Luxe Sprinter Van LA | Los Angeles Sprinter Van Rentals & Chauffeur Service
Information about Luxe Sprinter Van LA | Los Angeles Sprinter Van Rentals & Chauffeur Service
91406, Van Nuys
Opening hours
- sunday: 10h-20h
- monday: 9h-20h
- tuesday: 9h-20h
- wednesday: 9h-20h
- thursday: 9h-20h
- friday: 9h-20h
- saturday: 10h-20h
Here at Luxe Sprinter Van LA, our one and only goal is to provide top tier transportation services. Our staff is not only professional but also very friendly. They’ll make sure to customize your booking based on your need. We even have a variety of options and arrangements that will make your jaw drop. Whether you are looking to be chauffeured around in luxury in one of our Maybach sprinters or need your large group transported economically in our Transit 13-passenger vehicles, we have you covered. Luxe Sprinter Van LA can help anyone with their transportation needs. We offer a wide range of services, whether you want it luxurious, or cheap we have it all. We can provide vehicles with luxury or economical options with or without drivers.
Our comment from TraTraTravel about Luxe Sprinter Van LA | Los Angeles Sprinter Van Rentals & Chauffeur Service:
Luxe Sprinter Van LA offers an unparalleled luxury van rental experience in Los Angeles, highly praised for its exceptional customer service and immaculate vehicles. Our clients consistently rave about their experiences with us, highlighting several key features:
- Impeccable Cleanliness: All vans are meticulously maintained and spotless, ensuring a comfortable ride.
- Outstanding Customer Service: Our team, especially Sophia, is noted for being professional, responsive, and accommodating, often exceeding customer expectations.
- Flexibility and Convenience: Whether it’s a last-minute request or a complicated itinerary, we cater to your needs, making the rental process straightforward and hassle-free.
- Competitive Pricing: Clients have remarked on our reasonable rates compared to other rental platforms, offering excellent value for luxury vehicles.
- Special Touches: Many customers appreciated personalized decorations, such as birthday banners, which made their special occasions even more memorable.
Although most reviews are glowing, there was an isolated feedback regarding clarity on delivery fees. However, we strive to make our process transparent and are always open to addressing any concerns from our clients.
With highly rated features like spacious interiors, entertainment options, and comfortable seating, Luxe Sprinter Van LA is the go-to choice for weddings, parties, corporate events, and family trips. Book with us and experience the luxury transportation everyone is talking about!
Luxe Sprinter Van LA | Los Angeles Sprinter Van Rentals & Chauffeur Service: Reviews
Fantastic experience: Amazing car amazing service, very flexible people. Super responsible stuff and amazing clean cars. At least double low prices for better cars than turo or any other online platform . Will definitely use them again.
Fantastic experience: Great company, beautiful and clean vehicle and pleasure to work with.
Fantastic experience: 100% Top Notch Service! Magnificent Vehicle! Clean! Smoooth ride! Amenities all in great working condition! And Sophia is the BEST!! Very professional. Took the time to explain everything in detail. She is absolutely amazing! Love her energy and her presence!
Fantastic experience: I can't say enough about the incredible experience I had with Luxe Sprinter Van in Los Angeles. After my Turo reservation was unexpectedly canceled, I was in a total bind and needed a van urgently for my son's 11th birthday party. I reached out to Luxe Sprinter Van and spoke with Sophia, who was an absolute lifesaver. Her customer service was top-notch – she quickly sent all the necessary documents via email and text, and within just two hours, I was able to pick up the van. Sophia went above and beyond by making sure to add a sweet birthday banner inside the van for my son, which truly made the experience even more special. I can't express enough how easy and stress-free she made the whole process. I will definitely be returning for future events. Thank you, Luxe Sprinter Van, and a huge shoutout to Sophia for making my son's birthday unforgettable!
Fantastic experience: I used Luxe for my son's birthday Party. The process was super smooth, and their customer service was fantastic. The pickup and drop was easy and the sprinter van was perfect! They even decorated the interior for my son! I 100% recommend this rental company for your next event!
Fantastic experience: Hello, I would love to say LUXE Sprinter van LA company is one of the best in LA. I picked up sprinter tonight very late. The car was very clean. They explained everything to me not like anybody else. Would the car is amazing. I recommend everyone if needs to have a sprinter like this to only go through them nobody is better than them amazing people. Thank you so much for your help
Fantastic experience: I used this service for a work trip, our itinerary was quite complicated and often shifted. The company was very flexible and really catered to all our needs. It was an extremely comfortable experience from beginning to end, the pricing was reasonable, and I felt confident about the trip going well at every point. If ever in LA for another work trip again, I will be using this company's service again.
Fantastic experience: Had an amazing experience, incredible customer service, Sofia is simply The Best. We rented a 13 passager van and it was extremly confortable ride and very spacious.. We are very grateful. Thank You to Sofia and John for providing us with World Class Service.
Fantastic experience: Amazing service and very friendly. From pick up to drop off everything went smooth. Very accommodating service
Fantastic experience: Great service! Would recommend to anyone.
Fantastic experience: great experience fast response easy process
Fantastic experience: Sophia was great to work with, the car was exactly as described and communication was on point. Will definitely recommend!
Fantastic experience: Sophia was amazing from the very first time I spoke with her on the phone. Customer service was excellent. She was on time for both dropoff and pick up. The vehicle was exactly as described, clean and good condition. We were a group of 15. The vehicle fit all of our luggage and 3 stroller. I'm so thankful that in found her when I did. Use this service you won't be disappointed. 10/10. I will definitely keep her in mind for next time.
Fantastic experience: Luxe accomodated my request on short notice and they made the rental process extremely convenient. The van was in great condition. I couldn't have asked for better service.
Fantastic experience: The perfect sprinter service with exceptional customer experience.
Fantastic experience: We couldn't have been more thrilled with our decision to hire Luxe Sprinter for our wedding day, and Sofia truly went above and beyond to make it unforgettable! From the moment we booked to the chauffeur service with all the stops throughout the day, the level of service was simply impeccable. The Sprinter itself is a marvel, meticulously maintained to the highest standards. The interior exudes luxury, providing us with unparalleled comfort throughout our journey. Without a doubt, I highly recommend Luxe Sprinter to anyone in need of top-notch transportation for their special day. Thank you Sofia, for making our wedding day absolutely perfect!
Fantastic experience: My experience with Luxe Sprinter Van was amazing. I am glad I found them and will definitely be using them again in the future. The booking process was very simple and easy. They were very accommodating to our specific needs. The van was very nice, very clean and new. Well taken care of. Sofia was also great and very helpful. She communicated with me every step of the way and was available with any questions or needs we had. It was a pleasure working with her. My entire family loved the van and kept complimenting on how nice, clean and spacious it was. We will definitely be booking with them again in the future!
Fantastic experience: I had a great experience with Sofia at Luxe Sprinter. I had a hard time finding a cargo van in Los Angeles that seated 3 adults when we were moving from California to New Mexico. I am so happy that I found Luxe Sprinter. Due to issues with escrow, we had to change the reservation dates several times. It was such a please working with Sofia, she was very friendly, professional, communicative, and accommodating. The luxury van was awesome, it made our move smooth and less stressful. She dropped off the van and even flew to New Mexico to retrieve the van. I highly recommend Luxe Sprinter to anyone!! A++++++
Fantastic experience: I had the best experience renting the Maybach Van. It was a very easy process to book, the communication was great, the van was very clean, and they went above and beyond when a phone was left behind after I dropped off the van. They were kind enough to bring the phone over to my house to return it to me. I would 100% rent again and will be recommending to any friends that’s are looking to book one!
Fantastic experience: Went to mountain high for a family ski trip. Found the perfect vehicle from this company. From start to finish it was an easy and enjoyable process. The staff was very good with accommodating and communication. Renting for my son’s birthday next.
Fantastic experience: My son and a group of friends hired luxe sprinter for an 8 passenger Maybach van. The van was beautiful in pristine condition. The driver was super helpful and friendly. We will definitely be recommending Luxe to all our friends and will be utilizing there services again. Thank you!
Fantastic experience: Luxe Sprinter was beyond expectations!!! 5 star A+++ rating. Two day trip from Palm Springs all around LA and back was so smooth and seamless. Cannot express how great the service was and top notch professionalism. Easy booking, great communication and wonderful vehicle. Thank you for making out trip so great!
Fantastic experience: My cousin rented a van for our family reunion from this spot. Van was perfect for what we were doing. We were extremely happy with everything from start to finish.
Fantastic experience: Rented a transit for a snow day up to big bear. Van was perfect, and the company was easy and reliable to work with.
Fantastic experience: I booked a passenger van for our family road trip the rental great experience! Great company.
Fantastic experience: My friends and I had such a great time using this company. From start to finish the experience was great. Definitely booking again.
Fantastic experience: Luxe Sprinter Van LA is fantastic! We rented a fully outfitted Maybach Mercedes Sprinter van with all the bells and whistles. I met Sophie at pickup and she was incredibly helpful. She took the time to go over each feature of the vehicle to ensure I knew how to take full advantage of our rental. She was very knowledgeable on the ins and outs of the van. Renting luxury vehicles can be a hit or miss experience often but Luxe and especially Sophie went above and beyond for us. 10/10 - highly recommend!
Fantastic experience: We rented a van for our family road trip up to San Francisco. The car was clean and in good condition. the TVs kept the kids entertained and the staff was friendly and responsive.
Fantastic experience: Sophia was incredible to book with! Van was clean and both drivers were wonderful! I would use them again and again!!
Fantastic experience: My husband and I rented from this company for his birthday. We had a great time, beautiful vehicles, great staff and communication!
Fantastic experience: I booked a sprinter for my birthday with this company. It was easy to book and a great experience all around. Highly recommend and will definitely book again! Made my birthday unforgettable.
Fantastic experience: I have booked with Luxe Sprinter Several times and the experience has always been great. The sprinters are clean and well maintained and the service is excellent. I would highly recommend them!
Fantastic experience: One of the best experiences I have had with a rental. Took it all the way to Fresno and back. Vehicle was luxurious and very clean. Sound system was great. Had all the apps and an Apple TV so we could mirror our phone screens. The seats were super comfortable as well. Definitely worth every cent. Sofia was an amazing service provider! Book with this company and you won’t be disappointed.
Fantastic experience: My experience with Luxe is chef’s kiss fantastic!!! Looking for a high capacity van for my wedding and this blew the similar companies offering the same services out of the water. Communication was stellar from start to finish with all my questions not only being answered but answered promptly and thoroughly. Very detailed. Sofia was amazing and absolutely made the entire experience as easy and efficient as possible. I cannot express enough how great Sofia was with being on top of communication and providing pinnacle customer service. I never felt like just another customer. I don’t think I’ve ever used any rental car company and said “money will spent”. Luxe actually made me feel like the money was well spent due to the professional and spectacular customer service from Sofia. Thank you thank you Sofia for making things easy.
Fantastic experience: Sofia is absolutely wonderful!! So professional and helpful. It’s always hard to find a good rental service, you never know what condition you are getting the car in. She delivered the van on time and so clean. She was also very accommodating, we were running late with the return due to heavy traffic and she works with us flawlessly. I will be using her for all of our rental needs. Thank you Sofia for a great experience!
Fantastic experience: The absolute best experience with Luxe Sprinter LA. Working with Sofia made it a smooth experience. I was able to book a sprinter last minute for my daughter’s 13th bday and Sofia was so nice to decorate the van with flowers and balloons. My daughter’s birthday was a success. I will definitely refer to friends and family and use them in the future.
Fantastic experience: If you want an epic experience then Luxe Sprinter Van La is your #1 go to rental! Luxury and professionalism meet up on top of affordable rates!
Fantastic experience: Renting a passenger van for our group trip to Vegas was a breeze with Luxe. The booking was straightforward and the staff clearly explained the booking, features, and pricing. We picked up a clean, spacious 13-seater that drove smoothly the whole way. The rental rates were very competitive and the return process was quick and easy, making our Vegas transport experience hassle-free from start to finish. I highly recommend Luxe for any group travel!
Fantastic experience: Hired Luxe for a day trip from Irvine to Bakersfield and back. Got an opportunity to have Sophia drive us. She was professional and service was great. I rented the car for business purposes and Sophia was easy to work with. Gave me all the paperwork that I needed. The car was new and clean. All the amenities were working for us. I loved that she wiped down the car after one of us spilled coffee. It’s the service and details that makes a big difference between vendors and drivers. My company books rides often, and I was tired of our last vendor because I would frequently get unusual drivers. When I heard that she was driving, I booked her immediately because she was female. She didn’t make me feel uncomfortable and didn’t ask inappropriate question. She even has noise canceling headphones on during the drive. I felt safe riding with her for 10 hours. Highly recommend their services!
Fantastic experience: I recently had the pleasure of experiencing the Luxe Sprinter Van LA, and it was nothing short of spectacular. What truly sets this luxury transportation service apart is the exceptional ownership and management by Sofia. Sofia’s attention to detail and dedication to providing a top-tier travel experience is evident in every aspect of the Luxe Sprinter Van LA experience. From the plush interior to the first-class amenities, it’s clear that Sofia has a passion for delivering the best in luxury travel. To say the least, my experience was nothing short of perfection.
Fantastic experience: Great Experience. Great communication/follow up throughout the process. Driver actually showed up early. The owner is very delightful to work with. Would highly recommend.
Fantastic experience: Luxurious and accommodating service. Perfect for moving a group in luxury and comfort.
Fantastic experience: Best rental company I've dealt with in la thus far. Easy to deal with, follows through, quick response times. They even offer to drop off and pickup if your within range.
Fantastic experience: I entertain small groups for business outings like sporting events, etc and am so glad I met Sofia at Luxe Sprinter! She is super friendly, professional, and goes above and beyond. Best way to impress and travel in luxury and class. Looking forward to working with her in the future!
Fantastic experience: Wow! We used the Luxe Sprinter service for a recent trip to LA and it was amazing! The service was excellent, the driver was friendly and efficient! Would definitely use them again and highly recommend to anyone!! This is the only way to travel!!
Angela,
Hope you had a fun night out. We’re so glad you our service.
Best
Luxe Sprinter LA
Fantastic experience: We recently hired Sophia from luxe sprinter van . She was great , loved her , loved her good vibes , I highly recommend.
Annel,
So glad you liked our staff and service. Hope you guys enjoy your vacation.
Best Luxe Sprinter LA
Fantastic experience: The family and I took a family trip to Mexico, we needed a Chauffeur to take us to LAX , I went across Luxe Sprinter Van in Google with high ratings.. Sophia, the owner is one of the best drivers , great customer service and care , I HIGHLY recommend this company. My family loved her services , good job Sophia for your great service.
Eric,
Happy we could be of service. Thank you for such a great review. Enjoy your vacation.
Best Luxe Sprinter LA
Fantastic experience: Took a sprinter on a family trip to big bear. We thoroughly enjoyed it. The kids were nice and distracted the whole time. Great vehicle for this experience. Will come back and suggest to anyone.
Al,
Glad you guys enjoyed our rental for your family trip. Thank you for choosing us.
Best Luxe Sprinter LA
Fantastic experience: I recently had an amazing experience w/ Luxe Sprinter Van LA !! I needed a Luxury Sprinter for my first time at the BET Awards and Sofia made sure I got there in style in a beautiful Maybach Sprinter. She communicated well she dropped it off she picked it up and dropped me off safely to the airport! Couldn't ask for a better time ! THANKS LUXE SPRINTER VAN LA !
Fantastic experience: Great experience went for a friends bday! Loved it… coming back fasho.
Austin, so glad you all had fun for her 19th! Thank you for choosing us to celebrate the occasion.
Best,
Luxe Sprinter LA
Fantastic experience: My whole experience was spectacular, from start to finish. I will use this service & company again. I highly recommend to any & all!
Kyle, thanks for choosing us.
Best
Luxe Sprinter LA
Fantastic experience: Luxe sprinter service was undeniably one of the best experiences I’ve encounter in my time in Los Angeles. Sofia was very communicative, personable and hospitable. The executive sprinter was top of the charts! From a great interior to comfortable seats, my guest not only enjoyed the aesthetic of the vehicle. But also, highly enjoyed the 32” 4k UHD smart TV, interior lighting package and the front and rear speakers were literally music to my ears! I can’t thank Luxe sprinters enough for setting the standard high for my guest and I! Definitely a customer for life :)
Julius thank you for the review and listing so features oh so eloquently. Glad to hear you’ll be a returning customer.
Fantastic experience: Unbelievable service. Anyone cant get you from A to B, but Sophia is such a happy, and fun person that it truly takes the experience above and beyond expectations.
Shay thanks! I don’t know what it is but I have some of the coolest customers. Thanks for choosing us for you snowboarding trip.
Fantastic experience: I love this company. I usually don’t go out with friends but they told me they rented this service. I’ve rented other services and have been very disappointed. Luxe is amazing and the entire staff down to the driver makes sure everyone is safe and is very on point. This is the only company I will book from now on.
Mattie thanks for the review, and thanks for the compliment to the driver. Hard to find good ones and ours are great.
Fantastic experience: For my birthday I found this limo company on google, responded quickly and had me ready to go. the day of my birthday, They were on time super beautiful, sprinter van. This was definitely the highlight of my birthday. I will definitely be using them for all my future events.
Fantastic experience: One of the best experiences I’ve had with a company. Worked w them for my wedding day and everything was flawless. Can’t thank them enough. Will recommend and will be working with them in the future. Thanks again!!
It was a pleasure meeting you and your wife. Thank you so much for choosing us for you beautiful day.
Fantastic experience: This place is absolutely killer! Their rides are awesome. It’s such a good time. The drivers are always cool… Whatever you ask, as long as it’s within reason, they’ll take care of you. Honestly the Sprinter Mercedes van I got was beautiful. Really clean and totally hooked up. Sound system was amazing. My entire party was really impressed. Sophia was very informational, and helped me throughout the entire process.
So glad you liked the drivers and vehicle! Two for two, love it.
Fantastic experience: We rented a fully loaded Sprinter van. Sofia, the business owner, provided an excellent package for a 9-day trip to national parks during the spring break. We had four adults and three kids and did 2,300 miles. Driving was easy and pleasant, and parking turned out to be easy, too. Kids were entertained with Wi-Fi and onboard entertainment options and never complained, even on long trips. I would rent this van again without a second thought.
Yuri, I’m so glad you guys enjoyed your family trip. Pretty sure it was to Zion int. Park if I remember correctly. Happy that it was a good experience for you.
Fantastic experience: Awesome company and even better owner. Great service and we loved every second of being in the van.
Fantastic experience: This was the best sprinter van you could ask for. My wife and I had eight teenagers and went up to big bear. All of them couldn't have been happier with this luxury vehicle, and when you can get a teenagers .This was the best sprinter van you could ask for. My wife and I had eight teenagers and went up to big bear. All of them couldn't have been happier with this luxury vehicle, and when you can get eight teenagers to be happy about one thing that is a miracle! Not to mention, Sophia was so great to work with they even delivered and picked up the vehicle for me, which was a huge help. I give them the highest review humanly possible! It was an all-around fantastic experience!
Thanks for the amazing review and picture! Glad all 8 of them were happy. Hope I’ll be seeing you guys again.
Fantastic experience: Luxe sprinter runs a top notch service. Sophia is such a pleasure to work with. The luxury sprinter is the perfect way to travel. We did a family trip to Utah and we never heard the kids ask “are we there yet” . Never a motor home again. This is the future of travel. ! Thanks Luxe and Sophia for being so awesome !!
Milán so glad the wife and kids enjoyed the trip and that you enjoyed the service.
Fantastic experience: It was my birthday last week, I rented with luxe sprinter LA. overall, it was an amazing experience. Such nice sprinters, and the staff was lovely.
Jason thanks for selecting us for your rental. Glad you were happy with the service.
Fantastic experience: So I rented for my birthday, Had an amazing time. Pickup and dropped up at my residency. The drive was friendly, cool and attentive. The interior of the van was stunning! Will use them again!
Jake, glad we could accommodate you on your birthday. Happy to hear you were satisfied with the service.
Best,
Luxe Sprinter LA
Fantastic experience: Luxe sprinter! Really came through on a last minute trip. Van was in immaculate condition, and the transaction was incredibly easy.I will for sure be using Luxe again!
Fantastic experience: Had to find a luxury rental last minute and I have to say, they came through in the clutch and it was such a positive experience. They made it SO easy to rent from. The sprinter van was beautiful and it was such breeze to secure. Never renting from anyone else!
Michael so glad it was a positive experience. We are all about that here! Glad to hear you’ll be returning.
Fantastic experience: Everything was awesome about this service from the phone staff to the drop off. Owner is so personable & professional
Fantastic experience: Went to Vegas with friends using this business. By far the best customer service! Sofia was beyond helpful and accommodating. Thank you so much for the service.
Fantastic experience: Just used Luxe Sprinter La and I have to say we had the BEST experience ever. Sofia was so sweet and easy to work with. She was responsive, on time and the sprinter was beautiful. She even stocked the van with water, ice and cups for us. I highly recommend using this company. I’ll be using them every time now! Amazing!
Grace, thanks for using our service and the amazing review.
Fantastic experience: If you're having a hard time trying to choose the right luxury sprinter van service, look no further. Going with this company was the best decision we made. We used their services for our wedding and couldn't ask for more. The owner is super sweet and included drinks in the van to make sure we're hydrated and energized throughout the busy day. The van itself was brand new and top of the line. The chauffeur was incredible and provided us with timely pick ups and drop offs from morning to night. We even made a last minute change with our pick up time/address and the owner complied with no hassle. I went through so many calls and quotes with different companies and I'm so happy we chose to go with Luxe Sprinter Van LA. I'm looking forward to the next time I would need to use their services. Thank you for being part of our special day!
Harut it was a pleasure working with you. So glad everything worked out perfectly with the service on your big day. Congratulations once again.
Fantastic experience: Excellent customer service, new/clean/luxurious Maybach Sprinter van. 10/10, will use Luxe again when I need a limo.
Fantastic experience: Was in town for the weekend looking for a affordable chauffeur in the area finally found Luxe sprinters la what a amazing experience I had and the driver was very professional would recommend this service too anyone looking for quality chauffeurs and affordable thanks luxe sprinters for my experience now and scheduling my next trip much appreciated:)
Fantastic experience: Great Experience! Easy to book and deal with. Went out of their way to deliver, and always available for questions and answers. Will definitely go back!!
Thanks Michael! We’re so glad you enjoyed the luxe sprinter experience and we’re grateful to have awesome customers like yourself.
All the best,
Luxe Sprinter LA
Negative experience: Response to owner. Still north hollywood is 3-4 miles away from van nuys not 15-20 miles. The young lady still wanted to charge a $100 for delivery and I never stated I couldnt afford the van, I just dont like to get "added on fees" later once I got the quote. Its a luxury van and I know it will be expensive. You can speculate all you want that apparently I wanted "free" services from you but I never wanted anything for free. You should also tell the younf lady not to offer free drop off (her words) to clients. When the word FREE is stated then you cant charge a delivery fee. You better change the wording on the processing fee buddy because I have the quote and it says "premium processing fee". Good Luck! Spoke on the phone with the rep said they are willing to drop off and pick up since im close. Sent invoice with all other added fees then later she states that the drop off and pick up is $100 extra. Im like 4 miles away, and why didnt you state there is an extra 100 dollar charge for the drop off and pick up? Classic Bait and Switch! Also what is a premium fee of 3%? Arent all your vans premiums? In response to the owner. I never told you my address that is a lie. Also, North Hollywood is 20 miles away from van nuys? good one. Still what is a 3% premium processing fee?. It was 19.50 not 35. DID YOU READ YOU'RE OWN INVOICE? Is says premium I have the invoice.
This is the owner reaching out. Sorry you feel this way. A few things though, first off we never did business with you, at all. We never billed you, we never rented you anything, we never took your cc, we simply sent an invoice after spending a very confusing 5 mins on the phone with you where the girl couldn’t understand what you wanted. It’s now become very apparent that you are either spam/competition. You have come back to this review to correct your spelling and add more to it FIVE TIMES! No one in the proper state of mind would do that unless they were a competitor, or had far too much time on their hands. We never even did business with you! You keep speaking of free delivery yet, what luxury vehicle company in LA will deliver and pick up for free? That is not something we OWE you nor does anyone else we have an office you can pick the van up at if you don’t want to pay a delivery charge.
We do deliver to people for free in some cases unlike every single other luxury rental company in our area. However, we do that within FIVE miles of our location, and we’re the ONLY ones doing that we don’t OWE you free delivery we do it as a favor to the logical, and actual customers that we serve. Also the “fee” you’re referring on the invoice that amounted to about $20 dollars or so is called a “premium processing fee”. It is a small cc fee standard in the rental vehicle business which she even was going to WAIVE for you because you kept saying you couldn’t afford it and she gave you the additional $20 off!
Even after the 22 year old girl that you spoke to on the phone decided to help you out by giving you a discount that isn’t usually given for one day rentals you proceeded to cuss her out via phone and text. Processing fees and of course state taxes for ALL rental vehicles in California are standard practice and we legally have to charge state taxes. We never did business with you, We are extremely good to our customers, we’ve never even kept a deposit hold like so many shady rental companies do, not 1! This review is a misrepresentation of how we do business. A bait and switch would mean that we had done business with you and then charged you more than we said we would, which did not happen, as we never took a dime from you. It is obvious you’re a competitor, who else but a competitor receives nothing but an invoice and then acts like they were “ripped off”? If you don’t like a price or it’s not something you want to spend go elsewhere. That’s what normal people do. Our vans are the newest vans in LA they are not cheap sprinters or 2015’s with 150,000 miles like the other vans for rent in LA. They’re brand new 2022 models and the only of their kind in Los Angeles. Don’t bash a company you know absolutely nothing about and never did any business with (unless of course you rent these vehicles too then your constant coming back to this thread would make complete sense)
Best,
Luxe Sprinter LA
Fantastic experience: I have rented vans from many different services throughout the USA but I have to say, Luxe Sprinter Van LA provides the nicest vans and highest quality customer service to match. From getting the initial quote over the phone, booking my reservation, picking up the van, and arranging the return, Luxe Sprinter Van provided me the best van rental experience I’ve ever had. I highly recommend you give them a call if you want the best. Also was pleasantly surprised to find that their 360 tour online was actually real, in fact the van looked even better/bigger in person.
Thanks so much for the review Andrew. We appreciate the business and look forward to seeing you in the future!
Best,
Luxe Sprinter LA
Fantastic experience: This company is Amazing! So easy to work with, super responsive and friendly. Hands down the best customer service I have had in a long time. If you are looking for a great company and an awesome luxury vehicle this is the company. Our van was impeccable clean and cared for. You will not be disappointed with this experience.
Felicia, thanks so much for using our service! Hope your son had a wonderful graduation and we hope to see you again soon.
Best,
Luxe Sprinter LA
Fantastic experience: We had an amazing experience with Luxe Sprinter LA. The owner is super sweet and made sure we had everything set up for my birthday! Even though we booked super last minute, she even included a couple of bottles for our party which was the sweetest surprise. The van itself is super high end and really well kept and clean. It couldn’t have been a better experience overall. We would definitely recommend this company for any van rental needs. The best part is that the prices are reasonable for their rentals! Thank you for being so great and making this experience one to remember. We will definitely be renting with you guys again!
Phoebe! Thanks so much for using our service. We’re happy to hear you guys had a great time in our Maybach Executive.
Best,
Luxe Sprinter LA
Fantastic experience: Loved renting from Luxe Sprinter Van. I rented this van a few weeks ago, the experience was remarkable. They are transparent in fees, so no bs and they made a few accommodations for us. I seriously recommend them for any weekend rental you may have.
Thanks Alejandra! Hope to see you again soon!
Best,
Luxe Sprinter LA
Fantastic experience: Luxe sprinter van La is hands down the best transportation company I have use. I have came across a couple different companies in the past but none of them compare. Very clean and reasonable pricing. The bus was brand new and super spacious. Also comes with a restroom so there was no need for bathroom stops. If you are in the la or surrounding areas and are needing transportation, there’s no need to look any further. I promise you will not be disappointed at all. Great customer service as well.
We thank you for trusting Luxe Sprinter and hope to be able to serve you again in the future!
All the best,
Sof,
Luxe Sprinter LA
Fantastic experience: I had the best experience using this luxury service. Easy booking, professional service, and everything inside and out of the sprinter was new and spotless. I also ordered a driver, he drove us around for a couple of days and he was very professional and on time. This will be my first choice of service when I am back in town!!! Definitely would recommend this to anyone.
We thank you for trusting Luxe Sprinter and hope to be able to serve you again in the future!
All the best,
Sof,
Luxe Sprinter LA
Fantastic experience: The rental was delivered as agreed on time clean great running vehicle it’s very easy doing business with us ethical honest people.
We thank you for trusting Luxe Sprinter and hope to be able to serve you again in the future!
All the best,
Sof,
Luxe Sprinter LA
Fantastic experience: I love the company we had a great party and a ride to and a ride to lots of clubs in Los Angeles the driver was an amazing driver We felt safe I'll highly recommend this company and they are very fair and reasonable And the cars are beautiful.
We thank you for trusting Luxe Sprinter and hope to be able to serve you again in the future!
All the best,
Sof,
Luxe Sprinter LA
Fantastic experience: Had a great experience with Luxe. My family wanted to go on a small road trip up the coast and decided to go with a fully loaded Sprinter van. The van we got was immaculate. It was practically brand new with less than 200 miles on it. Staff was friendly and super helpful. They took the time to explain all the features and how to use them. Kids loved being able to watch movies and play games on the tv. Also loved that there was a bathroom, so we never needed to stop. It was the most peaceful road trip I've been on in a long time. Highly recommend this place. Oh and when I booked, they offered a 5% discount for first time renters. Definitely ask about that.
We thank you for trusting Luxe Sprinter and hope to be able to serve you again in the future!
All the best,
Sof,
Luxe Sprinter LA
Fantastic experience: Having opportunity to do business with the owner of LUXE SPRINTER, I have witnessed his constant vision toward the highest bar to achieve complete satisfaction with every customer. Seth has tremendous drive to find innovative ways to enhance the smooth and effective operations of LUXE SPRINTER, and in all that he does. And he importantly has the know-how to make the "drive" and experience behind the wheel, and in the passenger "cabin," one of finest experiences you will want to treasure. If you are looking for a personal get-away or to give a positive impression and reward to your closest business relations, I wholeheartedly recommend LUXE SPRINTER for your next ride, short or longer travel excursion. Gary A. - Los Angeles
Gary we appreciate the kind words!
Best,
Luxe Sprinter LA
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