Vista Travel A FROSCH Company

Dear Mr. Wallington,
Thank you for your comment. We have researched your name in our database and cannot find it. Would you please share who you spoke to and what school organization you are referring to.

Our pricing is transparent so I’m not sure what you are referring too.

We celebrate our 52nd anniversary next month and this comment is contradictory to our success.

I look forward to you reply.

Thank you.

Hi Andy,
Thank you for the kind remarks. Our success over the past 50 years has always been focused on our clients and providing them with the best service and finding the perfect vacation with all the amenities.

We thank you for your continued support and confidence in all that we do.

We look forward to the continued pleasure of working with you and your family in the future.
Peter II

Hi Tom, thank you for your comment they mean a great deal to our business as well as Nadine. Our main focus is to provide our clients with the best service and finding you all the amenities to create that perfect vacation experience.

This is the main virtue that has led to our success over the past 50 years.
We look forward to the continued pleasure of working with you and your family on future vacations.

Peter II

We apologize for this, Nadine was sidelined unexpectedly and we were not aware that her calls were not being forwarded. Always feel free to call the general number 732 574-1100 between 9:0am and 5:00pm and there is always someone here to answer your calls or will return a VM.

Hi Joe and Jessica,
Thank you for your kind words regarding Nadine and her service to you. We work very hard to make sure each of our clients receives the same level of service that you have both received. We are ecstatic that you are having a great time at Excellence El Carmen in the DR. Enjoy the balance of your stay and we look forward to speaking with you when you get home.
Safe Travels
Peter II

Unfortunately, advanced seat assignments are not a guarantee with a paid ticket as airlines have reduced the amount of free seats available in lieu of the additional fee for premium seats. Once the allotment of free seats have been selected the remaining seats will be assigned at the airport. Regarding your hotel, you were traveling with a large student group where all applicable hotels were sold out. Bed space was at a premium and rooms with two beds in a room were reserved for parties of 4 to accommodate all attending your function. The trip was planned to best accommodate a student's tight budget. We pride ourselves in giving full attention to all parameters of a trip, regardless of budget. I do hope that you give us the opportunity to assist you in the future.