TMF Travel • Merchandise • Festivals
Information about TMF Travel • Merchandise • Festivals
78589, San Juan
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
TMF Travel • Merchandise • Festivals caters to groups seeking adventure, expression, and celebration. We curate travel experiences, design custom apparel, and manage events, leaving lasting memories for groups of all sizes.
Our comment from TraTraTravel about TMF Travel • Merchandise • Festivals:
TMF Travel • Merchandise • Festivals is a leading provider of high-quality apparel and travel services for educational and musical organizations. With a strong reputation built over years of dedication, TMF is known for its exceptional customer service, prompt communication, and top-notch products that cater to a variety of program needs.
Positive Highlights:
- Outstanding customer service that goes above and beyond to meet needs.
- Fast turnaround times for apparel, ensuring the timely delivery of products for events.
- Professional and knowledgeable staff dedicated to helping customers achieve their vision.
- High-quality merchandise, including unique designs tailored for different programs.
- Reliable organization of travel arrangements, making it easier for groups to participate in events.
- Great attention to detail that enhances customer satisfaction.
Areas for Improvement:
- There have been occasional issues with sizing and product quality, particularly regarding t-shirts.
- Delivery delays and communication barriers have been reported by some customers.
- Order fulfillment can lack consistency, leading to customer frustration.
Despite some challenges, TMF continues to be a trusted partner for music programs and schools alike, with many customers expressing their commitment to returning for future needs.
TMF Travel • Merchandise • Festivals: Reviews
Negative experience: Sizing is way off, t-shirts are thin material! The quality of the material is poor and see through. Don’t order from here, can’t exchange and you have to repurchase at 50% off.
Negative experience: I order last year for my children uniform and they came very fast ! This second time I reordered again been over a month that I haven’t received nothing supposed to be out by August 22nd where in September 12th I called and email them plenty of times they just keep saying on Friday Friday Friday been 3 fridays already and haven’t gotten nothing !!! I called on Monday tell told me they would call me and they didn’t guess what it’s gonna be Friday and nada !!!
Negative experience: Ordered school uniform for my granddaughter and its been over a month and no merchandise. If it wasn't for stores selling similar shirts my granddaughter wouldn't have been able to attend school! Items aren't cheap and they wait to fulfill their quota 1st and save on shipping rather then making the order people pay for and paid shipping too. Never again!
Negative experience: Will never order with them ever again! Called bc I ordered a YXL school jacket which my son wears a YL. Told me they could only give me 50%off on another jacket which I had to repurchase again.
Negative experience: Bad service I made my order on July 1 and it's already August 1 and school almost starts I want my refund if I don't receive it on time don't waste your time on this company
Negative experience: Ordered required apparel for Cornerstone Christian Schools over 4 weeks ago. It was scheduled to arrive on 21st. My daughters first performance is August 1st in 3 days and it still has not arrived. Quality of products means nothing if it doesn't come on time.
Negative experience: I order a school package, last july , I received my order ncomplete on October, after that I spoke with one of the employees and they promised to send me the two missing Tshirts and I never received , never again!!!
Fantastic experience: Servicio profesional. Trato familiar.
Fantastic experience: I have used TMF to outfit my band students with shirts and to arrange our band trips for years! The quality of their apparel is top notch and their travel team is amazing! They make travel so easy! TMF’s customer service is superior to any company I have ever done business with, and they always take care of any issues really fast and without hassle. I will continue using them for the foreseeable future.
Fantastic experience: Our one stop shop! Our choir program has been buying uniforms, awards, and fundraising through them for the past few years and we love it! Their costumer support is awesome, and their attention to detail is great!
Fantastic experience: TMF is an awesome company to work with! They have so many wonderful opportunities for my choir program. We had an awesome trip to San Antonio last year and are looking for to Dallas this year. My students enjoyed the competition and were so proud of their experience. I personally work with Daryle Freeman and he has been so helpful in my experience with this company. You should try them.
Fantastic experience: Fantastic customer experience! Everything you need for your program, travel, merchandise, festivals, you name it. TMF has the resources for your ensemble.
Fantastic experience: The best place to go for t shirts, banners, trophies, plaques… great people, great products.. great service!
Fantastic experience: Awesome Company! They will take care of all your needs in a timely manner. (This is ideal for the busy music educator)
Fantastic experience: Great company. Quality products. Easy to work with.
Fantastic experience: Good company
Fantastic experience: I highly recommend for all your printing, and group traveling needs!
Fantastic experience: Great quality merchandise! From start to finish, their service exceeded my expectations. The team is professional, responsive, and attentive to every detail. The quality of their work is top-notch, and they go above and beyond to ensure that every need is met. I was thoroughly impressed with their dedication and expertise. If you’re looking for reliable, high-quality service, TMF is the way to go. Highly recommended!
Fantastic experience: I have worked with TMF for 10 years, and each year I continue to buy everything from trophies, apparel and our trips!!! You can’t get a better value!!!
Fantastic experience: Great customer service! Very flexible and understanding with district policies. Always on call when needed during any trips, highly recommend and always refer to friends and colleagues!
Fantastic experience: Fantastic in every way!!!
Fantastic experience: Amazing company with many wonderful products!!!
Fantastic experience: Great company with great merchandise!
Fantastic experience: Great company and great leadership and staff!
Fantastic experience: Great items and fantastic services! I’m going recommend the fundraisers they offer!
Fantastic experience: We’ve been doing business with TMF for everything from travel and music festivals to shirts and awards for my MS Choir program. The representatives are friendly, helpful and efficient. They have great customer service that keeps us coming back every year.
Fantastic experience: Thanks for everything, TMF!
Fantastic experience: We are incredibly impressed with TMF and their outstanding commitment to delivering top-quality products to our organization. Their team consistently goes above and beyond to ensure timely deliveries, excellent communication, and exceptional customer service. Their attention to detail and willingness to accommodate our specific needs have made them a valued partner. We highly recommend TMF to anyone looking for reliability and excellence.
Fantastic experience: TMF is absolutely an amazing company! They are incredibly knowledgeable and professional. Most importantly, they make you feel like family!
Fantastic experience: I’ve used TMF twice for Midwest performances and Willie Perez, Keith Lancaster, Gama and the WHOLE team always go above and beyond. What impress me most was there ability to problem solve in a very short amount of time. When details for the trip didn’t go as planned (NOT TMF’s fault!), our TMF Host was able to revise our itinerary and get our groups fed and entertained for that evening, no one was the wiser!
Fantastic experience: TMF does it all and it does it all more than well!! It’s a great staff that you work with and very accountable and accommodating! Extremely reliable! TMF is the way to go!
Fantastic experience: Great team and phenomenal products! TMF IS THE WAY TO GO!!
Fantastic experience: Thank You, TMF, for taking care of all of our merchandise needs!
Fantastic experience: Great team, nice people, quality service!
Fantastic experience: TMF handled all our band spirit wear needs this year and did an outstanding job. Highly recommend. Shout out to our rep Pat Paris!
Fantastic experience: Amazing company to work with.
Fantastic experience: Terrific group who serves music/arts students everywhere!
Fantastic experience: As a 5th grade science teacher (a plus one), I appreciate the love, kindness, and generosity you show our middle and high school music teachers.
Fantastic experience: Great company! They take care of all our travel and apparel/merchandise needs!!!
Fantastic experience: Reliable, great communication, ready to answer any questions I have. TMF makes fundraising easy and accessible and let's me concentrate on my classroom duties.
Fantastic experience: Great merchandise! Great price!
Fantastic experience: Wonderful business! TMF has made my students take more pride in their Orchestra program with the cool clothing designs and options they provide!
Fantastic experience: Great company!! Always takes care of all of our travel, apparel and prop needs! Highly recommended!
Fantastic experience: TMF went out of their way to help us out this past marching season. Could not recommend them more!
Fantastic experience: We’ve used TMF for fundraising for the band at JV. The fundraisers they put together are super simple to get rolling and bring in a great return to help the kids out!
Fantastic experience: Phenomenal customer service, this place is the go to for apparel and travel! Owner Mr. Perez treats his customers with the outmost respect!
Fantastic experience: They always go above and beyond to make sure we are satisfied with our purchases. Thank you Mr. Perez, Nathan, and team!
Fantastic experience: Pat Paris has been a great rep for our school! The online ordering system is really efficient and the kids get their orders straight to their home. It takes away a logistical step. Thanks TMF!
Fantastic experience: TMF is incredible to work with for my choir program! From working with their wonderful sales personnel, their great designers, to webstore set up and management, trips, and if you can think of it, they will help you find a way to bring that vision to life and they never fail to deliver!
Fantastic experience: TMF has been amazing for all of our students’ apparel needs! Keith Lancaster comes in clutch for us every year at Austin High!
Fantastic experience: TMF has always been very helpful in the process of accommodating pur students with quality shirts and merchandise!
Fantastic experience: TMF is a great company that has helped our band program tremendously with the webstore for our needed items and custom uniforms.
Fantastic experience: Amazing company that provides a great service to our school band program! Our representative Pat is one of a kind! We are honored to wear their products!
Fantastic experience: TMF has always done a great job with Region 19 choirs. They have great communication and are always professional on site. We will continue using TMF for all future t-shirt and plaque needs.
Fantastic experience: Great company and great people
Fantastic experience: Great service and excellent quality!
Fantastic experience: Professional service and great products! Thanks!
Fantastic experience: Great staff! Very knowledgeable and supportive!
Fantastic experience: The best place for your band needs!
Fantastic experience: Outstanding service and accessible support!! They are our one stop shop to take care of our band program…band gear, props, etc.
Fantastic experience: My expericnes with TMF have ways been professional and enjoyable.
Fantastic experience: TMF has been so easy to work with for Region Clinic and Concerts. Their designs are great!
Fantastic experience: Great company and easy to work with!
Negative experience: Horrible turn over time. Waited for two months for a tshirt.
Negative experience: Si pudiera no les doy estrellas, Pésimo servicio te cancelan ordenes sin consultarte, llame para saber que pasaba con el pedido ya que lo ordene desde el 31 de julio las playeras escolares de mi hijo y era hasta esta fecha que no me llegaba hasta que recibí un correo con la cancelación de mi pedido, si no pueden hacer algo mejor no se comprometan con un distrito
Negative experience: The customer service is horrible! You can't get a hold of anyone to get any updates on your order. It's been a little over a month and I have not received anything.
Negative experience: Wont be ordering again it’s been a month since I ordered my sons school shirts online and haven’t received them emailed customer service haven’t heard back from them.
Negative experience: Been waiting for an order placed in July. It was delayed to last Friday. Called today and they are saying it’s still delayed.
Negative experience: Worst experience ever! First they ship my items to the school when I specifically paid for shipment to my home! Then I order my items to help my sons band! I called every week in August and they say they are going to send it out! It's September and still nothing! Instead, they sent me someone else order and came to my work to pick it up but still has not sent me my items. Last, I ordered uniforms from them for my daughter and it took a week after school started to receive the items. The shirts came with the white patches on the back of the shirt still on them. I had to get someone to cut it off.
Negative experience: First time ordering from here and it will be my last time. I kept getting a run around on what was going on with my order and dates of when my order was going to be shipped. Nobody knew what was going on with my order and kept giving me different reasons as to why it was delayed. Asked to speak to a manager and the manager never called me. I had to call to get answers. On top of everything, they were confusing my order with someone else’s order. I don’t understand how it can be confused if they said they were “currently working on my order.” I provided my order number so there was no reason for this confusion.
Negative experience: Ordered school uniform on July 17 I’ve called several times they told me last week that they had been shipped and I would have them no later than today. Called again and the lady told me she sent someone to look for them upstairs “I promise I’ll call you before the work day ends” no call no update nothing!! Never again. Do not recommend. 0 stars
Emma, We truly apologize for the experience you've had with your recent order. This is far from the service we aim to provide, and we completely understand your frustration.
We are currently investigating the issue with your shipment, and I would like to check if by any chance you have since received your uniform. If not, rest assured that we are actively working to resolve this matter as quickly as possible. Please allow us to make this right.
Your satisfaction is important to us, and we want to ensure that you are taken care of. Feel free to chat with us so we can address any remaining concerns.
Thank you for your patience, and again, we apologize for the inconvenience.
Negative experience: Never again I ordered 2 YXL and one adult S and they were huge so I put them both together and they’re both the same size. But since they put their own tag they mark is as they please!!
Thank you for your honest feedback. We understand your frustration, and you're right—our Youth XL does indeed run close to the size of an Adult Small. We apologize if this wasn’t clear at the time of your purchase. We're currently reviewing our size guides to ensure more accurate descriptions. In the meantime, please contact our customer service team, and we’ll be happy to assist with an exchange or refund to make this right. We appreciate your understanding and hope to serve you better in the future.
Fantastic experience: Great service! Fast turnaround and quality products!
Fantastic experience: Top notch service, and OUTSTANDING customer service.
Negative experience: Third time I order from TMF...it's a flip of the coin with you guys. First time, middle school band shirt, no problem. Second time, middle school baseball shirt, back ordered didn't receive until after the season. This time ordered bio Dynamics shirt back ordered once again!??? Ordered May 15th after couple weeks status back ordered. Called Friday June 14th was told shirt would be shipped out that same day but no later than following Monday. Called today June 21 , was told everyone was out for lunch wouldn't be back till 2pm but assured me I get a call back. 4pm I called waited 5 min to be told shirt is ready for pick up or get shipped. Lucky I live in the same town. No apologies, no credit for shipping fee I paid. Invoice shows date ordered and says shipped 29th of May....very wrong ! Please pay attention to the small customer that may only order one or two items...we work hard for our money and love to support local business. Disappointed but need to share so you guys get it right!
Ms. Zuniga,
We apologize for the inconvenience you encountered with your latest order. To make it right, please contact us directly via phone, email, or by sending us a message through Google. Kindly provide your order number and the email address used for your order. You can reach us at [email protected].
Additionally, we encourage you to voice your concerns during your next visit to pick up an order if you're encountering any issues with the online shopping experience. Right then and there, we will find a solution for you!
Thank you,
Negative experience: TMF is the worst travel agency I have ever encountered. JSU didn't receive the itinerary until a week before the trip. Moreover, their selection of hotels and restaurants was horrendous. The agency raised red flags from the beginning when, during our large group meeting, the owners and staff used the time to work out logistics instead of providing a trip overview. The check-in process at the airport was chaotic, with only one TMF representative at each airline terminal handling oversized luggage payments. To make matters worse, their affiliate, Historic Programs, which they subcontract for group tours, was equally disappointing. Our tour guide lacked knowledge about French history, the bus driver was extremely slow, and the tour guide's communication skills were poor. Additionally, TMF forgot to book a ticket for one of the students, leaving them without a ticket upon arrival at the airport. The TMF representative did not have the director's contact information, causing further delays. Fortunately, some parents overheard the conversation and assisted in contacting the director, who promptly called the TMF President to resolve the issue. To make matters worse, the student also did not have a return ticket from Germany to Atlanta. The fear in the student's eyes was immense, as they thought they would be left behind in Germany while the rest of the band returned to the US. Thankfully, the JSU director managed the situation because TMF clearly did not know what they were doing. This should tell you everything you need to know about this tour company. Overall, I was very disappointed with TMF. The trip was a waste of money ($5,000).
Thank you for your feedback. We sincerely apologize for the issues you experienced with TMF. We take your concerns very seriously and are committed to addressing them thoroughly.
To help us investigate the matter further, could you please reach out to us and provide the contact information for the student mentioned in your review? This will allow us to verify the details and take appropriate action.
Thank you for your cooperation.
Negative experience: Very disappointed in the trip to France for D-Day 80th. The hotel they booked us in was despicable. The food at the hotel was unedible. Out in the boonies with no way to get anything different. We wound up going grocery shopping when returning from a venue. They did not even have snack machines. The plans changed many times, Group of 475+ and only half got their lanyards which would have been nice to see names of others on trip that we did not know. Our bus driver was incredible as well as tour manager but even he was ready to quit if plans changed one more time. We paid $4300+ and saw most of what we were supposed to see though very frustrating. Instead of having one bus filled with people at our hotel, we had to pick up at 2 other hotels, which wasted a lot of time, spent way too much time driving in circles and picking up/dropping off. Only 1 decent dinner the entire time. (1 week trip). Not up to their normal standards having gone to 2 other trips with TMF. (Italy and Hawaii). TMF - You must DO BETTER!
Ms. Carroll,
We appreciate your perspective, and we want to address your concerns directly.
We understand that travel experiences can sometimes fall short of expectations due to various factors, and we regret any inconvenience you may have encountered during your trip. While we strive to provide exceptional service, we acknowledge that there were areas where we could have better met your needs.
Regarding the hotel accommodations and dining options, we understand your disappointment. While we aim to select reputable establishments for our guests, we recognize that individual preferences may vary, and we will take your feedback into account when making future arrangements.
We also apologize for any confusion or frustration caused by changes to the itinerary and the distribution of lanyards. While we make every effort to ensure smooth and seamless travel experiences, unforeseen circumstances can sometimes lead to adjustments in plans. We appreciate your patience and understanding in such situations.
The acknowledgement of the dedication of our bus driver and tour manager, despite the challenges they faced, is greatly appreciated. Their commitment to ensuring a positive experience for our guests is commendable, and we will be sure to pass along your praise to them.
We value your feedback as it helps us improve our services and better meet the needs of our guests. We hope to have the opportunity to welcome you on another TMF trip in the future, where we can demonstrate our commitment to providing exceptional travel experiences.
Thank you for choosing TMF, and we look forward to serving you again.
Fantastic experience: Great products and amazing service.
We truly appreciate your support and look forward to serving you again in the future. Thank you for choosing us!
Fantastic experience: The hardworking staff at TMF are truly a force to be reckoned with. They’re incredible. I was very fortunate to tour their facilities and got to meet all manners of individuals whose hard work goes into their products and services. It’s such a pleasure to have a tremendous variety of quality products for our students, and we are grateful to TMF for their service to our community.
Thank you so much for your kind words and for taking the time to share your positive feedback with us. We are thrilled to hear that you are satisfied with our products and services. It is customers like you that inspire us to continue delivering the best experience possible.
Fantastic experience: Great service. Good experience all around. Great products.
Your feedback means the world to us and serves as a motivation to keep delivering excellent service. Thanks for leaving a review!
Fantastic experience: Easy to work with, got things done at in a very quick manner, great communication. I highly recommend the group!
hank you for taking the time to share your positive experience with us. Thank you for your support!
Fantastic experience: Absolutely great company with great customer service
We look forward to serving you again and providing you with exceptional service. Thank you for choosing us!
Fantastic experience: This is the absolute best company to work with, anything that I have needed for my drum corps they have done! They are now the exclusive merch rep for the Raiders Drum and Bugle Corps! I highly recommend them for all of your merch and travel needs!
We take great pride in offering high-quality products and exceptional travel experiences to our customers, and we are thrilled to hear that you enjoyed them. Thank you for choosing us!
Fantastic experience: TMF is Top Tier!!
Looking forward to serving you again soon!
Fantastic experience: Great company and even greater people! They prioritize kids and that's what is important!
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us.
Fantastic experience: Thank you TMF for always providing the best customer service to our school music programs! I love the quality of the plaques provided to our guest clinicians at our region level events.
We appreciate your support and look forward to providing you with more products that meet your expectations in the future. Thank you for choosing us!
Fantastic experience: As chair of the UTEP Department of Music, I purchased TMF polos for all our faculty. The polos are of exceptional quality, we expertly designed, and come in a large variety of sizes for men and women. I especially lov that they created a unique design for us that really helps brand our department. Thanks TMF
Our design and production team is dedicated to providing you with top-notch service and delivering exceptional results that meet your needs and expectations. Thank you for being a valued customer, and we look forward to serving you again in the future.
Fantastic experience: My schools and programs have been loyal customers of TMF for years. They provide top travel experiences, fast turn around times for our apparel, and superior quality products. Customer service is second to none!
It is always a pleasure to hear that our services have met your expectations and brought value to you. Your satisfaction is our utmost priority, and we are grateful for your trust in us. Your feedback motivates us to continue delivering high-quality products and exceptional service.
Fantastic experience: Pat Paris and TMF are so easy to work with. The design staff do a fantastic job taking my vision and turning it into a great design!
Your recognition and appreciation of our staff mean a great deal to us. Your feedback is a testament to the dedication and hard work of our staff, and we will ensure they receive the recognition they deserve. Thank you for taking the time to show your appreciation, and we look forward to continuing to serve you with the same level of excellence in the future.
Fantastic experience: Excellent customer service and great quality products! We used them for plaques and t-shirts for region and really enjoyed!
Your feedback motivates us to continue delivering high-quality products and exceptional service. Thank you for being a valued customer, and we look forward to serving you again in the future.
Fantastic experience: This company has been terrific for all of our travel needs!
Thank you for your fantastic review! We're thrilled to know you had a great experience with us. We appreciate your support and look forward to welcoming you back soon!
Fantastic experience: Excellent product and staff! Their merchandising od our Regon concerts was amazing!!
Your satisfaction means the world to us! Don't forget to tag us on social media if you post about our apparel.
Fantastic experience: TMF provided merch for our Region event this year after years of using a competitor. They made it SO easy and cost-effective. We’ll definitely be using them again in the future!!
We are grateful for your positive feedback and for being a fan of our products. We can't wait to work with you again soon!
Fantastic experience: Always professional and provide great quality products for my Jr. High region! Will be utilizing them within my program as well. 5 star!
Thank you for your kind words and delightful feedback!
Fantastic experience: TMF does a fabulous job helping me design my t-shirt each year and then creating a great spirit store for my program. I love working with TMF!!
We appreciate your trust in our services and look forward to continuing to meet your needs and exceed your expectations in the future. Thanks for leaving a review!
Fantastic experience: The TMF t-shirts our high school choir uses are fantastic. The designs for Texas All Region concerts are the best! And the WiddyUp fundraiser blew away our expectations!
Thank you for your wonderful review! We're thrilled to hear you're happy with your purchase.
Fantastic experience: Great service in all aspects from organizing our spring trips to the merchandise they offer!
Thank you for choosing TMF, we look forward to serving you again!
Fantastic experience: Great attention to detail
Thank you for your review, Ms. Camacho.
We appreciate your business and your feedback.
Fantastic experience: Great awards and t-shirt designs! Willie and Helen are the best! The staff is friendly as well.
Thank you, Dorina! We appreciate your business!
Fantastic experience: De lo mejor en serigrafía y Tours
Thank you, Raul! We appreciate your business!
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