie Abrahams 6 years ago

Fantastic experience: We worked with Sonya Hill to plan a honeymoon to New Zealand and Bora Bora. She was amazing to work with. We threw several curve balls at her and requested numerous things. She made everything happen perfectly! She also knew which airlines to stay away from for cancellation, which tour companies to use etc. I emailed her at odd times and she always responded promptly. I can't recommend her enough! If we ever plan another crazy vacation, we will definitely give her a call!

BONITA TRAVELS

Thank you Kahlie! Sonya is great at designing travel plans. Your business is appreciated and we hope to set up your next destination adventure.

Shay Elliott 6 years ago

Fantastic experience: I was referred to travel agent Penny Timberlake through a family member and I must say she was terrific!! I know I changed our destination around three times and Penny was on top of everything and so patient and kind! Penny threw the idea of Aruba out to my family and we were sold! She informed us of the different restaurants we should try and the different things to do there. This was our first international flight and she coached us through everything! All the restaurants and attractions she referred us too were absolutely great as well!! All of our trips will be through Penny at Bonita Travels! Thank you so much for everything Penny!!

BONITA TRAVELS

Penny is amazing and an expert on the destination of Aruba - we appreciate your business Shay, and for taking the time to write a review!

Blake Featherstun 6 years ago

Fantastic experience: Great time at Disney with Friends and Fam! Thanks Holly!

BONITA TRAVELS

Thank you for taking the time to write, Blake. Our Agency Disney Specialist, Holly Harrison, is a great Magical Dream builder to connect you to the world of Mickey and Minnie.

Risi Ademola 6 years ago

Fantastic experience: Penny is the greatest. She is kind, assessable to your travel needs, and very reliable. She helped my sisters and I plan our girls trip to Jamaica. She alleviated the logistical stress of planning a vacation by providing options for me and my sisters to choose from based on our intake meetings prior to planning. Long story short, she was a pleasure to work with and I will be reaching out to her via Bonita in the future.

BONITA TRAVELS

Thank you for taking the time to write, Risi. Penny is a great asset to our Team of Qualified/Certifed Agents. We look forward to serving your travel needs in the future.

Jacquie Baker 6 years ago

Fantastic experience: I worked with Penny Timberlake to plan a trip to Italy and she was incredible! She is friendly, professional and highly detail-oriented. She is an excellent communicator, always providing very timely responses and is available at any time of day or night. In advance of our trip, she ensured all trip details were ironed out and all information was readily available, at our finger-tips. In the planning phase of the trip, she asks a ton of questions to ensure the trip suites the needs perfectly of her clients. Our experience was an absolute dream come true, thanks to the hard work of Penny at Bonita Travels.

BONITA TRAVELS

Thank you for taking the time to write, Jacquie. Penny is very accessible, knowledgeable and a great asset to our Team of Qualified/Certifed Agents here at BONITA TRAVELS. We look forward to serving your travel needs in the future.

Jerry Barringer 6 years ago

Fantastic experience: Penny Timberlake gave us several options to choose from in our price range and it turned out great. We chose Punta Cana in the Dominican Republic. The resort we stayed at was the Royalton Bavaro. It is all inclusive with plenty of restaurants and bars to choose from. The food was pretty good at most of them. The staff at the resort were super friendly and were very prompt in fixing any problem we had. Penny was very thorough on giving us all the info we needed for our entire trip. She even told us about people to avoid at the airport when we arrived there that would say they want to help, but actually they are just trying to sell timeshares. I was very nervous about our first trip out of the country, but Penny made it easy and we had our best vacation ever.

BONITA TRAVELS

Penny is a Master @ Vacation Crafting. Thanks for taking the time to write and we hope this 1st International trip will be just the beginning of many more adventures. We appreciate your business!

Jane Sizemore 6 years ago

Fantastic experience: Holly Harrison helped us plan a trip to Disney world. Her advice and knowledge was so helpful from picking a resort, planning character meals and determining the best fast passes to use based on the age of our children. I even forgot my plans on the first day and she was very prompt in helping us navigate through the day. We would recommend her services to anyone planning a trip to Disney and will plan to use her again in the future. We couldn’t have done it without her help and she made it as stress free as possible.

BONITA TRAVELS

Holly's gift is to help our clients customize the best Disney Value available. Thank you for taking the time to write.

Tina Lor 6 years ago

Fantastic experience: Nicole Haire planned my husband's 30th Birthday to Las Vegas and she did a phenomenal job. Took the stress off of booking and researching on our own and it was for a decent deal too. Can't beat that. Nicole really listened to what we wanted and got back to me in a timely manner, she is always so pleasant to work with!

BONITA TRAVELS

Nicole is awesome and I appreciate you reviewing her customer service. She is a 5* member of our Team of agents. Thank you!

Tomika Faison 6 years ago

Fantastic experience: My friend found Bonita Travels for our girls vacation. Penny was wonderful and she worked to give us several different options to choose from. I liked how she provided us a list of places to eat that were inexpensive while we were in Aruba.

BONITA TRAVELS

Thank you, Tomika! for taking the time to brag on Penny Timberlake. She is a fabulous agent and I am thankful to have her on our Team.

Rachel Bauer 6 years ago

Fantastic experience: Linda Fox helped plan a spring break trip for me and 6 friends in Cancun, Mexico. The trip could not have been better. It was so nice not having to worry about booking flights and airport transfers. Linda helped find answers to all my questions about the resort prior to the trip. The resort was wonderful! Would definitely use Linda again for a future vacation!

BONITA TRAVELS

Linda has years of experience and a long thread of loyal customers who return to her after getting her wonderful service. She is a long-time and outstanding Travel Consultant on our team. Thank you for writing, Rachel.

Linda Webb 6 years ago

Fantastic experience: Took a family trip to the Bahamas, we are not huge travel people so we decided to use a travel agent. Penny Timberlake was amazing, she was very patient with us & when we had to make a last minute change, she took care of everything, would recommend using her for all your travel plans!!

BONITA TRAVELS

You are in good hands with Penny Timberlake and BONITA TRAVELS. Keep us in mind for all your travel needs, and thank you for your business.

Billy Marino 6 years ago

Fantastic experience: Holly, our travel agent, was great! She helped us plan our entire vacation from beginning to end. She pays close attention to detail for things like how to set up your fast passes, what rides you shouldn’t need passes for, and what are the must do’s at each park. We stayed at the All Star Music Resort, and got the quick service meal plan which was suggested by Holly. The service there was great, and the meal plan seemed to be the perfect amount of meals and snacks. Overall, we really enjoyed our stay! We are very thankful for Holly’s expertise and helping us plan out what has been our favorite vacation ever! Thank you!!

BONITA TRAVELS

Your review is much appreciated, Billy. Holly Harrison is a great asset as a Certified Disney specialist!

Suzie Chambers 6 years ago

Fantastic experience: Linda from Bonita Travels helped my husband and me to book our honeymoon. She was a gem to work with! She gave us several options to choose from and basically nailed what we wanted. The whole experience was a breeze. If we plan on doing a big trip in the future, we'll be sure to reach out to Bonita Travels again.

BONITA TRAVELS

Thank you Suzanna! You "nailed it" as well when describing Agent Linda Fox. She is definitely a Gem At BONITA TRAVELS. We appreciate your loyal business.

Lori Cobb 6 years ago

Fantastic experience: They have helped us with one trip and are in the process of booking another. The first was to Western Europe on a multi country tour. It was a phenomenal trip and I am so glad they recommended the tour company. They handled everything for us and made it so easy. Right now, they are helping us plan a family cruise for a few months from now. So far, they have been extremely helpful.

Joe Godin 6 years ago

Fantastic experience: Penny Timberlake, our travel agent did an Amazing job. She is very professional, polite and very easy to work with. She was always available to answer any and all of our questions. She goes out of her way to make your travel and accommodation needs worry free. Also, the bottle of wine in our room was a very nice touch. Thank You Penny, we look forward to working with you in the near future. Joe G.

BONITA TRAVELS

You are in good hands and I certainly appreciate you taking the time to write a review. Thank you for your continued support and loyal business!

Janeene Humphrey 6 years ago

Fantastic experience: I knew I was in good hands when I booked a trip with Bonita Travels. I went to Aruba and she made sure I took every precaution while traveling out of the country, whether it be insurance in case of illness or small things like having a car ready. Bonita paid attention to every detail of the trip so I did not have to. All of her recommendations were spot on and I had a wonderful glorious time!! I would recommend her to any and EVERYONE!!!

BONITA TRAVELS

Thank you for your kind words, Janeene. Your Pleasure is our Business and so glad to learn that you had a wonderful time of R&R.

Foxbody Life 7 years ago

Fantastic experience: Penny Timberlake who was our travel agent did an AWESOME job. She literally did everything and had everything in order. All we had to do was show up to the airport and check in to the hotel with no problem. She did a great job with letting us know the things we needed for the trip so it could go smoothly. Very professional, polite and easy to contact with any question that we had. We will be planning a family cruise soon and I definitely will give Penny a call again.

Nikki Canter 7 years ago

Fantastic experience: My husband and I have absolutely loved our experiences using Bonita Travels. Our travel agent Penny Timberlake has been extremely helpful in every possible way and she has helped us every step of the way leading up to our big trips! she is always keeping us updated and is always quick to respond and helps us find exactly what we are looking for to make our dream vacations become reality. She is very detailed with planning the trip and checks in with us and it really takes out a lot of the stress of planning because she is very knowledgeable and always quick to respond with any questions. We could not be more satisfied with Penny Timberlake and Bonita Travels. We have planned our last two trips with her and we will definitely continue to do so. I would highly recommend! We can not thank her enough! super friendly and a pleasure to work with and fun to talk to!

BONITA TRAVELS

As Yellowstone is a National Treasure, so is Penny to BONITA TRAVELS! Your kind words are appreciated and we thank you for your loyal business, Nikki.

Mike Otlewski 7 years ago

Fantastic experience: Penny Timberlake at Bonita Travels did an excellent job helping me plan a surprise 40th birthday trip for my wife. Penny was friendly, professional, and responsive. She really listened to the details of what I was looking for and provided several options that fit my goals. It was actually hard to choose amongst them. We ended up having an amazing trip that was exactly what we wanted. I will definitely be using Bonita to plan our next big vacation.

Chris B 7 years ago

Fantastic experience: We had a great trip thanks to Rhonda at Bonita Travel. We went on a 13 day trip to UK and Ireland in May. When we talked to Rhonda about the and things we wanted to see and do, she was able to get those things and a few more that we had not thought about . We will be booking thru Bonita Travels again for the next trip.

BONITA TRAVELS

Thank you Chris for taking the time to write. Rhonda Frisina is gifted in securing those hard-to-find details to make your vacation complete. You were in good hands and we thank you for your business.

Erica Perry 7 years ago

Fantastic experience: Penny Timberlake is awesome ! Very organized and our vacation was one to remember ! Thanks Penny !

BONITA TRAVELS

Thank you Erica! We certainly agree with you - Penny is amazing and we are thankful to have her on our Team.

Teresa Fidalgo 7 years ago

Fantastic experience: Penny was absolutely wonderful in booking our families first cruise. We had a wonderful time.

BONITA TRAVELS

thanks for taking the time to review, Agent Penny Timberlake's service. She is an awesome Certified Specialist! Keep us in mind for future travels...

Michelle Whitehouse 7 years ago

Fantastic experience: Our wonderful travel agent Jai went above and beyond everything for everything we needed. She was always reachable through email or phone. Ask I work night shift she was very flexible with my schedule. We will definitely be using her and Bonita travels for future vacations.

Gaye List 7 years ago

Fantastic experience: Bonita was wonderful from the beginning in planning our three week escape to New Zealand and Australia till the end in addressing minor issues we encountered along the way. I highly recommend her for all of your travel needs. Gaye List.

BONITA TRAVELS

Thank you, Gaye! It was a pleasure working with you.

Dana Dempsey Cumberworth 7 years ago

Fantastic experience: Bonita has been our travel agent for our last several trips. Our last being a dream 2 week honeymoon getaway to the Maldives and Thailand in October 2017. Bonita got us everything we wanted all while keeping within our budget. Our overwater bungalow with infinity pool in the Maldives was truly PERFECT! The Thailand adventures like riding elephants, touring the city on bikes and water taxis, eating everything in site for merely 10-20 bucks a day and visiting the phi phi islands where the Beach was filmed... just to name a few things!! We are all about getting the most bang for our buck and she never fails to deliver just that!!! We highly recommend Bonita for any near or far getaway and look forward to our upcoming trips she sets up!!

Lynsay Horton 7 years ago

Fantastic experience: This was our second cruise booked with Bonita and once again she exceeded our expectations! She was thorough in answering all of our questions (we managed to get my entire family of 8 adults and 6 children under 8 all together!) The Carnival Liberty was perfect for our large party, with all of the cribs, dining requests and balcony rooms, and for a great price. We shared many laughs and made so many memories that we will cherish for a lifetime.

Taylor Brigham 7 years ago

Fantastic experience: Bonita was amazing and so accommodating for us! She walked up through all of our options, and gave us the best deal she could find for a party of 15 on a cruise! We live in Orlando, and was very easy to get ahold of Bonita whenever we had questions! I highly recommend using her! She was a joy to work with, and definitely will be using her for future travel! Thank you Bonita, and your amazing services. Our family truly enjoyed our trip and made some awesome memories thanks to you!

Michelle Wilson 7 years ago

Fantastic experience: Penny Timberlake booked us a dream honeymoon! She was so easy to work with and met our every need/want!

KJ Voorhees 7 years ago

Fantastic experience: 1 review 5.0 star rating 10/15/2017 My wife and I just returned from our 5 day vacation in Cancun, Mexico and it was wonderful. Bonita planned everything out for us including the flight reservation, shuttle to and from the resort and the resort itself. Everything was seamless. Bonita got us an incredible deal at a 4 star resort that fit into our budget. This is the second time we have worked with Bonita and I would recommend her to anyone. Thanks Bonita

Leigh Lail 7 years ago

Fantastic experience: Lisa is an amazing Disney planner!! She took care of all of the details and special needs of our family and helped make our trip so special. We couldn't have done it without her!!!

h harri 7 years ago

Fantastic experience: I highly recommend Bonita travels! From start to finish everything was easy and professional. Lisa A. was awesome! She answered everything I asked (and i ask a lot of questions!!). It was absolutely the best trip out family has ever had! I will definitely be booking another trip.

Christi Williams 8 years ago

Fantastic experience: This is the best travel agency that I have worked with hands down. Penny Timberlake is an exceptional agent that will work with you no matter what it takes to get the job done! Will definitely continue using them in the future!

Carol L 8 years ago

Fantastic experience: Linda was very attentive! The resort in Jamaica was a great place to relax.

Scott Eaton 8 years ago

Fantastic experience: I worked with Penny Timberlake to help plan my honeymoon to Bora Bora and she was amazing to work with. She listened to what we were wanting and our budget limits and helped find us the perfect honeymoon vacation. Penny took care of everything for us and made it one of the easiest trips my wife and I have ever planned. I would highly recommend everyone to work with this team!

Chase Morton 8 years ago

Fantastic experience: Stress Free Linda Fox assisted us in booking a trip for 6 to Aruba. From the start, Linda was eager to help. We specified our budget for the trip and some of our desirable destinations. Linda was quick to get back with us with numerous all-inclusive options to fit our budget and even provided some recommendations based on client feedback and personal experience. Once we selected our destination, Linda handled everything. Our flights and transportation from and to the airport in Aruba were scheduled perfectly. The trip itself was great. Everyone was more than pleased. I wouldn't hesitate to contact Linda again for assistance booking another trip.

Natalie Gentry 8 years ago

Fantastic experience: I worked with Mary Delphia to plan to my 30th birthday trip with 7 friends to Playa del Carmen, Mexico. Mary was incredibly responsive and helpful to all of my requests. It was always a pleasure speaking with Mary throughout the planning process. *If anyone is headed to Playa del Carmen, please use Edventures for your excursion(s) and ask for Crazy Mike as your guide. It was the best experience of our lives and the highlight of everyone's trip. Have fun planning your next trip!

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