
Castles and Dreams Travel

Information about Castles and Dreams Travel
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We specialize in Disney Destinations, all cruise lines and all-inclusive resorts. No fees. We find the best vacation package based on your expecations and budget. Hablamos espanol. Falamos portugues.
Our comment from TraTraTravel about Castles and Dreams Travel:
Welcome to Castles and Dreams Travel, your premier travel agency dedicated to creating magical experiences for Disney and Universal vacations!
Our clients consistently rave about our exceptional service, highlighting the dedication and expertise of our travel agents:
- Elyse Goslin: Clients express deep gratitude for her comprehensive planning and attention to detail, particularly for families with young children.
- Heather Faight: Renowned for her promptness and problem-solving skills, Heather is praised for guiding families through the complexities of park reservations and dining options, ensuring a seamless experience.
- Meisha Houston: Recognized for her patience and ability to work with various budgets, she creates enjoyable planning processes for families.
- Floppy: Valued for her proactive assistance and guidance, ensuring families make the most of their park visits with tailored itineraries and daily updates.
- Carolina Díaz: Known for her compassion and dedication, Carolina helps families navigate their Disney journey, ensuring every detail is meticulously planned.
- Shelly Vodrazka: Clients appreciate her thoroughness and personal touch, often going the extra mile to ensure stress-free vacation planning.
- Mary Ryan: Clients have praised her knowledge and commitment, ensuring a smooth booking process and consistently accommodating their changing plans.
While our travel experts have received numerous accolades, some clients have noted occasional delays or challenges, particularly during peak times; however, our team consistently strives to deliver the best service possible, adapting quickly to meet our clients' needs.
Your dream vacation awaits! Let Castles and Dreams Travel take the stress out of planning, so you can focus on making lifelong memories.
Castles and Dreams Travel: Reviews
Fantastic experience: We just returned from a 3-day, 4-night stay at the Walt Disney World Resort. Elyse Goslin was incredibly helpful and communicative during each stage of the planning process. She sent timely emails when deadlines approached for making dining reservations or booking transportation, assisted with making decisions regarding lightning lanes, and provided a detailed itinerary that was personalized to our experience (we were traveling with a toddler, and she included lists of all the best rides for a 2-year old at each park!). She made what could have been an overwhelming process both easy and fun. I highly recommend using Elyse to help plan your next Disney vacation!
Thank you for your kind words about Elyse. We love to hear that our clients had a wonderful vacation!
Fantastic experience: A huge thank you to Heather Faight for reaching out and helping out a flustered parent and her Disney reservations. Though I had purchased my vacation package through Disney, my tickets were not showing in my MDE account. Heather saw my post on a FB group and offered to help though she wasn’t my TA. While we weren’t able to immediately fix the problem, we reviewed MDE and she called her TA to give me some reassurance that the tickets would show up in my account before our trip. This is the kind of help, compassion and tenacity you want in a TA! I appreciate Heather and no doubt in my mind that anyone would be in good care with her service! She cares!! I will keep Heather in mind for future Disney trips!
Thank you for your review about Heather. I am glad she was able to help you out and hope you had a magical Disney vacation!
KIRSTEN, owner
Fantastic experience: I must say I am very pleased with the service. Meisha was patient and understanding. I was very indecisive with a tight budget and Meisha made this a breeze. This will be an annual treat for me and my family and Meisha will definitely be planning our next trip.
Thank you very much for your review. We love to hear that our clients had a fabulous trip. We look forward to your next trip!
Fantastic experience: My Representative Meisha Houston was very Professional and detailed, saved me and my husband a lot of time and money.
Oh, we love to hear that we saved you time and money! I am glad we were able to assist you and Meisha & Castles and Dreams Travel looks forward to planning your next vacation!
Fantastic experience: Llevamos a mi hija de 4 años por primera vez a Disney y pudimos contar con la asesoría y apoyo de Carolina Díaz. Gracias Caro por todos los tips, paciencia, ayuda y hasta los regalos que nos dejaste en el hotel! En verdad nos sentimos súper acompañados y respondiste todas las dudas que tuvimos. Sin duda la recomiendo eres muy profesional y además excelente persona! Un abrazo
Fantastic experience: Hola, viajamos con Floppy a Orlando en junio y la verdad que fue un antes y un después. Ya habíamos ido varias veces a Disney y no aprovechábamos bien el dia. Floppy nos ayudo a utilizar la app y el genie. Nos enviaba todos los días la info acerca del parque, los juegos, desfiles y shows. El asesoramiento previo al viaje también fue excelente en la elección de hoteles. La verdad que Floppy es un 10! Sin dudas, de volver a Orlando, la volveríamos a contratar, ya que pudimos aprovechar mejor los días. Todo lo contratado fue excelente y sin contratiempos. Super recomendable! Muchas gracias!
Fantastic experience: Todo muy bien
Fantastic experience: Hola a todos! Esta es mi tercera vez que viajo a Disney con la asistencia de Floppy! Es excelente. Antes viajaba comprando directo de la pagina de Disney, reservas, y demás, y obvio era un lio. Ahora con sólo pedirle lo que quiero a Floppy, por arte de magia (como todo en Disney) ella lo hace realidad. En 1 minuto te comenta de la mejor disponibilidad de hoteles de acuerdo a tu presupuesto y preferencias! Viajé con Floppy con mis mellis cuando cumplieron 1 año, a los 3 años, y ahora a los 5. Siempre una recomendación particular teniendo en cuenta la edad de ellas. En cada viaje me recomendó el orden para ir a los parques teniendo en cuenta la demora de las atracciones en cada día, e incluso me armaba la recorrida dentro de cada parque para poder aprovechar el tiempo. Y para más, estando en Disney siempre se comunicaba antes y durante para asegurarse de que todo esté conforme lo planificado! Y si algo no sale como lo previsto, siempre nos da una respuesta alternativa para mejorar la situación. Floppy definitivamente es parte de la magia de Disney! no se la pierdan!
Fantastic experience: Excelente asesoramiento, viajamos a Disney con Floppy. Un viaje que superó todas nuestras expectativas, siempre estuvo disponible para consultar dudas y darnos los mejores consejos. Ojalá podamos volver ! ♥️
Fantastic experience: Floppy es la mejor, no solo tuvo una increible predisposicion para orgenizarme todo en disney y universal sino que dia a dia me escribia para recordarme que no me deberia faltar, como me estaba yendo u mil tips!! UN SUEÑO TODO
Fantastic experience: Hicimos el viaje a Disney y Universal studios de Orlando con Floppy, totalmente recomendable su servicio. Siempre estuvo atenta en todo el viaje, recomendándonos como aprovechar al máximo los días, sacándonos dudas que surgían, y ayudándonos en todo momento. Esperamos poder volver a viajar algún día y lo haríamos nuevamente con ella.
Fantastic experience: Viajamos con mi familia a Disney en el mes de mayo y estuvo todo excelente. La verdad Floppy se ocupó de todo, estuvo en todos los detalles y siempre se mantuvo en contacto durante el día a las preguntas que le hacíamos dándonos sugerencia para hacer la experiencia más inolvidable de lo que fue. Gracias Floppy y Disney por en momento mágico en nuestras vidas
Fantastic experience: Viajamos a Disney con 4 niños pequeños; la menor era un bebé de 4 meses. Gracias a Claudia nuestras vacaciones fueron increíbles. Agradezco su paciencia y buena disposición para ayudarnos en nuestro itinerario a Disney. Muy simpática, se nota que sabe perfectamente cómo poder aprovechar Disney con niños pequeños.
Fantastic experience: Booked a 5 day trip to Jamaica with Rosemary and it was such a smooth process. Rosemary was patient, understanding and informative. She was responsive and extremely helpful. Highly recommend booking through Rosemary we had an amazing time! Thank you again so much! 100/10 booking through her again :)
Fantastic experience: Kim Hogue is fantastic! My first cruise planning experience with Kim was effortless. She followed up with itineraries and met me in person to provide me with my documents in a cute customized folder! Just awesome!
Fantastic experience: Gracias infinitas a florencia, no solo por ser una asesora increíble. Sino porque nos ayudo de una manera comprometida y sumamente dedicada para que pudiéramos hacer realidad nuestro sueño de viaje en familia y que pudiéramos superar nuestras expectativas ♥️
Fantastic experience: Un lugar alucinante, de juegos y diversión en el cual fuimos acompañados todos los días y en todo momento por nuestra asesora de Disney lo que permitió optimizar los tiempos que es fundamental para los juegos
Fantastic experience: Desde hacía muchos años que planeábamos viajar a Disney. Apareció algo impensado como la pandemia y nuestro deseo se postergó hasta que nos sentimos seguros y ahí apareció Floppy! Llegamos a ella por unos amigos que lo único que hicieron fue hablar cosas lindas. Así que nos juntamos, sin saber nada de Disney ni de parques ni de hoteles. Tuvimos dificultades técnicas para pagar y ella siempre estuvo presente para ayudarnos. Ni que hablar a la hora de los shows y parques ! Todo fue muy muy muy fácil teniendo su ayuda en un segundo. Súper amorosa y sin dudas vamos a volver y será con floppy! ❤️ Gracias por hacer que nuestro deseo haya sido espectacular !!!
Fantastic experience: Realmente, hicimos realidad nuestros sueños!!!. Gracias a Carolina Diaz, quien gestionó y organizó nuestro viaje familiar., Mis 3 niñas disfrutaron cada parque que visitaron!
Fantastic experience: Excelente servicio de la agente Carolina Diaz. Muy preocupada e interesada por nuestras necesidades como familia para conocer los parques. Gracias a ella, disfrutamos de un maravilloso viaje.
Fantastic experience: Ya es la 4ta vez viajando a Orlando con la agencia y todo Perfecto. Créditos a la mejor, la numero 1 Carolina Diaz, asesoría de calidad y siempre con la mejor disposición ❤️❤️❤️ Recomendada la agencia al 100%, comunicación y confiabilidad siempre. A Caro por todo!!!
Fantastic experience: Dar gracias y felicitaciones a la agente Carolina Diaz, ella se preocupó personalmente de resolver todas mis dudas, fue muy amable y servicial!! Excelente atención, la recomiendo a 1000%
Fantastic experience: Nosotros viajamos con Floppy, y fue la mejor decisión que pudimos haber tomado, fue una excelente experiencia, nos ayudó muchísimo tanto con los preparativos previo al viaje como asistiéndonos a full estando allá. Incluso compramos el memory maker algo que si no me explicaban y me mostraban bien de qué se trataba ese servicio, nunca lo hubiese contratado y estando allá me hubiese arrepentido porque realmente es un muy lindo recuerdo. También quiero destacar el extenso tiempo que se ha tomado para explicarnos cada detalle respecto a las atracciones, a como optimizar el tiempo y aprovechar al máximo cada parque. Su trabajo fue impecable!! Super recomendable!!
Fantastic experience: Es la mejor Agente Disney!!!! Llevamos dos viajes con ella y todo siempre excelente!!! Sin dudas la volveríamos a elegir y a recomendar!!!! Atenta siempre y pendiente de que todo salga mejor que lo esperado!!! Una genia ✨✨✨
Fantastic experience: Cuando comenzamos a planear nuestro viaje, había muchas dudas por donde comenzar. Llegamos con Floppy y desde el primer momento entendió nuestras necesidades, lo que queríamos hacer y como hacerlo. Se encargo de escucharnos uno por uno y con toda la información nos armó el mejor viaje a Disney/Universal que uno puede imaginarse. Todos sus consejos, recomendaciones funcionaron a la perfección y si algo fallaba, ella estaba ahí para asesorarnos como continuar con la mejor experiencia. No dudamos en volver a organizar un viaje con ella. La recomendamos con los ojos cerrados. Eso si, armarse de paciencia para sus interminables audios, video llamadas de varias hs, pero vale la pena cada minuto, porque no deja nada al azar. Muchas gracias Floppy por habernos hecho pasar unas excelentes vacaciones y vivir la magia de Disney
Fantastic experience: Excelente experiencia. Lo recomendado por Floppy fue acorde a las necesidades de la familia y la edad de nuestra hija. Siempre atenta a cada situación en la que la necesitamos. Aún post viaje.
Fantastic experience: Heather is the most helpful, kind, accommodating, enthusiastic vacation planner ever! She helped my family and I make it to Disney after many barriers of Covid and flight cancellations and hurricanes get to have the Disney vacation of our dreams. Heather is so knowledgeable and organized. She lives and breathes being of service to others. She is so quick to respond and problem solves with the best of them. She truly goes above and beyond and genuinely wants you and your family to create beautiful memories to last a lifetime. I would highly recommend her! We love Heather!
Fantastic experience: We can’t thank Heather enough for planning this trip for us! She was quick to answer all of our questions, she was able to set us up with all of the dining reservations we wanted, and she made sure we were taken care of throughout our trip! We absolutely loved working with her and highly recommend her for all of your Disney/Universal trip needs!
Fantastic experience: Heather was so helpful with our trip to Disney. We had so many questions about the parks with genie+, lightning lanes and virtual queues. She was very knowledgeable about all of the systems and effortlessly guided us. She gave us so many great tips to make our trip even more magical. When our flights were delayed resulting in changing our plans for our first day, Heather was available for us and quickly changed our park AND DINING reservations before we even checked into the hotel. We will not go to Disney again without her assistance!
Fantastic experience: Heather Faight was awesome to work with! She provided quotes for us a few times before we finally decided to go on our Disney trip. She was super helpful and gave great advice on the resorts and parks. She was also just a message away during our trip to answer some questions that we had. I always thought planning a Disney trip would be so overwhelming but Heather made it so much better!
Fantastic experience: We worked with Heather Faight. She was amazing! She helped us coordinate 2 different reservations (our family and my mom and step dad) and it was so easy with her. She booked our virtual queue for us as well (I completely forgot so that was a huge help!!) Our kids had an amazing trip!! They are already asking to go back lol. Not having to worry about the little details helped me be able to relax and enjoy the trip more. She also helped us stalk out a Tusker House reservation for 8 super short notice! Super sweet, easy to get ahold of, always patient with questions, and even was available while we were at Disney for any questions that came up!!
Fantastic experience: Heather Faight was so great to work with to plan our Disney trip! She made it so easy and was able to get all of our requested reservations! Her response time was so fast and she had answers for every question we could think of! She made sure we knew our itinerary and gave us all the tips to make our trip go smoothly. Highly recommend Heather and we will be reaching out to her again in the future!
Fantastic experience: Heather is one of a kind. We forgot our paperwork at home and when we texted her she sent them right away. We would recommend her to anyone.
Fantastic experience: Gracias Ceci! Nos ayudó con los preparativos, reservas y guías para que sean unas vacaciones espectaculares. Muchas Gracias Ceci, por todo.
Fantastic experience: Una genia total Ceci! Nos asesoró, detalló y explicó de maravillas día a día. Súper paciente con nuestras decenas de preguntas e hizo lo imposible para complacernos. Gracias Ceci, tuvimos un viaje soñado
Fantastic experience: Heather Faight was AH-MAY-ZINGGGGGGG!!!! She really went above and beyond for BOTH my trips last year, one being a family vacation, the other being a couples get away. We currently have 2 additional trips planned with her, and will continue to use her for any trip we plan! HIGHLY recommend talking to her about any of your ideas for travel to make your dream a reality, Heather is 100% THE BEST!
Thank you for taking the time to leave a review. We are happy to hear that Heather provided you with great service and that you had two wonderful vacations. Have a magical day!
Fantastic experience: Huge thank you to Heather Faight for helping us plan an unforgettable vacation! Heather helped with every detail and went above and beyond what a travel agent should do. Heather made reservations, fixed problems (even before I knew it was a problem), and checked in with us continuously throughout our trip. When I felt overwhelmed one day, she literally took over, from Pittsburgh, by booking rides and telling me exactly what to do and when to do it. We have already planned another trip with Heather and I cannot wait. Thank you, Heather! You are truly magical! XO
Fantastic experience: Heather booked my family's vacation in May. It was perfect. She made sure everything went off seemless, and put up with all my questions. Highly recommend.
Fantastic experience: Floppy es una genia! Es destacable lo proactiva, simpatica y generosa que es. Gracias a ella tuvimos las mejores vacaciones! Nos ayudó con todo en la previa, nos dio toda la información que necesitábamos y muchos concejos y recomendaciones que hicieron que todo fuese maravilloso. Durante el viaje estuvo siempre para recordarnos los detalles o responder las dudas que fuero surgiendo! La recomiendo con toda la tranquilidad y estoy segura que voy a volver a viajar con ella. Es una gran profesional porque lo hace con pasión, hace lo que le corresponde y más! Todo salió perfecto!
Fantastic experience: Disney de la mano de Floppy, fue todo lo que está BIEN en el mundo! Ordenada, atenta, prolija, nos dió TODOS los detalles que necesitamos...hasta en los momentos de crisis!! El viaje y los parques superarlos las expectativas que teniamos y gracias a las recomendaciones y la data de Floppy. Recomendamos fuerte contratar los servicios de Flo, en serio no se van a arrepentir... más si es la primera vez! ;)
Fantastic experience: Robin was able to maximize our vacation time at Disney by helping us preplan and discover new places to eat too. We had a great family vacation and I am grateful for her paving the way for us. We made lots of sweet memories for sure. Would definitely recommend and will book through her again.
Thank you! I am so glad that Robin planned a great vacation for you. Happy New Year!
Fantastic experience: La mejor opción para tener tus vacaciones magicas. Sin preocuparte por nada. Te dan la mejor atencion y las mejores opciones para tu viaje
Fantastic experience: Increíble la atención recibida desde el primer momento, hace ahora dos años, por Manuel. Super atento, explicando todo el proceso de reserva, las opciones que teníamos y dando recomendaciones en todo momento. Atendiendo a nuestras peticiones y cambios siempre, sin poner ni una pega. Y la ayuda facilitada por él en estos momentos que hemos tenido que cancelar por culpa del cierre de fronteras de Estados Unidos, no tiene precio. Sin su ayuda no habría sido posible obtener el reembolso de todo el paquete. De verdad, un 10 de persona, un 10 de profesional. Totalmente recomendable reservar las vacaciones con él para tener una experiencia mágica y sin sorpresas. Espero que Estados Unidos abra pronto y podamos reservar de nuevo contigo nuestro viaje. Gracias mil!
Fantastic experience: She went above and beyond to make sure our trip was everything we wanted and more. She also checked on us while at Disney as well. I definitely recommend her to anyone who wants to plan a trip!!
Fantastic experience: Our TA, Shelly, was very helpful and attentive to all our needs as we prepared for our trip. She monitored our reservation status and reminded us of upcoming due dates. She shared information on changes to COVID-19 policies at the parks keeping us informed. I highly recommend Shelly for any/all your travel needs.
Fantastic experience: Shelly was such a pleasure to work with! Communication was excellent and her knowledge of the parks was so helpful. Can’t wait to take another magical trip and have Shelly take the worry out of planning.
Fantastic experience: I have been using Castles and Dreams, Mary Ryan, for several years and we have booked several trips with them. Most of these trips were out of the country. Mary and her team are OUTSTANDING and I will not go anywhere else. I trust their judgement and advise because they look out for our best interest only and try hard to accommodate our needs. This last year was crazy with cancellations and re-bookings due to Covid. Mary was on top of everything and made sure we did not miss a deadline.
Fantastic experience: My daughters and I decided to go on a Disney Cruise. Castles and Dreams helped with the process. Shelly, our agent informed me of the choices in ships and ports of call. I discussed these choices with my daughters and we picked a Fantasy cruise. This was an amazing vacation! We had the best time and will do another cruise in the future. This year we have decided to do Disney World in December. Again going with Castles and Dreams as we know from our previous experience it will be another exceptional vacation! Thank You Shelly for making All of Our Dreams Come True!!
Fantastic experience: Taking four children anywhere on a budget can be a struggle. I am super appreciative of Shelly, our travel agent. It takes away the planning headache for me. She is super easy to work with, and provides multiple options for me to choose from. She even goes the extra mile to check on us and is easy to get in touch with if issues do arise. I find it reassuring that she has been to these vacation spots multiple times. I am a great follower and a terrible planner. I never went to Disney as a child, thanks to Shelly, my children were able to experience the magic! I am planning on Universal and then onto Sea World next! I am using Shelly for both of these! Best review I can give her is my repeat business!
Fantastic experience: Shelly Vodrazka is the “B” in Bomb she was recommended to us and has been nothing but prime time she stayed in contact with us during our trip ( which we thought was great) we recently went to Disney in April ready to go back ❤️
Fantastic experience: Shelly Vodrazka has been phenomenal with planning my vacation to Disney. This is the 3rd she’s done for me and I couldn’t ask for better service
Fantastic experience: Booking my family’s first Disney trip with Shelly Vodrazka was the best decision I have ever made. Shelly goes above and beyond for her clients and makes the entire experience stress and hassle free! We love Shelly, and we can’t wait for our Disney trip in November!
Fantastic experience: Shelley Vodrazka is our travel agent and she does a wonderful job. She makes sure that we are happy and get all of the amenities we like. Shelley goes out of her way to make sure we are having fun and enjoying all of the benefits offered in the packages she puts together. Thankyou Shelley for many wonderful vacations !!! You are truly a superior travel agent.
Fantastic experience: Shelly Vodrazka has planned two trips for my family, one to Universal Studios and one to Disney. She is very thorough and gave us numerous options. She responded in a timely manner and put together a great trip for us. She answered all our questions and offered some great perks. I would highly recommend her services!
Fantastic experience: We were at work one day and we were talking about Disney. I looked over and told her to book me a trip! During a break she priced our trip and within minutes had us booked to Disney, during a pandemic, that was 3 weeks away! Not only did she deal with my last minute ideas but made many more last minute changes for us without hesitation. Super easy to work with. I highly recommend Shelly Vodrazka for all things Disney. 10/10 will book again
Fantastic experience: Shelly is great at her job! Responds quickly & very informative.
Fantastic experience: Shelly has it down to a science! We certainly got the maximum out of our Disney vacation. She proved that it was all about strategic planning ♥️
Fantastic experience: Shelley is amazing! I booked my first trip to Disney and she has helped me every step of the way. She has given me tips and continues to keep me updated on restriction changes. She is very quick with responding. Shelley has made planning this trip amazingly easy.
Fantastic experience: Had an awesome time and booking experience on our vacation! Shelly is the best!!!
Fantastic experience: Shelly has always been so helpful and friendly and consistently goes out of her way to make our Disney Experience Magical
Fantastic experience: Shelly always delivers! She booked an awesome trip to Mexico for my group of ten! She is my go to TA, always!!!
Fantastic experience: Shelly is the bomb diggity. She rocks!!! Always demonstrates Professional demeanor. She creates an experience like no other. Working with Shelly is like working with family. We need more shellyism in our world...thanks shellbell for everything. ❤️
Fantastic experience: Shelly did an amazing job helping me to plan our Disney vacation! She was helpful, knowledgeable and very responsive and attentive to our needs. I would definitely recommend her and use her again in the future! I’m so thankful for her expertise, she helped to put a smile on my children’s faces and for that I will always be grateful!
Fantastic experience: Shelly was extremely attentive with a wonderful personality. When I went to her with changes, questions, etc., she did not hesitate. She immediately worked well with me. She worked me through several scenarios of deals for the parks we wanted, and helped me pick since I was almost blindly going into the situation. Shelly also gave me real life experiences that she had encountered when suggesting places to stay, meal plans and so forth. She will definitely have me as a repeat customer as well as my referring others to her.
Fantastic experience: Shelly was so easy to work with and has made my vacation planning effortless. I will definitely be calling on her in the future and referring her services to all of my friends.
Fantastic experience: Shelly has planned a couple trips for me and my family. She is always organized, knowledgeable and on top of things. She goes above and beyond to make sure you get the most out of your vacation.
Fantastic experience: Shelly was the best!! I had been wanting to take this trip for years but was always overwhelmed by all the details. Shelly went above and beyond to make our trip a magical one!! She helped us plan our first family trip to Disney. She was quick to respond to all my questions (I had a lot of them) and made planning our trip a breeze. Even while we were in Disney and I had questions, she responded quickly. I honestly couldn’t have planned our trip without her. I will absolutely have Shelly plan our next Disney vacation. Thanks again Shelly Vodrazka.
Fantastic experience: Shelly is my go to girl!!! She is always willing to help me with planning and is patient with all of my changes. I was hesitant at first to use a planner since I usually plan my own trips, no more! I won’t plan anything for myself again as long as Shelly will take care of me! Two thumbs up! Highly recommend!!
Fantastic experience: Heather Faight is AMAZING!! She took all of the stress out of planning this Disney adventure. Our trip was a million times more enjoyable because of her knowledge- 10/10 recommend her again & again!
Fantastic experience: Heather is absolutely amazing! This is my first time using a travel agency for my family’s summer vacation. Heather has made the process very easy as well as stress free. Any questions or concerns I may have she is quick to respond and she is one of the nicest people I have ever met. If you go through this agency I highly recommend having Heather as your agent! She is more of a friend than an agent to my family!
Fantastic experience: Mary Ryan is the best! She once waited on a call during Covid for Disney for 11 hours for us to be sure we had a place to stay! She never misses a detail and always follows through on trips until they are perfect for you and your family. I would highly recommend Mary every time!
Fantastic experience: Heather has made planning a summer trip to Universal studios with the family a total breeze! She answered any and all questions with enthusiasm and extensive knowledge. I will never attempt to plan a family trip again, I'll just be calling Heather!
Fantastic experience: Fue la mejor experiencia que viví en mi vida y todo fue gracias a Floppy que nos asesoró hasta en el más mínimo detalle. Nos explico hasta lo más insignificante. Una genia que sin dudas la volvería a contratar en caso de tener la posibilidad de volver o la recomendaría 100%. Una genia, súper dulce, alegre y sobretodo buena persona. Gracias Flor por formar parte de mi viaje.
Fantastic experience: I’ve used Jared and Heather for many trips and I honestly have to say I will only use them. They worked with me on specific things I was looking for in my trips. One example is one of many trips to Disney.... they helped me book my fast passes to rides that I described I would go on like slow ones. They know that place like the back of their hands! They helped me choose which ones would suit us . They booked everything for us, I honestly didn’t have to do a thing except for enjoy my trip. They found me the best prices for what I was looking for! I can’t say enough great things about this dynamic duo! Only company I will use to book any of my trips! I’ve used them for at least 7 years or so! Very professional and met my needs to a tee! I’ve recommended them to all of my friends and family!
Fantastic experience: Mary Ryan is incredible. In February, we wanted to get to Disney for my birthday. And she set us up!!! She got us the best choices of rooms... we ended up deciding Carribean Beach Resort.... loved it. But I was so happy that she got us all the choices. And then she helped us with reservations. We kept changing our dates. She was so accommodating. Book with Mary. I will again and again!!
Fantastic experience: Our first trip to Disney was a success thanks to them! We are a family of five (3 little kids) and the responsibility of planning it all was a burden for this perfectionist momma. I honestly didn't even know where to start. Lizbeth was our agent and she was patient, caring dedicated and very professional. She took time to listen to our wants, needs, budget and then some. She even asked additional and individualized questions to help plan and cater to our family's experiences perfectly. My kids were over the moon and very happy with how special they felt. And us grownups were surprised at all that we were able to accomplish. Could not have been happier with all their services and help. Definitely recommend and will call them again for our next trip, no questions asked.
Fantastic experience: Realmente la atención de floppy ha sido excelente, muy destacada por su profesionalismo, su calidez , su minuciosidad para explicar primero y hacernos vivir cada detalle en el maravilloso mundo de Disney. Estamos muy felices de que nos acompañe en cumplir nuestro máximo sueño de familia y seguimos recomendando a nuestros familiares y amigos. Gracias eternas !!! y a seguir viajando juntos.
Fantastic experience: Todo salió tan hermoso!!! Veníamos imaginando el viaje hacía mucho tiempo, Flor lo puso en papeles e hizo que aprovechemos todo al 100%. El resultado: un viaje que superó altamente las expectativas que ya de por sí eran muy altas. Recomiendo si van a viajar a Disney contratar el servicio. Sobre todo si es la primera vez, pero también para repetir la experiencia.
Fantastic experience: I was able to call Mary Ryan and ask for information regarding a trip for myself, daughter and granddaughter to Disney Florida a few years ago. I cannot tell you how easy it was because Mary Ryan put together a great package with everything we could possibly need or want. She continued to find cost cutting ways to help us. Unfortunately, because of illness, I had to ask her to cancel this trip which she did. Here's the best part about Mary. She did all this canceling while she herself was away on vacation. She never complained or thought about herself. She just cared about her clients. I have recommended her to everyone who asks about travel. Thank you again Mary.
Fantastic experience: Mary Ryan has booked quite a few trips for me. From Jamaica to Mexico to Disney she can do it all. Our daughter got sick in the middle of the night. At four AM she was up with us on the phone helping to cancel our trip. When we rebooked with her later that afternoon all was well. She even called the hotel to check that we arrived and everything was okay with our reservations. I would highly recommend Mary for your travel needs!
Fantastic experience: I have been nothing but THRILLED with the level of service I have received in planning my Disney Trip. Particularly from Heather Faight! She has worked tirelessly to get us reservations, makes the BEST recommendations as well as ensuring every aspect of our trip has been planned and will be a success! I KNOW I am in good hands and have no worries that she will do everything in her power to make our trip magical and perfect!!!!!! THANK YOU HEATHER!!!!!!
Fantastic experience: El trabajo es muy organizado y la orientación muy buena.
Fantastic experience: Excelente experiencia y el.profesionalismo de la Sra Lizbeth colon cosme,i insuperable !!!!
Fantastic experience: Definitivamente los mejores!!! 100% recomendados para tu experiencia Disney!!
Fantastic experience: Un viaje espectacular y lo mejor fue la agenda de visitas a restaurantes y “fast pass” hechos por Lizbeth. Definitivamente, la mejor!!!
Fantastic experience: Heather has taken all the stress out of Disney planning. Her knowledge of the parks and how to best manage our time there made our trip extra magical. We didn't have to worry about a thing and any questions we had Heather was able to talk us through. I've also booked smaller trips with this agency and it just makes the travel process so much easier. Already looking forward to a Mexico trip later this year! Definitely recommend anyone give them a call for all vacation plans.
Fantastic experience: Buena calidad, precio, atención y muy profesional!! Excelente servicio
Fantastic experience: I had the pleasure of working with Lizbeth, she was very profesional and helpful planning my trip for the holidays. Would definitely recommend.
Fantastic experience: Tuvimos retrasos por la pandemia y nuestra agente siempre estuvo ahí. Dándonos los últimos detalles, actualizando, dándonos alternativas hasta que se llegó el día. Nos entregó todo por escrito muy profesional. Muy recomendada.
Fantastic experience: Very professional and very organized, we had no problems during the stay at disney, I will definitely coordinate my next vacation again!
Fantastic experience: Excelente trato para sus clientes, Lizbeth extraordinaria coordinadora de viajes siempre al pendiente de cada detalle. 100%recomendado
Fantastic experience: I had the pleasure of booking 2 of our family’s Disney trips with Mary, and I will never use anyone else. She was so helpful in making sure the vacation aligned perfectly with our needs. She was quick to respond to any questions that I had, and was always so willing to make any adjustments needed to our itinerary. In addition to that, she even made little “care” packages for our girls for the trip. She’s so knowledgeable, friendly, and made planning a trip to Disney look easy! She wanted to make sure we were getting the most out of our time and money while there. She would contact us if better deals were released. She helped make beautiful, lasting memories for our family. If you are ever looking to book a getaway, look no further, Mary is your gal! She’s simply the best. Better than all the rest!
Fantastic experience: Jared and Heather are pros. I’ve been an annual guest to WDW for the last 15 years. They have helped me to get the most value for my money. Also maximizing the Disney magic. Their level of knowledge of the Disney reservations system is unmatched. They are my goto when I go to WDW
Fantastic experience: Love love heather Faight for planning our family vacations at universal studios and Disney world she always very quick response we our questions she has our go to girl for our vacations
Fantastic experience: Heather faight is amazing!!!! Super attentive, quick response, best for my buck.. took my family of 4.. 2 teenagers and a 5 yr old.. and accommodated for everyone... awsome tips. Great recommendations all around easy to talk to and incredibly helpful. I couldn't have done it without her.. 1000percent recommend ... will never travel without her again lol...
Fantastic experience: Heather was amazing. She found the best deals that worked within our budget. After booking she was available at all times with answers to all my questions. Although my vacation has not come yet, when we do leave i have faith that everything is going to be smooth sailing. I cant wait for this experience and to book my next adventure with her and castles and dreams travel.
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