XEBEC INTERNATIONAL

Negative experience: Bad experience with them over phone rate is one And when you go in store is another rate.Stop frauding with us

Negative experience: ‼️⛔️ Be Alert ⛔️‼️ Two weeks ago, I went there on behalf of my cousin for his passport renewal. After that, they charged me $250, and then they told me I had to go to Washington for fingerprints. When I went to the Washington office, they told me your agency (Xebec) didn’t give the (VAT+), they only provided a $125 money order. After that, I called the Xebec office, i didn’t got any positive response. They didn’t provide the Vat $12.50. After that, I had to buy another money order for the VAT, $12.50. And they didn’t give me the return label for passport return; they just provided the envelope of DHL, but that was useless. After that, I brought UPS returned envelope for $45. Again, I contacted them (Xebec), and they told me they’re going to talk with their owner. They didn’t call me back. After 2/3 days, I called them again, and they told me there is no policy for that; they told me the Washington passport office did fraud with me. They started convincing me with their illogical reasoning. I called again at the Washington office, and they told me the same thing - that my agency is responsible for that. They charged me $250, and they just spent $125. They don’t want to provide their boss’s number, and he doesn’t want to meet me. They harassed me. It was my first scam experience in the USA. Again, I highly recommend everyone be careful and alert about this type of agency like Xebec. #XebecScam

Negative experience: They taking too long. I was surprised to see their customer service. It was terrible experience for me.

Fantastic experience: Recommendable travel agency

Fantastic experience: Best ticket agent

Fantastic experience: Best travel agent in hamtramck

Fantastic experience: Best travel agency in town. Always offer best deal

Fantastic experience: They are very helpful and gave me very good deal on air tickets in short period of time

Fantastic experience: Best ticket rate

Fantastic experience: Alhamdulillah very good xebec service ♥️

Fantastic experience: Best mobile plan and exchange rate

Fantastic experience: Great service

Fantastic experience: Money transfer rate always better than others agencies in Hamtramck.

Fantastic experience: Great fast service

Fantastic experience: Very good customer service. Quick response

Fantastic experience: Best Air ticket deal! Client service awesome....

Negative experience: They charge too much...Sorry they just robbed people. They told me my monthly bill will be $45 and speed will 300mbps. I have xfinity connection and everything at my place but they forced me take professional activation (which is not required,I can do it bt myself), they charge me $259.70 for $45/month 300mbps(which is 200mbps line in real) connection, Modem,installation and their charge. BUT This offers comes with free device and free installationand its a prepaid but I asked for postpaid. When I asked them my money receipt they provide me only $45 payment slip not $259.70(sent me via text with custom amount) what I paid. Please be careful about their activities. I paid my payment via my debit card, asked my drivers license and card, after passing I saw they make copies of my driver licence and debit card!!!! Then I shout and said why you make copies of my card? They said is for their safety and bla bla. Then I cut the card numbers by pen. They can scammed your bank account and credit/debit card. Please stay away from those bad people. Attached the picture of all transactions.

Negative experience: All are bad scammers. They are here for scamming people credentials. They make copies of peoples Debit/Credit Card, unnecessarily make copies of your passport /Drivers licence. They are just robbing people

Fantastic experience: I sincerely thank all the authorities and officials. Your service is very good and nice.

Negative experience: worst customer service ever. DO NOT GO THERE.

Fantastic experience: Best air ticket deals. Satisfying service..

Fantastic experience: Stuff are very friendly very cooperative..very good service

Negative experience: Need multiple people at the booth, Wait time way too long

Negative experience: They always have 1 person working there. The long line is very upsetting.

Fantastic experience: Good costumer service.

Fantastic experience: good

Negative experience: I went there in need of printing a paper out. It was just a single page. They asked me $2/page! Ok, I said I have $1.50 and it was really emergency. The guy wouldn’t spare me 0.50 cents! How can such type of selfish and cheap minded people do business in a country like this!

Positive experience: Good customer Service. I recommend for money transfer and air ticketing.

Fantastic experience: I like their offer and the customer support was excellent so helpful

Fantastic experience: Promt service.great deal and low price for air ticket.

Negative experience: Parking is not good , service is very slow .. Takes too long to take care 1 customer

Fantastic experience: So far xebec international store is very good and first service store..

Fantastic experience: Being a regular customer they never disappointed me with their services .it's best for the high rate .

Fantastic experience: Good customer service

Fantastic experience: Good place to do the deals . Ticket price is very reasonable . Keep it up.

Fantastic experience: awesome services . specifically for the x-finity .

Fantastic experience: Their services is really good . It’s been six years I’m visiting this store . The owner of this store is really friendly. He gives the good suggestions to his customers. I recommend this place .

Fantastic experience: Very competitive prices for tickets. Reliable agency .

Fantastic experience: It is one of the best places around me for money transfer. The lady who serves the counter is quick. The rate is also higher than around.

Fantastic experience: Customer service is really good .

Fantastic experience: Their money transfer rate is always higher than others. I always prefer to go there.

Fantastic experience: I really like their services. Trustworthy place

Fantastic experience: Reliable place to spend the money . Ticket prices Are reasonable.

Fantastic experience: Very good deal with travel agency and xfinity.

Negative experience: They charge too much... Once they told me that it will cost 250$ activation fee for Xfinity Internet connection and 50$ for every month bill.But i did it by self from Xfinity website and it cost me only $50 activation fee and 25$ per month bill. Another day i went there to buy a sim card with 20$ plan and they say it will cost 30$.20$ for package and 10 $ sim price. Later i bought it from another store and they charge only for package price,not the sim price.Sim card has no price!! Be careful !!

Fantastic experience: They are friendly and they have a good service

Fantastic experience: Good rate and Best customer service.

Fantastic experience: Their services are very good . Especially for the travel agency & money transfer . One of the reliable agency in the town . I highly recommend this place .

Fantastic experience: Very good service and commitment

Fantastic experience: Their service is very friendly And they are very honest.

Fantastic experience: I am very surprised that air tickets are available here at very low prices

Fantastic experience: Very low price air ticket!

Fantastic experience: Good customer service

Fantastic experience: Good job

Fantastic experience: Great service

Fantastic experience: Low price in air ticket!

Negative experience: Worst experience ever! He thinks that his customers are inexperienced and knows nothing. My guy need to humble himself. (Note: Don’t do batfari man!)

Negative experience: Avoid this place in any cost. This is one of the worst travel agency in the entire Hamtramck. Recently, I went there to submit an application for Bangladesh’s visa; which is apparently you can’t apply over the internet. They don’t have working website, and they also don’t have any embassy or consulate in Michigan region. Only way you can apply for visa is to go into one of these places. So, the owner of this place was one of the worst human being I have ever come across. He literally refused to take my application because I asked him few questions about the procedure. He then tell me to leave the store. I would have left the store find another place to go, but only reason I didn’t leave and literally beg him to take my application is that I waited there for 30 mins and I don’t want to wait another 30mins to find another place. He is so rude that I can’t even explain. I would have give 0 star to this place if there is an option. Edited: The owner’s denial of the incident proved how dishonest and disgusting he is. Instead of apologizing for his bad behavior, he blamed me by saying I’m his competitor. I’m not a business man. The reason that I didn’t use my real name is that I don’t want you to find my passport do harm me in anyway. I don’t trust that owner. He has beard like imam but behave like Satan. Proved

Fantastic experience: This phone working good dress so nice

Fantastic experience: Highly recommended!

Fantastic experience: Good!

Fantastic experience: Good and prompt service!

Negative experience: I used to go there He needs to think about people also waiting on line. He start talking to people endless.

Fantastic experience: Awesome customer service!

Fantastic experience: This internet is so good. I think everybody should use this internet

Fantastic experience: I love this store. All family members of mine visiting here for long time. This store serving us for Xfinity, Best rate money transfer, also time to time best cellphone company monthly plan they offering me as well my family. For them we are not sticked with one carrier only. Whenever some thing best comes up in market, they inform us and helping us to grab it with free of activation cost! Thanks Xebec!

Negative experience: Owner is a FRAUD, I went to recharge my prepaid simple mobile line. I gave him my phone and he ended up changing my carrier to a different carrier without my permission. I would not recommend anyone to go to this place. He is a CHEAT AND FRAUD

Fantastic experience: Really great service! He treats everyone like family, and has a great attitude. I would recommend everyone to use his services.

Fantastic experience: Best deal for Xfinity Internet as well as phone service!!!

Fantastic experience: Amazing customer service and cool behavior. you must go there and check out once.you would like it.

Fantastic experience: Good place,great service i recommend everyone to come here! Really appreciate.

Positive experience: Great rate as always...

Fantastic experience: Very fast service

Fantastic experience: Great service! Helpful, kind and you will always be satisfied with the service!

Fantastic experience: Nice service i mostly use pay bill and send money friendly person

Fantastic experience: Everything perfect! Best exchange rate ever in city!

Fantastic experience: You will always get very good service here.... The guy is awesome...

Fantastic experience: Xebec international really good.i got excellent service and exchange rate from xebec international.really helpfull service.apprreciate.

Negative experience: THIS STORE IS SO FRAUD ON MONEY TRANSFER B/C ON THE PHONE ONE RATE WHEN GO IN IS ANOTHER. BAD BAD... THEN HE USED HIS WIFE NAME ,,,MONEY LAUNDERING,,,

Fantastic experience: Good

Fantastic experience: Br Raihanuzzaman ,he is very friendly and helpful ,truthfully. I'm very happy business with them.

Fantastic experience: Good customer service.

Fantastic experience: I use money transfer and today listed for phone service. Good customer service

Fantastic experience: Best service plan they carry !

Fantastic experience: I am visiting this store more than a year. I never had any issue with his services like Money transfer, monthly phone plans. I always refer my friends. Thanks Zaman vai!

Fantastic experience: Excellent service. Friendly atmosphere.

Fantastic experience: Good customer service. Professional and straight forward. Appreciable

Fantastic experience: Excellent service in money transfer and phone plans. I recommend highly!

Fantastic experience: Awesome shop. Different services with great professionalism

Fantastic experience: Nice service... good exchange rate

Negative experience: His money transfer is fraud and that guy in the store very dishonest about his rate and changes his words. I dont like his store

Negative experience: THIS STORE OWNER CHEATED ME WITHOUT MY PERMISSION HE TRANSFER MY PHONE LINE TO ANOTHER COMPANY.. VERY DISHONEST GUY

Fantastic experience: Great place. Simple and friendly place for sending money to Bangladesh and other countries. Highly recommend.

Positive experience: Cellphones and other services awesom!

Positive experience: Very good customer service. I recommend this place

Positive experience: Prompt Service for mobile and money transfer.

Fantastic experience: Best rate in Hamtramck !!

Fantastic experience: Really good and first service

Fantastic experience: Excellent customer service! Promotional cell plan very good! Cellphone price reasonable... Original device! Love to visit again

Fantastic experience: Good quality fashion wear! Money transfer excellent! Iphones are really good! Highly recommanded!