
Royal Family Tours

Information about Royal Family Tours
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We offer personalized experiences DISNEY VIP TOURS based on what is most important for your family by providing private guided tours in Disney and Universal Parks. For example, the DISNEY VIP TOURS can be oriented to meet all your favorite princesses, explore the land of Star Wars, or create a magical adventure you'll never forget.
Our comment from TraTraTravel about Royal Family Tours:
Royal Family Tours offers exceptional VIP tour experiences at major theme parks in the United States, consistently exceeding guest expectations. Many families have shared their memorable adventures thanks to the dedicated guides, who tailor each experience to meet individual needs. Highlights include:
- Efficient access to popular rides with minimal waiting times.
- Personalized itineraries that balance adventure and relaxation.
- Friendly and knowledgeable guides who enhance the overall experience.
- Seamless planning for dining reservations and ride schedules.
- Support for families with special needs, ensuring everyone can enjoy the parks.
While most reviews praise the attentive service, there have been some concerns about communication and billing practices. However, Royal Family Tours remains committed to addressing feedback and improving their services. Overall, this company is highly recommended for anyone looking to create magical memories at Disney and Universal parks!
Royal Family Tours: Reviews
Fantastic experience: We were a group of 8 friends wanting to make the most of our visit to Hollywood Studios, and we did it thanks to the VIP tour! We enjoyed Galaxy’s Edge like never before, even personalizing our lightsabers without rushing. The reservations for dinner at the Sci-Fi Dine-In Theater were perfect, and we got on the most popular rides without waiting. An amazing day!
Hi Alexandra!! Thank you for your kind review! We’re so glad you and your friends had an amazing time at Hollywood Studios. It’s great to hear you enjoyed Galaxy’s Edge and the rides without the wait. We look forward to helping you create more unforgettable memories!
Fantastic experience: Our family used Royal Family Tours for our last minute family Disney Trip. They were able to give us excellent service for 2 days in all 4 parks. They arranged our hotel as well as lunch h reservation and park rides. We rode every major ride including Tron and we also rode Guardians of the Galaxy twice! They were in constant communication with us and arranged day of character lunches for us as well. We worked with Nathan and are so grateful to him for giving us an unforgettable family experience. Highly recommend!!!!!!
Thank you Marta for sharing your experience! We're thrilled you had an amazing trip and that Nathan helped make it unforgettable. ✨ We look forward to helping you plan another magical adventure soon!
Fantastic experience: We had the absolute best day at Universal thanks to Nathan!! He was able to orchestrate the whole day for our multigenerational family in a way that was fun, exciting and stress free. Nathan helped make a memorable family vacation truly special!
Thank you so much David, we are so glad you enjoyed your time with Nathan and love we could help make your family vacation special! All the best!
Fantastic experience: My wife and I wanted a relaxing and stress-free experience at Epcot, and the VIP tour exceeded our expectations. We enjoyed the best restaurants, and the guide shared fascinating details about the pavilions in each country. The best part was avoiding the crowds and having priority access to attractions like Soarin'. A five-star experience!
Jose, thank you so much for sharing your experience! We are here to serve you and make sure your vacations are always fascinating. We hope you’ll visit again soon!
Fantastic experience: Our family was fortunate enough to work with Nathan as an in-person concierge at Universal and Nathan & Team as virtual concierge for Magic Kingdom. What a find and what an experience. Nathan is super personable, friendly, and knowledgeable. Our family road a ton of rides, had an amazing experience tailored to our comfort level with rides, pace, etc. We had three mobility scooters in our group and Nathan deftly navigated the crowd with us to keep everyone together, involved, and engaged. What a wonderful experience that we would recommend to anyone!
Thank you for your wonderful review! We’re thrilled to hear that Nathan and our team provided such a memorable experience for your family. It’s great to know that his friendly approach and expertise made navigating the parks enjoyable for everyone. We appreciate your recommendation and look forward to helping you create more magical memories in the future!
Fantastic experience: There were just three of us, but we wanted to make the most of our day at Disney's Hollywood Studios and Magic Kingdom. The VIP tour was the best decision we could have made! Our guide ensured everything went smoothly, from enjoying the shows to securing reservations at Cinderella's Royal Table. The personalized attention made us truly feel like VIPs throughout the day. I highly recommend it!
Maria, what an incredible experience! We are glad the VIP tour made your day at Disney so special. It's definitely a great option to make the most of your visit. Thanks for sharing, and we hope to see you back soon!
Fantastic experience: Thank you for making our day so special. We truly enjoyed our time as a family. SeaWorld exceeded our expectations, and it was all thanks to you. See you soon!
Yolanda, thank you so much for your wonderful feedback! It was an honor to be part of your special day. We look forward to seeing you again soon for another unforgettable adventure!
Fantastic experience: The tour was amazing! Thank you so much for your company; we had a great time as a family. See you again soon!
Kike, thank you for your kind words! We’re so glad your family had a great time. We look forward to seeing you again soon!
Fantastic experience: Universal Studios was everything I hoped it would be and more! The tour was seamless, and the day was packed with fun activities. I was amazed by the creativity and energy of the park. Thank you for giving us such a wonderful experience!
Thank you Luz Marina, for your kind words! We're thrilled to hear that you had such an amazing time at Universal Studios. It's our pleasure to create unforgettable experiences for our guests. We look forward to welcoming you back for more adventures soon!
Fantastic experience: Thank you for my Disney tour, it was amazing! I've always wanted to go, and this experience was incredible. We went with my family and had so much fun. We tried so many desserts with Mickey Mouse's face on them and they were delicious! I'm so grateful to everyone for making this trip so special. Thank you!
Thank you so much for your kind words! We're thrilled that you and your family had an amazing time at Disney. Those Mickey Mouse desserts are a favorite! We're grateful to have been a part of your special trip, and we can't wait to welcome you back for more magical experiences in the future!
Fantastic experience: Loads of fun at Seaworld with the fam! They made it so easy and we definitely recommend! This is a must! Thanks RFT!
Ryan, We’re thrilled to hear you had such a great time at SeaWorld with your family! It’s wonderful to know we made your experience easy and fun. Thank you for recommending us and trusting Royal Family Tours. We look forward to seeing you on your next adventure!
Fantastic experience: My friends and I, a group of five guys, had the best trip to Simpsons World at Universal Studios. Everything was perfect from the start: the service was impeccable, and our guide knew every detail about the park. He gave us excellent recommendations, including the best spots to enjoy a good beer, making our visit even more memorable. We’ll definitely rely on this service for future adventures. Thank you for making our day absolutely spectacular!
Dear Eliu...Thank you for your review! We're thrilled to hear you had such a great time in Springfield. We look forward to making your next adventure just as memorable!
Fantastic experience: As a lifelong Harry Potter fan, visiting The Wizarding World of Harry Potter has always been on my bucket list. Thanks to Royal Family Tours, I finally got to live out my dream in the most magical way imaginable. From the moment I reached out to them, the process was seamless and stress-free. They took care of everything, guiding us every step of the way, and made sure our experience was truly enchanting. The team was knowledgeable, friendly, and genuinely passionate about making our visit special. Walking through the cobblestone streets of Diagon Alley and sipping on Butterbeer at Hogsmeade felt like stepping straight into the pages of the books I’ve loved for years. Every detail was beyond perfect, and I couldn’t have asked for a more incredible day. None of this would have been possible without the meticulous planning and warm company of Royal Family Tours.
Aleja, Thank you so much for your kind words! We’re thrilled that you were able to live out your dream of visiting The Wizarding World of Harry Potter in such a magical way. I hope you enjoyed your Butterbeer in Hogsmeade and that experiencing the castle felt just like in the movies. It means the world to us knowing we helped make your day incredible. We’d love to join you on more magical adventures in the future. Thank you for choosing Royal Family Tours!
Fantastic experience: You guys are amazing! Thank you, Royal Family Tours, for making our dream vacation come true. We traveled with my parents to Universal Studios and Islands of Adventure, and it was unforgettable. We loved exploring the Wizarding World of Harry Potter, the thrilling rides, and of course, the delicious snacks. The transportation service to the hotels was excellent too. With you, we had it all. Thank you for helping us create magical memories!
Jennifer, Thank you so much for your kind words! We’re glad we could provide excellent service and make everything special. We’d be happy to welcome you back anytime!
Fantastic experience: Thank you, Royal Family Tours, for our incredible trip to Disney! We traveled with a group of 8 and visited Magic Kingdom, Epcot, and Hollywood Studios. We had an amazing time exploring the parks, enjoying the rides, and watching the spectacular shows. The personalized service and attention to detail made everything so special. This trip was everything we dreamed of and more. Thanks for making it all happen!
Yelitza, You guys are awesome! We're so glad to hear that your trip was everything you dreamed of and more. It was our pleasure to help make your experience at Disney unforgettable. Thanks for trusting Royal Family Tours to create those magical memories!
Fantastic experience: We are a family of five: three kids and two adults, and we recently had the pleasure of traveling to Universal with Royal Family Tours. From start to finish, their support and attention made our trip unforgettable. We’re huge superhero fans, and visiting Marvel super heroes land was a dream come true for us. The experience exceeded our expectations, and we’re already looking forward to returning. Thank you to Royal Family Tours for making this adventure so special!
Johanna.. We’re so happy to read about your wonderful experience! Knowing that Marvel Super Heroes Land was a dream come true for your family truly warms our hearts. It’s our mission to make every trip unforgettable, and we’re thrilled we could do that for you. Thank you for choosing Royal Family Tours, and we look forward to helping you create more magical memories in the future!
Fantastic experience: Royal Family Tours is simply amazing!!!!! I've taken several tours with them and they always exceed my expectations. The organization, punctuality, and friendliness of the team are unmatched. Nathan is an exceptional guide. I would definitely recommend them to anyone!.
Valentina.. Thank you for the wonderful review! We're delighted that you enjoyed your experience with Royal Family Tours. We can’t wait to host you again on your next adventure.
Fantastic experience: Hands down, the absolute BEST use of money at Disney! We were in Orlando for one day prior to a cruise, and I thought we should do a day at Magic Kingdom. We have been to Disney many times, but every time I am there I always know I’m doing it the hard way! I briefly looked into the Disney VIP tours, but they are (very) expensive, and I really just wanted an stress-free day. I called and talked to Nathan on the phone, and signed the contract while we were talking. He quickly put me at ease, and I knew this was perfect for us! We have 3 kids (15, 12 and 4). We were dealing with an age gap as well as different interests. I booked both the virtual tour guide and the in-person assistant/nanny. It. Was. Amazing. Nathan understood our goals, and totally exceeded our expectations. We rode every single ride, and our longest wait time was 13 minutes. Fabi was our assistant for the day, and a life saver! She knows the park so well, so we just followed her around! For the rides that our 4 year old couldn’t go on (or didn’t want to) he happily rode other things with Fabi, got a snack, shopped, etc. Our kids said the day was a 12 out of 10, and what more can you even hope for?! I loved that I didn’t have to plan or stress, and just got to have fun and be present with my family. Absolutely, just book this!
Stephanie Thank you so much for your glowing review! We’re thrilled to hear that you had such a fantastic experience with our VIP tour service. It’s our top priority to provide an exceptional and memorable experience, and it’s incredibly rewarding to know we hit the mark 12 of 10 day for you! Your kind words motivate us to continue delivering the best possible service to all our guests. We hope to have the pleasure of welcoming you back on another adventure soon!
Fantastic experience: My family and I (my husband, college aged son and his friend) just spent 3 days touring Walt Disney World with Royal Family Tours and I cannot emphasize how fantastic our experience was!! Nathan was amazing from start to finish - from helping us get a fairly last minute reservation at the Grand Floridian (during a very busy time of year), to talking to us about our priorities and then planning the best 3 days in the parks. We were able to do all 4 parks in 3 days - including some park hopping. We even had down time each afternoon (although starting at early entry each day is a must!). Nathan ended up being our virtual tour guide as well. He was in constant communication with us - even helping us ride the headliner rides like TRON, Avatar Flight of Passage and the new Guardians ride (amazing!) multiple times. He helped us maximize every minute of our time. We have done the actual Disney-led VIP tour in Disneyland multiple times, and this felt as efficient at a fraction of the cost. Nathan was also just an absolute joy to work with - understanding what we cared about and also making great restaurant recommendations. I cannot say enough good things about using Royal Family Tours to plan and execute your WDW vacation - you will not regret it!!
Tracy thank you so much for your 5 star review! You guys are an amazing family! see ya real soon!
Fantastic experience: Súper recomendados, los recomendarías con todos mis familiares cuando viajen a Estados Unidos , son muy especiales saben los que hacen muy profesionales.
Laurent thank you so much for your amazing review! see you soon!
Fantastic experience: Ellos son personas dedicadas y serias en todo lo que hacen, los recomiendo totalmente, hacen un trabajo, impecable!
Thank you so much for your review! see you soon in Orlando!
Fantastic experience: From the first conversation with Nathan until the final moments at Disney World, the staff at Royal Family Tours made our time inside the Magic Kingdom and Epcot Center a trip of a life time! Nate’s immediate interest in understanding our trip was a Christmas present for our six year old granddaughter who is in love with Disney princesses began creating the plan for our time inside the Magic Kingdom. Always patient, considerate, flexible, and understanding, Nate was the perfect contact with Royal Family Tours. He graciously handed us over to Sean and Gaby for our Magic Kingdom day. They guided us moment by moment, from early in the morning until dusk, from event to event easily, smoothly and with such fun so the family could simply enjoy . . . enjoy . . . enjoy and our sweet granddaughter could be dazzled, amazed, thrilled and happy. We chose to continuously add more time throughout the day because their services were so important and meaningful. A sad, but so appreciative goodbye at the end of the day led to asking for more for our Epcot trip the following day. Nate picked up here to provide us with another day of wonder and excitement for our granddaughter and the whole family. We can’t thank the Royal Family Tour team enough and, obviously, recommend them whole heartedly.
Ted Thank you so much for taking the time to leave us such a glowing 5-star review! We're thrilled to hear that you had a fantastic experience with us. At Royal Family Tours we strive to provide nothing but the best for our customers, and it's incredibly rewarding to know that our efforts are appreciated. Your kind words truly mean the world to us. We're delighted that you enjoyed our Disney VIP tours, and we look forward to continuing to exceed your expectations in the future. If you ever need anything or have any questions, please don't hesitate to reach out. Thanks again for choosing Royal Family Tours! We sincerely appreciate your support! See you real soon!
Fantastic experience: Great service!!!
Thank you Jamal! see you soon!
Fantastic experience: I love this company! They are very well trained, they know everything you need to know to make the most of one’s experience at Disney. They have a good taste for food (so any recommendation they make sure you try it!).
Thank you Angelica for your amazing 5-star review! see you real soon!
Fantastic experience: Excellent service! If you plan to visit Disney or Universal in Orlando, Royal family Tours is the perfect option to plan your experience ⭐️⭐️⭐️⭐️⭐️
July thank you so much for your glowing 5 star review! We're delighted to hear that you shared a magical experience with our company! see you soon!
Fantastic experience: Excellent service, very friendly staff and good price. Strongly recommend.
Thank you Bertha for sharing your experience! see you soon!
Fantastic experience: Excelente servicio, son muy profesionales y atentos
Isabel thank you so much for sharing your experience! see you soon!
Fantastic experience: They’re great! That was the best choice I have done. Nathan and Karina were always taking care of the minimum details to make our trip amazing! Thanks Royal Family Tours!
Alex thank you so much for sharing your amazing experience with Royal Family Tours! see you soon!
Fantastic experience: Lo mejor de lo mejor, 100% recomendado, confianza, seguridad, amabilidad...
Jorge than you so much for sharing! see you soon!
Fantastic experience: The tours organized by Royal Family Tours are thoughtfully designed to cater to families of all sizes and ages. They excel in creating itineraries that balance adventure with relaxation, ensuring that there's something exciting for every member of the family. Their knowledge of Disney World is extensive, and they are adept at navigating the parks to maximize enjoyment and minimize stress. What truly sets Royal Family Tours apart is their personal touch. The Dikes take the time to understand each family's unique needs and preferences, tailoring the experience to suit them perfectly. They go the extra mile to make each trip extraordinary! In terms of accommodations and logistics, Royal Family Tours demonstrates their commitment to excellence. Their friendly and approachable manner makes them not just tour guides, but companions in the adventure. Royal Family Tours offers an outstanding service that makes a trip to Disney World not just a vacation, but a treasure trove of delightful memories!! Their integrity, commitment to excellence, and genuine passion for bringing joy to families shine through in every aspect of their tours. For anyone planning a Disney World adventure, Royal Family Tours is a choice that guarantees an enchanting, stress-free, and thoroughly enjoyable experience.
Mason thank you so much for your glowing 5 star review! we're delighted to hear that you had a magical experience with Royal Family Tours. It's always a pleasure to make your visit to Orlando extraordinary! we look forward to welcoming you back for more enchanted adventures! see you real soon!
Fantastic experience: Muy confiable y segura. Muy recomendada. .
Alexa Thanks a bunch for the 5 stars! your support makes us happy and we're here whenever you need us!
Fantastic experience: Una empresa súper profesional y siempre buscan brindar el mejor servicio al cliente. 100% recomendado para programar los tours en los parques y tener la mejor experiencia.
Thank you so much for the 5-star review Ana! We truly appreciate your positive feedback and are thrilled to hear you had a great experience. Your satisfaction is our top priority.
Fantastic experience: ROYAL FAMILY TOURS — The best tour guide in Orlando. They make everything smooth and make going to Disney fun. The information offered is truly useful and made our trip pleasant. The team goes extra mile to give best experience. I recommend them 100%.
Jonathan we're delighted to receive your 5-star review! your kind words motivate us to continue delivering exceptional service. Thank you for choosing us, and we look forward to serving you again in the future.
Fantastic experience: This is seriously the best VIP experience you will get! Nathan and Karina are one of the most caring travel agents and guides you will have! You WILL NOT be disappointed with Royal Family Tours.
Andrea your 5-star rating is truly appreciated! we're so happy to have provided you with a positive experience. thanks for being a valued part of our community.
Fantastic experience: Amazing Company!!!
Thank you so much for your review Alejandro!
Fantastic experience: The owners are among the best people we know. They are the best tour company in the area, amazing!
Santiago thank you so much for the 5-star review! we truly appreciate your positive feedback and we are happy to hear you had a great experience. your satisfaction is our top priority.
Fantastic experience: Very efficient
Thank you so much John! see you soon in Orlando!
Fantastic experience: I had a magical time at Disney world with the help of Royal Family Tours. It was my first time and I had literally no idea how to explore the park, and they gave us all the tips and advice necessary so we could get the most out of it since we had only 1 day to explore the parks. And with their help we got the BEST rides. Don’t regret a thing, highly recommend it!
wow Maressa thank you for the stellar 5-star rating! we're overjoyed to know you enjoyed your time in Disney! your support means the world to us! see you soon!
Fantastic experience: This was an amazing experience. This was our first time going to Disney World and and It was a special Christmas. Royal family tour guides were very knowledgeable and helped us understand how to navigate the park. We definitely would not have been able to go on as many rides as we did or experience as much of the park as we were able to do without their guidance. We highly recommend their service and see it as an excellent value!
Fon thank you for the stellar 5-star rating! we're overjoyed to know you enjoyed your time in Disney! your support means the world to us! see you soon!
Negative experience: 1 star for the lack of communication and over charging, 5 for the rest of the park experiences. We spent over $16k with this company for four days at the parks with our families. First day was flawless but the second day, we were charged for 2 extra hours that were not approved. We stopped communication at the end of our time and they continued to text us and charged us for our reply after hours. We were charged for services we never received! We’ve used other guide services before and never had any problems and was such a stress free time. Once this issue occurred, it brought a lot of stress to our trip and really took the wind out of our sails. I was able to talk to the owner (don’t let his crazy wife lawyer get on the phone, she’ll make threats and scream at you) who acknowledged the mistake and voiced his frustrations with his employee who had created the error. Instead of taking the blame, it was put on us as a group. Not the experience we expected for the money. Had it not been for this unfortunate circumstance, it would have been a great experience and they would have received 5 stars. $1200 ($600 after negotiations) on top of an already $16k+ bill could have earned them 5 stars as well. I love how you can respond to a review being critical of your company by calling me a liar when nothing of which I wrote was false. Your wife was nothing short of rude and disrespectful, yelling at my wife and threatening us. You and I talked for a couple of hours and had I not fought for the compromise, you were not going to take any blame for the mishap. Your unprofessionalism is just that, and it is very unfortunate. You can threaten all you want, but facts are facts. Oh, and since you complained about it, I went ahead and fixed your star rating.
Aaron, you are part of the group with Kristi Winn Review to which we have already answered 3 times. We are surprised that you are lying too regarding your experience. My wife was referencing your brother in law Dustin Winn, and saying that he should stop writing lies and messages with bulling and harassment against our company and with my personal name, she was not reacting to your family in a disrespectful way, she was defending our company's good name. Dustin posted several messages on our Facebook account and on his personal account calling us names and accusing us of things that are only lies. As we expressed multiple times our understanding that only Kristi had reviewed the cancelation policy explaining extra hours as she was the one who made the booking, but you were the only other member of the group who paid for services with us. Since she received the confirmation So when you used the extra 2 hours (because yes your group had the service we also have proof) you called because Kristi was screaming at us, being extremely rude and she said that she would ask you to call. Also you said 1 star for communication, and 5 stars for park experience and you still gave us a 2 star review. As all our families know, our services and everything is always clear, we don’t have any bad reviews, because we pride ourselves of our amazing services but serving a family like yours has been extremely challenging. Again, as you and your family have started a campaign to damage our name, we have referred this matter to our legal council. In a period of over 5 years offering private tours, our experience with your family is one of the worst we have ever encountered. Regarding the extra 2 hours with the guides, we sent you the proof of this conversation by text message and the list of rides that you completed during your service in Epcot. As Kristi booked our services and accepted terms and conditions that explains extra hours, we sent her a confirmation email that restates our cancellation policy and details about our services. During our call with kristi, we expressed an understanding that as your family member explained, your group had not been paying close attention to the time as you were trying to keep track of 18 people and that can be overwhelming, so we agreed to waive 1 hour $600.00 of the 2 additional hours $1,200.00 we spent working to help your family extra time. To clarify again 1 hour of $600.00 was shorten of your future tour you did not pay $1,200.00 extra.There were further activities planned up until the time our team stopped communicating Kristi the day of the tour. In the past 5 years, we have never have a family using the service EXTRA 2 HOURS, and not willing to pay for it, as can clearly be seen in all our glowing reviews we have given. In fact, we have had only 5 star reviews so far. Despite the lengthy process of explaining terms and conditions and waiving an hour of the time we worked to assist you, it is important to note, we continued to provide excellent service for the remainder of your stay, ensuring you were able to ride popular attractions with minimal wait times, which is exactly what we promise families during their experience. You Aaron admitted exactly this fact. Your review seems to imply that you ended paying for 2 Hours of additional service and not having the service, but as we stated, we waived 1 hour of $600.00 as a courtesy and allowed you to shorten another tour by 1 hour $600.00, so no additional charge was made. It’s important to mention that all your family experienced nearly all of the important rides with minimal wait times in all 4 parks. As we have communicated with all your family members Kristi, Dustin, Michael and you, we are seeking legal counsel regarding this reviews, and the negative campaign from your family on Facebook and google. Can you imagine if every member from each family we help wrote reviews? we would have 5 star reviews from at least 10.000 people.
Fantastic experience: Amazing tour company! Super professional and knowledgeable about Disney parks. I highly recommend working with them even if it’s not your first time. Being that Disney parks are so popular and some rides are hard to get to, they know loop holes.
Sandra thank you for taking the time to leave a 5-star review! your satisfaction is our goal and we so happy to have met your expectations. see you soon!
Fantastic experience: Royal Family Tours is an excellent use of your vacation dollars. The time and the hassle of planning your best vacation is taken care of by them. It’s definitely worth the minimal expense. Headaches gone! Enjoyment awaits. Leave the planning to them. Like most fathers or mothers the planning falls on us from food to rides. Royal family helps to make your vacation a vacation and not another job. Thank you so much for a great experience!
Clayton Your 5-star rating is truly appreciated! we are happy to hear that you had a great experience! thank you for being a valued part of our community! please do not hesitate to call us back and you come to Orlando again! we are here to serve you the best way possible.
Negative experience: Do not recommend. Had better experience with other tour guides. Customer service from the owners was the worst I’ve ever experienced dealing with any business. *response* We were told your wife was your lawyer when she was screaming at one of our group on the phone…was that another lie? You are the one bullying and threatening, sir. You bullied us out of our hard earned money, that we did not agree to pay, for time that we did not agree to use your services. You sent us unsolicited texts outside of our previously agreed upon time, that were of no value to us, then charged us for it. You were offered an opportunity to make it right, but you declined. Sorry, we were consumers of your services, regrettably, and we have the right to review your services. Now you threaten us with legal action, we will not be intimidated because we know we are in the right.
Dustin we have looked into your comments and after reviewing our records, we have no record of a transaction or service provided under your name. We value the integrity of our reviews and strive to maintain accurate and honest feedback with our active customers.
Positive experience: Nathan en universal nos atendió perfecto, sabía exactamente lo que queríamos, tomaba en cuenta nuestras ideas, si necesitábamos una foto nos apoyaba y conocía perfecto los parques y a donde ir en tiempos perfectos. A Nathan le doy las ***** pero por lo contrario Gaby en Magic Kingdom iba apoyada de alguien en oficina pero no sabía cuáles eran las líneas express, siempre en el celular, no cumplió las 6 horas porque ya tenía prisa, le faltaron como 30 minutos, por esta misma prisa no quiso tomarnos foto en el castillo, y estuvo haciendo comentarios no positivos todo el tiempo. No nos gustó la experiencia con ella, le doy *
Elide thank you for sharing your experience. you guys arrived late to the park and that's why the personal assistant left at 1:00 p.m. also because you were doing a show that lasted 30 minutes. The personal assistant also had to check the phone constantly because she needed to know what was the next ride or the next instruction from the office. it's important to us to explain in details how our services work, so we just wanted to clarify and answer to your feedback, thank you so much and we are glad that you guys had an amazing time in Orlando!
Fantastic experience: This company is the best in the world!
Thank you Fabiola!
Fantastic experience: I use Royal Family Tours every time we go to Disney. They make everything smooth and make going to Disney fun instead of stressful! The tips and insight they offer are truly invaluable. Thank you to the team for treating my kids so well and going above and beyond everytime I call. I recommend them 100%.
Bianca thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience. we are here in Orlando happy to help you and your amazing family every time that you visit. See you real soon!
Fantastic experience: This tour company EXCEEDED our expectations in Disney. We had a great experience in the parks during Christmas week. The parks were mobbed and we didn’t have to wait in a long line once. We got right on our favorite popular rides! Worth every penny!
Emily Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you enjoyed our services. Your feedback means the world to us, and we look forward to welcoming you back for more great experiences in the future. Cheers to making more 5-star memories together!
Negative experience: Their policies are not as they state in their email and they refused to work with us once pointing out their error. Stressed out our entire group on our family vacation. ****response to owner*** I was a paying participant in this group and included in the text communications as a part of this family group so I do have the right as an individual consumer to respond to your company and services I also paid for. ***response to owner*** Full name Michael Flores-Sierra and yes you did provide services to me from December 27th-January 2nd. I do have the right to review your service you provided under Google laws. No need to threaten with a lawyer when we did no wrong and have these rights.
Michael we have looked into your comments and after reviewing our records, we have no record of a transaction or service provided under your name. We value the integrity of our reviews and strive to maintain accurate and honest feedback with our active customers.
Fantastic experience: Great service. They got us on rides with minimum wait times and booked our rides very diligently. We had a great time.
Gabriela Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you enjoyed our services. Your feedback means the world to us, and we look forward to welcoming you back for more great experiences in the future. Cheers to making more 5-star memories together!
Fantastic experience: Very professional company and staff. Would not hesitate to hire them in the future for our next trip. They know Disney inside and out!
Si Renu Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you enjoyed our services. Your feedback means the world to us, and we look forward to welcoming you back for more great experiences in the future. Cheers to making more 5-star memories together!
Fantastic experience: This company is so amazing ! I have been to the parks many times but this time with Royal Family Tours and I can't say enough good about this company and how they go far and beyond what you can imagine. We'll worth it and highly recommend them.
Audra Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you enjoyed our services. Your feedback means the world to us, and we look forward to welcoming you back for more great experiences in the future. Cheers to making more 5-star memories together!
Fantastic experience: Nathan was amazing. Got us on to all our desired ride before noon. Incredible. Highly recommend his company and services
Rick Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you enjoyed our services. Your feedback means the world to us, and we look forward to welcoming you back for more great experiences in the future. Cheers to making more 5-star memories together!
Negative experience: DO NOT RECOMMEND! You must prepay for your days but be aware that if you communicate with tour guide at any time after your tour is completed you will be charged for additional hours. They do not ask you if you would like to extend your tour or let you know when your tour is over. They tell you it is your job to know that if you continue to communicate with their tour guides you will be charged for that time. For us it was $600/hour and this “policy” was only enforced on one of the 4 days we had planned as the owner said he would make an exception for their 7 hour minimum and let us do 5 hours. After the tour guide continued to ask us questions that day, past our 5 hours, we were told we had to pay the additional $1200 or short our other days we had already paid in advance for. We talked to the owner for hours as to why this was not our fault because we never initiated the conversations after the end of our tour and were trying to coordinate our entire group through the busy day at the park. After trying to get him to understand he even admitted that he needs to remind his tour guides to inform clients when their time is up but we should have known. Their guides messaged us each day before our scheduled days and even after to make plans. We were scared if we communicated after this incident if we’d also get charged so made for a very stressful experience and we are out $1200 because they never did anything during that “extra 2 hours” anyway. No further rides planned or anything. Just asked us how the day was going. ***Response to owners comment below*** I set up this entire tour with you Nathan and when you texted me after our day in Epcot I responded how I was shocked that by what you were saying. I tried calmly to explain that we did not ask to extent our tour and that on the first day your tour guide ended our 7 hour day with by him saying 'thank you family it was a pleasure helping you today. Hope you have a great rest of your day'. That was the end of our first day with your company. On the second day (when this occurred) your tour guide continued to ask us how we were doing and where we were in the park. Only after you texted me at the very end of our day at Epcot did I realize that your tour guides communications and our responses that we were doing fine did you say we had extended our tour. At no time did the guide ask us if we wanted to extend our time or did we ask to extend our time. I also have the text and will provide a photo as proof. The other 2 days after this day we were also told our tour time was up and to have a great day. And in response to yelling..... your wife grabbed your phone and started screaming at my brother-n-law, who never yelled once, and my sister who was very calm as she is a doctor who deals with people in stressful situations daily. Your wife screamed and said your company was canceling the rest of our tour and you later had to apologize for her. You were absolutely not truthful with your "policies" and only enforce them to ensure you are getting your 7 hour minimums as you made it seem like you were giving us an exception by providing us 5 hours on that day to sell us on additional days. We all spoke to you about this incident because we all you knew you were in the wrong.
Kristi, we mostly engaged with Aaron and other people in our family in multiple conversations in order to resolve the situation, however your recent review seems to contain inaccuracies and we are committed to transparency with our business regarding its polices: When the owner of the company spoke to you on the phone to answer your concerns, you were repeatedly asked to be respectful as you shouted your disagreements. You then explained you did not wish to continue the conversation and asked another member of your group to call. We patiently explained to Aaron member of your family in an extended conversation (3 hrs) that when the service provided goes over the minimum hours, the additional hours you are served are billed. All this information is clear in our terms and conditions but Aaron did not know about our policies. The information was clearly explained both over the phone at the time of booking and in writing regarding additional hours used. You agreed to the terms and conditions, however it seemed apparent when we spoke to the other members of your group that they did not receive this information after the tour was booked. Regarding the extra 2 hours with the guides, we sent you the proof of this conversation by text message and the list of rides that you completed during your service in Epcot. As soon you booked our services and accepted terms and conditions that explains extra hours, we sent you a confirmation email that restates our cancellation policy and details about our services. During our call, we expressed an understanding that as your family member explained, your group had not been paying close attention to the time as you were trying to keep track of 18 people and that can be overwhelming, so we agreed to waive 1 hour $600.00 of the 2 additional hours $1,200.00 we spent working to help your family extra time. To clarify again 1 hour of $600.00 was shorten of your future tour you did not pay $1,200.00 extra.There were further activities planned up until the time our team stopped communicating with you the day of the tour. In the past 5 years, we have never have a family using the service EXTRA 2 HOURS, and not willing to pay for it, as can clearly be seen in all our glowing reviews we have given. In fact, we have had only 5 star reviews so far. Despite the lengthy process of explaining terms and conditions and waiving an hour of the time we worked to assist you, it is important to note, we continued to provide excellent service for the remainder of your stay, ensuring you were able to ride popular attractions with minimal wait times, which is exactly what we promise families during their experience. A member of your party who spoke to us admitted exactly this fact. Your review seems to imply that you ended paying for 2 Hours of additional service, but as we stated, we waived 1 hour of $600.00 as a courtesy and allowed you to shorten another tour by 1 hour $600.00, so no additional charge was made. It’s important to mention that all your family experienced nearly all of the important rides with minimal wait times Hollywood Studios: Falcon, tower, rockin, Frozen, Star tours, Slinky dog, Rise of the resistance, Muppets and Toy Story. Epcot: Frozen, Soarin, Remys, Figment, Nemo, Aquarium, Living with the land, Guardian of the Galaxy, Starbucks stop, lunch time, snaks. Magic Kingdom: Buzz, Space, Jungle cruise, Pirates, Small world, seven dwarfs, Tron, Tea Cups, Haunted Mansion, Big thunder, PhillarMagic and booked Tron a second time. Animal Kingdom: Avatar, Snacks, Navi, Dino, Everest, Avatar booked. People that understand Disney crowds in peak season, for 18 ppl with wait times of more than 2 hours for the most important rides can read this and make the conclusion that our service was extraordinary for your family. While we do not agree with your perspective as expressed in your review, we hope you enjoyed your time in the parks.
Fantastic experience: We did a tour with Sean, at Royal Family Tours, and could not have been happier. He was extremely knowledgeable, knew how to get us on every ride we requested, and even made some suggestions for things we had not considered, and ended up loving. He was extremely helpful throughout the day and super friendly. Our whole group loved him! We would definitely book again with Sean and recommend him to others.
Jessica Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you enjoyed our services. Your feedback means the world to us, and we look forward to welcoming you back for more great experiences in the future. Cheers to making more 5-star memories together!
Fantastic experience: The Tour was great. Sean was our guide and did a fantastic job of working with our family. he knew every park and ran the schedule exactly like we needed. We were able to ride every ride and used the lightning lanes perfectly. Disney’s Magic Kingdom. In our time together on the first day , we got to experience: Peter Pan’s Flight Prince Charming Regal Carrousel Jungle Cruise Pirates of the Caribbean Enchanted Tales with Belle Haunted Mansion Under the Sea ~ Journey of the Little Mermaid The Barnstormer Monsters Inc. Laugh Floor Lunched at Pecos Bill Tall Tale Inn and Cafe “it’s a small world” Mickey’s PhilharMagic Seven Dwarfs Mine Train The Many Adventures of Winnie the Pooh And we Met Ariel at Her Grotto He was able to secure us LL for Tron and Big Thunder Mountain for after he Left us which was great. We also used him a second time on our second day for Disney’s Animal Kingdom and Hollywood Studios. In our time together on day 2 , we got to experience: Na’vi River Journey Kilimanjaro Safaris Festival of the Lion King DINOSAUR It’s Tough to be a Bug! TriceraTop Spin Avatar Flight of Passage Lunch at Pizzafari Park Hop to Hollywood Studios Toy Story Mania! Slinky Dog Dash Star Wars: Rise of the Resistance Mickey & Minnie’s Runaway Railway We highly recommend Sean and getting a tour guide. It will be worth it.
Tyler Family, thank you for choosing us for your tour. It's great that Sean did a fantastic job working with your family and scheduling your days at Disney's Magic Kingdom, Animal Kingdom, and Hollywood Studios. It sounds like you got to experience a lot of fun things during your two days. Please keep us in mind for future trips. Nathan Dike, senior guide
Fantastic experience: Amazing experience! We were lucky enough to have Sean as our guide from Royal Family Tours, and we can not say enough about how amazing our experience was. Sean was incredibly knowledgeable in all things Disney and he was so fun to have with us for the day. Just an all-around great guy, and he truly helped our family get SO much out of one day. We would do this again in a heartbeat! If you book with Royal Family Tours, 100% ask for Sean! You won’t regret it!!
Thank you so much for taking the time to tell us about your time with Sean! We are so glad to hear Sean was able to give you such an amazing experience at Disney! He is a great guy and we are thankful to have him on our team! We wish you and your family all the best in the adventure to come!
Fantastic experience: Sean was AMAZING! This year I finally caved and hired a tour company to try and avoid the annual meltdown of me trying to navigate Magic Kingdom while my wife and kids yell “where are we going now” after every single thing we do! Best decision ever! I didn’t have to look at the app or a map once! Sean got us everywhere we needed to be quickly. Was waiting for us as soon as we got off one ride and had the next one setup for us already. We never waited more than 15 min for a ride in PEAK SEASON!! He even came to Hollywood Studios and got us setup there when our friends that were with us wanted to go do the Star Wars rides! My 8yo was in tears when it was time to say goodbye to Sean! He mixed in shows to keep the kids entertained and get them some rest in between a few rides. Can’t recommend him enough. This is the best money we’ve ever spent at Disney!
There's nothing we love more than knowing that our team could make your Disney trip such a magical one, Jeff! We'll be sure that Sean knows just how much you appreciated his guidance and the variety of shows and rides he led you all to. Whenever you and your family want to visit the Magic Kingdom again, know that we would love to see you again! Nathan Dike, senior guide
Fantastic experience: Sean was like having our own Fairy Godfather right there in the Magic Kingdom! He made our day as smooth as a magic carpet ride. He was at the end of every ride with the perfect plan, popped up with change at the wishing well, and knew the ideal shaded spot for the parade. He was particularly grand when he flipped a measuring tape out of his Mary Poppins bag and ensured our daughter wasn't too small for particular rides. This saved her disappointment and our highly valued Lightning Lanes! Not only did Sean know the ins and outs of the park, but he also helped us book dinner reservations and made sure we knew where we were going. The next day he checked on us, asked about our daughter and followed up with photos from the day before. I would highly recommend Sean and travel with him again. He is amazing! (Disclosure- this is a second posting of a previous review. Email address complications initiated second post.)
Claire, it's important that you and your family enjoyed a truly magical day in the Magic Kingdom, so we're happy Sean was right there to help add a bit of fairy dust to everyone's day. The memories you made will last a lifetime, so thank you for letting us play such a small part in helping you make them. Hope to work with you all again to make your next vacation one to remember! Nathan Dike, senior guide
Fantastic experience: These guys are the best. I contacted them to plan our family trip to DisneyWorld over the Thanksgiving Holiday....this particular week is Disney's SuperBowl and it's incredibly difficult to make reservations for restaurants and events. Through a lot of hard work on their part, they made it look easy. We were in the Disney parks for two days are our hotel concierge desk at the Four Seasons was amazed at the reservations that Royal Family VIP Tours were able to obtain. Royal Family truly cares about their customers. I'm not sure if it is a family business or not, but it definitely feels like it given the high level of personal attention and professionalism.
Matt, we're so happy you and your family had a blast on your Disneyworld trip this Thanksgiving holiday! It was important you and your family enjoyed every bit of your trip, so we're happy everyone loved the reservations and accommodations we made. Looking forward to planning your next magical adventure! Nathan Dike, senior guide
Fantastic experience: Definitivamente una gran decisión haberlos contratado! Disfrutamos al máximo los parques de Disney y subimos a las mejores atracciones de Universal Studios olvidándonos de las filas! No tuvimos que preocuparnos más que de disfrutar al máximo! Gracias Karina porque a pesar del poco tiempo que te dimos, lograste conseguirnos hotel y tickets! Gracias Nathan y Daxel por su compañía y atenciones dentro de los parques! No dudaremos en buscarlos para nuestra siguiente visita, ni en recomendarlos a todos nuestros conocidos! Excelente servicio!
Dione muchas gracias! Fue un place servirles! Son una familia hermosa! Los esperamos pronto!
Fantastic experience: Wow!! Amazing experience and will never do Disney without them. First of all, time wise I only had 2 days to experience 4 parks. The first day, I was all confused and spent half of the day waiting around 1-2 hours to see rides. The disney app was confusing and I could not get my genie pass to work. It was terrible. So I decided our second day at the parks have got to do better. Because at this point, we got the parkhopper and the genie and I thought this was such a waste of money. So I called Disney to see if they had any tour guides available. They were booked for 60 days. But I said hey, a tour guide is a tour guide so let me try someone else. I found Royal Family Tours and surprisingly was able to get the next day!! Score! Our tour guide met us at around 6:45 AM. This was hard with teenagers but was able to pull off. Instantly Kaitly J. whisked us off and our magical journey finally started. She guided us through Animal Kingdom, told us were to stand in line, lined up our itinerary for the WHOLE day and told us the best places to eat! It was fabulous having our own insider. We were able to see ALL of the rides and a show by 11:30 AM! We were all blown away! And what was most important because, yes they are not cheap (compared to the Disney tour guides) is the time that I got back with my family! That was priceless! She was busy working on our app arranging our day while I got back precious time and enjoyed seeing my boys smile! I could have cried. She was like a party planner for the day and all we got to do is sit back and enjoy the ride. I would highly recommend! The parks and onsite hotels was crazy expensive, so stay offsite and bring your own frozen bottles of water and small snacks. Saving money there, you will more than enough to afford this tour. Thank you again Royal Family Tours and Kaitly J for making our experience so worth it!
Thank you so much for sharing your experience! See you real soon!
Fantastic experience: Beyond expectations! Nathan was brilliant. Our age range was granny down to Benjamin 9. He was so helpful and enthusiastic. From carrying our bags to escorting us to restrooms finding a lunch place with indoor seating and of course getting us to front of Qs. Couldn’t recommend more highly. We would never have coped without him. I have been in touch for 2+ years- covid meant we couldn’t travel abs we have spoken and messaged during that time. Nothing too much trouble for him. And also Bre who helped us on our first day at Universal. Nathan also took lots of pics. Don’t think twice about booking Royal Family Tours. Amanda
Amanda it was so good so see you! See you real soon!
Fantastic experience: Absolutely amazing experience. We had such a magical time with Royal Family Tours. Our guide made our day easy and we never waited past 10 min for anything. Go Royal Family Tours We will definitely use your service again!!!!!!
Thank you so much for sharing! See you real soon!
Fantastic experience: My family used Royal Family Tours as our tour guide inside Disneys parks. They were absolutely amazing an made our park days so stress-free that we were able to enjoy every moment. Having a VIP tour guide is a necessity. Will definitely use them again for future vacations to Disney.
Danielle thank you!!!
Fantastic experience: Day 1: Magic Kingdom. We booked a tour with Royal Family for Magic Kingdom because we were coming all this way for one day and we wanted to do it right! It was such a great decision! Bre was fantastic and took care of everything from where to meet in the morning and where to park, to grabbing coffee, to getting us on every ride with very little waiting. We could not have done it without her! The best part is that Royal family got us incredible dining reservations. We ate dinner inside the castle! I didn’t even know that was a thing! Memories made forever. Day 2: Universal & Islands of Adventure!! Nathan was fantastic!!!! After our day in Disney having Bre as a guide with Royal Family tours it became clear HOW MUCH WE DIDN’T KNOW!!! Royal Family was able to get us a guide in UNIVERSAL STUDIOS & Islands of Adventure on very short notice! We needed him!!! Nathan made everything a breeze. We did SO MUCH. He got us on every hard to do ride with hardly any waiting and showed us the best tips & tricks. We had a blast!!!
Thank you Stacey!!! see you real soon! :)
Fantastic experience: We had the best day with Royal Family tours. Nate Dike was our guide and he’s a pro in every way. His knowledge of the parks and the genie lighting lanes helped to expedite our the waiting process. It worked perfectly and I didn’t have to work my phone the entire time. Nate did! My wife lost her glasses on a ride and Nate went back and found them while we moved onto the next ride, great customer service. I would highly recommend Royal Family Tours and Nate!!
Rick Thank you for sharing your experience! See you real soon! :)
Fantastic experience: Bre is awesome. She is so nice and made sure we did as much as possible. It made my day so easy. There were very short lines if any at all and no worries about what we should have done differently. I just had to think about if I wanted to ride something or not and what to eat for lunch. The only negative is we went back on our own 2 days later and my 15 nephew said we will never do another park without Bre again. Thanks for a great day
Jennifer Thank you for sharing your experience! See you real soon! :)
Fantastic experience: We had a fantastic time with Sean. We had done Disney one time before and had a horrible experience and wanted to try something different for Hollywood Studios. Not only did we get early entry, Sean was able to get us on Rise of the Resistance first thing and only waited about 20 minutes. He also snagged is slinky dog before the park even opened. Not to mention he help us carry our bags, grabbed is snack, and was just overall a huge help for our family of 4. We had the most magical day and I don't think it would have been at all possible with Sean's helped and knowledge of the park. Thank you again and next time we do Disney we will absolutely use Royal Family Tours again!! Top notch service and worth every penny.
Xochitl thank you so much for taking the time to write us a review! We are so pleased to hear you enjoyed your time with Sean! We are thankful for the opportunity to serve you and your family! See you soon!
Fantastic experience: My family and I had a wonderful time with Bre as our guide at the Magic Kingdom! I have used the Disney VIP service in the past and wasn’t sure if this would be comparable, but Bre exceeded my expectations! She got us into all of the main attractions and roller coasters on our list and more! She was even able to get the dining reservations that we wanted! We had so much fun and will definitely reach out to her and Royal Family Tours again for future visits to Disney and Universal!
Pam thank you so much for taking the time to write us a review! We are so pleased to hear you enjoyed your time with Bre! We are thankful for the opportunity to serve you and your family! Happy New Year!
Fantastic experience: We consider ourselves pretty tech savvy, so the thought of using a VIP guide sounded nice, but not necessary. Boy we’re we wrong! We visited Hollywood Studios on our own and had a miserable experience! 2.5 hour wait for Star Wars and the rest of the day followed suit with hour long waits at each ride. We left the park deflated and frustrated. We immediately went home and started calling Vip services. We were lucky to book with Royal Family Tours and Sean was our guide. He contacted us right away and discussed our expectations. We met him super early to get through security and take transportation to the park. He mentioned that he booked our first ride at 7am, so we were all set. We would have totally forgot to book our first ride if left to do it ourselves! Sean noticed that the monorail line was moving slower than normal so we ran over to the ferry which perfect. We arrived well before the early entry crowd and wove our way to the front of the line. We ended up at the most sought after ride and only had to wait in line 10 minutes. We were able to do 2 more popular rides before the park even opened to the general public. Amazing!! The day continued in similar fashion. Sean would have us text when we stepped on a ride (take pictures of us on the ride) and scout out our next move. Sean felt like a member of our family after the first hour. At one point a parade started and he zoomed over and put our 4yr old on his shoulders to get a perfect view! If it wasn’t for him, we wouldn’t have even knew about the parade. After out 5th ride, the kids wanted frozen lemonade. Sean said no problem! As we got on the next ride, we gave him our cc and he had lemonade waiting for the kids. On to the next ride, never skipping a beat! Overall I think we waited in line 0-25 minutes at each ride max and this was during Christmas! I don’t know how he did it! Around 1pm we had done most of the major rides and we felt like we could do the rest of the day on our own. Boy we’re we wrong! We missed Sean immediately! We had longer wait times and didn’t maximize our day like we had that morning. I highly recommend booking your tour guide for the entire day! I highly recommend these tour guides. It’s well worth the money. They’ve studied these parks and know them inside and out. You won’t even need a map! Also, did I mention that Sean pushed our double stroller through the crowds which we greatly appreciated! Don’t hesitate, just book them!
WOW Jody! Thank you so much for sharing! We are so glad that you had an amazing day!!! Thank you for trusting us! See you soon!
Fantastic experience: Great Experience! I planned this vacation 7 months out and Nathan called me the next day. That's great communication. He asked what our goals were and I relayed the disaster of our last trip. Riding 2 ride all day in Magic Kingdom. What a letdown. So, with a group of 12, I hired 2 guides to take care of the details. It was an early morning, but we got in the park at rope drop for those staying at the resorts. That's an hour earlier than we expected since we weren't. Nathan and Sydney tag teamed us to keep on top of wait times. They managed to get us on all three star wars rides, and others, with no more than a 10-15 minute wait. When the late risers arrived they were met at the front gate by Nathan and brought to the rest of the group as we all converged at our next ride. Again, great experience. Took the stress off of my shoulders and made the day into a great memory for all.
Thank you Jonathan for sharing!!! See you next time! Merry Christmas!
Fantastic experience: Our tour guide, Bre Buxton, was phenomenal! We saw more of the parks in much less time because of her. She helped us squeeze every last drop of magic out of our day at Disney. Highly recommend!
thank so much for sharing Brit! See you soon!
Fantastic experience: Highly recommend this company (especially Bre as a guide!) I used to work for Disney years ago, so I thought I knew my way around the parks, but when we planned a day trip with friends, we decided to go with a guide—just to make sure we maximized our time. And Wow! We saw/did/rode more in that one day than we had in multiple previous visits combined! She completely streamlined our experience… knew exactly how to get on the hard-to-get-on rides, knew when we had to run to make it to the next show, and when to take our breaks and chill. Not only was she awesome with the parks, but she navigated our group with its various personalities and needs well too. I will be using Royal Family’s services (and requesting Bre!) when we plan our next visit!
Thank you Ben and Eve for sharing!!! See you soon!!!
Fantastic experience: My family and I had such an amazing experience with Royal Family Tours. Bre made our time so much more magical and fun than we ever could have fathomed to make it on our own. She’s knowledgeable about the parks and is always 10 steps ahead . My whole family had the best time, and we can’t wait to tour with her and Royal Family Tours again!
Thank you so much Jacki for sharing! See you soon!
Fantastic experience: Could not recommend RFT and specifically Bre higher. We found Bre when searching for a Disney tour and we wanted to try the tour out for one day of our trip. Halfway through the first day we were hooked and we knew we wanted to book her another day. We asked our kids and they were elated at the idea of having her back for another day. She makes the day a blast for the kids AND she takes the pressure of the parents too so you can enjoy your trip. In half a day you can get in everything you want in a park. She knows where to go and how and she can throw in neat information about the park and connect with the kids too. We loved it. Can’t wait for next time. Thanks Bre!
Thank you Ken for sharing!!! See you soon!
Fantastic experience: Sean was our guide at WDW Thanksgiving week and he was marvelous! We will use you folks again and request Sean. Highly recommend!
Paul thank you so much for sharing! thank you for trusting us! see you soon!
Fantastic experience: Our family has been visiting Disney World since 1979 and we are annual passholders. We know our way around the parks but this year we thought we’d try out Royal VIP tours. I had heard good things about this tour company, so we booked our first day with Sean. The intent was to just have someone take care of everything so we could just enjoy the parks. We had such a fantastic day we booked Sean for another park day! Sean contacted us ahead of time to get a plan together and had excellent communication. He helped with dining and organized all our rides flawlessly. With the new Genie + launch, we felt very stressed having to reserve and wake up at 7am every day trying to get the best rides. Sean took care of everything, and he just told us where to go. We will be using them again and highly recommend Royal VIP tour guides.
Brooke thank you so much for choosing Royal Family Tours and thanks for the review! We are so glad you enjoyed your time with Sean!!
Fantastic experience: un muy buen agradable servicio.
Mil gracias!
Fantastic experience: They’re the best, I love all the service, I strongly recommended this company.
Sandra thank you so much for sharing!!! Nos vemos de nuevo pronto aquí en Orlando!
Fantastic experience: Nate & Karina are super professional and friendly. They go above and beyond to give everyone a 5 star experience.
Thank you Kevin for sharing! you are so kind! We love your kids so much!!! see you soon!
Fantastic experience: Nathan is the best! You can tell he genuinely loves people and wants to give them the best experience possible. He is so easy to get along with and great with kids. I would recommend to anyone!
Anna thank you so much for sharing! see you soon :)
Fantastic experience: Muito obrigado pela atenção! Vocês são top! Estávamos em 3 e 2 crianças. Foram super atenciosos, e cuidaram da gente como família! Nota 1000.
Muito Obrigado Marcos!!! aqui nós esperamos por você de novo!!
Fantastic experience: Una experiencia muy agradable por el trato que dan al turista ,además se nota el profesionalismo y su constante deseo de satisfacer a quienes tomamos el servicio . Volveré en otra oportunidad a buscar a Royal family tours .
Muchas gracias Jaime por compartir tu experiencia! Los esperamos por aquí pronto!
Fantastic experience: I can’t recommend Gio enough! He made my kids first visit to Disney truly magical! Gio was able to get us on all the top rides and all our favorites quickly and efficiently. He was very thorough and planned a lot out with respect to our needs and wants prior to arriving and had a wonderful and fun attitude the whole time. He was a pleasure to hang with all day! We can’t wait to come back and there’s no way we would do it without Gio!
Melissa thank you so much for sharing your experience!! Thank you for trusting us! See you soon!!!
Fantastic experience: Royal Family Tours es la mejor compañía para VIP Tours! Nos organizaron todo, cada detalle, quedamos súper felices!!!! No volvemos a Disney y Universal sin ellos!!! Gracias chicos!!!
Muchas gracias Nena!!! Fue un placer servirles! Aquí estaremos para cuando regresen! Un abrazo!
Fantastic experience: This visit to Disneyland was amazing, Nathan make our stay wonderful, he is very cool and kindly, is the greatest guide... thank you very much!
Thank you so much Caro! So happy to help!! See you soon in Disneyworld!!!
Fantastic experience: Wow, we have been in disney many times, but this last with RFT was outstanding, Nathan is amazing guide! unbelievable skills to get fast access to all attractions!!! (My kids called him Canelo LoL) Thank you very much, see you again soon!!!
Thank you so much Raul! See you soon in Disneyworld!!!
Fantastic experience: We hired Nathan and Sean for 6 hours (ended up extending to 8) for our group of 14 and they did not disappoint!! We weren’t really sure what to expect but their services REALLY helped us enjoy our day stress free and we got so much done! After pretty frustrating and unsuccessful days at Epcot and Animal Kingdom we really wanted a tour guide to help make our day efficient and fun and that’s exactly what they delivered! Even just having someone there to stay with our 4 strollers while we enjoyed the rides was so convenient! If you’re considering booking don’t think twice, worth every penny! We will without a doubt be using them for our next visit to Disney :)
Jessica thank you so much for sharing your experience!! Esperamos verlos pronto!!!! Saludos!
Fantastic experience: Royal Family Tours and specifically Nathan make a potentially fraught situation (lines, heat, hours, crowds, navigation, meltdowns) beyond magical. Buyer beware: once you do Disney (or other parks) with these guys, you won't be able to go it alone ever again. Nathan has guided us twice now, and we recommend him to all our friends.
Hi Peter, Thank you for being one of our very favorite families!! You guys are the best!!!
Fantastic experience: From the minute we started working with Royal Family VIP Tours we knew we had made the right choice. Nathan began planning our trip with us weeks before we left. He helped with reservations to character dining that we were not able to book on our own. He took copious notes on what experiences were important to us at Magic Kingdom, and made sure they all happened. While other families were waiting in line for hours, Nathan worked his magic to let us wait only 15-20 minutes per ride. We moved quickly from ride to ride and experienced everything on our list in one day! We were so impressed with Nathan, that within the first hour at Magic Kingdom with him, we asked if he would be our guide at Hollywood Studios as well. Nathan did not disappoint! We even managed to ride Rise of the Resistance, build a light saber at Savi's workshop and enjoy drinks at Oga's Cantina! We were a challenging group with 4 adults, a 17 year old, a 7 year old and a 2 year old. Nathan was personable, professional and punctual! He carried bags, pushed our stroller, rode rides to take our pictures, provided ponchos in the rain and made us feel like family. Hats off to Royal Family for making our Disney experience the best possible one! We would recommend Nathan 110%! - Janet & Ashley
Thank you so much for the review Janet and Ashley!! We are so glad you enjoyed your time with Nathan! Thank you for choosing Royal Family Tours!!
Fantastic experience: We had a wonderful trip with Nathan and Bre as our guides while we were at Disney. Would highly recommend using them and would never consider going back without them!
Thank you so much for leaving a review Susan! Thank you for choosing Royal Family Tours!
Fantastic experience: We had such a great time at Universal Islands of Adventure/Studios! Bre was our guide and we couldn’t have been more happy with her knowledge of the parks and best times to ride. Her friendliness and overall love of Orlando made the day a lot of fun! Make sure you ride the Velocicoaster, it’s hands down one of the best coasters I have ridden! The water rides are a must for the whole family! Get there early and enjoy everything the park has to offer. I will definitely be booking Royal Family Tours for our next Orlando adventure!!!
Thanks so much for your review! We are so glad to hear you enjoyed your time with Bre! Thanks for choosing Royal Family Tours!!
Fantastic experience: We had a wonderful experience with our tour guide, Nathan, for Hollywood Studios. He is a wealth of information which not only is interesting but helpful for navigating the parks. He made sure that our day ran perfectly and truly made my son's birthday beyond memorable. I could not have asked for a better person who is considerate, knowledgeable and passionate about helping people have a wonderful memory! Thank you!!
Thank you so much Dee! We are so glad to hear you enjoyed your time and Nathan was able to make your son's birthday memorable! Thanks for choosing Royal Family Tours!!
Fantastic experience: We had a such a wonderful time with Royal Family Tours! I always like to get the most out of going to a Theme Park - I want to see and do everything in one day but usually that’s not possible for a place of Epcot’s size! Nathan made that possible! We were not only able to see and do everything that we wanted to, but we were also able to beat the crowds and have fun the whole way through! Nathan and Karina are such good time too - we had a lot of laughs and great conversation! It definitely made for a fun, hassle-free and relaxing experience! Would highly recommend!!
Kim thank you for sharing your experience! it was great showing you the most magical place on earth!
Fantastic experience: I am so glad that we hired Royal Family Tours for our trip to Epcot yesterday. I am usually the planner and admin of the family and decided to hired Nathan and Karina for a private tour. So glad I did! Nathan and Karina took care of us before we were at the park, kept in touch with us making sure we got everything we need before the day at the park. When we arrived Nathan was already in front us in line, and had a plan already on where to go first. The ride times were not long at all.. but I think the most amazing part of our trip at Epcot was that I could relax and don't think about planning and just follow Nathan and Karina it was so worth the price. Nathan and Karina are funny, super cool, fun and kind.We had such a memorable time and had so much fun. Will definitely recommend to my friends and family and use them again for our future trips to Disney in Orlando.
Thank you for sharing your experience! you guys are amazing! thanks again for choosing Royal Family Tours!
Fantastic experience: We did a tour at SeaWorld with Nathan and it was great! He was fun and knew all the right places to be and when to be there for the shortest lines/ make the most of our time there. I highly recommend him next time you think about going to one of the parks!
Nae You guys were so great! Thank you for letting us show you around SeaWorld! SO enjoyed having you and thanks for choosing Royal Family Tours! see you next time!
Fantastic experience: Nathan was terrific. He seemed to have an uncanny knack (but really, it was probably just extensive experience) for where to be when, and we never spent any more than 5 minutes in a line. He knew all the best exhibits and rides, but most importantly, he knew when to be there and when to avoid them. He checked in with us beforehand, and met us in the line when we arrived. He was easygoing, flexible to our wishes, and great with kids without being condescending to them. Our kids loved him. When it was done, I found myself wishing I could just hang out with him, he was that cool. This is well worth the price!
Thank you Gordon for sharing your experience with other travelers! we were so glad to meet you and a big thanks to you and your whole family!!!
Fantastic experience: I would highly recommend Royal Family Tours. I found them through a friend and I'm not sure I can ever do a theme park again without them. I booked my tickets separately from them and was having issues, so Nathan helped me sort it out. He checked on me several times before the scheduled day. The day of the event he arrived and waited in line for us so when we arrived we had a very short wait. He had several things planned for us that he thought we would like and always gave us the option to do that or something else. He kept us on track and let us know when we would need to be where in order to not be late. After the Orca show that he suggested, we went on a rafting ride and only waited 5 minutes. When we got off the ride, it was a 45 minute wait. He knows when to be where and I didn't have to plan or think about what to do next. If we hadn't hired him, we would have spent our day wandering around trying to figure out what to do next. He helped us utilize our time efficiently so we made the most out of our day. He even went on the rides with us! The kids loved him!!! If you are on the fence about whether or not it's worth it, it is 110% worth every penny. I will use him again next time for sure.
You all were so great! Thank you for letting us show you around SeaWorld! SO enjoyed having you and thanks for choosing Royal Family Tours!
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