
Audley Travel

Information about Audley Travel
02114, Boston
Opening hours
- sunday: 10h-18h
- monday: 9h-20h
- tuesday: 9h-20h
- wednesday: 9h-20h
- thursday: 9h-20h
- friday: 9h-17h
- saturday: 10h-18h
We’re experts in individually designed travel, creating meaningful experiences in more than 80 destinations across all seven continents. We’ve spent nearly 30 years building trips around what you want to see and how you want to feel, where every aspect is yours to define. We’ll put you in the hands of a dedicated destination specialist, someone who knows because they’ve been there. They’ll plan your trip down to the finest detail, choosing experiences that speak to your passions, and pairing you with local guides who are top of their field. We know that the best way to see the world is your own.
Our comment from TraTraTravel about Audley Travel:
Audley Travel is renowned for creating personalized and unforgettable travel experiences around the globe. With dedicated specialists for each destination, clients always receive tailored itineraries that reflect their interests and preferences. Customers have praised the company's exceptional service, as seen in numerous reviews highlighting the attention to detail and the expertise of agents like Tamatha and Eric. Many travelers noted how smoothly their trips were orchestrated, from seamless transportation to exquisite accommodations.
What Customers Love:
- Expert and dedicated travel specialists who listen to personal preferences.
- Meticulously crafted itineraries that include unique cultural experiences.
- Outstanding communication before, during, and after the trip.
- Top-notch accommodations and local guides enhancing the travel experience.
- Flexibility to adapt plans as needed, ensuring a stress-free journey.
Areas for Improvement:
- Some clients reported inconsistencies in communication and details during planning.
- A few experiences indicated room for improvement in logistical arrangements.
Despite the occasional hiccup, repeat travelers express a strong willingness to depend on Audley for their future adventures, reiterating the effectiveness of their personalized services and the exceptional memories created.
Audley Travel: Reviews
Fantastic experience: Tamatha planned our Japan/South Korea trip from beginning to end, and it was AMAZING! It was everything we hoped it would be. We discovered many new places and things, and we learned so much about the culture of these countries. We will be booking with Audley again and asking specifically for Tamatha - highly recommended!
Dear Jen,
Thank you for taking the time to leave such a glowing review! We're thrilled to hear that you had an amazing trip to Japan & South Korea planned by Tamantha. We are especially happy to know that your trip was rich with culture and new experiences.
We have shared your kind words with Tamatha and her manager. Thank you, Jen, for choosing Audley and we hope to help you plan your next adventure!
Warm regards,
Audley Travel US
Fantastic experience: My mom and I just finished a bucket list adventure in Australia (her gift to me for a Big Number Birthday ;) and celebrating her birthday as well), coordinated by David LaPointe and his team of experts on the ground in Oz. We had a lot of particulars for him to handle in our two-week trip — from mobility issues (I can hike and snorkel, she can't walk quickly or without assistance) to international and domestic flights (9 flights in 18 days!). We had a WONDERFUL time!!! To start, David was right on top of everything, and it was amazing having multiple opportunities for emails, phone calls and video chats before we left, to make sure we knew what to expect and when we had to get things done (like our Australian visas via app). Although there were a few activities my mom had to modify or sit out, we pretty much knew when to expect them - and she had said she was okay with that from time to time, if it meant that I could do something amazing (like snorkeling the Great Barrier Reef while she sat on the catamaran or went out on the glass-bottomed boat). Our whole trip flowed seamlessly: we always knew exactly what came next, who was picking us up, who to call if we hit a snag, and what time we had to be ready to go. We even had one full day built in with nothing planned - and it was the perfect timing for a breather (and it was also in accommodations with a pool, kitchenette and washer/dryer!). The only small snafu was when we were scheduled for a tour at 2PM after getting in on a flight landing at 1:40 (no one on the team noticed the tight - okay, IMPOSSIBLE - connection) - but, fortunately, the tour company has an outpost at that resort, knew we hadn't made the tour, and were able to put us on the same tour the next day at the same time. Best of all, my mom and I made some irreplaceable memories together - full of things she was able to do and not feel like she was keeping a huge group of people back. Mobility issue-friendly tour of the Sydney Opera House? Tour of the Blue Mountains AND meeting a koala and a wallaby? Seeing sunrise AND sunset at Uluru? Visiting the rainforest AND the reef? Catching the "penguin parade" on Phillip Island? Oh yes, all of that and then some. Big props to Audley (and specifically David) for putting it together. I guarantee you, if you are clear with them on what you need and what you do and don't want (no driving ATVs for us, thanks!), you'll wind up with an incredible tour, vacation, or once-in-a-lifetime, check-it-off-the-bucket-list adventure. <3
Hi Shannon,
Thank you for taking the time to write such a wonderful review about your experience with us! We are so happy to hear that you had an amazing time on this bucket list adventure. It's so nice to hear that you truly benefited from David's expertise, attention to detail, and care for your requirements. We really appreciate you putting your trust in Audley, and we are so glad that it turned out to be as amazing as promised.
Best,
Audley Travel US
Fantastic experience: Our recent family trip to Spain, which included two adults and three children aged 18, 13, and 10, organized through Audley was truly remarkable. This was our first experience with Audley, and we were thoroughly impressed by every aspect, from the seamless transportation and the expertise and personalities of the tour guides to the quality of the accommodations and the overall experience. The only bummer is that it’s raised the bar for our future family vacations. Now it's going to be tough to top this one!
Dear Stephanie,
Thank you for your lovely review! We are so happy to hear you and your family had an amazing trip to Spain.
We hope you choose to travel with us again soon and we can help create more memorable experiences for your family!
Warm regards,
Audley Travel US
Positive experience: Not great Great communication and we leave in 3 weeks. Just Sayin
Hi Laura,
Thank you for sharing your feedback. We’re very sorry to hear that your experience so far has not met expectations. This does not reflect the high standard of service that Audley is known for.
A member of our Client Experience team will contact you today so we can discuss your feedback in more detail.
We hope to restore your trust in Audley and look forward to speaking with you.
Warm regards,
Audley Travel US
Fantastic experience: Such a wonderful trip to Borneo through Audley! This was our first time using Audley and we loved it. Our travel consultant, Alix, designed an itinerary perfectly suited to our needs. Audley made sure every detail was looked after and it was first class. The hotels, guides and activities were great. Alix made sure we had plenty of opportunities to see wildlife during our visit and we came home with very full cameras -- orangutan, monkeys, crocodiles, elephants, rhino hornbills and many more. At Alix's recommendation, we added on stops to Singapore and Kuala Lumpur on the front/back ends and loved both. Highly recommend!
Dear Diana,
Thank you for such a lovely 5 star review of your trip! We're absolutely thrilled to hear that you had a wonderful time in Borneo and that the hotel, guides, and activities lived up to your expectations! We're especially glad that you had the chance to experience the incredible wildlife that Borneo has to offer.
We have shared your kind words with Alix and her manager. We truly appreciate your feedback and for you to take the time to share it. We look forward to helping you plan another unforgettable trip in the future!
Warm regards,
Audley Travel US
Fantastic experience: We just returned from the most incredible trip to Sicily, and we owe it all to our phenomenal travel agent, Alix! Every detail of our itinerary was meticulously crafted to perfection. Alix M. understood exactly what kind of experience we were hoping for, and then delivered beyond our wildest expectations. The accommodations she selected were charming, perfectly located, and truly felt like a home away from home. The tours and excursions were thoughtfully chosen, giving us an authentic taste of Sicilian culture, history, and breathtaking landscapes. We explored ancient ruins, savored delicious local cuisine, and relaxed on stunning beaches – all seamlessly arranged. We particularly loved our time exploring the vibrant streets of Palermo, the historical beauty of Cefalù, and the awe-inspiring Valley of the Temples in Agrigento. We cannot recommend Alix M. highly enough!
Dear John,
Thank you so much for taking the time to leave such a wonderful review of your trip to Sicily! It truly means a lot to hear that you enjoyed all the trip had to offer from the stunning landscapes and rich Sicilian culture to the accommodations and experiences along the way. What a memorable adventure!
We have passed along your kind words with Alix and her manager and know they will be delighted to hear your feedback! Thank you again for choosing Audley, John, and we hope to have the opportunity to plan with you again in the future.
Warm regards,
Audley Travel US
Fantastic experience: Archaeologist's Dream – 2025 Egypt (Giza-Abu Simbel) *May 15-25th* Elite Boutique Hotel next to the pyramids Excellent service and rebranded within the first few moments to Mustafa and Fatima. We felt safe the whole time in every place. The guides were both knowledgeable and determined to provide the best experience possible as intuitive hosts. We felt the culture of service and compassion throughout our time traveling upriver from Cairo to Abu Simbel. I was personally blown away by the detailed explanations of the reliefs and descriptions of the countless artisan designed story panels and sculptures throughout the entire experience and fell in love with all the spirits and living people we encountered. While in Giza, Abdel the Egyptologist and our driver Muhamed were absolutely amazing. I specifically enjoyed riding the streets of Cairo and being in awe of the intricacies of daily travel here. Pedestrian games of “Frogger” was the best approximation provided by one of our reps that played out for us on a real-life stage. The sheer depth of culture here astonishes all who traverse the limitless thresholds within the city streets, temples, and tombs alike. Abdel’s depth of knowledge encompasses millennia of human culture and through him around each turn, all statues had a story to tell regardless of their inclusion in the official itinerary. It seemed that the magic would not cease no matter the length of time spent immersed amongst the friendly, courageous, strong, and resilient people. Transitioning to Luxor was like a dream for me complete with jasmine flowers presented as gifts from my lovely new friend Aya whilst enjoying the Nile bank view of the valley of the kings, queens, and nobles. As someone who gifts flowers often everywhere, the gift of appreciation and love overwhelmed. Our amazing guides Nermeen Milad and Abanoub in Luxor provided a rich experience and their awareness of our needs continued the great service we had come to know and love. I specifically enjoyed their joyful appreciation of my personality out of the many gifts bestowed. The amazing Luxor portion of this adventure was a tough one to leave behind, but the transport by road to Aswan was possibly my most favorite part of the entire experience. I love to immerse myself in cultures and this 5-hour/several stop trip really allowed for the feeling you want as you witness the day-to-day activities of the locals for miles in various landscapes and population zones. It may seem funny or even silly, but I loved the 335 or so speed humps along that part of the trip as that afforded the true feeling of an archeologist adventure experience. Arriving in Aswan, we were immediately greeted by our resort hotel Movenpick shining like a jewel on an island in the center of the Nile. The travel shifted to small boat only for the remaining few days to my amazement and surprise. The views during this leg of the journey were exquisite and overwhelming to a degree I had not felt previously. Our guide Nesreen really was a jewel herself and her rich knowledge and lifelong devotion to this area was immediately noticeable. Her heart and knowledge opened doors to some intense healing that I desperately needed and I felt immediately like family. Leaving Aswan was almost impossible, but we were whisked away to a series of flights that allowed us to visit my favorite temple of the entire itinerary in Abu Simbel. Nefertari and her temple filled me with an overwhelming sense of love, honor, and respect that has lasted months and seems to grow with each day instead of diminishing. Leaving again was painful as I fell in love while in Egypt with the river and culture. The experience left an indelible mark that will last my entire life and those with whom I share the stories and culminated in a reset of my entire system mind, body, spirit. Please do not hesitate to trust Emico and Audley for all your travel needs in the future, Thank you Audley! Hector delCampo
Dear Hector,
Thank you so much for taking the time to share such a heartfelt review. It’s clear that your experience was not only rich in history and discovery, but also deeply personal and transformative. We’re so pleased to hear that your guides throughout Egypt made such a meaningful impact on your trip. We’ll be sure to share your kind words with our local team!
We're really glad we could be part of your journey, and truly appreciate your recommendation. We hope to help you plan your next adventure soon!
Warm Regards,
Audley Travel US
Fantastic experience: My 11 member family just got back from an amazing trip to Siciy that was perfectly coordinated by Alix Macaluso at Audley travel. The trip invloved 4 branches of the family all coming from different parts of the NE. We all were coming and going on different flights out of different airports and then spending 10 days in 4 cities with guided tour at each location. We clearly needed help planning it as there was no way on earth we could have pulled it all toghether on our own. Alix handled it all perfectly and the trip went off without a hitch. We could not have been more happy and will use Alix and Audley again for sure.
Dear Andrew,
Thank you so much for taking the time to share your 5 star review! Wow! We are over the moon to hear that your Country Specialist Alix was able to seamlessly coordinate such a memorable trip to Italy for you and your family. It's wonderful to know that your family could all come together in 4 different cities and enjoy your time to the fullest.
We have shared your lovely review with Alix and her manager. Thank you again, Andrew, and we hope to have the opportunity to plan another adventure with you soon!
Warm regards,
Audley Travel US
Fantastic experience: Kristina customized our itinerary so perfectly. Our trip went smooth as butter, did not encounter any problems. We booked kind of last minute (only a few months before take off) and Im surprised at how great all the hotels we stayed at were on such short notice. She booked us perfectly near all the subways and scenic areas. Everything was mostly walkable. We very much enjoyed our experience. So much so, that we already scheduled another consultation with Kristina to go back to Japan. Would highly recommend Audley for traveling services! Thank you Kristina!
Hi Jessica,
Thank you for your kind words. We love to hear that your itinerary was perfectly customized to you, as this is our goal for every client traveling with us. To know that Kristina was able to provide such wonderful service, especially on short notice, is something we take great pride in and we will absolutely be passing your feedback along to her.
It's wonderful that this trip went so well that you're already working on another trip back to Japan with Kristina. We're so happy that you had a great experience and cannot wait to hear how your next trip goes!
Best wishes,
Audley Travel US
Fantastic experience: Our Maldives trip was great. Tesia did an excellent job of helping us organize a perfect experience, We would endorse Audley enthusiastically for travel,
Dear George,
Thank you for taking the time to share your 5 star review! We are delighted to hear that you had such a great trip to the Maldives! We have shared your kind words with Tesia and her manager. Thank you for choosing Audley, and we hope to have the opportunity to plan another adventure with you in the future!
Warm regards,
Audley Travel US
Fantastic experience: We've used Audley for two trips so far, and are thrilled with their services. Ana Baratta da Costa planned an amazing trip to Peru for us. Highly recommend!
Hi Laurie,
Thank you for taking the time to share your kind review. We're delighted to hear that you enjoyed working with Ana to plan your trip.
We're so happy to know that this was your second trip with Audley and we look forward to helping plan your third adventure.
Best wishes,
Audley Travel US
Fantastic experience: We really enjoyed working with Audley Travel and our trip planner Sara Dion. She really understood what we were looking for. We started planning late and never would have got our trip together that easy. She picked great hotels. Booked hotels, ferries and castles and arranged tickets. It was a trip of a lifetime. Thank you.
Hi Janice,
Thank you for sharing your wonderful feedback! We're so delighted to hear how much you enjoyed your journey with us to Scotland. It's rewarding to know that Sara was able to craft an itinerary that not only reflected your interests but also delivered such a seamless and memorable experience.
We look forward to the opportunity to help you plan your next adventure, wherever you decide to go next!
Best wishes,
Audley Travel US
Fantastic experience: Many thanks to Natasha Khan for understanding the pace and experiences we were looking for—our two weeks in Thailand were the perfect balance of relaxing and exciting. The local guides were all wonderful too.
Dear Liz,
Thank you for your lovely review! We're so glad to hear your Thailand trip was the perfect mix of relaxation and adventure. Natasha will be delighted to know she helped craft such a memorable experience, and we're thrilled to hear our local guides were wonderful.
We truly appreciate you traveling with us and hope to plan another amazing journey for you soon!
Warm Regards,
Audley Travel US
Fantastic experience: Just completed my first trip with Audley to Bali and Java. I chose Audley because I really liked the interview method of their regional travel expert Alix Macaluso. Besides having a ton of regional knowledge, she asked the right questions to gather interests in order to put together a fantastic custom itinerary for us. Audley's local partners in Bali and Java were great and we felt well cared for throughout the experience. I also liked our itinerary because it had the right balance of pre-planned activity with self-directed activity which allowed us to choose certain museums and restaurants. As a self proclaimed foodie the itinerary allowed me time to book several fabulous restaurants. I've also booked three additional trips with Audley and I am looking forward to all of them!
Hi Michael,
We're so happy to hear that the trip delivered by Alix was just the right blend of planned activities and time on your own to book your own experiences! We'll be sure to share your positive feedback about your experience working with Alix with her and her manager. We appreciate your loyalty to Audley and look forward to hearing about your other upcoming trips with us!
Best,
Audley Travel US
Fantastic experience: Our honeymoon to South Africa, planned with Audley Travel, was hands down one of the best trips we’ve ever taken—and we owe that to Thora, our amazing specialist. From the start, she really listened to what we wanted: a mix of adventure and downtime, with some dietary restrictions thrown into the mix. She nailed it. Every part of our trip—from the smooth airport pickups to the thoughtful accommodations to the tours and experiences—was taken care of with so much attention to detail that we didn’t have to worry about a thing. It felt like every moment was tailored just for us. Thora didn’t just put together an itinerary—she helped create memories that we’ll be talking about for years. You could tell she genuinely cared about making this special for us, and we’re so grateful for her guidance throughout the whole process. If you’re thinking about a trip to South Africa, do yourself a favor and reach out to Audley—and ask for Thora!
Hi Deep,
We're thrilled to hear that this South Africa trip was one of the best trips you've ever taken! Knowing that Thora put so much thought and care into this trip for you and provided an itinerary filled with amazing experiences that you truly enjoyed is so important to us. It's wonderful to know that this was a truly memorable trip for you and we will be passing this feedback along to Thora.
Thank you for sharing your kind words, and we would be overjoyed to help you plan another incredible adventure in the future!
Best wishes,
Audley Travel US
Fantastic experience: Another amazing custom family vacation in the books with the assistance of Eric Carnes at Audley Travel! We love that each trip we've taken with the help of a country specialist at Audley is carefully planned down to every detail, easily accessible on the Audley app. Working with Audley has become virtually effortless as they are able to reference past trips to see our family interests when building the next adventure. We absolutely love cultural food tours, historical tours with one-on-one guides, and anything related to boating (sunset sails, island hopping & cave tours etc.). So many beautiful memories have been created abroad with the help of Audley. We truly enjoyed the passion that Eric brought to the table when building our itinerary for Portugal and hope to work with him again, perhaps on a getaway to Greece in the future!
Hi April,
Thank you for taking the time to share such positive feedback about your experience with us! We are so honored to be a part of helping you and your family create those beautiful memories. Sounds like everything Eric planned was just what you were looking for. We would be more than happy to help plan something for Greece or elsewhere in the future!
Best,
Audley Travel US
Fantastic experience: My husband and I have used Audley three times over the last ten years (Peru, Croatia and Thailand), and have always had a fantastic experience. We just returned from our 14 day trip to Thailand with our three children and we had the time of our lives! It was so well thought out, and every transition was so seamless. Each accommodation was incredible, and the service was outstanding. Even the long car ride from Chiang Mai to Golden Triangle felt like a luxury, with a well-stocked van with wifi and plenty of stops. We loved getting such a wide range of cities and experiences throughout the trip- it felt like we covered a lot of ground. Everything about each resort was first class, from check in to checkout. The accommodations they chose were perfect for our family- we loved the activities (especially Thai boxing in Ko Samui, which we all tried!) the kids LOVED kids club and made new friends there, and we took advantage of the pool, the spa and the gym and tennis courts as well. Golden Triangle Anantara especially was a once in a lifetime experience, getting to enjoy the elephant sanctuary. The room was beautiful and the jungle bubble was truly incredible. We will never forget that. As usual, all of the guides were so interesting and informative, and we loved having some insight from a local into each place. I truly feel like I learned so much on this trip- everything from the Buddhist religion, to the opium industry, to the coffee industry, to the unusual fruit, to the local customs. That's always one of my favorite things about traveling with Audley, is the cultural experiences that really make you feel like a traveler, not a tourist. We recommend Audley to all of our family + friends!
Dear Kristen,
We are thrilled to hear that your family had an incredible trip to Thailand! We take pride in ensuring our itineraries flow seamlessly, and we are so happy that our services benefitted you and your family on this adventure.
Thank you for choosing Audley once more to plan your family vacation. We look forward to planning your next trip!
Warm regards,
Audley Travel US
Negative experience: Warning: Consider Alternatives to Audley Travel I rarely leave reviews, but I feel compelled to share my experience with Audley Travel to forewarn others. My friend and I, residing in different states, sought a travel agency to simplify our trip planning. Unfortunately, Audley caused us significantly more work and frustration, both during planning and the trip itself, despite the premium cost. Key Issues Encountered: ~Poor Communication & Lack of Personalization: ~Inconsistent and delayed responses from our assigned travel advisor. ~Difficulty in establishing that we were two independent travelers, not a couple; Audley insisted on communicating only through one "contact person," creating unnecessary relay work. ~Our original advisor left and was replaced, as noted by other reviewers. ~Basic preferences were overlooked (e.g., booking us a double kayak instead of two singles, an E-bike tour with wine despite our non-drinking preference, and accommodations an hour away from our chosen destination without consultation). ~Lack of detailed information provided in advance for activities, preventing proper preparation. Flawed Itinerary & Planning Process: ~Access to the final itinerary was delayed until "a few months" before departure, hindering pre-trip review. ~The received itinerary contained significant errors: incorrect names on flights, hotels exceeding our requested comfort level, and unrequested activities. Subpar Transportation Services: ~Car service drivers were often unfamiliar with their vehicles, leading to unsafe driving (e.g., looking at onboard computers instead of the road, erratic speeds). ~Inability to communicate discomfort due to language barriers and driver behavior (loud radio, extreme climate control). ~We were once dropped off at the wrong hotel in the wrong city. ~Our return airport transfer was scheduled excessively early (3 AM pickup for a 30-minute drive to an airport that wasn't open for hours), resulting in prolonged waits. Impractical "Final" Itinerary Binder: ~Audley provides an elaborate, marketing-heavy binder that is impractical for travel. ~Information (flights, hotels, activities) was fragmented across sections, requiring us to manually sort and collate pages. ~Included irrelevant restaurant recommendations hours away from our lodging, while lacking local options. ~Even the "final" printed copy contained uncorrected mistakes. In summary, my experience with Audley Travel was one of extensive self-management and avoidable frustrations. I strongly recommend exploring other options or planning your trip independently to save both time and money.
Hi Sonya,
Thank you for taking the time to provide us with your feedback about your recent experience with us. We are sorry to hear about the issues you encountered. We have taken a look and confirmed that a manager from our Sales team reached out to you directly on May 28th after collecting feedback on a call with your travel companion. Our sales team manager offered you the opportunity to discuss any anything further, but did not hear back. In addition, a member of our Client Experience team reached out to you directly on June 19th in an attempt to review the details of your complaints and reach a resolution but we understand you did not wish to connect to discuss further. If anything should change, please do not hesitate to reach out to the Client Experience team.
Best,
Audley Travel US
Fantastic experience: I am writing to highly recommend Eric Carnes of Audley Travel for his exceptional service and expertise in planning our recent trip to Portugal. From our very first conversation, Eric demonstrated a deep knowledge of the region and a genuine commitment to creating a personalized, seamless experience. Every detail of our trip - from flights and accommodations to private tours - was thoughtfully curated and executed flawlessly. One of the many highlights was a private guided wine tour & lunch in the Douro Valley, which we would never have discovered without Eric's insider knowledge. I would not hesitate to use Eric's services again and wholeheartedly recommend Audley Travel. Sincerely, Cynthia Scott
Hi Cynthia,
We are so pleased to hear your positive feedback about working with us for your recent trip to Portugal! Our goal is always to ensure our clients are experiencing the benefit of our specialist's country-specific knowledge and top-notch service, so it's great to see your kind words about Eric's commitment to creating such a wonderful trip for you.
We will be sure to share your comments with him and with his manager. We will be here whenever you're ready to plan you're next trip!
Best,
Audley Travel US
Fantastic experience: Audley Travel was amazing from start to finish. Our trip came together quickly. We knew that we wanted to go to S Africa and experience a safari and all that the area had to offer. Our South African specialist, Thora, shared her first-hand experiences and helped shape a trip that balanced time, costs, and off-the-chart sites and adventures. We typically put together our own travel plans, but heading to South Africa was beyond our comfort range. With the help of Audley, we ended up seeing Cape Town, went on safari in Thorny Bush Preserve, and then on to Victoria Falls, Zimbabwe. We encountered no issues on this trip!!! People picked us up when needed, flights were great, and the food and hotels were fabulous. Although there were zero issues, we felt very glad that there was a team available to help us if the need arose.
Dear Denise,
It sounds like you had an incredible trip! We are so glad our services, and Thora's expertise, helped you have a seamless experience.
We will be sure to relay your kind words and positive feedback to Thora! We hope you choose to travel with us again in the future.
Warm Regards,
Audley Travel US
Fantastic experience: South Africa - Cape Town & Safari May 2025 Family Trip that was just amazing. Itinerary and accommodations were outstanding thanks to Thora Taylor at Audley Travel. Stayed at the Victoria & Alfred Hotel in Cape Town. Centrally located, large clean rooms, nice breakfast set up. Visited the Winelands, Table Mountain, Robben Island, Cape Peninsula. Many great restaurants. The safari setting was at the Timbavati Game Reserve, with lodging at Geiger's Camp. Referred to as a camp it is far from a rustic outpost. It consists of 5 very nice rooms/suites that include outdoor showers along with a private deck. There is also an Infiniti pool located on the main deck of the facility. The food and drink were fantastic. The staff could not have been nicer. Early and late afternoon drives out into the bush. Our guide and spotter Rudolf and Lot were the best! In between relaxed, read, played card games All of the above were recommended by Thora Taylor and Audley Travel.
Hi Tyler,
Thank you for taking the time to share your feedback. It's wonderful to hear that you had such a fantastic experience, and that Thora's expertise played such a key role in bringing your trip to life. We're especially glad that you felt supported throughout the entire planning process, as clear and consistent communication is what we value.
We're also thrilled that your accommodations exceeded your expectations and that you enjoyed your safari, especially your time with the guide and spotter, who clearly made a lasting impression.
Your kind words are exactly why we're so passionate about creating thoughtful and personalized travel experiences. We'd love to help with your next adventure when the time comes!
Best wishes,
Audley Travel US
Fantastic experience: Had an amazing trip to Japan thanks to Audley Travel and our rep, Adam Falk. He took time to listen to our requests, what interests we had, what we hoped to take out of this holiday. Everything was beyond what we imagined, hotels were perfect and in good locations, the guides he had set up along the way provided information we never would have known if we did this completely on our own. The itinerary fit us perfect, from big city to small towns, gardens and temples. This is our second holiday with Audley, completely satisfied with the planning and service they provide, their reps are very knowledgeable, will definitely use again for future travels.
Hi Cheri,
Thanks so much for your lovely review! We're thrilled to hear you had such a great time in Japan and that Adam was able to help plan a trip that really matched what you were looking for.
It’s great to know the hotels, guides, and itinerary all came together so well—and even better that this was your second trip with us!
We really appreciate your kind words and can’t wait to help you plan your next adventure.
Best regards,
Audley Travel US
Fantastic experience: We used Audley for our honeymoon, and the entire trip was amazing, above and beyond expectations. All the conversations we had with our travel agent, Adam, were so helpful and informative, and I feel like he really got to know us and what we wanted out of the trip. When we saw the final itinerary, it was PERFECT - just the right combination of everything that we'd asked for, and a few special additions that gave the trip some SPARKLE! Adam's abundant knowledge about Japan, his friendly nature, and his thoughtful planning made us feel like we really got the royal treatment. And all that preparation he did made the trip itself feel effortless - we could just enjoy and explore, with the knowledge that everything had been taken care of. The worst part of our trip was when it ended!! From hotels, to restaurants, to cool shops, to local tour guides and experiences, to amazing views of nature, we had an unforgettable experience everywhere we went. Thank you!!!
Hi Lauren,
Thank you so much for taking the time to leave such a thoughtful review! We're thrilled to hear that your honeymoon exceeded your expectations and that Adam was able to make it such a memorable experience for you. It’s wonderful to know that his insights into Japan and the tailored itinerary really made a difference.
We look forward to helping you plan your next adventure!
Kind regards,
Audley Travel US
Fantastic experience: I can't say enough about our trip to Japan planned by Tamatha Frederick at Audley Travel. She listened carefully to what we wanted and came up with a plan that checked off all the boxes. Our stays at Tokyo, Matsumoto, Kaga Onsen, and Kyoto combined local-tour guides with time for us to explore on our own. We visited important not-to-be-missed places in Tokyo and Kyoto, but also were escorted to out-of-the-way spots that we never would have found on our own. Highlights were kintsugi (mending broken ceramics with gold) and a morning tour of the fish market in Tokyo, and a tea ceremony, a tour with Mike Hardy in Kyoto, and a rural visit to Lake Biwa to make motchi with a delightful couple in their house. The hotels Tamatha chose for us were great. The Kai Kaga in Kaga Onsen was perfect: with its hot spring waters and its traditional Japanese-style rooms. Mastering train travel on Japan's high-speed, punctual rail service was easy. Of course, a huge part of the trip was to experience the incredible hospitality and attentiveness of the Japanese people everywhere. Tamatha and Audley Travel deserve high praise for putting together our amazing trip.
Dear Katherine,
Thank you for your lovely review! We are thrilled to hear you had such an incredible trip to Japan that exceeded your expectations.
It sounds like Tamatha did a fantastic job checking off all of your boxes for this adventure. We will be sure to relay your kind words to her and her team.
We hope you choose to travel with us again soon!
Warm regards,
Audley Travel US
Fantastic experience: This was our second Audley trip, Amanda planned an amazing Italy itinerary for our family trip.
Dear John,
Thank you for your review! We are so glad to hear that your trip to Italy with your family was amazing! We will be sure to relay your kind words to Amanda and her team.
Warm regards,
Audley Travel US
Fantastic experience: My sister and I booked a trip to Portugal through Audley Travel. Our Travel Specialist was Corinne Landry, who has spent time in Portugal and surrounding countries and has outstanding knowledge of the area. Our itinerary was developed to specifically address all the activities that we had described as things we loved: from wonderful food tours that focused on locally owned shops and eateries, to amazing tours of unique villages and locales led by incredibly knowledgeable and professional tour guides, to fantastic, boutique hotels that were optimally situated in cities or countryside. Corinne was highly responsive to our needs before and during the trip. Audley did a terrific job of delivering a personalized, exceptional trip for us that exceeded our expectations. ~Soren Lowell
Hi S L,
Thank you for taking the time to leave a review! We are so glad your trip to Portugal exceeded your expectations.
We are happy to hear you found Corinne's knowledge of the area outstanding and that she developed an itinerary that specifically addressed all the activities you described to love while being highly responsive to your needs before and during the trip. We will make sure to share your feedback with her and her manager.
We're thrilled to have delivered a personalized, exceptional trip and look forward to working with you again!
Best Regards,
Audley Travel US
Fantastic experience: Our Portugal Vacation far exceeded our expectations. The Itinerary and the efficiency of how everything was handeled was amazing. Eric did a fantastic job and we throughly enjoyed every minute of it.
Hi John,
Thank you for taking the time to leave a review. We are so happy to hear your trip exceeded your expectations!
We are thrilled, but not surprised, Eric did a fantastic job and will make sure to share your review with him and his manager.
We are so glad you enjoyed every minute of your trip and look forward to working with you again in the future.
Best Regards,
Audley Travel US
Fantastic experience: Just wanted to share an excellent review of our trip to Singapore and Indonesia that Audley Traveled organized for my wife and me. A special thanks to the personalization of the itinerary by Jack Tydeman, who is exceptionally knowledgeable about Southeast Asia. It was such a a diverse and well organized experience, right down to the Komodo Dragons on my "Bucket List".
Hi Mark,
Thank you so much for sharing this wonderful review! We’re absolutely thrilled to hear that you and your wife had such an enjoyable and memorable journey through Singapore and Indonesia.
It’s great to know that Jack’s expertise and personalized planning made a lasting impression—and how fantastic that you were able to check the Komodo Dragons off your bucket list!
We hope to help you create more unforgettable trips in the future.
Warm regards,
Audley Travel US
Fantastic experience: We had an incredible experience working with Eric Carnes for our trip to Switzerland, Spain (including the Balearic Islands), and Portugal. Every hotel and excursion he arranged exceeded our expectations — truly some of the best we’ve ever experienced. Eric was thoughtful, attentive, and incredibly flexible with our last-minute changes. He supported us through every step of the journey and made the entire experience smooth and unforgettable. Highly recommend!
Hi Ross,
We're so pleased to hear how wonderful your journey through Switzerland, Spain, and Portugal was! It’s incredibly rewarding to know that Eric was able to craft a thoughtfully designed itinerary that included all the destinations you were hoping to experience on this trip. His attentiveness and flexibility throughout the planning process and during the trip truly reflects the level of personalized service that we aim to provide.
Thank you for sharing your kind words, and we would be absolutely delighted to help you plan another unforgettable adventure in the future!
Best wishes,
Audley Travel US
Fantastic experience: I have always booked my own travel arrangements in the past. We decided to use a travel agent for our recent trip to Portugal and I wasn't sure I would like giving control up. I quickly found out that using Audley Travel and specifically Eric Carnes as our agent was the best way to plan a trip. Eric was amazing. He listened to our requirements and requests and went over and above what I expect any travel agent to do to make our trip spectacular. We spent a lot of time speaking to Eric and making adjustments to the plans until it was exactly what we wanted. Eric worked with us diligently from start to finish and even changed our flight plans at the last minute (after the news about Newark Airport). The hotels we stayed at were great and upgraded us without asking. They were beautiful and had all of the amenities we needed. Eric set up tours in all of the cities we visited and they were spectacular. The guides were more than friendly and helpful. From day one until our conversation when we returned Eric treated us like family and couldn't do enough to make sure we had a wonderful trip. Thank you Audley and especially thank you Eric Carnes!!!
Dear Stephanie,
Thank you for your kind review! We are so glad you had a wonderful trip to Portugal and decided to choose Audley. Our goal is to ensure our specialists take care of all the details, so you do not have to.
We will be sure to relay your kind words to Eric and his team. We cannot wait to help you plan your next adventure!
Warm regards,
Audley Travel US
Fantastic experience: This was our first experience using a travel agent for an international trip. I found Audley on Instagram. After speaking to a consultant (Eric) we decided to put our faith in this company. We set a budget and quite honestly Eric was dedicated to our travel plans. We discussed, set itineraries, changed it a million times. As to the trip and choices Eric made in regard to hotels, transportation and tours, far exceeded what I was expecting. He booked us on private tours, hotels were all amazing, and transportation was flawless. We truly connected with Eric and virtually every aspect of our trip was discussed in detail. He had us on “ walking “ tours, which I had rejected. We discussed it and he convinced me to do them. So glad he did. We are retirees on a fixed travel budget. Audley is the place to go. And if you’re going to Portugal , Greece or Spain , Eric is your man.
Dear Doug,
We are thrilled to hear that you had a fantastic trip! It is always our goal to exceed our clients expectations, and to ensure that every detail of your trip is taken care of before you depart.
We will be sure to relay your kind words to Eric and his team. We look forward to planning your next adventure!
Warm regards,
Audley Travel US
Fantastic experience: I just returned from a trip to Thailand using Audley Travel and specifically Jack Tydeman, who is a specialist for travel in Southeast Asia. The whole trip, from the planning to the travel to and from Thailand, the excursions, the private guides, the resorts, everything was taken care of amazingly! It could not have been any smoother! It was a 1st class experience in every way and could not have been without the help of Audley and Jack Tydeman. Thanks Jack! We can't wait to plan our next trip and will definately do it with the assistance of Audley Travel!
Hi Bob,
Thank you for taking the time to leave a review. We are happy to hear you had an amazing trip to Thailand!
We are thrilled Jack provided a smooth, 1st class experience and we will make sure to share your feedback with him and his manager.
We are so excited you are already looking forward to your next trip and and can't wait to work with you again.
Best Regards,
Audley Travel US
Fantastic experience: Just back from Botswana our 5th trip with Audley. Everything worked out great the folks met us in Airport in Johannesburg to walk us to hotel. The 2 camps run by Beyond were amazing. Service, food, safari all excellent. People at the camps were so friendly and enthusiastic. We had a great time
Dear Bob,
We are so glad to hear that your trip to Johannesburg was amazing! We always strive to ensure our repeat clients adventures continue to improve and we are thrilled that this trip met your expectations.
We will be sure to share your kind words with your specialist and their team. We look forward to supporting you in your next adventure!
Warm Regards,
Audley Travel US
Fantastic experience: Amanda prepared a perfect trip! Amanda listened to every wish my daughter and I had for a trip to Croatia! Her knowledge and desire to create an amazing experience exceeded our expectations! I highly recommend Audley and Amanda!
Hi Bonnie,
We are so happy to hear that Amanda listened closely to what you and your daughter were looking for, and delivered by putting together an amazing experience for you! We will be sure to share your feedback with her and her manager. We hope to help plan another trip in the future!
Best,
Audley Travel US
Fantastic experience: We booked our honeymoon to French Polynesia through Audley, and Anthony V was incredibly helpful with the planning. He took care of everything, resorts, inter-island flights, and timing. He quickly addressed any issues that came up while we were traveling. We were a little unsure about using a travel agent at first, but given the complexity of this trip, we’re so glad we did. We’d absolutely recommend Audley.
Hi Noah,
Thank you for sharing your wonderful feedback, we're pleased to hear how much you enjoyed your honeymoon trip to French Polynesia. It's great to know that your Country Specialist, Anthony, not only crafted an unforgettable itinerary for you but also helped to ease the stress of planning. Even more importantly, we're thrilled he was able to support you during the unexpected challenges that arose while you were traveling.
We truly appreciate your trust in Audley for such a special trip and we'd be honored to help you plan your next incredible journey.
Best wishes,
Audley Travel US
Fantastic experience: My wife, friends and I used Audley Travel's Lucy Celon to explore Iberia in Apr/May 2025 after a positive experience with Stephanie Buckland exploring China in 2017. Audley was able to get us into Beijing early when Turkey, in a temporary diplomatic tit for tat, cancelled all US tourist visas while we were in the air to Istanbul to begin our "Spice Road" exploration there. It was even more impressive because the CCP's big pow wow was going on and Beijing hotel rooms were full. Impressed, we returned to Audley for assistance exploring Spain and Portugal. Lucy Celon was instrumental in making the trip a success: smooth comfortable logistics with local partners and expert guides, personalized attention, skipped the lines, front row seats, etc. Thank you!
Hi JD,
Thank you for leaving a review! We are thrilled to hear you have continued to enjoy your experience with Audley.
We are so happy you received personalized attention and found Lucy instrumental in making your trip a success. We will make sure to share your feedback with her and her manager.
We appreciate your continued trust in Audley Travel and look forward to planning another trip with you in the future!
Best Regards,
Audley Travel US
Fantastic experience: Alix Macaluso of Audley Travel was a magician! She was charming, nimble, patient and creative in planning our heart-stopping trip to the rainforests of Borneo. Every aspect of her influence was felt and greatly appreciated from juggling our in-country travel arrangements with a pre-existing business trip to Singapore and Malaysia, to making suggestions and adjustments to meet our personal interests in Borneo. She was always available and lovely to work with throughout our journey. We consider ourselves very well-traveled, having been to over 100 countries and knowing that we want to continue active travel after 70. An organization like Audley is superb adjunct in providing insight, support, and access to facilitate rigorous, adventurous travel. The Borneo rainforest lodges are beautifully appointed in extremely remote areas with very skilled guides that give one an up close and extremely personal experience of the wildlife. The coordination of transportation was seamless. We congratulate Alix and the Audley team for such excellence!
Hi Nancy,
We appreciate you taking the time to share such positive feedback about your experience with us! We truly pride ourselves on our specialist's country-specific knowledge and attention to detail when it comes to planning our client's trips. It sounds like Alix did a great job connecting with you and putting together exactly the type of journey you were looking for! We will be sure to share your kind words with her and her manager, and we'll be here ready to help whenever you'd like to plan your next adventure.
Best,
Audley Travel US
Fantastic experience: Audley travel arranged this trip to South Africa and Zambia for me and handles everything with aplomb. Professional and friendly service was outstanding and I would highly recommend for anyone with a penchant for travel anywhere ! Date of experience: April 2025
Dear Richard,
We can't thank you enough for taking the time to give us a 5 star review! We are thrilled to know that your trip to South Africa and Zambia was a wonderful experience.
We have shared your kind words with your Country Specialist and their manager. Given the opportunity, we would love to help plan another one of your future travels!
Warm regards,
Audley Travel US
Fantastic experience: Audley Travel was a pure joy to work with. I traveled to Portugal in early May and decided to use Audley Travel to facilitate my trip. I worked with Eric Carnes, who is an expert in travel to the Iberian Peninsula. Eric's expertise was very helpful in planning my trip. Additionally, he was very helpful as my trip proceeded, and he checked in with me periodically to make sure everything was moving smoothly. I did have a problem with a lost bag, which had nothing to do with Audley Travel, but Eric was quick to follow up with the airline and help me recover my bag. I had no other problems, but I felt confident that if I had, Eric and Audley Travel would have been there to help me. I had daily private tour guides who were very personable and were able to provide a tremendous amount of information. Eric also arranged transportation to and from the different locations, including the airport. Audley selected the hotels and did a great job, as the hotels were all very nice and in GREAT locations. Overall, I would recommend Audley Travel to anyone who is planning a trip.
Hi Dana,
Thank you for leaving such a lovely review! We are so glad to hear you enjoyed working with Audley.
We are thrilled you found Eric's expertise helpful and that he was able to assist with your lost bag during travel. We will make sure to share your kind words with him and his manager.
We are so happy you enjoyed your guides and hotels, and appreciate your recommendation. We hope to work with you again!
Best Regards,
Audley Travel US
Fantastic experience: We took a family trip to Morocco and Corinne did an amazing job offering suggestions, listening to what we wanted to do and set everything up. She got us an amazing driver (Shout out to Khalid!) who drove us around throughout the 10 days we were there. Highly recommend the Sahara sunset ride on the camels and some time at beach time in Essauoira, and exploring the markets of Marrakesh. Next time looking forward to Spain and Portugal!
Hi Grant,
Thank you for taking the time to leave a review! We are thrilled you enjoyed your trip to Morocco.
We are so glad you feel Corinne did an amazing job and listened to what you wanted to do. We will make sure to share your feedback with her and her manager.
We look forward to planning your next trip to Spain and Portugal!
Best Regards,
Audley Travel US
Fantastic experience: Fantastic first experience with Audley ... and we'll surely plan more adventures with them. Our travel advisor, Joy Rhinehart, meticulously planned every conceivable detail of our five-week trek through South Korea and Japan--a very challenging feat given our timing at the height of Japan's extremely popular sakura (cherry blossom) season. She tailored absolutely everything to our tastes and predilection for independent travel--14 overnight stops, lodging (mostly boutique hotels, ryokans, places in great locations and with lots of character), private guides (some of the best we've ever met, and we learned they vie for Audley gigs, which is very telling indeed), transportation (bullet and express trains and private limos--clearly the best ways to get around both countries), sightseeing "must-sees," and even entertainment (including memorable geisha and kuboki shows). Being very independent travellers who spend about seven or eight months a year outside the States, we've always handled our own planning and logistics. Joy saved us literally weeks that we typically put into planning our longer trips, and she came up with an itinerary so perfectly curated for us. Even a couple of her suggestions that we initially resisted--like touring an organic farm in Amanonhashidate (neither an activity nor place we would have come up with on our own)--turned out to be trip highlights. So glad we followed her advice! Finally, throughout our entire trip, we knew Audley had our backs. Our one trip hiccup happened in South Korea on a day we were supposed to visit Andong on our way to Gyeongju. Huge forest wildfires threatened rail and road travel. Audley was clearly getting better intel about the fires than what we were getting on the ground in Seoul. Audley deftly rearranged our travel around Andong and adjusted our Gyeongju itinerary--absolutely flawless and seamless ... and to top it off, we got a call from Audley's London office (midnight their time) to make sure we were OK and happy. Wow! Hat's off to Joy and her Audley crew ... we'll be coming back to you for sure!
Dear Peter,
Thank you so much for the amazing 5 star review! We loved reading about your five week adventure through South Korea and Japan. It sounds like such a special trip.
It’s clear Joy put so much care into planning every detail, and we’re so glad her suggestions (even the ones you weren’t sure about at first) ended up being highlights! We’re also happy to hear that everything went smoothly, especially with the unexpected wildfires.
We’ve shared your kind words with Joy and her manager, and it truly means a lot to all of us. We’d love to help you plan your next adventure when the time comes!
Warm regards,
Audley Travel US
Fantastic experience: In advance of our actual trip, this note addresses Stephanie Mailhot at Audley for planning and support in creating the itinerary. Stephanie was outstanding. She incorporated every wish and personal preference of ours in developing our plan. She remained flexible as we evolved new thoughts and incorporated them. She has a lot of knowledge about our destination. She has been patient, friendly, understanding and supportive throughout. I would recommend her strongly for a Japan itinerary development and would contact her again.
Hi Ron,
Thank you for leaving such a lovely review!
We are so glad to hear you felt supported during the planning process and found Stephanie to be patient, friendly, and flexible. We will make sure to share your kind feedback with her and her manager.
Creating an itinerary based on our clients personal preferences with our specialist's destination specific knowledge is at the core of Audley Travel. We hope you have a wonderful time on your tailor made trip to Japan!
Best Regards,
Audley Travel US
Negative experience: I don’t typically leave negative reviews, but I feel it’s important to share my experience. While our trip itself was enjoyable, I was disappointed in the planning and communication from our Audley Travel advisor. From the start, communication was inconsistent, responses were delayed, and details were often vague or missing. Several experiences could have been improved if more thoughtful questions had been asked up front. We weren’t given options that would have enhanced the trip—like extending key excursions or tailoring activities to our interests. Post-trip, there was no follow-up or effort to schedule a debrief, which added to the feeling of disconnect. For the amount we paid, I expected more attention to detail and personalized service. Ultimately, we felt we could have planned most of the trip ourselves with the same (or better) results. I don’t plan to use Audley again and would not recommend them based on this experience.
Dear Shana,
Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed the trip overall, though we’re sorry to learn that certain aspects of the planning and communication didn’t meet expectations.
We strive to offer attentive, personalized service, and we regret that this wasn’t your experience. Our Client Experience team has since connected with you to discuss your concerns, and we appreciate you taking the time to speak with us.
If there’s anything more we can do to support you, please don’t hesitate to reach out.
Kind regards,
Audley Travel US
Fantastic experience: This was one of my best birthday celebrations due to the conscientious work of Eric Carnes. Eric spent several meticulously planning our trip that took us from the USA to Spain and Portugal. All we had to tell him was what our expectations and interests were and he did an excellent job meeting our needs. The locations, hotels and places of interests etc., could not have been better. I could write a book on Eric’s due diligence. However, I want end by saying Eric is very professional, respectful, a good listener and an epitome of who a good travel advisor/representative that others can emulate. Again Eric, thanks for a job “well done”. Gena Francis 5-8-2025
Hi Gena,
We're thrilled to hear that this was one of your best birthday celebrations! We could not be happier to hear how Eric's organization and attention to detail made for such an amazing trip filled with all your area's of interest and exploring new places with guidance and suggestions of your Country Specialist.
It means a great deal to us knowing that you've returned from your trip with such positive feedback. We do hope to assist you in your next great adventure!
Best wishes,
Audley Travel US
Fantastic experience: Eric Carnes, our country specialist did an excellent job, planning, tweaking, and ensuring our journey was everything we wanted. The trip was meticulously detailed and he maintained constant communication to address any questions before, during and after completion of the trip. The experience was completely fun and enjoyable without any unexpected incidents. Well done, Eric!!
Hi Valerie,
Thank you for sharing your experience! We're pleased to hear that your trip was seamless and that you've created memories to last a lifetime. We're especially glad that Eric's communication and attention to detail played a big part in making you feel well supported. At Audley we place great importance on ensuring every aspect of the trip is carefully considered, so it's rewarding to know that this trip went off without a hitch.
We look forward to assisting you when you're ready to start planning your next adventure!
Best wishes,
Audley Travel US
Fantastic experience: We just returned from a two week stay in Morocco, and can’t say enough about Audley Travel and our experience with everything they provided for us. Our itinerary, the accommodations, the driver, the guides — everything was exceptional. Corinne Landry, our advisor, made great recommendations and checked in with us midway through our trip to make sure all was going well. She was responsive to all of our questions and anticipated our needs beautifully. Definitely a five star experience!
Hi Rebecca,
We're so happy to hear that your entire experience was exceptional.
It's wonderful that Corrine made you feel well cared for throughout the planning process and during your travels with her thoughtful check ins. We're thrilled that this was a five-star experience for you and we look forward to helping plan your next adventure!
Best wishes,
Audley Travel US
Fantastic experience: We just returned from a fantastic trip to Italy. Audley and in particular our consultant Alix created the perfect trip for us. Alix M. inquired over several calls what we would like to do capturing our personalities and vision of our trip. The itinerary she presented and the accommodations chosen were beyond our expectations. From pick up at the airport to every destination and activity the entire journey was seamless and perfect. There was no stress!! I could never have been able to create this experience on my own. Highly recommend for anyone who is looking for an individualized experience tailored to meet your budget and vacation vision!!
Hi Lynn,
Thank you for your wonderful review! We're so happy to hear that Alix was able to create the perfect trip for you and that everything went seamlessly. It’s great to know that the itinerary and accommodations exceeded your expectations and helped make your time in Italy stress-free.
Your recommendation means a lot to us, and we’re excited to have been part of making your Italy adventure special. We look forward to helping you create another unforgettable trip!
Best regards,
Audley Travel US
Fantastic experience: My sister and I had a wonderful experience traveling with Audley to Portugal. Corinne did a great job putting together a varied itinerary that included a national park that no other travelers we talked to had even heard of. The hotels were all in great locations and had excellent customer service. When we encountered a small problem, we contacted Corinne who immediately corrected the problem. I also really liked the app that provided an overview of the daily itinerary and gave airlines updates as well. This was my first time using Audley and it was a great experience.
Hi Vineeta,
Thank you for taking the time to leave a review! We are so glad to hear you and your sister had a wonderful time in Portugal.
We are thrilled Corinne provided excellent customer service and was able to assist when you encountered an issue while traveling. We will make sure to share your kind words with her and her manager.
We are so happy you had a great first experience with Audley and we look forward to working with you again in the future!
Best Regards,
Audley Travel US
Fantastic experience: My family and I had an amazing trip to Spain. We had no problem or issues with the transporter, the tour guide etc. Everything was detailed planned and we enjoyed our trip with no issues. Eric did a great job in putting our trip together.
Hi Louise,
We are so happy to hear that your trip to Spain was so enjoyable, with great transfers and guides! Thank you for sharing the nice feedback about your trip, the planning, and your specialist's work. We will be sure to share your positive comments with Eric and his Manager.
Best,
Audley Travel US
Fantastic experience: I cannot recommend Audley Travel more highly. We worked with Corinne to plan our 10 day family trip to Morocco, and she was everything we hoped for: experienced, knowledgable, responsive, efficient and communicative. Once we were in country, we were so well taken care of by our wonderful driver and various city guides (all arranged by Audley), and by the staff in each of the carefully selected places we stayed. Corinne helped us add some custom details (hike in the Rif mountains, trip to a ceramics workshop, etc). The Audley app is useful and the pre-trip information and communication was reassuring and helpful. We've had two more sets of friends/family use Audley since our trip and each has reported the same level of satisfaction. We will definitely use them again for future travel. Thanks, Audley and Corinne!
Hi Molly,
Thank you for such a glowing review! We're thrilled that your trip to Morocco was such a hit, and it’s great to hear Corinne and our team delivered exactly what you hoped for. We love knowing that your friends and family had the same fantastic experience. We look forward to helping you plan your next unforgettable journey!
Best Regards,
Audley Travel US
Fantastic experience: Audley (specifically Tamatha our travel agent) set our family up with the trip of a lifetime to Japan! Her ability to plan, visualize, and compile so many things for us to do really helped us make the most of our two weeks in Japan. We got to do just about everything that we wanted to as a family, and she even went above and beyond in helping us find a photographer for my proposal. I never felt like we were going on "Tamatha's Ideal Trip of Japan", it truly always felt like our ideal trip where we got to do everything we wanted to, and from day one Tamatha listened to our ideas - and guided us towards things we may not have ever thought of. We enjoyed all of the tours - and just as important - all of the tour guides that we were set up with. The people truly made the trip! I would recommend Tamatha to ANYONE that is trying to plan a trip to Japan. The whole planning experience was stress free and when I go back to Japan I will absolutely use Tamatha again. Her level of thoughtfulness and consideration when putting together this trip was unmatched!
Dear Mason,
Thank you so much for sharing your experience. We’re thrilled to hear that your trip to Japan was everything you hoped for, and that Tamatha was able to help make your proposal so special. It’s an honor you chose us to help plan such a meaningful trip.
We’ll be sure to pass along your kind words to Tamatha and her manager. Thank you again for your recommendation—we look forward to helping you plan more incredible adventures in the future!
Kind Regards,
Audley Travel US
Fantastic experience: I've been using Audley Travel since 2016, and I can confidently say they’ll be my go-to travel agency for life. I keep coming back because of their outstanding customer service, thoughtfully curated international experiences, and genuine attention to the needs of everyone in my travel group. I've traveled to Japan twice now, and both times I had the absolute pleasure of working with Tesia Batts as my specialist. She’s a fantastic listener, incredibly knowledgeable about the entire country, and has recommended some of the most unforgettable experiences I’ve ever had abroad. I can’t say enough great things about Tesia and the entire Audley team—highly, highly recommend!
Hi Maria,
Thank you for your kind review! We are thrilled to hear you have continually received outstanding customer service resulting in thoughtfully curated international experiences.
We are delighted you have enjoyed working with Tesia and will share your feedback with her and her manager.
Thank you for your continued trust in Audley. We look forward to planning many more trips with you!
Best Regards,
Audley Travel US
Fantastic experience: Audley has now planned two of our family's trips to Japan, and I can't say enough about their attention to detail and making sure the trip was curated perfectly to our family's interests. If you're thinking about going to Japan, ask for Adam! (Picture is from the observation deck in Amanohashidate)
Dear Audra,
Thank you so much for your glowing 5 star review. We're over the moon that you trusted us with not just one, but two unforgettable family trips to Japan! We have shared your kind words with Adam and his manager.
We can't wait to help plan your next family adventure when you're ready!
Warm regards,
Audley Travel US
Fantastic experience: My husband and I recently returned from a trip to Australia which included a road trip in Tasmania. Anthony Vaglica with Audley Travel assisted and really orchestrated our trip based on our expressed interests and ideas. Every detail was managed and it was amazing that there were zero travel glitches, even with a couple flight delays. They clearly have vetted their chosen providers (hotels, limo's, tours, etc.). We had a stress-free trip because of Anthony's realistic pacing and escellent planning.
Dear Jean,
Thank you for sharing your positive feedback! We are delighted to hear that your trip to Australia was both successful and memorable. At Audley, we are committed to providing exceptional service and ensuring every detail of your journey is carefully planned.
We will certainly pass along your kind words to Anthony. We look forward to the opportunity to assist with your future travels!
Warm regards,
Audley Travel US
Fantastic experience: Audley is a fantastic travel agency. They exceeded our expectations on our most recent trip to South East Asia. The trip was tailored to our needs and it was superbly organized. There were no issues with any of the guides, drivers, excursions or accommodations; in fact, we made new friends during our trip. What is also commendable is that Audley supports local economies in less than privileged countries where tourism is one of the major sources of income. Looking forward to working with Audley in the future!
Hi Monika,
Thank you for leaving such a lovely review! We are so happy to hear your trip exceeded expectations.
We are delighted there were no issues while traveling and that you made friends along the way. Thank you for your understanding and appreciation of how we try to support the local communities we send our clients to.
Thank you again for taking the time to share your experience. We look forward to working with you again in the future!
Best Regards,
Audley Travel US
Fantastic experience: We are first time users of a Travel Agency Service. Audley Travel was amazing!!!!!! Their agents were attentive and responsive from the very first meeting and communication throughout the planning and actual trip was seamless. Our travel specialist, Tamatha Frederick, was knowledgeable, professional, friendly, funny and responsive. From our very first interview, she tailored a trip that absolutely matched our interests and addressed our particular travel strategy.We have always travelled without difficulties. But on this particular trip, I guess it was our time in the hopper. Early on, we had some issues go awry and Audley with their on-the-ground emergency team, Alchemy, were there almost instantaneously to seamlessly address the situations and save the trip. What a blessing to have such a responsive and knowledgeable team for back-up!
Hi Stephen,
Thank you for leaving such a wonderful review! We are thrilled to hear your experience with Audley was amazing.
We are so glad Tamatha was able to provide a seamless experience and tailored a trip to match your interests and travel strategy. We will make sure to share your review with her and her manager. We are also delighted that you felt supported by our team on the ground during travel.
Thank you again for your kind words. We look forward to working with you again in the future!
Best Regards,
Audley Travel US
Fantastic experience: 2025 Trip to Japan.. Big shout out to Tamatha and all of our guides in Japan, the trip was awe inspiring.
Hi Chuck,
Thank you for taking the time to share such a positive review of your experience with us, as well as the beautiful photos! We'll be sure to share your feedback with Tamatha and her manager. We are truly happy to hear that your trip to Japan was a wonderful one with great service from your specialist and wonderful guides!
Best,
Audley Travel US
Fantastic experience: 5 star service from interview, plan accommodation, but, most essential, was their flexibility as we we threw more than one curveball re original plans. Patient and able to adopt changes at the 11th hour, to make it work. Thank you Gudrun!!!
Dear Derek,
Thank you for your kind feedback! We are delighted to hear that you had such a memorable trip. Our team is committed to tailoring every journey to meet our clients' needs, regardless of the timeframe.
We will be sure to pass along your thoughtful words to Gudrun. We look forward to assisting you with your next adventure!
Warm regards,
Audley Travel US
Fantastic experience: My daughter and I had a great trip to Costa Rica! Much thanks to Jasmine Scott for her masterful planning of our trip. She was super-helpful and attentive to our needs. So grateful for her hard work on our behalf!
Dear Kurt,
Thank you so much for your kind words! We're thrilled to hear that you and your daughter had such a wonderful time in Costa Rica.
We've shared your glowing feedback with Jasmine and her manager. It means the world to us that you felt supported and cared for throughout your journey. We're so grateful you chose to work with us, and we would love to help plan your next adventure whenever you're ready!
Warm regards,
Audley Travel US
Fantastic experience: I recently returned from a trip to South America using AudleyTravel Travel. The itinerary was personalized by Specialist Tamara Frederick. She worked closely with us to ensure all of our wishes were met. The trip was amazing which included flights, hotels, personal guides, meals, and excursions. This was my second trip using AudleyTravel and I am planning my next trip with them. It was a wonderful experience.
Hi Sonya,
We're so happy to hear that your experience with Audley was seamless and wonderful! It's fantastic to hear that Tamara took the time to understand your travel preferences and crafted a personalized itinerary that you truly enjoyed.
We're also glad to hear that this was your second trip with Audley, and we look forward to helping you create your next amazing adventure!
Best wishes,
Audley Travel US
Fantastic experience: Helped plan dream trip to Australia & New Zealand. Great service.
Dear Jason,
Thank you for taking the time to share this review! We are grateful to have played a part in planning your dream trip to Australia and New Zealand and hope you have memories to last a lifetime.
Warm regards,
Audley Travel US
Fantastic experience: Desiring to FINALLY start my bucket list dream adventures! Due to the PATIENCE Miss Kate Taylor exhibited, I am HIGHLY recommending Audley Travel as they LISTEN to your desired aspects of your travels and TRULY tailor-make your itinerary to meet your wishes & expectations AND budget. Go with Audrey.
Hi Carrie,
Thank you so much for the lovely review!
We are so happy to hear you enjoyed your experience speaking with Kate. We will make sure to share that feedback with her and her manager.
We always strive to provide our clients with patience and understanding while curating a tailor-made trip that fits their needs, and are so happy that was your experience. We look forward to planning your bucket list trip with you!
Best regards,
Audley Travel US
Fantastic experience: Audley Travel and Sean Wilson (Boston office) have done a fabulous job in arranging two 3-week wildlife trips to India, 2024 and 2025. We saw so many great animals and birds! Sean is Audley's India wildlife specialist and his extensive knowledge and experience are key to creating a perfect trip. In addition, it's a pleasure to work with him. Audley's India ground operator is organized and dependable, providing flawless service for all reservations, internal flights, airport pick-ups, and comfortable road travel with a private driver in air-conditioned vehicles complete with snacks and Wi-Fi. Sean's recommended accommodations were a highlight of the trips. From lovely safari camps to unique hotels to beautiful, luxury tents every choice was exactly right. All the food was fresh, delicious and safe to eat. Safe drinking water always available. On a scale of 1 to 10 these trips were an 11! We will definitely travel with Audley again.
Dear Robin,
Thank you so much for taking the time to share your experience working and traveling with us. We’re so happy to hear that your India wildlife trips were unforgettable and that Sean’s expertise made all the difference. He’ll be thrilled to hear your kind words and we’ll be sure to share them with him and his manager!
It’s wonderful to know that everything from the accommodations to the seamless travel and fresh food made your trip even better. We loved being part of this adventure with you and are looking forward to being part of your next one!
Warmest regards,
Audley Travel US
Fantastic experience: I worked with Audley while planning a safari for my honeymoon. Thora put together the most beautiful itinerary for us and was so helpful, professional and accommodating. They truly make you feel so comfortable and excited about everything. They also make completely custom trips tailored to exactly what you’re looking for and make it feel like a very luxury experience. I would definitely work with them again in the future!
Hi Anita,
Thank you for your kind review! We're so happy that Thora made your safari honeymoon planning seamless and exciting. She takes great care in crafting personalized trips and we're so happy that your itinerary was exactly what you had envisioned. We truly appreciate your thoughtful feedback about her professionalism and helpfulness. We look forward to planning another adventure with you in the future!
Best wishes,
Audley Travel US
Fantastic experience: Thumbs up to the whole Audley Travel Crew and it all started with Tamatha Frederick. My wife and I decided to spend part of our winter season in South America and settled on Chile. Friends of ours had used Audley Travel for a Japanese adventure so we thought we would give a try. Well with very short notice and a tight time frame they organized a great , well planned and seamless advantage. From the moment we met Tamatha (conference call) we knew we were in good hands. After discussing our thoughts and wants, a very detailed itinerary was sent to us. We traveled from Patagonia to Rapa Nui to San Pedro de Atacama and used Santiago as our travel hub. Seamless, is the only true description I can use. All our communications and interactions with the Audley staff, their contacts in Chile, every guide, flight, transportation, user friendly apps were on time and again seamless. We would simple like to say thank you to all involved. Cheers, Anne & Robert (Montreal, QC, Canada)
Hi Robert,
Thank you for leaving such a lovely review! We are so happy to hear you and Anne experienced a seamless adventure in Chile.
We are delighted Tamatha was able to provide an organized and well planned trip on short notice. We will make sure to pass that feedback along to her and her manager.
Thank you again for your kind words. We look forward to working with you again in the future!
Best Regards,
Audley Travel US
Fantastic experience: I went to Portugal February 6 thru February 16 for a family wedding but figured since we were going for the wedding why not see the country, and that is where Audley travel came in. We contacted Audley travel and were matched with Eric Carnes. Eric asked us what we wanted to do and we gave him suggestions like tour Lisbon, cooking class, food tour, Porto, and wine country in the Douro valley to name a few. Eric came back with our sample itinerary that had everything we wanted to do. He took us from Lisbon to the Duro valley, to Loule ( where the wedding was) back to Lisbon. Our accommodations were top notch. Our excursion were all exceptionally excited and everything was mapped out for us we could not have asked for a better trip. Eric made us feel secure in our decisions and always made us feel he had our best interest at heart. I would highly recommend Eric to book your trip to Portugal or wherever your travels take you. Sincerely Christine Wardle
Dear Christine,
Thank you so much for your fantastic review! We're delighted to hear that Eric helped craft such an incredible journey alongside your family wedding, making the most of your time in Portugal. It's great to know the itinerary captured everything you wanted, from Lisbon to the Douro Valley, and that your excursions and accommodations exceeded expectations.
We'll be sure to share your kind words with Eric and his manager. Thank you again, Christine, and we hope to assist you in your future travels!
Warmest regards,
Audley Travel US
Fantastic experience: We are traveling to Thailand in January of 2026. We spoke to many travel agencies in to work guides. Matt from Audley travel was Head and Shoulders above anyone that we communicated with. They're not the least expensive but by far the best company to do business with. The planning the timing the communication was as professional as any company we've ever dealt with. I feel totally confident that our trip to Thailand will be a trip of a lifetime thanks to Matt and his company
Dear Hutch,
Thank you so much for leaving such a glowing 5 star review! We are so happy to hear that your planning experience with Matt has left you feeling totally confident in your 2026 Thailand trip.
We have shared your incredible feedback with Matt and his manager and cannot wait for you to experience this adventure of a lifetime!
Kind regards,
Audley Travel US
Fantastic experience: Tam planned the perfect South American adventure for us. It was the perfect pace, included opulent accommodations, offered exciting excursions, and more. Her first-hand knowledge of our destinations really paid dividends. Thank you, Audley, and thank you, Tam!
Dear Marcy,
We are thrilled to hear that Tam helped create the perfect itinerary for your South American adventure! We are glad that every element was to your liking and created a seamless trip.
We have shared your kind words with Tam and her manager. Thank you for taking the time to share your experience and we hope to work with you again for your next adventure!
Warm regards,
Audley Travel US
Fantastic experience: We had a very good opportunity to tap Audley Travel for our overseas travel needs recently and we had a fantastic and a pleasant experience in dealing with, and coordinating with Thora Taylor and other travel agents and experts at Audley. Everyone at the agency was truly very cordial and friendly not to mention very polite and helpful to listen to our itinerary and travel requests and recommendations. We really enjoyed working with them. Thanks very much!
Dear Anuj,
Thank you so much for your wonderful review! We're overjoyed to hear about your fantastic experience with Thora and our Audley team and we hope you had a lovely trip overseas.
We've shared your kind words with Thora and her manager and they truly appreciate your feedback. We look forward to the opportunity of helping you plan another journey in the future.
Warm regards,
Audley Travel US
Fantastic experience: We dealt with a sales agent named Anupama who created “an EPIC” trip for us to visit the south of India: Tamil Nadu, Kerala and ending with Varanasi, Agra and Delhi. Every virtual meeting we had with her was a wonderful and exciting experience. Her knowledge, enthusiasm and creativity were impressive. She listened to our requests and adjusted details to meet our likes and needs. The hotels and activities she found for us were like a dream. Even though circumstances arose that made this trip impossible for us at this time, we want to acknowledge the time, effort and especially the interest she took in the planning. We are grateful to have found her. We had never met a travel agent like Anu before. We highly recommend her services. Thank you!!! Albert & Angela
Dear Robert and Angela,
Thank you for sharing your wonderful feedback! We're thrilled to hear that you had such an amazing trip to South India, and that Anupama was able to make your experience even more memorable.
We will be sure to pass along your kind words to her. We look forward to plan many more memorable adventures in the future!
Warm regards,
Audley Travel US
Fantastic experience: We recently returned from a 3 1/2 week trip to Hong Kong, Thailand and Laos. Thanks to the exceptional planning, recommendations and bookings of Jack Tydeman of Audley Travel, the vacation was a huge success. Every connection was smooth and on-time. Our drivers and guides were friendly and educational. Our hotels were comfy, luxurious and clean. The itinerary and sites Jack put together made for a most memorable trip. He even got us a hotel right in the center of the famous lantern festival in Chiang Mai, a once-in-a-lifetime experience!
Dear Claudia,
Thank you so much for leaving such a glowing 5 star review! We are absolutely delighted to hear about all the aspects of your trip that created a time you will cherish forever.
The famous lantern festival in Chiang Mai truly sounds magical, and we're thrilled that you were able to experience such a once-in-a-lifetime event.
We will be sure to share your incredible feedback with Jack and his manager and we hope to help you plan another unforgettable adventure in the future.
Warm regards,
Audley Travel US
Fantastic experience: We had a great adventure in India with Audley. It started with our Audley agent, India specialist Anupama Umakanth. She was at once charming and practical. No hype, only straightforward advice and recommendations. Audley furnished us with experienced guides and drivers, great properties, smooth sailing all the way. Their local 24 h help person aided us with luggage delay. There was also prompt attention detail at all times. Every day was remarkable. A solid operation all around.
Hi Richard,
Thank you for leaving such a lovely review. We are so happy to hear your trip went smoothly!
We are glad Anupama was able to offer straightforward advice and provided you with experienced guides and great properties. We will make sure to share that feedback with her and her manager.
We are also delighted to hear our local partners were able to assist with the luggage delay.
We look forward to planning another remarkable trip with you in the future.
Best Regards,
Audley Travel US
Fantastic experience: Audley did a great job setting up our family trip to Portugal. They listened to what was important for our family of 11. The hotels, drivers and guides were first rate. The tours as well as making pastries and painting tiles was fun for all 3 generations. I certainly would be glad to have Audley plan our next trip!
Dear Eileen,
Thank you so much for your kind review! We are delighted to hear that your family had an enjoyable trip to Portugal.
We take great pride in ensuring that our hotels, drivers, and guide provide the highest level of service, and we are glad that this contributed to your positive experience. We will be sure to extend your gratitude to Eric as well - he will be thrilled to hear your feedback.
We look forward to the opportunity to assist with planning your next adventure!
Warm regards,
Audley Travel US
Fantastic experience: My husband and I, along with two friends, recently went to South Africa with Audley travel. We planned the trip months in advance with our representative and South Africa specialist Thora Taylor. We had a number of calls and she really took the time to get to know us, our likes and dislikes, and what we wanted to get out of our South African adventure. It was an amazing trip and we loved all aspects of it from Cape Town to the wine country and being immersed in spectacular nature on safari. A very well orchestrated experience that will stay with us for the rest of our lives. Thank you!
Dear Fiona,
Thank you for sharing your feedback. We are delighted to hear that you had such a memorable trip and enjoyable planning experience with Thora. It sounds like it was an extraordinary journey that you will cherish for years to come.
At Audley Travel, we strive to ensure that each of our specialists gives their full attention to every client, and we are thrilled that Thora exceeded your expectations. We will certainly pass along your kind words to her.
Thank you again for choosing Audley Travel. We look forward to more adventures together in the future!
Warm Regards,
Audley Travel US
Fantastic experience: Fantastic Dec. 2024 trip to Chile – thank you Audley! We really enjoyed both our trip and our experience with Audley. Tamatha Frederick, our Audley Specialist, specifically tailored our trip (Santiago, Atacama Desert, Valparaiso, Rapa Nui) and excursions to our particular wants and needs. We (couple in our 60s) were a little worried about whether this would be too tiring or difficult, but it wasn’t – everything was designed to make sure each day would bring something special, with a good combination of planned and on-our-own time. Transfers and guides (always pleasant and informative) were always where they should be, and it was easy communicating with Audley’s Chilean counterparts via WhatsApp. We particularly enjoyed the opportunity to talk directly with Tamatha before we left (very reassuring) and after we arrived home (happy to share our delightful experience). Bob and Nancy
Dear Bob and Nancy,
Thank you for sharing your wonderful experience! We are thrilled to hear that both your trip and the planning process with Tamatha were so enjoyable. Our goal is always to provide reassurance and personalized service throughout every step of the journey, ensuring that each trip is tailored to meet our clients' unique needs.
We will be sure to pass along your kind words to Tamatha. We look forward to assisting you with your future travels!
Warm regards,
Audley Travel US
Fantastic experience: Eric Carnes with Audrey Travel is truly an amazing agent & caring person! He helped put together a trip of a lifetime for us last fall to Portugal! We gave him points of interest to us that we wanted to see & after many months of planning, he seamlessly connected all of the dots for us & created the most amazing, beautiful journey! We worked together as a group for nearly a year in coordinating dates, arrangements, accommodations & airline travels. Numerous conference calls (on weekends), phone calls & countless emails proved his dedication to his profession & his caring personality. Our trip was none other than top-notch thanks to Eric! We have recommended Audrey Travel to everyone that we share stories with about our experiences in Portugal! What started out as a working relationship & an agent on the end of a phone line has become a lifetime friend. We love Eric & look forward to his help in planning our next adventure!! Thanks again for everything! Dawn & Kyle
Dear Dawn and Kyle,
Thank you so much for this thoughtful and detailed review! We’re in awe to hear how Eric’s dedication, from weekend conference calls to countless emails, helped create such a beautiful journey to Portugal for you.
We have shared your kind words with Eric and his manager and can’t wait to help you plan your next adventure and continue creating unforgettable memories together.
Warm regards,
Audley Travel US
Fantastic experience: Eric Carmes rocked my trip to Spain. Every detail was well planned and enabled me to totally enjoy the experience.
Dear Valerie,
We are thrilled to know that you enjoyed every aspect of your trip to Spain! We will be sure to share your kind words with Eric and his manager.
Please don't hesitate to reach out to us again when planning your next adventure. Happy New Year!
Warm regards,
Audley Travel US
Fantastic experience: We just returned from Brazil, completing our sixth trip with Audley Travel and, as with our previous five trips, this trip was flawless. We worked with Brazil specialists Ana and Meghan and they could not have been better, helping us to develop an itinerary that perfectly matched our desires. They were so thorough with providing necessary information that we had very few questions to ask. Our hotel choices were perfect; our guides were not only friendly and highly knowledgeable but a joy to spend days with; drivers were always early to pick us up. If you are thinking about doing independent travel(with total support) think no further than Audley Travel and if you are considering Brazil, which you definitely should, talk with Meghan and/or Ana, the “rock stars” of the travel industry. We are already discussing destinations for our seventh Audley trip.
Dear Dorothy,
Thank you so much for taking the time to leave such a wonderful review about your recent trip to Brazil! We are thrilled to hear that this was your sixth flawless journey with us, and we’re especially delighted to know how much you appreciated Ana's and Meghan’s effort in creating an itinerary that perfectly matched your desires.
Your kind words about their thoroughness and the exceptional hotel and guide recommendations truly mean the world to us. We’ve shared your glowing feedback with Ana and Meghan, and they are so grateful to have been part of your travel experience.
We’re excited to work with you again as you plan your seventh adventure with us. Wishing you and your family a very Happy New Year!!
Warm regards,
Audley Travel US
Fantastic experience: Saw the address in a TF2 Comic
Hello,
Thank you for taking the time to give us a 5-star review! If there is anything more we can assist you with, please let us know.
Warm regards,
Audley Travel US
Fantastic experience: We are just back from two incredible weeks away in Japan. Adam Falk at Audley curated our trip and did a masterful job, through and through. He truly listened to who we are- our pace, our interests, our lens- and put together an itinerary and accommodation package that went beyond our expectations. We ran, climbed, hiked, and ate our way through Japan, leaving us only with the desire to go back and do more. From our hotel stays, train itinerary, and ryokan experience, along with the insightful guided tours of UNESCO sites, culinary traditions, and visits to museums, gardens, and temples (all of which were unobtrusive, incredibly informative, and smartly timed)-- we have given ourselves and our children an experience that will forever stay with us. We were ruddered by the professionalism and care that was taken to plan this trip, which was evidenced by the little and not so little things; hotels knowing our minimal dietary restrictions; being greeted by representatives at the airport to get us to our hotel after a lonnnng flight; the WIFI device that kept us online and connected to google maps, awesome dining options, running routes, and climbing gyms; the shuttle pickup in Yudanaka from the ryokan (that was a delightful surprise!); and just knowing we could reach out to Audley's local folks in Japan and the guides, who gave us their numbers as well. Thank you, Adam, and thank you, Audley, you went beyond the pale and have earned our trust in travel! We are eminently grateful!
Hi Greta,
Thank you so much for taking the time to share your experience and for leaving such a wonderful review. We are thrilled to hear that your family trip to Japan exceeded expectations and that Adam was able to create an itinerary that perfectly suited your needs, from accommodations and guides to activities and beyond.
Your kind words mean the world to Adam, his manager, and all of us here at Audley Travel. It’s truly rewarding to know we were able to help your family create such lifelong memories.
We hope to have the honor to help plan another incredible adventure with you in the future!
Warmest regards,
Audley Travel US
Fantastic experience: Absolutely everything about our trip was fabulous! The itinerary was perfect, the transportation was first rate, and the guides were both knowledgeable and helpful.
Dear Michael,
Thank you for taking the time to share this wonderful review of your experience with us. We are so happy to hear that you enjoyed all the elements of your trip!
Please do reach out to us if you ever find yourself wanting to plan another adventure in the future.
Warm regards,
Audley Travel US
Fantastic experience: This was our first trip with Audley and after this experience it will be the travel agency we use to book our other trips. The ease in working with Adam and Jacqueline was great in figuring out the trip and where we might use a guide and just exploring on our own. The recommendations of places to go and visit was great, and we hit the majority of them and was great to see all the various things.
Hi Harry,
Thank you so much for your kind review! We're thrilled to hear that your first experience with Audley was so positive. It's wonderful to know that Adam and Jacqueline helped you create such a memorable trip, and that their recommendations were the perfect balance of guided experiences and independent exploration. We look forward to helping you plan many more amazing trips in the future!
Warm Regards,
Audley Travel
Fantastic experience: My wife and I wanted to see Japan, but not in a group of 40 chasing a tour guide with a flag. Adam and his team set up a custom itinerary just for us that hit all the things we wanted to do, the way we wanted to do them. Every detail was worked out and triple checked, so the trip went flawlessly. We were very impressed, had a great time, and would definitely use Audley again.
Dear David,
We really appreciate you taking the time to share this wonderful review of your recent Japan trip with us! We are pleased to hear that Adam carefully listened to your needs and was able to put together an itinerary that was exactly what you were looking for. Your kind words have been shared with Adam and his manager.
Thank you for allowing us the chance to plan this great adventure for you, and we hope to plan another amazing trip with you in the future!
Warmest regards,
Audley Travel US
Fantastic experience: I recently came home from a trip to Morocco, planned by Corinne Landry at Audley. The trip was absolutely incredible!! We were so well taken care of by our driver (who stayed with us through the entire two weeks) and by the various guides who showed us their beautiful country. I don't think I can overstate the value of using a company like Audley which has people with deep, personal knowledge of the countries, properties, restaurants, and sites where they plan trips. Corinne met with us while planning the trip to ensure we were able to see all the things we were interested in. We receive a comprehensive binder of information before we left that detailed every day of our trip and provided recommendations for restaurants and other insider knowledge. We're already planning our next trip!
Dear Liz,
Thank you for taking the time to share this lovely review of your trip to Morocco! We are thrilled to hear that you had such an incredible time, felt taken care of every step of the way, and were able to take in the beauty of Morocco. We have shared your kind words with Corinne and her manager.
Thank you again, Linda, and we look forward to helping you plan your next adventure with Audley!
Warm regards,
Audley Travel US
Negative experience: I’ve been on two trips with Audley. The first was lovely. The most recent was a negative experience from the start. The best help we got was when our contact was out of the office and we worked briefly with her manager. There are six sources of itineraries and you need to cross reference them to get info for any given activity. We were booked for the same tour twice under different experience names but caught it the day before. There were incorrect phone numbers for checking in to activities in advance. I emailed my specialist for support and she responded telling me to contact someone else without even helping to look up the phone number. Some itinerary times accounted for check in and some didn’t, so we never knew what time we were actually aiming for. Actual bookings were under different names making check in inconvenient without fail. The guidance on how to get to or from an activity, how to fit in time to eat, or what to do with luggage if it couldn’t come with us at parts was inconsistent or unclear at multiple points leading everyone to exhaustion and frustrating nights of figuring out what comes next. The photo is a really horrible camp bed that I stayed on as part of my stay (it was actually so bad I slept on the floor which was comparatively fine). So when they give you that excessive quote for your trip, imagine the camp bed before you decide on going with Audley.
Dear Alexandra,
Thank you for taking the time review Audley Travel. We would love to dig deeper into what happened here and how we can help better understand your rating. Please email us at [email protected] if you would like to share more on your experience.
Warm regards,
Audley Travel USA
Fantastic experience: Eric did an outstanding job helping us plan our trip to Portugal. Our guides were all excellent and attentive. He understood our need to have guidance and to explore on our own creating a perfect balance. Everything went off well without a hitch and we were able to enjoy a stress free vacation. Our itinerary was well thought out and suggestions for restaurants were terrific. I can highly Recommend this agency and will definitely have them help plan my next trip.
Hi Janet,
Thank you so much for taking the time to share this lovely review of your trip to Portugal! We are thrilled to hear that Eric was able to create an itinerary catered specifically for your needs that provided the perfect balance. We will be sure to share your kind feedback with Eric and his manager.
We are looking forward to helping you plan your next trip with us!
Warm regards,
Audley Travel USA
Fantastic experience: We recently returned from a trip to Vietnam and Cambodia and it was a trip of a lifetime. We had help from our region specialist Matthew who was very knowledgeable and suggested activities that we never would have thought of ourselves but that we are absolutely thrilled we had the opportunity to experience. Every activity was amazing from the street food blogger in Hanoi, the Vespa food tour in Saigon which was an incredible culinary experience and also satisfied our sense of adventure. The cultural experience of learning to throw traditional fish nets and seeing floating villages in Cambodia was enchanting. Matthew was encouraging and answered concern and questions we had promptly. All hotel accommodation were great to superior helping us recharge after our daily activities. Matthew was able to provide us with a diversified experience including the culture, amazing landscapes, history, people, and the food. All local drivers and guides were just amazing they enhanced the trip by sharing their knowledge about culture, recent and past history, and historical places. This was our second vacation we booked through Audley and we will definitely use them again. Definitely HIGHLY recommend them.
Hi Stefanie,
Thank you for sharing such a wonderful overview of your trip to Vietnam and Cambodia! It sounds like your trip had no shortage of cuisine, culture, and sights! We are so happy to hear that Matthew was able to help plan such a memorable trip full of new experiences.
We have shared your kind words with Matthew and his manager and hope to help you plan your third trip with Audley in the future!
Warm regards,
Audley Travel USA
Fantastic experience: Just finished a trip to Spain and Portugal arranged by Corine Landry at Audley. Absolutely wonderful. Corine arranged private tours with outstanding drivers and guides. We're already thinking about our next trip with Audley.
Dear Tim,
Thank you so much for your wonderful review! We are overjoyed to hear about your incredible trip to Spain and Portugal arranged by Corinne. Corinne will be thrilled to know her efforts helped make your vacation so memorable, and we will be sure to share your kind words with her and her manager.
We hope you're adjusting back from your travels nicely and we look forward to helping you plan more memories to wherever you decide to explore next!!
Warm regards,
Audley Travel USA
Fantastic experience: Thora Taylor was knowledgeable and responsive . We were not able to take the trip this time due to personal reasons, but hope to take one in the future with her help!
Dear Jane,
Thank you for sharing your kind words about Thora. We are sorry to hear that you were not able to take your trip this time around, but hope Thora gets the opportunity to help plan you a trip of a lifetime in the future.
Warm regards and take care,
Audley Travel USA
Fantastic experience: This was our first time to use Audley Travel and we were beyond pleased! We were lucky enough to be assigned to travel agent Eric Carnes and he went above and beyond in planning our Madrid/Barcelona trip. From video chats, to phone calls and emails, Eric truly listened and curated a trip to fit all of our needs and cover all we wanted to do (and more!). Another example of his going above and beyond: I tried to get reservations to a well-know/hard-to-get in restaurant in Madrid and was told they were totally booked the days we could go. I told Eric and he made a call and got us a reservation!!!! Now, that's service!!! I highly recommend Audley and, if traveling to Spain, request Eric Carnes!
Dear Melissa,
Thank you so much for taking the time to share your fantastic review!! We're absolutely thrilled to hear that your first experience with Audley Travel exceeded expectations. It's wonderful to hear that Eric was able to listen to your needs and curate such a memorable trip to Madrid and Barcelona. We're especially glad that he was able to secure a hard to get reservation for you....what a treat!!
We'll make sure your lovely feedback is shared with him and the team. We hope to have the opportunity to help you plan another incredible experience in the future.
Warm regards,
Audley Travel USA
Fantastic experience: We wanted to explore Portugal a bit more after our group tour on the Duoro River. We connected to Eric Carnes and Audley Travel. Eric was amazing! He worked with us and put together an amazing itinerary. We will use Audley again!
Hi Gordon!
We could not be happier to hear about your experience with our specialist Eric and team here at Audley! We are so glad you were able to explore more of Portugal and all of the beauty it has to offer.
Thank you so much for sharing your feedback and we look forward to working with you again in the future!
Warm regards,
Audley Travel USA
Fantastic experience: We booked a trip to Ireland with Lily at Audley Travel. It was a fantastic trip and they really went the extra mile to make sure everything went smoothly for us. I'd highly recommend Lily and Audley Travel. I will use them again.
Hi Jim,
Thank you for your review! We're so happy to hear that your trip to Ireland went so smoothly and that Lily made the planning process so enjoyable. We will be sure to pass along your kind message to Lily and let her know how much you enjoyed your trip.
We look forward to planning your next incredible journey!
Best wishes,
Audley Travel USA
Fantastic experience: Our Iberian specialist Eric Carnes orchestrated an itinerary that allowed us to experience Portugal and Spain in a way that we could never have put together on our own. Having Eric to do all of planning really paid off. He was on top of the details right from the start. He listened carefully to what we had in mind and came through with the ideal plan. Highly recommended!
Hi Philip,
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience working with Eric.
It's fantastic that he was able to create an itinerary that perfectly captured your vision for your trip to Portugal and Spain. We will make sure to pass that feedback along to him and his manager.
Thank you again for your kind words. We hope to have the opportunity to plan another adventure for you in the future!
Best Regards,
Audley Travel US
Fantastic experience: My husband and I just returned from our 12-day trip to Portugal planned by Corinne L. We never used Audley before, and I can honestly say we will never go without them again! We had an idea of the areas we wanted to cover in Portugal, but Corinne’s knowledge coupled with her ability to create our dream vacation and stay within our budget made Audley’s service indispensable. We had outstanding guides for our private tours, and Corinne’s suggestions beyond our tours were wonderful! The 5-course tasting menu at Herdade do Esporão was a not-to-be-missed experience, lunch in Olhão and a day in Tavira were all doable on our own. The hotels were waaaaay beyond our expectations. We loved being able to tour on our own in the morning and relax by the pool in the afternoon. And the food, everywhere we ate, was incredible, especially the restaurants suggested by Corinne. We won’t travel without Audley again, and if you haven’t tried their services, you really should!
Hi Jan!
Wow! Thank you for this incredible review of your trip. We're beyond thrilled to hear that Corrine could help you and your husband create your dream vacation in Portugal full of wonderful tours, excellent food, superb accommodations, and time to relax. We have shared your kind words with Corrine and her manager.
We understand how special these trips are, and hope that the memories you created together in Portugal last a lifetime.
We're looking forward to the opportunity of working with you again in the future and making more memories!
Warm regards,
Audley Travel US
Fantastic experience: I recently returned from a 14 day trip to South Africa with 7 family members. I planned this trip with Thora at Audley. She was fabulous, we had zoom meeting so all members could participate in planning. She crafted the trip from Cape Town, along the Garden route, ending at Amakala Private reserve. All our accommodations were outstanding. We had many tours planned with Audley partners that were so great. Our time was carefully planned and every thing went smoothly. Everyone had a great time. Such a memorable trip. I can't wait to plan our next adventure with Audley.
Hi Susan,
Thank you for taking the time to provide us with such positive feedback about your recent trip with us! We are so happy to hear that you enjoyed all accommodations, tours, and that your whole family could be involved in the planning process. We really pride ourselves on our country specialist's ability to tailor our client's experiences to their desires. We will be sure to share your comments with Thora and her manager.
We can't wait to help you plan your next adventure!
Best,
Audley Travel US
Fantastic experience: I would highly recommend their services. They made everything so easy and organized. We had the best trip to Italy because of their team in the states and in country. Thank you to Gudrun for her help!
Hi Shelley,
Thank you for your fantastic review! We're delighted to hear that your trip to Italy went off without a hitch and that Gudrun made the planning process smooth and enjoyable. She truly takes pride in creating seamless, personalized experiences, and we're glad her expertise helped make your trip memorable.
If you ever wish to explore more of the world, we'd love to help you plan another incredible journey!
Best wishes,
Audley Travel US
Fantastic experience: I have recently returned from a wonderful 3 week trip to Spain and Portugal, planned with the help of Corrine Landry. I had a general idea of where I wanted to go and what I wanted to do with my time, and Corrine patiently helped me tweak and perfect my vision. Because I am a solo traveler and fairly inexperienced traveling internationally, I am still a bit nervous and I relied heavily on Corrine's expert advise and the plans she made, which included the most amazing tour guides, personal drivers, hotels, etc. Every detail was planned out to perfection. I had no problems, but again, as I was a bit nervous, I reached out a few times to the local in country travel partners to confirm some of the arrangements, and each time, I received an immediate response. This is my second time planning a trip with Audley, and quite frankly, I cannot imagine taking another trip without them. In fact, Corrine and I have already started talking about my next trip. One of my guides in Spain told me that I was with a great travel company. I could not agree more!
Thank you so much for your glowing 5-star review! We are thrilled to hear that your trip to Spain and Portugal exceeded your expectations and left you with such positive memories. We are delighted that Corinne was able to craft an excellent itinerary based on your ideas and that her expertise helped ease any travel nerves, allowing you to fully enjoy your solo adventure abroad.
We are especially pleased that you enjoyed your tour guides, personal drivers, and accommodations selected for you. We have shared your wonderful feedback with Corinne and our local partners.
It's fantastic to hear that you're already planning your next trip with us! We look forward to assisting you again and creating another exceptional journey for you.
Kind regards,
Audley Travel US
Fantastic experience: I recently returned from a 3-week trip of Singapore & Indonesia (Yogyakarta, Borneo and Bali) tailor-made by Audley Travel. Every aspect of the trip was top notch: my region-specific advisor who helped me plan and organize t6he trip, all the airport transfers, private tours, boutique hotels and incredible excursions. I was able to experience the natural beauty of each area without the stress of crowds and group activities. Their choice of accommodations are excellent, providing a comfortable stay in the best location at every stop. Their service and knowledgeable tour guides was exceptional, our private tours allowed us to see the places at our pace and interests. Since I booked all the internal flights with them, cancelled flights were quickly re-booked through their local supplier (we had four out of our six flights of the trip cancelled within 24-48 hours each and they were promptly re-booked making sure we received the new booking information). This made our trip stress-free since they were always one-step ahead with the planning and follow through making us feel we had the best team in corner, watching over to make sure the trip went as planned. I had heard about Audley in 2019 and used them on a 10-day trip to South Africa. Were so pleased with their service and choice of hotels / excursions in that trip, that I organized this 3-week dream trip (originally supposed to be in June 2020 but got cancelled with the pandemic). Their level of service and knowledge is unmatched! Highly suggest them for a private and one-of-a-kind trip that you can adjust based on your interests. They have more than surpassed my expectations on both trips I have booked with them. Look forward to travelling again with them in the future.
Hi Jonathan,
Thank you for taking the time to provide us with such positive feedback about your recent trip to Singapore and Indonesia! We're so happy to hear that you found exactly what you were looking for in your second trip with us. It's great to hear that Matthew was able to put together a wonderful experience that had everything you were looking for.
We really appreciate your kind feedback and repeated commitment to Audley Travel! We're looking forward to helping you plan another adventure with us in the future.
Best,
Audley Travel US
Fantastic experience: I have used Audley Travel three times and have been thrilled with the arrangements they have made… from helping to create the itineraries; booking hotels that exceeded my expectations; hiring wonderful drivers and local private guides; and obtaining skip-the-line tickets for various sites. Their recommendations for local restaurants and suggestions for other activities are also helpful. I love that their agents are *so* well versed about the countries/places they assist with. For smooth, quality travel, you can’t go wrong with Audley!
Dear Corrine,
We are thrilled to hear your most recent adventure with us was such a hit! It's our pleasure to help amazing clients like you enjoy your travel to the fullest. Thank you, thank you, thank you for trusting us with your past three trips. Let us know when you're ready for a fourth-- we can't wait to work with you again!
Warmest regards,
Audley Travel USA
Fantastic experience: Corinne L. is a rockstar! My boyfriend and I used Audley to plan a 2 week trip to Portugal in a very short timeframe and Corinne did an outstanding job! We didn't want our whole vacation planned for us, but we needed help with hotels, transportation, recommendations on food and activities as we traveled from Porto to Lisbon and then the Algarve. She covered it all, we didn't have to worry about transportation from airports, train stations, or hotels. Everything went exactly how our itinerary said it would and it really let us get the most out of our trip. Audley ensures you know what to expect, what to pack, what to do if something were to go wrong, ensuring you get the most out of your vacation. I can't say enough great things about our trip to Portugal. Highly recommend the location and Audley travel to ensure you enjoy every minute of it! 10/10 ***** Will definitely be using Audley for our trip to Croatia next year!
Hi Catherine,
Thank you so much for taking the time to write this lovely review. We are so happy to hear Corinne provided a worry-free experience so you were able to get the most out of your vacation!
We will make sure to pass this sentiment along to Corinne and her team.
We hope you have just as wonderful of a time in Croatia and look forward to many more adventures to come!
All the best,
Audley Travel US
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