Diventures

9299 W Olive Ave #816, 85345, Peoria
9299 W Olive Ave #816
85345, Peoria
+1602-314-6650

Opening hours

  • sunday: 9h-15h
  • monday: (closed)
  • tuesday: 10h-18h
  • wednesday: 10h-18h
  • thursday: 10h-18h
  • friday: 10h-18h
  • saturday: 9h-17h

Scuba shop providing equipment, rentals & training in a heated pool. Also leads guided trips.

Our comment from TraTraTravel about Diventures:

Diventures is a premier dive shop in the Phoenix area, highly recommended for both beginners and experienced divers. With a dedicated and friendly staff, including excellent instructors like Ashley, DJ, and Darren, customers report remarkable experiences throughout their diving journey.

Many visitors appreciate the personalized instruction and the commitment of the team to ensure that divers feel safe and confident. The facilities, including a warm, heated pool, are modern and well-maintained, providing an ideal environment for learning and practicing diving skills.

Customers have praised the extensive selection of high-quality diving gear and the accommodating scheduling options for classes and dive trips. Many have shared positive experiences regarding the exceptional customer service, with staff members like Ashley and Ellie going above and beyond to assist with gear selection and dive preparations.

However, some users have expressed concerns regarding transparency around pricing and policies, particularly relating to equipment returns and fees. Despite these issues, the overwhelmingly positive reviews highlight the vibrant and supportive diving community fostered at Diventures.

Overall, whether you are looking to start your diving adventure or continue your training, Diventures is a fantastic choice where you will be treated like family and have endless opportunities for fun and learning.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Diventures: Reviews

4.7/5 (105 Reviews)
Mike Payne 4 weeks ago

Fantastic experience: What an amazing experience from A to Z. We used the Phoenix location. Ashley, the store manager is fantastic. Informative and easy to work with. Customer service is the very best. She guides you through the entire process. Darin was our instructor for the classroom and pool sessions. Classes where thorough and at a pace appropriate for all the students attending. A wonderful experience. I strongly recommend Diventures.

ila mcguire 1 month ago

Fantastic experience: This was the best class ever!!! So much fun and knowledge all at once

Crimson Light 1 month ago

Fantastic experience: Good selection of gear and flexible with the dates that you schedule your dives on

Kaylan Kelly 1 month ago

Fantastic experience: We had previously dropped our gear off for inspection prior to our trip next week so we popped in the pool to just re familiarize ourselves and Ashley was awesome! What a phenomenal human being she is. So helpful and full of energy! 10 STARS for Ashley!

Will 1 month ago

Fantastic experience: Received adult swim lessons from Ariana, she was great and I learned some great skills and techniques I can now put into practice.

Joshua Tobin 1 month ago

Fantastic experience: Just got back from a great driving trip (thanks Dwain!). And Jace stayed a few minutes late so I could return the equipment today (thanks Jace!).

[email protected] Axford 2 months ago

Fantastic experience: I felt very comfortable at Diventures when looking for a scuba shop to refresh my dive skills. I have a Padi Advanced Open Water Certification but haven't dived in 6 yrs. I completed my refresher course with Zach as my instructor & it was great! Zach was very knowledgeable & demonstrated each skill before we practiced with a buddy. Diventures has a nice warm 12 ft deep pool that was perfect for the 3 hour class. They also provided me with e-learning so I could prepare on my own time before jumping into the pool . Now I am ready for my next dive trip! Very friendly and welcoming shop too!

Kimberly Evans 2 months ago

Fantastic experience: This was my second class from Diveventures. DJ was an amazing instructor. Made sure SCUBA skills were refreshed and ready for open water diving. Answered all our questions. Ashley in the office is so helpful as well. Awesome dive shop!

Diana Zaldivar 3 months ago

Fantastic experience: Lots of fun. Great instructors. Lots of learning.

Diventures
Diventures

Thank you for sharing your experience! We're thrilled to hear that you had lots of fun in the snorkel class. It's wonderful to know that our instructors made the experience enjoyable and educational. We look forward to welcoming you both back for more exciting adventures!

Erick Newcomb 3 months ago

Fantastic experience: Clay is a very knowledgeable and patient instructor. He made the class fun, kept our attention, and most importantly taught us to be safe divers. I highly recommend him and Diventures. As far as equipment pricing, they are cheaper than Amazon (at least on equipment I was pricing).

Diventures
Diventures

Thank you so much for your feedback! We're thrilled to hear that you found our course to be detailed and comfortably paced. It means a lot to us that you felt supported and engaged throughout. Your experience is exactly what we strive for, and knowing we achieved that for you is incredibly rewarding. We can't wait to welcome you back for more learning adventures!

bri foo 3 months ago

Fantastic experience: Very detailed oriented course that went at a pace that was comfortable for the students while being very detail oriented.

Diventures
Diventures

Thank you for your feedback! We're glad to hear that you found our course to be detailed and comfortably paced. Our goal is to ensure that every student feels supported and engaged. We appreciate your input and look forward to seeing you in future courses!

Jackson Dionne 3 months ago

Fantastic experience: Everyone was super helpful, accommodating and honest! They gave me great advice with no pressure on choosing the more expensive products. Very nice people looking out for what fit my needs with honestly and integrity. Definitely going back soon for more gear!

Diventures
Diventures

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. Providing honest and accommodating service is our top priority, and it's wonderful to know that you felt no pressure and received the advice you needed. We're grateful for your support and look forward to welcoming you back soon for more gear. If there's anything else we can assist you with, please don't hesitate to reach out!

Ty Chandler 3 months ago

Fantastic experience: Local shop with very knowledgeable and caring staff to help with all your diving needs from classes to vacations and any gear you could need

Diventures
Diventures

Thank you for the 5-star rating! We're thrilled to know you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!

Mark Yellen 5 months ago

Fantastic experience: So accommodating! Ashley was an Amazing instructor and made the experience so fun!

Diventures
Diventures

Thanks, Mark! We are so glad Ashley is on our team. Let's go diving again soon!

danny trimboli 5 months ago

Fantastic experience: My wife and I visited from Sedona to attend Scubafest. When we arrived, we were greeted very promptly and courteous. The lady that helped us was knowledgeable and answered all our questions. The store was very well equipped with very nice gear. We highly recommend!!!!!!

Diventures
Diventures

Thank you so much for sharing your experience! We're thrilled to hear that you and your wife enjoyed your visit from Sedona to attend Scubafest. It's wonderful to know that you were greeted promptly and courteously, and that our knowledgeable staff was able to answer all your questions. We're proud of our well-equipped store and delighted that you found our gear impressive. Your high recommendation means the world to us, and we can't wait to welcome you back for more adventures!

David Yang 5 months ago

Fantastic experience: This is a lovely set up shop with good facilities. Having their own warm pool and classroom is super nice. Friendly staff too!

Diventures
Diventures

Thanks, David! We sure love our pool! Hope to see you in the dive shop again soon.

Tomer Zilbershtein 5 months ago

Fantastic experience: They were fantastic in helping me update my gear bag as I’ve been progressing beyond recreational diving!

Diventures
Diventures

Thanks, Tomer! Hope to see you again soon.

T Man 5 months ago

Fantastic experience: Hands down the best all around operation. Everyone works seamlessly as a team. Patient, courteous, and committed to helping all have the best time possible. If you are thinking about scuba diving, DO IT!

Diventures
Diventures

This made our day/week! Thanks, T Man! We're glad to serve the dive community here.

Serena O'Sullivan 6 months ago

Fantastic experience: I discovered Diventures at the travel Phoenix show in Phoenix and had such a great time speaking with the team. They were all so enthusiastic and welcoming. A few weeks later, I get a call saying I won a free scuba class in a raffle! I was thrilled, but nervous. Well, my nervousness wasn't warranted, because I was in good hands with my instructor, Ashley, who taught me the basics in a fun, approachable, encouraging way. Her cheerful and reassuring leadership style made me gradually become more confident, even though I've never done diving, snorkeling or anything of the sort. I feel like I was given a great foundation for future success in diving!

Diventures
Diventures

Thank you for sharing your experience with Diventures! We're thrilled you discovered us at the Travel Phoenix Show and enjoyed our enthusiastic team.
Congrats on winning the free scuba class! We're glad Ashley's cheerful and reassuring leadership made learning fun and helped you build confidence as a first-time diver.
We look forward to seeing you for more underwater adventures!

Robert Jackson 6 months ago

Fantastic experience: Extremely helpful staff. Really top notch. Ashley was VERY knowledgeable and bent over backwards to make sure I bought the best gear for me. Diventures will be my first call from now on.

Diventures
Diventures

Thank you for your kind words! We're delighted to hear that our staff, even Ashley, provided top-notch service and helped you find the best gear. Your safety and satisfaction is our priority, and we're thrilled to be your first call for all your diving needs. We look forward to serving you again soon!

Rob Loz 6 months ago

Fantastic experience: My wife bought me the SSI open water diver cert. for x-mas. Best present ever! Worked with Darren for the book work and pool instruction and Allie for the lake dives. The instructors took the time to ensure I understood all the skills, and their passion for diving was truly contagious. The equipment was top-notch, the pool was great, and the overall atmosphere was welcoming and fun. If you’re looking for a dive shop that goes above and beyond, this is the place! Highly recommend!

Diventures
Diventures

Thank you for sharing your fantastic experience! We're thrilled to hear that your SSI Open Water Diver certification was the best present ever. It's wonderful that Darren and Ellie took the time to ensure you understood all the skills and shared their passion for diving. We're glad you enjoyed our top-notch equipment, great pool, and welcoming atmosphere. We appreciate your high recommendation and look forward to diving with you again soon!

Mitch Katz 6 months ago

Fantastic experience: Professional, caring, and concise

Diventures
Diventures

Thanks for the 5 stars, Mitch! We love what we do and getting to share our passion for all things scuba!

valerie pina 6 months ago

Fantastic experience: Incredible experience! My instructor DJ made me feel safe and confident at each step before moving on.

Diventures
Diventures

Thank you for your kind words! We're thrilled to hear that DJ made your experience safe and confident. We look forward to seeing you soon for your Open Water Scuba Course!

Andrew Castillo 6 months ago

Fantastic experience: Awesome experience Dj was a great instructor. He gave clear instructions and made the time in the pool a blast! Great environment high energy and most of all clean!

Diventures
Diventures

Thank you for sharing your experience! We're delighted to hear that DJ's clear instructions and the high-energy, clean environment made your time in the pool enjoyable. We hope to see you again soon!

Christy Nelsen 7 months ago

Fantastic experience: Rented the pool to practice skills and try the Scuba Pro Hydros BCD out. Ashley is phenomenal. Knowledgeable and patient as we tried to find my correct weighting and adjust bouyancy. I really appreciated the opportunity to try out gear before I bought as well. Fantastic customer experience and worth the drive out from Mesa.

Diventures
Diventures

Thank you for your wonderful feedback! We're glad Ashley could assist you with finding the right weighting and buoyancy. It's great to hear that you enjoyed trying out the Scuba Pro Hydros BCD and found the experience worth the drive from Mesa. Wewill see you after your next vacation.

Barbara Francis 7 months ago

Fantastic experience: We walked in and we were greeted by Ashley who was amazing!!! She was very knowledgeable and so much fun to work with. We also worked with Zach who was very knowledgeable about our equipment which we needed to have done things rebuilt and pricing was reasonable. Awesome dive shop!!!!

Diventures
Diventures

Thank you Barbara, your review means a lot to us! We have so much fun in our shop and out diving and look forward to seeing you again soon!

Renee Santistevan 8 months ago

Fantastic experience: Diveventures has helped and is continuing to help me with my scuba certification. The staff is very friendly, knowledgeable, and they treat you like family when you go there. They did not try to upsell me on anything. Very happy with the whole staff.

Diventures
Diventures

Thank you, Renee! We are so glad we get to help you on your scuba journey! Thanks for choosing Diventures - lots of great adventures ahead.

Keith Thompson 9 months ago

Fantastic experience: Joe took us through the stress and rescue class and taught us tons of new skills and techniques. 100% recommend the class

Diventures
Diventures

Glad to hear you had fun while saving lives! Looking forward to the next class with you soon.

Kevin Stephan 9 months ago

Fantastic experience: Great staff - friendly, knowledgeable Full service - classes, gear, and trips!

Diventures
Diventures

Thanks, Kevin! We are lucky to have great customers like you.

Cheryl Bock 10 months ago

Fantastic experience: Work on my gear was well done, on time and in line with the quote provided. A very enjoyable experience. Ashley provided exceptional service and makes you feel like you’re part of the family. Thank you Ashley.

Diventures
Diventures

Thanks for the five stars, Cheryl! We are so glad you are part of the family!

Curt Bruns 1 year ago

Fantastic experience: I had an awesome experience using Diveventures for a dive trip to Catalina. Ashley was super helpful, communicative, and took care of all my concerns. Highly recommend!

Diventures
Diventures

Thanks, Curt! We love diving in Catalina and are so glad you joined us. Time for more diving :)

Carla Dudley 1 year ago

Fantastic experience: Fun atmosphere, exciting help for a great sport

Diventures
Diventures

Thank you, Carla! We LOVE scuba and appreciate you shopping with us.

Larry Johnson 1 year ago

Fantastic experience: Fun, safe, and educational! Ashley is very experienced and a great instructor. Just wish I would’ve remembered to take some pictures.

Diventures
Diventures

Thanks, Larry! We'll help get some pictures next time :) We look forward to diving with you again soon.

dedesandler 1 year ago

Fantastic experience: Amazing diving experience!!! I took a refresher course course and my 11 year old daughter took a certification course!!! We worked with Darren and Ashley, who were both amazing! They were knowledgeable and also made class so fun!! The facilities were top notch and my rental gear was outstanding! We can’t wait to dive with them!

Diventures
Diventures

Thank you for the five stars, Dede. It means so much and we're so glad you and your daughter are ready for more scuba! We can't wait to dive with you!

KeKe O 1 year ago

Fantastic experience: Very good and reliable shop

Diventures
Diventures

Thank you, Keke! We appreciate the five stars very much!

Steve Rivas 1 year ago

Fantastic experience: Zachary Demond helped with everything I needed to start my scuba adventure. Thank you.

Diventures
Diventures

Thank you, Steve! Happy diving ahead for you!

Mike Walker 1 year ago

Fantastic experience: Top notch. products, staff, facility. I have been diving since 1987. One of the best dive shops I have ever been in. Soo glad I found them, n I will be back.

Diventures
Diventures

Mike - Thank you for the five star review. We are so glad you found us!!

Tom Alongi 1 year ago

Fantastic experience: Accommodating and knowledgeable, they have a well staffed and equipped dive shop, and everything else important to a top dive shop.

Diventures
Diventures

Thanks for the great review, Tom! We appreciate you and your business very much.

Mike Low 1 year ago

Fantastic experience: Ashley is amazing!!

Diventures
Diventures

Thanks, Mike! We think so, too!

Brianna Osborn 1 year ago

Fantastic experience: Extremely friendly, helpful staff!

Natina Robinson 1 year ago

Fantastic experience: Love this place! Just got our gear serviced and love the options for apparel. Great Staff!

Daniel Ortiz 1 year ago

Fantastic experience: Customer services is in point here with a good selection of inventory. Staff is friendly! Make sure you go see Ashley for all your diving needs!

NicoleJeff F 1 year ago

Fantastic experience: This is the best shop! As a new diver, they make me feel welcome and are always open to educating me and telling me all the stories. It makes me feel motivated as I started quite intimidated with this sport. It’s a fantastic place to learn and grow in a new sport. They are open to my kids learning, too.

Missy Jordan 1 year ago

Fantastic experience: As a survivor of water trauma I never in my wildest dreams would have considered scuba for myself. August of last year I left my fear behind on the shore, and am now a master diver. The DiVentures company and the dive family at the Peoria location are second to none. With their support, and friendships I’ve overcome so much. If you’re interested in scuba, snorkeling, or just trying to strengthen your skills, this is the place.

Christina Kronenbitter 1 year ago

Fantastic experience: Diventures is amazing! The staff is extremely friendly and knowledgeable on their products! I went from open water to Master diver with amazing instructors! If your even a little interested in even trying scuba go visit diventures in Olive and 101 in peoria! Under water is while new world and my life is forever changed!

Robert Morrison 1 year ago

Fantastic experience: Great place,, very welcoming and fun. love the costumer service

Sara Alderete 1 year ago

Fantastic experience: Everyone at this shop is amazing and so helpful! ☺️

DENISE MOWRY 1 year ago

Fantastic experience: Diventures Phoenix is awesome! The staff is so friendly, especially Ashley. I'm interested in snorkeling and marine life and they have been extremely informative. I can't wait to take classes.

Shikhar Sharma 1 year ago

Fantastic experience: I completed open water certification with coach Darren. He is very experienced and loved his teaching technique.

CM U 1 year ago

Fantastic experience: Ashley is amazing. She is kind, prompt and very communicative. She gets back to you right away which I value. I booked a lesson for my daughter after initially meeting her at the store. My daughter immediately felt comfortable with her which is very rare. Also, my daughter is autistic and there are a lots of things she deals with. I did not share this with Ashley in order to observe how the lesson goes. She was super! During the lesson she never rushed my daughter and patiently explained everything in a very kind manner. I recommend Ashley and look forward to booking more classes with her.

Crystal Apple 1 year ago

Fantastic experience: My 12 yr old granddaughter is a student of the amazing Ellie! She is nothing shy of patient, kind, skillful, and very knowledgeable. I could never ask for a better instructor as she is so wonderful! I highly recommend her to anyone! The scuba certification course is reasonable and worth every cent! Garth set us up with all the needed equipment! The store is also fully stocked everyone is happy to answer anything! Diveadventures ROCK!

Kevin Smith 1 year ago

Fantastic experience: Great service, great instructors. If ever thought of wanting to try scuba, I would recommend Diveventures to any and everyone.

Bob Langan 1 year ago

Fantastic experience: Ashley B. once again gave me a lot of her time on my research for a new dive computer discussing what features were important to me, what was not. When Shearwater Research released their new Peregrine TX, this seemed to be the perfect match for what I was looking for. I was certified at Scuba Professionals of Arizona (now Diventures) and have taken all of my classes with them. I wanted to continue to use them as my preferred dive shop and Ashley was able to provide me with a military discount to match the price of other dive shops. She called me with this great news long after her work day should have ended and made sure the order was placed late in the evening the night before she started her vacation. I love this level of customer focus and commitment and is just another reason I will remain a customer of Diventures Phoenix in courses, equipment and trips.

Richard Pryke 1 year ago

Fantastic experience: I walked in the store on a Monday. The door happen to be open and the lights were off. The gal mentioned they were closed but asked if she could help me. She was absolutely amazing and took time out of her day to take care of me. Even though they were closed. That's is what I call fantastic customer service!

Amy Stephens 1 year ago

Fantastic experience: I came to the store not knowing anyone and 6 dives later I have new friends. I rented gear, cylinders, weights to dive Lake Pleasant. Great experience. Ashley B. Is the store manager, friendly, knowledgeable and even dove with me one morning. Fantastic customer service!! 100% I would go back to Diventures in Peoria, AZ!!

Calley Lutz 1 year ago

Fantastic experience: Ashley and Scott were amazing today. Everyone is really nice and helpful. Our family were getting boots and fins today. They all really great. Every time we go in they take as much time as needed to make sure we have what we need and everything fits like it should.

Adam Lutz 1 year ago

Fantastic experience: Chris and Zach were amazing instructors. They were very patient and helpful with our family. They went over all the information we would need as 1st time snorkeling. We are very happy we with the Diventures.

Debbie Gross 1 year ago

Fantastic experience: There are not enough words to express how wonderful our experience was with this team. Specifically Ellie who went above and beyond not once, not twice but continually for my family. Especially my son who is autistic. He was totally capable of completing the requirements but needed someone who could help his confidence, go a little slower, and make things as stress free as possible. She does all of this without cutting corners, and ensures that all the skills you demonstrate are up to standards. Ellie has a gift with people that is kind, warm, understanding and empathetic. She just gets where you are at and meets you right where you are with no judgement, no pressure and lets you know that she knows you can do it. Joe was a great leader also smart, funny, confidently experienced and engaged. Zack is energetic, knowledgeable, kind and educational. What a team!!! They make you feel like they just love being with you and there was nothing else they would rather be doing. Thank you Diventures for an awesome experience. I would recommend this team to anyone.

Paul Goble 1 year ago

Fantastic experience: Joe Napper is a great instructor, and I highly recommend him! I took nitrox, night and limited vis, and deep diving with him as my instructor. He was the one who also taught me the pool portion of my Open Water certification.

Patrick Preston 1 year ago

Fantastic experience: Great shop and amazing group of people! From certifications to the charters they put on, I have had a great experience. They are so helpful and always pleasant.

Diane Ruisi 1 year ago

Fantastic experience: What an amazing experience can't wait to get back and take further. Thank you Dwain

Eric Stott 2 years ago

Fantastic experience: Great staff Very helpful Dive instructors are great!

Jack Gray 2 years ago

Fantastic experience: Extremely knowledgeable and experienced staff: passionate about diving, dive safety, and customer service, and always willing to answer questions and give solid advice about diving and gear. Well-planned facilities. Numerous affordable "dream vacation" dive trips each year. Free use of indoor heated pool while enrolled as student. Large, loyal customer base, a great sense of community, mentors galore across all diving styles and disciplines. UPDATE 2023 I wrote this review in reference to the prior ownership at this location. While many of the things I've said are still valid as regards the new ownership, it's only fair for me to point out that the prior ownership is now established at a different location under the name ARIZONA DIVE CENTER....and I continue to recommend them highly.

B Seals 2 years ago

Fantastic experience: You found the right place to begin your Scuba adventures. I attended the Try Scuba course and felt so safe and comfortable, I enrolled in the Open Water Diver Course. My Pool instructor, Joe, is incredible. He loves the sport and it truly shows in his delivery. I had some fear in the beginning and he quickly and patiently worked through each one with me which allowed me to learn and have a great time. My certifications courses with, Dwain and DJ, continued the amazing experience beyond the pool and into the local lake. Joe's style of teaching in the pool, prepared me to confidently complete my Open Water Certification. Dwain and DJ created a safe, comfortable, and fun environment which allowed me to have a great time and pass my certifications. A special shout out to Instructor DJ - You saved my dive with your kindness and generosity that will never be forgotten. I was specifically impressed with the insistence on safety protocols both in the pool and in the open water. 10 out of 10 Totally Recommend - Cheers to the beginning of so many adventures. - Thank you Diventures - Peoria Team.

charlie compton 2 years ago

Fantastic experience: Friendly staff, lots of scuba pro stuff. Good classes. I got my Master Diver Cert from them. Went on 2 great trips with them (Fiji and N. Carolina wrecks).

Michael Ward 3 years ago

Fantastic experience: Pool and instructors are amazing and staff is very helpful

Vincent Guerra 3 years ago

Fantastic experience: Definitly stop by this shop if you need help. I spent about two hours here and everyone was a great help. They had ideas and suggestions and knew their gear. Got me excited to save up for some newer gear for the future. I work in the commercial pool services so it was a different need of help, but they solved it, geared me up and I grabbed a few extras put the door. It was a great experience to actually get catered by three divers.

J D 3 years ago

Fantastic experience: The Fins fit great with my soft boots, thanks for your help today!

Leita McDavid 3 years ago

Fantastic experience: Great personalized instruction, friendly staff, clean facilities. Would highly recommend!

Skyler DeBoer 4 years ago

Negative experience: This being one of the only shops in the west valley they think they can do what they want. This shop does a poor job working with other professionals in the area you can see below is another instructor with a disappointing experience. I’m left time and time again being upset with this store. At one point I left a tank to be serviced. They gave my tank to another customer and all my tanks have my name on it. After just shy of a year he finally agreed to replace the tank and not with a new tank but the customers tank who took mine. But still I tried playing nice with this shop and send students there and Paul is rude to them and gives them a hard time. I don’t doubt that the other people had a good experience. Just if seems if your a professional there is no peer to peer respect.

ben tetzner 4 years ago

Fantastic experience: Paul took care of my issue in a professional manner, and runs a good shop!

Ashley Adamowicz 4 years ago

Fantastic experience: Exceptional customer service, and very knowledgeable!

Thomas Palmer 4 years ago

Fantastic experience: I just stop by sometimes just to chat. I always enjoy talking with Paul and Tina. Clean shop, great selection of gear and the knowledge base is awesome. Hi Bob Y., saw you were in the pool teaching and didn't want to interrupt.

John Gibbons 4 years ago

Positive experience: Good prices friendly people

Jim Barton 4 years ago

Fantastic experience: Very helpful and informative.

Thomad Lippert 4 years ago

Fantastic experience: Awesome experience. Instructor was very knowledgeable & patient with students. Look forward to my next training session.

AJ Finn 4 years ago

Negative experience: As an Advanced Instructor, Master Diver, Expert Regulator Technician, as well as the ONLY person working at Scuba Professionals of Arizona certified to conduct Cylinder Inspections by PSI / PCI, I can no longer recommend this store for several reasons. One of the issues I often observed is that the store tells people that if they donate used dive gear to the store, that it would be refurbished and donated to the local school SCUBA diving program. The school that SPOAZ *used* to help out was the Carl Hayden underwater robotics team, but that program ended at CHHS approximately 2 years ago, yet the dive store continued to state they were helping out that program. Furthermore, the gear was not refurbished and donated to the school, it was refurbished and sold as used gear by the store, who in turn kept all the profits because the program at CHHS had already ended. I have seen customers and visitors donating dive gear, because of their belief it was being donated to a worthy cause, up until I left the store in January 2020. Scuba Professionals of Arizona does not, and never has, conducted hydro testing of cylinders on site because they are not certified to do so. However, customers are lead to believe they are and that is why the cost of hydrostatic testing is so high. A store employee drives the cylinders over once a week to drop off and pick up the cylinders at All State Cylinders. All hydrostatic cylinder testing for the dive store is conducted by All Safe Global Cylinders located at 4209 E University Drive, who charges $35 per cylinder for hydrostatic testing. The only other dive store that I know of who is actually certified to conduct hydrostatic testing on site, is El Mar Diving Center in Mesa and they only charge $40 for a Hydrostatic Testing, Visual Inspection, and fill with EAN21 air. Check their website for pricing. Another issue is that employees are told to tell every customer that ScubaPro's "Parts for Life" warranty expires if the customer does not bring in their gear every 12 months for servicing. This was also reinforced during all training when the "SSI Diver Diamond" would be discuess in regards to gear maintenance. This is incorrect as ScubaPro even lists it on their website as "gear is required to be serviced every 2 years or 100 dives, whichever comes first, in order to maintain the Parts for Life Warranty". That's right, it has to be serviced once every 2 years!! Mares, Atomic, AquaLung, HOG, Poseidon, and a slew of other manufacturers also recommend the 2yr/100 dive servicing regiment cycle. If your dive gear is stored in a climate controlled environment and rinsed off properly when done diving, it does NOT need to be serviced every single year. This is a money making scheme and part of their business model to make more money from their customers. Furthermore, Mares has a parts for life program on their regulators that does not require the purchasing of a BCD, Regulator, and Dive computer at all. You only have to buy the regulator (which they are very very good quality and I wholeheartedly recommend) in order to get parts for life. The problem is, I was the only certified Mares technician and the store only wants to sell ScubaPro gear because they are financially required to in order to maintain their "ScubaPro Platinum" status. I highly recommend checking the manufacturer of your gears website to determine if the store is actually authorized to work on that brand of gear. Do not trust what you are told in store as it may not be factual information. Finally, they tell everyone that their warranty is for 14 days because that's how long the computer saves the data. That's a lie. I could pull up transactions from 2016 on anyone. They just don't want to deal with returns on gear that didn't fit or work out for the diver. Check out Blue Mind Divers, El Mar Dive Center, or No Limits Scuba.

Link Peterson 5 years ago

Negative experience: Very much a push sales store. All they want you to buy is Scuba Pro Stuff for the top dollar. Advance classes semi like they're going to be great and then they get switched or cancelled last second. Extra fees for using the pool with our own equipment. Management treats their employees poorly. The shining light of this place is Tina.

Axel Southard 5 years ago

Fantastic experience: I recently got certified as an open water diver by my excellent instructor, Fia. I was quite hesitant about taking scuba lessons but Fia made me feel very comfortable, even during the open water dives in Lake Pleasant with the chilly, murky water. They were also helpful in getting me the gear that I needed for the class. I am excited to go on Scuba trips with Scuba Professionals of Arizona in the near future!

Ric Ruso 5 years ago

Fantastic experience: Awesome place! Asked for what i needed,and he knew exactaly what i needed! I left a happy man, thank you!

Christie Hoppe 6 years ago

Negative experience: My certification process here was ok. Not the lease expensive place in town, but ok. I'm now hooked on diving! i bought a pair of boots for my husbands birthday. Paul the owner sold them to me and said if they didn't fit, I could return them as the purchase was in the computer. They didn't fit and once we returned to the country I went to the store. Paul refused to return the unused, still in the bag, still originally tagged boots 14 days after they were purchased. He says it states on the receipt they have a 10 day return policy. Had he told me I never would have made the purchase as we were out of the country for 12 days. As a new diver I will be spending lots of money on equipment. However. I will spend my money somewhere with a more reasonable return policy and better customer service.

Alise Lowe 6 years ago

Fantastic experience: I have recently completed my open water certification, and wanted to take a moment to qthank everyone at Scuba Professionals of Arizona for the amazing experience! From the classroom, to the pool, to the ocean, each step was fun, easy and completely seamless! I was a tad nervous about the whole experience, but the whole team went above and beyond to calm my nerves and make sure I was relaxed! The shop has all the equipment, suits, and toys you could ever ask for, even amazing deals on rental equipment! Special thank you to Tina, Paul, Adam, Dwayne for all your help and encouragment. Can't wait to continue on with more classes! Advanced Open Water Cert, I'm coming for ya!

Cristi Dorsch 6 years ago

Fantastic experience: Great place, everyone is fantastic. Customer service above all others. Make you feel like you’re old friends from the very beginning.

A P 7 years ago

Fantastic experience: Great experience, good staff, and lots of Scubapro products to choose from

monty veselik 7 years ago

Fantastic experience: I got my certification with this group at another location. Very nice program and a great group . Glad they restarted and keep up the good work.

Chris Contreras 8 years ago

Fantastic experience: Did the open water diver program with them. Great staff in the office, everyone is knowledgeable, and Tom did an excellent job with getting my wife and I certified. Would recommend to anyone looking for scuba certification or to plan dive trips with. I will be scheduling dive trips with them in the future.

Ritchie Luna 8 years ago

Fantastic experience: My kids and I are getting our open water certification. I was very apprehensive as our schedules are very busy. To top it off the whole family got sick just days prior. Luckily, at least for our class, we started off in the classroom giving us time recuperate. The staff have been wonderful. They are very friendly and courteous and helpful. They treat everyone as if they were family. Our instructor is very knowledgeable and can easily impart the material to my children's level and have them understand it. My kids and I found a place where we will be frequenting for years to come. We found a place where we will be furthering our training for years to come as well.

Jeremy Dufault 8 years ago

Fantastic experience: Exceptional experience all around. Everyone at the shop is fun to work with, takes the time to make sure you are satisfied, and are a wealth of diving knowledge. We took the open water course with Tom Gruelle and we could not have got a better instructor. It was the perfect balance of fun and solid training. He took the extra time with whoever needed it and showed a level of patience that is hard to find. We will be taking many more classes with Tom! Thank you to everyone at Scuba Professionals of Arizona for showing us a whole new world of adventures.

Thomas Verstynen 8 years ago

Negative experience: It's always unfortunate when a pretty good experience with a company ends up leaving a bad taste in your mouth but that's exactly how mine ended with Scuba Pro Az. First, I have to say that Tina is extremely friendly and always willing to help. My instructor was knowledgeable and patient and, besides constantly making fun of my equipment because it's semi-old even though it's still functional, obviously knew his stuff. After we were done with our pool classes, we were rented out equipment for our lake dives. It is here that I must caution you. Scuba Pro AZ failed to include one of the BC weight pouches when they rented my equipment out to me. Since I am an amateur and was unsure what to look for in rental equipment that was unfamiliar to me, I did not notice that the one pouch was missing. During my lake dive the assistant noticed that my pouch was gone. I told them I had no idea where it was because I hadn't touched the thing since leaving the shop the previous night. They said I would probably have to pay for it. I left it alone and when we finished with our lake dives they checked out my equipment and I left it at that. A week later I received a call from the owner, Peter or Paul or whatever his name is, who just has the warmest personality and absolutely loves talking with customers (each word of that sentence is dripping with sarcasm in case you can't tell). He told me I would have to pay for the pouch. I challenged him that I depended on the professionals at Scuba Professionals to properly check my gear and I in fact had not left the shop with that pouch. He said he would look into it. When I went into the shop to wrap up the final test and pay for the lake dives, I found out that I indeed had to pay $45 for the pouch. A pouch?! $45 that I know did not go to a ridiculous pouch, of which there are probably piles of in the back. Oh, and in regards to the online course that you are required to take, make sure you manage your time well because you'll have to repeat it 3 or 4 times. Aside from taking over an hour to even get in and navigate the site they send you, it continuously crashes and erases the progress you made. Many students complained about this but nothing happened besides the owner telling you that you have to use Google Chrome over and over again...which I was doing on several computers. So maybe my $45 dollars can go to hiring an IT guy to improve the SSI website. All that being said, while I am grateful I have the knowledge and resources to now start my scuba adventure, I am even more grateful to be done with the Scuba Pro AZ and I can now take my money to other shops in the Valley.

Melissa C 9 years ago

Fantastic experience: Just finished my 4 pool dives and I am looking forward to completing my checkout dives this weekend! Scuba Professional of AZ, Paul, Tina and especially Tom, are top-notch professionals. "Scuba Tom" (our name for him) has worked extra with me and has such patience! He pushes you just enough to make it to the next step, but knows when you need a break or time to regroup. I am close to completing a "bucket list" item and without everyone from this dive shop, it would not have happened!!!! Come give it a try!!!

Lee W 9 years ago

Fantastic experience: The best SCUBA store in Arizona. Top notch instruction, crystal clear heated pool (80 decrees +) and a current generator in the pool. Friendly and knowledgeable staff. I did my first wreck dive with one of the staff instructors Tom Gruelle , was very happy with him. He's quick to notice the wildlife and point it out which made the dive much more enjoyable.

Shay Silva 9 years ago

Fantastic experience: I took my 16 and 13 year old to a One Try Scuba course to see if they would like scuba diving. They had a blast. Their instructor Tom Gruelle was amazing and made the class fun for them. They now want to get certified. I would recommend this place to anyone.

Joseph Estrada 9 years ago

Fantastic experience: Just received my Open Water Certification through Scuba Professionals of Arizona. I can not say how pleased I am with the experience! Then entire staff is extremely kind and willing to work around any schedule issues I encountered. Big shout out to my instructor Tom Gruelle; he definitely made the certification worth while.

trevaughn miller 9 years ago

Fantastic experience: I took my class with Ms. Huey and she is the best ever!!!

Rick Hanton 9 years ago

Fantastic experience: Great group of scuba fans and instructors working here. They have a great pool in the back for classes and to try out new gear as well as a great schedule of different classes for beginners (like me) to advanced divers. The shop is a bit hard to find in the back of an industrial park, but you can just look for the tons of ScubaPro signs in the front.

Neil Moore 10 years ago

Negative experience: I would stay as far away as possible!!! This was the worst experience that I have had, after having several conversations...they informed me that they are not going to refund my money I've only attended 1 class. They never informed me of their refund policy. STAY AWAY.

Tobias Lofstrand 11 years ago

Fantastic experience: What a great first scuba diving experience! I finally got around to try scuba diving for the first time earlier this summer. Not sure what to expect, I was greeted by a very friendly staff, and students who already were certified or on their way to more advanced classes. After some introduction safety videos in the classroom and signing a bunch of release forms I got all the help I needed to prepare for some time in the pool. I forgot to bring a T shirt but fortunately the equipment did not bother my back. The mask provided fit me perfectly and I managed to get into the borrowed fins. The initial equipment test and first underwater experience was not as scary as I feared thanks to a great instructor. With multiple fellow divers and instructors assisting me I got plenty of time in the water exploring part of a three dimensional world I never really had experienced before. Although living over 2 hours away I very much look forward to continue with certification classes when time allows. Thank you for making my first scuba experience excellent. You really know what you are doing and have a great way of teaching.

Rollie Little 11 years ago

Fantastic experience: Great staff!! Very helpful and very knowledgeable. They take the time to make sure you are very comfortable in the water. The store is fairly new and has all the things you will need including NITROX. The pool is well thought out and even has a camera in it to watch the divers swim around.

Chris Dirren 11 years ago

Fantastic experience: Great, friendly, knowledgeable staff! Ive been diving and going on trips with them since they opened and I wouldn't go with anyone else! Made some amazing new friends and continue to learn and grow with scuba diving. The safety standards that they have are by far the best in Arizona. I dove and got certified with other phoenix dive stores and they don't hold a candle. Cant wait for my next trip!!!

Lars Bromander 11 years ago

Fantastic experience: Some time ago I visited Scuba Professionals of Arozona for a try scuba dive. I was very well taking care of and most of all I had an excellent Dive Mater instructing me and taking me for a dive in their excellent pool. After my try scube I was convinced that also I could learn how to dive and thanks to Scuba Professionals of Arizona I shortly after managed to take my Open Water Divers License.

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