5970 Guilford Rd
61107, Rockford
+1815-398-8888

Opening hours

  • sunday: (closed)
  • monday: 8h-17h
  • tuesday: 8h-17h
  • wednesday: 8h-17h
  • thursday: 8h-17h
  • friday: 8h-17h
  • saturday: (closed)

Our comment from TraTraTravel about Lindstrom Travel:

Lindstrom Travel is a reputable travel agency known for its dedication to customer service and exceptional travel planning. Clients express their satisfaction with the friendly and knowledgeable staff, highlighting the professionalism of agents like Debbie Hildreth, Charlie, and Josephine. Many reviews note the agency's ability to handle travel details, from flights to accommodations, ensuring a smooth and enjoyable experience for travelers.

Positive feedback includes:

  • Expertise in customizing itineraries to suit individual needs and preferences.
  • Excellent communication and follow-through throughout the planning process.
  • Efficient service that alleviates travel-related stress.
  • Consistent recommendations from satisfied customers who return for future trips.

While several clients had amazing experiences, some expressed concerns about the inconsistency in service quality. A few reviews mentioned challenges in communication with certain agents, and issues regarding unprepared charges during the booking process. Nonetheless, the overwhelming majority of the reviews praise Lindstrom Travel for their commitment to making travel dreams a reality.

Overall, Lindstrom Travel remains a highly recommended choice for anyone looking to plan an unforgettable journey.

Lindstrom Travel: Reviews

4.3/5 (36 Reviews)
Debra Bonne 1 month ago

Fantastic experience: Great people to work with when you plan your next trip.

Lindstrom Travel

Thank you for sharing, Debra!

james havens 3 months ago

Fantastic experience: Another trip for the books ! Debbie Hildreth with Lindstrom Travel, Another great job of taking care of everything we needed for our trip. Flights, connecting flights and accommodations everything was exactly what we ask for. Love working with Debbie, Thank you once again:)

Lindstrom Travel

Thanks for sharing, James! We look forward to working with you again.

Rich Weigel 5 months ago

Fantastic experience: Lindstrom Travel has been a joy to work with arranging our upcoming Rhine River cruise. Josephine has been our agent and she has been very helpful with recommendations and information. She has been in contact with our cruise line AmaWaterways keeping us up to date on all of the current river conditions and excursions.

John vonTish 1 year ago

Fantastic experience: Lindstrom Travel has been our "go-to place" to go to places. Charlie is a professional with vast knowledge of travel, lodging, and vacation experiences. Trust them to guide you through a flawless travel plan down to the last small detail. Excellent communication and follow through.

C Sarna 1 year ago

Fantastic experience: Great experience with Lindstrom Travel! Our first time overseas and the itinerary was perfectly detailed from the tours, hotels, to train tickets. Thank you John! We will be back for sure. Highly recommend!

Luke Smith 2 years ago

Negative experience: Not impressed AT ALL! Called and spoke to Richard. He was less than friendly. I explained to him I was looking for a travel agent and wanted to know if I needed to make an appointment. He said yes and I had to prompt him through the entire conversation. He wasn’t helpful, he was not friendly, less than enthusiastic and seemed unwilling. I got a real bad vibe from him, so much so that I decided not to make an appointment. When I told him this he said “ok” and hung up the phone. You only get one chance to make a first impression and his first impression was awful.

Theresa Bunk 2 years ago

Negative experience: I had requested to receive info on a vacation on Monday. It is now Wednesday and I have not received anything

Dave Schweitzer 2 years ago

Fantastic experience: The staff is always friendly and helpful. They offer a range of options to fit any price point.

Jen Zovitowski 2 years ago

Negative experience: We had a horrible experience with Lindstrom. We booked a cruise with Christine. She offered very little help through the entire process and when the cruise itself went horribly, she literally washed her hands of it.

irene breuhaus 2 years ago

Fantastic experience: Wonderful! Helped me out so fantastically in a very difficult time! Give them a try, you won't regret it. Very knowledgeable and efficient.

Alice Sorenson 2 years ago

Fantastic experience: Lot's of fun

Erica Salamone 3 years ago

Fantastic experience: Charlie is awesome to work with, answered all our questions and then some. Definitely our go to guy for future travels.

Carol Conderman 3 years ago

Fantastic experience: Went on recommendation from 2 separate friends to make complicated flights. Easy experience with them, very kind and patient.

Waldemar Mielcarek 4 years ago

Fantastic experience: very good

714sadie 4 years ago

Negative experience: Have been very disappointed in service. Even given wrong dates for trip and it’s in two days! Would never use this agency again!

Mr. H 4 years ago

Positive experience: Great service, Christine is fantastic

bruce shindel 4 years ago

Fantastic experience: Very nice and helpful people. They have a real interest in their customers.

Randall Stonis 4 years ago

Fantastic experience: Always so friendly,helpful and knowledgeable!! They remove all the stress from your travel plans! Highly recommended

Angela Newman 6 years ago

Positive experience: Love Laura! She's awesome! Thanks for helping plan our cruise!!!!

NICOLE HEALEY 6 years ago

Fantastic experience: Debbie Hildreth is my travel agent, we have been using her years! She always finds us great vacations with great prices!

Shaun Milligan 6 years ago

Fantastic experience: We are pleased with the 3 brothers(owners) and their staff. We've been clients since 2013. Fine people.

Glenn E 6 years ago

Fantastic experience: Stopped in with questions about an Alaska trip. Answered all my questions and learned so much more. Very happy I caught the red light on the corner while thinking of our trip.

Ruben Reyes 6 years ago

Fantastic experience: Great people. Very helpful.

V Kuhl 6 years ago

Fantastic experience: I had the best trip to Alaska and it was with the help of Charlie at Lindstrom that helped make it possible! I want to go back Charlie! Next time to see the northern lights. Let's mark that one off the bucket list too!

Robert Z 6 years ago

Fantastic experience: Josephine Prestegaard did a wonderful job on planning our Hawaii trip this past April. We had a 2 week vacation visiting Oahu. Kauai and Maui. Her arrangements were seamless. Each stay was wonderful, with each stop getting progressively better. I can't say enough about our last week in Maui.

Virginia Munson Smith 7 years ago

Fantastic experience: Very helpful

Debra Slaughter 7 years ago

Fantastic experience: First time ever planning a trip with recommendations from a travel agent. Josephine took the time to listen and get to know us; she not only listened but heard us and seemed to totally get who we are to plan our trip as if we planned it ourselves. So excited to see this all play out for a trip of our life! Thank you Josephine and Lindstrom Travel.

John Mullin 7 years ago

Positive experience: Very good personal service for helping with making travel plans and reservations

Natasha Duncan 7 years ago

Negative experience: My husband and I were looking for a cruise and having never been on one were quite overwhelmed at the options. We were pleasantly pleased with the friendly, intuitive service provided by Richard Sturm at Lindstrom at first. Having never delt with this before, we felt very informed. However, when we had our last meeting to pick up our items, there were several charges that we weren't prepared for (the daily service charges per person per day. Over $200) and when we asked about them, he stated that we could have paid them at the beginning when we booked, but we're unable to do so now. He also could not tell us exactly how much it would be, which is very unnerving when you have a limited vacation fund. We we're never asked when we wanted to return and with our early transfer that was set up for us, we ended up waiting around the airport for four hours. There were many other questions that we had that we were told "weren't a big deal" and to top it all off, even after correcting him when he presented our paperwork, he still spelled my middle name wrong for our flight which made for an interesting chat with the airline that almost made us miss our flight. Long story short, we do not plan on using Lindstrom again.

Erica Sterbenz 7 years ago

Fantastic experience: We love our travel agent Charlie he made everything easy to plan and very well priced.

Wayne Hauglie 7 years ago

Positive experience: Good place to get travel planning.

Jacob Sturm 7 years ago

Positive experience: This travel agency is there to help you out with getting the best vacation you and your family will have.

Kelli Roccaforte 7 years ago

Fantastic experience: VERY helpful. We booked an AWESOME trip! Our Travel Agent, Charlie took care of EVERYTHING!

Cindy Bogdonas 7 years ago

Fantastic experience: We have been using Linstrom travel for 3 years to book our trips to Las Vegas. They always answer any questions we have. We will continue to use them

Darin Adams 8 years ago

Positive experience: Nice location, lots of parking... very helpful

Michael Sweeney 9 years ago

Fantastic experience: Very helpful

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