AAA Oklahoma Norman Tire & Auto Insurance Travel Center

Fantastic experience: They have free Insurance ID card holders here.

Fantastic experience: Liz was very helpful in directing us to where we needed to go very kind

Fantastic experience: Did your international driver's license here?..

Fantastic experience: Isaiah saved me! I was in Norman from out of town and ended up with a tire that couldn’t be patched and I needed to get home on Saturday. I called 8 places in Norman on Good Friday who did not have my tire in stock including waiting on hold and talking to several off-shore call centers. Isaiah was super helpful the minute he answered the phone. He told me the tires could be available from a local warehouse in a couple of hours. When the warehouse delivery didn’t get there on time on Friday, he personally picked up the tires Saturday morning and got them replaced Saturday. He went above and beyond!! Highly recommend!!

Positive experience: Very professional staff, well-prepared in planning your vacations. Great hours!

Fantastic experience: It was the day after Christmas. I was about 500 miles from home. Jessica patched a rear driver side tire on a 20-inch rim. The service bay and waiting area were clean and comfortable. Jessica is kind and competent.

Fantastic experience: I was incredibly satisfied with the service at this place. The lady who was there, I believe it was Jessica Mckenzie, was very helpful. Not only did she provide excellent service to take care of the tire problem in my SUV, but she also provided good information. She and her team were efficient and took care of the tire issue. The store itself was a pleasant surprise as I did not know of its existence. I found that they have good travel goods like luggage and many gadgets useful for travel. A great gem of a place in Norman.

Fantastic experience: 10 out of 10!!! Highly recommend this AAA facility. We took advantage of the free oil change November offer with our renewal. Mr Tyler was diligently wiping off components keeping things clean working efficiently to complete our oil change in a timely manner. We were able to get in and out in under 30 minutes. We appreciate the free physical maps provided by AAA as we are planning to travel abroad sooner rather than later.

Fantastic experience: Went for international drivers license. Quick and easy to accomplish. No complaints.

Fantastic experience: Thank you for the fair prices on my oil changes and auto repair. Friendly office and a lot of services.

Fantastic experience: Got my international driver license quickly here.

Fantastic experience: If you have AAA definitely want to take a trip to Norman to get some of their tires put on it was super fast super friendly and a great bargain with a buy 3 get one free which put good tires on a vehicle at a cheaper price than Walmart

Negative experience: Had to call a tow truck through triple a do to a busted tire, I already had a shop set up but they talked me into going to the triple a tire shop, got there and they tried to charge me 500 for two tires, when I said I was going somewhere else they magically found cheaper tires and a discount, I specified I absolutely needed my car by the next day because I’m going out of town, they assured me it would be done in time, and it was not, triple a is a scam whether you have a roadside assistance or even just the tire shop, would absolutely never recommend them to anyone, the workers are also very rude, triple a is nothing but a bunch of lies used to get you to spend money there.

Fantastic experience: Came for my International Drivers Permit and Treva helped me out. She is very kind and personable. It was a super fast process and she answered all the questions I had.

Fantastic experience: Service is good friendly, service done for my car battery, fault detected immediately replaced the battery free service as it is within warranty

Fantastic experience: My experience was very good they were very professional and did a great job

Fantastic experience: Very friendly and helpful staff

Positive experience: As our insurance provider, they were able to assist us when we had a flat tire. However, I encountered an issue when I requested roadside service and a replacement tire. I submitted an online request for someone to bring a spare tire, but when the technician arrived at my location about an hour later, he didn't have a spare tire with him. I explained that my roadside assistance request specifically stated the need for a spare tire, but he showed me his tablet, which indicated that there was no such request on their end. This situation left me feeling frustrated. Fortunately, they ended up towing our car to the nearest repair shop, which was only 4 minutes away from where we had the flat tire. Once we arrived at the AAA auto repair shop, they were able to fix the tire within a reasonable amount of time.

Fantastic experience: I have had AAA for probably 20 years and it's just a great product and if you need help they can get there pretty quickly

Fantastic experience: Very friendly, fair prices Many parkings

Fantastic experience: Very friendly employees.

Negative experience: It has been awhile since I went in to have my oil changed but I feel that I should still leave this review. Being a member I knew of the discount and saw great reviews. It was a really nice facility. My oil change took a couple of hours and ended up costing more than my regular place. I was also told that I needed $1500 of work done. I took my vehicle to others to ask them. I did need some work but less than $500 worth.

Fantastic experience: Very helpful

Fantastic experience: They took great care of me and were super friendly!

Fantastic experience: Austin was our adjuster. He was knowledgeable and very helpful. He did a Great job.

Fantastic experience: We stopped in because this was a full retail AAA center. We needed luggage tags and they didn't disappoint! Everything was great quality with a selection to choose from (as we've come to appreciate being AAA members for 13 years) and the associates were super friendly and helpful.

Fantastic experience: I got my IDP done here. The staff were very friendly, probably the best customer service I've encountered in years. They can also take passport photos for a fee.

Fantastic experience: Fast, friendly and didn't charge me for fixing a tire. Really great.

Fantastic experience: Kathryn was so helpful with our travel plans! Thanks.

Fantastic experience: I'm not even a member and the workers treated me amazing.

Fantastic experience: I use this location for tires and oil changes on all my vehicles. Great service. Jessica and Tyler have always been helpful and friendly.

Fantastic experience: Great people who do great work. Very clean facility. I enjoyed my coffee while waiting. I've been a AAA member for almost 60 years

Fantastic experience: We needed an international driver's license, and this place has it all. We got the license, and you can book a vacation , purchase luggage, and travel accessories, plus get new tires for your car.

Negative experience: Check my car to get levels checked before extreme cold front hit. The guy took my car back it was there about 45 minutes. Came back up and told me that the oil was low but he didn't have a mechanic on site to change the oil or check the other fluid levels? Also told me to check my battery they would be a labor charge? Made me question why even pay for AAA.

Fantastic experience: Tyler is the absolute best. He helped me through the whole process and he walked me through the extras. Protect this man at all costs. - ya new bff on accident

Fantastic experience: Love them - always called us to remind us our renewal was a couple months out . I can't remember her name know it's been 3 or 4 years ago, since we went auto pay. International drivers license ... Gotcha covered ... Great prices on airfare, rental cars, travel packages, tips and tricks for a great travel experience. Bonus new building right off the hwy; should you need to face to face ...

Fantastic experience: Very great Service, very thorough job, we got an Oil Change they checked everything thing, all the fluid's, rotaed tires, checked brakes, & brake pads. Light's, windshield wipers for '96 Chevy truck cost $65

Positive experience: Went above and beyond to fix issue that popped up after repair!

Fantastic experience: They were great! Fit me in last minute and did a phenomenal job. Too bad I bought a lemon. I'll be seeing y'all again soon ❤️

Fantastic experience: I brought my 2013 toyota corolla in to be serviced and Tyler was nothing but extremely helpful and kind. Best customer service I've experienced. Will recommend and be returning.

Fantastic experience: Tyler is the best there is. Customer service from all the staff is exceptional! Can not say enough great things! Will be returning.

Fantastic experience: This place is wonderful! They are very friendly, professional, and are able to get me in the same day I call and always give me an estimated time of how long I will wait BEFORE performing the maintenance. And they work hard to stick to that time. They do a great job!!

Fantastic experience: Very friendly service and very knowledgeable...

Negative experience: Tyler told us today to bring are vehicle up there to have the mechanic look at it cause they could of possibly damage the emmission sensor. Well when we got there at the time we were suppose to. They didn't do anything. Justin just went out and looked under the hood. Justin had a attitude with us sense we had it serviced the first time. Why I don't know. Coby is the mechanic who serviced our vehicle and said it was fine. The point of this review is to not tell somebody something. And not follow through. So bad on your guys part.

Positive experience: Great job

Fantastic experience: Did everything they said they would and made the repairs on time , even ahead of time

Fantastic experience: Picked up amazon package from here. Very friendly

Fantastic experience: Awesome place! Straight up with you and great prices. Justin is the best!!

Fantastic experience: Perfect, needed some auto work Done before leaving town... It was a great experience...

Fantastic experience: Very nice place to do business. International Drivers License done in about 15 minutes.

Fantastic experience: Amazing service. Had a serious breakdown and they took care of me and got me back on the road fast!

Fantastic experience: On Saturday, July 3rd I noticed a slow leak in one of my rear tires. I have been using the same tire shop here in Norman for over 10 years. I went to both locations and neither one of them could help me with the tire because they were "too busy". I took a chance and pulled into AAA. They immediately pulled my truck back and got it looked at. They fixed my tire for FREE!!! The entire process took only 30 minutes and I didn't even have an appointment. Needless to say I will be ditching that other business and making AAA my new auto repair place.

Fantastic experience: Friendly staff and they got my car's starter fixed quickly. Seemed like a reasonable price.

Fantastic experience: Had my car towed in for a no start issue. Staff diagnosed the issue and repaired same day. Very easy to work with. Would recommend!

Negative experience: they suck dont know what there doing costing me money

Fantastic experience: Good place, no wait, coffee, wifi. I called yesterday and they booked me for 8, but they open earlier which I like, especially on Saturday mornings. They listen well, diagnosed the problem and took my recommendations. They fixed the problem for less than $200 and they could have charged more, but they care. Anyway, I take all 4 of my cars there and will continue. Why go any other place? Just go here.

Fantastic experience: I went in for a free oil change & it truly was free. This was advertised & I was hesitant because a lot of the time there is a catch or they try to up sell you on other services but Nope. They have a beautiful new place & it was a very pleasant experience.

Fantastic experience: Went to AAA's Norman, Oklahoma location on 5/21/21. Super nice facility. Needed 100,000 mile car maintenance and new tires. Comfortable waiting area. Very competent staff who helped me prioritize needed service. No high pressure. Glad to see competent female service representative who updated me throughout the morning on how far along they were and what problems needed to be addressed. I explained tire/alignment problems. They listened. I asked for alignment check. They found and corrected the areas of concern. I requested Michelin tires and they ordered them. They suggested air filter, windshield wipers, coolant flush, and told me how my brakes were doing so I could plan future service. Informed me of total price before each additional service or item. I purchased car organization items from showroom. Luggage and tons of accessories were available for sale at discounted AAA member prices. Very pleased with facility, service and staff. Will definitely use this location in the future.

Fantastic experience: These people at AAA GO THE EXTRA MILE GREAT SERVICE GOOD EXPERIENCE....

Fantastic experience: Needed travel assistance. Very polite and helpful.

Fantastic experience: It was all good

Fantastic experience: Zac Corrales was beyond professional and helpful from getting me a quote to checking up making sure I was satisfied after he got me a new policy. Would absolutely recommend him to anyone!

Fantastic experience: Fast and easy. Very friendly.

Fantastic experience: Zac’s great and easy to work with. He makes insurance simple and saved me money at the same time. Highly recommend.

Fantastic experience: I had a wonderful experience at AAA getting a car repair yesterday! Everyone was so friendly and kind, which was such a relief as getting mechanic work done can sometimes be intimidating. Their space and waiting room is so nice, and they did such efficient and excellent work on my car. I had a lady named Jessica helping me, and I really appreciated the way she walked me through everything as they did it. Overall a fantastic experience.

Fantastic experience: Look guys, when I tell you that this was the best, most efficient experience I've ever had with an insurance company, I mean it. I myself have been in-and-out of sales most my life, and I never felt like I was being sold anything. James Gardner was polite, friendly, and when I say fast at getting me answers to my questions, I mean like within moments, minutes at most. He is a true professional, and has a good heart to go along with it. If you guys are looking to get insured, or are looking for any of the list of services that James provides, definitely hit him up! Tell em Hank sent ya

Positive experience: Decent mechanics but very proud when it comes to the bill i was allittle disappointed at the rate i was charged and im a AAA ins holder on my vehicles

Fantastic experience: Excellent customer service. Gave a detailed price breakdown on all recommended and suggested repairs allowing me to prioritize repairs without pressure. Great experience.

Fantastic experience: This AAA always remember us. The ladies here are so nice. I needed to get a copy of my insurance card and when I got there, they had it already printed out for me. That was appreciated by me and my partner. Considering it was new years eve and everything was closing early.

Fantastic experience: Zach corralles is amazing!!! Great customer service! Knows exactly what he’s talking about and will give you the best bang for you buck! Please do yourself a favor and give him a call!!

Fantastic experience: Zac Corrales is the most helpful, dedicated, professional, and truly caring insurance agent I’ve ever had the pleasure of working with. He made sure to work around my work schedule and was even able to make a work around to quote me a policy I could afford that I was also comfortable with. You can tell he’s extremely knowledgeable at his job but that he also cares about what his customers need which is a quality that is hard to find unfortunately. I will always recommend all of my friends to Zac because I know he will take great care of them. You guys are lucky to have him on your team!

Fantastic experience: Super fast. Didn't try to sell me anything!

Fantastic experience: Great service without the drama usually found at Hibdon tire

Fantastic experience: Tyler was the person that helped me. He was wonderful. He did everything he could to make sure my vehicle was fixed before they closed at 6:00 pm, so I could have my car to get to work the next day. He also gave me water when I got there because I had to walk to the AAA facility because now you can't ride with the tow truck driver. That was awful and I was not happy about it. I didn't want to call an Uber for a little over a mile. I was pleased with Tyler though and he took very good care of me and I got my car just before they closed.

Fantastic experience: Very responsive and helpful. Highly recommended.

Fantastic experience: Look I called for a quote over the phone and they got me the numbers back very quickly for both of my cars as well as my home and their pricing with slightly above my current coverage so I decided not to switch to them but I would still recommend them to others.

Negative experience: Came in, waited for 10+ mins waiting for someone to help me. Front desk was empty the entire time. The guy helping another person in the back didn’t acknowledge me or let me know he’d be right with me or anything else that an establishment with decent customer service would do.

Negative experience: I went in to book a flight. I thought the agent would help me find discounts and flights i couldn't see online. I was told flights dont leave okc after 5 pm. And when i asked about cheaper and alternative options, I was told of i could find something cheaper i could just book it myself. I left almost in tears.

Positive experience: As a member, I got everything I needed for our trip

Fantastic experience: This location is very helpful in helping you find the right vacation and the best ways to travel and best deals. They are all great to work with and they build a relationship with you.

Fantastic experience: Michelle and Quiesha (spelled her name wrong but I know you'll get it) are amazing. Love these ladies!

Fantastic experience: We use the Norman AAA office and have been pleased with how friendly and accommodating this office has been. They're always been willing to go a second step to be of assistance, particularly with providing tour books and vacation and travel insurance quotes.

Fantastic experience: Friendly and helpful

Fantastic experience: Well located, well stocked and a very knowledgeable and smiling staff made the visit to AAA a pleasure.

Fantastic experience: Very friendly and helpful!

Fantastic experience: Great people. Very nice and really helpful

Positive experience: Nice customer service

Positive experience: Fair rates

Fantastic experience: Excellent service! My Trip-Tic bundle was prepared quickly and accurately. Good job!