Transat Travel

Expérience fantastique: Very knowledgeable experienced staff who want you to have the perfect vacation.

Expérience fantastique: Could not recommend Mahezabi Shamim more highly. I only just wish I could. Five stars does not reflect the care and help she has given me. I booked a trip at short notice to Kenya and she expedited this for me. No problem there. Kenyan visa did not arrive in time.....even less problem for Mahezabi!! She rebooked my flight immediately and made it so easy for me. I was panic stricken and she was calm and professional. I am writing this from Schipol Airport after a fantastic flight from YEG. I think she got me an upgrade too!! Never going anywhere else for my travel now. NEVER!!! Trust yourself to her expertise, you will be delighted just like me. Thank you so much x David Wood

Expérience fantastique: Joanne found us a great deal at a lovely hotel the rooms were nice, service was great and the beach was excellent!

Expérience fantastique: I have been using Transat Travel Northgate for several years.Erin Hettle has been my agent through all my travel. I found that she is personable and knowledgeable at her job never had any issues with our travel and she is always there to give any advice or answer any questions we may have. Would not hesitate to use Erin for future travel. Thank you Erin.

Expérience fantastique: I had a great experience with Erin Hettle at Travel Transit @ Northgate in Edmonton. She helped me book a cruise to Alaska. Had so, much fun! She is very knowledgeable, helpful and keeps in touch with any concerns. I will definitely book my holidays through Erin.

Expérience fantastique: Always top notch service. Mahezabi always goes the extra mile for us.

Expérience fantastique: Erin Hettle était géniale, elle était là pour tout. Nous avons réservé notre tour d'Europe et ma mère et moi avons passé un excellent moment. Merci d'avoir rendu notre voyage mère-fille une belle expérience :)

Expérience fantastique: C'était mon premier voyage au Mexique et Erin Hettle m'a aidé avec tout. Elle m'a aidé depuis le moment où nous avons réservé jusqu'à notre retour. Nous avons eu un retard à Vancouver et Erin a aidé même lorsque le bureau était fermé. Je me sentais tellement à l'aise en sachant qu'elle était là pour aider. Je reviendrai sûrement pour l'utiliser à nouveau pour mon voyage en Europe. Merci Erin Hettle !!

Expérience fantastique: Erin Hettle était géniale !! Elle a réservé mes dernières vacances au Mexique et tout était parfait. Nous avons eu un excellent service de la part d'Erin et avons beaucoup apprécié nos vacances. Je la recommanderais à tout le monde.

Expérience fantastique: The 2 Erin's were fantastic to deal with . They went above and beyond. I travel alot and will use them for every trip going forward

Expérience fantastique: My wife and I booked a UniWorld River Cruise through Joanne Poirier, Senior Travel Consultant, With Transat Travel, Northgate Centre, Edmonton. Joanne’s extensive knowledge and years of experience in the travel industry made our trip exceptional. She responded with answers to our questions and provided suggestions that would make our river cruise experience all the more exciting. Thank you Joanne and we will certainly book our next travel experience with you.

Expérience fantastique: We have booked trips with Christine, both before and during covid. Her suggestions have been helpful and led to memorable experiences we might not otherwise have enjoyed. Her assistance, and that of Erin too, when changes need to be made while traveling, has been greatly appreciated.

Expérience fantastique: Christine has been our travel agent for many years. We appreciate her years of experience and that she cares about every little detail in order that we have a wonderful holiday. Thanks Christine for taking such good care of us! Gerry and Diane Moore

Expérience fantastique: Positive: Professionalism , Responsiveness

Expérience fantastique: Mahezabi was amazing! She took care of everything and we didn't need to worry about a thing Awesome customer service and super friendly!

Expérience fantastique: Erin Hettle recently booked a package vacation for 5 of us to Las Vegas. We originally had one hotel in mind, but she recommended a different one due to location and the swimming pool. The kids absolutely loved it as did the adults. It was perfect. She was super helpful and great to deal with. Answering all our little questions and concerns, as this was our first time travelling since COVID. She got us a great deal and made sure all the details were taken care of so all we had to do was enjoy our holiday. Will definitely use her for future travel plans. Thanks for everything Erin!

Expérience fantastique: What a wonderful booking and travel experience we had thanks to our travel agent, Erin Hettle. She took care of everything and made the process so easy. Erin is knowledgeable and incredibly efficient! I will never book my own trip again!

Expérience fantastique: Had a great experience with Erin Hettle as our agent. From first impression through to resolving a final billing issue with the car rental company, Erin was a pleasure to deal with. She is courteous, knowledgeable, professional and shared an exceptional sense of humour. We were so pleased with the level of service, and highly recommend her.

Expérience fantastique: We had an incredible family vacation, largely due to our amazing travel agent. She recommended the resort and it was perfect. Traveling during these difficult times can be challenging but she was able to answer all our questions and we had absolutely no complications. Thank you Erin Hettle for a trip we will never forget.

Expérience fantastique: Christine Roaquin made the planning and booking process super easy and quick! We were nervous to do it ourselves after not traveling for 2+ years and especially with Covid precautions to keep in mind and she took all the worry out of the equation. Thanks Christine!

Expérience fantastique: I'm pleased to recommend Christine, now working at Northgate Transat Travel as the office in the St Albert Mall has closed. Christine has been my travel agent for over 22 years. She has always been very efficient in making all of my travel arrangements as well patiently and in a friendly manner answers any questions I may have.

Expérience fantastique: Great service. Made booking my trip quick and easy on short notice. Erin Hettle was super helpful with everything. Can’t wait for a fun trip and will definitely use transat again in the future.

Expérience fantastique: Most experienced agents in Edmonton all in one office! They also specialize in Luxury travel!

Expérience fantastique: We recently booked a trip to Mexico from Joanne P. She was so knowledgeable! She was always quick to reply to questions, she was super helpful, and she has a great sense of humour which make the experience that much more enjoyable! She has booked a number of trips for us in the past and I would highly recommend booking with her!!!

Expérience fantastique: Positive: Professionalism , Quality

Expérience fantastique: Christine and Erin were extremely helpful and Professional. Thank you!

Expérience fantastique: Wow, je viens de revenir du voyage le plus incroyable à Cabo ! Nous l'avons réservé avec Erin Hettle ! Un grand merci à elle non seulement pour avoir proposé de nombreuses 'idées' de vacances au cours de l'année passée, mais aussi pour avoir répondu à toutes mes questions de dernière minute jusqu'au moment de notre départ. Erin offre le meilleur service client et s'intéresse sincèrement à rendre vos vacances les meilleures ! Je la recommande vivement !

Expérience fantastique: Positive: Professionalism , Quality , Responsiveness , Value

Expérience fantastique: Positive: Professionalism , Quality , Responsiveness , Value

Expérience fantastique: We have been working with Christine Roaquin, Senior Travel Consultant, for several years. She is always welcoming when we meet her in person and promptly replies to all our email inquiries. She has excellent knowledge of travel processes and destinations given her travel history which makes us confident about booking through her as well as our anticipated experiences when we travel. Christine is a very honest and professional consultant. We highly recommend her for any travel planning and bookings. Thank you Christine!!

Expérience fantastique: Dianne Morgan has been our “amazing” travel agent for 10 plus years. She seems to have unlimited knowledge of so many travel destinations. With her vast knowledge, my husband and I have been able to have the most memorable trips. Over the years, Dianne has gone “to bat” for us when various travel situations have thrown us a “curve ball” - the most recent being able to get us home from abroad when Canadians had to return home due to Covid. We cannot say enough about the service we receive from Dianne. We feel so very lucky to have her as our agent - she is a gem!

Expérience fantastique: Great travel agent. Worked with Dianne and Christine to resolve a air ticket refund issue. Excellent communication back and forth to the end. Highly recommend.

Expérience fantastique: Positive: Professionalism , Quality , Responsiveness , Value

Expérience fantastique: Positive: Responsiveness

Expérience fantastique: Positive: Professionalism , Quality , Responsiveness , Value

Expérience fantastique: We’ve been with Transat travel for a few years now, we go to Diane and she is so knowledgeable about travelling to different countries. She is very patient with our requests and resourceful. We will continue to stay with Transat Travel as long as Diane is there.

Expérience fantastique: The ladies here are extremely helpful. Thans Joanne! I'll make sure to recommend you to everyone I can!

Expérience fantastique: the Agent I had was amazing and very informational.. will use transat travel again.

Expérience fantastique: Erin Nettle quickly looked after any requests we had even while on our trip. We did have a discrepancy on hotel transportation cost but that was taken care of by Erin. Would definitely use Erin again

Expérience fantastique: The Best way of Travel., Is affordable, worth it and excellent attention.

Expérience fantastique: What a great experience! I loved dealing with Erin and she ensured our trip is exactly what we want!

Expérience fantastique: The best travel agency in Edmonton by far! The service is amazing and is highly recommended for all your travel needs. They are now being featured at La Fitness and Goodlife Fitness in your surrounding area as the recommended travel agency to use when needed. Great work!!

Expérience fantastique: Heidi Peters is a great travel agent. She really takes the time to understand your needs and is very prompt to answer your questions. I highly recommend her!

Expérience fantastique: Diane has been our agent for the past several years and nothing but good things. Air Canada vacations on the other hand.....

Expérience fantastique: Thinking of going on vacation? This is a great place to facilitate your vacation needs. Joanne is my favorite agent. She's fantastically knowledgeable on each location and has lead us to a wonderful experience everytime. Thank you for all your help. We are looking forward to our next adventure!

Expérience fantastique: Joanne P is the best we've been using her for our travels for ten years now and she's never steered us wrong

Expérience fantastique: Sister works here and can get the best travel deals. Go see her for your next adventure. You won't regret it!

Expérience fantastique: I've been using a travel agent here for the last 6 years and wouldn't consider going anywhere else. Or would I ever book a trip without her. She has always provided amazing and over the top service.

Expérience fantastique: my wife & I recently travelled to Puerto Vallarta & travelled option plus with Transat Airlines. It was the most amazing flying experience we've ever had. The food was amazing, the flight attendants were so nice and always asking if we need anything. We had a huge variety of movies, TV shows etc to watch. We will definitely will fly with Transat again & again. It was well worth the extra $100.00 each way to be comfortable. Thank you Transat for making our flight so enjoyable.

Expérience fantastique: The agents here are very professional and helpful we book 2 trips a year with this agency and will continue to do so as long as we live in Edmonton,we highly recommend them to all our friends and anyone who inquires about travel!! Great job girls and we will see you soon