
La Villita Travel

Information about La Villita Travel
60629, Chicago
Opening hours
- sunday: 11h-15h
- monday: 10h-19h
- tuesday: 10h-19h
- wednesday: 10h-19h
- thursday: 10h-19h
- friday: 10h-19h
- saturday: 10h-17h
Our comment from TraTraTravel about La Villita Travel:
La Villita Travel is a well-established travel agency that has been serving the community for over 10 years with a commitment to excellence. Known for their great customer service, the agency specializes in helping customers find the best travel deals for flights, hotels, and transportation services, making it an ideal choice for anyone planning a trip.
Many clients have expressed their satisfaction with the personalized attention they receive, particularly from the agent, Angie, who is praised for her dedication to finding the best prices and deals. Her ability to work within clients' budgets and preferences has resulted in numerous positive experiences:
- 'Angelica is always friendly and makes the transactions very easy; I highly recommend her!'
- 'The service is excellent; I was able to find cheaper tickets even after a purchase was made.'
- 'The cultural atmosphere of La Villita Travel makes it feel like home, reminiscent of Mexico.'
However, some reviews indicate that there have been issues with staff communication and efficiency, suggesting room for improvement. Instances of rudeness and lack of attention from certain staff members have been highlighted:
- 'The customer service can be hit or miss; I experienced a lack of attention when I called.'
- 'Some staff members seem impatient, which can detract from the overall experience.'
Overall, La Villita Travel remains a popular choice for travelers in the area due to their extensive knowledge and experience in arranging travel services, making it a reliable hub for both business and leisure travel.
La Villita Travel: Reviews
Fantastic experience: Good
Positive experience: Aquí ayudan a legalizar carros y camionetas para México. El servicio fue facil y buen precio. Me di cuenta cuando estaba manejando por la Pulaski
Fantastic experience: He venido a esta agencia durante más de 10 años. El servicio siempre ha sido excelente y siempre se aseguran de encontrar los mejores precios y recomendar el mejor momento para viajar y obtener el mejor valor.
Fantastic experience: This place is great! If you're looking for someone who's going to fight to get you the best deals and prices, the woman Angie here, is your girl! I've been doing my business with her for years from taxes to flights, I won't go anywhere else. There's been a few times where I've needed a last minute flight and Angie was there to help with the stress and saved me money. Now that she's moved from Little Village to the Midway area, it's even better. This woman reminds me of a Mexican tia and feels like home, I suggest stopping by.
Fantastic experience: Always communicated when needed. Was able to find cheaper tickets after a purchase was made. We let her know our budget and how many days we wanted to travel for have her or top 3 locations. She did her magic. The hotel she booked us has great reviews. Angelica has been my parents to go travel agent, this is my second time working with her and will definitely let her help me do another spontaneous trip just this time adults only.
Fantastic experience: Siempre cuando viene un familiar compro mis buelos acá buen servicio y los precios más bajos que otros lados
Fantastic experience: Great service I heard about this agency through my friend who has been a customer for many many years
Fantastic experience: Very nice and helpful lady. Always takes her time to find me the best deals.
Fantastic experience: Muy buen lugar y muy amables...
Fantastic experience: Cultural, it’s really great feels as if you were in Mexico.
Fantastic experience: Exelente lugar
Negative experience: 3/10/21 hace unos instantes marque a este lugar usando Google map para saber hacerca de un vuelo para mexico y la señora que atiende el teléfono se escucha ya anciana y no pone atención a lo que le contestas, despues me dejo en espera más de 10 minutos y no volvió a contestar ...creo que deben cambiar de personal más eficiente ya que en ningún momento la acose o moleste como para dejarme esperando a que contesten,..que falta de respeto al cliente.
Fantastic experience: Angelica siempre a sido muy amable con nosotros y ase las transacciones muy fáciles. Lo recomiendo!
Fantastic experience: The best place .
Fantastic experience: Me gustó mucho su servicio de la señora, muy amable y me explicó todas las medidas que debo tomar para viajar, realmente lo recomiendo.
Positive experience: Buena atencion viajes paqueteria etc..
Fantastic experience: Good service
Fantastic experience: Great
Positive experience: Muy bien me gustó todo lo que tienen ahí en es pecial el pollo de la marca Amish.muy organico
Positive experience: Cuando me dan ganas de venir a este lugar yo vengo
Fantastic experience: Es como estar en México
Fantastic experience: Buen servicio, yo nunca a tenido ningun problema Angelica es de lo mejor siempre tratando ayudar al cliente. Felicidades Angelica
Negative experience: El servicio al cliente es MALISIMO definitivanente No lo recomiendo, si hacen preguntas se molestan y te tratan de mentiroso, el servisio de silla de ruedas se ofrese en TODAS las aerolineas, la mujer Angelica me decia lo contrario y que ella tenia razon por q tenia años de experiencia al pareser sus añitos son de enbalde, pobresita.
Fantastic experience: Little village
Positive experience: Pesimo servicio. La notaria pública es una mal educada. Y cuelga las llamadas.. para servicios asi mejor no.
Fantastic experience: Amazing place, Great customer services, thanks Miss Angelica for your attention and great services, I recommend this place to do business for travel arrangements
Fantastic experience: Loved the shopping!! Great people!!
Negative experience: Very rude receptionist.! My mom simply asked her if she can add an extra luggage, since the option of doing it so wasnt offered, the lady got mad because according to her she had to start all over with the ticket reservation! But as her job she should be asking customers about extra luggage info before proceeding with the reservation, my mom was asking her other questions and this woman was just not having it she was answering rudely and getting mad! She kept saying "ash señora ahora tengo que regresarme bla bla bla" In the afternoon I called and the person who answered was their "supervisor", I adressed the situation to her and she said my mom was lying that she was right next to the person who my mom was speaking too and the lady was being nice. Then I asked her if someone else besides the woman my mom spoke too can help us book our flights, she said " let me find out what exactly happened and I will call you right back"! Such a lier! She first said she was right there with the lady who was speaking to my mom , then says let me find out what happened Does not make any sense. By the way she never returned back the call! It was probably another employee pretending to be the supervisor.
Fantastic experience: Exelente para recordar todo lo de mexico encuentras todo lo que busques
Positive experience: No comentarios
Negative experience: Orible el trafico ...es una locura
Fantastic experience: Excelente servicio .... me encanta... 100% recomendable para los viajes de negocios o de placer.
Fantastic experience: Todo muy bien siempre que vamos a chicago mi esposa e hijas vamos a la Villita nos gusta mucho
Negative experience: Representative was impatient...borderline rude. After being put on hold for 5 minutes I terminated the call.
Fantastic experience: La comida, y sobre todo que casi siempre en cuentras lo que necesitas.
Fantastic experience: GREAT SERVICE!!!! HIGHLY RECOMMENDED!!!!
Fantastic experience: Muy amables
Negative experience: I like naty's pizza ..
Negative experience: This lady who works here has a terrible attitude hangs up on me i ask why dhe hung up on me she said because i dont know how to ask for what i need!!! I ask to speak to a manager and she says she is not going to argue with me and hangs up on me again!!!!
Positive experience: Theres a new gymnastic theme park
Fantastic experience: Ikd I just putt €¤o_Oo_O 66$
Positive experience: Mas o menos not too bad go and take a look a mi me gusto but everybady is diferent
Positive experience: Good
Positive experience: In this neighborhood you will find a lot of mexican proiduce, stores and antiques. There culture is in that spot. you should go and see what yo ucan find
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